Presentation on Map Reviews Nearby

Selma Chrysler Dodge Jeep Ram in Selma

4.4 (199) 2725 Auto Mall Dr, Selma, CA 93662, United States

Categories

Car dealer
Chrysler dealer
Dodge dealer
Jeep dealer
Ram dealer
Truck dealer
Used car dealer

Location on the map

Selma, Fresno County, California, US

Phone: +1 559-891-8500
Site: https://selmacdjr.com/

Opening hours

Monday:9 AM–7 PM
Tuesday:9 AM–7 PM
Wednesday:9 AM–7 PM
Thursday:9 AM–7 PM
Friday:9 AM–7 PM
Saturday:9 AM–7 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.4

199 Reviews for Selma Chrysler Dodge Jeep Ram 2024:

Review №1

2024-03-20 02:28:12

Recently took a minivan I purchased at another dealership that lied to me about the entire car. They took care of me, robert the service tech was amazing, kept in contact with me on the precess and got my car fixed. They only thing was front damage to my bumper that i didnt see due to being rushed since they were about to close. I hope i get a call back to take care of this issue with the damage to my front bumper. Either than that very great service.

Review №2

2024-05-26 21:54:17

They have amazing customer service. Jesus is your man if you are looking to purchase a car with the best deal!

Review №3

2024-01-07 02:31:59

If your looking for someone who is honest and will sell you the best car for you and not the dealer ask for Jesus helped us from beginning to end gave us a ton of options including going home and thinking about it no pressure whats so ever

Review №4

2021-08-13 17:23:53

I Went in to get my ac fixed. I was told a diagnostic would be done. After i was told what was wrong with the car and after fixing it should be fixed. They fix that issue and still my ac didn’t work. They wanted an additional $2,000 and stated it was my compressor and some other things but I SAID IT WAS THE COMPRESSOR WHEN I WENT IN.. my husband calls to complain and asked for a corporate number. JESUS VAJAR then gives us a roadside number and advises us it’s the dodge corporate number. Will be filing a complaint with the better business bureau.. i have never been more disappointed with Dodge.

Review №5

2023-05-18 12:24:50

Great service! Selma Dodge was able to get me in right away, I didnt have to wait weeks for an appointment. Hilda and Christopher Newton were very helpful and accommodating to my needs. I would definitely recommend going to them for your service needs.

Review №6

2020-07-03 03:34:41

Great customer service. Will work with you to get you the best price so you can leave with the car you want! Look for Isaiah at the CDJR dealer for the car you want. He helped me get the car I was interested in, a 2020 Challenger SXT Coupe, 0 Miles!!

Review №7

2024-03-22 23:37:49

Customer Service, Robert, and David in service were professional and took care of my Jeep. Thank youCrystal Childs

Review №8

2022-08-02 16:42:32

Our salesman Jeff Fernandez was extremely helpful, very nice & did everything he could do get us the best deal possible. We received great customer service with the finance manager also. He let me grandson draw pictures while waiting & doing the paperwork, which made the process of it bare able for my grandson. I would highly recommend Selma CDJR to everyone. We had a great experience here.

Review №9

2022-11-29 23:54:07

I am so disappointed with this place. I bought my jeep there and it was used. They failed to disclose to me it was a previous rental car. Recently my car radio went out and it is covered under warranty. Everytime I try and call they leave me on the phone for 15 to 20 minutes looking for someone to help me. Two or more occasions hung up on me. I work full time so the time I have spent t trying to get any help has been completely stressful. Bottom line I am still waiting for the part to come in and am told different dates each time. Are they waiting for my warranty to run out??? I will never buy from this place again. I may have to have my lawyer step in.if I were a man I am sure it would have been fixed by now.

Review №10

2018-05-28 04:58:02

Great staff and unbeatable deals. Bought my first dream truck at Selma Dodge and couldnt be happier with the truck I chose. The team at Chrysler Dodge waited hours past closing to get me my new 1500 ECODIESEL! Thank you Selma Dodge.

Review №11

2022-04-04 18:30:40

Talked to Arthur told him exactly what my son was looking for what price range he wanted. Very impressed with the outcome my son was very happy with the vehicle he showed him. Thank you Arthur very much appreciated and will be coming back when Im ready to trade my vehicle in.

Review №12

2024-04-24 04:58:43

Great customer service Thank You Selma Dodge dealership crew

Review №13

2022-08-31 02:24:27

What can I say....this experience at the dealership was FANTASTIC!!! No hassles and straight up business. I cant thank JEFF enough for everything he and his team did for me today. I would STRONGLY advise you to see them at SELMA AUTO MALL!!! Great service all around and much laughs! Thank you again Jeff, you simply are the best!

Review №14

2022-11-23 16:51:28

I had the worst experience here. In July I dropped off my 2008 Grand Cherokee that had died while driving. They diagnosed the issue in about two weeks, after telling me it would take 1 and not hearing a peep from them whole time. The part was on backorder, so we had to wait. After many months and delays from the backorder, they ultimately told me they wouldnt repair the vehicle. They wouldnt even do an install on the part if I acquired a third party one, which is somewhat understandable but very frustrating. I had the vehicle towed away, and I was looking under the hood when I noticed they had left the power modules disassembled and the battery was missing. Of course, you can never get these guys on the phone so I had to drive over there in my rental car just to let them know. I finally found a different shop that would look at the car and they fixed it in a week. I wasnt going to leave a bad review because I didnt completely blame the dealership for the backorder, but the level of customer service and transparency from the mechanic that fixed my vehicle was such a stark contrast to the dealership I had to say something. I would not recommend you get your vehicle serviced here.

Review №15

2022-09-27 21:39:42

HORRIBLE! The sales guy was amazing but after purchasing the vehicle it was downhill from there. When the vehicle was purchased a mirror was broken 2 months later Its still broken. Ive tried speaking to parts department horrible service. i spoke to the service department many times The same guy answered the phone rude guy! id give you his name so you can avoid him but each time i asked for his name he transferred me he even transferred me ones to there voicemail after he had answered. i had 3 different people give them the due bill yet somehow they still need it. 2 months later and i also dont get my registration or my tags for the vehicle because They are waiting on paper work from whoever they bought the vehicle from like how can you sell a car in a dealership and dont have all the paper work needed to sell it. Ive bought many vehicles in the past and ive never had this type of customer service. I will never recommend this dealership and i will NEVER be making any type of business here ever again.

Review №16

2024-01-16 21:25:32

Jesus was so helpful! He really took the time to help and give me as much information as possible.

Review №17

2022-04-27 03:44:59

It has been such a great experience working with Robert at Selma Jeep. He was patient, helpful and explained things well in getting a warranty repair assessed, ensuriing I would be safe on the road while the part was on order and getting the repair completed around my schedule on my Jeep Wrangler. I was even able to get the servicing done at the same time! I will definitely use them for repairs and service in the future.

Review №18

2021-05-20 21:19:05

The salesman was great. The problem came when we got to finance guy to sign paperwork. It was rushed because we had been there for almost 4 hours so I didn’t pay the attention that I should have to what I was signing. I accept responsibility for that mistake. I found out when I got home and was reviewing documents that what was represented as the dealerships 200k warranty was in fact an additional $4k warranty. Also the rebates that I was offered totaling almost $4k were not applied to the price of the vehicle. I was not told so but I assume this is because they got financing through a credit Union rather than Chrysler but this wasn’t stated either. Long story short my vehicle got about $8k more expensive than agreed upon. I’ll state again the salesman was absolutely fantastic and the floor manager really seemed to be a decent guy but the finance guy really got me good. My fault but still dishonest.

Review №19

2023-04-20 06:15:34

Unfortunately I have to change my post to a one star. This last time I took it in (for the same problem as last) was a big issue. I made an appointment and brought my vehicle in on March 1st, this time I didnt get anything and wasnt kept up to date unless I called in to see what was going on. I finally got it back over a month later and the problem persists. I had contacted them again once on the phone and once online to explain the situation and get an appointment back in. Its been a few weeks now and I havent heard back. Im sure it doesnt matter to these guys but they lost my business with this.Original post:Was 100% satisfied with my experience here. Came in and needed my 4WD fixed, ordered me a rental, fixed the problem within a timely manner and was patient and kind when I called asking about the vehicle. Kept me up to date with the process and was more than helpful. Will definitely be coming here instead of the one in Clovis.

Review №20

2022-03-07 23:53:37

The entire team at Selma Jeep was amazing! Tomas was fabulous, Victor was incredibly personable and lead his team well through this entire process. The service was top notch and we were made to feel extremely appreciated through it all. Can’t recommend them enough!

Review №21

2022-12-02 23:58:12

If I could give zero stars I would. My husband bought a brand new 2021 ram 1500 from them with the added pumper to pumper warranty. There is less than 12,000 miles on the truck. We took it in because the seal on the front windshield was allowing rain and moisture to gather on the inside window when trying to defrost. They have made us reschedule and bring the truck back 3 times and leave it all day. Still they never got it fixed finally we got tired of the run around and called another company to fix the issue. At all cost please avoid the Chrysler/ ram service department and stay far away from mike. He lies and does not hold to his word then says he never said things he clearly did say. Very bad manners and rude. Will never buy another vehicle here

Review №22

2021-10-19 20:38:29

Was able to do all pre-approval ahead of time. Customer service very friendly and worked with us. Explained everything clearly and set up the truck features with us before we left.Update: as we left halfway home I noticed they didnt fill my diesel and I called back right away. They were very hesitant to fill it for me even though that was the deal. I bought brand new truck after all. I had to go back the next day just to get it filled since it was so late and they had me wait three hours just for a fill up.....ridiculous. Definitely change my rating and not sure I recommend them or want to come back!

Review №23

2021-12-05 22:05:28

The pandemic has brought much trouble in purchasing a vehicle. Markups to delays to low inventory.We have been looking to purchase a car for months and we’re waiting for the ordered car, luckily this dealership has been more than helpful but communicating 100% of the way we were able to purchase a dream car in a dream color (Sahara HOT PINK!) the sales people that we worked with Lupe and Freddie were courteous respectful and communicative . The managers which we didn’t meet personally made it simple in the back no hassle they kept their promises . I would recommend the drive here to support an ethical dealership.

Review №24

2022-07-20 22:47:56

Bought a truck here over a year ago and had a check engine light go on due to a fuel pressure sensor. Issac was very helpful and kept the lines of communication open through this whole process. Lucky for me repair was covered by warranty and just had to pay a hundred dollar deductible. Took about a week to get truck back. This would of really been a even bigger inconvenience but Issac got me a rental to use while truck was being repaired. I was very pleased with how friendly all the staff was and especially how Issac did everything he could to make this whole ordeal as painless as possible.

Review №25

2022-06-16 01:36:49

I recently purchased a slighly used Jeep Wrangler. The sales team was very professional, friendly and helpful. The sales manager Mr Fisher went out of his way to make the purchase smooth. Mr Fisher is a man of integrity, he saw my transaction to the end and insured I got what they advertised. Financing drops the 5 star rating; the lending company was given a wrong address; I almost had a late payment as I had no clue who and how to pay. Though I just bought the car from the Dealership the registration expired. I still believe Selma Auto Mall is Great.

Review №26

2022-02-04 13:37:40

Jose Torres helped me through the process of getting me the car I fell in love with. There was another guy too but I can’t remember his name. They were all super friendly there and had outstanding customer service. I’m so happy I chose the Selma location. Thanks to them I’m now much more happier in the car I now have.

Review №27

2018-10-25 16:05:35

I cant say anything bad about this place. I went in just to get an idea of what I could afford and I ended up leaving the following day with a truck. Dude helping me was Oscar, hes a dope, no pressure kind of guy. He showed me the numbers, and since I was willing to see what they could find for me within my price range, he found a nice 2014 Ram 1500 limited at another dealership. Unfortunately, it was already after closing so they couldnt bring the truck the same day for me to check it out but I got to see and test drive the truck the following day and I liked it! We worked on the numbers again to get me close to a comfortable spot, they did their best, and ultimately the deal was made. I didnt feel any pressure AT ALL during the entire process like you normally would with car salesmen, thats why I recommend asking for Oscar Mendoza, I really liked his style and I hope he treats you the same way he treated me.

Review №28

2022-04-08 17:14:48

Service department needs major improvement. The service advisors need to work on their communication skills, follow up skills, and customer service skills. A months out to book an appointment. I tried contacting service manager and left voice mails and never got back to me.

Review №29

2021-08-18 14:49:04

I recently purchased a new jeep grand cherokee and the auto start stop has not been working. I called the service department and attempted to make an appointment. The employee on the line tried to convince me to just replace my own battery as he thought that was the resolution to my problem. I insisted that it was a brand new vehicle and this should be covered under my warranty and I wanted to make an appointment. The soonest was 3 weeks out but I made the appointment anyway. Day of appointment, my name is nowhere on the appointment list and they tell me they might get to my car today if I leave my car. No apologies for the mix up and no coven for customer service. Im extremely disappointed because Ive heard nothing but good things about this dealership.

Review №30

2022-06-01 16:29:44

Poor communication, poor customer service. Price change without communication, no communication as to time involved in simple service matter. I asked for updates and was told my service rep would provide, an hour went by without one, leaving me to ask again. It seems nearly 4 hours to get a key made is excessive. And if its not, then communication would have been appreciated.

Review №31

2021-12-22 23:25:01

We recently took our Dodge 2500 in for a recall. We thought we had an appointment in Selma, but somehow our appointment was for the Hanford store. We worked with Dan in the service department and he was extremely helpful. He made sure they could perform the recall service and were able to finish it in one day. He called when my vehicle was ready and made the entire process a pleasant one.

Review №32

2021-08-21 20:52:53

Before anything the person helping was Mathew Mejorado i was very clear about how many inquiries he could run on my credit report which was 3. He went ahead and ran 5 so i told him and he just said oh i didnt know after he gave me his word. I had let him know before anything that i was already pre-qualified with capital one they approved me for $31,500. My credit score is above 700 and i have a car paid off.This Dealership will not work with you and is very shady. They lowered the price of a vehicle that was $26,617 to $24,995. They gave me a hard time trying to get the out the door price. They said they couldnt give that to me. When they finally did they had added a $2,790 warranty and a $700 dollar gap insurance which i asked to be removed and they said i had to purchase it with the car if i wanted to buy at that price. So after no deals they still keep running inquiries on my report.Please Stay Away from this Dealer!! Very Shady

Review №33

2021-03-25 17:51:43

Lupe was very helpful and informative! I appreciated the service she provided from the texts back and forth to providing me the information/reports I needed to make me feel as if my purchase was safe. Will be coming back later this year for another vehicle and I’ll definitely being requesting her.

Review №34

2022-10-05 19:26:29

Do not go here for trade ins, they will WASTE your time. Drove 2 hours because they said they would match KBB on my brand new truck with a bunch of add ons for something more heavy duty but base model. Next day they call to say they can trade but numbers will be way different, practically asking to bend us over because they can’t more than auction price. Is this not something they would know beforehand l? Before telling me they pay KBB prices, asking me to screen shot and send what KBB is looking like and then begging me to come in because they can do this no problem just to call the next day and try to get me to give my truck away to them when there’s no value in the exchange.

Review №35

2022-07-17 19:57:46

I brought my jeep in because I had a small leak near the differential area (but was not the differential). I was not having performance issues, no noises. Just an oil leak while I drove. They told me I messed up my differential, claimed I was driving it with no oil and messed up my gears. However, they never bothered to open the differential cap to test their claims. Instead, they said I had to replace my entire rear axle. Was quoted roughly $6,000 by Service Advisor Daniel. I communicated that I was not comfortable with their claims.As a commercial truck driver, I have had my fair share of messed up differentials and I was 100% sure this wasn’t my problem.I kindly told them I was taking my truck home to get the opinion of other CDJR dealerships because $6,000 was a lot of money. They were upset with my decision. When I picked up my truck I checked the diff and noticed that they hadn’t even touched it. I knew this because it was still covered in residue. They voided my warranty entirely because I did not allow them to replace my rear axle like they wanted me to.After receiving a second opinion, it turns out I just had a faulty pinion seal that was causing the leak. A $25 mopar part. My axle, differential, and the gears are still in mint condition since the truck is fairly new. They would’ve known this if they simply checked instead of trying to run me $6,000 dry.

Review №36

2019-12-15 20:41:03

Living over two hours away from the dealership, I did not want to make the drive just to walk away disappointed. Art Moreno contacted me about the vehicle and made the experience of purchasing the vehicle easy. I was up front with him as he was with me and he was able to provide me the information I needed prior to making the long drive.Once I arrived, Art greeted me and held true to his word on what was discussed over the phone. Thank you Art and Fernando in the Finance department for helping me with the purchase and gaining a future customer.

Review №37

2022-08-18 01:12:34

Thank you to Matt and Carlos for being transparent and was able.to address all my options I got to buy what I wanted and they worked well with me on a good payment. Super nice guys and no hassel easy transaction. Thank you.

Review №38

2022-04-24 16:18:22

I would like to say a huge thank you to JJ and his manager for such an amazing experience in the purchase of a Beautiful car....l was so pleased with the kindness the efficiency and the knowledge they had to help me pick out the right car and a payment plan that was perfect for us...Even though the process of buying a car can be a long experience and seems to take for ever...these gentleman made our visit fun and we enjoyed getting to meet you both and the gentleman in the financial room was great as well...We Pray God will bless you, your families and this business... Thanks again

Review №39

2019-07-07 21:33:57

Before I get started, this was the most disturbing car dealership experience EVER.I came into the dealership and wanted to look at Dodge Chargers. I intended to trade my Honda Civic in and had some negative equity. Upon speaking with one of the sales managers, he told me he would go and get one of the other managers named Al. Al came over to the desk where I was sitting, he sat down, and immediately denied budging from the price for the negative equity that the dealership would cover; I had a female with me. We both got up, took the review paper with us but Al immediately got mad. He told us, thats my paper. You cant have it. We challenged him on this due to the paper having my information on it. Again, Al was apparently mad and got up and approached both of us; Al got under an arms length from me. He demanded on multiple occasions for the paper.Based on Als proximity to me, I folded the paper and placed it on the right side of his chest. I then left the building and got in my car. Al then ran through the doors and demanded where I work and who my supervisor is. He had to be restrained by 6-8 employees but I remained in my car. I was fearful of this individual due to his enormous size and the damage he posed to my personal safety. I am HIGHLY discouraged by the Dodge/Chrysler brand by employing such an individual who could not keep his emotions in check, especially over such a petty incident. Do not go to this dealership.The Selma Police Department was also contacted by me due to this incident. I was fearful for the ladies safety who was with me as well. A police report was taken too.

Review №40

2021-06-17 06:08:58

Jose helped me and was the most honest and polite salesman I have ever worked with. And just 15 minutes earlier, at another dealership, I was saying how I hate salesmen because they lie to you constantly. I highly recommend seeing Jose when you visit.

Review №41

2021-11-23 01:33:31

Great group of guys down at Chrysler dodge jeep and ram that got me what I wanted. Would definitely buy from them again. Zero issues and they made the process quick and easy. Mike and Avi coming through clutch like usual.

Review №42

2022-06-09 21:20:56

I think Covid is just an excuse now for all the delays. 2 visits and still no solution and it hurts more now-days in gas money to driving the jeep to the dealer 20 miles away. Plus, It took them 9 hours just to do the oil change, they wanted to keep it thill next day but I told they I’m not coming back so they probably just tushed the job. And no shuttle because of Covid and no Uber or Lyft provision. It’s so disappointed when everyone starts taking advantage of the situation. Will never recommend then to anyone.

Review №43

2022-01-13 18:59:54

I first inquired about a Ram HD truck online that was in transit and the dealer responded in a timely fashion and got me setup with Jose Torres. Jose was able to answer all my questions and get me timelines when the truck would arrive for viewing. Once arrived i was able to test drive and plan out a purchase with this dealership thanks to his friendly service and communication. Me and my wife are happy with Jose our salesman and Miguel in the finance team at Selma Chrysler and we love our new Ram 3500 Mega Cab

Review №44

2022-01-11 00:26:05

I received a free car wash for my birthday. I arrived at 10:20 am I was met by Thomas he was really helpful he informed me that the guys would arrive to work at11:00 am Thomas drove my truck to where it needed to be and took me inside the dealership to wait when it was done he informed me and walked with me back to the truck the guys did a great job on washing inside and out thank you so much Selma Dogde and employees

Review №45

2020-06-07 18:37:49

Drove all they way up from Visalia to be there when they opened. Waited and looked around for 20 mins for someone to help me. Walked inside honked the horn of a vehicle in the show room. Still nobody. Feeling frustrated I called the phone number and was told that the salesmen were in the morning meeting. (Really!??? Why not open at 1030 or have the meeting at 930?)But she assured me someone would be out right away. I waited another 10 mins and drove home beyond upset. If this is how I’m treated before even buying a vehicle image if I purchased one from them? No thank you.

Review №46

2020-07-16 12:39:00

Victor Loera helped us out tremendously. He was friendly and answered all of our questions. Him and his team helped make sure my fiancé and I got the best possible deal as first time buyers. A big thank you to him and his team. We love our Dodge Charger.

Review №47

2020-08-22 20:43:51

Hi my name is Alex! The service was great, although it was really hot outside Jeff was really helpful and helped me pick out the family car. The service really was fantastic. Came in to buy vehicle and bought one! Great shopping experience!

Review №48

2022-07-29 21:29:30

Michael was so attentive and helpful to Makemy experience a pleasant one … I needed a ride and was so happy when I was offered a shuttle to and fro from the diner that we decided to go to .. I would recommend Dodge Chrysler to anyone who needs maintenance and quality service..

Review №49

2021-09-16 03:16:54

Amazing first experience here our salesman Jairo was kind and patient, enthusiastic and helped me find the perfect car. I would definitely come back when it’s time for another vehicle upgrade.

Review №50

2020-02-24 04:48:34

Once we arrived Arjun greeted and introduced himself to my husband and I. My husband told him what he was interested in and thats what he showed us, he wasnt showing us cars that were irrelevant to our search and wasnt pushing us to settle for a car we didnt want. Arjun worked with my husband for 3 days to get the most exceptional deal that we would have not been able to get from anywhere or anyone else around. It was the best experience we had in purchasing a car ever. He was able to bring our business back to dodge and no one else could.

Review №51

2022-05-28 15:54:23

Awesome team! Especially Jeff the salesmen, he really took care of us! Whole team is awesome, they made us feel like we were part of a family!

Review №52

2021-09-16 03:14:55

Great customer service !!! Jairo the sales man was very polite, and ethusiastic, he went step by step on the process, explained everything well ! Felt very comfortable and satisfied with his service, definitely recommend anyone who wants to get a car from here !!!

Review №53

2022-03-02 21:41:48

This was the most disappointing transaction Ive ever been involved in. The Dodge dealership is a joke. Nobody knows nothing and you get multiple different answers from different people. This car ended costing me an extra 3k by the time they fiquered out all the things that they forgot to mention at the time of negotiations. The only reason I still bought this car is that my son was set on it, but if it wasnt for him I wouldnt even stop at this place anymore. I will tell all my friends and family to stay away, far away from the Selma automall dodge dealership. Biggest joke in the world.

Review №54

2020-11-17 04:52:34

We could not be anymore satisfied! Carlos & Walker went above and beyond to get us into a brand new 2020 Dodge Charger! Excellent service! Great and professional service. Would recommend to everyone looking to be taken care of.

Review №55

2021-04-16 23:59:51

I was with my niece when she bought her her first car with Ms. Lupe B. at Selma Mazda. Lupe is extremely knowledgeable and friendly, it made the car buying experience a breeze. The experience was so nice, that I decided to buy a new vehicle with Lupe two months later. If you are shopping for new wheels, I recommend Selma Auto Mall.

Review №56

2024-01-13 22:34:27

Need a car come to selma auto 😃👍you have to play hard ball, dont sign until you get what you want, walk away you have to. I did 😃🤣

Review №57

2016-03-07 00:39:18

Great experience overall. I went looking for a 2016 Dodge Dart and they gave me just that around the payment I wanted. I couldnt expect really any low payments due to my lack of credit history and minuscule down payment, but they put me in the car I wanted. All thanks to the salesman Jose and Jason. Jose got me in the car that Jason showed me two months ago. They helped with everything I needed with my car and stayed after hours to finalize everything. You guys rock and I am 100% referring my buddies who want a dodge to you. Thanks for putting me in my favorite dodge with my favorite color. Next will be a hellcat....

Review №58

2020-11-28 19:13:26

The gentleman who was supposed to help us was with someone else still but another gentleman stepped (Fred) in right away and started to help us out. He knew his stuff and what to look for and what car we were looking for. Thank you for a wonderful service.

Review №59

2021-03-08 03:47:32

Good experience! Joe at Selma Ram was great to work with and completely transparent. He took a chance to get to know us. We will certainly be back when we need another car.!

Review №60

2021-10-11 00:14:07

JJ Aguilar was very helpful and so friendly. The entire experience was great and fast. I definitely would recommend buying a car at Selma Auto Mall!!!

Review №61

2020-10-29 16:29:53

Let me start off by saying best dealership Ive ever been to and delt with from the start frankie was great non pushy not wanting to just make a sale super friendly super talkactive never felt like i was forced to make a deal Carlos was super friendly to gave me a great deal on the car I was looking at. Then was the deal was done I noticed a few things wrong with the car and I they had 0 issue with getting them fixed they passed me to Alex in service and man there service department is great as well had great communication and was will to work with me got everything fixed and they even filled my gas tank once again before I picked it up from there service department I will definitely be a selma customer even tho its 2 hours away for me thank you guys!!

Review №62

2022-09-24 14:44:16

Jeff and Joel we’re really great. Joel went there extra mile for me. straight to the point.Should have just came here first instead of wasting time and other dealerships

Review №63

2019-04-04 19:39:14

Hospitality was great, but information accuracy on vehicles was anything but. Stock photos misrepresenting actual vehicles, incorrect year, and miles. Too many inconsistencies that lead to no deal, even with trade and cash in hand. Should have been an easy sell.

Review №64

2017-06-23 16:00:42

DO NOT go to this dealership. They (salesmen, finance guys, sales manager) will lie to get your money. Look over your contract in detail because they will keep adding services and equipment on without telling you. They will shake your hand on a price that you both agreed on but write a higher price tag on your contract. Lies, deception, and lack of communication from them. WORST experience ever.

Review №65

2023-09-08 20:34:12

Crazy . Went to pick up my vehicle from service car was boxed in with other cars and nobody could find keys to these cars so my car can be moved out . Not very organized place

Review №66

2021-09-18 01:09:15

Just bought a car on the 4th and now another today 9/17. The employees are all professional and they really help you in every way and explain everything to you. I highly recommend Thomas & Erick!!

Review №67

2020-01-28 23:48:05

Matthew, Andy, Jr., and Fernando were very helpful and professional. We had a good experience with no pressure. Worked well with us. Bought the van!! Yay!

Review №68

2020-11-20 23:57:51

Jeff did a wonderful job of showing us the car we bought. He took a lot of time answering our questions and working with us. Great person!

Review №69

2023-02-08 17:00:56

Came in to buy a truck and instantly as I came out the vehicle they greeted and attended me well. The salesman answered all the questions I had.

Review №70

2020-05-03 05:00:33

Not a good dealer service wise. Bought a cummins ram from them, and they were never able to help with any mechanical issues. Recalls are hard to get token care of, and when the truck was under warranty they couldnt properly fix issues. Personally wouldnt go back ever.

Review №71

2022-04-01 16:49:04

Worst experience ever!! I was charged for a computer update related to a recall item. I have the recall instructions from Dodge and no computer update was needed. Recall items are NO CHARGE!! This place is crooked and scams people.

Review №72

2018-12-17 02:25:51

Really great experience with Jose Castor. I came looking for a car with a low budget and Jose helped me get a nice car with zero down payment and low monthly payments. I would highly recommend shopping for a car here with Jose.

Review №73

2021-05-20 03:42:40

100% satisfied with Lupes service, she was able to answer all the questions that we had something that they could not do in another car diler. We are very happy to have chosen this place I recommend it..

Review №74

2021-09-29 19:02:04

They are a month behind for Warranty Service...BUT if I want to just leave it for a week or so, they MIGHT get to it.....So how do I go to work??? Sorry, that is for you to take care of........So am going to a regular Car Repair place....just as good, I just have to pay for it...again....First and LAST time we buy a Dodge....

Review №75

2021-05-29 21:29:33

Horrible communication with dodge service department, couldn’t get my Durango running, told me it was ready, when I went to pick up battery light came on smh. Sat there for almost 3 weeks with no rental, was promised full tank of gas, oil change, detailed, and nothing was done either!

Review №76

2022-07-21 13:56:44

Issac was friendly and very helpful and took care of my car i was almost ready to start going back to hanford cause selma dodge service was going thru people like crazy and you cant get to know them when they are only there for a month or 2 but now that issac is there im going to stay at selma dodge service thanks

Review №77

2022-03-15 17:13:32

They have overall great service! Had a lovely experience with all the workers highly recommended they work super hard to find a stable price with you as well

Review №78

2024-02-15 17:29:58

I expected more from you guys. Very disappointing!!!

Review №79

2017-04-23 23:50:03

Dont ever go to this place. Worst service you could possibly get. Bought a brand new car 2 years ago they lied about what they were selling me then I had to pay more to get what I was actually told I was getting. Now they call me saying they want to buy it back and told me over the phone there paying 26-28 thousand to drive all the way here from tulare for them to offer me 13 thousand. They lied to me once again to get us here to lie to us about what there paying! Never go to this place ever!! Worst company you can possible deal with or go to.

Review №80

2021-12-28 21:46:58

The service was great, the service advisor took the time to explain work being done to my car. The staff was very friendly.

Review №81

2022-01-06 01:03:32

They handled my oil change at a reasonable price as well as made some inspections on necessary parts of the car that sometimes are left forgotten!

Review №82

2021-06-14 23:14:25

Great service. They worked out a good deal that I was happy with, answered all of my questions along the way, and were very friendly.

Review №83

2021-12-21 22:45:26

Chris the service manager was such a great help. Knew exactly what he was doing and I left completely satisfied with the over all customer service.Thank you again Chris!

Review №84

2021-09-13 02:33:43

Great customer service, our salesperson Antonio in Dodge was really Great, very helpful went above and beyond. Would highly recommend to ask for him next time around.

Review №85

2022-06-30 21:19:35

Just took my car in for an oil change and the staff was very welcoming and friendly. Not to mention fast. Great job Selma Jeep.

Review №86

2022-09-14 20:27:00

Jeep’s service here is always outstanding. Dan does a great job listening and addressing complaints. Couldn’t be happier.

Review №87

2022-07-18 22:12:29

The service center did everything they could to diagnose my pt cruisers problem. But they did not have the machine to do it Friendly helpfully customer service.

Review №88

2021-10-05 03:15:59

Jeff was patient, understanding and he listened to me in what I was looking for in my car deal. Thank you Jeff and Selma CDJR you did a great job again for us!!

Review №89

2023-04-26 19:38:53

My wife brought her car in there charging her $200 to check a check engine light a mechanic shop any auto parts store will check for free

Review №90

2020-08-23 00:12:34

My fiancé and I came in here in need of a new car. We were interested in a Dodge Charger. Arjun was extremely professional and courteous to our needs and financial outlooks. Arjun found us a beautiful 2020 Dodge Charger Blacktop Edition. We just drove it and instantly my fiancé fell in love with it. Arjun and Carlos worked with us and made the entire process as easy as we have ever experienced.We sat down with the the Finance Manager, Fernando, and we are proud to say we are the new owners of a 2020 Dodge Charger Blacktop Edition. We highly recommend Arjun and his team to assist you guys in your car needs here at Selma Chrysler, Dodge, Jeep, Ram.

Review №91

2020-02-21 23:51:53

Great service! Brought my car in and Chris and Jesse were very helpful as usual! They even set me up with a rental!

Review №92

2022-03-08 01:51:41

Super easy to get in and out of service department and everyone was extremely helpful and friendly. Made an appointment for a recall and it was handled perfectly

Review №93

2021-11-06 23:53:13

Salesman were helpful. Didnt have exactly what i was looking for, but explained all of their options and offered to help me look for the vehicle i was interested in.

Review №94

2019-08-20 23:55:01

They sold me a car that has a recall that cant even be fix and know that Im experiencing the effects of the recall they dont want to help me figure out what to do..mean while..I cant drive it because I almost got into an accident due to the part this is recalled with my children in the car..I will never return to this dealer again..nor will I recommend anyone to them

Review №95

2021-12-15 14:45:20

Drove my Dodge Grand Caravan in to be serviced for a recall part that had NOTHING to do with my transmission and after it was done, I was told that I had a Serious transmission problem and needed a $150 diagnostic, in short, I had to have it towed home.

Review №96

2021-03-09 23:22:22

Always a great experience visiting Selma Dodge. I appreciate the good, fast, and easy service provided to me during my service. Thank you to all the staff!

Review №97

2021-02-07 02:11:53

They are really friendly and work hard for you. They never give up. Definitely will come back again! Plus they have so many options to choose from

Review №98

2020-01-21 01:49:06

Rene was a great sales representative. Got us a car in our price range. Very upfront and helpful.

Review №99

2021-01-12 00:42:12

We were on our way to Los Angeles to buy a Durango and decided to stop in to Selma Chrysler Dodge Jeep Ram and was help by Arjun Rai. He did his best to make us feel comfortable and we felt so comfortable that we never made it to Los Angeles and ended up buying a Durango from Selma Chrysler Dodge Ram great job keep up the great work.

Review №100

2022-02-09 16:58:30

They have always done an excellent job of taking care of me with whatever my vehicle needs have been

Review №101

2019-03-10 01:44:32

Manager lied on price on phone made me drive there. 3 to 4 times they switched the price after firmly stating price needed. These people are a joke.

Review №102

2016-01-07 22:39:50

Would like to give a Special Thanks to Chuck and his Staff. My Check Engine Light is Off and now I can Finally get my Tags. Will take my Charger there again when any Issues come up.

Review №103

2020-07-25 22:07:36

Arthur Moreno was awesome. I came for a specific used car, but got a great deal on a better car and the service was great.

Review №104

2021-02-02 22:24:08

I bought my car at Selma Dodge!They have a huge selection of cars ! The staff is super nice and the maintenance department is awesome always very helpful .. check them out

Review №105

2022-01-30 02:40:54

Excellent sales rep, Jairo Aguilar! Go see him, he is extremely helpful and understands the customer needs.

Review №106

2021-03-20 22:24:09

Daniel Aranzazu is a good salesman. We purchased our 2021 Dodge Ram 1500, because of his professionalism and his good nature.Thank you daniel

Review №107

2020-01-13 19:57:24

Great place, anytime I need parts always have them by next day. Great and convenient like amazon prime lol. Great dealer, and staff.

Review №108

2018-10-30 02:40:36

Awesome service here at selma dodge!! A special thank you to jose castor and his sells managers :) if your looking into purchasing a new car i totally recommend coming here!!! Thank you!!

Review №109

2021-01-30 21:11:17

We came in to purchase a Dodge Challenger. AJ, Carlos, and Lupe worked with us and got us the car we wanted. I highly recommend this dealership.

Review №110

2020-06-28 21:06:32

We made an appointment and came in to test drive a Jeep Cherokee. AJ worked with us on the purchase and he was great.

Review №111

2020-08-06 03:22:02

ISIAH A.was very polite and so was everyone else.No pushy sales people.They made my dream car happen.thanks

Review №112

2021-05-26 20:59:13

Timothy in the parts department was soooo patient with me as I was trying to describe to him what car part I needed, he looked up several parts for me and even emailed it to me...Tim, thank you! :)

Review №113

2019-09-26 17:27:57

Drove from Visalia. They have a better service department. I meet someone else that drove from Tulare. I know not to waste my time and call the Selma service department from here on out. BEST SERVICE!!!

Review №114

2020-08-21 22:58:43

I came in for a Used Acura MDX and got exactly what I wanted! Arthur Moreno helped us and it was a great overall experience!

Review №115

2020-11-02 02:28:38

Very well the guy who helped me was very nice and tried his best to help me in any way needed for my car

Review №116

2022-10-18 16:32:25

Today we go to service for my jeep rubiconBut service guy fill a paperworkThe is very rude I don’t that kind experienceI don’t recommend selma jeep dealership

Review №117

2019-02-03 23:31:47

Bob took r RAM in for service to check the drivers seat that moves with sudden stops & check another item. The shuttle brot B hm & we waited till RAM is done. At 1st it seemed the chair was fixed but awhile later it started again. So needed to take it back again!!

Review №118

2023-11-26 16:41:31

Great experience with great people. Thank you

Review №119

2022-08-31 01:26:47

Great service. Dan was very kind & helpful. I will be back again & ask for him.

Review №120

2021-07-28 20:20:45

Came for an oil change and it couldn’t have gone smoother. Service was great and very friendly

Review №121

2021-02-15 22:35:30

Terrible service...over an hour for smog...needed to bring vehicle back for a smog after being sold to us a month ago??? Different explanation from each person for why it needed a smog after the fact.

Review №122

2021-07-11 23:47:17

Great service! Josiah was super helpful and wonderful and walked out with a new car!

Review №123

2022-07-19 04:11:17

Dissatisfied not happy with some of the salesperson same old ways of trying to extract more money using predatory old methods and the time Consuming HORRIBLY 4 .5 hours waiting to not accomplish anything Never again lack of material facts disclosure resulting in not getting the promised deals

Review №124

2022-02-08 23:37:24

Super friendly and very helpful easy to get my car service.

Review №125

2021-03-15 00:57:07

Jose Torres was very friendly and helpful really helped us get our dream car thank u!

Review №126

2021-07-12 22:47:02

The part department guy never come back from his lunch break. He suppose to be back at 2:30. Wait till 3pm and he didnt appear.Thank you to a guy was there and helped me.

Review №127

2020-07-11 20:25:25

Great experience. We were just looking for now but will definitely be back for my truck.

Review №128

2021-05-16 23:19:35

Happy with my purchase! Jose and Matt were excellent. I recommend coming to Selma dodge

Review №129

2022-02-17 02:40:09

Purchased new Honda. Awesome service, first time here and the service was great. Thanks

Review №130

2022-04-12 01:26:38

They did a fast job. Very friendly. Need more seats in the waiting room

Review №131

2020-11-09 23:42:32

The service dept was awesome and very friendly.The New guy that took my service papers is a one👍👍

Review №132

2020-12-20 22:11:43

Enjoying our time at our local Selma Auto Mall. Fred has been amazing helping us at the Jeep center.

Review №133

2021-01-22 21:26:44

Very knowledgeable, helpful friendly highly recommend. Super excited with my new vehicle!

Review №134

2020-09-04 18:45:23

Great experience buying my new Gladiator with Isaiah at Selma. Highly recommended!

Review №135

2022-01-08 02:18:09

Good experience for service on my truck, Robert was very helpful, thank you! - Greg

Review №136

2021-02-05 01:36:29

Come see Daniel Aranzazu if you’re looking for a Dodge or Ram. Great service got us exactly what we wanted!!

Review №137

2018-09-30 22:36:13

Steve sells rep was awesome. I recommend him to help you with your car shopping needs.

Review №138

2020-11-27 22:35:55

Daniel Aránzazu is really helpful ready to answer all your questions the best salesman, I really recommend him to everyone who is ready to buy a car.

Review №139

2022-05-28 04:53:36

Sales and service made our car buying experience a good one!

Review №140

2021-02-05 01:36:22

Bought my truck at selma Dodge Ram Chrysler Daniel aranzazu was very help full ask for him if you ever come in and buy a car 😊

Review №141

2020-09-07 21:14:13

Great staff, manager honored online deal. Happy with our purchase!

Review №142

2020-02-27 19:38:59

I went in for a recall and the service was great! Quick and very helpful, will be going back!

Review №143

2021-11-22 03:18:09

The sales rep (Dre) went above and beyond the level of service we were expecting

Review №144

2022-07-01 05:45:54

Keep it up Isaac Berlanga your #1! Service will always be great!

Review №145

2020-02-01 19:49:21

Sales people were great got the van that we wanted for just a little over the price we wanted great people

Review №146

2019-02-14 23:02:20

Good service department, was there less than an hour on a scheduled oil change and tire rotation.

Review №147

2022-05-27 23:01:24

Paid 3500 and my jeep didn’t get fixed has the same problem

Review №148

2021-09-25 22:16:33

Talk to Eric Loera, great customer service he answered every question I had and made sure I left with satisfied.

Review №149

2020-06-28 20:19:04

It was a great experience. AJ took care of us and he was great to work with.

Review №150

2020-03-01 23:26:29

Great customer service from Arjun and I got approved in minutes i highly recommend selma CDJR STORE

Review №151

2022-06-08 18:20:13

ALWAYS A PLEASURE COMING HERE. GREAT CUSTOMER SERVICE & THEY GOT ME IN&OUT. THANKS U GUYS.

Review №152

2021-10-19 22:37:41

So far it has been a good experience with J J hopefully i will drive off in a new car!

Review №153

2020-08-30 23:32:23

Worked with Sammy to get our Honda Pilot! Great experience, great people!

Review №154

2020-03-09 00:31:33

Sammy was great and I am walking out with a great car for an even better deal!

Review №155

2022-08-24 19:12:16

Terrible, told sign in 2 spots no mention of. 200 charge. Went from warranty will cover to 1080 charge

Review №156

2022-04-21 20:09:12

Absolutely incredible repair. Went over and above expectations. Went beyond any effort expected

Review №157

2020-11-27 22:44:09

Daniel Aranzazu is number 1 salesman, i really recommend him to everyone, he will answer all your questions

Review №158

2024-03-17 21:24:09

Amazing service!

Review №159

2021-01-24 20:09:19

Nice friendly staff, great selection of vehicles I was interested in.

Review №160

2020-08-02 00:28:08

Stopped by to see what was in the inventory, AJ was very helpful and the experience was great.

Review №161

2022-06-29 20:05:39

Jesus is the guy to talk too! Made our experience easy.

Review №162

2021-01-26 21:13:08

I had a great experience at Selma Mazda. It was quick and easy!

Review №163

2019-08-09 07:04:02

Good service, employees were very attentive!! Helped me with my car issue!

Review №164

2020-12-04 02:50:32

Great people will help you get your vehicle in mind.

Review №165

2021-11-01 22:04:07

Parts department was very helpful in finding me the parts I needed.

Review №166

2020-03-01 23:28:59

Great customer service from Arjun, highly recommend Selma CD JR Store.

Review №167

2020-02-13 01:30:31

I had a great experience like always, everyone goes beyond on helping you out

Review №168

2023-08-08 13:48:58

Had truck for three weeks. Poor communication.

Review №169

2021-09-08 01:36:50

Matthew (and other staff we worked with) made the process easy! Thanks guys and gals!

Review №170

2021-03-02 02:15:13

Great experience! Nice people & really nice cars

Review №171

2020-11-10 16:43:02

Their customer service is excellent and their service department is timely and efficient.

Review №172

2020-02-10 02:43:20

Explained loans and trade in options better then anywhere else. Friendly customer service.

Review №173

2024-03-31 01:02:04

Awesome place!

Review №174

2020-07-21 23:39:50

Great service, very helpful! Highly recommended for both quality and services!

Review №175

2022-06-18 21:47:36

We didnt make a deal but the experience was great 👍

Review №176

2022-10-28 22:56:05

They literally stole the battery out of my brothers car.

Review №177

2021-05-16 23:17:15

Jose and Matt were great at Selma Dodge happy with my Dodge Durango Gt

Review №178

2022-06-28 23:32:30

Great service department really helpful thank you

Review №179

2020-02-13 22:54:11

Jason was a big help with my ac problem and got it fixed right away !!!

Review №180

2020-02-21 23:52:47

Good service and always come back because they are very helpful :)

Review №181

2021-02-23 02:43:28

Very helpful. Sales and finance were great to work with

Review №182

2020-11-11 21:57:04

Art was a great saleman got my son the truck he wanted

Review №183

2021-02-14 02:00:14

Great customer service. Would definitely recommend.

Review №184

2022-01-13 16:18:12

Couldnt ask for more helpful or friendly people these guys are great go there

Review №185

2021-03-08 03:46:22

Joe was patient and answered all our questions. Selma Ram took care of us.

Review №186

2018-08-25 03:10:44

Nice lot, but they didnt have what I wanted, today.

Review №187

2022-07-10 04:13:55

So good service very nice staff helpful

Review №188

2020-09-04 19:01:13

Very friendly and walked out with no problems and a Gladiator! Ask for Isaiah!

Review №189

2021-04-19 19:37:28

Lupe was great answered all the questions we had

Review №190

2023-04-27 01:37:43

They dont answer there phones.

Review №191

2021-08-05 01:00:14

Excellent customer service good prices

Review №192

2022-02-22 00:48:01

Great customer service and awesome work

Review №193

2019-09-11 18:41:38

So helpful totally appreciate how nice and efficient they are here

Review №194

2019-09-03 22:01:29

I came in for an oil change. An hour later, its still not done.

Review №195

2020-08-30 23:41:08

Outstanding help, with Sammy the dealer, great help all around.

Review №196

2021-05-05 17:48:05

I came to have an oil service. awesome service

Review №197

2021-09-20 23:15:34

Customer service as far as sales men, they are garbage.

Review №198

2021-05-16 23:17:10

Jose & Matt were great here at Selma Dodge!

Review №199

2021-03-07 00:46:59

The employees here at Dodge are very nice and helpful