R&S Erection of Southern Alameda County in Hayward

Review №1

2024-02-12 23:44:04

2/5/24 Monday Forman Victor Guzman came on time n very efficient, knowledgeable fixed 2 springs less than 30 minutes charged $295 with one yr labor & 3 yrs parts warranty. I m satisfied with quality & service provided by R&S garage doors, also manager Dave Kennedy is very good quick response of my text & email. Definitely recommend to everyone. Hope they will maintain quality products & services.

Review №2

2024-01-31 17:23:12

Recently I had to replace my very old motorized security gate. A friend recommended R&S after using them on a garage door install. I contacted R&S (along with two other companies) to get quotes for the job.Mike arrived exactly on time to review the job. He was very professional, friendly and thorough. I received the proposal the following day as promised.R&S advised that the work would take 3-4 weeks to complete. The entire install was complete in 14 days. Joel and the installation crew arrived on time and did a terrific job. The quality of the gate is first rate and the Liftmaster install is very clean.I highly recommend R&S as a company that is very customer oriented, designs and installs quality products. They do what they say they will do.

Review №3

2024-02-07 04:43:08

Today I had R&S technician Victor out to install new springs and a new garage door opener he was great. Very knowledgeable and so patient, he took the time to answer all my questions. He provided great customer service. Thanks for a great experience all due to Victor!!!

Review №4

2024-01-08 21:45:59

I got their number from my neighbor. My garage wouldn’t close and ended crooked, bent the garage door’s frame and couple of wheels were off, when I called the operator understood the problem asap, dispatched and i got appt right away. The customer service was very helpful and the price was good too, the service was very fast and Edgar did an excellent job to fix my garage door, tighten loosen screws, fixed the remote, installed new rubber band underneath the garage door and checked everything few times to make sure work properly. I’ll recommend R & S Garage Service. 👍👏

Review №5

2024-01-06 02:51:05

Ive had multi-year issues with my current gate, gate operator and gate company. Luckily I contacted R&S. Not only were they super easy to deal with on the phone, through the estimate and contract process, but on-site they were extremely amazing!! Normally I dont get too excited about this kind of stuff (spending money on a need, rather than a want), but I am this time. Joel and his crew did what Ill call a stellar engineered solution for our home. The gate operator, the security post, the tensioner, all the hand-crafted parts are simply professionally done, painted to match, and just look amazing. It all just works, works well, and is very attractive. Based on this experience, I highly recommend R&S.

Review №6

2023-08-29 22:02:33

My garage door would not close and the cable fell off. Initially, i called another vendor and they gave me quote to replace parts & springs. I got the reference of R&S Erection Company from my brother-in-law and i was surprised by the cost he was charged.I setup an appointment for today. Edgar from the company showed up promptly on time & looked at the issue. One of the main component, the spring was fine and he had to adjust the cables & do fine adjustments. He also suggested nylon rollers which essentially made the door close & open very smooth & quiet.Edgar is a knowledgeable technician who advised me with exactly the things needed to be done to fix the problem. No extra work. I paid much less and i am very happy with the service. Will definitely recommend this business.

Review №7

2023-10-16 19:25:09

Called one evening and they came the next day! Edgar did a great job fixing my door which wouldnt close. Checked everything and fixed things that should have been in better working order. Great service and he taught us how to better take care of the door over time. Thank you!Would definitely recommend them!

Review №8

2024-04-18 16:18:54

Returned from vacation and garage door wasn’t working. Edgar was able to come within 30 minutes and took care of the problem. Highly recommend for fast and reliable service.

Review №9

2024-02-01 22:59:06

Contacted R&S in the morning and they managed to accommodate a repair appointment the same day. Edgar S. was patient and helpful. Highly recommend.

Review №10

2023-09-19 18:14:19

I am a very satisfied customer and would happily recommend their service to any of my friends.Recently panels on my garage door broke. Even though they were still in working condition, it was a matter of time before more pieces start to crack. I reached out to R&S for a consultation.Dave Kennedy came out, inspected the door, gave his recommendations for what is needed, and provided a quote within the morning. Dave was friendly, knowledgeable and most importantly an expert in his field.I chose to proceed with R&S because Dave left a positive impression. The quote he was reasonable, especially considering their warranty. I wanted a local and a company that has been in service for a long time, and R&S has been in business for over 20 years.The installation was scheduled to be a week later. An installer named Edgar arrived at our door at precisely the scheduled time, and got the work done within hours. What I observed of Edgar is that hes just superb at what he does. He clearly has been doing this for years and knew exactly what to be done. Hes efficient and professional. Hes also accommodating because we were not sure about a few things and he just patiently worked with us to make them right.All together, a very positive experience. Thank you, looking forward to working with you for years.