Safeway in Redding
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
Redding, Shasta County, California, US
Phone: +1 530-247-3030
Site: https://local.safeway.com/safewa...
Edit info
Site: https://local.safeway.com/safewa...
Opening hours
- Monday:5 AM–12 AM
- Tuesday:5 AM–12 AM
- Wednesday:5 AM–12 AM
- Thursday:5 AM–12 AM
- Friday:5 AM–12 AM
- Saturday:5 AM–12 AM
- Sunday:5 AM–12 AM
Total reviews rating 4
199 Reviews for Safeway 2024:
Review №1
2024-03-04 23:07:03Apparently customer service is only open a few select hours. If you need something done and the lady is at lunch the cashiers up front will tell you there’s absolutely no one else who can help you. Kinda misleading since lunch hours aren’t posted. The grocery prices have skyrocketed and the team couldn’t care less about assisting people who actually NEED assistance. Would give zero stars if I could. This place was great when my dad was in upper management now they have really gone down hill. And I find it hard to believe that there’s NO one else in the store who can be of assistance at customer service. Poor job guys will not continue to shop here.
Review №2
2024-06-23 18:02:25Ran in to pick up an online ordered meat & cheese tray at a little after 10am on Sat 6/22. Grabbed a couple small beverage items and headed to deli counter. There was one woman customer waiting as a deli employee sliced some meat for her. (Deli employee was an older looking woman with long gray hair). This was my first time picking up a pre ordered & prepaid party tray so I wasn’t completely sure of procedure. I looked around deli area and there were no employees other than the one slicing meat. I politely asked “excuse me I just have a quick question please” and the employee turned and yelled at me “I’m with a customer. Ask someone else!” I was startled and looked at the customer who looked as surprised as me. I told the customer I’m sorry I just wanted to ask her if I should go pay for these beverages at a checkout stand and come back for party tray. The customer said You’re fine. I then looked back at the employee and asked is there someone else I can ask and she ignored me. Eventually a couple employees came from store area into deli and I asked them my question. They nicely directed me to the checkout stands and said that is also where my party platter would be brought to me. I am all about quality customer service. I always insisted that my employees focus on their customer and not get distracted with side co worker conversations, their phones, etc but there is no excuse for that woman to yell at me when she could have responded in a polite & professional manner. Maybe she hates her job but that’s no excuse. Maybe she’s dealing with some difficulties in her life which if the case I feel for her but she needs to do what’s necessary to keep her anger better controlled and to behave in a more customer friendly manner. The woman at the checkout stand was very pleasant and helpful in getting the party tray to me. She helped keep my morning from being ruined by the deli woman’s ugly behavior. I’m not sure I want to visit that deli again. I did try to use Safeway Chat to report this rather than doing review but couldn’t get it to work.
Review №3
2024-06-08 04:23:12🤮🤮🤮🤮🤮 disgusting no hygiene at all . So that fly pooped on that croissant, let’s get it for $2😮💨
Review №4
2024-03-15 17:18:39My fiance met a very rude racist lady behind the deli counter yesterday evening. She wouldnt take my order from him because hes black. Great face of the company you have here!
Review №5
2024-01-28 20:57:16The security guard is a piece of work. Its raining on 1.27.24. We had a pick-up order. We parked by the entrance so the Safeway workers wouldnt have to come out in the rain with our order. He made us all move. He was extremely rude and arrogant and on a power trip. He said I dont care when I said we parked here for the workers to not have to be in the rain. Also, the park and go sign was literally pointed to the spot we were parked in. If we werent supposed to be there why was the sign like that? I think he is bored and exerting unnecessary authority over others was entertaining for him. Or maybe he thought we were waiting for someone to steal things and drive off? I am not sure. I just do not think it was handled appropriately.That aside, I frequent this Safeway for pick up orders, and the staff are always extremely kind.
Review №6
2024-06-13 18:03:54Horrible customer service, I get it you’re at work, but when someone asks you how the morning is going and you just shake your head the racism shows. Jake was great though he should be a manager not the skinhead looking dude.
Review №7
2024-02-27 20:05:15Lost my business. Frozen salads and the deli has just gotten awful. Completely ignored by employee Puting food out had a grumpy look on her face. Im over this Safeway just go across town to the other Safeway for a better experience.
Review №8
2024-02-17 04:17:02I shopped at Safeway on Pine Street using my EBT card and it was skimmed someone in Chicago. Illinois took all of my EBT funds and I was left without money for the entire month for my family. When I contacted Safeway they spent very little time listening to me, and seem to not care almost as if it happens so often they are Callous to the fact that it took a families food money for the month. I’m very disappointed in you Safeway your lack of caring your lack of asking me questions and engaging in my conversation. Left me to believe that you just do not care you have customers who are being stolen from your credit card machines are being skimmed, and you did not engage and did not ask any questioning or investigation to find out when where and how shame on you how dare you allow your customers to be stolen from and spend no understanding how it happens shame on you
Review №9
2024-06-20 05:27:08Been shopping here for months and havent had any of these issues Ive read from other reviews. Use the app if you dont yet.
Review №10
2024-01-09 14:12:51A safe place to come and know there is variety on grocery items, and nice sale offers here and there.Their bread and cake section is off the hook, so is their deli.