Solatube Home in Santa Fe Springs

Review №1

2019-05-01 18:20:16

Christian & Dwayne are truly experts in their field. I started off w/one, and ended up w/four solar lights. OMG... these guys are incredibly committed to perfection. Neither of them left a speck of dust behind! You cannot believe how my two showers, my dining room and living room light up. Truly an amazing product. Solatube Home is simply awesome!

Review №2

2020-05-27 04:10:09

Excellent experience from initial phone call to installation! This is how a good business runs, everything went smoothly, field technician Trevor was outstanding the time he was here. I was notified before arrival, order was correct and installation top notch. I highly recommend Solatube Home without hesitation and plan on having them back for another project. You wont be disappointed.

Review №3

2020-07-28 23:13:18

Trevor and his partner arrived promptly and were done in two hours. I had two solar attic vents installed and they are marvelous! I also had a solatube light installed over my very dark hallway. I should have done that 30 years ago! Excellent company with excellent service people.

Review №4

2019-03-30 17:19:48

My recent Solatube installation was an exceptional transaction. I would do it again tomorrow... or suggest this firm to friends without hesitation.My need was simple... a single 14-inch square. Though it required installation on a very high (16 feet?) vaulted ceiling.The key reason for my satisfaction is Dwayne, an excellent installer who has deep knowledge of the product/process, an eye for design and superior communication skills. Plus, Dwayne was pleasant, tidy and diligent. He is a daylight rock star.I’m so happy with the results... and the price was also attractive.

Review №5

2019-06-28 21:21:23

Solar Tube Home have a perfect customer service system, they installed 2 New Solar Tubes at our house, on 6/26 & 6/27/2019.Mr Neil Saxon & Mr.Tevor Bible really did their Great Job from detailed design to perfect installation.Yes, we are very enjoying their products and Excellent services.Thanks all of themDavid Lee

Review №6

2020-05-15 02:08:38

Ive had an excellent experience with this company from start to finish. I want to thank Horacio for his amazing response time. I called in on Monday afternoon and my solar tubes were installed the next day. I would also like to thank the installer Joe for his professionalism and quality of work. I would definitely recommend Solar Tube Home

Review №7

2018-12-23 03:10:10

Trevor Bible was very courteous and professional. He explained everything thoroughly and addressed our needs and concerns in terms of where we wanted the Solatube placed for maximum lighting. He also located the dome on the roof in our desired location so it is not visible from the street. Great job Solatube. Happy Holidays.

Review №8

2019-05-02 19:29:56

I normally don’t go out of my way to write a review, even when the experience is positive. However, every single employee/professional at Solutube was stellar in every sense of the word. Honestly, I am not exaggerating!From my initial call to the company to the installation and quality assurance team, every single individual was very professional and knowledgeable. Listen folks, these guys are not your topical contractors; they are individuals that take great pride in their quality of work (like the good old days). You can tell they are building a solid company/product with a long vision. Quite honestly, I don’t know how this company managed to hire so many outstanding people - it’s just simply an anomaly.In short, before you make a decision between Solutube and other competitors, do yourself a favor and at least call them so you can experience what true customer service looks like.All the best,John

Review №9

2020-10-24 16:59:56

Solatube Home offers a full turn key and warranted system for whole house fans and attic fans. They also sell and install solar lighting and sky light replacements, which we did not purchase. All of their products are made here in the USA and professionally installed and looks great! Highly recommend this company and their products.

Review №10

2019-07-31 23:12:39

I am very disappointed with the post sale service. You installed the garage ventilation on Friday. The next day I texted and called and spoke with the receptionist to let you know that you have left the fiberglass insulation exposed and it was causing me to itch in my arms and legs. No one returned the call. I called back on Monday and spoke with Dominic and asked the installer to come back to cover the fiberglass insulation - he said he would speak with the installer Trevor. Dominic did not call back and I called - he said Trevor said nothing can be done. I disagreed and sent him pictures via email and explained the exposed fiberglass insulation was causing me to itch all over and I was fearful of respiratory harms.. I received an email stating appointment is set for 3 pm next day. The next day I waited until 3 pm - no one showed up and I called Dominic who said that Trevor had a job and could not make the appointment and asked if he could reschedule for the following Saturday. By this time, I was upset and told him he did not appreciate the discomfort the itchiness was causing and my concern for the potential respiratory health hazard. Dominic suggested I call and speak directly with the installer Trevor. At this point, based on what went on, I decided that Solatube Home is not a responsible company and does not care about the satisfaction of their customers and that it would be useless for me to deal any further with them. So I called a handyman instead. The handyman came this morning and fixed the problem without any issue. All I can say is Shame on Solatube Home.