Presentation on Map Reviews Nearby

Staples in Rancho Santa Margarita

4.3 (42) 30511 Avenida de las Flores, Rancho Santa Margarita, CA 92688, United States

Location on the map

Rancho Santa Margarita, Orange County, California, US

Phone: +1 949-635-1870
Site: https://stores.staples.com/ca/ra...

Opening hours

Monday:9 AM–8 PM
Tuesday:9 AM–8 PM
Wednesday:9 AM–8 PM
Thursday:9 AM–8 PM
Friday:9 AM–8 PM
Saturday:9 AM–6 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.3

42 Reviews for Staples 2024:

Review №1

2024-06-27 00:03:27

I have been relying on this location for quite some for my printing needs. They have consistently gone above and beyond to accommodate with my requests.I would like to name check, Everett in particular as he has always provided next level support and customer service.

Review №2

2024-05-15 22:56:18

These folks, guys and gals, seem willing to go out of their way to see that my needs are met. Very nice experience.

Review №3

2024-05-25 06:15:57

Very good customer service. Clean, good product, easy and fast check out.

Review №4

2024-06-26 23:56:25

I love Staples. My #1 choice for office furniture

Review №5

2023-10-02 16:24:59

Don’t return Amazon stuff here! They don’t scan it properly or do something else fishy and the product never gets returned as it should! Amazon never received the return that I brought in here! I even called Staples to confirm they had the item and they said it was out of their hands, yet it was their mistake! I had to speak with Amazon customer service 2 times for 30 minutes each time to finally get my refund a month later. Go do Amazon returns elsewhere, save yourself the hassle.

Review №6

2024-05-14 18:51:49

You associate sold me the wrong product for Epson printer, he sold me the wrong ink cartridges.

Review №7

2024-04-23 19:09:40

Friendly & helpful staff, product in stock, close by, easy!

Review №8

2022-10-20 23:30:01

Ive always had a great experience here but today it was even better! Sergio was very attentive and you could tell he cared about my needs as a customer! Hes absolutely amazing... thanks Sergio!! (And staples) :)

Review №9

2022-09-11 19:59:04

I came in last minute on Tuesday after Labor Day weekend to get several booklets printed and Christian fit me into an already busy schedule. He saved me for my meeting that was an hour later and got it all done! Thanks Christian!

Review №10

2020-09-12 02:59:01

I just bought a printer and a chair and there was these two workers, One’s name was Matthew and I don’t know the other’s name but he had a red shirt they were extremely helpful they brought the chair and printer to my car and put it in the trunk for me. I definitely recommend this service and thank you guys so much, I was very surprised with the service I got today considering we usually have to bring it to our car ourself I can not thank you enough!

Review №11

2021-04-14 01:38:32

Went back in store to exchange my computer chair after buying the 3 year protection plan. Staples, as a company switched protection plan companies and their system wasnt allowing an exchange.The shift supervisor, Brad, made an even exchange for us instead of sending us away, and it made the whole experience a lot less stressful. Thanks, Brad!

Review №12

2015-11-23 23:56:56

Felt compelled to share the excellent customer service I was provided earlier today. Ive been other Staples and other large electronic retailers. Get in get out has been my mantra. Stay away sales people I know what I want and I dont need your help. But today, I did know what I wanted but I needed their help. The sales people were patient and accommodating with me, spent time and directed me to some products to check out. Customer service is still a priority in some places. I found it here.

Review №13

2023-11-17 22:00:52

Arion was very helpful and had great customer service.

Review №14

2024-04-18 23:26:10

Great place to shop.

Review №15

2019-01-12 04:24:19

Came in for a basic filing cabinet. I was on the border to getting a chair too, and then Josh told me about the warranties and sale, so now I have a new very comfy chair as well to replace my 7 year old one.

Review №16

2020-05-08 00:36:38

This community and the business around here deserve better . Just seems like the folks here never have a clue about their own products, I have been to many Staples . This location has a weak staff. I expect it to be gone by 2023 if they dont change . As a business owner in RSM, I would recommend going somewhere else.

Review №17

2019-10-25 23:51:07

Quite frankly, Im surprised this place is even still in business! Terrible customer service...prices high! You have to hunt for someone to help you and then they immediately duck away so not to have to answer your questions! Easier, cheaper and less traumatic to shop online!

Review №18

2017-11-24 22:11:09

Awesome service. Staff was super friendly and very professional. Had a great experience purchasing my product.

Review №19

2023-03-07 22:04:14

Great customer service from Robert Coulon! Exemplary customer care! Thank you

Review №20

2017-07-01 23:04:42

I went to buy a case for my tablet. A staff member named Jonathan helped me above & beyond what I expected, even going online to checkI found the perfect case ! A HUGE thanx to Jonathan

Review №21

2022-06-13 17:35:13

They do not know what customer service is. Always stressful to go here, you should not feel stressed to do business with a company

Review №22

2021-05-07 03:45:47

This review is for James and all his help. Thank you so much for helping me, I will for sure be back for any future office needs.

Review №23

2018-08-15 21:29:47

Found some good prices on items. Good sales going on. Cashier was a little grumpy but Ok enough.

Review №24

2017-10-03 05:26:30

To get an invasive contact from a retail establishment after a purchase is creepy and criminal. No 2 party clear contract approved innapropriate protocol. Harrassement is just that.

Review №25

2022-05-28 19:48:30

The customer service is always incredible here!

Review №26

2017-08-30 23:43:12

Nice store but long lines

Review №27

2019-04-29 00:49:29

Staples had exactly what I wanted; I was assisted by a technical person, and I am totally satisfied with my purchase.

Review №28

2018-04-16 05:30:28

I love this Staples for the friendly service. The one in Lake Forest lacks on service so thankfully I can shop at this one.

Review №29

2017-02-23 02:57:21

This is one of my favorite spots to drop in on. Everything from cleaning supplies to office supplies. Great staff!

Review №30

2017-11-28 03:09:17

Great visit, they had everything I wanted and all on sale

Review №31

2022-12-09 21:45:27

Great Customer Service! 👏😃

Review №32

2022-04-10 19:20:21

A little pricy, but has everything I need.

Review №33

2019-03-17 01:59:13

It wasnt Dunder Mifflin, but it was alright.

Review №34

2019-03-26 21:53:32

Nice environment, staff and management very friendly

Review №35

2018-01-15 23:02:59

Customer service was Awesome!

Review №36

2018-10-31 23:39:57

Consistently professional and friendly!

Review №37

2022-09-25 02:03:23

Ups here is a waste of time

Review №38

2018-10-31 16:36:31

Found just what I needed 😊

Review №39

2017-11-10 20:21:42

Great service

Review №40

2020-03-17 22:59:46

Had just what I needed.

Review №41

2017-08-07 02:28:45

Good Service!!

Review №42

2018-10-08 20:57:57

Great