Presentation on Map Reviews Nearby

Stanton Optical in National City

4.3 (192) 1000 Highland Ave, National City, CA 91950, United States

Categories

Optometrist
Contact lenses supplier
Eye care center
Optician
Sunglasses store

Location on the map

National City, San Diego County, California, US

Phone: +1 619-683-4844
Site: https://stantonoptical.com/l...

Opening hours

Monday:9 AM–7 PM
Tuesday:9 AM–7 PM
Wednesday:9 AM–7 PM
Thursday:9 AM–7 PM
Friday:9 AM–7 PM
Saturday:9 AM–6 PM
Sunday:Closed

Edit info

Total reviews rating 4.3

192 Reviews for Stanton Optical 2024:

Review №1

2024-06-16 00:52:25

I have been here a couple of times, and I highly recommend this place. Jessica and Michel both went out of their way to make sure I received the best possible price and best possible fit for my glasses and my contacts. They went above and beyond to accommodate my special vision needs. It is nice to visit a business where people have a great attitude. Satisfied customer.

Review №2

2024-05-03 01:42:55

I received my first pair of glasses (ever) from this location. I had a few issues with my pair and Jose was able to assist me without any issues. He has great customer service and really digs to find a solution to help you. He is great and I would absolutely recommend anyone stopping by this location to work with Jose.

Review №3

2024-06-22 22:05:25

Walked in to grab my buddy some new frames Jose was quick to help me out. Customer service was great . Will be coming back if I ever need anything for glasses! Highly recommend.

Review №4

2024-05-15 02:13:47

Today I came in after work looking for a pair of glasses due to mine breaking. Jose greeted as soon as I walked in very nice and professional. He explained all the prices and was beyond helpful. Jessica took my eye exam and was very nice. I left with a brand new pair of glasses. They both attended to my needs in a timely manner. I will be back for some contacts soon.

Review №5

2024-06-01 20:12:05

Stanton opticals has gotten terrible up dealt with them since 2018 and they were very good. They got back to you and now I pay them for my frame or my glasses and they dont even get back to me to let me know the status and they take 2 months to get my glasses and I still havent received my frames that I paid them for on the 19th of April of 2024. I had to call them and they told me they going to have to reorder it and this is unacceptable.I dont think Ill ever deal with them again. Theyre very unprofessional and theyre very quick to take your money and leave you hanging without the things that you paid for your glasses or or your frames or whatever the case may be. Theyre very unprofessional as best to go somewhere else.

Review №6

2024-05-03 17:06:04

I was assisted by Clarissa today and I can say she is amazing. I liked how she explained everything, I never felt rushed and she was very friendly. It is because of people like her that “adulting” is made easier.

Review №7

2024-02-25 00:47:57

Im an Active Duty serviceman serving in the worlds greatest Navy. While back home in the US for a break i purchased a set of glasses from Stanton and when i returned back overseas my glasses were broken without a Stanton to return them to overseas. 2 years later Stanton was still able to salvage my glasses i came in feeling everything but optimistic. The two women who assisted me were amazing my issue was resolved and the Customer Service was top notch. Thank You Stanton crew off of Highland in National City you were awesome. Shout out to Clarissa and Jessica.

Review №8

2024-06-11 21:05:59

Jessica was the best! She is knowledgeable and friendly. She helped me pick the perfect glasses within my budget. Ask for her!

Review №9

2024-04-09 00:05:20

Everyone I interacted was awesome. The manager explained the whole process, and then took the time to stay a few minutes to get me my glasses the same day. I really appreciated the experience!

Review №10

2024-02-22 17:13:33

My daughter needed emergency trial contacts because we are going out of town today. She lost her box that we just recently bought, but Masyio made sure we were well taken care of! They’re amazing at accommodations, please go see Stanton Optical at National City!

Review №11

2024-06-11 21:07:35

Hello and thank God for Jessica at Stanton Optical in National City CA!Extremely patient, professional, and courteous.Very helpful in a time when I needed the exact glasses!!

Review №12

2024-02-16 01:41:36

I received excellent service here! Masyio was so kind, patient and helpful. I was not rushed. I really cant say enough about the amazing service, and the prices are spot on too.

Review №13

2024-03-19 19:17:09

Wow, i had an 11:45 appointment for an eye exam. I walked in around 11:40 & stood behind the 2 gentlemen being helped for a few minutes then I proceeded to look at frames, someone came in 5 minutes after me & was greeted. I stood back behind the 2 men as the Employee finished with the two men & she said one moment, I said ok no problem & stood there, couple minutes later she asks the guy behind me how she can help them & she was still helping them when I walked out a few minutes ago. There was another worker apparently in the back that, after I came back in from scheduling somewhere else, she called when I walked back in. I waited 5 more minutes for nobody to come out & for her to ask my why I came in & I just said to cancel my exam & they just said “oh..ok, you’re good. I’ll cancel you” never asking what happened or if there were any issues or anything. As to why I was standing in there so long & nobody even inquired on why I was there or if I had an appointment or anything at all. I’m severely disappointed & this isn’t the first bad experience for my family with Stanton optical 😞

Review №14

2023-12-26 20:20:44

I absolutely love going to this location. Every time I come I am always greeted with a genuine smile and the team is friendly and willing to help any way possible. They literally go above and beyond without me having to ask. Just today they saved my son’s glasses and he needed them for school. I will always recommend Stanton optical off Highland to all my family and friends.

Review №15

2024-03-01 21:12:24

I highly recommend Stanton Optical in National City. You will receive a high level of customer service from their staff. Masyio went the extra mile for me in providing me with excellent customer service, and with my optical needs. Thank you for going above and beyond Masyio! ...aka Helen

Review №16

2024-06-14 01:36:34

Broke my glasses taking my daughter to a bouncy house, got a blessing from Jose, couldn’t of finished my day better, got a great deal on a new replacement frame, I recommend and suggest u get a summer pair, do yourself a favor, talk to Jose✊🏽

Review №17

2024-02-01 18:47:02

I love this location! I’ve been a customer for a few years now and have always been blown away but the wonderful customer service I get every time. I won’t be going anywhere else! 5 stars all around

Review №18

2024-06-16 01:52:35

Went in today for an exam and glasses. I was helped by Jessica whom was very patient in the exam room, and Jose jay got me the best price.

Review №19

2023-12-23 23:53:59

STANTON OPTICAL here in National City has a very beautiful shop and the employees Jessica, Michael & Masiyo were very kind and helpful..The entire process was easy and painless. They are offering great deals for their glass. I’d recommend Stanton Optical to anyone needing some nice glasses!

Review №20

2024-03-25 22:28:53

George R from customer service said it was a 2 for $45 deal + eye exam. Made the drive and when I arrived to the store the representative said she hasnt heard of that promotion. Make sure to call the store before making the drive seems like customer service just wants to get payed for booking an appointment not caring if he gives false information.

Review №21

2024-01-04 19:14:19

This is my second time here at Stanton Optical in National City, CA and by far the BEST experience I have had regarding my vision care. The customer service is second to none, they accomodate everything I need and the prices cannot be beat. I have been to other vision care places and even THEY say the glasses I got at Stanton are the highest quality and latest technology. Masyio at Stanton in National City is AMAZING and she took care of me like I was an old friend. I cant say enough great things about her and the staff here. Im a lifetime customer FOR SURE. Thank you guys, you are really appreciated.

Review №22

2024-05-23 23:44:50

Everyone was super nice, helpfull, and patient they aslo explain my prescription with detail and recomended many ways I can inprove my eye health

Review №23

2024-02-24 02:37:25

I was in need of a trial contact because I lost one and Masyio was really helpful! I had just purchased glasses and was trying out the trials. Definitely go see them for your eyecare needs!🙂

Review №24

2024-06-16 20:59:49

This is the place and you can always comeback the gentleman help us out with good attitude, good customer service, knowledgeable thank you so much for all the help. Thanks again!

Review №25

2023-11-16 21:35:29

Would give zero if I could, first i called before coming in about their deals on contacts with an exam made an appointment, when I went into the office the computers were down no big deal I rescheduled then when I went in again the deal I was told about over phone by an associate wasnt correct information so I was upset because I wasted two days (and I worked right after these appointments) thinking I would get a good deal then was told otherwise when I went to my appointment there was no deal I would need to pay full price I let the people know there they need to touch based with the customer service and be on the same page because its not fair for me a person works two jobs car is broke down to ride my bike 5 miles to the store twice just to be disappointed the mexican girl kind of chubby with glasses and dark brown shoulder length hair (morning shift) was rude got an attitude with me right away rather than try and understand first what I had to got through for nothing this location is garbage they misinform you and you end up wasting your time. Will never go to this location again! The associate are a pathetic excuse for employees (morning shift).

Review №26

2024-03-30 20:20:52

Great team ! Helped me and a short period of time ! Would definitely come back for more frames .

Review №27

2024-03-10 01:25:35

Masyio was the best. They were thorough professional and very warm! I recommend to all!

Review №28

2024-03-20 16:50:11

Very very convenient Clarissa helped me got my glasses fast and they were a very good pair.🤓

Review №29

2023-04-27 02:34:48

Having the worst luck, I broke my prescription sunglasses on a beautiful sunny day. walked into Stanton optical and was greeted was greeted by Alex. He helped fix my sunglasses and made my day better. His customer service was great from start to finish. If you ever need any help with any glasses needs stop by and see Alex he’ll definitely take care of you.Edit: so clearly I was in such a rush to write such a great message about Alex and the great customer service that I received but I seem to have selected the wrong Stanton optical so I want to give credit where credit is due and I don’t even want anyone to take the credit where it’s not. I received this great customer service at the La Mesa location. I’m pretty sure they have great employees at the national city location but Alex does not work there. He works at the La Mesa location that is it. That is all.

Review №30

2023-08-11 21:57:55

John is so amazing at his job. Every visit has been positive and amazing. He is so helpful and wonderful. I suggested my grandmother to him and he explained everything to her. He deserves a recognition!

Review №31

2024-05-01 22:24:33

Actually, I got bad experience . Actually, I had a bad experience. The person I was talking to hung up on me and she didn’t gave me the info that I need it

Review №32

2024-03-03 00:59:59

Stopped in to see what was available. Great selection, very helpful staff. Top of my list for optometry.

Review №33

2024-01-06 19:51:19

Clarissa was amazing and the whole staff. I highly recommend to go see them for your eye care and optical needs

Review №34

2023-11-02 17:48:17

Jessica and Mosaiah are amazing.Jessica was very helpful In taking time to check my insurance and Mosaiah was incredibly patient and kind while training me on to use my contact lenses.Thank you for giving me my vision back 💕✨

Review №35

2023-04-20 20:27:59

Great job. It is the quickest and most professional work Ive seen/had done in a long time. Greg was a pleasure to work with finding the right pair of glasses for me. This may be my new spot to get glasses in the future.

Review №36

2022-11-26 18:53:10

Brought in my own frames and Daisy assisted. It was a very pleasant experience, she and her colleague helped me choose the best lenses for my order. Second time using these guys in the last year. I’ll be back!

Review №37

2023-07-05 20:39:45

Met Mike at the store. Needed to tighten some screws on my glasses frames and he was able to do it quick! Very helpful and told me some stuff about the design of my glasses.

Review №38

2024-03-01 03:50:49

Great customer service all the staff was very nice and helpful

Review №39

2022-09-06 22:36:33

Greg and his team were amazing from start to finish! They were patient and explained everything well. Definitely great personalities, furthermore, I thought the technology they were using was really cool and up to date. They were spot on with my Rx. Thanks Stanton Optical 🤗 Im excited to wear my new frames.

Review №40

2021-09-25 04:57:05

We had a very pleasant experience here. We scheduled an appointment online a couple days beforehand. The staff were swamped but they remained friendly at all times and got us checked in, tested, and checked out within an impressive time frame. They deserve a lot of credit for being so patient and efficient. We would definitely go back!

Review №41

2023-08-14 17:02:36

John was super great help today. He ensured I got my prescription just right for me and even allowed me to see how my vision prescribed would look when arrive.

Review №42

2022-12-23 20:22:11

Affordable glasses.And amazing customer service.I love the Hispanic lady ( can’t think of her name 🤭) that works there,She’s friendly, super sweet always handles my services with care every time I come in with my broken glasses. And it has happened often.

Review №43

2024-01-09 16:42:51

Amazing staff, the best frames in the area, excellent prices!Way to go!

Review №44

2021-09-13 23:05:06

I was in this location today and I had a 5star experience,The manager was completely understanding of my situation and made me feel comfortable and assured that we would find the solution to my problem . He also made sure I was selecting the right frame for my head shape and style. Would definitely suggest anyone and I very one to go see Greg (branch manager) And he’ll have you set up feeling good!👍🏼

Review №45

2021-05-23 06:23:38

I couldnt have asked for better service than I got from Shannon! He was helpful and made me feel comfortable. I also recommend the National City Stanton Optical store in general. They have a great Optometrist too. The prices are awesome especially if you are a senior. Now that Ive gotten my new glasses (which came back in 2 weeks exactly), I couldnt be happier with them! This store will get my business from now on! I highly recommend them to everyone!

Review №46

2022-10-27 00:47:14

Customer service. Savings. Management. 100/10. Thank you to greg that helped get me what I needed with the price I wanted and went above and beyond even though they were closing. Much appreciated. This is your sign to book that appointment

Review №47

2022-06-14 19:41:54

Greg and Luis were amazing. I walked in and was so worried because I couldn’t see and they helped me out instantly and I walked out not even an hour later with contacts. Such friendly people and great prices. Highly recommended!! Would come here again

Review №48

2024-01-06 22:48:20

Very friendly environment, and good prices, very nice manager 1

Review №49

2022-01-31 22:09:54

Greg was exceptional in his customer service. Extremely quick and thorough through the whole in store experience. Will definitely be coming here regularly and referring friends to this location. Ask for Greg!

Review №50

2023-07-22 18:25:42

Wonderful service Mike was amazing!!! I’ve been coming here for years, I highly recommend them. More for your money.

Review №51

2024-05-14 19:34:40

Great customer service from Jose and Jessic

Review №52

2022-09-06 18:52:49

The gentlemen at this Stanton optical are top tier. Their extensive knowledge and exceptional patience made buying two pairs of glasses seamless and painless. Thank you Mike and Greg we will be back for another pair!

Review №53

2022-06-25 22:27:24

Tony had helped me out today and provided the best customer service, the whole team was able to answer any questions i had and was able to get me an appointment quick and easy. Highly recommend if there is any military looking to switch out your frames.

Review №54

2023-07-24 22:15:34

Shannon was very helpful and cooperative and professional he explained the deals and everything very clear! stanton has such amazing deals!

Review №55

2021-08-09 19:20:55

My 94 year old Grandmothers reading glasses were stolenShe had seen numerous Stanton Optical commercials and asked me to make an appointment with themI went online to their website and made an appointment at the National City store.The online appointment process asked for her date of birth. I was set for 10am today.About 9am I missed a call from the Stanton Optical store asking me to call back for an update and supplied a telephone numberI called and spoke with customer service 3 times and they had no idea why they needed to speak with my grandmother or me.My grandmother uses a walker and walks short distances. We walked into the store and the employee courteously greeted us.I informed him my grandmother was present for her 10am appointment. He said he did not show her for an appointment today. I told him I booked the appointment online last night at the Highland Avenue, National City Store. He could not find the appointment.I told him my grandmother is 94 years old and needed reading glasses.He informed me she would have to see their in house Dr. Who is only at the office on certain dates & times. He offered to search for an appointment with the Dr. but it would probably not be until Friday at another store.I was upset but realized it was not the employees fault. I told him their company service was HORRIBLE! I spoke to him and shared why I was upset.1. I told him their customer service department called me and no idea why they called me. 3 separate calls and I was transferred to different departments with employees who did not have any rrsdons/solutions2. The online appointment process asked for my Grandmothers age and never mentioned seniors required an house Dr. appointment.3. We appeared for an appointment that was never set up at the store.The employee was a stand up guy and apologized for the company even though he was never part of the negative issues.NO TO STANTON OPTICAL!

Review №56

2018-06-18 02:49:35

Had an excellent experience here when we came to get my daughters glasses. Evelyn was great at assisting us with her eye exam and helping us pick out 2 pairs for a reasonable price. Even went back a to get her a 3rd pair after she broke a pair. Will definitely be coming back.

Review №57

2019-02-04 21:54:41

Jesse was so helpful and made us feel very welcomed from the minute we walked in the door. He made the experience painless and easy. Would definitely recommend anyone who needs glasses to go to this place. Very affordable and welcoming. Thanks again Jesse.

Review №58

2021-08-27 09:51:53

I was able to get an appointment the same day, even though I scheduled mine for the next day. My eye exam cost me 45 dollars, and I was done in 30 minutes. I could have went to my insurance provider and paid 30 dollars but I would have to wait 1 week. For me next day service was better.

Review №59

2022-08-27 18:20:06

Very friendly workers and helped us in saving money. Greg made the experience very happy. Would definitely return when I need more gleasses!

Review №60

2023-07-25 22:05:43

John was awesome very knowledgeable, friendly and very helpful. The store is very clean and a lot of choices. The other employees were very nice.

Review №61

2022-01-28 20:51:59

Dr. Houchin was so patient with a 7 year old and explained everything really well. Greg did an amazing job helping us check out to meet our financial needs. Thanks so much!

Review №62

2023-07-19 16:28:43

John was very helpful in helping me with my eye exam and getting new contacts and glasses! Will definitely be back :)

Review №63

2019-02-27 02:59:28

This was our first time using Stanton Optical. All if the staff was very friendly from the time we walked in the door. Jesse was sort currently and helpful! I loved that the was no catch. Everything was straight forward. Definitely would refer friends and family.

Review №64

2023-10-12 21:18:21

They got my prescription wrong and they do not have appointments till two weeks from now. Now I have to go somewhere else and spend even more money.

Review №65

2023-08-14 22:55:56

John was very helpful with finding frames for my daughter and making sure I got the best discount possible!

Review №66

2019-03-23 20:29:36

Came in on same day appointment with only an hour notice! Everyone was super helpful and very nice. They had a great selection of frames it was touch picking just one, so I didnt I got the deal for 2 pairs! I recommend it to anyone!

Review №67

2018-11-18 02:53:16

The only reason Im not giving this place 5 stars is because of the $69 dollar exam and 2 pairs of glasses. There are only about 15 frames in which you can pick for the price to be $69 and theyre all ugly. Other than that, Id like to give a shout-out to Edwin for the amazing customer service he provided. He was very friendly and he answered all of my moms (many) questions.

Review №68

2019-03-29 18:20:13

Jesse and Jacinta are the best, they are so helpful and nice. Once you walk into the store they great you and ask if you need any help. They guided me though the whole eye glass shopping experience. Jacinta has great interpersonal and communication skills, she help me upgrade my eye glasses to fit my life style.

Review №69

2022-09-17 03:54:50

Been wearing glasses my whole life im pretty much am expert. they want to upsell, are pushy. they try backing you into a corner to buy before you can exit with your results. just go to a clinic and then to the a diffrent place....by cvs at impereal beach. lots of deals 20-30% off and say i recommended you for for extra ernie card let them know you come from.this store

Review №70

2021-12-09 00:52:01

Lidia was great! Very helpful and offered me a lot of options when I was stuck on which frames to choose. Gave me her honest opinion on getting some great glasses for my brother on Christmas!

Review №71

2021-10-27 22:03:14

I truly recommend this optical station is one of the most highly recommended, fast efficient and Greg was wounderful and sweet this is my 2nd time I go, the 1st was for me and the 2nd was for my son. I was treated with kindness and he recommended good care for glasses and my glasses are perfect and my son was impressed I will call this my eye station for future eye exams and glasses. Thank you so much for the services.

Review №72

2021-06-13 16:37:23

First time buyer, my sister got her pair of eyes for $250. Which looked very nice on her. They were sunglasses with tint and blue UV light (I think that’s the name, not sure), and anti- reflective coating with unbreakable coating (I think).Originally I was supposed to go to eye care (in National City) for a new pair of glasses but they rejected me. It was very rude and unprofessional. Personally, I never did like the eye care (In National city) the people there were always rude and in a rush to get things done. The time for my glasses to get done would be like a whole month just for one pair. And they wouldn’t notify me until another week has passed (of them just sitting there) very unprofessional. Recommend not coming to the eye care in National city if you value your time.Unlike eye care, my time was valued, it took me about maybe 10 mins for my eye exam and about almost an hour to look for glasses. I had a good time. I wasn’t rushed or being bothered when looking for my glasses.Finally had my chance to get new glasses! I got two pairs, one simple yet nerdy type of glasses (blue color, for nights) and one sunglasses (which looked so cute for the daytime and even went for any outfit! Light brown color).Both were $350, originally they were supposed to be $450 but my sister couldn’t pay that much, so we were supposed to settle on just the simple glasses.Unexpectedly, the person helping us with my glasses was the boss, so he saved my sister $450 dollars and reduced the price to $350 instead of $450! I’m happy and excited about my glasses. Although they were not cheap I’m still happy and thankful for my sister for coming with me and buying them!I suggest if you want Kate spade glasses go to Chula Vista or La Mesa Staton Optical. Sadly they don’t have them at National City Staton Optical :(

Review №73

2023-07-26 22:48:06

Debby, John and Michael are awesome great customer service and make us feel at home with smile on their face

Review №74

2022-10-31 19:33:51

I received a text message from Stanton Optical saying that my glasses were ready to be picked up.. when I got to the store they informed me that my glasses were not ready. The guy told me that their system has been mistakenly sending text to customers about orders being ready in error, when the orders are not really ready.. waisted my time...

Review №75

2021-04-15 18:35:18

Partially a review of Stanton in general, partially a review of this location.Stanton is cheap, basic vision care. If you know what you want, great. If you dont, or you want to discuss options you are better off going somewhere you actually get to speak with an optometrist. Stanton utilizes remote refractionists via teleconferencing, and you will never meet nor see the optometrist that signs your prescription.Came in for contacts. Wanted to compare monthlies to dailies. This is not possible with Stanton. They are unable to show you comparitive pricing between different lenses or daily/monthly unless you elect to pay for an exam for each item you want to compare.Location specific: There is a wall missing/being replaced that is caution taped off. Floors and sinks are dirty, and Im pretty sure the eye chart in the contact fitting room is significantly closer than it should be. The orange chairs are extremely flimsy (like might break when I sit down) and uncomfortable.Staff at this location is awesome. Shannon really went above and beyond to help me get what I needed. Im sure he would do more if he could, but seems to be hamstrung by Stanton policies and procedures. Shannon absolute MVP of this location, and the only reason this review is 4 stars rather than 2 or 3.

Review №76

2023-07-18 22:46:54

Mike is always amazing! So efficient and very kind. He’s my favorite!

Review №77

2018-06-22 03:07:01

So happy with the service provided! I got a great deal for some awesome glasses I had to go back for another pair and contacts! Thank you Stephanie for helping me pick the perfect pair!

Review №78

2019-03-31 05:46:27

Karina should be the absolute go-to person when you visit. She is very respectful and patient it comes for looking for glasses. Post appointment I had a speedbump but the store manager Greg redeemed himself and demonstrated why he is the manager and solved my problem.

Review №79

2018-11-08 23:56:42

I really don’t get how they get bad customer service lol but for me I got handle with amazing customer service from this place because the workers are very nice and they would do their best to help you on what you want and what you need and also they will try their best to help you out when you are on a low budget. I cannot wait till I get my two pair of glasses next week!! ❤️💕❤️💕❤️.

Review №80

2021-08-04 18:56:26

Shout out to junior he’s the best ! He helped me book an appointment and made me feel comfortable since he first picked up the phone ! If your his boss and see this give my mans a raise

Review №81

2023-07-19 21:41:53

Mike and John have excellent customer service skills. I have been coming here for years and will keep coming back.

Review №82

2019-06-02 00:53:07

We Came here looking for some eyeglasses for my Daughter they have such a great selection of eyewear, My Daughter was able to find 2 pairs that she really liked and the Manager Jesse Perez was very helpful, attentive and kind and also Corina helped us as well She explained all the options We could select from and what was the best choice for My Daughter since she has a pretty high prescription. I really recommend this place if your looking for eyewear they have a great selection and great customer care!!! Thanks Jesse and Corina

Review №83

2021-01-16 20:22:25

First impression of this place was horrible. Walk into the back where the exam rooms are and its looks rundown and horribly put together.Doesn’t look professional at all. Then they tried to have me see a doctor over a video? Like how is this person supposed to exam my eyes over a video? I understand it’s a pandemic going on but every other doctors office I have been going to is a real person there to examine you. Why would I waste my time going into an office if I’m going to see a doctor over a video? Would have been nice to be told this was how my appointment was going to go. Honestly never going back to this location ever again. The Chula Vista office is surprisingly more professional looking.

Review №84

2020-07-01 21:43:57

I had an appointment with Stanton Optical last Friday. The guy who was helping me moved at the pace of a sloth. He was extremely unprofessional. While helping me he walked away from me and helped 3 other people. Needless to say I walked out.They deserve zero stars!

Review №85

2019-03-02 21:29:51

I went in for my first time, and i must say this was such a great and comfortable experience. Jesse and his staff were all very friendly and pleasant to talk! Thanks soo much for the service! I will definitely recommend this place!!!

Review №86

2022-03-19 23:16:36

Service was good. Greg Mouzon was very pleasant and very professional. Glasses was ready ahead of time. I highly recommend Stanton Optical.

Review №87

2023-07-26 22:48:14

John and Debi there both super awesome and great hard worker. Love them!

Review №88

2019-05-24 01:06:21

Jesse was amazing. he was very courteous and helpful in every way possible, very nice guy, I will definitely come back to this location. THANK YOU STANTON OPTCIAL!!!

Review №89

2021-11-15 20:35:49

Place was very nice and clean. Management and employees are very helpful along with a handful of frame choices. Also have flexible payment plans and overall was and awesome experience

Review №90

2023-07-21 20:51:41

I am in love with Michael he really made my contacts so good I can see now. I am so happy 👍🏼👍🏼👍🏼👍🏼👍🏼

Review №91

2018-07-18 02:07:08

If I could give this place zero stars I would. Came here at 11 a.m., told us they were busy and scheduled an appointment for 3:45 p.m.. We came back and did not get seen, asked multiple times why we had to wait so long and they kept telling us Oh youre next after this person. We waited until almost 7 p.m. when the optometrist informed us that he was now off so he could no longer perform the exam and sign the forms that we need to send to a DMV out of state for a license renewal. Very unprofessional, WORST service I have ever received at an optometry place. I do not recommend this place to anyone unless you have hours to waste.Side note: the sales woman who helped us with the glasses ordering portion of this whole ordeal was nice so that can be what the one star is for. She was also the one who gave us a full refund on everything since we arent wasting our time here ever again.

Review №92

2023-08-15 01:08:17

John was a rad dude. Cool guy, and cool place, love the telemed! Thank you!

Review №93

2021-12-01 18:54:16

I recommend this store to everyone. I received great service and the store manager was knowledgeable and professional. Im looking forward to receiving my glasses!

Review №94

2018-01-05 05:17:31

Great experience. Very accommodating with what my budget was and worked with it to compromise on something really reasonable. I loved the pair of glasses I choose too! So much selection to choose from, its amazing.

Review №95

2018-06-15 00:48:39

This place runs the classic bait and switch scheme. they advertise free eye exam and 2 pairs of glasses for $59.99. Sounds like a great deal doesnt it. The offer is enough to get you in the door and then you learn that the 2 pair of glasses offer only applies to 5 out of the UGLIEST frames they have in the store. Thats right, out of approx 200 frames the advertised offer only applies to 5 frames. Dont waste your time like I did.

Review №96

2024-03-30 02:57:06

Great service great prices

Review №97

2023-08-17 00:34:29

John and mike were super helpful! Made the process quick and easy!

Review №98

2017-09-21 03:35:30

This place is nothing but lies and games. I called and made an appointment to get eyeglasses and exam i ask two times if I can get them the same day I was told yes. I get there I was told by one person look at they glasses well I wait. I had someone else come over 5 minutes later come tell me to come take a seat and they will be right with me. They finish with someone else they take me in and start the exam after the exam I am told it coats me $45.00 for the exam but the $45.00 will be deducted from the price of the glasses. After I go speak to someone else and after I was picking out the frames did he tell me this location does not give you the glasses same day. I told him I was told two times when I called and made the appointment that I could get them same day. He tells me no 14 days. He then tells me here is your prescription and you can go some place else that does them same day. I told him if I would of been told in the first place I would of not went there to begin with but you already charged me $45.00 for the eye exam. You have a sale for two pairs and free eye exam for $65.00. He tells me yes but we cant get u the glasses today Chula Vista can make them same day I ask if I can pay there and go to Chula Vista to pick them up he said I dont know let me ask manager comes out and tells me no u cant i call corpret and as I am on the phone going off about it to them the manager tells me sir let me help u fix this today. Puts me on the phone with the regional manager. Who tells me let us help u fix this sir we will give you a discount that is what you want so lets see what we can do. I tell him no I want the eyeglasses the same day like I was told two times. Every time I tried to ask him to see if the other location in Chula Vista had the glasses frame I was wanting could I go there and pick it up the would cut me off and start telling me about a 14 day wait. I give the phone back because I am not going to keep getting cut off when I try to fix this by having them get a location to make them and I would go get them. But they did not want to hear it at all. To my knowledge any store that has the same names can have the other store take care of orders that they cant. But I see I was wrong or this store is only out for there self and not the company as a hole and taking care of customer. One of the people calls the cops because I am talking loud and trying to find out why did they lie and say I could get them that day and why since there was some kind of miss communication even though I asked two times if I could get them that day and was told yes two times. When I was told he called the cops I left and called there corpret and spoke to someone there telling them what is going on and trying to fix the problem so I could of got my glasses the same day as I was told. But at no time would anyone help me get the glasses or fix the problem.

Review №99

2019-03-17 22:11:58

This was the most professional, comfortable & helpful way to purchase prescription glasses! I made my appt Fri. afternoon & Im here Sunday! Excellent customer service!

Review №100

2023-08-02 18:33:09

John was a very helpful employee! Explained everything that was confusing. I will come back

Review №101

2018-02-10 03:22:57

Its been more than 14 days and still they dont have my glasses. Spoke with 3 different employees there and they all tood me they were going to either call me to let me know what happened or that I was going to receive a notification... Still no call. I was told that I was going to have the glasses the same day, big disappointment since I reqlly need glasses.

Review №102

2023-11-09 00:24:08

Great service, very patient & got a great deal.

Review №103

2022-03-26 19:06:50

The manager gave outstanding customer service. Made the experience painless!! And a pleasure!! Thank you !! For making my eye glass experience a pleasure!!Scott Karatsanos

Review №104

2023-08-14 23:38:22

John Pelton, brand manager was amazing. Professional and very friendly.

Review №105

2019-02-27 18:58:28

The staff at this optical center was great and the timing of the whole was fast. Jesse was great and also the rest of the staff! Must go if you lose your glasses all the time like I do!

Review №106

2019-03-28 00:28:36

Ask for Greg he was Awesome! he took great care of me my first time getting glasses was a good experience come check them out.

Review №107

2021-12-09 01:31:40

Very professional and kind staff. They were amazing and offered the best deals they could. I’m glad I chose to come here!

Review №108

2023-10-28 20:51:55

I love this place they always take care of me thank you sooo much

Review №109

2019-01-12 19:22:14

I just call and spoke to a guy there and he had very bad attitudes and dont know how to talk to customer.The place look wack. I do t want to give any Stars but I have to pick at least on to say that this place sucks. Its not recommended to come here at all. Save your money and go to a better place right down the street

Review №110

2019-10-29 20:34:40

At first i thought they are nice,they dont explain well i choose 2 pairs one for farsightedness and one for near,so then i picked up one then the reading glasses they said not yet done we will call you they said so i return oct 22..said we will call you..what if they ecplain to me only one pair of glass so thats a nice conversation maybe i didnt buy there eye glasses..hey,customer is always right..but you didnt explain well to me!i will never be back again to this company ill tell to others..why they didnt explain thats the only one .no reading glasses finish rigjt!supposed to be no star for this,so upset!

Review №111

2022-07-20 18:16:03

Thank you to Greg who problem solved my need and I got two Perfect glasses. He took a lot of time listening to me and getting me what I needed. Thank you thank you

Review №112

2019-03-18 19:47:54

First time coming here and I enjoy the experience. I was helped by Jesse and William, they were great in helping me pick my eye glasses.

Review №113

2018-09-06 16:46:42

Horrible do not go here. They did an eye exam. Sold us glasses 2pairs of glasses at that. Turns out my mom needed cataract surgery no pair of glasses would fix it. Shame on Stanton optical for taking advantage of senior citizens. When we reached out to Stanton to inform them of the mis diagnosis, they said sorry no refund. But come back after your cataract surgery and we will prescribe another set of glasses for you. What a joke. My fault for not walking out when I realized they do there consultation over webcam in a office lol shame on both of us I guess

Review №114

2023-07-19 23:38:22

Mike is the man he took care of my glasses adjusted them and it was awesome

Review №115

2019-03-12 23:41:04

Wonderful service and wonderful pricing. We were able to get the glasses we so desperately needed at a better price than anything Ive found, even through my insurance!

Review №116

2023-08-23 17:01:30

John was great and made the whole process super seamless!

Review №117

2019-02-27 04:25:17

Super sweet and helpful staff! Made everything super easy to understand and were very clear . I will be coming again! Thank you Jesse for helping us out !

Review №118

2018-12-13 02:23:59

Amazing people! Quick and exceptional service by Edwin and Greg! They made my life easier and I will be able to see now!!! Thank you! #foundmyeyesight

Review №119

2020-10-07 23:21:35

I almost walked out before my appointment, some employees did not wear their masks around customers, and nothing was wiped down between patients. I called ahead and asked about insurance acceptance and they said they would see if I was covered when I came in for my appointment. They told me they dont accept my insurance after my exam and when I was about to buy the glasses. This is something that should have been disclosed before the exam.

Review №120

2023-07-19 20:51:52

Thank you John your fast and great ☺️ y’all go see him

Review №121

2019-03-16 22:06:01

Were very friendly and professional, there video exam was new to me but, was still accurate. Also great deals on name brand frames.

Review №122

2019-03-16 22:29:17

Great experience, fast service. We walked in for a same day exam and the staff was very accommodating. Corina was especially helpful!!

Review №123

2020-12-30 00:50:32

Dont go to this place. The frame I bought ($200) from that optical place didnt last two months! They want me to buy another one!Please dont go there.

Review №124

2022-02-12 22:09:37

Greg is super helpful. Great customer service. I will definitely keep coming to this location.

Review №125

2018-06-22 03:19:49

Got the best deal ever I had to get 2 pairs of glasses! Thank you Stephanie for helping me through the entire process!

Review №126

2022-08-16 17:40:03

Everyone at this location has always been extremely kind, respectful, and helpful. I highly recommend

Review №127

2023-07-19 16:30:30

John was very helpful with getting my new glasses.

Review №128

2019-08-22 19:11:19

George was great, walked in with a set price range and he got me two very nice pairs for exactly that price.

Review №129

2019-08-21 20:18:43

Greg and Dimitri are the bomb you cant go wrong here Im bringing my family friends loved ones the kit and caboodle

Review №130

2022-02-18 19:27:05

Greg helped me today with the purchase and he was super nice and helpful.

Review №131

2018-05-05 17:35:58

Great store, HUGE selection of glasses and the glass came pretty fast, less than a week or so, and nice service!

Review №132

2023-07-25 20:46:10

I had a terrible experience at this place, worst customer service, the salesperson was rude and unhelpful.

Review №133

2019-03-26 22:03:26

Had a great experience with Jesse and Jacinta they were really helpful and gave me a great discount !!

Review №134

2018-11-02 02:22:15

Think you to sharon Rodriguez she was amazing she help my mom and she have really good customer service if you have any questions ask for her. 😊😉

Review №135

2019-12-17 21:22:43

Zero stars would be preferred. Worst experience ever. I wouldnt recommend Stanton Optical. Do yourself a favor and take your business else where.

Review №136

2023-07-25 19:31:29

Hey mike was a cool keep up the great work!!!!!

Review №137

2021-02-05 21:46:13

Great selection. Great service. Very helpful and considerate. I will recommend them to family and friends.

Review №138

2023-06-07 23:31:54

Noor sales manger really helps a lot and respectful person

Review №139

2018-01-04 06:25:21

Super disappointed very unprofessional the glasses already broke and it hasnt even been a month. On top of that the eye exam is done through video chat and bad reception never in our life have we ever had that couldnt understand what the opthamologist was even saying !!!!

Review №140

2019-07-09 16:50:04

Rude customer service I call to ask about my glasses and they hang up because they can’t understand me... I speak fluent English haha last time I’m ever going here

Review №141

2019-10-19 05:22:52

This place is great they really helped me save a lot of money, Sharon was super helpful and friendly and really made it a great experience!

Review №142

2017-10-22 17:56:27

Its a catch no free eye exam dey charge 45 and dey discount it off ur pair of glasses wich only the ones with blue tag apply plus they catch you with all this extra stuff you need

Review №143

2023-07-20 21:12:28

Miss Daisy was very welcoming and patient.

Review №144

2018-10-04 17:02:54

Big shout out to Sharon Rodriguez for all her help and hard work.You made the process a breeze.thankyou very much Michelle eric and Linda caliver

Review №145

2022-02-08 21:26:40

Great customer service! Greg was very helpful and knowledgeable. Thank you

Review №146

2023-08-09 19:58:50

John was the best fixed my glasses. Was the best

Review №147

2021-11-11 20:08:07

Ms. Lidia was very helpful and so sweet with my visit today I would highly recommend coming to this location.

Review №148

2023-10-15 17:45:51

Fantastic customer service 100% satisfaction!!

Review №149

2022-05-04 20:55:50

Top quality customer service, especially Micheal! 100% recommend.

Review №150

2019-03-19 23:04:05

Manager, Jesse, was very helpful. Got a good deal. Would recommend this location.

Review №151

2018-10-20 19:25:49

Went in just to look at a pair of glasses, such great service walked out buying three pairs . Thank you Greg and your great staff

Review №152

2019-03-01 02:05:22

Amazing fast service... i was help by a supervisor because the day befor somebody had gave me the wrong information and the supervisor got me right now i can see thank u again

Review №153

2020-02-20 19:05:54

Greg Mouzon was great with me and very helpful. I saved so much money.

Review №154

2019-03-26 20:06:22

Good customer service and affordable pair of glasses! Thank you so much Jesse!

Review №155

2022-02-09 19:57:33

Very helpful with military!! Great customer service from Gregory! Will be revisiting

Review №156

2021-12-07 00:48:18

Great customer service... Love this place. Thank you Greg,Michael and Staff. 😊❤

Review №157

2018-12-03 19:43:26

Long story short, the quality of their lens is the not the best. ill rather spend more at lenscrafter than here. very disappointed.

Review №158

2021-04-10 12:50:51

VERY CUSTOMER SERVICE AND PROFESSIONAL .SPECIALLY SUSAN.. GREG VERY ATTENTIVE.. IM 100% SATISFIED . THANK YOU STANTON OPTICAL

Review №159

2021-07-24 23:37:43

I’ve been to many optometrist in San Diego, and by far this has been the best experience.

Review №160

2018-06-22 03:17:14

Stephanie was extremely helpful I got my pair of glasses there and she was there from beginning to end!

Review №161

2017-08-26 00:34:43

Best place ever this is the best optical in the world and I love all the glasses options and the test and the best of all was the serves they are so nice

Review №162

2022-04-08 18:03:38

Great experience, staff A+, will return, Greg is exceptional.

Review №163

2023-07-19 21:09:14

Great customer service Michael is awesome

Review №164

2021-08-31 21:50:11

No good. Made me go over just to tell me they dont accept medical yet when i called they said they do . Its a tactic to get people to go

Review №165

2020-09-05 03:33:05

First visit to this site, the associate was quite rude and the assistance was poor. Wont go there again.

Review №166

2022-06-11 21:05:46

Thanks to Daisy and the other man who access me today ✌️Can’t wait to pick up my eyeglass

Review №167

2019-03-25 23:33:24

Well worth it. They are so nice and thoughtful. Can get a little crowded though.

Review №168

2019-03-25 21:21:37

Very good quality attention, Jesse and Carina especialist in all inquires fit in your budget.

Review №169

2019-03-16 21:56:43

Service is great and frames at good prices just ask for Corina.

Review №170

2023-07-19 20:52:39

Mike is the Man! I can seeeeee again!

Review №171

2023-07-26 03:38:17

What can I say it was a fun experience

Review №172

2020-02-21 22:45:44

The best customer service i have ever had. George is the best!!

Review №173

2022-08-10 23:18:33

Excellent experience, great staff and customer service

Review №174

2023-07-18 23:58:35

Daisy thanks for your help it was a pleasure thanks norma

Review №175

2019-12-11 16:11:04

The manufacturing of glasses are too slow, took 3 weeks for first time, sent back for mistakes, waiting another 3 week already, I started IN October!

Review №176

2022-08-26 19:23:02

I loved it and they were quick❤️

Review №177

2018-04-21 19:45:50

Dont buy anything here ! They use a tv for your eye exam not a real doctor, they dont stand by their money back guarantee,JUST a bunch of liars and crooks

Review №178

2019-04-22 20:44:19

The whole staff was great, especially Jesse the manager

Review №179

2019-03-24 22:22:21

This placed helped my girlfriend see how great i was for her. 5 stars.

Review №180

2023-07-26 02:22:47

Thank you so much for the glasses

Review №181

2023-10-21 22:42:15

I highly recommend this place 😊

Review №182

2023-07-20 00:36:24

Shannon great service!

Review №183

2019-03-19 01:41:48

Great contact lense exam with the assistance of Greg and Sky!

Review №184

2019-03-18 00:14:10

This place was really great I’m glad I came here!!!!!

Review №185

2018-08-08 22:16:52

Horrible service watched as one of the employees berated a customer in front of everyone waiting wont come back ever

Review №186

2019-03-24 22:22:17

Easy and Fast service. Great staff😊

Review №187

2020-06-05 19:37:52

I will never come back to this branch ever again.

Review №188

2021-09-29 12:01:57

Very professional and courteous service 👍.

Review №189

2021-01-16 17:21:52

Dimitri was above and beyond. Quick and Concise Process

Review №190

2023-10-03 01:22:57

The best place for glasses

Review №191

2019-06-03 01:43:56

Nice Company

Review №192

2022-04-10 00:12:30

Greg is awesome!