Presentation on Map Reviews Nearby

Starbucks in Woodland Hills

4.2 (97) 20054 Ventura Blvd, Woodland Hills, CA 91364, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

Woodland Hills, Los Angeles County, California, US

Phone: +1 818-883-1498
Site: https://starbucks.com/store-...

Opening hours

Monday:5:30 AM–7 PM
Tuesday:5:30 AM–7 PM
Wednesday:5:30 AM–7 PM
Thursday:5:30 AM–7 PM
Friday:5:30 AM–7 PM
Saturday:6 AM–6 PM
Sunday:6 AM–6 PM

Edit info

Total reviews rating 4.2

97 Reviews for Starbucks 2024:

Review №1

2024-03-22 01:35:37

The male cashier was rude and not friendly. The entire staff didnt seem concerned about any customers in the store. Maybe its because its next to Taft High School, and they deal with a lot of teenagers and just exhausted. idk. But regardless, it is not good service. I will not be coming here to this location.

Review №2

2023-09-21 19:45:19

Staff and food are great just no ordering ahead no place to charge a device and the emptiest Starbucks I’ve been too.

Review №3

2023-12-23 05:37:52

This is a nice little Starbucks, but not especially accommodating for people with laptops, its more of an in & out kind of place.Its in a strip mall, next to an anchor grocery store, parking is a nightmare, but if youre eastbound on Ventura Blvd then its a convenient stop, notwithstanding the lack of available parking (as many spaces as there actually are), and of course, no drive-thru service available.

Review №4

2023-06-15 23:18:53

Small walking location with no drivethru. Great service with a smile.

Review №5

2021-07-12 20:51:50

First, I like this place for good parking & seating outside. Second, customer service is good - but, it could have been excellent, as most Starbucks customer service is.So, I was overcharged & noticed while sitting outside. It was fixed w/o further issue which Im glad, but it was a little awkward.My problem is that I didnt get a perk for the error and the rest. Every single time an error occurs where I have to come back into a store or when I need to call in due to card or app issues...I get a perk. So, this ticked me off - ESPECIALLY since I couldnt order from my app for pickup at this location as all the cold drinks were listed as out of stock. So, Im being polite enough to inform them they are probably losing business and what the problem is. People use the apps not only to order ahead but also to check supply at any location near them.So, I should have received a perk for all this hassle of being overcharged & the lack of app convenience...why? Because this was my 1st experience with this place. I have no other memory that will balance out this Not-So-Good 1st impression and now I will think twice before going to it again. Had a perk been given, my 1st impression would have been very different, and I would not be writing this review but a much happier one. I would have felt appreciated as both a concerned customer and a valued one.As always, I will give them a 2nd shot because we all deserve that. If all goes well, Ill add another ⭐. (puns intended)

Review №6

2022-05-01 23:37:26

I got hangry and almost broke up with my girlfriend. The pastries and drinks at the Starbucks saved my relationship.

Review №7

2021-11-15 19:37:13

I bought my favorite latte and then went next door shopping. When loading items into my car I smashed my latte from the trunk door 😩. I went back to Starbucks and Dakota was helping me again at the register and she politely asked me if I was ok and what happened as she saw my cup was smashed. I told her and she quickly replaced my coffee with a nice new one. She’s my hero today and it’s things like that, that keep me smiling and returning to Starbucks ❤️❤️❤️

Review №8

2022-02-07 16:49:23

We all understand that starbucks is not a public restroom but the fact that the staff at this location makes you feel like garbage when you ask for it is nuts! I rarely use their restrooms so i think is fair to use it once in a while even if im not interested in buying anything! The lady sent me straight to Ralphs kind of like saying: “over there they’ll take you but not here” .. never ever coming back to this location!!

Review №9

2021-12-16 18:37:32

Walked in for an order, waited a good 10 minutes and my order was placed in mobile order one of the baristas made eye contact and didn’t even bother I’m asking if I needed help. Not the most helpful when someone is looking to see if their order is ready.

Review №10

2019-07-11 16:13:05

Literally just called to ask where the nitro lid feature is on the app and since it is not on there, the lady on the phone offered to put one on my cup as I placed my order. I also asked for one pump of sugar cane in my drink and the label says 4 and my drink is super sweet, it is not enjoyable at all. I am stuck at work and had a co worker grab it for me and when it got to me the order I requested was wrong. Might not be a big deal to others, but customer service blows here.

Review №11

2017-08-15 15:56:28

This is a location I normally like, certainly far more than many other Starbucks locations in the area. But today, they missed the grade entirely.First, my breakfast wrap was cold inside. no, not cold. Ice cold. Frozen. A quick, quiet request to the shift supervisor that they be more careful in the future was answered with a snippy I warmed it for the set time. I hadnt asked for a replacement wrap. I simply wanted to spare anyone else the same experience... not to mention the possibility of food poisoning if the wrong type of item was served half-warmed. Instead I was rewarded with indifferent, snippy attitude for my efforts. A perfect example of poor customer service.Frustrated, I started choking down the rest of my sandwich so I could head off to the office. A different employee (I suspect she was the actual manager of the store) clearly overheard the exchange and, seeing my visible displeasure, came over and offered me a replacement sandwich and an explanation of what had happened. Apparently these wraps normally come in already thawed and this mornings batch arrived frozen. The first employee (again, the one identified as the shift supervisor) should have caught that and adjusted for it. The apparent manager apologized, offered me a replacement wrap, made things right, and then gave me a free drink card on top of that. Proper response. Good customer serviceSo... problems solved, right? Wrong. Why waiting on the replacement, I overheard another customer asking where his overdue drink was. After a long pause, he was told -- no, lectured -- by the barista that he should say Im sorry before asking for his missing beverage. Excuse me? You forgot to make his drink. He was standing there waiting as other customers came, ordered, got their drinks and left. And you felt it necessary and appropriate to tell him that he should apologize to you? For forgetting about his order? Wrong. Very wrong. Even more so than my bungled order. I was offended simply witnessing it. I can only imagine how he felt. And I didnt see them offering him any apology card. But then, Im Caucasian. He wasnt. And in todays environment, that seems sadly acceptable.Other customers were greeted with smiles and warm welcomes. Even I was. They simply werent on the ball to remedy my problem until a manager intervened. (And again, I had not asked that they do so - simply that they were more careful in the future.). But this other gentleman was treated with blatant disrespect. And I heard a couple of customers after him receive apologies for mistakes on their drink orders after he left. But he was expected to apologize to the barista.I know that Howard Schultz will never see this. But I certainly hope the Starbucks district manager reads this and decides to do something about it. A little retraining on the Starbucks Experience is in order at this location (except for that one manager, Rhianna). Id sure like to be able to upgrade their rating back to a 4 or better in the future.

Review №12

2022-01-13 18:15:51

I have ordered multiple times through uber eats and on top of the fact the prices are higher for any item this location ALWAYS forgets the cream cheese. They wont forget the knife but they forget the cream cheese.Honestly its ridiculous.

Review №13

2019-12-25 20:54:49

I went in on Christmas Day get a coffee with my daughter.This girl, Who took my order, I dont know her name because she did not give me my receipt & didnt even ask for my name .Twenty minutes later I got up To find out what happened to my order, Same girl ( Skinny ) asks me if Id been helped I told her Im waiting for my coffee. She asked me what did I order and what my name is.Definitely this girl was on some kind of medication.I ask for my money back and left the place.Terrible sevice at this location. transNum 709503

Review №14

2017-05-13 03:18:06

I call this Starbucks Home becuase they always treat me with respect and greet me by name. It doesnt matter how long it has been since the last time I was here, they are always happy to see me. Best crew.

Review №15

2024-01-19 19:54:35

Zero charging stations. How does one charge their laptop

Review №16

2018-03-01 03:40:50

Cool spot to get some coffee while waiting for your ride 😎 Whos LATE btw! The large outdoor patio is roomy and always nice to soak up some sun. Seemed to be occupied by homeless people trying to look busy, by not lottering😀 I didnt mind it

Review №17

2017-05-17 18:26:24

Staff at this location is super friendly. Feels like home most of the time. Managers have done very good job traning emoloyees and they are making the relationship of shop keeprs and customers personal.

Review №18

2023-09-06 15:12:16

Took forever to get my coffee. I was in a rush so its mostly my fault. I ended up leaving without picking up my order.

Review №19

2017-11-01 17:01:04

They make sure to make my drink right every time. I come out a satisfied client every time I come here. The staff and baristas and super professional. Great Starbucks

Review №20

2020-05-24 20:46:19

This gusting store and costumer service, i ordered one tall size, he gave me small size, it is not first time that i have purchase Starbucks, i am not goofy 😂😂😂 he said me tall, if it was tall so what size is small🤯🤯I am so sorry for layer person, they missed my time and money.i am living in the vegas, how will be different size for every state😳😳😳😳😳

Review №21

2017-03-25 04:01:18

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Review №22

2016-11-25 20:42:17

My husband and I were just there. The cashier, male with light blonde hair, was the bomb. Very cool guy. Great service.

Review №23

2016-12-29 15:31:47

Great customer service here...the staff very nice and very helpful on the drinks here. this Starbucks is very busy alot of people here.Thank you for the great services.Harry Irvine

Review №24

2020-09-04 09:27:30

This location is on my way to work and I love this location because of all employees are great also they make my orders right ✅

Review №25

2018-06-17 22:31:13

My favorite Starbucks in the valley. Staff always knows me and greets me by name, the drink I want, how I want it, and all! 5/5 stars

Review №26

2019-08-06 20:29:05

Been coming to this Starbucks almost a year and by far the staff are always nice and gets my order very quickly. :)

Review №27

2018-06-24 04:21:21

Missed my order, but quick to correct. Quiet store so good place to talk.

Review №28

2016-07-09 11:06:51

The best service. Fast & easy. Great selection of healthy, hot & cold foods to go. The sweetest staff.

Review №29

2017-05-03 08:24:29

Love the convenience of this location, however I have had to wait too long for food that was being warmed because they forgot due to being so busy, several times. :-(

Review №30

2022-11-08 18:26:07

I just enjoy a decaf and atmosphere. About $3 is a reasonable price.

Review №31

2021-09-05 01:44:13

Always have nice baristas and quick service, even when its busy

Review №32

2020-02-13 23:19:46

Its happy hour, Im buying two coffee and me and they are not giving me 2 for free.

Review №33

2020-05-24 20:42:24

The employees lie to you about the size.I promise you, if you get a medium or large drink, they’re gonna give a small cup.

Review №34

2018-05-09 23:24:58

This is a good location. Clean, and friendly baristas. Would come again to this location, if in the area.

Review №35

2019-08-12 03:24:18

This place never fails in orders and works fast even with cars keep coming

Review №36

2019-06-01 23:03:42

Off duty employee stood in line talking with working friends for a long time while we were ignored. Very unprofessional.

Review №37

2020-09-04 19:22:19

Always correct drink, never in so many years I had a complain about the quality of the drinks.Thanks

Review №38

2017-06-24 20:26:33

We always prefer our home location. They just know how we like it.

Review №39

2017-06-17 23:40:05

Always feel welcomed and my orders are always correct.

Review №40

2017-03-21 12:23:35

Awesome baristas found my things that I accidentally left inside and helped me recover it

Review №41

2022-11-25 08:19:03

I really enjoyed myself at this location.

Review №42

2023-10-03 18:39:50

Friendly and prompt service.

Review №43

2022-11-07 06:12:52

Staff was super friendly and patient.

Review №44

2020-08-29 19:43:02

Always fast and friendly and usually have nitro which is the only thing I buy in Starbucks

Review №45

2017-01-20 22:04:15

A little crowded and cramped. The employees are nice and the Wifi is good.

Review №46

2022-04-06 23:38:22

Nice experience, but crowded when school gets let out ....

Review №47

2020-01-24 00:28:36

Wonderful employees! Love chatting with them

Review №48

2016-02-20 13:43:53

SO quick when I order on the app!!! Great service!!

Review №49

2013-01-12 17:49:05

My favorite starbucks. always friendly, treat me well

Review №50

2018-06-15 00:23:39

The 5 stars are for the super friendly baristas here.

Review №51

2021-06-23 19:40:59

Staff very nice and fast service.

Review №52

2019-04-12 23:19:14

Excellent service and drinks. A lot of homeless though.

Review №53

2017-02-01 17:34:50

Great customer service and love the coffee

Review №54

2017-03-14 03:46:08

Its very crowded in the mornings, but they get my drink right.

Review №55

2017-01-12 21:02:09

Great people with great attitudes, customer service is great!

Review №56

2022-03-16 01:03:30

A good Starbucks. Busy when Taft High School lets out.

Review №57

2015-06-25 21:41:41

S/o to ya girl Sierra. and Richard. and Jose. and Kimberly. and maria. and basically everyone else.

Review №58

2020-06-16 19:15:51

Rude staff wanting groups clumped together instead of social distancing.

Review №59

2018-06-28 23:43:38

This is a great Starbucks, friendliest staff ! 😀

Review №60

2019-07-14 18:04:38

Quick service and friendly staff.

Review №61

2023-02-06 18:23:42

Nice place to meet people.

Review №62

2017-10-21 23:57:55

Its Starbucks...leave it at that or my barrrrissta might poison me.

Review №63

2016-09-30 21:20:29

On the road again, doing my work while I drink a frappuccino.

Review №64

2022-04-23 17:13:25

Terrible service 4/23 10am

Review №65

2021-07-18 07:14:09

It was a little slow. Friendly but slow .

Review №66

2020-09-29 02:29:14

Very friendly service

Review №67

2017-12-19 22:36:04

This is a good place to drink a delicious coffee

Review №68

2021-07-20 07:10:27

Nice and friendly staff!

Review №69

2018-05-09 23:15:49

Always good coffee and food

Review №70

2016-11-15 02:00:19

The staff is very efficient.

Review №71

2021-04-14 21:19:22

Orders where incorrect and the resolve was to be dismissed.

Review №72

2021-06-09 21:49:50

Great coffee and good service

Review №73

2018-02-01 05:32:45

Good coffee, clean restrooms

Review №74

2017-09-15 15:32:56

Excellent service. Thanks.

Review №75

2017-05-20 16:49:21

Super friendly partners 😊

Review №76

2016-11-15 22:53:20

Really friendly staff

Review №77

2020-12-05 23:25:09

I just love Starbucks!

Review №78

2017-10-20 15:29:18

Good place, I love it

Review №79

2016-12-29 20:37:28

Argued over coffee refill. Jerusalem @#%%

Review №80

2018-03-25 11:46:24

Nice and peaceful environment.

Review №81

2018-07-08 18:10:36

Hey, Iced Tea and WiFi..

Review №82

2021-04-24 02:39:05

Fast and friendly.

Review №83

2022-01-08 22:34:12

Disrespectful staff!!

Review №84

2019-09-07 18:24:33

Love it

Review №85

2018-09-17 03:49:31

Coffee and pretentious people.

Review №86

2018-04-12 08:57:06

Staff was rude

Review №87

2017-01-31 15:25:40

Warm and inviting

Review №88

2016-12-25 17:47:00

Friendly staff

Review №89

2016-12-31 00:08:06

Fantastic

Review №90

2021-07-07 19:56:30

Great Starbucks!

Review №91

2018-01-03 22:37:42

Favorite,coffee.

Review №92

2018-04-22 21:16:46

Okay

Review №93

2016-08-13 20:07:20

Cozy in summer

Review №94

2021-07-12 00:34:47

The bestest

Review №95

2022-11-29 20:56:30

They dont clean the tables, very dirty.

Review №96

2017-07-17 22:52:57

CUSTOMER SERVICE IS THE BEST!! THEY ARE THE BEST!✌️❤️😎

Review №97

2021-01-22 13:59:15

👍🏼