Presentation on Map Reviews Nearby

Staples in Thousand Oaks

3.9 (41) 5760 Lindero Canyon Rd, Westlake Village, CA 91362, United States

Location on the map

Thousand Oaks, Ventura County, California, US

Phone: +1 818-865-9660
Site: https://stores.staples.com/ca/we...

Opening hours

Monday:8 AM–9 PM
Tuesday:8 AM–9 PM
Wednesday:8 AM–9 PM
Thursday:8 AM–9 PM
Friday:8 AM–9 PM
Saturday:9 AM–9 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 3.9

41 Reviews for Staples 2024:

Review №1

2024-04-16 18:36:19

Store was in excellent shape, staff was very helpful, i had assistance several times in different areas/needs, greatly appreciated the entire experience!

Review №2

2024-05-02 20:01:56

My experience was excellent. Cashier took much extra time to guide me through the rewards program and even helped me sign into the app.

Review №3

2024-04-23 20:58:10

The customer service person was really helpful and cordial. Also there were just the right items I needed

Review №4

2024-05-09 19:12:29

Found the printer ink I needed when it wasn’t in stock anywhere else. Good customer service.

Review №5

2023-06-18 01:11:29

Today I went to Staples to have them print out some journal pages for me. I can’t tell you how helpful Valerie was. She was very busy and greeted everyone waiting. She waited on multiple people at a time, to help everyone out. She was extremely friendly and knowledgeable. I had an issue with my phone and she paged Cory who came to my rescue.He worked with my phone and was able to download the files and send them to Staples for Valerie to print. What an awesome staff they have at this Staples. Very helpful and very friendly. Thanks Staples!

Review №6

2023-12-26 06:47:39

Went in the store to buy a laser printer. 3 different associates warned me that the toner cartridge that comes with the unit will only print 10 pages and I needed to buy a $50 toner cartridge in order to print the 30 pages I needed that night. I found it hard to believe that the starter cartridge would only print so few pages so I ignored them and took the unit home. After researching the printer I bought it turns out that the starter cartridge will print about 600 sheets. Clearly the 3 associates who tried to hard sell me are either ignorant of the products in the store or are interested in making a sale. My guess is that it is option 2.I will not be back to this store.UPDATE 2-19-18 Toner cartridge that came with the printer is till going strong! Thanks Staples Up-Sale Crew!!!!Update 5-21-18... Original toner cartridge still going.... remember to ignore their upsale!!!Update 7-12-18.... Like the Energizer Bunny, this toner cartridge just keeps going.... IF I do eventually need another cartridge, I am sure Amazon will love to have my businessUpdate 12-20-23….. finally had to buy that toner. Lol

Review №7

2024-05-07 18:50:20

Great prices and staff, with convenient location

Review №8

2019-02-22 20:47:25

The employee I spoke to just now on the phone was very helpful, so he gets five stars! However, whenever I walk into the store there is never a person around to ask questions. Many stores have cut back employees for economic reasons yet this might be very helpful to have at least one person roaming to see how they can help rather than stand around chatting with fellow employees, therefore driving people like me to just order online. Hope this helps because I HATE to order online. Id like to be able to stop by when out on errands,run in and see/handle what I am purchasing.

Review №9

2016-12-15 04:22:25

I have gone there a couple of times for print jobs and each time they delivered the goods. This last time, the young lady who was on duty, took my file and handed me the job back completed, 15 minutes later. Very pleased with her handling. (The day prior I had actually gone to another Staples where I was unable to get the file printed. The personnel on duty at this other Staples, a young girl and a man, both had no clue what to do with the file to get the job done). Needless to say I was really happy that someone was able to handle it in 15 minutes. Then I was looking for a toner cartridge. They didnt have the one I was looking for. A gentleman took me to their console where he helped me order it online and had it delivered the following day to my home. The staff is actually seeing that people are being serviced. Appreciated.

Review №10

2018-08-13 23:24:34

A poor shopping experience. I was buying a computer bag, and at check out, the cashier meticulously went through the entire bag, every compartment, sticking her arms in elbow deep and feeling everywhere for stolen merchandise. Now that really makes a customer feel great! And then we wonder about the demise of brick-and-mortar establishments…

Review №11

2024-06-14 18:37:42

Great customer service.

Review №12

2020-10-08 21:39:24

Solana, from the print and marketing department in Westlake Village, was amazing. She went out of her way to help me with my project. Her customer service went above and beyond. She was always friendly and helpful each time I called her with questions. Staples is lucky to have her as an employee.

Review №13

2018-01-10 18:28:54

I came here a few weeks ago to have some prints made as gifts. I walked over to the print and copy dept. where the employee there was legit staring at the wall out of boredom. He was super friendly and asked what I needed. I told him I needed some 13x19’s printed and he told me I could pick them up tomorrow, kinda strange because usually they’re done within an hour or two. I did this every year at the old staples in Newbury Park before it closed this year. So I told him I needed 20 printed and he said “oh I thought you only needed 1, that’s actually going to take about 3-5 days.” First of all 1 day to print ONE 13x19”?! I told him that can’t be right and he said “we’re actually super busy, we have so many orders!” After I just walked over to him sitting doing absolutely nothing, wasn’t even working on a computer, just staring into space with non of the printers printing anything. Either he was just lazy and didn’t want to do his job or didn’t know how to use the printers which is unacceptable considering his position was in the print department. I highly DO NOT recommend getting anything printed there. I then drove to the staples in Camarillo and got 20 photos printed in an hour.

Review №14

2016-11-10 18:09:35

I have used this STAPLES for years and they meet my printing needs every time. I have used them for work as a teacher and for a personal need when we had a memorial service for a member of the family. They delivered quality service and products and it is a place I can count on.

Review №15

2023-01-17 01:50:10

Saw that they were giving $10 coupons for recycling old tech & print cartridges. So I brought in my old printer, stocked up on pens & paper.

Review №16

2017-03-30 22:26:31

The people there are great, store manager seems to work alongside his employees which ithink helps alot always making sure you leave wanting to return.Great deals, easy browsing and great displays.

Review №17

2016-01-02 21:43:22

I use this location for printing services. The website claims to guarantee 4 hour printing, but it takes them days. They have lost orders and are very unprofessional. Even though they have messed up my orders, I have never been given a discount or an apology from management. I will go elsewhere for printing.

Review №18

2017-01-15 17:46:32

They lately removed many of the tables and other large objects from the store, and now they can only be purchased online, but it still a great store for all office needs.

Review №19

2019-11-09 05:44:55

Customer service was awesome.Attention to details, helpful beyond more then I imagined.Great place.Highly recommended

Review №20

2021-11-23 06:08:07

Marc is great, he was extremely helpful and knowledgeable. I will definitely be recommending this Staples to others.

Review №21

2019-06-28 22:19:53

Just got amazing customer services from Michael in the Print counter!! He went above and beyond to take care of me and my needs!! Thank you!!!

Review №22

2019-04-10 00:02:20

2nd time in less than 2 years I order a product online for pick up at the store to get the wrong product. Strangely both times to Staples advantage in large. I am done with Staples.

Review №23

2018-09-08 23:18:28

This Staples always has what I need I never go away without purchasing all that I came in the store to get plus their customer service is outstanding

Review №24

2016-12-24 02:40:47

Good place to buy office supplies. Convenient location near grocery, pet, and fast food establishments.

Review №25

2017-11-29 17:31:51

Staples WESTLAKE Village location is well stocked, clean, and has helpful staff.

Review №26

2021-05-11 19:00:13

Print job was super easy. Kelly is the best

Review №27

2017-07-29 21:06:39

Better selection of technology items but accessories are getting pricy.

Review №28

2015-08-23 15:01:27

They always have what I am looking for to be more organized!

Review №29

2018-05-01 21:52:43

Worst service ever. Brianna is the worst and need to be fired.

Review №30

2023-08-11 00:07:41

Terrible service from the staff

Review №31

2018-09-10 01:00:08

Decent selection, prices as expected. Nothing exciting.

Review №32

2019-09-21 23:59:15

Has everything you need! Large retail space!

Review №33

2019-02-22 16:38:32

Glad that its open before standard business hours

Review №34

2018-04-05 21:09:04

Bad service no one available to help when needed

Review №35

2018-07-31 20:34:44

Great customer service!!

Review №36

2018-06-25 20:49:43

Clean store. Helpful staff

Review №37

2018-02-26 02:28:20

Good deal

Review №38

2018-10-03 17:34:10

Lots of good stuff

Review №39

2018-09-01 22:38:21

Love it

Review №40

2017-03-19 16:20:38

Great service!

Review №41

2019-12-18 02:37:37

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