SR Technologies in Santa Rosa

Review №1

2024-03-11 14:56:48

SR Technologies is AMAZING! We had a very old laptop that would not turn on anymore and we had tons of memories left on there that we were afraid were gone forever. Lucky for us we found SR Technologies and they were so great! They were able to pull everything off the hard drive and put it on a flash drive for us! Whoo hoo! They saved the day! Now we are able to cherish all the memories from when our first child was born! (Long before the smart phone 🤣) Every member of the staff was very caring and respectful, and also great at communicating with me every step of the way! I will definitely be using them again!

Review №2

2024-04-04 19:30:15

Most IT companies that I have interacted with in the Past half portrayed a somewhat like robotic nature, imp personality when working with issues on my devices. Kaela is more of a down to earth organic nature in a very complex field of service. She pretty much speaks your language and it made me feel a lot more comfortable speaking of the subject in computer technologies. I have a small business and I’m super thankful that I have found this company to help me through the glitches. I would give them 10 stars if I could. Thank you, Michaela.

Review №3

2024-02-20 21:48:57

They rescued by system when a RAID array went bad. What would have been a disastrous week without my computer by sending it back to the manufacturer was instead just a couple of days. A real life saver for someone in my industry. Highly recommended!

Review №4

2024-04-15 21:38:49

Always there when I need them. Fair prices and quality service! Look no further!

Review №5

2017-02-17 20:29:55

Chris and his team at SR Technologies have been amazing! They helped up set up a server, purchase new computers, buy the right software and refurbish old computers. Most importantly they were patient with all of our questions. I highly recommend this company.

Review №6

2018-10-04 19:18:22

SR Tech is great - Chris is responsive and explains how to avoid problems before they start. Gives honest feedback about solutions to issues, whether we need an upgrade, what the price points and pros/cons are at each level. Very much recommend!

Review №7

2020-02-29 19:45:29

Fantastic experience! Great communication before, during, and after the jobs were finished. Just the right mix of being human, and professional. Honest, stellar results. Deserves 10 stars!! **********! Carlos and Justin fixed the mess I made trying to install all new high end gaming components and the result exceeded my expectations. Daniel

Review №8

2019-03-22 03:03:21

I want everyone to know how great these folks are at SR Technologies! I had an occasion to ask for their help with a problem of linking a old 8mm vhs camera with my computer. In particular, Erick Ramirez was particularly helpful and solved the problem. I found the staff to be extremely helpful and very knowledgeable. Its very refreshing to know you folks are available to help - especially us folks who are technically challenged!

Review №9

2020-03-17 17:43:11

As a first-time customer, I brought my laptop into SR Technologies after trying every solution possible for my black screen of death. I got a call from them the next day and they told me my computer was still under warranty (I thought it had lapsed) and I could send it to the manufacturer or theyd do it for me, free of charge. I opted for the latter and received an update after they sent it, explaining when Id likely get it back. Right on schedule, they called me and when I came in, they pointed out what had been repaired and charged me only half of their minimum service fee. I really appreciated their checking my warranty, updating me, and giving me a discount and found the whole staff very friendly. Ill be back if I have a problem.

Review №10

2020-02-03 01:15:55

Absolutely great help from Chris Moores SR Technologies. Really grateful for the conscientious care that Carlos Gonzalez of the SR team gave us. We have a complex set up for computer use and he solved plenty problems with great explanations, too. --Good luck in arriving and thriving in Santa Rosa!!