Safeway in San Jose
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
San Jose, Santa Clara County, California, US
Phone: +1 408-264-1523
Site: https://local.safeway.com/safewa...
Edit info
Site: https://local.safeway.com/safewa...
Opening hours
- Monday:5 AM–2 AM
- Tuesday:5 AM–2 AM
- Wednesday:5 AM–2 AM
- Thursday:5 AM–2 AM
- Friday:5 AM–2 AM
- Saturday:5 AM–2 AM
- Sunday:5 AM–2 AM
Total reviews rating 4.3
199 Reviews for Safeway 2024:
Review №1
2024-05-29 07:51:14I visited the store around 11:30 PM on May 28, 2024. During my visit, I encountered an issue with the pricing of an item that differed from the displayed tag. At self checkout, when I asked a female associate for help, I found her response to be unfriendly and unhelpful. Despite seeing the discrepancy, she did not correct the price. She then consulted a male associate, who also did not recognize the correct price at first. However, he did eventually correct the mistake. While the issue was ultimately resolved, the overall experience Is annoying. I believe there is room for improvement in customer shopping experience.On a positive note, I would like to commend the cleanliness of the store and the ease of use of the self-checkout system.
Review №2
2022-06-16 20:21:42One of the cleanest and well laid out groceries Ive been to...friendly staff too! A pet peeve of mine has always been faulty shaky wiggling shopping carts. This location has carts that are really very well maintained and cleaned.The selections are diverse and the specials are actually on the items that you would buy or regularly buy. But they display varieties prominently, again showing good management. 👍🏻...update...lately my faves have been less available. It could be supply chain issues and what-not.
Review №3
2024-04-22 20:14:52This is my go to grocery store!! I live in Willow Glen and it’s very convenient to have a store where there’s great customer service, knowledgeable staff and awesome security guards that make you feel safer while shopping. I’ve built a great rapport with the workers and can honestly say this is the best Safeway I’ve ever been to. Keep up the good work!
Review №4
2024-04-25 22:43:08They need better workers at deli Station. Very poor customer service. I wanted chicken and had to wait 20min when there is no line. Then the lady finally came got me the 8 piece which was the smallest one she choose for some reason.
Review №5
2024-04-11 06:51:03Weve been here twice now, both times at night (10-11 pm ish) where theres stocking boxes EVERYWHERE in every aisle and theres loud construction going on. youre not open 24h, you can hire people to do this after the 2am close...... management needs to schedule these things more efficiently. really wish there was a quieter safeway closer to our house
Review №6
2024-04-25 22:47:58I use to like this place. But now the have bad customer service at the deli where I always buy food. This fat Mexican lady hate her job or something. She can see there is a line waiting and she just take her time making everyone wait 15 mins. Then give people bad service.
Review №7
2024-04-23 09:56:25I love this Safeway. The employees are helpful and very cool. Store is nice clean and organized.... Too bad no more hot soup :(
Review №8
2024-05-28 22:02:50Love this store. The new security is overly excessive and aggressive. It makes me feel very uncomfortable shopping here.
Review №9
2024-01-18 20:20:18Avoid Jim at self checkout. While scanning my items, Jim barge into my space and gave himself a 10/10 on the survey; Jim did not allow me to fill in the survey with my actual satisfaction. He tried to tell me if he did not fill it in I would not be promoted to enter my phone number for the rewards. I have worked at Safeway for three years and I told Jim this, additionally telling him what he was doing is not right. Jim laughed it off. This is a scummy way to give his store an artificially higher customer satisfaction rating for his district. Ruined my shopping experience.
Review №10
2024-05-30 20:32:09We are visiting from out of state. This store is nice, clean and well stocked. Our checkout clerk was very nice.