Scotts Affordable Car Care & Fast Lube in Citrus Heights

Review №1

2024-06-18 00:00:56

I have taken my 2007 Honda accord there my wife’s 2015 Prius and now my 2021 Toyota Corolla hatchback. These guys are amazing and the best price.

Review №2

2024-02-16 22:53:45

I stopped by Scotts today to get the oil changed on our car and as always they did a fantastic job. I was in and out of their business within 20 minutes and you cannot get better prices anywhere else, especially for a full synthetic oil change. And if you ever have a question or an issue, just ask for Chris. He has always provided us with the best customer service possible. If you look over their website, you will find their monthly and seasonal specials, and again, their prices cannot be beat. And I have always found their service to be top notch as well.

Review №3

2024-01-31 23:17:13

1/31/ 2490 integra wasn’t receiving power from battery. Diagnosis was cheap, and was an easy fix to replace wires and add clamps connected to battery terminal. Also was due for oils change and was cheap. Got additional work done I was putting off, fixed a leaky valve cover gasket and replaced spark plugs/ wire set the leak had saturated. I was able to talk through another recommendation with them that I was aware of prior, decided it wasn’t vital and they agreed, reasonable and honest exchange with their mechanics, Chris was professional and easy to communicate with.Car fired up like new and is running smooth. Ended up getting several things done and all were reasonably priced. Did it all in about 1.5 work days and they were pretty busy.Excellent experience, will be back in the future.

Review №4

2024-01-17 05:25:05

IF YOU NEED MAJOR CAR REPAIRS OR ARE A WOMAN DO NOT GO HERE. At the end of June 2022 I came into Scotts Affordable Car Care due to overheating issues, I saw good reviews and was recommended by family. They let me know I had issues with my head gasket and would need to keep it to make the repairs, I picked up my car at the beginning of July 2022 and had no issues with overheating until late December 2023. I took my car to a separate shop and explained the history of my overheating issue and what was previously fixed. The mechanic took a look at my car and had questions about what exactly was done to it previously and if I had paperwork so he could read through it. It was then brought to my attention that although I spent $2,700 on this major repair my car had a major oil leak due to the valve cover gasket, front camshaft seal, front crankshaft seals, timing belt and lower timing cover gasket not being in good condition with only having 25,000 more miles on it then when repaired. The mechanic showed me the difference between two seals he took off of my car, one of the seals rubber was so bad it no longer had any flexibility/bounce when they both shouldve been replaced at the same time, it either wasnt replaced like it needed to be or wasnt done correctly. I had to pay an additional $900 on top of the $2,700 I originally paid to get the seals replaced and engine cleaned from the major oil leak. I did not receive quality work from Scotts Affordable Car Care and it shows in the condition that my car was in Dec 2023. I called Scotts Affordable Car Care Wednesday to ask to speak to a manger when I was told he was not in and had requested a call back, I had to call back three times in total between 11am and 12pm (as told by an employee) in order to get ahold of the manager/owner despite me leaving urgent call back messages with two different employees. I was finally able to get a hold of Chris, the manager/owner (I am not sure which one he really is as I was told the manager is the owner) today and I explained my situation plus even had the mechanic from the shop I just got repairs from explain what work was done and why it needed to be done again. I expressed to Chris that it makes no sense after paying $2,700, 1 year 6 months later and only driving 25,000 miles that my car would not reflect the same quality of work and need to be redone. I was told that there is nothing that could be done due to the warranty expiring and the work being taken care of already, I would like to know who would take their car back to a place that didnt give them good quality work the first time? I do not want a full refund of my money but you would think a business with good morals would do better on their part to make amends with a customer who paid good money for quality work that was not received; especially if Chris agrees the cars condition doesnt make sense after driving only 25,000 miles. Its already very difficult as a woman to not get scammed in this industry, dont give this place your money!!! I have reported them to the better business bureau / BAR and have all documents showing what was done, my review is ALL truth. PLEASE STEER CLEAR UNLESS YOU WANT TO PAY GOOD MONEY FOR BAD WORK.

Review №5

2024-05-23 17:56:07

They missed diagnose it after they took three days to figure out not good service long hair guy would not give me a estimate of how much they would charge to fix it he didn’t wanna waste time because last time I didn’t have them fix it Very rude an not accurate definitely don’t go there not satisfied

Review №6

2024-02-21 00:43:47

Went in for a routine oil change, they always do a great job. Always affordable quick and friendly service

Review №7

2024-01-11 06:33:56

I will drive hours to get maintenance on my car at Scott’s. . I do not trust any other company. They are honest and thorough. I’ve been going here for decades.

Review №8

2024-03-12 22:02:37

I have gone here a few times now and each time the gentleman are kind, Courteous and helpful! They do their best to get me in and out in a timely manner. I have had no issues!

Review №9

2024-01-17 03:05:43

My experience could’ve been better. Me and my grandad visited here a second time since last fall, in hopes Jesus would service us again my grandad tipped him ge really enjoyed his service

Review №10

2023-10-22 21:57:39

Not recommended. Had a friend take their car, the main issue, transmission, was ignored, OBD codes ignored, she was told noise was brakes. They did all 4 brakes for $1500. not needed and overpriced. Affordable? What a joke. Typical case of misleading a woman and making a quick sale instead of doing whats right for the customer. If you do go there, ALWAYS get at least 2 other quotes. Be smart. They are con artists. Youve been warned!