Silveira Chevrolet in Sonoma

Review №1

2024-04-04 05:25:35

Great experience all around. Cannot say enough good things about the team here. My salesperson, Steve, was very easy to work with and did not try to pressure me into a decision. Will definitely come here again for any future car purchase.

Review №2

2024-06-02 00:56:45

Preston & MJ were extremely helpful in making my purchase of my beautiful corvette. Thank you

Review №3

2024-06-18 20:34:20

I thought my appointment was at 2:30. Showed up, great people. Work was done promptly! Got home and realized my appt was actually at 1:00. They didn’t say a word and were still as nice as can be!

Review №4

2024-03-21 12:23:30

Alexis, my sales person was AWESOME! She was polite, and responsive to my questions. There was ZERO pushy tactics, she and the finance manager Mike were transparent and helpful. I paid exactly what they said MSRP plus applicable fees. I bought the truck over the phone, and it was a pleasant experience.

Review №5

2024-04-07 05:17:45

We heard great things about this place and how much they respect first responder families so we decided to check them out. We bought a truck from them, waited 2 and a half weeks to get the truck as they said the smog codes needed to be cleared after replacing the battery: no problem, this is normal with diesel. We picked up the truck, and the next day noticed it was at 20% DEF fluid, and the oil was at 70%. Annoying but they had had to drive the truck to get the smog codes to clear so we disregarded it. Two days later we notice there was a chunk out of the back right tire. We bought the truck on a Friday, and noticed this on a Sunday, so we couldn’t take it back to the dealership. We took it to 2 local tire places to see if they needed to be replaced and was told by both tire places that that chunk was grounds for replacement and all the tires were at 5/30 seconds, meaning all the tires were ready for replacement. We got quotes from both tire places and brought them back to the dealership on Monday. We were promised they “would make it right”. After waiting for a few hours while they looked things over, they offered to pay for half the price of new tires. Seemed unfair as we spent almost $70K on this truck, but i was willing to meet them halfway. That was until the price they quoted was retail price, versus the wholesale price, almost the exact same price as the 2 quotes i got from local tire shops. I brought this to the attention of the GM and he said it was the best they could do. I got a check for 50% of the quote they gave me and took my business elsewhere. Al and Bruce, the salesmen whom we met with were very nice, and Kelli, in finance, was extremely patient and knowledgeable. But we spent a lot of money on a truck that immediately needed $2K worth of work. It seems like an inspection wasn’t done prior to sale so hoping we don’t find more work that needs to be done. We were not diligent due to the reputation of this dealership and have learned our lesson. Hoping we can help someone from our mistakes.

Review №6

2024-06-04 21:08:32

Jason Martin was able to do his magic once again. We just purchased 5 more trucks. He made the sale simple and fast! Great dealership!!!!

Review №7

2024-03-19 22:49:19

Seasoned, knowledgeable, no nonsense professional sales team. Upfront and candid.Excellent communication and follow through from beginning to end. After dealing with two other dealerships, in attempt to locate the truck desired, they came through just as my sales person stated. Truly refreshing experience to be able to deal with true pros.Thank you Silveria.HalNapa

Review №8

2024-05-29 20:09:44

Gallagher was very friendly, attentive, and their staff was knowledgeable and made the buying process smooth and stress free. They gave me a great deal on my Dodge charger!

Review №9

2024-04-02 01:10:12

Preston from Silveira was outstanding. He ordered our new car through Chevrolet and it was on the lot in a matter of a couple of months. Very easy to work with and knowledgable. I would highly recommend Silveira if you are looking at buying a Chevy.

Review №10

2024-02-01 19:41:51

Not great. I have had nothing but problems since I bought the EV. It took almost a year to get a recall corrected. The salesperson didnt do a good job- gave me a key that didnt work initially, didnt know anything about the tax credit. Overall, not good. I just picked up the car on Monday and now having other problems that werent there before I took it in- tire issue that did not exist prior to taking it in. Not feeling like follow up to ensure that the customer is satisfied is a priority for them. The recall part sat for months at the dealership. I would never have been contacted, had I not emailed myself to inquire why it was taking so long to get the part.