Skylight Technologies in West Hollywood
Phone: +1 310-957-5541
Site: https://getskylight.com/
Edit info
Site: https://getskylight.com/
Opening hours
- Monday:9 AM–5 PM
- Tuesday:9 AM–5 PM
- Wednesday:9 AM–5 PM
- Thursday:9 AM–5 PM
- Friday:9 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 3.2
31 Reviews for Skylight Technologies 2024:
Review №1
2023-10-16 17:55:30My husband and I had a very pleasant and professional experience with Noam. He found additional apartments for us to tour that I would not have found otherwise, including the one we ended up moving into. During the process he supported us every step of the way: offered advice, coordinated next steps and key handoff, and answered any questions we had promptly and professionally. He put us at ease. We would highly recommend! Thank you!
Review №2
2023-07-12 18:53:59EDIT: Wish I could give zero stars. After weeks of no response, I was finally able to see the unit. The pictures looks NOTHING like it in person. If it wasnt so dishonest it might be funny. To give you an idea, the pictures theyve posted show wood/laminate floors, sleek and totally renovated/brand new bathrooms... In reality theres dirty brown carpet throughout and old, yellowing bathrooms.Tried getting in touch with an agent for three weeks about a unit they advertised. Calls and e-mails go unanswered.
Review №3
2023-05-24 22:08:37I found one of their listings online and looked forward to get more details of it. I left several voicemail message, submitted multiple tour request on Zillow and their own websites. NO ONE has got back to me.Not sure how they are running the business, but this is definitely not the right way to treat your clients. If you are not opened toward the public, take your listing down, it will save time for both parties. Please do not just leave your customer waiting in your voicemail.
Review №4
2022-07-16 00:14:21UPDATE: the skylight team actually saved me!! The day I wrote this review they reached out and I was able to tour an apartment and within 48 hours I signed my lease :) they are super nice, super helpful and very attentive. I had just gotten out of a long term relationship and I needed a new place ASAP and they were able to help me out. I’m so appreciative! They did mention that they got a new phone system, so no one else should have any issue getting in touch anymore. Thank you skylight team!!! I love my new place
Review №5
2023-06-05 22:04:17I was truly blown away by the true professionalism, consistently courtesy and overall flawless treatment that I received from Austin. From the first meeting, walk thru of the unit, to how hard he worked to get me approved in the unit I wanted, Austin made the process literally the best ever ….I highly recommend Gilles House and ask for Austin!
Review №6
2022-08-22 17:37:26Similar to everyone else, I tried easily 7-10x to reach someone for a tour of an apartment I was interested in. I was out of town when I saw the ad so I even submitted an application for the apartment before viewing. Never heard anything back until I commented on their Instagram. They called me and said an agent would get in touch with me soon. Its been over 24hrs and still nothing. Apartments in LA move fast so I dont understand the lack of interest in actually renting these places. At this point Im giving up and continuing my search with people who are more responsiveUpdate: they eventually got in contact with me and scheduled a tour. 30 mins before it I texted to confirm and they responded oh the apartment has been rented. So no one was going to let me know before I showed up. AND I had submitted an application weeks prior to no response but now someone else is renting it? TAKE YOUR BUSINESS ELSEWHERE! Skylight Homes is a terrible company to deal with
Review №7
2022-07-16 21:19:38I had an amazing experience with Austin. Super communicative, very hard working and really worked to understand me and what I was looking for in a home. Also all of their properties are very high quality. Highly recommend Skylight to anyone seeking a modern building in LA.
Review №8
2023-01-03 03:13:10I applied for a unit with skylight on December 11th after viewing it twice and was told the application was submitted and waiting for approval. I followed up for 3 days and was told they were “working on my application.” On the 14th, after paying the $100 in application fees, I was told that the unit was never actually available. I asked for a refund of my fees and was told they could only refund via Venmo or PayPal. After following up 4 times throughout the month and being ignored, it’s now January 2023 and I have yet to receive a refund for the fees. Very dishonest company, wouldn’t recommend doing business with them at all.
Review №9
2022-06-26 18:35:34Update: Changing this review to 5 stars. Jason from Skylight reached out to me personally via phone and email after seeing my initial review to rectify the situation and explained the cause of the issue with the new phone service they were testing out. Since our conversation, he has gone above and beyond to assist with my search.Original Review: As another reviewer has mentioned, I have tried to schedule a tour of multiple properties with this company via text, but I keep receiving the same automated message repeatedly and after 3 days have still not been able to speak to a real person or get something scheduled. Extremely frustrating and unprofessional.
Review №10
2022-06-23 09:16:30Same experience as people below. I have sent at least 20 messages (no exaggeration) between text and email about one property I’m interested in. They ask for more details, I give it to them and then a few hours later I receive automated responses. Over and over again. I have still not been put in contact with an agent for a property I’ve been interested in for over a week.No luck on their phones either. Frustrating and a waste of time!