Safeway in San Jose
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
San Jose, Santa Clara County, California, US
Phone: +1 408-267-1200
Site: https://local.safeway.com/safewa...
Edit info
Site: https://local.safeway.com/safewa...
Opening hours
- Monday:5 AM–2 AM
- Tuesday:5 AM–2 AM
- Wednesday:5 AM–2 AM
- Thursday:5 AM–2 AM
- Friday:5 AM–2 AM
- Saturday:5 AM–2 AM
- Sunday:5 AM–2 AM
Total reviews rating 4.1
199 Reviews for Safeway 2024:
Review №1
2024-02-15 10:04:24I guess this really became a trend that the employees are authorized to decide the business hours. I was inside the store around 1:15am but after 5 min, they announced thru the intercom that the store is actually closed, seriously it closed oddly at 1:20am?? And another strange thing is they dont have the business posted on the front door so i guess the hours are depend on the staff on duties. Good luck to shop there 🙄
Review №2
2024-03-11 20:40:42* Safeway delivery doesnt deliver *I ordered my food delivery on 3/9/24. Its 3/11/24 and I still havent received my order! I have spoken to customer service multiple times, called the store directly 12 times and left a message for the district manager, Beverly Gendolfo, and still nothing. I spoke to the online order representative from the Almaden Safeway online order service in San Jose. The gentleman told me we dont have it ready for you yet, but we can set-up a delivery for tomorrow (3/12/24). Then he said they found it and he can door dash the order to me. He told me it will take 45 minutes; the delivery showed up 1 hour and 43 minutes later! This isnt the first time orders have been late by hours or even days! If you ask for a refund they dont give it to you for 7 days, yet the money was taken out of my account promptly on 3/9/24 the time of order. Why use this service of it doesnt give you service. Why call customer service if they can give you no help. Why place an order and set a delivery time that fits into your schedule if they can change it to when its convenient for them. Why use this delivery service at all?
Review №3
2024-02-25 23:09:55This place is so policed and locked down, I feel like I have done something wrong while shopping. They have 24 carts, which the manager is happy to share because if you’re unhappy you really just need to understand he’s having a hard time too. I was followed to my car by 3 people (other customers and the one random homeless man who collects the carts for them) who then stood, staring at me, while I unloaded the cart so they could take it immediately. When speaking with the manager about how this made me feel unsafe I got “yeah that sucks, I have no carts, and corporate knows, I have emails spanning months”. Corporate knows customers are being followed to their cars?! And then he ends it by saying carts will be delivered the next day. Instead of showing some compassion and understanding and following up with, yes we are actively working to resolve this issue, I’m sorry you experienced that, I got, “tell me what I should do, give me a solution”.
Review №4
2022-12-05 07:52:51Variety of doughnuts, Sriracha chicken skewers, Siopao (pork buns) and bottled/canned coffees (on sale).Easy parking all the time even on a Sunday brunch time. Also no lines in the check out lanes. Its next to restaurants & fastfoods.
Review №5
2024-06-06 16:30:34Hey Cindy how about stop asking me personal questions everytime I go in? Not just about myself but about my friend who Ive already told you doesnt like them. And Brandon, Ive never met you but apparently you think I should be talking to you about Cindy asking questions about my friend, instead of just dealing with the issue when my friend brings it up. At this point its harassment and poor management. Enjoy talking to corporate about it. Good luck finding a new job.
Review №6
2024-05-27 04:23:30My boyfriend and I have been consistently going to this safeway for over a year. Almost every employee knows and recognizes us, including a cashier named Shande or something along those lines. He is consistently racist toward my boyfriend, refusing to accept his visa, mexican id, or mexican passport, commenting they arent “real IDs” when we purchase alcohol. But he has no complaint when he sees my US ID. He always makes snarky comments and glares at us from the moment we enter the store and sometimes even out into the parking lot. He is grossly unprofessional, racist, rude, and a horrible representation of this company. Every single time I see him working I want to turn around and leave. We’ve complained to management multiple times and have been told about some of his unprofessional behavior with other customers by employees and managers. He is a blight in this store and company. And a strikingly disappointing representation of safeway.
Review №7
2024-05-15 00:39:17Good produce, fresh bakery items, a nice selection of plants and flowers, the store is clean, and the clerks are friendly.It is a very busy Safeway, with lots of parking.
Review №8
2022-06-03 21:57:11Like the the staff, generally nice and very helpful. The only reason they dont get 5 stars is they tend NOT to check the expiration dates on Dairy and smoothie products. Ive seen Naked Smoothies that were discolored and several days past their sell by dates. Same goes for milk though it wasnt discolored. If u buy these products here, CHECK THE SELL BY DATES! Attached pic was taken on 3/27. Note the sell by date on the 3 smoothies in the pic. Compare the color to the second pic of the same product purchased from another vendor.
Review №9
2020-12-28 00:11:13It’s very nice and big place also clean, they provide you a clean and sanitized shopping cars and basket. I used to go to produce to get all my needs and I always found everything I’m looking for, they usually have many different varieties of exotics fruits. But the store seems very organized and I like to get there, also very friendly people there.
Review №10
2024-07-01 07:03:25This store has employees answering the store surveys to boost their ratings. The self checkout clerk pushed in and gave themselves top ratings while I was trying to complete my transaction.