Presentation on Map Reviews Nearby

Starbucks in Pasadena

4.4 (199) 743 N Lake Ave, Pasadena, CA 91104, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

Pasadena, Los Angeles County, California, US

Phone: +1 626-797-1908
Site: https://starbucks.com/store-...

Opening hours

Monday:5 AM–10 PM
Tuesday:5 AM–10 PM
Wednesday:5 AM–10 PM
Thursday:5 AM–10 PM
Friday:5 AM–10 PM
Saturday:5 AM–10 PM
Sunday:5 AM–10 PM

Edit info

Total reviews rating 4.4

199 Reviews for Starbucks 2024:

Review №1

2023-03-31 00:33:26

This Starbucks location was recently remodeled and is now all about the drive thru and carry out coffee business. It no longer has any tables or chairs. When I visited, there was a constant line of at least ten cars in the drive thru and there were a lot of staff members in the store. I counted eight baristas and there may have been more in the back room.Its a well oiled machine cranking out good quality coffee and tea beverages quickly. If you are heading south on Lake Ave and need a quick coffee this is your place.

Review №2

2024-04-01 19:46:52

I was visiting my favorite Starbucks when there seemed to be a commotion. It appeared that the District Manager seemed to be upset because there was a homeless man outside waiting for donations. I see this guy all the time and he’s friendly, polite, never causes a problem and not ever aggressive. Well, Jennifer Vanderpool, the District Manager, doesn’t like homeless people. She forced the store manager to tell him to leave. He doesn’t have to!!! He isn’t doing anything wrong. She called the police, who were great by the way! Jennifer lied to the police and wanted police to arrest him. She was so upset that nothing could be done because the homeless guy is not breaking the law!!! The only thing good about my visit was how comical this Karen was. I thought Starbucks did sensitivity training??? They don’t have cameras at this location but I do and I will be informing corporate on how unprofessional this employee represents their brand. There are great employees at this store and they love my friend outside as much as I do.

Review №3

2023-12-26 18:16:56

The food and beverages were low quality. The cashier was very rude and took forever. I dont see myself going back. Im taking my business to smaller mom and pop family owned coffee shop.

Review №4

2019-11-10 13:39:04

The staff here are soo nice. They have the place very clean, in tip top shape and they welcome you as you come in fairly quickly. Customer service is amazing. I ordered a traveler and the girl asked how many cups I needed for the traveler and if I needed small lids. No one has ever asked me if I need lids. I appreciated the customer service.This place does not have much parking but the place is cute and has about 10 tables.Very happy with my service today.Hope this review helps you decide.Blessings!

Review №5

2021-06-27 17:45:31

These guys work their butts off. The drive-thru is their priority with lines out to the main street, but takeout service is still quick and convenient. Seating is sparse, so plan on taking out vs staying in.

Review №6

2024-05-14 13:18:29

Why do they want and expect a tip at the drive thru 👀 prices are high enough what’s with the tip asking 😂 some employees get mad when no tip 🤔🧐👀 makes the experience wierd this is not a sitting 🪑 restaurant

Review №7

2023-02-11 03:29:23

WOW completely remodelarte extremely clean and tidy, it been a pleasure to see this Starbucks, how they care for provide a clean environment.Thank you to all the staff for the effort.

Review №8

2024-06-10 16:51:29

Always love the service and my orders are always on point

Review №9

2024-04-01 22:52:41

Nice employees.. Just drive thru a little slow

Review №10

2023-08-11 20:29:09

I craved my favorite drink and had to use the restroom.. NO RESTROOM 😩 receiving and order placed inside was so slow, but staff is nice.... there was only 1 person in front of the line, and several cars received their drinks way before mine... so theres no need to go inside. Order through the drive thru. They dont have seating inside. But at least the drive thru seemed to move pretty quickly.

Review №11

2023-09-15 00:33:50

I love the service at Starbucks. Customer service is great. This is my go-to specialty coffee shop. They even make a tea for times when you may feel sick. Flu bomb.Hot Caramel macchiato whip upside down. Warmed pumpkin loaf.

Review №12

2023-10-04 21:20:36

Very good service, yet havent entered since the recent remodeling of the interior. Only gone through drive thru but nonetheless enjoy coming to this location.

Review №13

2024-04-22 23:22:43

Excellent 💯 percent better than any other shop

Review №14

2022-12-07 20:22:54

We love this place. We only go here to get our coffees because of the staff. In particular, Leopoldo is maybe the nicest human weve met. He remembers our names, asks about things weve chatted about - all while working his butt off. The staff is wonderful, they are all kind!! Cant say enough about how great this place is.

Review №15

2023-09-01 01:08:08

I pay 5.95 for a large caramel machiato drink. Either the lid is not the right size or they dont know how to put it onto the cup properly. My guess is they just slap it on and hand over the cup to the customer because they have NOT BEEN TRAINED how to put the lid on a cup so the drink does not leak out.Last time I asked for napkins and server said with a straight face we dont have any napkins. WUNDERBAR.

Review №16

2022-12-03 17:36:40

They refurbished to make it less customer friendly. So odd. No restroom, no more dine in seats, still always a long wait. It looks nicer, but I will frequent it less. I will have to find another coffee shop outside my neighborhood now.

Review №17

2023-09-03 15:24:01

The apple oatmilk was excellent. Fall drinks have come our and they are making them super fast at this location. Staff friendly.

Review №18

2023-08-09 04:33:54

Every time I go and ask for extra sweet on my drink it doesnt taste the difference if it was no sweetened. And I always ask the varista if it is extra sweet and they always say it is but it never is. I am not going there anymore

Review №19

2024-06-21 15:18:41

When I need a boost in energy. Starbucks is the place to go.

Review №20

2018-01-11 17:58:49

Fast even though the drivethru is packed. Inside is nice and speady. Baristas nice also.

Review №21

2019-09-29 14:36:26

Great service at this location. It gets pretty busy here, yet they seem to take care of everyone fairly quickly. I like it.Update- have visited this location many times since my last quick review. Still rockin the great Customer Service here. Today I was helped by Pascal (he was new there) he did great. Pascal was timely, courteous and really had a helpful demeanor about him. I was in and out as usual. Thanks guys. I know it takes a team to do this coffee thing. Keep up the good work.

Review №22

2022-11-30 18:21:49

I accidentally placed my online order to be picked up at a different store and when I came the very friendly and helpful Leopoldo offered me to make my order here and the staff was quick to help me.Total respect and gratitude towards the great staff at this location!

Review №23

2020-10-30 14:55:29

I always have great customer service but today I payed and the cashier asked me Do you want your change? I was like no and then i thought to myself that was rude its up to the customer if we would like to leave a tip or not. So she handed me my order never gave me the receive when I grabbed my drink the chocolate syrup dripped on my pants never have me napkins until i asked her.SMH. Other than that bad experience pretty much its been good.

Review №24

2023-04-21 21:31:05

I came in for a cup of ice & on the way out i seen a drink that seem refreshing and just asked wat it was & the tender said it was a greentea lemonade & told me i could have it if i wanted it Great customer service & drink really good too ! On a hot day i love Starbucks!(:

Review №25

2022-02-06 18:49:30

Everyone is great. I gave it 4 stars only because the poor staff cant control the air conditioner in there. It was a freezer when I went. I had to eat fast and leave. It was uncomfortable to be in there especially when it was 55 out side. When I stepped out I realized it was warmer than inside.

Review №26

2023-11-14 19:40:49

Nice clean busy spot... quick and friendly .. drinks were good..

Review №27

2022-07-21 18:47:06

This location was extremely noisy inside when I visited here. If youre coming in here to work on a laptop or something, though, it doesnt matter because theres no power outlets anywhere. Other than that, typical Starbucks location (this one seems to be mostly drive-thru focused) serving, and offering, what youd come to otherwise expect.

Review №28

2020-08-24 15:08:14

I visit this place multiple times and the staff is just very friendly, not just when taking the money but when we drive through and place my orders. I love how they make it so human and not robotic. They are down to earth and just really care about the people that pass through. Thank you for such an awesome service.

Review №29

2021-05-23 22:11:45

The line gets a little crazy here but they manage to get everyone’s order rather quickly!The staff here is AMAZING! They are truly the reason why I go here. They are always super happy and nice, and some even remember my order!Drive thru and in-store both allow for mobile orders.P.S if you have a dog, ask for a puppachino, my pooch gets so excited when he sees this place!

Review №30

2023-06-18 21:10:01

I always go through the drive. Frequently out of stuff. But the friendly staff and fast service make it my preferred Starbucks.

Review №31

2022-05-10 16:03:52

Ordered drive thru, 9 cars ahead of us and they got our order pretty quick. Quality ingredients nice staff. I like using the app its way fast, who carries cash anyway 😆🤣😂

Review №32

2022-07-02 14:17:55

All outlets have covers on them so you can’t sit and work here. Bathroom was also closed. California Starbucks is basically just a drive through spot now, not a good place to work. Great if you just want coffee, stay away if you’re looking for a place to work at while you eat

Review №33

2021-07-29 17:43:11

Fastest drive-thru Starbucks ever! Even when the line goes out to the street, they always manage to get your order through quickly.Parking lot is tiny and street parking is almost impossible, so just go for the driving option—you wont regret it.

Review №34

2017-09-14 04:49:15

Love coming here. Staff is friendly & helpful. I never had a problem finding a seat to work on my laptop or cell. However parking can be problematic as is the drive thru since theres a lot of traffic. You need to know when to miss the peak times.

Review №35

2023-10-16 01:53:24

This Starbucks on Lake and OG was renovated around 6-8 months ago. I think they changed the entire staff😞. I didnt know any of them but the energy and contact was way friendlier then it is now. I have no idea who this robot crew is.

Review №36

2023-11-27 17:32:28

Great coffee, speedy service, clean atmosphere, friendly staff

Review №37

2018-07-26 15:52:20

My drink was great. There were 5 employees and 2 other customers besides me. We all waited for our drinks for over 10 min. There should be been no reason it took so long.it was 8:30 PM and they were all running around cleaning trying to close up fast I guess.

Review №38

2023-08-06 21:31:11

I get the same great service and my annoying drink orders are almost always perfect.

Review №39

2021-02-28 04:24:38

The staff has really taken a turn since one year ago.. They are super friendly even though this area is extremely busy. These new guys dont let that bother them, its sweet smiles and homely service..

Review №40

2019-07-23 01:57:53

Love this place. Ever since they opened Im in there at least once a week for basics, bread, milk, produce etc. But I always look around because they have things different from my usual grocery store, and they are always bringing in new (to me) items. They dont carry everything, but they carry a lot of fresh, interesting, goods.

Review №41

2023-10-30 05:28:24

This Starbucks is always busy when I get there. My Starbucks was great 👍 as always.This is my favorite Starbucks.

Review №42

2022-11-16 04:39:15

On 11/10/2022 about 6pm ish I came here for a cold brew coffee, and like the time before they didnt wlhave any pumpkin toppings, or didnt have the ingredients for cold brew shaken espresso, and the lady, seemed Hispanic kinda short w like wavy hair, think she had glasses still had an attitude like it was my fault, this staff is the worst!Time after time they arent ready to serve the communityHeads up peeps, I wouldnt go here again, or refer anyone to themCoffee bean always more consistent

Review №43

2018-05-31 16:37:52

This morning they had 9 staff members on and literally only 1 poor guy taking orders. Then when I was upset I was told sorry he didnt get your drink for you. He should have. I was not at all upset with the guy taking the orders. He had a full line of people and at least 6 other people doing nothing to help him out. It was some of the worst service I have seen. Then to be told well we had a shift change and thats why it was bad. What kind of manager sees a huge line of people with one guy on the register and is chatty and laughing in the back area instead of coming out and picking up the slack. I will not be returning to this Starbucks.

Review №44

2018-08-25 14:54:25

Usually love the drive through. But Friday the drink was so bad that we made the block to take it back. When I went inside they had dismissive attitude, and while I was watching them throw together peoples drinks It will be very hard to ever go back to this spot.

Review №45

2019-01-09 21:19:24

Very friendly great staff but they make so many drink mistakes. I have never experienced any Starbucks location mess up so many orders. They always fix it and make it right but I dont understand how they make mistakes so frequently

Review №46

2018-04-28 04:23:26

I love Starbucks but the staff in this store keep me coming back. When I walk in the door they greet you right away. The store is always clean. Wish the place had better parking but that issue is easily fixed by mobile ordering.

Review №47

2019-02-10 05:44:21

Its like any other Starbucks except for parking!!!! Hope everyone has good car insurance because you have probably a 75% chance of getting hit going in or out, do to the poor lay out of the place. But I have yet to have been hit, or have yet to get my order wrong so that is at least one plus.

Review №48

2023-09-08 16:39:37

This location has the fastest drive thru. Great job 👍

Review №49

2021-02-09 04:51:00

This Starbucks is great. I’ve been to this Starbucks several times and the drinks are always made exactly how I order them. The baristas are extremely nice. I have seen that they have recently restocked on all baked items and I think this Starbucks is a pleasure to come to.

Review №50

2018-07-10 22:41:16

Very very slow! And, today I said no water in my tea latte but there was a lot of water. I was driving through so I couldnt get it fixed especially after a 40min wait in the drive through. I give them 2 stars for existing and having a drive through available instead of walk-in only.

Review №51

2019-06-01 06:08:33

This newer drive-thru is great except at peak hours when the car line usually starts on the street. I believe there is an inside at this location but Im not sure just how big it is. I still remember when there used to be a Del Taco on this spot.

Review №52

2021-06-05 03:08:09

When you walk through those doors you can feel and see the friendly, loving, and caring vibe from all the employees!! They have never failed to welcome anyone! Thank you to all the employees from this local sb much love too all ❤️

Review №53

2018-04-05 21:04:45

As with most Starbucks locations, everyone working behind the counter was a 22-29 year old cheery hipster, not that that’s a particularly bad thing. As for the food, it’s consistent with the expected Starbucks quality. Nothing too special, although I like the variety of local announcements on the pin board.

Review №54

2018-11-11 17:39:21

Typically go here as early as 5am. Excellent customer service as always. Could be a huge line at Drive thru, but it moves efficiently. Gabe at Drive thru window is very friendly, professional and always gives terrific service. Thank you for always hooking up the most legit caffeinated drinks bro.

Review №55

2020-02-20 06:59:49

Always great coffee and snacks, love the cake pops my favorite!

Review №56

2018-03-31 15:42:33

I visited the drive thru for the first time. The drive thru lane was long and there were a lot of cars but it went smoothly and fairly quickly. When I got to the pickup window, the guy said they were out of green tea mix and offered me a free replacement drink. I got a vanilla frappuccino instead and drove off a happy girl!

Review №57

2022-03-28 22:24:12

I used to be a Starbucks barista and this means three things: (1) I know what the company expectations are around product and service, (2) I have supreme empathy for the energy Starbucks staff put into their work, (3) I need to change up my drink a lot to keep myself engaged, which is a bit pesky for the folx that have to make it.Yet despite my ten-step, high maintenance order, Ally (sp?) and the crew were expedient, kind, and excellent in both in executing a Venti-Decaf-Vanilla (pumps-not-powder)-Breve-Cafe-Frappucino-with-Whip, and also in maintaining a sense of humor and friendly understanding during what was a decidedly busy rush.Well done N. Lake Starbucks! You made my day!

Review №58

2019-10-25 18:55:37

I have to say the bearded guy that took my order via the drive through was very pleasant verbally via the speaker and visually when I paid...it kinda pepped me up before the matcha latte got to me. Thank you!

Review №59

2017-06-06 20:44:02

This location rules despite how busy it is all day. The staff here is TOP notch. Very friendly and helpful. The interior is always well kept and clean. I like my visits here.

Review №60

2017-08-04 21:48:07

Great place to study. Its not freezing cold like other locations. It doesnt get too crowded so tables arent too hard to get. But this place does get busy at times if you want to get coffee inside or at the drive-thru

Review №61

2022-03-28 05:10:59

I love starbucks but when I do mobile order they always make my drinks wrong. I came instore to place my order and they still got it wrong! Very disappointing I had to come back to get it replaced

Review №62

2017-08-27 20:55:44

I use to work at this location and even though I really enjoyed my position as a barista, my coworkers, and my regular customers, I feel as though I had no choice but to resign due to very poor treatment I received on a daily basisby the manager. Hes very verbally and emotionally abusive and caused me a lot of mental destress and Im not the only one who felt this way. There have been several complaints filed about this, yet I dont feel as If anything is being done. The baristas who currently work here are amazing and I give them props for continuing to do such amazing jobs in such a toxic environment. They already have a lot to deal with working there, so please be nice to them! Xoxo

Review №63

2020-04-14 23:24:50

Great staff! Everyone is friendly, helpful and fast! They know me and my drink of choice! I don’t go to any other location unless I absolutely have to!

Review №64

2019-10-26 21:51:15

Good he Cashier recommended A drink since i didnt know what to get on a Hot day. She said the Waga? Its red really good has some lemonade. Her name is really unique

Review №65

2017-10-27 16:59:28

I like this place, but do wish they had more outdoor seating. It is also very hard to get a car into, because the parking lot is only about 10 spots and turning left from Lake Ave is very difficult with traffic.

Review №66

2019-12-22 06:32:25

This starbucks is always a must stop place for me.. from my noc shift to my morning shift i have to get some.. drive thru here is very fast, even it always have long line.. pcrew inside is very accomodating and fast too. Always pleasant, the downside is the parking though.. but overall its great!

Review №67

2020-02-04 22:38:39

Excellent service, friendly people. Parking is limited. Getting out is difficult as you exit out on busy Lake Avenue, quite close to the intersection with another busy street, Orange Grove Blvd.

Review №68

2016-11-05 22:29:34

The best Starbucks in Pasadena! Great staff with fun attitudes. Always make my drinks correctly. Drive thru goes quickly, parking is limited to about 10-12 spaces.

Review №69

2018-04-23 17:00:57

The manager at this Starbucks location is racist as ever. I work here and ever since I started working here I’ve been having problems with him picking on me and harassing me at work. I just had an altercation with him about me drinking water in the lobby and he grabs my cup out of my hand and throws it in the trash and says you can’t drink water in the lobby I’m like what this is where everyone drinks water at even the baristas on break. People had so many complaints about him he’s rude and disrespectful in all means. I would never recommend anyone working here. As far as last weeks incident when I was on Bar 1 he started to make snappy comments to me and I work my butt off sometimes I think because of my skin color I would never meet his full approval of working at starbucsk I want to cry each day and the head people seem like they don’t care either. What should I do?

Review №70

2021-10-01 01:48:03

Shout out to barista Arleth for serving our fur babies their first puppucinos!! They loved it haha.Thank you for being such a kind and friendly person :)

Review №71

2019-05-18 23:12:20

Arguably the best startbucks in town, as far as drink making goes. Terrible parking, drive thru is always 10+ cars deep, but that not their fault. Its busy and theres not a lot of room. But those drinks are on point! They dont CREATE your drink... they MAKE it. Like its supposed to be made. Flavorful, perfect ratios... if you like your starbucks made right everytime, this is the place. Oh, and the staff are super cool. Learn your name right away and always want to have good convo. Go here!!!!

Review №72

2017-03-27 00:17:38

I love that this place has a drive-through. It always seems to be fairly busy, though. The store itself is small and right on a busy street, so it is not the best location for sitting and getting work done.

Review №73

2016-09-13 05:54:11

Drive-thru Starbucks keeps you from having to get out of the car, but doesnt really save you any time since its always packed and the parking is hilariously bad. Service has always courteous at this location for me, so kudos to that.

Review №74

2020-08-31 00:17:48

Poor customer service, out of 7 employees only one notices you. I have seen Starbucks with way better service then this. im not saying that all Starbucks are bad, im just saying this one is. Definitely NOT coming to this one again !

Review №75

2024-03-15 01:29:29

Rude rude rude employee...not friendly

Review №76

2021-09-23 20:16:55

Great service and got what ordered quick and exactly I ordered it. Paseo has the best Starbucks Ive ever been to! Gabriel made my Chai perfectly!!

Review №77

2022-11-23 11:56:51

Great fast service and the cashier was really sweet complementing my makeup and my order was correct

Review №78

2018-09-02 22:19:20

I love this Starbucks...it has a drive through and a few times I have been through here and the car in front has paid for my order. So I have done the same thing too. Keep paying it forward.

Review №79

2021-09-07 20:39:43

I mean— who doesn’t LOVE Starbucks?!!I usually order a grande iced caramel macchiato (triple) with oatmilk and light ice and I’m good to go to start my crazy day.Now let’s talk about the seasonal good ole Pumpkin 🎃 spice latte! Or cold brew- I’m hooked for life! (Seasonally) haha! 😜Cheers!

Review №80

2023-11-21 02:08:41

Crazy busy, long wait but good PSL

Review №81

2019-11-20 01:05:07

I like that Google constantly asks me to review Starbuckssssssss, Its a Starbucks, a ton of people go there, it can be busy. I MEAN WHAT DO YOU WANT, WHY IN ALL THAT IS HOLY ARE YOU READING THIS. IF YOU WANT STARBUCKS AND THIS IS NEAR YOU THEN GO TO THIS ONE OR DRIVE 5 MINUTES TO THE NEXT ONE. I like that it has a drive thru.

Review №82

2018-08-28 14:38:34

Service is soo slow mobile orders I always have to wait 10 minutes before they give me my order that has been in the system for 20 minutes! Then they don’t even announce it they just put it to the side... try getting their attention so you can get your order...

Review №83

2018-05-21 18:53:34

I usually use the drive thru, which can get packed, but the person who greets you at the intercom is always really friendly sounding and Ive never had a problem with my order

Review №84

2020-09-25 16:23:04

Got my order wrong. When I went back, no type ofcompensation whatsoever. Decided to get an extra Gouda with bacon and he charged me full price. Line to the street.

Review №85

2020-11-08 22:40:55

Every time I visit the Starbucks there are extra happy and I really enjoy that and they make me feel like I want to come back any time Im in town keep giving that great attitude to your customers love it love it love it

Review №86

2023-09-07 11:00:03

I always order either a Carmel frappe w/ extra wipp or a London Fog w/ a slice of lemon loaf. 🤤

Review №87

2015-10-07 23:06:45

I been coming to this starbucks ever since I been attending pasadena city college, which has been three years. I come here on a daily day basis to buy a regular ice coffee and sit down to do my homework. For the first time in three years, one of there employees come outside to tell me and two men that we have to leave because his manager says it. Not very customer service nice. Just because I dont buy a coffee for the first time doesnt mean I dont waist money on your product everyday. In a matter of a fact I have a passion tea in my car, only reason why I didnt buy anything today is because I dont feel like drinking anything since I just ate lunch!!!! But no!!! Since Im not being a customer there kicking me out!!!! Thank you again manager of this starbucks and workers for being rude to a customer that consumes more starbucks than actual real food. One last thing if you want people to not sit outside without buying anything well maybe you should make the inside bigger with more seats!!!!

Review №88

2017-10-23 03:16:46

Huge line of cars in drive-thru - over 20 vehicles. Very difficult entry from street into tiny parking lot squeezed in between drive-thru & building. Excellent service and quality inside.

Review №89

2020-11-02 15:43:59

Great quality and the people are always so nice they always get your order right always give you a smile and respect you love this place absolutely

Review №90

2023-10-04 04:42:14

Shows open until 10 drove for 15 min and they the store is closed at 9:40

Review №91

2021-10-10 07:42:57

This Starbucks is mainly a drive thru. There is a very small seating area. It is always very busy... however the staff greats you as soon as you come in! There is a very small parking area and handicap parking and a public restroom.

Review №92

2018-02-07 16:14:02

Some days it get super crowd but the cashier with the name michediux is super bad she is always holding the line while she talks a lot to her friends. Plus I forgot my debit card and went the second day and they said they dont have it. Went back 3 days later and a guy cashier told me : oh yes I think I saw one in the office and sure enough he game me my card back. Of course I had to cancel my card.

Review №93

2021-04-08 06:16:47

Got the most flavorful drink on the menu. As always its rich and had that chalky taste to it. Best I can describe. I love it.

Review №94

2023-11-05 14:06:13

Friendly Starbucks - Parking is minimal but there is a drive thru.

Review №95

2019-01-30 23:14:27

This place just becomes to my favorite Starbucks!! The staffs here are so nice and efficient! They treat every customer as their friends! I will come more often!

Review №96

2017-01-21 16:21:11

Great service! Baristas all have a great sense of humor and customer service. I just wish the drive thru line wasnt 30 minutes long every time.

Review №97

2015-07-15 16:50:12

Super sweet staff. Large drive thru morning lines. SMALL parking lot, with 1hour street parking, busy location with plenty if indoor seating and floor outlets. One bathroom. Not much indoor seaters.

Review №98

2021-04-17 02:23:13

Very delicious coffee and attentive baristas. The drive thru line can be kinda long at times so I recommend ordering ahead.

Review №99

2021-01-19 22:00:16

The staff are always welcoming when I make my order. In addition, they always make seem to get my order correct every purchase.

Review №100

2017-09-07 16:19:44

Can get over crowded but its usually okay. Quite spot. Not like the starbucks near pcc. I usually go to enjoy some tea or coffee while paiting or journaling. Its a relaxing place. Never crazy loud.

Review №101

2018-11-16 23:49:06

Sebastian was amazingManager Leoapold was nicest professional in a starbucks in a very long timeI visit many every day during my 16 hr shriftSo much I gave them a $10 tip for a $15 dollar orderThanks fellas

Review №102

2016-07-02 20:16:30

I come here often because everyone of the staff is friendly, fills my orders quickly and correctly. They always make me feel welcome.

Review №103

2023-08-30 18:32:59

Terrible Starbucks. Every time I order hot coffee,and they do with ice, and bitter.

Review №104

2023-05-15 16:41:50

Laurie is awsome such a friendly person and quick service!

Review №105

2018-08-13 15:40:21

Closest drive thru Starbucks when I dont want to get out of my car and be a sloth. You could even have a mobile order and go through the drive thru to be even more efficient and even less people interaction.

Review №106

2017-11-15 21:34:08

I like to stop by to pick up my roasted coffee and a piece of banana nut bread before I head to work. I love the fast service I get there drive through or walk in. Love it. 😎😎🍵🍵🍩☕☕☕

Review №107

2020-02-21 19:25:56

The staff here are sooo nice. They have the place very clean. Overall experience, really good! Thank you!

Review №108

2016-11-06 23:56:20

The last time I came to this Starbucks I was giving the wrong item so I was told to come back when ever I was able to. The next time I came Mikee took awesome care of my order! No questions aks

Review №109

2020-11-07 01:03:16

Amazing variety of drinks.Great place to get coffee and other drinks as well as some foods. Overall great customer Experience.

Review №110

2021-01-20 02:38:57

If it weren’t for matt or matty or manny whatever his name is I would be rating this at a 1 star for the poor quality drink i received in the first place#employeeoftheday

Review №111

2021-09-17 14:53:04

I always get a vanilla latte w oat milk and they never get it right. Very disappointed because I always have to go back 😒

Review №112

2016-09-24 20:37:26

Staff is friendly, but its the slowest Starbucks Ive ever been to. I never get anything complicated, just iced tea and somehow it manages to take up 12 minutes of my 30 minute lunch break.

Review №113

2015-12-02 05:02:03

Ms. Keila, how could you go to this Starbucks for 3 years ? They just open fir a year. I hope this Starbucks clised their business. They caused traffic conjunction. Not enough parking. All this lazy people go though the drive thur, always always has a long line all the way to the road

Review №114

2023-09-06 21:08:34

Plenty of tasty choices. Just expensive compared to other places.

Review №115

2019-04-11 17:57:19

The parking gets one star, but the service is awesome... especially if you get Bronson, he is an awesome Starbucks employee!

Review №116

2019-06-08 07:22:58

I really enjoyed my caramel crunch frappe. I asked for extra crunch and for the first time ever at a Starbucks I got a frappe with extra crunch. It was delicious and I loved it!

Review №117

2018-09-27 23:32:46

Plenty of seating inside and nice drive through situation. Staff is very friendly. Looking forward to frequenting this location.

Review №118

2017-03-30 06:22:43

Wonderful, fun service late at night. Mike is the Best with all his accents. And the coffee is always perfect.

Review №119

2021-08-28 04:14:14

Line is long but moves quickly. Service is on point, like any other Starbucks in the area.

Review №120

2019-11-05 19:09:55

Really love how fast their drive through moves. It is quick convenient and has a kind staff through the drive through.

Review №121

2019-04-14 13:48:29

I travel a lot. Starbucks is a safe place, clean bathrooms & efficient always. For a woman traveling alone its heaven & WiFi.

Review №122

2022-10-19 04:38:00

My usual go to Starbucks. Great atmosphere. Fast service.

Review №123

2019-07-12 07:58:48

What can I say guys its Starbucks! I love to go to this place. The employees are always so helpful and nice.

Review №124

2020-07-26 21:34:49

Amazing service even threw this pandemic, they have a huge selection of drinks and snacks 5 stars, not to mention my friends mom works there, huge thanks to Starbucks!

Review №125

2018-05-09 00:45:49

Hell yeah Starbucks because Starbucks is the best place to get your vanilla beans and your caramel frappuccino they would only cost like $10 and something cents so thats there for me

Review №126

2020-11-15 23:34:57

On point drive thru had the order ready for the customer in a matter of seconds best starbucks to go too.

Review №127

2017-01-04 17:11:03

There is always a long line if you are getting something easy just park and go inside thats if you can find parking due to the employees also parking in the parking lot

Review №128

2021-12-20 17:51:59

Fastest Drive thru in town!

Review №129

2018-11-30 21:20:30

If you go between 11am-1230pm, be prepared to wait in line for a LONG time! Drive through moves super slowly during that time frame

Review №130

2020-05-29 08:02:46

Great location. Great management means quality service. Never had a problem here

Review №131

2018-07-19 23:18:31

Great customer service... All the employees seemed happy.. Happy workers mean Happy customers.. #StarbucksWithASmile😁

Review №132

2022-01-06 03:19:28

Drive thru closes at 11pm and they closed it off at not even 7:30pm and when I went up to the door one of their employees just looked at me me looked away.

Review №133

2018-12-27 15:34:10

Excellent as usual but one small suggestion, dont take your tips for granted. They are given freely.

Review №134

2021-01-26 03:51:41

Staff is always very welcoming and swift on orders. Not like Peets Coffee yikes not impressed..

Review №135

2017-08-20 05:04:29

Love the drive thru and walk in his pretty quick and a nice staff with a smile

Review №136

2021-10-24 03:18:52

Always enjoy going to this Starbucks in Pasadena. Had a Pumpkin Spruce hot drink with warmed Blueberry muffin.

Review №137

2020-08-22 19:09:26

Service is great as always, coffee is good. But the bathroom is closed due to covid and honestly i think that should be illegal

Review №138

2018-03-07 08:09:36

Quick drive thru, nice staff... And its Starbucks coffee! You always leave happily caffeinated

Review №139

2021-03-10 17:39:22

Great service, employees are with smile.. line took longer then usual

Review №140

2021-11-23 15:08:51

Manager doesn’t know how to keep lemon loaf or breakfast danishes or coffee cake even sends out stale muffins what an the aggravation you are.

Review №141

2023-10-15 18:23:08

A little (more)space of heaven on earth!

Review №142

2017-06-28 20:18:35

AMAZING service best one yet and the drive threw moves quick LOVE it

Review №143

2022-01-03 23:57:21

Good service, but long line at drive thru

Review №144

2020-01-12 23:15:45

My 11yr old daughter called to ask for a price on a drink and the lady was rude and kept hanging up in her face. Poor service

Review №145

2016-10-07 12:58:24

Good place to get a coffee either being in the lobby or via drive-thru, quick service and kind staff.

Review №146

2016-07-18 03:59:20

Worst customer service ever. Then waited for my drink 15 minutes for a Berry Sparkling Drink Tall.They never started it.

Review №147

2018-02-24 22:33:52

Great service and the best Flat White from a Starbucks in the Southland. Prepare for a wait at the drive thru.

Review №148

2019-05-22 03:14:05

The surprised staff didnt know caloric values of items sold, considering where its located at within City of Hope Medical Center and interfacing with cancer and diabetic clients.

Review №149

2017-10-27 02:09:44

Really nice location, kind employees and even a pleasant parking lot.

Review №150

2018-07-31 22:21:36

This is the best Starbucks I’ve ever been too. Incredible staff.

Review №151

2018-01-17 05:10:32

It was awesome I’m a partner and it’s fun to see people who are nice to one another

Review №152

2016-08-22 04:33:36

This Starbucks has Great Service and the Drinks are made right. The Drive thru Service is excellent.

Review №153

2022-02-07 21:08:10

Love it, however, steady increase of pricing us a bit disturbing

Review №154

2017-08-14 04:09:48

The Drive threw line was too long. We waited 30 mins. Once youre in that line theres NO GETTING OUT!!

Review №155

2018-12-04 21:02:03

The drive-thru moves efficiently. The servers are very friendly.

Review №156

2016-01-17 20:03:39

Friendly staff. Drive thru. Very limited parking. It is best to approach from the north as crossing Lake can be a real pain.

Review №157

2017-11-06 06:52:47

Order was inaccurate. They made it right. Only two people in line but it still took almost 10 mins.

Review №158

2023-04-14 20:03:56

Please bring raspberry syrup back and Peppermint lol

Review №159

2020-01-04 09:54:22

People there are really nice, service is very good.

Review №160

2019-11-17 01:32:14

Great customer service, quick and fast and friendly environment

Review №161

2017-11-19 19:13:52

They dont have anything that they advertise, bad service, mean employees. I dont recommend this Starbucks

Review №162

2020-06-25 13:36:50

Inside Vons. Its nice and the staff was really great at interesting my complex order

Review №163

2019-08-26 03:01:16

Always GREAT SERVICE HERE❤️ my favorite in town

Review №164

2019-04-02 02:53:16

Its consistent coffee, not the best but if hes a find and better than a lot of alternatives.

Review №165

2020-10-14 01:23:21

They where nice gave me water when the other stores would not

Review №166

2017-10-23 15:52:49

I go here everyday since I work at the goodwill bookstore at the corner. Everyone is friendly.

Review №167

2019-09-01 02:11:48

Best Starbucks in Pasadena ! Workers are all real nice and ALL actually work !!

Review №168

2022-03-03 23:39:51

The only Starbucks with a drive thru in Pasadena seems to be. Friendly staff.

Review №169

2020-03-01 19:35:58

They got our order completely wrong and overcharged us! Terribly disappointed.

Review №170

2016-11-12 21:37:21

Parking is TERRIBLE. Sometimes impossible. 8 regular spots, 1 motorcycle spot, and 2 handicap spots.

Review №171

2018-11-27 17:34:30

Service here is always great nice people who work here

Review №172

2019-12-19 19:20:47

Everybody loves coffee. Great customer service.

Review №173

2021-12-12 08:05:23

Team mocha cookie crumble all the way.. yes even in winter

Review №174

2021-11-21 06:13:01

The manager Monique is professional and thoroughly considerate!

Review №175

2019-06-16 14:29:22

I like this place because the taste of my coffe remembers me my country.

Review №176

2020-07-07 20:27:40

Great Customer Service. Friendly n fast

Review №177

2020-05-26 20:41:36

Staff was very quick courteous and helpful - always a joy

Review №178

2020-01-26 19:00:24

Good customer service but parking sucks.

Review №179

2021-03-29 04:12:44

Clean, Fast & Great Coffee... Could I Ask For More...No...

Review №180

2020-02-23 05:55:33

This Starbucks never has what you ask for on the menu & corporate offices need to let this location update its menu false advertisements on the menu

Review №181

2023-01-06 23:31:21

Always friendly happy staff.

Review №182

2018-11-03 21:34:09

Fast service, friendly people, always gets my complicated order correctly.

Review №183

2021-05-14 03:29:00

Fast, friendly, and got my order right.

Review №184

2021-07-15 08:19:18

How is I possible for them to NOT TO HAVE HOT COFFEE!!! Its a coffee store. Remember?

Review №185

2018-07-20 12:54:39

This is a drive-thru Starbucks.Always greeted with a courteous staff.

Review №186

2021-10-13 16:09:18

Sparrow was Great, attentive service, delicious Chai latte

Review №187

2016-03-09 22:58:46

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Review №188

2016-03-25 05:15:05

Good service+ friendly staff. They are awesome

Review №189

2019-04-26 01:48:04

Spacious with parking. Good place to work for few hours

Review №190

2017-02-01 13:39:04

Ordered decaf soy and got a regular...Not to mention the super long line.

Review №191

2017-07-05 16:37:32

The baristas are friendly. If theres a problem they fix it. There isnt usually a wait.

Review №192

2021-11-07 16:18:39

Always out of ingredients and frequently gets orders wrong.

Review №193

2017-09-10 20:29:23

This location was necessary. Ill bet much of Pasadenas workforce commutes down Lake Avenue every morning.

Review №194

2021-07-15 02:20:42

HOT coffee is cold. The girl said that all they had .I mean they are a coffee shop.

Review №195

2017-05-18 16:36:53

Everyone is nice. Love Pupocinos for my dog!!

Review №196

2020-06-17 03:57:58

Love this place. Friendly staff and a great place to study.

Review №197

2021-03-25 15:07:49

Fresh food and drinks. Excellent customer service

Review №198

2023-02-19 17:35:25

One of the best Starbucks in Pasadena.

Review №199

2018-09-20 20:17:28

The people there are awesome very professional and kind!