Staples in Newport Beach

Review №1

2023-10-10 01:51:46

Lightning quick turnaround on postcards and brochures. Friendly staff made me aware of extra coupons/discounts. Will keep them in mind for any future printing needs.

Review №2

2017-12-17 03:37:52

Do not do your business here. I talked to someone on the phone by the name Jaime regarding the Staples gaming chair today. I was offered the display one with additional 3yr protection for $99.99. Jason, the store manager then lied and told me that I heard it wrong. I will have to pay extra $9.99 for the protection. How can Staples have such employee working for them. He is such a liar. If you can not honor the offer on the phone, do not make them coming down to buy your products. And I was speaking English to you on the phone. Do not tell me that I heard it wrong.

Review №3

2020-01-18 21:09:41

I was at this Staples location this morning to purchase some items, including HP print displayed inside the store as purchase one and get a second for $25 off. At checkout, I was told that print cartridges were not part of the promotion despite the display; and the store refused to honor the discount. My experience at Staples was not satisfactory.

Review №4

2019-03-08 05:11:13

I called ahead to ask about cost of self-serve color copies and was told they were .20 p/copy. I got there 20 min later and found out they were. .50 p/copy. The young woman who answered the phone and gave me the wrong info told me that she had given me an estimate. I told her a price that is 2.5 times more than she told me is not an estimate. I called the store mgr over and told him what happened and he questioned whether I had really called, which of course was on my phone. He didnt offer to do anything so I told him I wanted an accommodation and he did bring me a coupon but my credit card had already been charged. I will never go back to that store.

Review №5

2019-04-06 19:47:45

Ross helped me and can not say enough about his knowledge and eager to help us. He was very informative about the product I was interested in and told me about the different brands. Very professional and kind to his customers.

Review №6

2017-09-22 20:29:25

The sales associate is very friendly and courteous. She welcomescustomers with a big smile . She is congenial and knowledgeable. Her game is Damaris. I hope I correctly spelt her name.She made my shopping experience very enjoyable. Thanks Damaris. Best wishesUrman

Review №7

2021-04-20 18:59:04

They didnt have the basic Bic pens I was looking for. The staff is knowledgeable about where stuff is, but they know very little about the products. Pro: the place was clean.

Review №8

2015-04-26 23:44:59

Very poor customer service. Although the lady there was great to assist, the guy was absolutely useless. He had no intention to sell something and I was told You can go look if you can find one for one item that I wanted.

Review №9

2015-08-11 00:32:23

Very amazing customer service very helpful crew and very stable and long lasting school supplies unlike other stores where they break and I have to go buy new ones every month. Staples is a very generous store:)

Review №10

2018-12-10 18:02:12

Get your Chase points by getting your gift cards here. Very good selection of gift cards. Very friendly and helpful staff!