Safeway in Martinez
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
Martinez, Contra Costa County, California, US
Phone: +1 925-229-0212
Site: https://local.safeway.com/safewa...
Edit info
Site: https://local.safeway.com/safewa...
Opening hours
- Monday:5 AM–12 AM
- Tuesday:5 AM–12 AM
- Wednesday:5 AM–12 AM
- Thursday:5 AM–12 AM
- Friday:5 AM–12 AM
- Saturday:5 AM–12 AM
- Sunday:5 AM–12 AM
Total reviews rating 4
199 Reviews for Safeway 2024:
Review №1
2022-07-11 18:59:59Great store. Clean, plenty of parking. Watch out for the homeless guy living in his car to the South part of the parking lot smoking marijuana. Good customer service really good bathroom. Purchase the last two six packs of Henry weinhard soda pop. Its a small store so be prepared for that. Super nice guy in the deli and made me a breakfast burrito to write home about. Highly recommended location.
Review №2
2024-01-28 02:46:11I’m local to the neighborhood and I swear, this Safeway is horrible with customer service. Everytime I need assistance I can never find anyone to help me. Sometimes even when I ask I am waiting 10+ minutes for an answer.Tonight it was for a money order and apparently no one knows the numbers to do it. Except one person. I tell them I’ll just go somewhere else after waiting 7-8 minutes, and then the lady answers but I hear her say, oh she’s just going to leave now.Well I’m still here?! Can’t you help me?Also I’ve been here multiple times to get baby formula and it is a ridiculous process, and I can never find one employee in the store to help me so I end up waiting in a line of like 10 people just to ask. Because the “help” button I’m told by staff it isn’t even operable because “even if you push it, no one will come for you, it doesn’t do anything” that’s what they told me. Ridiculous?
Review №3
2024-02-05 21:07:08Employees are super friendly.Its an older store and I love it .No muss, no fuss. It still has the neighborhood store vibe which is why I shop here vs the big new boujee ones closer to me in Concord.
Review №4
2024-05-09 00:31:05They didn’t honor the price tag that said 4 for 20 ! They said I couldn’t mix the items that are marked 4 for 20 . Even after they made me go back to the area where I purchased the items to prove to them that is what it said . I asked for a refund . What a horrible experience. Will be contacting distant manager.
Review №5
2024-04-27 20:22:20Just wanted to mention a worker there Damian was super nice and helped me out big time when I was in a bit of rush. Really appreciated it
Review №6
2021-08-06 19:29:19The store itself is great and the staff are all pleasant and very helpful. The exterior is in rough shape, as is the parking lot. They could spend some money and make their parking lot kandscaping as nice looking as others in surrounding towns and cities. Plus they could use the occasional security guard to keep stuff like this attached photo from happening.
Review №7
2024-02-24 01:15:08Ruined my Friday plans. I placed a very thoughtful pick up order. They did not give me what I ordered.
Review №8
2023-05-17 03:39:20EDIT 5/16/23 -- Surprise surprise. Still HORRIBLE. 8:40 on a Tuesday night and only ONE checker. Shouldve just driven the extra 10 minutes to TJs.EDIT: 10/5/22 -- Nothing has changed. Lines are still ridiculous. Its 4:45 on a Wednesday and only TWO checkstands are open. This. Is. Ridiculous.This Safeway has always been bad, but now that school is back in session the lines get unbearable and its nothing but chaos. There are only three checkstands open currently and the lines zig-zag everywhere. The cashiers are doing the best they can...management needs to get their act together and try just a LITTLE harder to schedule appropriately.
Review №9
2023-12-17 07:24:13Easy to read signage, clean, well stocked store. Seems pricey anymore but I appreciate getting what I need there
Review №10
2023-02-20 18:30:38I was just making a quick trip in, but we all know how that quick trip can easily turn into a half hour waiting in line. So, I was very pleased when I saw they had self checkout options and plenty of staff waiting to help. Nice and big building and isles so carts can actually pass by each other without playing bumper carts!