Sierra Subaru Service image Sierra Subaru Service image Sierra Subaru Service image Sierra Subaru Service image Sierra Subaru Service image Sierra Subaru Service image Sierra Subaru Service image

Categories

  • Car repair and maintenance service

Phone: +1 626-879-2903
Site: https://sierrasubaru.com/ser...
Opening hours
  • Monday:7 AM–6 PM
  • Tuesday:7 AM–6 PM
  • Wednesday:7 AM–6 PM
  • Thursday:7 AM–6 PM
  • Friday:7 AM–6 PM
  • Saturday:7 AM–4:30 PM
  • Sunday:Closed
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Total reviews rating 5

122 Reviews for Sierra Subaru Service 2024:

Review №1

2024-05-21 09:22:28

This is my very first experience going to Sierra Subaru to have my Subaru Forrester serviced. I booked the first appointment of the day and was assigned to Rafael Ibarra. Rafael was in charge and saw to it that my car was taken care of promptly. He updated me on the status of the service while I waited in the lounge. Rafael was professional and respectful. He even moved things along so my car could get a free wash at the end of the service so I did not have to wait too long. I have had plenty of new cars but this is the first time I was treated like a valued customer. When I return for my second service, I hope I can ask for Rafaels service again. Good job, Rafael!!! Keep it up!!!! Thank you.

Review №2

2024-01-31 17:25:07

I cannot remember the exact names of the individuals who helped us. We have been to this dealership two times and have had an excellent experience! This past visit was on 1/19 and I went in with my toddler due to my car battery dying. The gentleman who assisted us with such a gem, he was very understanding and worked quickly and efficiently to get me and the little one out of there. In addition, he appeared to understand the issue well enough for us to not have to leave my car overnight. He was very courteous and efficient. I am glad I have this close by Subaru that I can bring my car to as I was originally going to one further away. These guys def deserve more good reviews.

Review №3

2024-01-23 09:41:11

I used to go to Glendale Subaru to get my car serviced, but staff there havent been that great so I switched to Monrovia location. Upon arrival and checking in, Rafael had been very welcoming and friendly. He answered all of my questions and concerns even though he had more people to see. I felt like I was cared for well and he took his time to address any concerns I had! I highly recommend Rafael for being an educator and a great spokesperson for providing exceptional customer service!

Review №4

2024-03-18 16:56:49

Service rep Veronica Rios was super efficient managing a visit for routine 18k mile maintenance while I waited on-site. Well worth spending time to type a review to say so. Couldnt be a more pleasant experience.

Review №5

2024-05-16 20:19:40

I recently had my car serviced, and was very pleased with the work as well as the courtesy of the staff. Rafael Ibarra went the extra mile to make sure everything went smoothly. I always know my Crosstrek is in good hands. Ill definitely be back.

Review №6

2024-02-25 03:29:50

Always a friendly staff and do the best they can to make sure things are done right. Rafael Ibarra is usually the person that helps me out and he recently help me fix/replace a faulty radio I had on my Forrester. He got me a loaner since the shipment can take several weeks. I got my car back last week and everything seems great so far. I know if anything comes up, both Rafael and Sierra Subaru will make sure it is right.

Review №7

2024-05-23 18:08:14

One of the service persons, Rafael Ibarra, at Sierra Subaru of Monrovia in the service department has been friendly and wonderful in greeting me when I arrive for our appointment. I have met Rafael in dealing my current 2024 Outback Touring XT and my last 2021 Outback Touring XT. He has taken his time to explain to me what was done and what might need future work. Please see him or his co-workers for a pleasant experience.

Review №8

2024-02-08 17:08:02

My service advisor was Rafael Ibarra and he was great. Friendly fast and honest he got my Subaru in and out quickly and kept me informed. Great job and thank you Rafael!

Review №9

2024-02-05 02:49:16

I was served by Rafael Ybarra. As always, I am treated with courtesy and am never pressured to repair something that doesnt need immediate repairing. I have no complaints about the service and no complaints about my car, a 2021 Subaru Forester, which I bought from the Sierra Subaru dealership. Im a happy customer.

Review №10

2024-04-04 15:52:34

Jaime is great at helping me take care of all of my cars service needs. He is always friendly and always goes the extra mile for his customers. Would definitely recommend!