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Service Champions Plumbing, Heating & AC in Brea

4.9 (199) 3150 E Birch St, Brea, CA 92821, United States

Service Champions Plumbing, Heating & AC image

Categories

HVAC contractor
Air conditioning contractor
Furnace repair service
Heating contractor
Plumber

Location on the map

Brea, Orange County, California, US

Phone: +1 714-462-5200
Site: https://servicechampions.com/

Opening hours

Monday:8 AM–7 PM
Tuesday:8 AM–7 PM
Wednesday:8 AM–7 PM
Thursday:8 AM–7 PM
Friday:8 AM–7 PM
Saturday:8 AM–5 PM
Sunday:Closed

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Total reviews rating 4.9

199 Reviews for Service Champions Plumbing, Heating & AC 2024:

Review №1

2024-06-27 19:49:33

Marco was my plumber today. He showed up within my two hour window and was very professional when he got here. Not only was he friendly, but he took the time to answer all of my questions and his findings clearly throughout the visit. Marco paid very close attention to not making a mess and also maintaining a clean work area Marco was very clear of about upfront pricing on all aspects of the service . This was the first time I used service pros but in comparison to my previous experience from other plumbers, it’s clear they take customer service seriously. I highly recommend them and will continue using them going forward . Thank you, Marco!

Review №2

2024-06-19 02:36:55

Peter was amazing in addressing all of my familys concerns. Uniform was nice and clean presentable. He made such an impression that I was able to remember his name a day later without having to look at my invoice. Would recommend Service Champions to family and friends.

Review №3

2024-05-01 21:11:40

Joshua was my technician today, doing the tune up for both my AC and Heater. He was very personable and easy to work with. He kept me informed of what he was doing and why. He did an excellent job of cleaning my AC unit as it was 34 years old and very dirty inside. The heater was also cleaned and checked out, no issues with either units. I would highly recommend Service Champions as they do quality work. Take advantage of the AC and Heater tune up sale price when it’s offered as I did. You can’t go wrong.

Review №4

2024-05-26 02:23:42

Service Champions always provides the best customer service and experience. Their technicians are well trained, friendly, and go the extra mile. Weve always had great experiences with each department, plumbing and air/heating. Carlos came out today for our AC tune and he was awesome. 😊

Review №5

2024-06-20 01:37:53

I have always had a positive, safe experience with every person I’ve delt w at Service Champions. I’ve worked w them for about 16 yrs. I say “worked with” because it felt like we were partners in solving my problems and taking care of my heating, AC, maintenance and plumbing. Great people!

Review №6

2024-06-19 02:11:48

Workmanship, scheduling, and timeliness were all excellent, which is why Im giving the 5 stars. However the pricing is a bit outrageous. They were replacing a $16 part and it took 30 minutes to perform and they tried to charge me $560. I had to push back and they brought it down to $400. I was thankful for them to bring it down, and I also sympathize in that inflation is causing costs of everything to go up so high, but hey at $400 they made enough.

Review №7

2024-02-08 18:34:16

I had a regularly scheduled heater maintenance. The tech was very friendly and courteous, and made it clear he would do it quickly but thoroughly. It was an early morning appointment and he asked before hand if there was anyone in any of the bedrooms,and if so, to please advise them before he entered any room. When finished he gave a quick but detailed description of what hed done and found. He mentioned a couple of options that could enhance our system but there was no pressure to sign up for extra services. All in all Ive been very happy with Service Champions.

Review №8

2024-06-09 02:30:24

Noe our service technician came a little bit earlier which we were happy about. He was friendly, knowledgeable, patient with us and very respectful. His explanation of the problems and upfront solutions were very much appreciated. I will highly recommend this company to family and friends.

Review №9

2024-06-20 23:41:10

You have probably seen plenty of Service Champions trucks in your neighborhood. Thats because they are a company that really values its customers and treats them with respect. Very professional employees, like Sam Feurer, who has spent the extra time and effort to diagnose an unusual problem I had. He came back a second time to check my ducting, taking extensive photos in my attic. When he was still puzzled by the source of my problem, he investigated the internet and was able to determine I did not need a roof vent inspection, as I had previously scheduled, but that my issue originated with my water heater. A much easier fix was found and I saved a lot on what would have been a fruitless roof inspection. Sam is professional, well-trained, and has a keen analytical mind. I have been a client for over 10 years, and my air conditioning and furnace are also in the good hands of Service Champions.

Review №10

2024-05-29 17:54:41

Andrew the service technician does an excellent job very detailed and very kind. He communicates throughout the visit - takes detailed pictures and does an excellent write up of what he did. The time, care and personal touch makes a huge difference and great job taking care of our HVAC. Thank you

Review №11

2024-02-13 07:19:02

Bryon came to do our heating unit service. He was excellent. Called & let me know he could come earlier. I was at market, but he arrived just as I got home. Perfect timing! He reviewed equipment, and changed filter. VERY polite and professional. He was the best tech so far! Service champions is the best company out there.

Review №12

2024-06-27 20:16:00

Brandon, the Channel Manager for our Pasadena area, did a fabulous job of evaluating our air conditioning needs and gave us a comprehensive explanation of options for replacing our dead system. I really appreciated his attentiveness, knowledge and responsiveness in all communication.

Review №13

2024-02-28 01:38:40

My Service Technician Ray was very thorough and informative! He explained everything he was going to do and what he did to service my furnace. He even informed me about the attic insulation. I never go up into my attic so it was nice to see the pictures and what I might need to do regarding my insulation in the future. Overall, I had a great experience with Ray and I feel confident with all of the service and maintenance he performed. Very nice gentleman and a hard worker! Thank you for doing a great job Ray!

Review №14

2024-04-20 01:15:44

I am very happy with my AC service today. Brandon Wilson was my technician, and he was thorough, took the time to explain things, and alerted me to issues that needed to be addressed. Overall, I would recommend Service Champions to anyone who wants honesty and integrity in the company servicing their heating and air-conditioning units. I am happy Leland was persistent in sending his flyers.

Review №15

2024-06-25 18:05:41

Service champions was excellent as usual, Eric Gamboa I believe is one of their top men. He has been in this house before and was extremely helpful, and now I am a member of service champions, sincerely, John Walczak. Thank you so much.

Review №16

2024-06-05 00:55:35

Arrived early!. Called ahead as promised. Clean and articulate tech. Had on shoe protectors and put down a mat outside the front door. Clearly explained what services would be performed. Did everything in a timely fashion.Highly recommend Ozzie as a technician.

Review №17

2024-06-17 17:10:42

We want to thank Dominic G for his amazing service at our residence. He was very knowledgeable about everything, and made sure we felt comfortable. He solved our issue. Dominic is a great employee. Thanks so much.

Review №18

2024-04-19 02:00:32

The Technician arrived on time. He was professional and friendly. I was very satisfied with the work he provided. He did a great job with the maintenance of our heating and air conditioning system. Andrew explained everything well. He showed me things that was of concern that needed to be addressed.The work was completed to our satisfaction.

Review №19

2024-05-28 19:03:53

Dont believe Service Champions ad line ... and Good deeds for free. It is only hype.I had their technician (Miguel) come out since I had experienced a blocked drain in my shower that I had tried to clear myself. Miguel ran water in the shower and was not able to duplicate my blockage problem. (I assume my efforts must have been more successful than I had realized.)Of course I paid Miguel the agreed upon $88 for coming out (and running water down the drain). I asked him if he would look at another very small problem I had that he might have a tool to fix and he said No. He wouldnt even look at it (which was also in the same shower) and I would have paid extra if he had indicated that would be required.Shame on me for believing that there was anything but advertising hype in Leland Smiths claim that his company would provide Good deeds for free. Remember that technician Miguel wouldnt even look at the issue I was inquiring about - nor did he ask me any more about it. Just a flat No. (BTW I think the shower head needed to be tightened since it had been dripping. I guess I will see if I have a proper wrench to do that job myself and not be so naive as to believe what Service Champions says in their radio ads.

Review №20

2023-11-04 00:52:39

I recently hired Service Champions Plumbing Heating and AC to replace some old pipes in my home, but unfortunately, the experience was far from satisfactory. From the onset, I was assured that the old pipes, identifiable by yellow writing, would be replaced with new ones. However, upon inspecting the work done, I was disheartened to find several issues.1. **Pipes with Yellow Writing:** Contrary to their assurances, there were still pipes with yellow writing, indicating that old pipes had not been fully replaced.2. **Improper Bracketing:** The brackets installed were not up to the mark. Some didnt hold up the pipes, while others were spaced more than three feet apart, contrary to what was described to me initially.3. **Rusty Nails:** Some brackets were held up by rusty nails, which raises concerns about the longevity and stability of the installation.4. **Leftover Debris:** The team left gunk and debris in the crawl space, demonstrating a lack of professionalism and cleanliness in their work.5. **Old Pipes Left Behind:** Not all old pipes were replaced; I could still see pipes covered in calcium, lime, and gunk, which was the very reason I sought out their services in the first place.6. **Unused Materials:** There were unused pipes lying around the crawl space, indicating a lack of care and attention to detail.7. **Terrible Service:** Right from the beginning, it was delayed. They didnt need parts they needed. The staff didnt know what they were supposed to fix. The staff broke our sink and attempted to say it was a pre-existing condition.This experience has left me disappointed and frustrated. The quality of work did not match the promises made, and the lack of professionalism was evident in the finished job. I hope that others consider this experience before deciding to hire Service Champions Plumbing Heating and AC.

Review №21

2024-05-03 02:45:59

My father subscribes to the Service Champions service plan. It works out nicely for him. Today he received the AC system tune up. The service covered all the details to insure the AC delivers excellent service. The report was thorough. The technician reviewed all details with me before creating his report and sending it out. We are very satisfied with the service.

Review №22

2024-03-23 22:16:09

We were absolutely blown away by the exceptional service provided by Ramon from Service Champions! Our experience began with a routine inspection, but it quickly turned into a nightmare when we discovered that our contractor, during our home renovation, had mistakenly turned off our electricity. As a result, we were left with thousands of dollars of meat spoiled in our freezer, emitting the most horrendous odor imaginable.However, Ramons professionalism and compassion truly saved the day. Not only did he diligently carry out the inspection, but he went above and beyond by offering to assist us in cleaning out the foul-smelling freezer and it took over an hour! His kindness and willingness to help in such a distressing situation were deeply appreciated and will not be forgotten. I thought he was an angel and possibly not human because who would do this and not accept money!We cannot express enough gratitude to Ramon and the entire Service Champions team for their outstanding service. Thank you for turning what could have been a disaster into a manageable situation. We highly recommend Service Champions to anyone in need of reliable and compassionate service.

Review №23

2024-05-21 18:53:14

Chris initially started the AC maintenance service. Mike followed about mid way. I learned a lot about my AC unit during their visit. They were both very through in explaining what they had found during the service call. And, everything was explained in easy to understand terms. Repairs seem easy enough. Now, it is a time of decision to make the repairs.

Review №24

2024-06-29 01:49:48

Very happy with our technician and the service provided..very expert, efficient and fast. Service Champion offers great value and people. We recommend them to everyone.

Review №25

2024-03-30 22:44:21

I wasnt present when they arrived to inspect our outdoor tankless water heater. I knew it had to be replaced before calling Service Champions. The technician arrived first and stated that his supervisor will come by later on to provide us with a quote for a replacement. Reason for the neutral rating is because they provided us a quote of nearly $10,000 to replace it. My jaw dropped to the floor when I saw the quote. We ended up going with someone else. Other than that, they were both fine people. Really appreciate them moving other appointments around to make us a priority since we were without hot water for a week.

Review №26

2024-05-02 19:50:28

The technician, Jose, was very easy to speak with and ask questions about our water heater that was not producing hot water. He also notice that the set up for the pipes and hoses were not up to Service Champions standards. He helped us with that too. Jose gave us fantastic customer service. This kind of service is hard to find these days. Thanks Jose, for taking the time to help us understand our situation.

Review №27

2024-06-08 00:28:43

Were do I begin. From the moment I spoke to a representative and to the day servi my service day. I was impressed with how professional and extremely friendly Service Champions treated me. I feel comfortable and relieved on been a member of Service Champions programs. Also big shout out to my technician he was outstanding and phenomenal thank you.

Review №28

2024-05-14 17:14:32

Juan came out and replace our Air Conditioning unit. He was right on time. He was fully prepared. He explained everything they were doing and explained why it was important. He worled tirelessly with Carlos for 6 hours. We love the work they did and will be hiring them again.

Review №29

2024-03-12 23:27:44

Service Champions never disappoints! Our water heater was out and our plumber Miguel Mendez was out to our home quick. He arrived and was incredibly friendly and respectful of our home. He was honest about the work that needed to be done, nothing extra which was very appreciated. he helped us figure out what worked with our budget. He was very knowledgeable and respectful.Thank you Miguel

Review №30

2024-04-21 18:15:29

Very thorough maintenance checkup. we are members of their service club ($19.95/month). That gives us two semi-annual checks a year for the furnace and condenser unit. They change the filters, verify operating parameters, take vent exhaust temperatures, and perform a maintenance cleaning of the inside furnace and outside A/C condenser as part of the membership. Its nice to know that your unit is ready to go when its needed. Very professional and cordial staff.The membership covers the maintenance and cleaning, but if your filters need changing, thats extra, but not expensive. Id much rather have a fully functional air conditioner when its near triple digits outside.

Review №31

2024-06-13 05:39:45

It was wonderful experience because Sam was very thorough and helpful to check our air conditioning systems. He let us know to prevent huge problems in the future. Thank you very much to find out the problems and take care of our air conditioning system before it causes huge issues!

Review №32

2024-05-06 22:38:11

As usual, Service Champions staff are well trained and courteous and Peter, their tech, lived up to their guarantee with his courtesy and information. It was unfortunate that S.C. didnt keep to their original time of the 8 - 10 a.m. appointment and didnt advise me of the delay. However, Peter replaced the original tech and made up for it by being on time.I highly recommend Service Champions and I have had them perform several installations for me over the years which included new A.C. and also a split unit for the patio area. They also installed attic insulation. I will continue to use them for my heating and A.C. needs.

Review №33

2024-02-28 01:13:49

I highly recommend obtaining two quotes. Ive been a club member for about 3 to 4 years now, and the service from Service of Champions has generally been good until recently. Over the past few services, theres been a consistent push to upsell the AC/furnace and ducting, despite our system being older but still functional. During the latest visit, the furnace had a minor issue that couldnt be fixed immediately, requiring the technicians supervisor to confirm. After 2.5 hours of waiting with the system disconnected and the attic open in a very cold day, they returned with the supervisor. However, the news was shocking: the furnace couldnt be repaired or certified, and they offered us a new furnace at a price comparable to a hefty down payment on a new car. They left without reconnecting our system. Despite our urgency, the follow-up technician call was delayed until later in the afternoon the next day. In the meantime, we contacted another company, which provided a quote for both a new AC and furnace system, including a slim-line compressor, for the same cost as Service of Champions bottom-end furnace alone. It was eye-opening to see such inflated prices, prompting me to cancel our membership and support a smaller, more honest company. This experience serves as a warning against companies overcharging customers. Always seek a second opinion. Be cautious!

Review №34

2024-03-23 21:53:30

Always had a great service with them, but during last visit with them the technician said that my water heater needed to be replaced for about 4,000 or fixed for over 1,200. That’s the truth, he said. His name was Paul. The following day I called another company and they fixed it for 200$. I think that the guy who came was kind but had no intention of actually putting the work.Update: the company just called me and talked to me to apologize, and promised better service in the future. Because of their customer service and willingness to deal with their visit, I’m going to improve my review and give them another chance and keep my membership with them. The total bill I paid to fix the heater, by the way was 475$. There was another item that also was misquoted, but maybe the technician was just having a difficult day.Because of this I’m also going to improve my stars from 1 to 4 and hope they can help me with any problem in the future that may arise. For me affordability and trustworthiness are paramount, as well as expertise, kindness, and availability.

Review №35

2024-05-22 18:59:55

My husband and I moved into our townhome less than a year ago, and around three months in, we signed up for the CHAMP-Rewards membership--it is such a great value. Each service call was easy to schedule and adjust as needed via phone and email. On the actual service dates, each person we interacted with was respectful of our property, super courteous, kind, and friendly. These attributes make them truly stand out for us--the customer service has been phenomenal.[Plumbing Service - Fabian Madera] - The first service we had done was plumbing to address a strange odor that seemed to be coming from the sink pipes in our restroom. Fabian was on time, friendly, and very communicative about all he was doing to diagnose and address the issue. He ultimately made us decide to become CHAMP-Rewards members right from the start. On top of fixing the issue, he was very easy to talk to, and we appreciated his kind service![AC Maintenance - Noe Hernandez] - Noe performed a thorough inspection, tune-up, and cleaning of our AC unit. He shared a lot of helpful information and tips throughout the experience and did not mind the numerous questions I asked. I felt like I got so much out of this experience as a new homeowner, turning what some might see as typical home upkeep to a very fascinating learning experience. Noe was very meticulous and identified quirks about our unit that he was able to optimize. He was patient with our older unit and even provided tips for making our whole HVAC system more efficient. We appreciated Noes time and kind service![Plumbing Service - Miguel Mendez and Sergio Flores] - Miguel helped put our minds at ease about a flooding situation we had with our laundry area. Our washer seemed to be draining into a location we could not fully determine, affecting our neighbors property. Miguel also reached out to his manager Sergio to assist him, and both of them were super easy to talk to and knowledgeable. They determined how our pipes were set up and explained everything thoroughly, and as a new homeowner, this was especially eye-opening and helpful. Both Miguel and Sergio were detailed with their diagnostics and recommendations. I could not have been more pleased--so grateful for the wonderful service yet again!Looking forward to sticking with these guys for the long haul because of their consistent thoroughness and easy-to-work-with friendly nature!

Review №36

2024-05-08 16:10:04

Had there plumbing inspection performed on 5/7/24. Alex the technician was very professional and friendly. He inspected all plumbing lines and tested the water for hardness. He took lots of pictures, detailed what needing to be done. Will have them return when ready to have repaired. Would definitely recommend if you are having any plumbing issues.

Review №37

2024-02-14 18:15:36

Ian from Service Champions arrived today right on time. He is always professional and courteous and ready to provide excellent service to insure that my A/C and Heating system is working properly. He always checks the air filter and lets me know if there are any issues. All the techs are very clean cut and ready to do the job. That’s why I choose Service Champions for my A/C, Heating and Plumbing services. Great company with great techs.

Review №38

2024-03-24 01:57:54

Very thorough, excellent service. Brandon was very friendly, knowledgeable, helpful and efficient. Explained everything he did in detail as he was performing the task. Took care to lay down drop cloths, wear booties, clean up everything once done, and took many pictures. I would certainly recommend this company to take care of your HVAC system.

Review №39

2024-03-06 18:34:27

We are customers of Service Champions, and are so pleased with what they continue to do for us that we wanted to say so publicly. Our most recent experience was for a plumbing check. Aldo, their service employee, did a fabulous job. He was charming, professional, and very informative. we couldn’t ask for more.

Review №40

2024-04-09 23:13:07

We had a great opportunity to learn more about why it is a great idea to have your air conditioning unit serviced. In addition learn more about preventive care, and how to improve the system. Our service associate Seth, was very respectful and helpful. Thank you Seth!!

Review №41

2024-02-15 01:25:53

Christian Lopez and James Mares from Service Champions are truly exceptional. Their professionalism, warmth, and extensive technical knowledge made me feel like part of the family. They have a remarkable ability to explain complex information in a clear and understandable way, ensuring I was fully informed throughout. I am incredibly impressed with their dedication to excellent service and would highly recommend them to anyone in need of HVAC assistance. Kudos to James, Christian, and the entire Service Champions team for their outstanding service!!

Review №42

2024-06-28 19:40:13

This is the second time our AC stopped working after the Tech had worked on it and gone. Service by Rigo was not satisfactory. Request you to please send a qualified and experienced tech to make the system work.

Review №43

2024-04-28 18:20:27

Thank you Service Champions Plumbing, Heating & AC!!!I accidentally flushed my valuable and senitmental diamond cross down the toilet!When I called Service Champians the dispatch department allowed me to speak directly to their Plumbing manager. Jeff kindly and calmly told me what to do until their Technician could be dispatched to our home. Jeff had Technician Jon C. come to our home. What a miracle worker Jon is!!Jon did not stop until he was able to locate the cross with the camera!!!Got It Back!!!Thank You Service Champions your company and employees are FIRST CLASS!

Review №44

2024-02-28 22:34:41

Used service champions for furnace repair.They responded quickly and made an appointment the next morning. After inspecting the furnace they were able to locate the part and was installed quickly.Having gotten quotes from other companies found service champions to be a little high for the job required. But they do good work and promptly

Review №45

2024-02-26 17:40:32

Giovanny B. was great. He showed up on time with a natural smile and demeanor that instantly makes you feel comfortable. I had a plumbing issue that was outside my personal ability to fix. He ordered the part and assured me he’d install it as soon as possible. We talked a little about life but most importantly he was honest and the price was reasonable.

Review №46

2024-06-11 17:45:43

Our technician was friendly and knowledgeable about the plumbing in older homes. He shared what he found with his inspection and various options and upgrades. He did an excellent job!

Review №47

2024-05-03 23:56:38

Great job!!! On April 30 2024, Juan Ladino and Carlos Chacon, with Service Champions, replaced our 18 yr old heater and air conditioner. Their work was impeccable. You could see the pride in their workmanship and finished product. I would highly recommend them both

Review №48

2024-05-09 00:36:04

I’ve had Service Champions for years they’ve done so much work around my home and work duck work water filtration and they always do good deeds when they come out twice a year and check the winter settings and summer settings on my new air conditioning system. I love I have an app on my phone. I can control all my heating and air-conditioning stuff, I highly recommend Service Champions

Review №49

2024-04-29 02:21:00

Westley Maytorena was great; he was friendly and professional. I had Angel out earlier this week to quote me on a HVAC system. He promised me Id get a quote from Jose within a couple of days. Ive not gotten any quote and have emailed your company to inquire about said bid. Now since we are deciding on who to go with this weekend and have not received any quote on the system I inquired about all I can assume is your company doesnt wish to bid.

Review №50

2024-02-03 19:07:56

Donavon from Service Champions was very thorough and performed the AC tune up in two hours on 2/3/24. He took the time to explain and show me the issues. He wasn’t pushy and didn’t try to mandate costly repairs on my 28 year old AC system. I would definitely use SC again in the future, highly recommended.

Review №51

2024-06-26 22:11:20

Miguel was professional, courteous, and very informative. I was so impressed with this company and especially with him. I would recommend this company to all of my friends and family.

Review №52

2024-03-26 23:42:28

Michael did a wonderful job here and we are very appreciated of it. He answered all my questions and it was extremely helpful. He did Service champions, proud. He’s a good man and you’re lucky to have him working for you.

Review №53

2024-05-22 23:16:48

Cameron was our service technician. He arrived promptly at the designed appointment time. His work was thorough, comprehensive and clearly explained his findings and recommendations for future concerns.

Review №54

2024-03-29 23:59:19

The service technician, Michel Randazzo, was very professional in his demeanor and very efficiently did the annual heater inspection and service. He was careful to leave the area he was working in very clean. He spent a few minutes with me to inspect the A/C unit for any obvious visual problems and my water heater as well and did recommend I contact the Service Champions plumber about some corrosion on a pipe connection to the water heater. I honestly have never looked at the water heater since it was installed a few years ago.

Review №55

2024-05-16 19:35:45

Adrian Salas was beyond knowledgeable, helpful, friendly, and informative. Its nice to know you can trust a company and its employees. Their uniform badges and stamps such as Drug tested, Background checked...etc make me feel very safe.

Review №56

2024-03-13 00:54:44

We had an AC tune-up for the sale of a home. David S. was amazing. He was very knowledgeable and even found a problem with the wiring and fixed it. Id highly recommend him and Service Champions.

Review №57

2024-03-14 22:02:48

Technician was extremely thorough in his examination of the 3 structures on my property and asked relevant questions to better understand usage and preferences. Very competent and cooperative. Was thorough in his analysis and gave me helpful options on how to proceed more quickly on the bids.

Review №58

2024-04-30 16:43:39

From the moment Daniel (our designated technician) arrived -on time-, he was pleasant, friendly yet professional, and outlined the project ahead of him, and what we could expect.During the work, Daniel brought us to see what was happening and why, photos and results.During the service, Tim (designated site supervision) arrived, with the same professional qualities. During discussion, photos provided by Daniel, we realized we needed an additional service (complete duct-work with state approved medical purpose and a lifetime guarantee). That is being completed as I write this.At the end of a long day checking our heating and a/c, with questions from our end, Daniel was patient and responsive with And Ill show you why. His photos were helpful and explanations clear.We had signed up for the annual Champs-Rewards membership and look forward to the ongoing excellent work from Service Champions.

Review №59

2024-01-18 01:07:22

We had Carlos out for a maintenance tune up because our furnace was not working properly. Carlos was very good at explaining the process and what was wrong with our system. Steve came out to give us estimate on new furnace again very good at explaining all our options. We did not go with Service Champions because their pricing was so much higher than the other bids we receive from equally qualified companies.

Review №60

2024-02-28 23:00:24

Called in the morning at 8:00 due to a garbage disposal back up and water leaking all over. They scheduled between 9 - 11am and they showed up at 9:30. Took care of the issue right away and was very kind and informative. We had other questions regarding 2 bathrooms and he gave us great recommendations. Always happy for their service. Always kind.

Review №61

2024-06-18 18:56:48

Our representative Noe was outstanding.Noe, was very thorough in his explanations of price, labor, and an affirmative resolution to our service call. Thank you so much, Service Champions.

Review №62

2024-02-28 02:30:17

Service Champion Membership and Services is a wonderful service that is conducted by friendly, competent technicians. Ive bought my heater and air conditioner from them 8 or 9 years ago and they tune them up quarterly and efficiently. This is a honest and competent company. Cameron Leon, Tech... was pleasant, helpful, and efficient.

Review №63

2024-02-28 20:33:26

I’ve had nothing but good visits with service champions. I trust what they tell me and hope that they will not tell me anything that is more advantageous to them rather than me. Our economy is rapidly increasing. I would hope that businesses can appreciate the importance of being honest to their clients. In the long run their business can flourish because of the trust they build today.

Review №64

2024-04-02 23:03:17

I am ALWAYS so impressed with everyone from this company from the people who answer the phones to the people who show up for the service. They are always clean, polite, respectful, friendly and knowledgeable. This company really seems to be doing things right from a management and training standpoint. It is very refreshing!

Review №65

2024-03-17 06:46:06

WE were very happy with our technician Joshua . Joshua explain to myself and my wife the updates for our furnace check-up thoroughly. He was very careful and respectful with our home as he enter and exist the house. Joshua was very knowledgeable with the system and was able to show us photos of areas the furnace was not up to par. Keep up the good work Joshua. WE will continue being a Champions customer!!!!!

Review №66

2024-06-19 15:49:07

Service champions is the way to go.Update: We just had our air conditioner serviced. Christopher B. did an excellent job servicing our AC unit with an in depth and thorough clean to go along with it. We are beyond pleased with the job he’s done. He is very knowledgeable and is willing to teach you anything about the AC unit if you have any questions.Nate Presley our plumber did an excellent job quickly and at a high quality. We have been members for the past couple of years and are well pleased with the services for our membership.

Review №67

2024-01-13 18:43:44

Ive been using service Champions for many years now, because they are professionals, and never had problems with them. Couple of days ago, it was time for my furnace be inspected, which they do regularly, A young man was sent to us .Ray Elliot. We where very impressed with his service, kindness and patience. He explained to us for what was wrong, without any pressure for sale. Thank you Ray for your atmost service, we wish you well. And thanks for service Champions for hiring the best, and training them well.

Review №68

2024-02-21 14:20:32

Really appreciate the work Oscar did on tuning up our furnace during regularly scheduled maintenance. The house is a bit chaotic with a baby, dog, and me working taking meetings. I appreciate his flexibility and patience to work around us to not disrupt the things we have going on at home! Thanks again!

Review №69

2024-04-09 21:04:21

We have been club members with Service Champions for many years and have never been disappointed with their service. Today was time for my A/C tune up and Anthony Brown did an excellent job. He also replaced the biocide cell in my air scrubber. Very professional. Thank you Anthony.

Review №70

2024-03-25 15:39:19

Service Champions never fails to impress. Their technician Christopher Lopez was very professional and knowledgeable. He explained things very well to me and did a great job! Thank you!

Review №71

2024-03-13 05:06:35

I Always have an A+ experience with AC/Champ HVAC - the BEST CUSTOMER SERVICE than any company I know!! They do Superb work when it comes to Heat and Air conditioning. I have had their care and assistance since 2016. With my experience they have gone beyond the normal care. AND they are PROMPT!

Review №72

2023-05-02 03:05:43

SCAM ALERT! Be aware of this company! They scam the elderly and ignorant...I just learned that my parents about a year and half ago paid 26 thousand dollars to replace their 4 ton AC unit to their 2000 square foot home. Yeah, 26 grand! They didnt even replace the ducting! They told me that my parents got the gold level package which included everything you see in the pictures, plus a new furnace. And thats not even their top package! Who knows how much it would have cost for their presidential package... $30k??? I know several friends and family that do hvac on the side, and professionally, and this cost almost two years ago (and even today) is absurd! Not to mention, that they were gouging my parents on their monthly service as well! My parents live in Long Beach. Not the desert. Not the mountains. Long Beach. I could understand a quarterly service, but lets be real. For a residential customer, twice a year is the most anyone should ever need! IF YOU ARE PAYING FOR THE MONTHLY SERVICE. STOP! YOURE GETTING RIPPED OFF! They also ruined my parents attic space by blowing in insulation all over the place. Again. Were talking about Long Beach. 25 blocks from the beach...Well, my dad is now 87 and one of us kids will be getting power of attorney soon. I still cant believe that there are despicable people/companies like service champions out there that are just looking to take advantage of older people. Very sad.Not to mention, the unit that was replaced was 6 years old...

Review №73

2024-02-15 18:59:12

Jonas, my technician, thoroughly checked all of my plumbing and drains. He showed me areas of potential problems if they were not dealt with. He made some repairs on my hot water tank. He was knowable and did a professional job. I appreciated his work.

Review №74

2024-04-29 06:12:19

Jorge and his Manager Matt were excellent, they were knowledgeable of both the heating, AC units. They recommended ducting for my condo. I thought they were professional and went above and beyond my expectations. I signed up for a yearly maintenance contract.

Review №75

2024-02-28 23:06:05

I’ve been using them for years . They sent out Technician to go through my heater, make sure everything is working OK and they always explain what they’re going to be doing. Technician is alway very polite, informative and knowledgeable. I’m very happy with their work.

Review №76

2024-03-07 23:33:04

This company has installed all new HVAC in my home and I also have a service contract with them. A clean and friendly service man comes every 3 months to clean and check my whole system. I am very happy with the company and their personnel.

Review №77

2024-06-21 18:50:46

Great communication, technician was prompt, courteous, and knowledgable. Diagnosis and repair was quick and accurate. Will definitely use them again. Thanks.

Review №78

2024-03-06 22:53:11

We had a plumbing backup and Service Champions sent out Rafael and later his manager James. Very professional and thorough. We did not get the news we were hoping for and they are coming out tomorrow to excavate and replace a section of root damaged sewer pipe that they found while investigating the backup. I will update after the big job tomorrow!

Review №79

2024-02-21 15:31:59

Service Champions provides exceptionally great customer service. Jonathon (Service Technician) serviced my Furnace (5 hours). His Professionalism, courtesy, knowledge, presentation, and work ethic is the Best in the business. He is truly and asset to Service Champions. His communication skills, technical skills, and personality reflect a very favorable impression of Service Champions. I highly recommend Service Champions.

Review №80

2024-02-18 14:03:15

This business Service Champions is VERY POOR. should be reviewed by the Better Business Bureau. They have excellent professional advertisements going on, yet in reality... when coming out to your home to give an estimate of plumbing issues, they are not completely honest about your plumbing concerns, especially with elderly people. Be aware of their blowed-up estimate and make sure you get at LEAST 3 other professional estimates. Then if you choose to have them do your work its all on your best judgment. I feel they should never be allowed to work in a Senior Community area!!! An elderly friend of mine was deceived by the work and price they gave. They fought us like babies in trying to return our money and the work had not even started only the paperwork!!!!

Review №81

2024-03-06 00:32:46

We’ve be a Service Champion Club member for 10 years. Their yearly service is excellent and recently we used their plumbing services. Always professional, clean and an excellent job. Thank you Ramon Lopez and Carlos Solomon for today’s help.

Review №82

2024-02-12 23:15:46

Michael was very thorough in his servicing of our furnace and explained concerns about the age of our furnace and wear and tear of parts that are on the verge of final life. As much as we would love to have it replaced we just purchased a new air conditioning system just last year and can’t afford the additional cost at the moment but we will reach out as soon as we are able. Again wanted to thank Michael for his professionalism and taking the time to explain things to both me and my wife.

Review №83

2024-02-23 23:23:17

Wyatt Dato, from Service Champions, came to the house for an annual heater system check. He was prompt, efficient, and very personable. Wyatt opened, cleaned, and tested our forced air system. All checked out well and he recommended we replace the filters within the next few months. They were showing signs of extended use because of the cold and rainy weather we have been experiencing. He cleaned up and asked several questions about the quilts my wife makes. She was pleased that he liked them.

Review №84

2024-06-22 19:04:37

I have never been disappointed by Service Champions. They are always professional, courteous, and knowledgeable, while making sure that they do not dirty up my home while here. Daniel was no exception. I was very pleased with his attitude, thoroughness, and thoughtfulness. Additionally, he changed the battery in my highest and hardest-to-reach smoke detector! Very grateful for that! I will definitely use them every time to perform my annual furnace and air conditioner tune-ups. Also had an excellent experience recently when Andrew came to perform the annual A/C tune-up. Very professional, knowledgeable, and thoughtful work! Service Champions never lets me down!

Review №85

2023-10-06 18:46:11

Good quality and excellent service! Rene and Malik helped installation of my wood plant stand. Good deeds for free. Yes it is and true. Words cant express how much I appreciated both Rene and Malik. I would recommend this company to everyone. I trust the company 💯%. Thank you Rene and Malik for exceptional and professional service. Your guys are the best!Tracy

Review №86

2023-12-06 05:23:40

It is hard to only give Service Champions 5 Stars. I have their yearly service where they come check my house twice a year. They had recommended I change my ducts due to my old ducts having asbestos and old and not connected. Service Champions price was high so I decided to go the cheap route and have another cheaper company due my ducts, 8 months later and my furnace doesnt work. Service Champions came and showed me how my ducts were never changed and now I have a ruined Furnace. Well Service Champions came through, they fixed my ducts and got me a new furnace, they are AMAZING. The whole crew from Angel, Matt, Ricardo, and Jon were all absolutely superb. They came in and were respectful of my house and my children, they worked late for multiple days to get my house in proper order and up to code. Cant thank the team enough!

Review №87

2024-02-01 07:05:35

The technician arrived on time, quickly diagnosed the reason for the intermittent heater performance, remedied the issue and verified that the unit then functioned normally. I was very impressed by his evident thorough knowledge of the heaters architecture and operation. Well done!

Review №88

2024-03-23 01:32:51

I love Service Champions. They’re very thorough and detailed. Peter was awesome. He was very patient explained everything to me. I signed up for their subscription service. They’re the best.

Review №89

2024-04-01 21:18:17

Kristopher Deskins from the Colton office was amazing. He was very professional and answered all my questions. If I could I would give him 10 stars. I give Kristopher my highest recommendation. Very satisfied. Im confident his work was done to the best of his ability and considering the clog, I am confident its going to be fine. Thank you so much Kristopher.

Review №90

2024-06-19 22:48:22

Juan was excellent. He explained everything he did during the maintenance procedure. He was very knowledgeable and thorough.

Review №91

2024-06-27 23:02:21

Today Don was my AC technician. Don took thetime to explain the AC replacement part. As always Service Champions technicians are professional, courteous, and on time.I recommend Service Champions to anyone who wants honesty and integrity in the company servicing their heating and air-conditioning units.

Review №92

2024-06-28 01:02:58

Angel did a great job. He was personable, professional and helpful. Thanks for your repair service.

Review №93

2024-03-19 16:44:32

The technician Ramon was very professional and explained the cost for the replacement at front and the advantage of the membership. So far so good,after that the installation of my water heater by another technician was perfect. Thank you

Review №94

2024-02-21 22:26:54

Being a member of their yearly services seems to be a good value. Always prompt on responses. No extra charge for coming to diagnose issues. I do have a new furnace that was costly. Issues with overheating every winter for the three years Ive had it. Close to a dozen calls to see whats the issue. Very frustrating to say the least. Hopefully this last visit fixes the issue.

Review №95

2024-05-09 22:24:51

Mr. Juan Gutierrez is very professional. He did a lot of work that others didn’t do. He did excellent job, I wish that I could have him come back next time again.

Review №96

2024-03-29 03:27:32

This Team was exceptional. Both Eric Smart and Steven Garcia arrived early and promptly began the task of replacing the water heater. Throughout the process, they provided information regarding the install & provided a visual of the residue that was built up in the old heating hardware. I was so pleased w/ the install that I forwarded photos to neighbors w/ contact recommendation for Service Champion.I look forward to my annual maintenance to ensure high quality use of my newly installed water heater.Steven, Eric, thank you so much for your outstanding Customer Service.C D. Bright. Author - No More Distractions.

Review №97

2024-02-01 20:01:12

I was very pleased with Anthony from Service Champions who came out to do a scheduled review/tune up of my furnace. Anthony was professional, friendly, knowledgeable, and respectful of my property (it was a rainy day). He deserves a 5 star rating. He arrived within the 2 hour appt window and completed the review within the 60-90 minute appt timeframe. Happy to recommend and use them again.My only minor negative comment is that I did not get a follow-up phone call, text, or email the day before to confirm my appt (as Service Champions had rescheduled my original appt), so I had to initiate the follow-up to confirm. Nor was a notification received on the day of my appt indicating that Anthony was on his way.

Review №98

2024-02-13 04:31:03

Hello,My name is Steve, and Ive been receiving letters from Service Champions for over 20 years, expressing their interest in servicing my air and heating systems. Intrigued by their initial low price offer, I decided to give them a try after experiencing some dissatisfaction with my current service.However, during each service appointment, Service Champions consistently attempted to upsell me to their annual subscription, which would cost me three times the initial special price. Personally, I prefer not to commit to service contracts, and despite their persistent efforts, I declined the offer, opting to call them twice a year for separate heating and air services.Despite being informed that I was on a special promotion and would lose the initial discounted rate, I stood firm in my decision. Over the past four years, Ive received coupons advertising their low price, only to have their service technicians push for the upgraded service during each visit.On the latest occasion, the technician mentioned that it would be the last time I receive low-price coupons. In response, I informed them that without the coupon, Ill explore services from other companies in the area.While I appreciate the quality of their service, the persistent push for upgrades has become tiresome. I would have rated Service Champions five stars if not for this constant upselling pressure. Currently, I feel that Im saving $180.00 per service, twice a year, totaling $360.00 annually by refusing their upgrade. Over the years, this adds up to $1,440.00 in savings.I believe in transparent pricing without the need for aggressive upselling tactics. Its disappointing when companies attempt to sell a product and then pressure customers into upgrading to a more expensive service.What do you think?

Review №99

2023-12-30 01:54:26

Service Champions responded quickly to my online request and followed up with a phone call. They scheduled an appointment with a 2-hour window and informed me when the technician was en route, arriving within the given timeframe. This promptness in scheduling and communication was efficient and appreciated.The technician diagnosed the issue promptly and provided a clear, transparent quote. The job was completed in a timely manner, demonstrating their competence and respect for my time.Notably, their cleanliness stood out. They used a protective rug and shoe coverings to keep the area clean. Additionally, their entire process was paperless, adding a touch of environmental responsibility to their service. Overall, Service Champions offered a straightforward, efficient, and clean service.

Review №100

2024-02-22 04:43:03

Service and follow up is always first rate with Champions. They are always on-time, and keep you posted with reminders and texts notifying you of exactly when they will arrive. Very courteous and professional and knowledgeable

Review №101

2024-02-22 16:43:21

Ron Debellis helped me fix multiple plumbing issues in my house in a short visit. He educated me and didn’t leave until the job was done. I became a member of Sevice Champions a month ago when I had an issue with my heat which turned into a huge project of reconfiguring my condensed furnace and SC was outstanding then as well. If you’re not a member and own a home, become one asap!

Review №102

2024-05-27 02:35:48

The work I needed done was expensive so I checked with another company. But Service Champions was a better price and much better warranty. Hard working, considerate and friendly employees !

Review №103

2024-02-05 21:43:36

Daniel came to do my plumbing safety inspection today. He was very professional, explained everything very well and was very thorough and polite. Thanks so much for your great service!

Review №104

2024-01-16 22:22:05

Not Hernandez was very patient listening to issues we brought up with Furnace, smoke and carbon monoxide alarms. He checked everything thoroughly.Recommendations made for furnace and insulation. Very courteous, on time and reliable.

Review №105

2024-05-21 21:26:48

Aldo, the technician, was very friendly and efficient. Rene, his supervisor, was equally friendly, knowledgeable, and efficient. I appreciate their focus (I am not fond of wasting time! LOL)!

Review №106

2024-05-15 17:00:37

I am always satisfied with Service Champion Technicians performance. I would recommend them for your Heating & AC issues. Technicians are always so nice and knowledgeable.

Review №107

2024-02-18 03:21:47

Very comprehensive review and cleaning of my HVAC system. Professional and courteous. Took many photos and showed me dirty parts that he then cleaned off. He also removed rust from motor components and analyzed ducting, airflow, and static pressures.

Review №108

2024-05-07 00:04:43

We are very satisfied with S Chans recent A/C spection and findings. This is Mr. Chans first time SC here. As always, Service Champions technician provided services consistent with my expectations. Mr. Chan is knowledgeable, and engaging; we appreciate your well trained technicians.

Review №109

2024-04-13 21:29:13

I have been a long-term customer of Service Champion at two different homes in Orange County. I have always been very pleased with the annual services they have performed on my heater and air conditioning systems. Whenever I have had a concern, they were extremely responsive and stood behind their pledge of, Doing what we can to make it right! Im very impressed with their follow-up phone calls after a service call to evaluate their performance. The technicians and management team are first rate and I would highly recommend this company for your annual services, repairs, or the installation of a new heating or cooling system!

Review №110

2024-03-05 22:39:54

Great service. Great attitude. The problem wasnt easy to determine, but Anthony was diligent and thorough, and kept a great attitude throughout the diagnosis. Look forward to working with Service Champions and Anthony in the future.Brad SnyderAnaheim

Review №111

2024-06-29 00:43:27

Raphael did an excellent job in diagnosing and restarting our AC system. He is very intelligent, well mannered, hardworking, and an excellent problem solver. I wish him very good lick in his future.

Review №112

2024-02-27 20:26:46

Very satisfied with Service Champions and Luis particularly. Took care of the leaking toilet in an efficient manner. Very courteous and personable. Respectful of our property and took the time to answer questions we had about other issues. Highly recommend.

Review №113

2024-05-21 03:27:00

The team done by Efren,Joseph, Thomas was a very awesome job pluse the other workes Jorge, Erik fredie big Mack Rene the last2 were Carlos and Jorge all did amaszing job awesome respectable,knowledgeable,excellent and clean .i command them and recommend .5/16/24 Luis Hernandez

Review №114

2024-05-18 06:24:03

Noe Hernandez,technician really did a good job. He is knowledgeable, friendly & explain to us his findings of our airconditioning unit.

Review №115

2024-05-31 03:00:21

Nick did a great job with the AC service on our unit. He was professional, answered all my questions.Always a good company to deal with.

Review №116

2024-01-03 19:41:54

We bought our home nearly two years ago and things are starting to show their wear and tear. I stumbled upon Service Champions when researching different companies and couldn’t be more pleased with my experience. SETH was our HVAC rep and he was extremely engaging, professional, and knowledgeable. He was so good when our garbage disposal went out Service Champions was my first call.

Review №117

2024-07-05 15:54:09

The technicians are always prompt professional and courteous. Most of them have been with service champions for many years and know their craft.

Review №118

2024-02-20 21:51:10

Alex arrived on time and explained what he was going to do. He went right to work. Showed me pictures of what he found and what it meant and needed to be done if anything. He was very pleasant and polite.

Review №119

2024-04-23 21:58:48

Great customer service done by Dominic. Took his time in completing the 26 points Air Conditioner Tune-Up. Keep up the good work. Thank you.

Review №120

2024-06-01 01:04:21

Juan Ladino and Carlos really deserved 5 * ratingThey were on time installed my new A/C unit in one day. Checked the whole system and did beyond what was in the home improvement contract.

Review №121

2024-02-07 22:06:19

Fabian provided excellent customer service. He explained the service being provided in great detail and made recommendations that help the longevity of our appliances. Not only that, Fabian provided service with a smile. Always a nice touch!! Thanks so much!Vernida

Review №122

2024-04-09 21:02:25

Our technician Ramon Lopez was on time and prepared for the work. We love Service Champions technicians and staff members. They are cordial, polite and professional.

Review №123

2024-02-08 01:20:21

Service Champions over the last fifteen or so years weve used them have been professional, well-trained and courteous. The men alert us to parts needing repair or replacement and offer options. Theyve even been known to fix something not on their agenda for the day.

Review №124

2024-01-20 21:43:17

We have always had excellent working relations with all Service Champions personel.The last 2 weeks have not been any different, Jorge and Donavan were excellent and continued to keep us informed regarding our household equipment. We are very glad we joined their service its a great peace of mind.

Review №125

2024-02-05 22:47:14

Very professional! Jimmy and Daniel explained everything to us, walked us thru the process in getting a new heater. Safety is our number one priority and they were on the same page as us. After the job Jimmy put everything back together and left the area clean

Review №126

2024-06-11 00:03:30

Excellent experience. Christopher was professional and very knowledgeable. He throughly explained what he was doing and what he found. This could not have been a better experience. Honestly!!

Review №127

2024-03-30 04:56:19

Frank came out to tune up my AC unit. He explained the process. He was very polite and courteous. I have two little rescue dogs that will bark at nothing. Frank took the time to make friends with both. When he was done with the inspection he showed me the picture and explained each one. Frank very detailed and made sure I understood them all and what they mentioned. Service champions is a very great company. I have been a member for over 4 years and they have all been exceptional in their field. I would recommend them to anyone looking to get their HVAC serviced and their plumbing inspected. Thanks Frank and the service champions team.

Review №128

2024-03-21 15:54:38

Angel Diaz was very friendly and helpful! He was extremely polite and generous with his youthful strength and talent! We hope for a great future for him.

Review №129

2024-01-22 22:46:51

Absolutely top drawer. Professional, knowledgeable, friendly. A real dream team. Even went the extra step and fixed my door that wouldnt latch. Just a great group of guys. Highly recommend this company.

Review №130

2024-04-20 18:50:08

Excellent service perfect installation of Lennox HVAC controller upgrade. Honored warranty, so saved us $2000. Installer was patient and led us through each detail of use on the controller AND both our iPhones app for it.We also used champions for some plumbing at another time with equal satisfaction.

Review №131

2024-02-27 07:58:10

Angel from Service Champions was really awesome. He took his time, was so polite and respectful, and just did a fantastic quality job. Thanks so much, Angel and Service Champions!!!

Review №132

2024-06-28 23:09:48

Christopher was courteous and professional, he was prompt and showed respect for our home by wearing shoe covers.

Review №133

2024-02-15 19:14:21

On time, respectful on owners property, personable, listens to customer, offers information on how to improve ones system and ways customer might save money. Example. Customer could use a different filter that provides all the protection needed a lower cost.

Review №134

2024-02-15 00:28:11

I’ve had their yearly service ever since they installed my heater 15 years ago. Every single time the service providers have been courteous, efficient, respectful and present themselves professionally. It says a lot for the company work ethic.

Review №135

2024-02-06 18:15:12

We cannot say enough good things about the services and staff at Service Champions, Brett in particular. He arrived on time and completed a very thorough inspection of and resolution to our bathroom plumbing issue. In the process, he discovered a carbon monoxide leak in our tankless water heater. That explained why the cover seemed to want to blow off every time the unit heated up. He shut down the system and, before he left, had that service person scheduled for a visit later this morning. Not just a “good deed for free” but a potential life saving deed. I will have resolution for all my issues this afternoon, one of the many reasons I highly recommend becoming a SC Member. We use SC to service all our household needs for which they provide services. We continue to be impressed by their expertise and professionalism. Kudos to Brett and the staff!

Review №136

2024-05-07 18:17:09

Jeffrey did an excellent job doing my annual A/C unit maintenance. He was on time, friendly, knowledgeable, and very professional. He started inside the house by checking the air temperature from all the air vents in the house. Then he checked out my furnace and A/C closet. He checked all the A/C components in the closet and he even flushed out the condensation pipe. Then he went outside and he checked and tested all the components on the A/C unit before he took it apart and washed, cleaned, and lubricated it. He even polished the cover too. There were some exposed copper piping so he insulated it and then taped it up with ultraviolet tape to prevent the suns rays to heat up the pipe. I would highly recommend Service Champions as well as Jeffrey too. He did a great job. A job well done! Thank you.

Review №137

2023-10-25 17:29:14

I used Service Champions for a plumbing issue I was having. Miguel Mendez came out and was so, so pleasant and very professional. I had big dollars in my head that it would cost to fix our plumbing problem, but within 10 minutes Miguel had diagnosed the problem and it was a very simple fix. He was AWESOME and our plumbing problem is now gone!I have also used Service Champions for their a/c services where they installed 3 new a/c units on my property. Very professional, did a great job and everything is working as it should.I would not hesitate to recommend Service Champions. They are the BEST!

Review №138

2024-01-10 02:07:30

Daniel provided excellent service today. He is very knowledgeable of the details of maintaining efficient furnace performance.I never give 5 or 10 stars because there is always room for continuous improvement. In this instance 4.5 stars would have been closer to Daniels evaluation in my view.Hopefully, Daniel will be assigned to the next annual maintenance on my a/c and furnace.

Review №139

2024-04-09 22:46:40

Service Champions are always timely, professional and knowledgable. My technician Kalani, was very informative and thorough in his work.

Review №140

2024-02-28 00:18:00

Just had a semi annual furnace/A/C maintenance service today. Noe Hernandez, the technician was super nice and helpful. Said that my equipment is working well and in a very good condition.

Review №141

2023-12-29 18:40:48

Mason came to my home on time, with a smile on his face and a friendly demeanor. He was gentle with my dog. He spent a very long time, doing a thorough cleaning of my very old furnace. He explained every step of what he was doing and also offered to help by doing a good deed! I recommend Mason and Service Champions.

Review №142

2023-06-06 01:11:57

We have Service Champions fix our heater and we are super happy with the overall experience! The repair was slightly delayed due to the part being backordered but that was out of Service Champions control. Our technician Leandro Alcantar was super nice and even changed the air filters in all vents.We will be using Service Champions again!

Review №143

2023-12-02 22:13:41

Ive never been disappointed in choosing to work with this company over the past 10 years. Thorough, clean, explains they why for a repair and an overall very well run business! Great job, Service Champions! Its not easy to get your message and culture carried through with every single technician and sales rep, but youve successfully accomplished that! No easy feat!

Review №144

2024-04-11 02:46:21

Brandon explained what he will be doing in side the the house to see if the heater is working properly. He checked the attic for any potential problems. He also checked the outside. He did his duty with respect and professionalism. This

Review №145

2024-01-18 22:55:33

Our water heater started making frightening booming bass drum noises during hot showers. We called Service Champions and Estevan and Christian diagnosed the problem and came out the next day with a new water heater. They were on time and courteous, careful to wear booties walking on our hardwood floors and putting down protective covering on the stairs. They completed the job same day, did a fantastic job and cleaned up after themselves.

Review №146

2024-01-05 19:56:02

Fabian and Service Champions provided me with excellent service and I would recommend them to anyone.I had a really bad experience with 2 other plumbers (from a different company) who both gave me a ridiculous quote to just snake a drain and wanted to take out the toilet because they couldn’t find the main line / clean out pipe. I definitely knew it wasn’t meant to be a $400+ expenditure so I tried one last place and Service Champions did exactly what needed to be done at minimal charge.Fabian was on time, super polite, and took the time to explain to me what happened and even showed me the cause of my drain blockages. It was super helpful and I learned a bit. He didn’t try to up-charge me or make up any problems like the other two plumbers.It’s a relief to find a trustworthy company that I can use in the future, definitely recommend!!

Review №147

2024-02-15 22:39:25

Technicians at this company are great - personable, friendly, knowledgeable, and efficient.Had a great latest experience Andrew, who kept me in the loop each step and provided excellent service. Thank you!

Review №148

2024-02-25 01:17:20

Daniel Radillo and his companion came to my house very prompt. The work checking as to why my house furnace was not coming on was a quick diagnostic check. Furnace is now ok. Great job.

Review №149

2024-04-10 02:58:05

Your drivers need to follow road rules. they cut me and my infant off the road and almost ran us off the road almost causing an accident. you don’t just aggressively cut someone off and it’s less then 2 inch space in front of me. wow!!!

Review №150

2024-04-26 00:59:51

Peter did a very good job of servicing our equipment today. We enjoyed his professionalism and friendliness.

Review №151

2024-03-18 22:14:32

Giovanny Bonilla is clearly great at doing his job, well experienced and knowledgeable at it as well. He also came with great customer service, willing to recommend him to all who need plumbing services!

Review №152

2023-12-17 21:27:40

Professional and friendly from start to finish. Great service, fair rates, and easy to schedule an appointment. My wife and I really liked the fact they sent us the name and picture of our technician prior to his arrival. We highly recommend them.

Review №153

2023-11-29 23:41:52

Our technician Edward did an incredible job. He was polite, clean, respectful and extremely knowledgeable. The appointment was for an annual service of our AC and Furnace. There was a little issue with the furnace turning on and he stayed until it was fixed. We are so pleased with the quality of service from Edward and Service Champions. Highly recommend this company.

Review №154

2024-01-31 05:08:10

Service Champions always does a great job for us when we need our heating and cooling systems serviced. Their techs are always very knowledgeable, helpful, and friendly. I highly recommend Service Champions.

Review №155

2023-10-24 18:29:11

The service technician was courteous, friendly and informative. He kept us informed of every step as he serviced our heater. He was observant of entering the house and wore his protective shoe covers at all times. He explained in detail what he was doing, what he saw and the condition of our equipment. He was forthright in explaining what may be in the future and why he did not recommend any additional services/needs at this time. He would be our choice for future servicing needs.

Review №156

2023-12-29 00:47:38

Max the Employee from Service Champion was terrific when he came this morning to check my heater. He was knowledgeable and explained everything to me, showing me photos he took of different sections of the heater. He was one of the best one from Service Champion. I hope he will be the one coming to check the air conditioning.later.

Review №157

2024-02-19 19:04:20

Christopher did a great job checking out our system. He replaced the air scrubber because it failed, and hopefully there will be a difference. We have 3 more animals in the house with a person newly diagnosed with asthma.

Review №158

2024-01-21 12:43:05

Osvaldo Jaime was timely, friendly, tidy, helpful, & patient. I have a loud doorbell that l cant hear from the back of the house without hearing aids. Same problem with phone. But he patiently waited in the truck after calling the office, thinking no one was home. It all worked out & he was very kind. I greatly appreciated that.

Review №159

2023-12-27 14:40:38

We took advantage of the special HVAC rejuvenation offer. They were very thorough and professional and they documented any/all recommendations they had with detailed photographs. The experience we had with the one fix we had them do was very positive too. We recommend using them.

Review №160

2024-02-08 02:15:00

Jay was both professional and compassionate and caring. He made me comfortable and explained the system. He gave me options and he is an asset for this company. Thank you jay.

Review №161

2024-06-18 04:40:02

Editing my previous 5 star review as I’ve had Service Champions for 3 different properties for the last 5 years:I recently had Service Champions Heating and AC come out to replace some components in our upstairs AC units. Unfortunately, the experience was incredibly disappointing and frustrating.**Major Issues Encountered:**1. **Technicians Error:** The technician left a wire in a way that bypassed the control, causing our AC to run uncontrollably for three days. This suggests either a severe lack of competence or an intentional act of sabotage.2. **Constant Upselling:** Every maintenance or “tune-up” visit ends with thousands of dollars worth of additional recommendations. It feels more like a money grab than genuine service.**Previous Experience:**I previously hired Service Champions for a plumbing job, and the results were equally poor. Some of the key issues were:1. **Incomplete Pipe Replacement:** Despite assurances, many old pipes were left unchanged.2. **Improper Installation:** Brackets were poorly installed, some with rusty nails, and not spaced correctly.3. **Messy Work:** The crawl space was left with debris and unused materials, showing a lack of professionalism.4. **Damage and Delays:** The staff were unprepared, broke our sink, and attempted to claim it was a pre-existing condition.This repeated pattern of poor workmanship, coupled with constant upselling and potential sabotage, has left me deeply dissatisfied with Service Champions. I urge others to consider my experience before hiring this company for their HVAC or plumbing needs.

Review №162

2024-05-30 01:11:36

Anthony Torres was professional and efficient. He added surge protectors to our AC and furnace to protect us from power surges during brown outs when the electrical grid gets stressed.

Review №163

2024-06-16 00:40:10

They showed up on time, they were very professional and they made sure they fixed the problem. They went above and beyond what I expected. The service tech, Thomas was amazing. I would call them again and I would recommend them to anyone.

Review №164

2024-07-01 21:57:12

Dominic was very friendly, knowledgeable and punctual! Highly recommend this business for your air conditioning needs

Review №165

2023-10-15 02:12:13

We absolutely love Service Champions! We had our AC unit die last year and they replaced it quickly at a fantastic price. The best part is the warranty and peace of mind that it will last for many years to come.Recently, we also had our water heater go out. We knew exactly who to call after our great experience with them previously. Service Champs yet again came through with the best customer service ever and more than fair price. They sent Eric Smart and Steven Garcia to get the job done and when I tell you these guys went above and beyond, its an understatement. They even hauled away a heavy old BBQ I was trying to get rid of just because theyre amazing people! Cant recommend this company enough.

Review №166

2024-01-28 22:35:44

Saul Carmona-Chavez came to my home for what I thought was a bad shower valve, Saul diagnosed and said its not that but something much easier, !Plugged shower head. He could have easily charged me for a valve, me not knowing.Service Champions compared to Econ and Air & plumbing theres no mistakes SERVICE CHAMPIONS!Thank you Saul & Service Champions!

Review №167

2024-03-01 22:28:18

Nathan the technician from Service Champions performed a furnace tune up in our home. His performance was incredible and perfect. I recommend this Company

Review №168

2024-04-24 20:04:22

Art is a very knowledgeable HVAC technician. Very polite and patient. We will request Art each time. Great service!

Review №169

2024-03-04 00:15:41

A great, efficient and complete 18 point customer service performed on the furnace system. Ian was courteous, knowledgeable, and patiently answered all my questions. Excellent customer service!

Review №170

2023-09-18 23:11:38

Very professional service. Company called me when Tech. was on his way. He was clean/friendly and wore shoe covers. He was informative and helpful. I have their monthly plan for $19.95/month and so servicing/assessing the hot water heater/plumbing was no charge. Next will be servicing my heating system. They already serviced my Air Conditioner and cleaned it out with the hose then made sure it was functioning well. I am pleased with the quality service I received.

Review №171

2024-02-07 18:43:05

David did very good job.He did my heater system cleanup very well.He came at my house on time and very polite and pleasant and easy and sincere.He is 100.

Review №172

2024-05-04 22:21:10

Excellent services provided by the technician, who has extensive knowledge about the job. He kept me posted on what and why he was going to work on my A/C equipment.

Review №173

2023-12-28 21:01:29

Saul was very thorough goin about his diagnosis in getting to the bottom of the very issue not only that, but also identified future major problems in the making if not fixed & handled soon. An exceptional Tech and role model who knows his stuff and represents Service Champions Plumbing, Heating & A/C with commitment. I was super impressed before coming into the house he laid down Service Champions carpet mat before stepping in and booties for his shoes A+++!

Review №174

2024-05-17 02:45:41

Every little detail was explained. The work was exceptional. Highly skilled workers. The job was done right and I would hire them again.

Review №175

2023-11-12 03:11:14

Brandon was our technician and gave us extremely good service including great communication on what he was going to do, and kept us abreast of things he felt we should see as his work progressed. We were very happy with the results of his work and feel much safer now that the 13 year old furnace has been given a safety check and tune up.

Review №176

2024-06-03 19:46:12

Where do we begin!Three weeks ago when we were having an extreme heat wave our AC stopped working. We made a call to Service Champs, they came out the same day. Andrew Robles inspected the AC, he had serviced our AC unit in the past, he apologized, but said it should be replaced, it would be far to costly to make repairs, given the age of the unit.Please note: We have used Service Champs for the past 6 years, we have a trust factory based upon the service we have received.Andrew wanted a supervisor to come out to verify his evaluation was correct. Matthew Croteau was able to come to our home right away, Andrews evaluation was substantiated, the unit should be replaced.Matthew was able to propose (3) different systems that would best suit our home.Having worked as a Project Manager in the past, I felt I needed to receive other proposals. Making sure everything was apples to apples we were able to make a educated decision base on the information we had requested.Just so you know, we DO NOT use a low number to beat up a company just to get what we want.Matthew and Andrew gave us the time we required to make a decision, which was very professional and courteous.My wife and I chose Service Champ because of our past relationship and trust factor, even though they didnt have the lowest bid, close, but not low.Once the decision was made, Service Champ had a crew out the next day, they understood the importance of keeping my wife comfortable, being she is disabled, they cared for us like family, honest!!!Josh Lara and Hayron Garcia and their assistances started work on Friday at 8:00am and did not go home until they were finished that night at 9:00pm. As you can see in the attach photos, they all worked with a smile on their face, even until the job was done and they were ready to go home. The workmanship was top notch, right down to the clean lines of the electrical conduit and the installed sheet metal ducting, very impressive to say the least!One other note, Terrell, one of the assistance even sweep out my shop/garage before they left, just to ensure we were left with a clean, safe environment, inside and out, thats why we can call Service Champ family!!!The next day, Saturday morning, while Andrew was home with his family, he made a call to us, just to see if we were okay and satisficed with the installation. Later that afternoon, Matthew also checked in on us, that means so much to my wife and myself.All we can say is THANK YOU Service Champs, we look forward to a long relationship in the future.Sincerely,Tamara and Scott Brandts

Review №177

2023-12-19 01:09:31

Jeffrey did an excellent job servicing my ac/furnace. He tore it apart for the 10 year checkup and showed me the the inner workings and how they were perfoming. Very professional at all times and would recommend he and Service Champions for heating/ac.

Review №178

2024-06-01 00:42:39

Good serviceman, Fabian, checked everything. Explained the advantage of having sufficient insulating in the attic. He said this inhibits the heat so the AC doesnt have to work as many hours, keeping electric bill lower AND helps to extend the life of the AC unit. He helped us to arrange another visit with someone who will explain more about why the insulation is low and how to restore it to its normal level on Monday.

Review №179

2024-05-17 18:18:53

HVAC warranty tech Angel and other tech Raphael went over and above with their professional and quality service. 5 stars!

Review №180

2024-02-04 23:20:11

Paul came to change my RO filters and did a good job. My suggestion to him was that they have in their system the type of OR system I have so they would bring the right filters. I will have to change the filters every year. Paul had to come back the next day because he did not have the filters for my OR System which was not his fault.

Review №181

2024-06-28 03:04:46

Rafael the Service Champion technician did an excellent job diagnosing and quickly repairing the problem with the air conditioner.

Review №182

2022-11-08 21:42:00

I had replaced my AC Unit, Water Heater and Ductwork. 3 different team groups for each job. They were all very friendly, respectful and professional on their job. I highly recommend Service Champion . And friendly customer service. Im a very happy customer. Thank you for your time, effort and dedication . Great work too all the employees at Service Champion.

Review №183

2024-06-04 17:24:22

My service was wonderful!Very nice technician-did a good deeds for free also.I will always call you when I need help/

Review №184

2023-12-15 19:13:28

Service champions came to service my heating and air conditioning today for the six month check up. My technicians name was Jose. The amount of expertise and knowledge he had was amazing. A total professional efficient and extremely qualified to take care of any concerns I had and then some. I can always count on this company to come through for me with anything! that’s why I have been using them for almost 20 years now!!!!

Review №185

2024-02-20 20:22:39

Excellent professional service. Wyatt the Technician was super knowledgeable and went above and beyond to ensure everything was working as expected. Very thorough. I received all the paperwork with detailed notes on his service maintenance by email with receipt after the job was completed and signed off by me. Highly recommend Service Champions. 5 STARS *****

Review №186

2024-03-25 16:12:46

Service Champions provided my annual A/C service. Andrew was the technician. He is a credit to this company and to those of us who are fortunate enough to have him selected as our technician. Beyond that, Service Champions is an incredible company. They installed two HVAC systems at my residential property two years ago. Quality throughout and follow up best I have ever experienced. I can’t rate them highly enough.March 2024Service Champions this time installed an on-demand water heater [the third], a whole-house water filtration system, a whole house soft water system. [Since 2020, they have also replaced my heating and air-conditioning system, provided four years of annual inspection/service to my systems, installed two on-demand hot water tanks].Their staff are highly trained, courteous, COMPETENT, willing to answer any question at any time, fun to have around, always going the extra-mile. All of that true this time again, and every time they have been at my home for installations and service.I am in my 70s. I have had a lot of companies work for me over the decades; some very good ones ... but NONE compare to or consistently meet the standards of Service Champions. It is always an honor to be able to evaluate their service and accomplishments.

Review №187

2024-04-23 03:58:29

Mr. Saul was extremely polite, courteous and knowledgeable.Many thanks, I would strongly recommend him as A+

Review №188

2023-05-01 19:13:40

I have been a long time Club Member and had my annual heating system PM. Isiah came out and was courteous, professional, and answered all my questions. One of the best moves to be a part of the Service Champion Family!

Review №189

2023-12-11 23:12:54

Thomas arrived on time, was very polite, and clearly explained his findings. He had a very kind attitude and was proficient at doing his job. I would be happy to have him as my service agent in the future.

Review №190

2023-10-31 18:01:56

I am editing my review. I will include what I first wrote below, but follow up with more information. The company called me twice, because of this review, and said that they are training their technicians more so that issues like mine can be fixed, rather than just an option to purchase a new water heater. Additionally, they refunded the $50 that the gas company charged me because I am a member of Service Champions, and that repair should have been part of their service. So, I am now giving them a 4 star review. I will give 5 stars if the next servicing goes well. I am very impressed with their customer service!first review:The guy who came out to my house was very amiable. The membership seems like a good program, so I hope it will be. For my particular issue this time, however, he did not know how to fix it, and recommended a new hot water heater. He said he could not light the pilot, but he apparently didnt try anything else. The gas company came out and fixed the problem for $50. I am still hoping this company will be good for my HVAC needs, but unfortunately, there repair skills are not sufficient. If they had really had the customer best interest in mind, they would have said that they cant do it but the gas company might be able to.

Review №191

2024-06-07 23:25:16

Service Champions did an excellent job on the yearly plumbing service. In fact, the technician went far beyond professional. Would highly recommend their air conditioner, heater, and plumbing services.

Review №192

2024-05-20 02:03:23

Isiah was pleasant, informative, and patient. Satisfactory service; I would recommend both the service provider and company to friends in the future. JMA.

Review №193

2024-02-02 00:33:48

I had Service Champions replace my entire air conditioning, furnace and duct work a few months ago. I was very impressed with the companies professionalism, punctuality and quality of work. I just had my first biannual check-up and everything was just fine. The company verified my appointment time multiple times and called when the technician was on his way. Great company in every aspect.

Review №194

2024-06-07 02:44:11

NIck did our A/C maintenace. He called to come earlier then the time it was scheduled. After he did the maintenace, he gave us recommendations as they all do before leaving.

Review №195

2024-05-07 21:34:44

Alex did an excellent job with our plumbing inspection service. He was very thorough and took time to explain the various procedures he had performed and gave tips for future maintenance. All in all, a very professional and courteous visit !

Review №196

2023-11-08 00:16:26

From the time I scheduled an appointment, everything went well. I received text messages with updates prior to the date as well as when the technician would be arriving. Thomas was pleasant to deal with. He was professional and polite and talked me through what the service would encompass. Then throughout the service he discussed his findings and showed me the insides of the heater and the video camera images as well. He was mindful of my home and wore protective gear and cleaned up after the service. He was polite and ontime and gave me his contact number to follow up. Prior to leaving my home I received an email with a summary of the service and the next steps for us to take. He provided his contact information and encouraged us to call if we had further questions.I was very pleased with the service and Service Champions Plumbing, Heating and AC. I definitely recommend them to all homeowners.

Review №197

2024-06-23 03:35:29

I always receive prompt & courteous service from Service Champions. I have no reservations calling them to my home.

Review №198

2023-10-21 02:39:12

Brandon came to do my yearly AC maintenance and I was baffled to see all the work that was involved in that process. Brandon practically disassembled my furnace and removed the dust, washed the dirty blower really well and put it all back together. He then removed the covers of the compressor unit and brushed everything to remove the dust. He then washed it really good. He checked all the ducts in the attic for loose connections and joints or restrictions in the duct system. The best part I enjoyed was his personality. He’s very kind and friendly and above all, very professional. Thank you, Brandon. Now I know I’m breathing cleaner air. Hopefully Service Champions value your performance as much as my husband and I did. You’re the greatest!!!Olga Klein

Review №199

2024-05-23 12:15:39

Super friendly and professional team at Service Champions.If you want to be in a proactive position and your HVAC and home plumbing systems, I would really recommend their program. We are very happy!