Safeway in Hayward
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
Hayward, Alameda County, California, US
Phone: +1 510-582-0700
Site: https://local.safeway.com/safewa...
Edit info
Site: https://local.safeway.com/safewa...
Opening hours
- Monday:5 AM–12 AM
- Tuesday:5 AM–12 AM
- Wednesday:5 AM–12 AM
- Thursday:5 AM–12 AM
- Friday:5 AM–12 AM
- Saturday:5 AM–12 AM
- Sunday:5 AM–12 AM
Total reviews rating 4.1
199 Reviews for Safeway 2024:
Review №1
2024-06-26 23:53:081. Very bad experience. My doctor ordered a medicine 2 days ahead and i spend 1 hr and still not resolved. I’m not sure why it’s so hard to pick up an order. We do not have to wait, what’s the meaning of ordering in advance?2. Spending that hr in front of the pharmacy i had enough time to see the stand or colorful gatorade presented as sugar free. When i looked on the back it showed lots of sugar 21%!!!! That’s how people are encouraged to become a loyal client of the pharmacy in the future?! Fake adds - also chips and other unhealthy snacks are just right there by the pharmacy desk! So be careful, everything it’s a scam without knowing. And the service, well, you judge!
Review №2
2024-06-29 16:22:47Im pulling two stars for terrible customer service. Its currently 9:21 a.m. and I went in because I need a cashiers check to pick up the keys for my new apartment. They told me I would have to wait an hour because the one person who can provide that service is at lunch. As far as Im concerned, this is unacceptable. If you provide a service, it needs to be available to your customers during all hours of operation. Completely unacceptable that I now need to go and find another location because my neighborhood Safeway is defunct.I mean, not my favorite. Havent recovered from the time I went in at 9 am a Saturday and there was no deli food available. Not a single boars head sandwich to be found. Tried to blame renovations but there were 2 empty coolers. They have shut down all but one entrance and have so much security it just feels uncomfortable. I prefer grocery outlet. (DO NOT VISIT THE NEARBY LUCKY!! Its 1000x better here!)I wish you could respond to other reviews, but you cant. So Im going to add that if you see five star review from O.M. please disregard it. All of those items are made in house day of, so all the places he couldnt find it isnt because they sold out, its because they never made them in the first place. So it wasnt going out of his way to make him a fresh one, it was doing his job after having not done it.This is why you cant really trust any of these reviews. You just have to go and see for yourself. Luckily this is something you can experience without having to actually spend money. You could just come in and check it out for yourself at whatever time of the week you usually do your shopping.I also wanted to add that I really enjoy the app and because I dont like going in the store most often I order through the app and then go pick it up. I do very much enjoy the convenience of sitting in my car instead of going into the store. And the app has good features when it comes to your discounts and offers, out of stock items, substituting items, and being able to create multiple lists and move them into the cart when ready. And the service itself is good because the shoppers are pretty communicative and they have to bring you the food that they packed, and its pretty hard to defend bad work in someones place. So they are always very professional and pleasant. In my experience. So Im going to add one star because of the app and curbside pickup.
Review №3
2024-06-18 21:32:47This place was very confusing to navigate. Couldn’t find my way out because they have a bizarre labyrinth at the front. I get it’s the Bay Area and we have embraced lawlessness but they made it too confusing just to keep the second set of doors closed to curb theft.
Review №4
2024-04-28 03:50:20Used to be our go to Safeway but now you feel like a prisoner shopping here with all the security and fences. Why do all the thugs have to steal in the Hayward area? We just drive to the CV Safeways where it’s less crowded and I can shop without feeling like I’m in prison. So sad it’s become this way… this is why we can’t have nice things in the area. Imagine if the rumored Whole Foods opened up across the street and have to worry about all the thefts.
Review №5
2024-03-17 00:33:39This store, while maintaining a decent stock and ok customer service, is still lacking in a few departments. For starters, their bathrooms are always messy, and are pretty darn gross.I was also hurt on one of their carts, cutting open my finger. I feel bad for their staff because they had 2 first aid kits and they were empty. If someone gets hurt there, there is nothing they can do. I had to run over to the CVS next door to get help. I hope none of their staff is ever hurt, or theyd be in trouble.While they have beefed up security, safety and cleanliness have been left by the wayside.
Review №6
2024-02-04 16:32:00I know yall want to deter thefts but your security is a walking liability. Hes posting videos grabbing and roughing up people on Instagram to the account @securityguardsam and even responds to comments saying where he works. At the very least teach your security not to be clout chasing while putting your business at risk.
Review №7
2024-01-26 01:49:18Very clean, friendly, and much more available than at the Safeway I usually go to near the intersection of Amador and Jackson. Worth driving a little farther to go to this Safeway if you are able.
Review №8
2017-07-08 20:02:32I like this one.. compared to others it is pretty well updated and up kept. The store has a great kiosk for Starbucks coffee, if your too tired to walk across to the Starbucks store next door. The lines sometimes get tooooo long but thats normal I guess. And I am a fan of the sandwiches ya DIGnMe!Lol
Review №9
2023-03-28 17:43:35This was the second Safeway I stopped by, had a craving for 7 layer dip both location didnt have it, however Francisco went above and beyond ask the store to make it fresh I AM Super HAPPY THANK FRANCISCO
Review №10
2023-12-08 07:58:24First off I just needed one item for my kid at 11:50PM. Security tells me it is closed. The hours of operation doesn’t reflect this. Wasted my time in the late evening if they aren’t honoring the hours of operation. The security at the door was named Kam without a badge or any identifying information.I’m just irritated why they don’t change the hours of operation to 11:45 if they don’t intend to be open past that. Freaking asinine if you ask me. I’ll just use Amazon delivery or do my shopping on the weekend at the farmers market.