Presentation on Map Reviews Nearby

Semper Solaris in El Cajon

4.5 (199) 1805 John Towers Ave, El Cajon, CA 92020, United States

Location on the map

El Cajon, San Diego County, California, US

Phone: +1 619-493-4361
Site: https://sempersolaris.com/lo...

Opening hours

Monday:7 AM–12 AM
Tuesday:7 AM–12 AM
Wednesday:7 AM–12 AM
Thursday:7 AM–12 AM
Friday:7 AM–12 AM
Saturday:7 AM–12 AM
Sunday:9 AM–12 AM

Edit info

Total reviews rating 4.5

199 Reviews for Semper Solaris 2024:

Review №1

2024-06-29 04:05:44

We have been working with Semper Solaris over the past year on a large project including a new roof, heat pump system, and a large solar system. Now that it is almost completed, wed really like to thank Cherice Hess and Amanda Nelson for their amazing customer service and support at all phases of this project. Cherice is highly knowledgeable and organized, as well as incredibly focused on completion and always in our corner. Her communication skills are beyond compare. Amanda is extremely efficient and has great technological skills. She is incredibly supportive of company and clients alike. We would recommend Semper Solaris without hesitation in large part because of customer service provided by Cherice Hess and Amanda Nelson and the tremendous work completed by all teams involved. We love our new roof, are really enjoying the cost-effective heat pump system, and are very proud of our solar system. Thank you Semper Solaris!

Review №2

2024-04-17 15:58:42

Semper arrived right on time! We were greeted by our awesome technician Danny, well mannered and quick to getting to diagnostics. All our were units checked quickly and thoroughly. The rains brought a mold smell when blasting the AC. Thankfully the problem was resolved without extensive intervention. A filter swap and the option of a cherry smelling air neutralizer to be placed behind the filter. Danny was nice enough to relay me with information in regards to how often the filter should be changed and cost effective options. Im so glad we went with Semper Solaris, they have exceeded all my expectations, have great staff who are receptive to what ever questions and issues we have as new AC unit owners. They dont hesitate to react, and are never trying to upsale you. There service customer service is impeccable, they dont leave you hanging when it comes to their services, they are always faithful.

Review №3

2024-05-16 23:33:56

Our unit have error of 14 micro converters were not communicating and the gateway have a breaker tripped with 2 red LED lights which indicating a fault. Ms Linda C. was very helpful and troubleshoot the problem in a professional manner, she gave the instructions that were easy to understand and follow and that resolved the issues we were having. She is very knowledgeable and very professional. and I’m glad that she is the one who service my issue.R/Victor Sibayan

Review №4

2024-05-30 00:03:54

After researching thoroughly and getting 6 estimates, we had Semper Solaris install solar panels for us in 2017. Recently we contacted Semper again to get more panels and batteries so that we could supply our own power at night (when electric rates are highest.)Mark Ivory was our representative and he was great. He was very knowledgeable and friendly. We just signed a new contract with him.

Review №5

2024-06-24 23:09:28

We were having a problem with our Tesla power walls charging and discharging according to the schedule. Josh from Semper Solaris was able to troubleshoot the problem and create a solution. He followed up on the problem for more than a week to make sure that the system was operating as expected. Excellent customer service. He not only quickly diagnosed the issue but provided a very detailed explanation regarding how the system works. Also as luck would have it, there was actually a planned power outage during the monitoring that allowed for additional testing of the resiliency of the whole system.

Review №6

2024-06-05 20:48:44

Danny and Julio came out to do an evaluation of our HVAC system. I was easily able to schedule an appointment time that met my schedule and they were on time and respectful of our space and very thorough in their inspection. They even crawled underneath the house to do a full inspection of the ducts, which I was sure must be compromised due to the prevalent wildlife in the remote location where we live. They found that the ducts were in better condition than we had suspected, resulting in a savings of thousands of dollars compared to what I was expecting. After the inspection, they presented all of our options and provided details and quotes for us to consider and answered all of our questions. They didn’t pressure us to make a decision right away, but outlined the next steps we would need to take if we decided to move forward. Very impressed with their service and their approach. It is consistent with the experiences that we have had so far with everyone from Semper Solaris. Highly recommend!

Review №7

2024-06-24 23:34:21

We previously hired Semper for our solar project and had them back to replace our roof. Christian was the project manager for our roofing project. He was diligent and responsive throughout the process. We very much appreciated the time and attention he paid to our project, which turned out really well.

Review №8

2024-05-16 17:25:15

Danny came and worked promptly and efficiently. He reminded us about the maintenance required to keep our warranty up to par, as we can lose track of things easily. He communicated appropriately and took care of our HVAC needs and we couldn’t be more happy! Overall we have been completely satisfied with the service at Semper Solaris. Thank you.

Review №9

2024-05-11 00:21:42

I hired Semper Solaris in 2019 for a roof and solar panel installation. While the project encountered significant problems, resulting in water damage and a loss of use of my home for 10 months, Semper Solaris response was absolutely phenomenal.What Went Wrong Initially - There were major water leaks after the installation, making my home unlivable. It was a stressful situation, but what truly impressed me was how Semper Solaris handled it.What Went Right*Excellent Communication:Carlos Gonzalez was assigned to my case. He provided daily updates at 5:00 pm, keeping me informed regardless of news or lack thereof. This consistent communication made a huge difference during a stressful time.*Standing Behind Their Work:Semper Solaris took full responsibility for the issue and never pushed me towards legal solutions. They brought in their own experts and ensured everything was rectified.*Going Above and Beyond:The entire roof needed to be removed and reinstalled. Semper Solaris commitment was evident, giving me confidence they were dedicated to resolving the problem.*Why I Recommend ThemWhile the initial project had significant issues, Semper Solaris exceptional response is why I give them a 5-star review. When hiring a contractor, the most important factor for me is knowing theyll stand behind their work and address any problems that may arise. Even though the experience caused significant disruption, Semper Solaris dedication to making things right gives me full confidence in recommending them.I hope this review helps others make informed decisions!

Review №10

2024-06-27 22:38:50

System is up and running. The roofers, led by Christian, were great, as were the electrician, HVAC representative, and most of the solar team. Little glitches with scheduling and communication, but overall a positive experience. I would recommend Semper Solaris for your solar project, including re-roofing as preparation for the solar installation.

Review №11

2024-06-28 18:38:43

I have been a customer of Semper Solaris since 2016 when my first panels were installed. Over the years there have been a few issues, however, Semper Solaris has stood behind everything 100% and completed repairs to my satisfaction. They are always available and they always concerned about providing the best possible service And warranty coverage.I have a Sunpower system on my house, and Semper Solaris has always gone to bat for me with Sunpower to make sure that we have the replacement parts needed, and the repairs made as soon as possible.In particular this year I had several micro inverters fail, and Cherice With Semper Solaris stayed in touch with me throughout the entire Replacement process and interfaced with Sunpower to make sure everything happened as soon as the parts were available. In fact, Cherice went out of her way to make sure my roof was mapped and provided to Sunpower which allowed me to take advantage of per panel monitoring of my entire system, which wasn’t available at the time I purchased in 2016. Now, thanks to Cherice. I am able to look at the production from every single paneland problems if they come up as soon as possible.I would highly recommend Semper Solaris to anybody looking for a solar panel system.In my opinion, one of the most important factors of owning a solar panel system, is follow up in service after the sale. Semper Solaris really comes through in that regard.

Review №12

2024-05-13 00:11:07

After a lot of research, we are so pleased to have found Semper Solaris. It was Mark Ivory who made the difference in our decision. He was very professional, knowledgeable and always answered our questions and concerns. He followed through every time, and we felt like we had a partner to rely on and trust during the entire process. I highly recommend Mark and the entire Solaris team!

Review №13

2023-05-15 19:43:18

We previously tried to work with 2 other solar and roofing companies that came knocking on our door to replace our roof and install 10 panels for us. Unfortunately, they both tried the ol’ bait n switch scheme to mark up the price on their initial quote, essentially breaking their own contract. Rather than waste time in court (and shotty workmanship to make up for the profit they’d lose), we cut ties and decided to give Semper Solaris a try. They sent out Char Toledo to meet with us and were so happy they did. She carefully listened to our needs and coordinated everything from start to finish. When we came across questions, Char immediately answered them or got on the phone with PMs or other members of her team to ensure we were taken care of! Additionally, our project was completed just in time before the epic rainfall we saw this past wet season in San Diego (2023) — and we’re happy to report their quality work passed with flying colors, as there were no leaks at all from the storms and our panels are producing energy flawlessly. We are so happy and grateful to have chosen to go with Semper on this project. Thank you to an amazing team and company to work with! Also a very special THANK YOU to Char for taking care of us through it all!!

Review №14

2024-06-26 20:56:05

If I could leave negative stars I wouldAvoid at all costs!We hired Semper to put on solar and the roofing company forgot the membrane between the panels and the house -Hundreds of gallons of water flooded our drywall and then mold set in.The company has been abysmal at best.Laura, our supposed project manager has zero idea how to remedy the situation. She doesnt follow up, hides from calls, wont process expenses, incompetent.She doesnt speak to the contractors so there are major communication issues and delays.There is no one to help the customerAfter canceled summer plans we are their mercy here - delay after delay -We are owed thousands of dollars in the SdGE reimbursements, solar loss, landscape soil and drain cleaning (painters dumped paint in our gardens and grass drains), upholstery cleaning from mold, floor tile repair from water damage, etcDisaster - and no one seems to care after they make the sale.This mess has been going on for months with little no resolutionAvoid this company like the plagueMy yelp review:They installed our solar and forgot the barrier in between the panels and our roof - the entire side of our home flooded and was filled with mold. The roof was finally repaired after months and now they are working on interior. Summer vacation canceled, graduation party canceled, SDGE bills through the root, mismanaged contractors with no direction and an inexperienced manager, Laura dealing with our rebuild.I would chose another company - this has been months of issues, problems and mismanagement

Review №15

2024-06-27 09:04:55

After several failed attempts to communicate our solar production problems, Josh was the only tech support person at SS that understood the nature of our issue (solar production maxing out a 6kW/hr during peak production periods in a 7.92 kWp array). He identified the issue was due to a faulty inverter, which SS is going to replace tomorrow! Highly recommend Josh, a very sharp service tech, a step above some others.....

Review №16

2024-06-07 03:07:06

We had a great experience with Semper Solaris. They were transparent with anticipated costs, communicated well, and got the job done in a timely manner. Special thanks to Christian and Rhami for staying on task and keeping us informed throughout the project.

Review №17

2024-05-27 22:59:15

Semper Solaris provided an excellent estimate for the work being done. Roland met with me and took the time to go over all the details of the project. Exceptional service. Most highly recommend.

Review №18

2024-06-04 00:22:44

I have been a client of Semper Solaris since 2014. My system has functioned reliably since the inception. I recently had an error code and called to have it checked out. I have been dealing with Josh Demangelaere and I couldnt have hoped for a more helpful & polite person to try and get my system back up and running. Josh has bird-dogged everything from error code analysis, warranty coverage and ultimately getting the right people at my doorstep in short order. In todays labor market, Josh is a rare breed. I felt like I had a family member taking care of my issue. I have in the past and will continue to recommend Semper Solaris to friends and family because they are professionals and have the Git-R-Done spirit.

Review №19

2024-05-14 20:28:23

David listened well and patiently. He easily understood he concerns and was able to find a resolution AND provide understandable explanations. He thoroughly explained the equipment and performance as well as provided great graphics to show the functionality and costs savings being experienced by the system. Superior customer service and so appreciated

Review №20

2024-06-27 17:38:21

David the representative was very helpful, patient and clear with his instructions. I had no idea my system was so screwed up for so long. I highly endorse David as a very helpful representative! I will be very happy to work with, him anytime!

Review №21

2023-05-25 07:57:18

My Mom was looking into Solar. I wanted to be there and Semper Solaris scheduled appointment around me. Our Salesman Michael Barber showed up on time. He was polite and really friendly, but most of them are. Once we sat down I was waiting for the normal techniques. But Michael was different, he was talking with us. He was genuinely curious on our needs. My mom and I learned alot about solar and all the different parts to it. He definitely won us over with his respectful nature. I was very relieved and like my mom glad we signed up. I would recommend calling Semper Solaris to anyone, especially Michael. The whole process was great and the set amount my mom is paying is great. I am glad she can now use her heat and Ac without worrying about the cost. Thanks Semper Solaris.

Review №22

2024-06-25 21:37:38

Danny, the technician, arrived promptly as was scheduled. He was very cordial and knowledgeable. He was informative and thorough as he inspected our heating system. I would definitely rate his performance here as a 5 out of 5.

Review №23

2024-05-24 19:28:24

My Solar and Battery install with Semper Solaris started off shakey. It seemed like they had a hard time getting the design correct on my house so this process took months longer than it should. Fortunately for me, this delay allowed me to change my battery from a Tesla Powerwall 2 to a Powerwall 3. My Energy consultant Phil, did a great job getting the change order in the system so that battery change did not hold up my installation. I still have some ongoing issues from installation that still need to be corrected so I am waiting for those items to be scheduled. Overall, I would recommend Semper Solaris and Phil for your solar and battery projects. At times, getting in contact with the right person (such as finance dept) at Semper Solaris was challenging, but Phil was always reachable.

Review №24

2024-06-25 19:34:16

From the time of the call in and actualnservice at my door was the next day. From the return call on service to the tech at my door it was very professional and courteous. Tech arrived next day and informed me what part had failed in my HVAC and how long it would take to fix. Professional from start to finish.

Review №25

2024-05-31 19:35:23

After a few set backs, Phil was able to see my project through to completion. Phil always had my best interest in mind.Eric and his team of friendly and professional installers were able to complete my complex installation in one day as opposed to two as was originally planned.Phil, Eric, and the team are fantastic!

Review №26

2024-04-09 00:03:52

I provided the em detailed info on what i needed for my project. The main part of this was needing a new roof in the equation. They were not able to meet what another company was providing so we could not move forward. I was impressed with them coming to the meeting with all the details of the proposal and her recommendations on how I should move forward with the other company since they were not able to match the offer. I would recommend them For a company to bid on your project

Review №27

2024-06-02 04:12:02

We have had solar panels from Semper Solaris (NEM 2.0) since 2017 or so. When SDG&E opened up the option to add panels (with battery) without having to move to NEM 3.0, we wanted to expand our system in that way. A salesperson came out to get our information and answer our questions; we waited to hear from him with an estimate. When Semper Solaris hadn’t heard back from us after a couple of weeks, Mark Ivory came out to follow up. He helped us start over again and cleared up several pieces of misinformation we had been given. By the end of that day, Mark had sent us the forms and the estimate for the work.A few more questions came up when reviewing the documents and Mark answered them very promptly and clearly. He clarified what looked like discrepancies to us and re-sent some forms that needed to be changed. We electronically signed all the forms (in a LOT of places) and we were signed up.Once Mark entered the scene, the sign-up process couldn’t have gone more quickly and smoothly. Thanks, Mark!

Review №28

2024-05-17 22:16:08

Semper Solaris installed our solar panels, battery backup system and was one of the only ones that would trench our new 200amp service. Thanks to all of their employees that worked on our system. Everyone was amazing and special thanks to our sales rep Phil Valverde for hand walkin us through the whole process!

Review №29

2024-05-24 22:44:43

Roland and Semper Solaris has continued to provide top-notch customer service, and un- interrupted Solar service since installation back in December 2019. Not only has the system remained operational at 100% since install. We have had zero electric bills outside if the monthly nominal charge to remain attached to grid.Big shout out to Roland and Semper Solaris.Sincerely,M. Dean

Review №30

2024-06-10 18:30:50

Danny showed up on time and was professional. He explained each step of the maintenance process (i.e. what areas of the house he would need access to and what he was looking at to make sure the system ran properly). He was very knowledgeable explaining how the maintenance of our system was important to keep our warranty valid. Danny even showed me the old filter, explained how important it was to change them out, and provided me the information I needed for replacement of the filters. Very pleased with their service today and don’t regret purchasing/servicing our HVAC system through Sempre Solaris.

Review №31

2024-06-18 00:09:53

Technician was very professional and friendly. Arrived on time knew the issue as I explained and gave several options to fix. He was able to to have a fresh scent of cherries flowing out vents(very appreciated). Look forward to having comfortable atmosphere during the hot days of summer!!

Review №32

2024-05-17 18:47:16

Danny, provided such excellent help and came up with a perfect game plan for our air conditioning unit. We were having trouble with our air conditioner freezing over for sevreal years but Danny, figured out the problem finally. Im so grateful that he was able to come out and help us today! Thank you, Danny for the superb service.

Review №33

2024-05-10 20:42:56

Mr.Le and his crew did a outstanding job of repairs to our roof. Always professional and polite, nothing missed their eyes. Would recommend hem to anyone who needs roof or Solar done. T/Y.

Review №34

2024-04-08 19:43:57

Danny was very professional and thorough. He found the problem right away and fixed our furnace so the family is happy.

Review №35

2019-08-27 19:49:10

Rhami was a very good sales consultant, and worked with our request to add two more panels to his initial design. We really liked team Emilio and his crew. Marcos and Robert enjoyed playing Peters drums during their lunch break, which was totally fun. We were happy to share our oranges from our trees and Dutch cookies with the team. Overall we had a very nice experience and the Semper Solaris crew and staff were very nice, professional, and courteous. We would recommend Semper Solaris to anyone who is interested in solar!

Review №36

2024-05-22 00:47:57

David Fontaine was my scheduled virtual technician. He was able to tell me what was wrong, and when my production hadn’t been what they suggested, he did research. Finding the problem he called me back with a solution and apologized. Great service, and I appreciated his honesty.

Review №37

2024-06-12 21:24:16

I had called the Semper Solaris for assistance regarding my high consumption. I was extremely thankful because the call center assist scheduled me right away with a tech to identify the extra consumption. Angie Corsaro promptly returned the call on time and she walked me thru the whole process of diagnosing the problem. One of the culprit that was identified is the Comms connection to the router; surely enough the green lights came on and the inverter start showing some data. Ms Corsaro is absolutely very professional and she was an Ace of what she does. Thank you so much SemperSolaris for having techs like Angie. I give her ten stars🫶🇺🇸

Review №38

2024-04-12 21:43:58

We started our search for a solar upgrade to our system 2 panels and battery earlier this year.Reached out to Semper Solaris first, everything was great, consult was smooth and gave us options, but pricing was based on powerwall 2 and would be updated March 1, once powerwall 3 became available.Since our initial appointment, as one would expect semper has reached out consistently to check in. I recently responded asking them for a new quote with the official powerwall 3 numbers. They indicated we needed to set up a new consultation at our home. I advised we already had one previously and I simply needed a new quote nothing has changed in the few weeks from our previous consultation on our end.They refused to provide an updated quote without a new consultation. I advised them to remove us from further contact as I would no longer consider their company for business.I continued to receiver further communication from their team after asking to be removed from their list.Not a great experience.

Review №39

2023-01-24 21:06:45

I am so glad I went with Semper Solaris on my solar and roof install. Above all, i would like to thank my sales representative Char Toledo, whom helped me so much from start to finish. She worked diligently with me on helping get the most discounts but also keeping up with the install team and everyone in between. Thank you so very much for everything!

Review №40

2024-06-03 20:35:36

David was proactively engaged and we diagnosed the problem in a short call.My past history with Semper support in the 2020/21 was a little rocky, but they seem to have turned that around if David is any indication.Good work David!

Review №41

2024-01-13 15:51:54

EXTREMELY POOR CUSTMER SERVICE!!!!!I will now share highlights:-Installer lost check for over 20K. I had to close checking account and it took over 6 hours to reroute all monies going in and out of this account,--Also, my solar production is not being reported to me. They explained that my Enphase Box (located outside) was FRIED when I had a power outage and it now needs to be replaced. Incorrect wiring? Faulty equipment? Who knows.- Also, damaged gutters that cannot be fixed and need replacement.- Also, NON-Compliance with my HOA.- Also, In general CUSTOMER SERVICE RARELY DOES WHAT THEY SAY THEY WILL DO. I HAD TO FOLLOW UP MANY TIMES, CALL BACK, ASK FOR WHAT WAS PROMISED ..........I have been passed from person to person!I find it extremely distasteful when a company waves the flag and promises excellent customer service and DOES NOT DELIVER.Currently I am waiting to hear back from them regarding turning my system on and as usual was promised I would be contacted later the same day. I have not been contacted - this is par for the course and as I mentioned I am still waiting to resolve the damaged gutter issue and Gateway box replacement.Also I just received a notice from my HOA architectural committee stating my solar is not in compliance with their standards. Semper agreed to these standards by signing the HOA Solar Rules and Regulations. I am subject to fines if this is not corrected. I just contacted Semper and I am waiting to hear from them. I am suppose to have one conduit and the conduit should be painted to match the house color. (see picture)Javelle at customer service told me that it would be impossible to change my conduit from two to one. My HOA wrote a letter on my behalf stating that IF SEMPER DOES NOT COMPLY WITH HOA AS AGREED TO SEMPER WOULD BE BANNED FROM DOING ANY MORE BUSINESS IN MY REYIREMENT COMMUNITY, ( a DEL WEBB retirement community), Suddenly they were able to fix this problem and I received a phone call that afternoon - AMAZING!I will update this review, if and when these MANY problems are fixed.UPDATE: My system has been turned on.UPDATE: I had an appt. to begin to remedy the HOA Non-compliance issue. They did not show for the appt. I am currently trying to reach them.UPDATE: I left a message and an email. I was told they double booked my appt. They did send someone out later the same day. The gentleman was prepared to paint only and I explained the need to change the conduits as My solar is NOT in compliance with my HOA. Nothing was accomplished today. I am waiting for a phone call from Javelle tomorrow on May 10th.UPDATE: It is May 10, after 4pm. I have not received my promised call back today.I will update my review when my Enphase Box, gutters and non-compliance issues have been fixed....Non-compliance issues have FINALLY been fixed. My HOA sent them a letter stating that they SEMPER SOLARIS would be banned from installing in my retirement community if they did not fix the NON-Compliance issue.Still waiting on the gutter and the Enphase Box.UPDATE: I am still waiting on the gutters on May 28th. I had an appt to fix gutters and the guy did not show up. I called and Semper customer service said the guy had an equipment failure and they rescheduled me for next week. Semper should have called me, Par for the course.Update: gutters completed today 6/1/22.Also, waiting to schedule replacement of Enphase Box that was FRIED during a brief power outage.IT HAS BEEN ONE THING AFTER ANOTHER!!!!!!!!!!I will keep you posted....UPDATE: the box has been replaced on 6/15/22.I signed my contract on Jan. 18, 2022 and finally I am done with them on June 15, 2022.To wrap it up in a few words. Incompetence, carelessness, rudeness, lying to get your business.This was the ABSOLUTE WORST EXPERIENCE I have ever had doing business!I DO NOT RECOMMEND!

Review №42

2024-05-23 21:15:39

It’s great to work with companies who are supportive of the veteran community. I look forward to partnering with them for the PTSD Retreat Center. Roland Obana was a pleasure to work with and incredibly helpful. Look forward to a great relationship!

Review №43

2024-05-08 19:09:32

Roland was awesome! Very knowledgeable, polite and friendly. Did an outstanding job. Whatever he’s being paid is definitely not enough.

Review №44

2024-06-26 16:49:20

Your service representative was prompt and showed up on time — Thanks! He answered all questions I had, and made sure that all concerns were addressed. Very pleasant rep. Thanks again.

Review №45

2024-05-10 16:33:48

Linda C was excellent in resolving our problem. I also liked the video call as she could see what I was looking at on my inverter box. She was helpful in sending the link I needed for equips as well.

Review №46

2024-05-03 18:43:24

David is the best. He never stopped until he fixed the problem and the next day he called back to make sure everything is okay. He is a great asset to Semper Solaris.

Review №47

2023-05-31 23:07:14

I had a great experience with Genevieve and the entire Semper team. Genevieve’s approach to the process is to educate you, not sell you. The install was quick and looks great. Finally the entire process was weeks long not months. I have a friend who got solar before me and his is still not up and running. I’ve been running for 2 months now.

Review №48

2024-06-18 01:49:47

David has been incredible to work with. He is very responsive and is proactive in reaching out to monitor my system and ensure everything is functioning correctly.

Review №49

2024-06-13 22:00:37

I spent a couple of hours between 2 calls with David trying to get my system on a new WiFi. He was great very patient with this old man trying to figure out things between me and my computer and phone he finally tried something new at his end I was able to patch it on at my end great job David

Review №50

2022-10-10 21:52:57

Armando champagne was a great help throughout the process. He gave me a great deal for two Tesla batteries. And mark ivory was great on helping me after the fact they were installed. He took the time to come to my house and make sure my app was running correctly as well as the batteries themselves. Both were of great help! Ty to both and Ty to Tesla batteries.

Review №51

2024-04-18 18:21:42

Danny was a great technician. He was thorough, friendly helpful and professional. He completed the work and investigation at an extremely competitive price.

Review №52

2023-05-25 01:20:13

Definitely a great experience working with this team. From the initial sales, to inspections, to on site installation and set up. They were professional at all times abd went above and beyond. Clean up was a breeze and now Im waiting on the final inspection to go live with the solar system. Great job and I would also like to thank Char who kept me informed of the process the entire time. Thanks a million!!!!Perry

Review №53

2024-01-27 01:08:05

I spoke with Mark Ivory. He is awesome. Really explained everything in detail. Not your normal solar rep. I have ran into some pushy ones. Mark took the time to review everything with me. Thanks

Review №54

2020-07-21 18:22:14

I was convinced that all solar companies were out for my money and the state tax credit, with no concern for my needs! I knew Semper Solaris supported Veterans and invited them to give me a quote. Wow, not what I expected! Dave gave me an education on the whole process and convinced me that outright sale was the way to go! He sized my system based on my average use and gave me a couple of discounts as well. He set up my system to be financed thru Wheelhouse credit union. Every detail was arranged, and all documents were electronically signed, in just a few days.They drew up the plans, submitted for permit, and came out to do the install in just 2 weeks. Austin and a team of installers were such a joy to have crawling all over my house! I asked that ugly exterior pipes be avoided, and they did! Not one pipe is visible on the outside of my home. I am so pleased with the outcome! I know they worked hard as they finished 3 pizza’s and a case of cold bottled water! I’m excited to get the app that will give me system operation details on my phone. Definitely 5 stars for Semper Solaris!!!

Review №55

2023-11-13 22:29:18

We are currently in the middle of the installation process for solar panels, a Tesla Powerwall, and a heat pump.We chose Semper since they do everything in house and they were price competitive. No need to have several vendors in the house!From the start, our salesman, Mark Ivory, was very responsive and answered all my questions.Our HVAC install team was very professional and was able to work around my crazy schedule.We are looking forward to getting the solar installed and complete!

Review №56

2024-04-09 02:30:26

Rachel did a good job on setting up, follow through and providing project updates. Her response on my calls and/or need for status and additional information is timely.

Review №57

2020-09-11 15:35:46

Given the California fire hazards and potential electrical power losses, my wife and I decided that adding a battery to our existing solar system might be prudent. After substantial homework considering the options, and then severely testing the patience of Semper Solaris super sales representative, Paul Rampoldi, with endless questions, we signed a contract to purchase on 7-7-2020. Paul clearly explained, in writing and pictures, what the schedule would entail. Considering all the very unusual circumstances of Covid 19 virus, extreme state-wide temperatures and fire-fighting, plus support team family disruptions regarding school starts, etc., we expected substantial delays.Instead, our initial and very thorough site inspection, including roof and solar panel checks, was very professionally conducted by Alberto Quintero on 7-22-2020. Following all design processes and pre-approval, material acquisition and scheduling, actual installation was conducted on 8-21/24-2020 by Val Valdez and Eliseo Morales. Paul Rampoldi, the project sales representative, even went to the trouble to stop by to observe the installation action. The installation team could not have been more professional. Almost surgical in their approach, everything was clean, orderly, well-coordinated between the two and completed with precision. Not one dropped screw or piece of any scrap was left. Their work was immaculate and they kept me completely informed throughout.Post-installation and pre-inspection preparation was so well conducted by Aria Moeini that the successful city inspection was completed in minutes on 8-25-2020! Semper Solaris requested “permission to operate” from SDG&E and it was granted on 8-26-2020. It was a very smooth, orderly flow of events!The positive pattern continued on 9-09-20 when our UV unit was scheduled to be installed. Felipe Piche and Steven Steward called to confirm one hour prior to scheduled arrival time. They arrived exactly on time, described their plan, and completed the installation in less than an hour. Throughout, they were neat, clean, courteous, and exceptionally well-spoken in describing their work and operating procedures for the equipment. The worksite was left neat and clean!In my former profession as a management consultant and trainer, I worked very closely with every function and paygrade within hundreds of trade contractors in several states. I’ve never seen one more impressive than Semper Solaris has been in this endeavor! EVERY company representative has been on time, pleasant, courteous, well-spoken, very clear as to their intent and in their follow-up, and well-focused. EVERY person has pre-announced what I could expect, performed their function, then ensured that I saw and understood what had been achieved. Every step was prefaced by a call from the office confirming what and when each event was to occur, who would arrive and that they would call before arriving. There have been no surprises and every event has gone exactly as advertised. Chris, the battery guru in the office, has been super helpful in helping me with detailed battery questions. The finished product is a very neat, compact, clearly labelled package. See attached picture.

Review №58

2023-06-02 21:42:27

I’ve had a wonderful experience working with Char at Semper Solaris. She’s been responsive to all my inquiries, flexible with her availability, educative about the products and service available by Semper Solaris and installations procedures and options. It’s been a great pleasure working with Semper Solaris for my solar panel install. Definitely recommend Semper Solaris for solar panel electricity needs. In addition, Semper Solaris also employs fellow services members who have defended our liberty, welfare, and our nation’s freedom loving way of life. Thank you Semper Solaris for your service.

Review №59

2023-10-27 01:18:08

Only reason there are no stars is because they wouldnt let me choose that option. Do not use Semper Solaris for any type of Solar or Roofing work as the company is far below average in customer service, solar system knowledge, workmanship/quality, value (charged me an additional $5,000 for removal and reinstall of Solar) and scheduling. Absolutely horrible company and horrible experience.Contracted with Semper Solaris on September 22, 2022 for removal of existing solar panels (panels 7 years old), removal of existing roof, installation of new roof and re-installation of solar panels.Semper Solaris shorted out the inverter due to their negligence, resulting in 10 months of no Solar generation (there remains a problem to this day, October 26, 2023).Refused to pay for electricity bill, (over$2000.00), which is zero every year and I receive $500.00 back from generation of power.I sent a letter to the owners a few weeks ago, certified mail so I know they received it, explaining the 10 months of failure and they have not had the decency to reply. To date, system is not working. If not for Sunpower, I would have been out much more money.I am retired military and for Semper Solaris to use the word “Semper” to affiliate themselves with the Marine Corp. is an absolute embarrassment. The Marines have integrity, honor and commitment and Solaris does not. Worst company I have dealt with - ever!

Review №60

2019-08-15 16:44:10

I chose to go with Semper Solaris because they have a 25 year warranty and will replace the panels at no charge if something goes wrong. I liked that they email and text to communicate, more than by phone, so I can get to it when Im not so busy. Overall, everything went really well, from the sales consultation, the the installation which was really quick, to the after care. I would recommend anyone thinking about solar to give them a call.

Review №61

2024-06-18 17:46:09

I had issue with app not getting updated with Generation Data, support rep helped me setup phone apptment and then on Call David helped me get app working again, he was very helpful, coordial, overall great support

Review №62

2019-04-03 07:05:10

My recent business with Semper Solaris has been Outstanding. Due to the recent rainy season, my roof was damaged and leaking. I had five quotes with other vendors for solar and 3 quotes for the roof. I decided to go with Semper Solaris because they had the best price for both solar and roof as a combo. They also were veteran owned and had a good rating on Yelp and Google. I had to do research on the type of panels and invertors just to make sure that they had a quality product. Others countered and still could not beat the price. To start, my Consultant was Roland O. He informed me on the process, how long it would take, and the cost. I was given a military/veteran discount. Next, was Field Supervisor Cesar A. He walked me through the re-roofing project. That part of the project took about 2 weeks for the entire roof. Once complete, then the solar portion took place. Billie Yako, Senior Installation Coordinator, held my hand through the process, making sure everything was correct and on schedule. If I had any questions, then she would call, text, or email within 24 hours. The solar project portion took less than a week. SDG&E and the city inspection passed in less than a week later. Billie followed up making sure everything went smooth and insured that I was able to monitor my system online or on my smart phone. The entire project was done during the rainy season and was completed under 1 month from start to finish. I would highly recommend Semper Solaris.

Review №63

2023-08-01 17:18:49

Very impressed with Semper Solaris. Right from the beginning, our sales rep Rhami made a professional and informative house call. We were notified in advance of every step and an estimated timeline. All steps were completed ahead of schedule. The installers were efficient and kept our property neat and clean. The electrician Tommy was very knowledgeable, professional, and friendly. We are up and running in about a months time from the start. Definitely reccomending Semper Solaris to anyone who wants quality, value, professional, responsive service and panels.

Review №64

2024-06-07 23:43:25

Angie C. was able to help me with my technical issues and more, and on top of that within a reasonable amount of time. I was impressed with her patience and kindness through out the process.

Review №65

2023-05-17 23:51:29

We went through Semper Solaris to purchase solar and a new AC unit for our house last July. From beginning to end, the process was so smooth and easy. Char Toledo was our contact throughout the process and she was incredibly helpful, professional, and responsive anytime we had questions. All the installers/service technicians were knowledgeable and friendly, too. I have since recommended Char and Semper Solaris to many of our friends and family.

Review №66

2023-06-03 20:01:48

Semper Solaris offered their excellent work at competitive prices - and did an great job on installing our new solar system, including new solar panels and 2 Tesla Wall batteries. Tanya was our first and then consistent contact from Semper Solaris and she was a wonder throughout the process. Tanyas expertise and Customer Service is #1! She initially provided an extensive briefing for the proposed system; what we could expect; the costs, financing options and rebates, and the installation schedule. Whenever we had additional questions, she was quickly available and had clear informative answers. The few minor hiccups in the process were also resolved quickly by Tanya, helping the build and inspections move forward smoothly. Overall, we would highly recommend Semper Solaris as an excellent company that provides thorough quality work and is responsive to their customers. Weve referred at least two other satisfied customers...so far!

Review №67

2023-05-16 01:03:24

I am so happy we went with Semper Solaris for our solar install! We live in the Julian area which sometimes limits our options for contractors, and we were thrilled to have had them take on our project in the backcountry. I think the real reasons we are so happy with our service can be contributed to the crew who did the actual install (so wonderful and professional!) and our service rep Chase. Chase made it feel like he, my husband, and I were all an equal team sorting out all the fine details that made our big job (35 panels) come to fruition. Seriously cant thank that guy enough!!

Review №68

2019-09-04 22:38:24

After 5 quotes my husband got this was the company to go with and Im so happy we did! Installation was professional and quick. Follow up a month later with Courtney to make sure we know how to use/ read our meter. Very nice! Would recommend 100% to anyone who wants to go solar.

Review №69

2024-06-14 18:44:28

Great job. They were always on time and on task. They provided updates regularly and walked us through the new system. Awesome

Review №70

2019-10-28 16:42:26

I had retained Semper Solaris as the general contractor for my home roofing and solar projects. The roofing project had been completed to my great satisfaction as listed in my previous review. The solar project was fully completed a couple of weeks ago. And true to form the solar project was also completed to my great satisfaction.Semper Solaris was able to fast track both my solar project city permit and SDG&E net-metering permission. The solar project was completed much sooner than I had originally expected. The project team led by Billie Yako was punctual, efficient and meticulous and kept me informed every step through the whole project. Billie went out of her way to turn on my solar system production without delay once SDG&E gave its permission while our family was on vacation in Europe. I really appreciate that effort and I’ll definitely recommend Semper Solaris to anyone interested in going solar.

Review №71

2023-05-25 22:04:27

Had a great experience Micheal Barber from Semper Solaris!!! He helped me with my solar installation. I didnt think i could afford it but he helped me and find me a payment plan that i can afford. It nice to know there is good people out here on this earth . He really cares about his customers you can tell he loves what he does .He expects the job to be done right and to make sure you only get a great professional experience! Really recommended him if you want a above and beyond solar panel experience, cant go wrong !!!!

Review №72

2024-05-23 20:11:36

Danny was the consummate professional. He found the problem, suggested a cost effective solution and is scheduling the fix. Extremely pleased with his customer service.

Review №73

2023-05-31 20:14:02

We’ve had our solar installed for over a year now and our true-up bill was only $200. That’s a major difference from the $3000 a year we were spending. Genevieve was referred to me from my best friend who did their solar system. Since we’ve had ours installed we have referred our neighbors and a co-worker who she has helped. We love that our panels are American made and that we can see each one on the app to make sure nothing is wrong with them. Thank you Semper for a great job and saving us from SDGE!

Review №74

2023-10-19 15:12:14

I used Semper Solaris for Solar Panels, Roof repair and HVAC. Ive never had a better experience with any contractor. They were on time, friendly, professional and great pricing. I wouldnt consider anyone else going forward for Solar or HVAC. Thank you!

Review №75

2023-05-15 18:20:51

The team at Semper (Mark Ivory is my rep) installed new roofs, solar + battery, HVAC, and upgraded my electrical panels on my home in Julian. They all did a great job. It was a long project but it all got done and they have the best warranty Ive seen from any contractor. They are reliable even all the way in Julian and I will continue to refer them to anyone in San Diego County.

Review №76

2023-05-31 18:17:35

Thank you Semper for the fast and awesome install! We love our solar so much. We were paying $200 before and now our bill is around $20 a month! We should have done this much sooner. Genevieve the sales consultant was revered to us by a co-worker and she was fabulous to work with! Make sure to meet with her. Thank you again Semper!

Review №77

2023-05-24 22:33:46

Char Toledo at Semper Solaris was great! She was informative, professional, and most of all patient with ALL my questions. Going solar was a big deal for me. I have have two electric vehicles and two electric bikes. Char explained the pros and cons of what I was getting into. I initially wanted two Tesla batteries and 40 solar panels, but she worked out all the numbers so it made sense with my goals. I ended up with the perfect set up with 1 Tesla battery and 24 solar panels situated in certain parts of my roof. I had no idea how important the angles and positioning of the panels played in maximizing the output. I was also picky on how the panels looked on my roof as well. I am extremely happy with the final result and the output almost exactly matches my family’s daily needs. Char saved me money by just listening, providing strategic input and not overselling me. I added a couple pics for reference.

Review №78

2023-04-11 06:00:49

We have worked with Semper Solaris on two occasions. Initial install and also adding some more panels due to increase demand of our household. Mark Ivory has been amazing to work with. Very receptive, punctual and great customer service. We were Initially recommended by a friend and have recommended many others who are also happy with Semper Solaris!

Review №79

2023-10-14 14:59:11

Our home now has solar thanks to Semper Solaris.My mom had solar put on by Semper a little while back and it had been recommended by a friend who used them as well. Paul Rampoldi was her go to for everything. We met Paul about 1 year prior but were not ready to make the purchase. When we were finally able to get the process started the April 2023 change in NEM was only weeks to days away. We called Semper and asked specifically for Paul to be the person we would work with. He was super helpful in explaining what we would need for our home based on what we currently use and then we added a few more panels just to be safe (in case we even decide it time to add a Tesla or just have an increase in usage).We began at the end of March and had the paperwork signed and ready to go. We beat the NEM change...barely made it. The process of install took a but longer than we had hoped as we were thinking about 4-5 months based on the time quote, but this was in part due to the mad rush for Solar in March/April, and the fact that we had to upgrade our panel, which required approval from SDG&E, who took a while. Once SDG&E actually approved, the rest of the process, was completed in 3-4 weeks. This includes panel install, connect and touch ups during the span of 3 days 1 week, panels installed the following week, and SDG&E final inspection of solar/electrical equipment. This was all completed 10/4. We just recieved our 1st SDG&E bill yesterday. We were not expecting any changes until next month, but our bill already came down from almost $400, to $101 (with only a few day on the house). Looks good for next month and cant wait until it pays itself off years from now.Thanks Semper & Paul...and of course mom form helping is to get the ball rolling 😉.

Review №80

2023-06-13 23:25:12

Thank you Phil Valverde for being patient and friendly and good-spirited throughout this whole journey. The entire process took a while, primarily because of us going back and forth with different solar companies, and multiple offers, but in the end, we are very happy with our choice of Semper Solaris. The Semper Solaris team did a good and neat job of installation and we are looking forward to our clean air future. 😊

Review №81

2023-01-16 17:14:52

Although I havent had to deal with the maintenance and install issues I see others have, I wanted to leave a review about my experience with the customer service side of Semper Solaris. Mark Ivory talked to me about options for solar panels and gave me good and honest information. He answered all of my questions and explained how the process works, including all the pros and cons. I think Semper Solaris is lucky to have such a great rep working for them!

Review №82

2024-05-23 21:27:13

Danny was very prompt, knowledgeable and kind enough to figure out where our WHfan was located on the breaker box...ABOVE AND BEYOND...GIVE DANNY THAT RAISE STAT!!!

Review №83

2023-05-12 04:10:54

We interviewed several solar companies and decided to go with Semper Solaris and we’re very please we did.The main deciding factor for us to go with them was because of Char Toledo. Although Semper Solaris didn’t have the lowest bid, we decided to go with them because we trusted Char and we knew we’re in great hands with her. She went above and beyond to get us through the process from start to finish. She’s always available and make time when we have questions and prompt with her responses. We appreciate her time in checking in throughout the process even after the project has been completed. Char is amazing and we’re so thankful to have Char help us throughout the processEverything went smoothly from start to finish, the teams were great and professional. We signed the the contract at the peak of when everyone was trying to get solar in time before the new rates go into effect. We were concerned we weren’t going to meet the deadline. We’re pleasantly surprised, the project was completed sooner than anticipated with weeks to spare before the deadline. We highly recommend Char Toledo from Semper Solaris.

Review №84

2023-05-12 22:38:03

Mark Ivory was incredible to work with from start to finish. It was easy and not to mention the tax savings AND it has saved us so much money on our bills now. I would highly recommend this group and Mark took care of us with our solar installation.

Review №85

2023-05-30 14:11:04

Semper installed my solar system, which included the panels and a new, upgraded power panel. I also used them to re-roof under the solar panels, as this was necessary because of the age and condition of my roof.They were less expensive than the other bid I obtained, and were recommended by a neighbor. They used good quality panels and inverters. Char, my sales representative, was friendly, knowledgeable and super responsive even though I bothered her all the time with questions.The roofer Semper sub-contracted with also did an excellent job and was very professional.My only complaint is I was disappointed with the amount of time it took from the date the contract was signed to the completion date. This delay was apparently the result of a multi-month lag time to get the power panel upgrade approved by SDG&E. Once I started calling SDG&E this issue was resolved in two weeks. Im not sure if this delay could have been resolved earlier if Semper had been more proactive in communicating with SDG&E. This is the only reason I did not give them 5 stars.All in all, Semper is a great choice and I recommend them for your solar panel system!

Review №86

2023-05-22 22:57:08

David K did a great job in getting my solar panels up and running in 3 months. All of the crews are freiendly, knowledgeable and act professionally. David is the last person I called as I was in the process making decision on the other solar vendors I have reviewed. He came to my house with a one day notice without appointment (late evening) and stayed late in giving a detailed presentation of my solar project. BTW, All of the crews are freiendly, knowledgeable and act professionally.David is also very responsive in replying to texts. Overall I am happy with Davids assistance in the solar project from the beginning to the end. Definitely an asset to Semper Solaris.

Review №87

2023-11-13 22:53:57

Semper Solaris was amazing especially Mark Ivory our salesman. I’d recommend them to anyone who wants a great product installed properly and with excellent customer service.

Review №88

2023-06-02 19:20:13

Excellent service from their sales rep (Char Toledo) that started and kept the overall experience very good. The installers for both our electrical panel upgrade and solar panels were excellent as well. The only area that could improve is project management due to a lack of timely project status.

Review №89

2024-06-13 01:43:37

So far everything has gone great. I received a text when Henry was arriving and when he was leaving. Very considerate!

Review №90

2023-05-14 21:05:18

Semper Solaris provided a great service, Mark Ivory is very professional, it was a pleasure to do business with them.Very recommended. He was more knowledgeable and direct over the three other companies I had out. Ask for Mark!

Review №91

2023-09-28 03:03:52

THEY WILL MESS UP YOUR ROOF TILES AND NOT SAY ANYTHING. WE HAVE WATER LEAKS ON OUR CEILING. THEY SAID THEY WILL PAY ANY ROOF DAMAGE BUT THEY WILL NOT REPORT IT. COMMUNICATION SUCKS ON THIS COMPANY!!! HIGHLY NOT RECOMMEND AND STAY AWAY!!! ONE HUGE REGRET I MADE IT GETTING SOLAR FROM THEM!!!!

Review №92

2023-11-08 22:17:32

I highly recommend this company. They kept me informed on each step of the process, the work was done on time and the employees were great. The one hiccup in the project was quickly fixed by my sales person, Mark Ivory. All in all, good experience.

Review №93

2024-06-18 18:11:11

Give Danny a raise- he has been extremely helpful and courteous everytime he comes out. He is an asset to the organization.

Review №94

2022-09-16 00:10:33

We had sat down with several Solar installers/sales people and I must say, our experience with Semper Solaris was on a different level. David Kaul (cant recommend him enough), was honest, straight forward with facts and figures, and gave accurate estimates for the total cost AND the timeline. He took our EV purchase and mileage into account as well as projected AC usage in the future. There was never any sales pressure like we experienced with the other companies including some door to door folks. I think what my wife and I enjoyed the most was the constant updates and communication from Semper. We were never left out of the loop, and the company finished way ahead of the standard timeline. Once the permits were approved, which happened way faster than we thought, Semper called me and said they have a crew ready for the next day. They came and fully stalled in 5hrs with the system up and running and connected, as well as inspection passed within 24hrs. This is NOT the experience we heard from other friends and family who used other companies. Do yourself a favor and go with Semper Solaris. Absolutely no headache or worries.

Review №95

2024-06-11 22:59:13

Very professional and prompt providing needed help resolving the issue with Solar Edge remote monitoring. Thank you David.

Review №96

2024-05-20 18:36:49

Danny was a pleasure to work with. Professional, on time and knowledgable. We are ready for summertime! Thanks again Danny!

Review №97

2023-11-09 20:04:19

Our sales representative, Mark Ivory, did a great job of educating us, answering our questions and setting expectations for the installation and use. He was available and patient with our multiple follow up questions.

Review №98

2023-04-05 03:55:34

This review is for Mark Ivory, Senior representative for Semper Solaris. We are under the gun, trying to get the application submitted to SDGE prior the impending NEM deadline. From first contact, Mark worked so diligently on our behalf. He responded immediately to my inquiries and worked tirelessly with me on completing all the paperwork. I had questions and concerns which he responded to immediately. With the pressure of trying to beat the deadline, he guided me through the process from start to finish. We completed the process within a day - Incredible! Thank you for all your help Mark, I really appreciate you.

Review №99

2023-05-25 19:50:34

I used Semper Solaris last year for my solar install. Char Toledo was my rep and she was professional, responsive, and communicated every step of the way. The only issue I had was the delay caused by the city inspection. The final panel layout did not match the plans and this was not verified by the inspection team prior to the city inspection. As a result, the final stages of my project were delayed about four months.

Review №100

2023-04-30 16:03:36

I had a solar panel installation done by Semper Solaris and I couldnt be happier with the result, and I have Char Toledo to thank for that. The entire process was not seamless from start to finish. There were hiccups, but she worked through each and every one, always in a cheerful and efficient manner. Char was always available to answer any questions I had and made sure that everything was taken care of in a timely manner. She was an absolute pleasure to work with and went above and beyond to ensure that I was satisfied with the installation. Her professionalism and attention to detail were truly exemplary. The installation crew was similarly professional and efficient. The zipped in and back out in just a day and a half, start to finish. I recommended Char and Semper to several neighbors in my brand-new condominium community and now I refer to us sometimes as a Semper Solaris Community due to the number of units here sporting Sempers high quality Enphase inverters and panels. I would highly recommend Char and Semper Solaris to anyone looking for a solar panel installation.

Review №101

2023-05-02 04:07:14

Semper Solaris installed solar on our house in Spring Valley. Char Toledo was professional during the entire process from the estimate to job completion. The County of San Diego can be difficult during the installation process but Char made us aware of the status of our project and we were turned on prior to the projected date. We would recommend Semper Solaris to anyone who wants a professional experience.

Review №102

2019-09-28 00:21:12

Our experience with Semper was very positive. We are thankful for our friends recommendation. From the installation to the all systems go it was a very pleasant experience. The team was efficient and considerate. We would gladly recommend Semper to anyone.

Review №103

2023-05-25 23:50:54

We chose Semper Solaris when we originally installed solar 9 years ago and again for a system expansion that was just completed. Char Toledo was terrific from the the time we originally expressed interest, to getting the contract signed, and then following up throughout the whole process to make sure things were on track and that we were happy. Very satisfied with the end result. Thank you Semper, and Char, for your personal involvement and care!

Review №104

2023-01-09 04:04:20

My solar system was installed last April and has been running flawlessly since that time. David Kaul of Semper Solaris was my first contact from Semper Solaris and was able to provide me a thorough explanation of the entire process for having solar installed. He answered all my immediate questions and was available during the project to provide guidance and feedback on subsequent inquiries.So this review is definitely a long time coming but I wanted to get several months of service in the books before providing feedback. And the recent CPUC approved changes to solar installations in 2023 not only reminded me of this but now has me reviewing my system to make sure it meets my current and future needs. Ill definitely be in contact with Semper Solaris again!

Review №105

2024-05-12 23:47:07

I don’t do reviews very often and when I do it is because I have received excellent service. Go see Mark Ivory….he is knowledgeable and patient and cares….thanks Mark!!

Review №106

2023-11-07 21:03:06

Great company. Veteran owned and operated. Mark Ivory was my rep. He was very helpful, professional and diligent. Definitely use this company for Solar!

Review №107

2024-05-15 18:41:36

Excellent service experience . Jesus provided great communication with updates. Crew was super professional, knowledgeable and skilled.

Review №108

2023-06-02 17:09:18

Sales person Char Toledo was on time for the solar sales consult, got back to me immediately on any text messages I sent her, and explained the process so that both my wife and I understood what was going to happen. I had many questions from reading the brochure detailing all the questions you should be asking. Char answered them all, and sent information I asked for in a very timely manner. Semper met, and beat, the timeline that was proposed. Great to work with!!

Review №109

2019-07-24 00:48:08

What a pleasure to have these guys at your home. Neat, precise, reliable, prompt and follow up on their own.Mike and the crew made dealing with Workman something you look forward to. Minor inconvenience for major gain. How often Can you say that about almost anything!Totally recommend them

Review №110

2023-05-16 19:43:06

Char Toledo went above and beyond for us. There was no pressure. She was extremely patient with us, and took the time to explain our contract to us. Char made us feel very comfortable, and even a year later… she still takes care of us like we are family. The staff at SEMPER Solaris were very careful when installing our Solar Panels on our roof, and took the time to explain our setup with our Tesla Powerwall. I would highly recommend Char Toledo and the team at SEMPER Solaris!

Review №111

2022-12-08 20:44:14

Mark Ivory did an excellent job explaining and delivering the job I requested for panel upgrade, solar and Tesla battery wall. Great price and perfect high quality installation. Prompt service and Mark was very informative and definitely knows his products.

Review №112

2024-06-24 23:43:36

David was very helpful and knowledgeableIt seems we will need a site visit to resolve the communication error.

Review №113

2024-06-21 20:59:10

Angie helped where sunpower dropped the ball. Semper was able to help. Thanks Angie

Review №114

2022-12-22 00:50:05

When searching for solar/roofing companies, we were very fortunate to have Mark Ivory as our consultant! His power point presentation was very professional, extremely thorough by covering most of our questions before we had to ask, walked us through what to expect from beginning to end including finance options. We were sold, but wanted to get 2 more bids from other companies just to compare the market.We interviewed 2 other big name competitors and their presentations were short, spoke to quickly and fumbled through paperwork showing us what they had to offer, vague in answers to our questions - awful! Plus they were more expensive. Needless to say we chose Semper Solaris.Mark and the Semper Solaris team kept in touch with us with status updates throughout the whole process, VERY happy we went them and pleased with the beautiful work everybody did!Thank you!!!!

Review №115

2019-08-05 20:47:02

We shopped around for a solar energy system for a few years, and chose Semper Solaris. They offered us a good bid for our solar project, the pricing was right. The people were very professional, our sales consultant Roland was really nice and very informative. The crew did a great job, very neat, and didnt leave a mess. The system was installed all in one day. The process went very very smooth, from installation, to inspection, to permission to turn on. The city even came out right away and approved our system, and he was a great guy too. We were told to expect the whole process to take a month, and they did it in only two weeks! We would definitely recommend Semper Solaris to all of our friends and family!

Review №116

2023-10-03 23:28:04

10/3/2023 update - Nobody is working with me on this. I asked you to call my husband and you never did. Could you please call him ASAP?Update - You called, and I asked you to call my husband but you never did. Same old no contactWe have a roof leak. Never had one before installing solar. These guys said it was due to wear and tear. There was no leak before. There is one after. There were no leaks before! ???? Horrible

Review №117

2023-04-19 21:59:50

We initially had a new roof installed by this company. We were satisfied by the workers and roof, until we learned the vents they installed were never sealed. Because of this error, we now have water damage. This issue began November 2022 and still hasn’t been resolved. It took us calling them many times, for them to even send someone out to seal the vents. The company made us wait another 3 months before they ever sent someone to fix our interior water damage. Our current project status is a large hole in the ceiling of our master bedroom. I’ve called 5 times, in 6 weeks and I still cannot get anyone from this company to send out someone to finish their project. This company has the worst response time I’ve ever experienced. I would never ever recommend them to anyone. As a family of veterans and active duty military, we regret ever going with this company. I have contacted the better business bureau, my insurance company, and the local news. The community needs to be aware of how poorly this company handles their projects and repairs.

Review №118

2022-12-11 20:28:05

I did extensive research regarding rooftop solar companies and had more than ten sales representatives visit my house to make solar presentations to my wife and I.Mark Ivory, Senior Rep for Semper Solaris was head and shoulders above all the rest! Mark and his entire company were so professional and helpful.I even referred a family member to Mark and my family member is getting his rooftop solar installed by Semper Solaris and he and his wife were extremely impressed with Mark and Semper Solaris. I highly recommend Mark Ivory and Semper Solaris for your rooftop solar needs.Sincerely,Robert & Barbara Hutchins

Review №119

2024-06-28 22:30:04

Thanks Julio for taking the extra step to clean my filters. Much appreciated!!

Review №120

2020-06-18 16:10:07

Semper Solaris did a super job installing our solar system. Michael Gault our sales representative supported us all the way through the installation. We liked that they were veteran owned and managed as well as the fact that they are also a roofing company. Their bid was competitive with others and the installation took less than a single day. Our neighbors commented on how professional they were and how respectful of the neighbors during the installation. We had our installation done on Monday and were live the following Tuesday.Picture below of our first full month of solar production!! Yea!!!

Review №121

2023-03-28 02:21:22

I have had this system from Semper Solaris since 2019. There has been a series of issues and each one has been hours of phone calls and missed appointments. The inverter went out at 13 months. I lost 2 and a half months of production and they refused any compensation. This included a day I had to take off work and they never showed up. I had confirmed the appointment the day before.The system has never performed as expected. I had another smaller system on a previous house that out performs this one by 10-20K a day. I asked for four extra panels but they only gave me two after multiple phone calls and complaints.I am now trying get multiple panels replaced that are only performing at 75%. Finally received a call from them two weeks ago. They verified the panels were under performing, had me reboot the system with no improvement. Said they would call me the next day to make arrangements to fix the issue and of course I’m still waiting. Called again today and I’m still waiting for a return call 5 hours later. I’m going to call sales tomorrow because they always pick up by the second ring

Review №122

2019-05-05 15:46:11

We had a great experience working with Semper Solaris!! Genevieve was great to work with. We were referred to her by our co-worker. Is was friendly and answered all of questions through the process, she really knows her stuff. Most on home sales presentations are high pressure and this wasn’t like this at all. Love that they are military owned and operated since almost all the men in our family are military.Love the way they installed my families system. I’ve seen a lot of other panels sitting really high off the roof where ours look super sleek! The project moved faster than expected. We were installed and turned on within 8 days!!! The guys were super friendly who installed the system and cleaned up after they were done.We’ve already referred our neighbors who signed a contract last week!

Review №123

2022-07-31 19:37:43

I am writing this review to thank Semper Solaris on the high level of professionalism, knowledge, and caring we were shown by representative Mark Ivory. We were exploring options to install solar and were hesitant about what we were hearing. Mark was patient and informative and obviously knows his industry inside and out. He answered all of our concerns, and best of all he did not try to push us into making a quick decision. Thank you Mark and thank you Semper Solaris.

Review №124

2024-05-13 18:21:36

Mark Ivory is, punctual, knowledgeable, professional, no pressure sales, I highly recomend, it was a great service.

Review №125

2019-07-23 19:45:45

After selling solar for the past 9 years I finally got to have a system installed at my home! Of course I choose Semper Solaris because they are the best company in the business. Some may say that I am bias because I work for them. Im lucky to work for a company who really cares about their employees and their customers. Their pricing is the best value for what you get.It was great to be on the customer end of things to see how my clients feel. The process was streamlined and the office did everything that I preached to my clients daily. I only had to deal with the bank online and Semper took care of the rest. The installers were very friendly and finished the entire job in one day. Mike was great to work with as he helped us get the system turned on and our monitoring all set up!If you are looking for solar or to work for a great company I recommend Semper!

Review №126

2023-05-31 20:20:33

Finally AC! We’ve went years not having AC and we broke down and finally decided to plug the trigger and get an AC system installed. Genevieve Johnson the sales rep helped us with our solar so we called her again to help getting us AC. She’s always a pleasure to work with and the crew is always professional and did the job really fast.

Review №127

2024-05-13 21:54:07

Great service and responded quickly to my problem. Technician was knowledgeable and explained everything to me.

Review №128

2022-08-16 14:09:12

This is my second time working with Semper Solaris. With Mark Ivorys help he convinced me, and my husband, that this company is the best one to work with for our solar panels. We have been very happy with them. We realized we needed to make some changes with where our AC controller should be and update it to a Google Nest. Mark helped us with this as well! Also, the man who came to set it up did a wonderful job and was very friendly. He was helpful in showing me how to use the new controller and how to set it up on my phone with the Google Nest app. I am grateful for Mark Ivory hooking us up, the man who set it up (which I am sad I didnt get his name), and with Semper Solaris!

Review №129

2023-04-13 22:03:18

Beginning in mid-late January, I reached out to Semper Solaris to inquire about a whole roof health inspection. After multiple attempts at trying to get someone to talk to me, over 2 weeks, just to gather information and hopefully an appointment, I finally was told I needed to speak to the original salesperson who had helped me with our Solar project in 2021. After reaching out to this person, he advised me that he no longer works for Semper Solaris and that he would not be able to help me.Therefore, here starts another several attempts to again just get someone to talk to for information and to schedule a roof inspection appointment. Which took about another week into February. Finally, I was able to do just that and had to wait 2 weeks for the inspection.On 2/22 I had a roof inspection/evaluation that was done and received email notice that my quote would be ready in 1-5 business days. I received a request for payment of $399 which was paid in full on 02/24.I was advised that I would need to pay that in order to receive the project bid.I have been communicating with Chelsea Xxxxxxxx on behalf of the roofing deparment. I followed up 03/02 and received a response from Chelsea stating that I would hear back in 1-3 business days. I did not hear back in that timeframe, so on 03/10 I reached back out to Chelsea to no avail. On 03/13 I contacted their priority care via email and received a call from Angela Xxxxxx on 03/14 saying that she will reach out to the roofing department to get an update regarding the proposal. Once again, I was promised a callback from someone to get the information.A few days later, with no call being received, I called back myself and requested to speak with someone from supervision and was promised one would call me. This was my second attempt to speak with a supervisor or manager to see if I could get the information that I paid $399 for. To no surprise at all, I never received a call from a supervisor or manager.I did, however, receive an email from Benjamin Xxxxxxxxx on 03/20 with partial information of a quote. It spoke of 3 sections with suggested repairs and cost. I emailed back requesting the full roof quote that I asked for upon making the inspection appointment. 1 week later on 03/27 I emailed again asking for an immediate update, to which I Benjamin replied that he would have the update by days end the next day. That was the last time I heard from Benjamin.3 or 4 days later, I called Semper Solaris again in an attempt to get information or to speak to a supervisor or anyone who could help me. I spoke to Fernando Xxxxxx in Technical Support, who promised he would speak to a roofing department manager and follow up with my case and asked for 7 days to get all the information. On 04/07 I emailed Fernando for an update. He called me back and said he spoke to the roofing department and that he thought they called me back already. On 04/13 I called Semper again in hopes of getting a refund and with a plan to use another company. Unfortunately, during this call I was told that if anyone removed my solar panels except Semper Solaris it would void the warranty. I was also informed that they will not remove or replace them unless the roofing job is done by Semper Solaris. This is extremely frustrating as I still have yet to receive my quote for the roofing job.

Review №130

2022-07-31 20:52:39

Many thanks to Mark Ivory for setting my mind at ease about solar installation. Mark was very knowledgeable and patient with addressing my concerns. I did not want to be rushed into signing a contract or buying something I was unsure of. Mark listened and was very informative without being the least bit pushy. Overall Mark’s knowledge, professionalism, and honesty are a credit to him and to Semper Solaris.

Review №131

2021-02-04 06:01:01

I had solar panels installed in January and the process went extremely smoothly, I was very pleasantly surprised! I got a quick installation appointment, the work was completed in a single day, and the crew did not damage anything and left the garden clean. My sales manager Mark Ivory was friendly, knowledgeable, and above all, patient as I sent him several texts, and I probably could have answered some of my questions myself by more carefully reading the material that he had provided me. So overall a very good experience, can only recommend this company and Mark!

Review №132

2022-11-16 01:00:32

My roof still leaks granules 3 years later after every single rain. My system stopped working about 3 months after it was installed. They said it was a monitoring issue. Must be sub par monitor right. They installed an new one after this one failed twice. I would not choose Semper if I had to do it again. You should take better care of your customers. Your customer service leaves much to be desired.

Review №133

2023-04-24 17:01:33

If you’re looking for solar, look elsewhere.They bake in additional costs for your proposal and hope you don’t need them (main electrical panel work, sub-panel). They won’t refund you anything if you don’t, just means more commission for the sales person.You will have an incredibly hard time getting anyone on the phone or to respond to any of your emails. When you do, they won’t have any information available to them to share. And this is before anything’s been installed. Can’t imagine how hard you’ll have to work once things are installed and you need help.Your sales person will not pick up your calls after you’ve signed contract. They’ll also give you no heads up of any additional documents you need to sign. So you’ll get a DocuSign at 1030pm that has names of people with their location listed in the Philippines.Keep looking for another company that is more available, transparent, responds and has better pricing.

Review №134

2020-02-01 23:51:22

Theres absolutely no other company we would have rather had to install our solar. Customer service was phenomenal from our sales representative to the installation crew and everyone in between. You can tell people work here because they truly care and believe in what theyre doing - a special thanks to Dacy for being a spectacular help through the process!As a military family, we also owe a big thank you to the co-owner, Captain Kelly, for his service and running a company that maintains strong standards and values. It shows tremendously, and were grateful for it.We emphatically recommend Semper Solaris to anyone looking for solar, batteries, roofing or heat/air. They will not disappoint.

Review №135

2019-11-14 18:12:32

To start off, we were really impressed with the crew. They called ahead, showed up on time, and showed up every day. They were very efficient and respectful, and cleaned up every day. We did have one issue, but it was fixed without any hassles. Sean, our job supervisor for both our roofing and solar project, kept us well-informed, and took care of any questions and issues we had, and was able to work with our schedule as we were traveling. Billie Yako, our project manager, also kept our project on track and set us up with a follow up appointment. We were referred by one of our friends that worked with Mark Ivory and Semper Solaris. We were so pleased that we even referred two of our friends.

Review №136

2021-06-04 17:57:53

Semper Solaris has been fantastic to work with. I just moved in to a new home with a very long driveway therefore requiring trenching for my project. Mike Berg was so incredible to work with. He was extremely knowledgeable and patient with all of my many questions and concerns. The trenching crew was amazing. Trenching is a messy part of the process and the crew were so polite, respectful, clean and quiet that I even bought them lunch. Semper provided great communication regarding the status of my project and Mike Berg was always available to answer any and all of my questions. I am so happy that I chose Semper for my solar project!

Review №137

2023-04-08 21:06:02

Had a great meeting with Antonio Orozco regarding expanding our current system. Semper Solaris set up with a quick meeting to get it taken care of ASAP with the new NEM system coming on. Antonio was knowledgeable, easy to talk to and helpful in us making a decision to move forward with the upgrade. Would highly recommend Semper Solaris and Antonio Orozco specifically.

Review №138

2022-02-21 23:56:14

Tesla battery system has gone down 3 times in the few months weve had it. Scheduling repair and communication after install has been a nightmare.Started with our sales rep selling us 5 batteries for our home. The engineer came out to do our plans pre-install and said we could only fit 4. Okay no problem. Changed our contract to 4 batteries. The big install day arrives, they show up. Installers say there is only room for 3 batteries. The four installers sat at our house all day while they, me, my wife tried to get a hold of anyone at Semper Solaris to figure out what to do. Our sales person was nowhere to be found. End of day they sorted it out, but lost the day. Installers hustled the next day to install. But left with it not working. Came back after another install that weekend to finish. Worked for 24hrs, then it stopped. Waited over a week for someone to get back to us after numerous calls. To schedule repair. Lots of run-around with someone will call you today for days on end with no one calling to update. Finally get it up again. Dealt with getting the final permit (which was also a colossal communications failure), then right after inspection it stops working again. Tesla has been great with trying to work with us, and get Semper Solaris to do its job. But its been an uphill battle. The system has been down for almost two weeks now with no timeline for repair.

Review №139

2022-11-10 13:45:38

I was an employee at Semper Solaris and finally decided to buy solar for my home. The next day I was laid off, but at least they let me keep the employee discount. If you feel like that situation taints the rest of my review, fair. That was at the end of January 2022. It is now midway through October 2022 and my project is complete as they are repairing some rafters that cracked during the install. Massive communication issues with this company. My house needed a new panel in order for me to get solar, and I decided to trench it myself because Sempers trenching costs were ridiculous. I asked them to clarify the trenching requirements, that took over a month. I ended up calling SDGE myself to get my project moved along after months of no communication from Semper. The panel installation was done through a subcontractor, Infinite Energy, who left materials at my house and left paperwork in my plants. I specifically asked if they would not sub out my project. Once I got PTO, Semper did not reach out to me and I set up the monitoring app on my own, which was not difficult, but would have appreciated a call. I had purchased the Enphase IQ8 inverters because of their sunlight backup feature, and during my first power outage had no power. Come to find out, none of the sunlight backup equipment had been installed. I can not discourage people enough from using Semper Solaris. Absolutely terrible service.

Review №140

2020-01-27 21:51:16

We highly recommend Semper Solaris. David Bell was our consultant and he presented a very solid, understandable proposal with specific expected results. We went with Semper Solaris even thought their bid was the highest of several we obtained because of their superior technology, theyre a local company and use American made products. The installation so excellent and so much better organized and smooth than I expected. Now a year later, we have had our first true-up with SDGE and the results exceeded Davids projection. We went from a month cost exceeding $200 to an average $5-6 monthly now. They are an excellent company and deliver as promised.

Review №141

2022-12-13 18:33:18

They refused service to the veteran, how can they claim to be veteran owned?I am sure half of reviews are fake *they probably are writing themselves to boost their rating), I open BBB case, they are not even responding to Better Business Bureau.Besides unacceptable worst customer service ever with overpriced quotes, unprofessional conduct of sales reps coming over with hangover and alcohol breath with shaking hands barely listening to our requests with shaken after all night in the bar hands (Rob, salesman words not mine, mine is just an observation), there is NOTHING military grade service about Semper Solaris…and and I speak as a retired Navy veteran.I am speaking and trying to have upgraded service from them for over a year. Given false promises, fake advertisements for upgraded systems, there is nothing noble resembling military integrity and conduct about them.Executive assistant held me in limbo asking to take off my negative review on Google for almost 2 months meanwhile attracting customers with false advertising of IQ8 upgrade which is available to existing customers (this came directly from the owner), and false promised service and to be delivered contract masking it with claimed being best solar company yet just simply attracting more and more customers deceitfully attracting new customers with faulty promises and products without a doing legitimate job with improper advertisement yet bound current customer with technically inaccurate and misleading warranty; didn’t even bother to call me when she promised.Everything about them is improper and way below Military integrity and ethics of work delivery and promise.. Look at Trustpilot review, it is real evaluation of this company “2” stars. Run away before they will get you with a flow system on false pretense. I don’t do such a brutal negative wen comment for local companies, but Semper Solar sure deserve it.To conclude and wrap it up: Last conversation was to actually deny me a future project. Owner denied it on a fact I posted a legitimate, verified on current advertisement and my own experience honest reviewer. The Fact that false advertisement accusation was based on failing the delivery of IQ8 microinverters and battery systems,, which I temporarily suspended hoping they actually will deliver the promise. Just hear me out… they found me by fake warranty and upgrade is denied, AVOID this company at all costs. Veterans/military don’t treat each other like that, they correct the problem and move on, refusing service has to be legitimate. I don;’t believe it is even veteran owned or founded, and all the Jets Co-founder can afford to fly on your honestly earned money will not be of all mistreatment, below optimal product and inferior product.They refused service to the veteran, how can they claim to be veteran owned?

Review №142

2023-04-11 20:38:37

I just added to my current system to stay ahead of SDGE. Mark Ivory came out and helped me figure out anticipated needs for panels including a charging station. Very happy with the professional attitude and punctuality. Highly recommend

Review №143

2023-07-20 14:10:46

David K and his team were extremely professional. We decided to buy our system after David walked us through the options. We highly recommend Semper Solaris.

Review №144

2019-09-11 21:59:59

We needed a few shingles replaced on our roof so we had a couple companies come out to give us a quote. Semper Solaris was the easily the most affordable. One company recommended replacing the entire roof! Semper was able to schedule a technician to come out a couple days after the quote and Drew handled it in less than thirty minutes. He also confirmed that my roof was doing just fine and not in need of a complete replacement.Would definitely recommend and will be using them again in the future for any roofing needs.

Review №145

2021-05-07 01:21:10

Well where do I start. So Im a first time home buyer who does his research on everything as Im renovating my new home. Solar comes up. I get a few quotes from licensed solar companies all through SD. Then I came across Semper Solaris. The woman on the phone Billy Jean was so genuine and sweet about explaining to scheduling basically everything I needed to know as the project is getting prepared(Thank you Billy). Semper sends out their rep Named Mark Ivory. Wow let me tell you, he literally broke down solar exactly how I needed someone can. Since each solar company from the other bids and info I received; those companies didnt see the value as much as Mark and Semper which I really appreciate. Mark was outstanding breaking how much kilowatts etc for the home per month to year and the price beats all for how many panels Im getting while all American made which is a nice plus as well. I really Thank you guys Semper for treating a novas person on solar as that and explaining every detail because theres a lot that goes into solar from permits to panels per home and Mark just knocked it put for me without me steering over anything. So from me to the Semper team(Billy and Mark) Thank you very much and guys give them a try. Youll definitely be impressed because Im tough as a customer but I didnt have to haggle. what!!!!!!!! Thank you again

Review №146

2020-06-26 01:36:34

We needed a new roof...water stains on the ceiling told us as much. So we contacted several reputable roofing companies and in the process decided solar was also a great purchase. With several bids in hand, we chose Semper Solaris. It was David Kaul who took the time to explain the whole thing - tax credits, estimates, and all - and from there we spoke with several knowledgeable and personable employees who treated us very well from day one. The entire project only lasted a few days and the work and follow-up were A+. Feel free to get multiple bids, but none will match the quality of service, materials, and workmanship youll get from Semper Solaris.

Review №147

2019-08-06 23:13:29

Really pleased with our experience with Semper Solaris. Their quote was very competitive, product was high quality and service was fast. We are now enjoying a new solar system that will be saving our family money every month.We met with Paul our consultant who was able the explain all the benefits of solar in a way we could really understand. He answered all of our questions and kept us informed during the whole process. We will be recommending them to friends.We are happy to be a Semper Solaris customer.

Review №148

2019-09-14 23:10:21

Semper was recommended to us by a friend that was happy with his experience. Paul R came out to our home and design a system. He explain how the solar system will save us money and answered our question. I was impressed how detailed he explained how the system works. They were good about keeping us informed throughout the 8 week process. The install team was professional and did a great job. As most homeowners we were worried about installing solar on our tile roof. They were careful not to damage the roof.Now we are saving money with solar. Feels good. Good by SDG&E.I would recommend Semper Solaris to friends and family.

Review №149

2020-02-06 21:04:29

Semper Solaris and David K. were awesome the entire process of planning, installing, and activating our rooftop solar system. We had heard many great things as we looked at multiple companies, and Semper lived up to their great reputation in our community. Seven months in our system has been problem free and producing even more energy than was estimated, and are very happy we chose Semper Solaris and have highly recommended them to friends and family already.

Review №150

2022-04-08 23:01:23

BUYER BEWARE!!! Horrible experience on re-roofing project. After receiving multiple quotes from roofers, I decided to support a veteran company. Initially my information was misplaced so I did not receive a quote for almost 2 weeks (I had to call them back). I felt that the quote I received from Semper was in the ballpark of other quotes. So I agreed to sign the contract. My solar project in the meantime (from a DIFFERENT company, thank goodness!!) was approved. I called to find out the status of the roofing project with Semper Solaris. Sean asked me to call him...thats when I was notified that a mistake in the quote was made. So instead of the quoted price of $14,610 it was now going to be $27.000!!!! ALMOST DOUBLE!!! You see their commercials on TV, but its not always as presented. BE CAUTIOUS if you are going to consider Semper Solaris...very misleading!! Poor or non-existent training for sales/estimators. Obviously, no oversight on reviewing new employee quotes BEFORE they are sent as a contract!!!

Review №151

2022-08-15 00:05:01

This is my second time using Semper Solaris for my home improvement. I first used them for installing my solar panels. My current project is replacing my HVAC system. I received quotes from multiple companies. Semper Solaris beat their prices by about $3,000. The rate for financing beat all the other companies by a LONG shot. I worked with Mark Ivory on both projects. Mark was very professional & patient. Whenever i had a concern or a question, Mark was ALWAYS available. If I called or texted, he would get back to with an answer within a reasonable timeframe.Thank you Mark for your professionalism and patience!

Review №152

2020-06-14 17:12:13

Semper Solaris – Michael Gault and his amazing team of professionals - our lifeline! Moving to a 2-story home, 3x larger than the condo we moved from, a pool and spa in the back yard – and utility bills skyrocketing - we quickly realized Solar was essential. Based on research, we selected three companies to interview, and Semper Solaris was clearly so far superior to the others there was no choice to be made. From the moment Michael Gault arrived for our appointment, the rest was flawless. Michael had already done extensive research on our property, had our solar plan designed, and opened his computer and walked us through the education we needed to make the decision easy.True to its Mission Statement, Semper Solaris is a company who exemplifies honesty, high integrity, and is dedicated to what is best for its customers; no oversell, no undersell but simply what is needed for maximum solar efficiency. Further, the entire installation project, working with a team of dedicated experts, was seamless, flowed smoothly, and was completed, inspected, and approved in a few short weeks. We are very grateful to the whole Semper Solaris team!

Review №153

2023-01-16 21:53:16

Mark Ivory gave me great information to work with. I appreciate Semper Solaris team being honest and upfront with no high pressure to commit. I will be calling them again when I am ready to install

Review №154

2022-12-09 21:24:49

Mark Ivory was extremely knowledgeable and professional explaining, in understandable terms, the pros and cons of a battery back up for my existing solar panel system. I was very impressed with Mark and would recommend him to anyone exploring solar and/or battery back up.

Review №155

2020-01-31 03:34:34

We used Semper to add solar to our house and then again for our re-roof. Semper was attentive throughout the entire process and helped keep us informed along the way. We worked closely with David K. from start to finish. It was great having a point of contact that we could trust. He worked closely with us to make sure everything was on track and to achieve our end goals. We are very happy with Semper and would highly recommend them to anyone looking to have work done on their home.

Review №156

2020-03-17 00:15:47

After receiving 5 bids for my solar system I decided to go with Mike Berg from Semper Solaris. He was by far the most knowledgeable about the entire process as well many different solar panels and financing options. He was very patient in answering all of my questions as well.The installation crew was fantastic as was the customer service. Every time I had a question they answered it quickly and if they did not know the answer right away they followed through with a call back. Highly recommend Semper Solaris.

Review №157

2022-06-16 20:12:20

Product installation went smoothly, although Mike the installer was untrained on the product and could not provide basic support. I provided my contact information so that a trained employee could call and address the deficiencies. I’ve made two calls to the office and no joy. If you are considering this company, be aware that after sales service is non-existent, your calls go to voicemail and are not returned and the technician is not trained on the product they are selling and servicing.

Review №158

2020-12-09 08:26:08

The only issue was actually getting an appointment for the initial quote. Once that ball was rolling it was smooth sailing! Their customer service was super patient and helpful. The actual roofer was extremely knowledgeable and professional. He went above and beyond when he found more extensive damage beneath the tiles than we anticipated. Our bill was way more reasonable than wed been quoted from other roofers. I would 100% contact them again and highly recommend them to others!

Review №159

2023-08-14 23:36:23

Mark Ivory helped through the quoting, sales and installation process from start to finish. What impressed me most was his willing to answer my questions (anytime) and following up on with me every step of the way.

Review №160

2019-10-09 17:11:48

We are very pleased with our solar installation. From beginning to end, Semper Solaris has done a fantastic job. The initial sales person was extremely knowledgeable and courteous. All that was promised was completed and completed well. The install crew as well as the follow-up was equally impressive. We are glad we chose wisely.

Review №161

2019-05-20 15:47:01

I looked at several companies for solar before going with Semper Solaris. Gavin came out and was great at providing an overview of their product and how the system would work. The project manager (Mark) and installer (Mike) were amazing. They communicated with me all the way through the process. They shared tips on the system and completed the job in less time than I expected. I saw an immediate difference in my SDGE bill after the first cycle. Semper even did a final walk through (thanks Courtney) to show me more about the system and monitoring app. Thanks for the great service. Id highly recommend.

Review №162

2020-02-03 21:10:56

I chose Semper for 2 reasons, the high customer ratings and the fact they are Veteran owned. They were even recommended by a friend.I had a new roof and solar put on. I’ll start by saying the quality of work is great and have zero problems there. My problem with Semper is their issues with communication. The start of my project was delayed and I was not notified. I took the day off work because their email said they would like someone to be home. When I did get in touch finally, they stated they mistyped my email and that’s why I wasn’t notified of the delay. Fair enough, mistakes happen.After the project was completed I still owed $935 for additional work that had to be completed. I tried on 3 different occasions to get an answer of how to pay (where to send a check or who to send it to). It wasn’t until I responded to an email asking if I would recommend the company did I get a call back. I’ve never worked so hard to give up $935, just sayin.Also, after the completion of the solar project, Semper says they will send paperwork to SDG&E to get permission to operate the system. I was told this takes 6-10 business days. After 2 weeks I called the power company and was informed they never received any paperwork. This issue took another couple days to get in contact with Semper to get it fixed. I was delayed in receiving credits for a system I was paying on.In my humble opinion it seems maybe Semper grew too quickly and got a little sloppy with their communication. I know these few things may not seem bad, but it is very frustrating when you need answers from a company that you spent $42,000 with and they don’t have the time to answer until you write something negative.Overall I’m very satisfied with the quality of work and the look of my new roof. But the lack of caring about me as a customer and the frustration it caused would make me think twice about recommending Semper.

Review №163

2023-07-19 18:49:21

So we got Nest through these folks. If you are looking for a thermostat that will stay at what you set it at then I suggest a hard pass. I wake up several times a night resetting it as it adjusts itself to 75. I called customer service, but sales called back. I tried to google the solutions. I turned off the away from home and eco options and still I lose all control of the temperatures. It sets it for what it thinks it should be set at vs. what we put on it. Every hour I must go reset the thermostat. I am exhausted, I hate it, and I will take an old school thermostat any day after dealing with this. Terrible customer support, we are miserable in the heat.

Review №164

2023-01-16 20:14:43

Well, I can’t give the company 0 stars. I submitted an appt. request on Thurs. Jan. 12. I thought it was strange I never received a follow up phone call (I’ve since looked through my call log) or email to confirm that someone would be coming out for a solar panel consultation. Nevertheless, I made sure I was available for the appt. I requested. Printed out necessary documents and was ready to take notes. Ten, fifteen minutes went by and no one showed up. I called the company and the representative couldn’t locate my information. I was then asked what type of property I had. I said condo and at that point it was shown that the company had tried to contact me to inform me condos aren’t serviced. No one tried to contact me. Head’s up to condo owners…

Review №165

2022-06-06 03:13:16

Overall TERRIBLE company! One owner was in the military and claims that he wants to do right for his customers but don’t be fooled as it’s all a sales pitch! I signed a $130k roofing, solar, battery contract after a year-end sales pitch in December. I was assured that our project would take priority, but they didn’t have our solar layout drawings until late February. We approved the layout right away and were informed that it would take a month to go through permitting. Meanwhile after expressing frustration for the roofing delays, our roofing project started March 24th. After a week our project was stalled because they couldn’t match our concrete tile. The subcontractors (yes, subcontractors!) left 25% of our roof exposed for a month. The roof wasn’t completed until mid-May, as they didn’t have the resources to fully complete the project and pass inspection. Back to the solar, in mid April I contacted our city permitting office to find the status of our solar permit, since no one in management would give me a status. I found out that the plans were rejected three times because the drafts-person kept making errors in circuit drawings. After requesting that they have THEIR electrician go over the circuit relocation Semper had proposed, I was horrified to find out that he would not recommend the plan as it would pose a FIRE HAZARD as our circuits would be overloaded. I’ve spoken to three different customer service “supervisors,” expressing my poor experience, and requesting that I speak to management or ownership to no avail. When signing the contract I had the salesperson put in the contract that if anything was different that was presented to me in cost that I would have the right to cancel. The $5k panel upgrade that was presented to alleviate the fire hazard triggered that clause. I’ve requested a cancellation of the solar and battery contract three weeks ago, and crickets, no one in customer service will return an email or call! The owners talk a good game in their million dollar infomercials, but have no desire to rectify their customers bad experiences…they fall awfully short of doing right for their customers!

Review №166

2024-05-09 17:46:46

Showed up early. Knowledgeable and made the fixes necessary without hassle. Highly recommend!

Review №167

2019-07-14 15:53:45

I spoke with about 5 companies before hiring Semper Solaris rep Paul,we felt very comfortable that Semper would do a good job. Paul was easy to work with, very knowledgeable and kept us updated as the project progressed. Our roofing and solar project was exactly what we expected.Quality products and a affordable price. Great work and would recommend Semper .

Review №168

2020-01-12 22:59:39

Good communication and excellent execution. The emails they sent me along the way explained everything I could expect during the project; and my sales associate Rhami was available by phone call for any additional questions I had. Semper Solaris’ workers were polite and didn’t step on my rose bushes. They cleaned up after themselves. I’m very satisfied overall and feel confident in them being in business for the long run to service my system if needed.

Review №169

2019-11-16 23:40:14

Mark Ivory from Semper Solaris arrived right on time for our Saturday appointment. He is VERY knowledgeable, listened to all of our questions and explained everything in detail. He did not rush and he did not sound like a salesman, simply explained the company and what they could offer us for a new roof, gutters and solar. Very impressed.

Review №170

2021-03-02 01:04:54

Semper Solaris has been an amazing company to work with thus far. Rhami has been our agent throughout our roofing and solar project. He was by far the most diligent, professional, and accommodating representative we’ve ever worked with. He was totally hands on from start to finish and was able to walk us through the entire process. His knowledge and patience made us feel assured in the project and plan we ended up committing ourselves to. If you’re planning to go solar, give Semper Solaris a serious look and reach out to Rhami.

Review №171

2019-06-03 22:23:42

We had a fellow church member who referred us to Semper Solaris. They had a great price and a no pressure consultation compared to other companies. I wanted to make sure that I was getting the best price for my dollar, and Rhami worked with me on that. He was patient during the process. I am a Navy veteran, and once I shared that with Rhami, he let me know that Semper Solaris offers a $500 discount for veterans.I like that they were able to put all ten panels on the back of the house, out of eyesight of the street. They are on the west side of the roof and Semper Solaris was able to arrange them to optimize production. They worked with me to get the pipes and the conduit to match the house. There was a bit of an issue with the original paint being a bit messy, but I called Semper Solaris customer service and they had someone come out to take care of it quickly. My favorite part of the install was that they were able to place the inverter inside of the garage, tucked away and out of sight. They installed my system in less than a day. Ive been able to easily reach team members for customer service, monitoring setup and questions, and a walk through to further understand my system and monitoring.I would recommend Semper Solaris to anyone thinking about going solar.

Review №172

2022-01-28 16:44:12

Mark Ivory with Semper Solaris was nothing but easy and effortless to work with. I have worked with Mark on (3) roofing projects and (1) solar project for our HOA community, totaling more than $120,000 and I do not regret one bit of it. Mark and Co. are professional, reliable, and honest. They offer competitive pricing, top tier service, and one of the best warranty schedules on the market. I am happy to support a company that still supports American workers.Roofing - Owens Corning True Definition Duration Cool Shingles with Titanium underlaymentSolar - Silfab Elite 370Microinverters- Enphase IQ7+

Review №173

2023-06-01 04:03:10

I know what you’re thinking: Who do I go with for solar panels? I had no ideal. Well, that was before I met Char Toledo with Samper Solaris.She came to our house and had all the answers to our questions. Thanks Char, you made it easy for us choose Samper Solaris.

Review №174

2024-07-01 22:27:01

Danny was great! Very friendly and knowledgeable

Review №175

2019-01-21 11:25:32

We couldn’t be happier with the finished product. Thank you Semper Solaris, your installers were on time, efficient and clean. We are looking forward to enjoying all the benefits from our solar panel system along with a lifetime warranty roof from Owens Corning. We really didn’t see the point of getting a solar system without addressing the roof at the same time. Semper has a special warranty that most companies can’t even offer. Our sales rep Steve was awesome to work with and followed up with us during the process.

Review №176

2020-03-10 14:41:33

I worked Nicole Laco from Semper Solaris to get our solar system designed, quoted, installed. She met with me to go over all the details, helped secure excellent financing through local credit union, and was there every step of the way. The on-site crew were some tough looking pipe-hitters. But they were respectful, courteous, and efficient. My install was 40+ panels and they were done in about 48 hours! I was impressed. If you’re looking for solar, stop your research and just hire these folks. They are veteran-owned and run a tight operation. They are consummate professionals. Highly recommend.

Review №177

2024-06-19 16:22:51

Very knowledgeable with his work, repaired issue quickly, deserves a big raise!!!

Review №178

2024-06-28 15:52:35

Did a wonderful job at fixing an issue with my ac

Review №179

2023-05-14 23:17:32

My experience dealing with Semper Solaris has been nothing short of Amazing! The amount of excellence and professionalism has been beyond my level of expectations. I love the Military support that Semper Solaris offers, and commend their efforts. I would 100% recommend them to anyone looking into solar or roofing.

Review №180

2017-11-30 03:23:27

My husband and I had been talking about Solar for about a year now...with this crazy summer we finally met with 4 different companies. We wanted sun power panels but figured it was out of our budget. Before we made the final decision we researched companies that installed some power panels and really liked Semper Solaris.Genevieve Johnson came out very quickly and explained in detail the difference in panels. She’s very knowledgeable in the area and answered all of our questions. She was easy to talk to and after finding out sun power panels with Semper Solaris would cost us a few dollars less and be more efficient than the other panels / companies it was a no brainer for us.The company moved quickly, the workman were at my house early and were very efficient. They installed quickly, cleaned up after themselves and I am pleased with how neat and tidy the equipment looks.Genevieve has been there through every step. If you’re looking to get solar Genevieve is the person to talk to!!

Review №181

2021-04-09 22:34:07

Great job on install of our Tesla batteries by Semper Solaris. Michael Gault was our contact person and he was there with us if we needed him. We are almost to the end and its been pretty smooth sailing through this process.Thank you Semper Solaris

Review №182

2021-12-08 21:47:33

Solar Solaris and Min Lee came highly recommended from a friend and they lived up to their recommendation. From the time that we initially called to inquire about solar to the moment we flipped the on switch, our experience was smooth and stress free. Min Lee was instrumental in this process as he was super informative, friendly and always available to answer our questions. The installation crew was very friendly, informative and professional with the installation of the system. We highly recommend Solar Solaris and Min Lee for your solar needs.

Review №183

2019-09-02 14:57:51

Semper Solaris is great company to work with . Highly recommendedGenevieve on the sales team providing such an amazing service and Mike was great as a project engineer with the installation and operation of the system and the quick follow on support answering my questions. It was a pleasure working with both of these professionals.Kudos to Semper Solaris for hiring such talented people.

Review №184

2022-06-16 23:46:22

I was like everyone else not knowing whoTo trust on a very hard question do I needSolar?? And what company could I trustYou here about fly by night companiesWalking through neighborhood knocking on your door promising the world.Well I took my time and did research and came to the conclusion that Semper Solaris had great reviews and they had aMission in mind to help our veterans at the same time. In my mind it was a win win so I called and got a woman namedJeanavee if I misspelled her name my apologies. She walked my mother through the steps and made her feel at ease no pressure tactics just facts. I believe in this company and highly recommend them. I hope you get jeanavee shes the best.

Review №185

2019-10-29 22:45:03

I recently had a solar system installed at my house by Semper Solaris. The team I worked with included, among others, David Bell, who did the initial consult, Mark Kravchak, the project manager, and Mike, the on-site manager. Everyone I dealt with was polite and knowledgeable. In particular, in the first meeting, I did not get any hard-sells, special one day only deals, or any of the other non-sense that I have run into with other solar companies. David was ready to answer my technical questions and provided me all the information I needed to make a decision. Come install day, I requested a change to my install plan, which was accommodated without issue even though it required a plan change at the city. Since then, my solar system has been approved and activated, and its performing better than expected.I want to particularly point out a few instances in which Sempers service really impressed me. First, the install was ridiculously well-orchestrated and quick. 14 panels up on my roof in half a day. Second, they made the effort to paint all of the solar conduit so it blends nicely into the house. I thought that was a nice, professional touch. Third, I found one of the installers actually touching up another pipe from an unrelated system with paint, which your truly had poorly painted. Thats a sign of a company that cares about quality and going above and beyond for a customer. Fourth and finally, I had several technical questions throughout that were addressed thoughtfully even though they were not really required for the team to get the job done. I was really, very impressed.Thanks for an excellent job done, Semper Solaris. I look forward to recommending you to my friends.

Review №186

2022-12-28 16:16:17

I want to start with the good part first. The sign up process for purchasing the solar from Semper solaris went very well. They were sending emails with updates, and the installation crew did a great job. I only wish I was there to help guide the site survey, as I wanted the cable and conduit run to go into the attic. That cost me about $700 for the installation change order. So I was happy with the support I got with the installation and final inspection .But, the job must be completed, and here is where I ran into problems.We signed up with Semper Solaris on September 7, 2022October 17, 2022 we paid in full with ACH payment. I was happy at this time.AFTER FULL PAYMENT, THIS IS WHERE THE PROBLEMS STARTED….I called several times in November asking the status of the project. They just said it takes a long time with no details. Finally, I had enough and was upset over the non response or Semper not caring. They did not reach out to me, only reacting to my inquiries telling me it takes a long time. I finally had enough at the beginning of December.DEC 3, 2022 Sales rep Rob told me to call customer support.DEC 3, 2022 I got a call from priority care telling me she will walk me through the finish line. I dont think we ever communicated again.DEC 7, 2022 project manager sent me a text telling me that they resubmitted my application to SDGE and needed me to take a picture of the placard because your guys picture was too fuzzy. Greg at SDGE was working on it. Friday, 09 DEC -- PTO DID NOT HAPPEN.DEC 9, 2022 Project manager sent me a text saying to expect an email from SDGE PTO on Monday, 12 DEC.DEC 12, 2022 DID NOT SEE EMAIL FROM SDGE IN INBOX or SPAM folder.DEC 13, 2022. Have not heard from customer support yet.DEC 15, 2022 I called and emailed SDGE Net Metering. I had to take a picture of the circuit breaker box, send it to them, and use up all my day to do Semper’s job. Finally got the PTO

Review №187

2020-12-07 04:15:21

Rhami was fantastic to work with. He answered all of my technical questions. Oh yes, I am a contractor and an engineer so you know I can be a pain with questions about capabilities for current electrical load demands and projected usage should we pick up an electric car, best placement of collectors to maximize time of day generation which yields best return on investment. I am more knowledgeable after working through my questions and their offered solutions. The crews were timely, clean and professional. The work was well done. What more can you ask for? I can honestly say I am already recommending Semper Solaris and Rhami to my clients as well.

Review №188

2020-03-10 23:59:07

We looked at a few companies for solar. We wanted panels made in the USA and we narrowed it down to Semper Solaris. They worked with us and were very clear in communicating every step involved. Even with having to add something in order to accommodate our panel the job was completed on schedule which is rare these days. Mark Ivory was exceptional and we highly recommend.

Review №189

2019-08-26 16:19:58

We have a solar system that was installed by another company about 15 years ago. I called several companies because one of our inverters was not working and it was out of warranty. The companies I called were not willing to work on existing systems. Not only did Semper Solaris accepted the challenge but they did a great job. The technicians, Erik and Kevin, were courteous, professional and knowledgeable.

Review №190

2021-01-11 17:18:53

We are happy we went with Semper Solaris for getting solar. After meeting with 4 other companies, we decided to go with them because David was honest and explained everything in easy terms. The process went very smoothly from start to finish, although it took longer than we anticipated. In the end we are energy independent and happy we made the right decision. Thank you SS

Review №191

2019-05-29 19:08:42

We interviewed 4 companies before we decided to hire Semper Solarisfor our Roof and Solar project. Brett was our energy consultant and heexplain everything in detail and we felt that this company will do a good job.We are very happy with the complete process and installation of our roof and solar. Definitely recommend them to anyone who is looking fora great roof and solar company.

Review №192

2022-11-10 00:30:23

Trent Barden!!! That’s the only person you need to ask for here at Semper Solaris!!! I need my roof replaced asap. I called Trent Barden and he took care of the rest! I was communicating with three other popular roofing companies besides Trent. Trent is so much more superior to the others! He is a true professional. Very easy to talk to and explain your situation. He comes up with several solutions for you to choose from. He works quickly. He is friendly. You can tell that he really wants to see you get what you want. Save your self some time and frustration …. Choose Semper Solaris and Just ask for Trent Barden!!! By the way…he worked out the superior deal for me! The others cannot compete with Trent!

Review №193

2019-06-06 04:10:25

Semper Solaris installed my solar project and we are very happy with thewhole experience. We interviewed a couple other companies and decided tohire Semper Solaris. Paul was our consultant and found him to be very professional and knowledgible. He help us through the process and made it a great experience. I would recommend them to anyone.

Review №194

2021-08-31 20:35:17

Great experience with Semper Solaris. Excellent customer service.Thank you Rhami and team for a smooth, easy and quick install.Rhami is always available to answer any of my questions.Happy to support a Local & Veteran Owned/Made in USA company!Highly recommend Semper Solaris!

Review №195

2023-02-14 00:40:54

They only work with single family homes! Our electric bill is between $400-$500 monthly and they would not provide their services because we share a roof. They use to, but because of high demand they only work with single family homes. I wonder if they receive tax breaks from government and if government is aware of their policies. You service all types of homes especially when electric bill is so high!We are a military and first responder family. Don’t name your company after something marine related when you’re not military friendly or supportive.

Review №196

2018-08-10 19:32:47

It is crucial as a Realtor, to seek out contractors whom possess the integrity and professionalism to perform at a high level of service for my clients. Additionally, the basis for choosing the right contractor weighs heavily upon the initial interaction and history of the company. I look for a company that will provide the most cost-effective and timely completion of a project. I also institute these principles when looking for contractors whom will service me on a personal level. I can sincerely say that service from Semper Solaris, from the initial point of contact with my sales person, Roland Obana and the project manager, Mark Kravchak, was superb. Their customer service was outstanding and the quality of work very professional. Prior to making my decision to contract with Semper Solaris, I met with four other solar companies. All of these encounters were exhausting and, frankly in some cases, a dishonest experience. Semper Solaris was upfront on all costs from the beginning. They constantly updated me so I would be apprised all of the details and what to expect during the process. I would recommend them to anyone whom is considering solar. I believe they deserve more than a 5-star rating!

Review №197

2022-03-30 00:06:37

Daniel F. and Danny we’re great and helpful. I really appreciated all their time and hard work, my roof is not the easiest and a two-story so I appreciate them taking care of that for me. They were so good I asked if there’s anything else they can help with and learned they can help with HVAC as well. I plan on reaching back out to Daniel and Danny again for their service as it was exceptional and perfect. Thank you both very much it was a pleasure meeting you.

Review №198

2019-01-17 14:50:07

After researching several solar panel companies my wife and I decided to go with Semper Solaris. Two of our neighbors used them too. Their consultant, Steve, was very knowledgeable about solar panel systems and discussed all the pros and cons of various products. We had many questions and were provided excellent customer service throughout the entire process. I highly recommend them if you’re in the market to get solar panels. Thank you Semper Solaris and Semper Fi!

Review №199

2021-08-17 03:09:59

I got different proposal, starting with those who ring the bell and promise you all kind of deals! Mr Mark Ivory was so attentive and knowledgeable about every question I had, thanks to him we agreed that Semper Solaris was legit, and the best option for us! Best part is all made in USA. Thank you Mr Ivory again!