Staples in Goleta

Review №1

2024-06-16 17:39:31

Great customer service from the staff and store manager. Always helpful whenever I go in.

Review №2

2024-06-03 23:29:46

Quick check out, good sales on items I needed. Polite and helpful. Will come back again

Review №3

2024-05-12 21:20:15

Great selection, amazing staff. I only ever buy office supplies at Staples.

Review №4

2024-02-08 22:50:59

Good shopping experience in the print section but the store is very dirty, would suggest a deep clean.

Review №5

2023-11-30 16:52:27

Terrible customer service in the printing area. The employee actually walked away from another customer as a question was being asked and talked down to the customer after that. When I asked about printing a project, the employee again talked down to me, and only after I started using the self print computer did she say that it was the more expensive way to do it. Ill try not to come back to this location.

Review №6

2023-11-15 01:23:55

Omaari, in the print shop, offered top notch service! I was stunned that he consistently went out of his way to help me when I was really struggling to get some invitations printed. The print machine quality needs to be improved at Staples (or they should NOT offer it as a service) but at least the customer service is good. The images were too grainy and dark to use, so we did not complete the purchase, but Omaari did everything he could to fix our issue. Get better machines and promote Omaari so you can stay in business!

Review №7

2023-07-24 19:32:52

One of your employees made me very uncomfortable by following me around the store and persistently trying to “help me” even though I did not inquire. When he had to walk away to aid another customer he put his hand on my lower back and told me he’d “be right back” to continue helping me out—keep in mind that I didn’t ask for help (ever), I was simply looking at pens. This was not customer service, it was sexual harassment. I don’t want to go back here again because he even found me at the register line, cleared room to open another register up, and waved me over to get checked out. He purposely did this and I don’t feel comfortable coming back to shop. He was an older man and I’m a young woman—I should not have to feel unsafe shopping for notebooks and pens.

Review №8

2023-03-16 03:01:48

Employees are nice enough and I understand sometimes things are not in your control and there’s a lot happening behind the scenes. I go in and stand in line for 30 minutes to get help shipping something. The line was too long and i had to go to work. I come back on my lunch break and to be fair it was 15 minutes before closing, but I already had my form filled out literally just needed it to be printed and put on a shipping envelope. Cashier tells me the manager already closed the register. The cashier was friendly and apologized but why is the manager closing up a whole 15 minutes before and offering me no solutions except to come in the next day.

Review №9

2023-03-04 22:37:19

Classic Staples with a slimmed down selection. From office furniture to computers to office supplies this has it all.

Review №10

2023-04-08 17:44:01

You get top-quality services and customer care at this Goleta Store. Ted and Bill exemplify the very best Customer Service. They are knowledgeable about products, helpful and patient. They are hands-on…as managers they will still be the first to haul stuff to your car..and then take it back if you change your mind! In addition, the store offers Passport ID photos and TSA applications. Ted told me they plan to expand such services. I am taking the time to write this Five-Star review because not only Ted and Bill, whose names I asked for so I could identify their outstanding service, but everyone working at the store whom I have encountered over the past month of furnishing a new home has been exceptional. They could and should teach classes on great teamwork. Hurray to this outstanding team!