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Roto-Rooter Plumbing & Water Cleanup in Desert Hot Springs

4.8 (199) 16819 Little Morongo Rd, Desert Hot Springs, CA 92240, United States

Roto-Rooter Plumbing & Water Cleanup image

Categories

Plumber
Drainage service
Septic system service
Water damage restoration service

Location on the map

Desert Hot Springs, Riverside County, California, US

Phone: +1 760-203-3050
Site: https://rotorooterca.com/plumber...

Opening hours

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

Edit info

Total reviews rating 4.8

199 Reviews for Roto-Rooter Plumbing & Water Cleanup 2024:

Review №1

2024-01-15 23:07:09

We had a water leak and Roto Rooter came and took care of everything from gutting the bathroom to working with our insurance. They were always on time and communication was easy and straightforward. They also got us in contact with a contractor so we can start rebuilding our bathroom. Thanks guys for all your incredible work.

Review №2

2024-04-13 22:07:12

2 day job, the guys came out and scoped the line to find the problem before presenting me with my options. Several problems were corrected including the discovery of a cemented over cleanout port when they poured the original driveway. Cameras first. The guys and I discussed in detail all the options to every problem. 4 hours the first day/6 hours 2nd day. Cleanup was completed after all tasks were done. The Guys were great, work was done fast, all questions answered. 5 stars. Im sure given the quality of work I will never see them again. but if I do, I hope those guys come back.

Review №3

2024-06-21 20:06:06

My technician was excellent. All of my questions I had for him were easily answered and he went above and beyond to help make my service worth noting for your company. I look forward to business with Roto-Rooter in the future.

Review №4

2024-06-15 22:51:58

What a pleasant experience if I can say that about a plumbing issue. David H and Adrian V came over promptly and solved the horrible smell in our drains. They were both very professional and I wouldn’t hesitate to call again if I ever need assistance for anything else. It’s not typical to have work done well these days, so I am thankful for a job well done! Thanks guys!

Review №5

2024-03-15 02:02:20

Roto-Rooter Plumbing and Water Cleanup associates have been exceptional. The entire team has been extremely helpful with my water backup. They are professional, knowledgeable and hard working to resolve the issue at my house. I would like to thank Saul Cazares for contacting my insurance company, submitting all requested paperwork. Also Adrian, Eddie and Aarron, they are the most hardworking individuals. Always ready to answer any questions I have. They are very dedicated and making sure that everything goes according to schedule. All in all I am glad to have chosen the right company for the difficult job. Thank you everyone involved.

Review №6

2024-04-29 01:43:57

For me it’s 3 stars. I needed a to get a brand new sewer line scoped with video.(tech was regular a little cocky but I get it I’m off the trade also) I couldn’t get a price from the office personnel tech came out regular guy. I said to him hey the office personnel said you would give us the price and you needed to see something. I asked before he even came in what does he need he said clean out. I then said perfect system is newly installed and there are plenty of clean outs. After I walked him and his assistant through the system he tells me the price of $550. I’m in know way knocking their price their price is their price but as a consumer I have a right to spend where I want. I chose another company. Hammer plumbing same job total price $330 which is the average price. We are a plumbing service company but do not do sewer inspections after this encounter I think we’ll reconsider this.

Review №7

2024-05-14 22:47:02

Good phone support, very cordial and capable plumber. But, $425 to run a 20 snake cable down my drain... really? The fellow was in and out in under 90 minutes, so well over $200 an hour for a drain unplug. SO, good service, yes, unbelievably expensive, yes. Would I call them again, not at those rates.

Review №8

2024-06-20 17:47:30

Shower valve was leaking and they came in and identified the problem quickly and explained what was wrong. Stopped the leak and took care of removing the tile, flooring and walls to dry out the damaged area. Did a great job and my insurance covered their services.

Review №9

2024-03-28 03:05:55

Excellent experience with the Roto Rooter team! Jonathan was very responsive with diagnostics and solving our drainage problems.Christian and the crew did a great job being timely and very thorough. When the job was complete (and it included digging two very large holes) they restored the area to the original condition - couldn’t tell any of the area had been disturbed.Highly recommend this team!!

Review №10

2024-06-30 21:56:25

Water backed up, overflowed in both bathrooms, impacting floors all over the house. I called Roto Rooter at 10:00pm.They responded immediately. Adrian did the late night work with Supervisor David joining him the next day to analyze the situation. We knew it would be a temporary fix when a second flood happened. Their guidance & explanations along with Water Restorations Aarons hard work gave me peace of mind that everything will be okay.

Review №11

2024-05-01 14:43:56

They were great. I needed a plumber on a Sunday and no other place even answered the phone but they did and promptly too. Kevin came out that day and he was courteous and helpful. He found the problem and explained both the problem, the solution and how much it could cost us. Kevin is an all star. We will always request him for all our plumbing needs and renovations.

Review №12

2024-06-25 20:28:24

Late Saturday night I had a horrific back up. I looked up online for Roto-Rooter, Because they’re the best at snake line cleaning, they are the only people that have long enough line equipment to do this to the curb of your street or to your septic. I have learned timing and time again that this is not so with even your best plumbers in town.I was able to book an appointment online right then and there! And they came up to yucca valley! Made it for Sunday morning between eight and noon online. And by 8:20 AM, they called me and said Christian was on his way.Work was being done by 9:15 AM It turned out that I also did the Hydro pipe cleaning which was pricey. But well worth it. And they also Installed a pipe sewage, cleanout area sub ground so future cleanouts could be done on the outside of the house instead of inside.I am Very happy with the work. Saul and Christian are Incredibly professional. They really knew what they were doing. They were polite, the cleanup was amazing, the explanation of things was really well done. As a single female, I never ever once felt that they were being inappropriate. I truly feel that even though I had to spend some money, I got what I paid for. I will use them again.FIVE STARS

Review №13

2024-06-20 19:09:09

I received a couple of bids for the jobs I needed completed. They came in the lowest, even though they provided additional work included with the bid. Best. Deal for the money. Highly professional, excellent service I would hire them again or any further plumbing work I might need.

Review №14

2024-04-06 04:47:25

Roto-Rooter was efficient and pleasant from the first phone call through the last good-by!!Fernando did an excellent job(He knows what he is doing..) and kept us informed along the way as needed. I would HIGHLY RECOMMEND THIS ROTO-ROOTER COMPANY.. We also felt the pricing was very reasonable. Thank You!!

Review №15

2024-06-17 17:31:27

Christian was a ten. We were rushing to get to LA for cancer treatment. our new toilet was clogged. Christian advised us and made toilet use perfect. His manners were exemplary and he made it possible for us to leave on time. We always call Roto Rooter and Christian is a real asset for you. THanks so much for your always excellent service. Greg Mathieson

Review №16

2024-03-22 17:41:52

Jonathan, Daniel, Adrian, and the rest of the team did am amazing job with our plumbing problems. Within 48 hours broken sections of our underground plumbing were replaced and the house was looking like nothing had happened. Would definitely recommend them for any issues!

Review №17

2024-06-21 17:49:40

Im very happy with Valerie and Daniel, They are Very professional Kind And they are very affordable and acconnable, I will highly recommend this company and their amazing stuff Thank you Valerie thank you Daniel For being so kind And Professional and thoughtful to my family 😊

Review №18

2024-04-09 02:21:25

Both technicians who came to my house were knowledgeable, well mannered and timely. They went above and beyond. I will continue to use them. Even the people I called on the phone (Sunday) were professional. It’s great to deal with great people when you need repairs that are very stressful.

Review №19

2024-03-14 19:02:16

We were very pleased with Roto-Rooters fast response time and repairs, following our call about a water leak (of unknown origins). The team did a thorough job of diagnosing an active pinhole pipe leak-then repairing the (in our view) emergency level problem, working until nearly 9 pm. We noticed the strong teamwork between the four plumbers/technicians/supervisor, which we saw as a great reflection on the company. Only one small oversight discovered after completion of the job, a water pipe to the toilet had been left disconnected (probably as a precaution), but it was easy for us to reconnect. Nice work and we really appreciated the sense of urgency!

Review №20

2024-02-18 17:46:57

Fernando and Michael were awesome, professional and they had no issues answering any questions I had along the way. They didnt rush to get the job done even with it being over an 8 hour project. They left my place clean after they were very nice guys.

Review №21

2024-05-29 03:00:44

WHY didn’t I just listen to my girlfriend in the beginning?!?!?! It would have saved me SOOOOOOOO much time and frustration! These guys came out and didn’t leave until they fixed the problem (and it was a PROBLEM). EXCELLENT customer service, professional and most important got the job done! OH! And they cleaned up better than I would have cleaned-up!!! Don’t waste your time going anywhere else. Call Roto-Rooter and save yourself a bunch of heartache.

Review №22

2024-05-21 15:00:54

I can always count on them to help us solve any plumbing issue at the moment it’s needed. They are reliable and reasonably priced. We’ve had a number of severe issues in the past and they have been a godsend.

Review №23

2024-03-07 22:52:38

Adrian is an excellent plumber! Water main into the house broke at 8:30 PM, dispatch sent him out promptly, he evaluated the repair quickly, and returned at 8 AM next morning to complete the repair. Great guy, up front with pricing, completed the job efficiently, was able to handle a second broken drain pipe on the same call in a hard to access spot. He even tidied up the landscape erosion caused by the broken water main runoff! Above and beyond, I’d call these guys in a second the next time we need a repair.

Review №24

2024-03-03 21:43:37

We discovered a water leak originating under the sidewalk in front of our residence. Water was seeping out from under the cover over our water connection and going into the street. We contacted the water department and they informed us that the issue lay with the valve or pipe connecting to the city’s water supply, situated on our side of the infrastructure. Consequently, rectifying the situation fell within our responsibility.On that same Saturday evening, we contacted Roto-Rooter to schedule an appointment for the following morning. Their service was nothing short of exceptional—swift, courteous, and efficient. Technician Rafael conducted himself with utmost professionalism, providing clear communication about the necessary repairs and the ongoing process. His adeptness at presenting our options was commendable.Overall, our experience with Roto-Rooter was excellent. Having relied on their services in the past, we would readily turn to them again should the need arise. 🌟

Review №25

2024-01-22 21:50:48

Had an emergency on a Fridag evening! Marcus came out and worked like crazy to get it fixed! All was fixed, the mess cleaned up ( had to dig up outside) and minimal impact to us even though it took quite a while to repair the busted pipe.Marcus was the best technician we have had..couldnt had a better experience!!! His supervisor David was also wonderful! Great great team!

Review №26

2024-06-15 21:14:18

Jorge velez was on time, courteous, helpful and efficient. Definitely the kind of representation a company should reward and appreciate. Give that man a raise! Will definitely recommend and use again in the future.

Review №27

2024-05-31 20:04:02

Very professional and knowledgeable all around, even when there were complications with getting the septic emptied, they provided clear and concise steps as to how to solve the problems along with the price and on top it was all finished in the next 24 hours which was remarkable. Highly recommend and will use again for any other needs I have.

Review №28

2024-05-29 02:14:39

The technician, Marcus Buckles, showed up right on time and kept me updated as the work was in process. He did a superb job of fixing the leak in the slab beneath the bathroom floor. Very professional with his follow-up and explanation of the scope of the work completed.

Review №29

2024-05-30 02:45:59

Mark, the Tech has been out twice to my home to help resolve the issue. He has been prompt, efficient, and polite. Always making sure I understand the process and what to expect.

Review №30

2024-03-24 22:26:44

Albert was great. Gave me the best rate. We needed water today and he fixed the problem with the pipe. The response time was awesome. 45 mins!!

Review №31

2024-01-17 17:50:01

The dispatcher NEVER called to advise us of estimated arrival time, I had to call and inquire. They said the tech ran into difficulties on the earlier job and they would get back to me. Two hours later still nothing, I called a second time. This time they apologized and gave me an arrival estimate that was 4+ hours past the original estimate. The dispatcher finally sent a TEXT, after my second call, stating the technician was on his way. When he arrived (polite and professional) he said outdoor drains were especially difficult to unclog due to roots. The estimate to unclog was between $500 and $4000+ since the high pressure machine cost $1000/hour to engage. He politely noted that often the best and less expensive solution was to properly replace the drain line. So he saved us wafted money but cost me a day of missed work waiting for his professional advice.

Review №32

2024-04-25 16:39:26

Hugo has come to our rescue twice now! The Roto Rooter staff is fast and kin, which is appreciated when a home owner is in full panic mode! I can’t say enough good things about this crew!

Review №33

2024-05-28 12:35:36

Adrien Velez came promptly and was professional and courteous. David Hernandez then came to scope the problem and again was prompt, efficient and courteous. Great team.

Review №34

2024-04-12 19:43:50

I had a drainage problem resulting in water all over my kitchen at 10:30 at night. I contacted Roto Rooter at 6:30 the next morning and they answered. They had Christian (who was amazing) at my house by 9 and everything completely fixed and cleaned up by 11. Couldn’t be happier.

Review №35

2024-03-11 08:57:22

Kevin showed up early, knew what he was talking about, went about unclogging my drain quickly and explained in easy to understand language what follow up drain care was needed and why. I agreed that hydro jetting my drain was the best next step and Kevin returned the following morning, beating his promised arrival time by nearly an hour, quickly completed hydro jetting my sewer line and scheduled a return for his team to scope my drain and give me a written report, with photographic documentation, on its condition and future prognosis.Whats not to like about this experience? Only one thing, the cost. For this, Kevin is not responsible. He was up front about the cost from the beginning of service. Researching the internet and other hydro jet service providers showed that Roto-Rooter was significantly more expensive than many others by hundreds of dollars. Whether this was because other providers had hidden fees that would be revealed when they showed up to work, I dont know.Furthermore, Roto-Rooter Kevin, not responsible for setting their prices, should be evaluated only on the basis of the service he provided, which was excellent. Sure, I think Roto-Rooter is overpriced, but when all was said and done, the peace of mind I received and the quality of service and professionalism provided were excellent. Thank you to Kevin.

Review №36

2024-06-29 00:47:25

I highly recommend this company. Gerry and Michael were great. Very throughout, professional and informative.

Review №37

2024-03-03 17:58:13

We had a running toilet and leaking valve that needed fixing. Roto Rooter sent someone out at 9pm on a Saturday to take a look at the problem. He diagnosed the issue and came back at 8am Sunday to fix the issue. Couldn’t be happier with the service Kevin provided!!

Review №38

2024-02-26 03:10:35

On Saturday (of course) our toilets started backing up and we had nastiness coming up from the shower drains. Albert from Roto Rooter was able to come out Sunday morning to work on the problem. The standard snake on his truck wasn’t strong enough to push through the blockage so he went back to the shop and brought back the “water blaster !” In short order he had our sewer system running smoothly, cleaned up the resulting mess and replaced the cracked clean out cap that had allowed sand into the system. I highly recommend Albert and Roto Rooter!

Review №39

2024-02-01 04:04:03

If there was a zero star rating that would be the rating I would give this company! Showed up at my home gave me a $350 estimate to Roto-Rooter. My stopped up toilet and told me that it probably wouldn’t work and that they would have to remove the toilet, and that the price would go up substantially. I called a friend of mine who came over, poured some hot water down the toilet, and used a plunger… The drain was cleared less than five minutes! Please be aware that these people Think that they can overcharge older people (, especially women), and get away with it! Very very disappointed in the service And the attitude of the employees

Review №40

2024-06-25 15:41:16

Excellent service. Adrian was prompt and courteous. Will call Roto-Rooter again!

Review №41

2024-05-04 22:28:40

David was very knowledgeable and helpful. He provided excellent service to us during our plumbing emergency. Highly recommend.

Review №42

2024-03-14 15:59:49

Christian, Jonathan, and the whole Roto-Rooter Team were amazing as always!! They handled the challenge with ease and ensured that we were taken care of. A big thanks to you all!

Review №43

2024-02-06 19:59:26

They answered the phone quickly and professionally on a Sunday RR had someone there fast with no weekend OT. The communicated the cost up front. I like the texts to know when they are coming and going, as I was not at the location I needed service for.

Review №44

2024-02-14 05:55:36

This was an after-hours call and went until 2:00 am. Everyone I dealt with was great. From the plumbing issues to the water restoration I found them to be professional and knowledgeable. I am so glad that I had them!

Review №45

2024-01-20 04:37:40

Everyone who showed up was amazing. Michael went above and beyond. He explained everything before he did the work and made us feel very comfortable with what he did. Thanks Michael, I see why you got five stars.

Review №46

2024-05-01 14:58:59

I was charged $395 plus credit card fee of 1.9% for clogged kitchen sink. The technician was here for 30 minutes. Thats $800 an hour. I know things are expensive but thats ridiculous.

Review №47

2024-04-16 01:05:07

Daniel is great found. The problem fixed the problem, not like the other company that was scared of dirt .I highly recommend these guys all the time. These guys will be my plumber for now on.Thank you, Daniel.

Review №48

2024-03-20 17:51:10

They all did a great job. The one issue I have with them is that they did not replace recirculation pump with the one that they said the would. I have called twice and nothing has happenedJim Johnson

Review №49

2024-02-11 03:11:23

Best plumbers weve ever worked with. Gerry and Adrian are extremely professional and incredibly capable. Like hiring professional ninjas. I will be coming back again and again and again. Thank you!!!!!

Review №50

2024-05-30 21:57:43

Julio was the best. Arrived quickly and on time. Neat, clean, professional and knowledgeable. Resolved the issue with patience and perseverance. 10 stars.

Review №51

2024-04-09 18:49:04

We had a great sense of confidence it the work he did and he was very clear and helpful and gave us a 6 month warranty which was great and even though it was expensive for us, it felt worth it

Review №52

2024-06-21 20:55:43

Outstanding plumbers!!! And excellent work! Saul and Fernando were great, and very professional!!

Review №53

2024-06-20 21:07:54

Gerry and Michael got us up and running again! Professional, reliable and excellent service!

Review №54

2024-05-01 14:58:15

Markus, Julio and David are the ones you want for any plumbing or septic problems. Very professional and knowledgeable. I’m so thankful I found them.

Review №55

2023-12-28 20:37:05

Jonathan and Albert are outstanding. They are smart, extremely experienced, and the communicate very well. They fixed very complicated plumbing issues very quickly, and left everything as clean and orderly as if they had never been there. I will always seek their help with plumbing issues in the future.

Review №56

2024-06-28 02:26:44

Marcus was prompt, quick, professional and effective. We’ve always enjoyed excellent service from Roto-Rooter.

Review №57

2024-04-11 19:37:30

Juan was extremely professional, efficient and very pleasant. Wed have him for any of our future plumbing needs. Top class.

Review №58

2024-04-19 23:31:03

The service I received with water leakage in my kitchen was very helpful in getting my house back in its regular daily order in a very good and timely matter. Thanks Roto Rooter

Review №59

2024-02-09 21:20:07

Gary and Fernando were very professional and knowledgeable. They provided quality service in working on the concerns I was having in my bathroom and kitchen.

Review №60

2023-12-30 16:34:58

Great service. Came out late after having a full day to make sure my system was cleared and didn’t leave till the job was done right. Marcus was nothing but polite & extremely friendly. Made sure the job was done right without a single complaint. Thanks Roto team!

Review №61

2023-12-26 23:50:15

Excellent customer service. Plumber showed up as scheduled,(Fernando was polite, respectful of property and very knowledgeable.) Appreciated his educating us with tips onwith regards to sink and how to keep drain clean and clear.

Review №62

2024-05-09 17:12:55

Great work. Quick response. Very professional. A little more expensive than I expected, but at least it was done correctly.

Review №63

2024-04-07 14:47:50

Super professional!! They did the job great and left the site even cleaner! Great prices! I wouldn’t trust any other plumbing company out there!

Review №64

2024-02-20 01:15:03

Albert was absolutely top notch. He was able to fix the problem with skill and accuracy. I highly recommend him for your plumbing problems.

Review №65

2024-01-18 19:54:04

Showed up, handled it. I had a nightmare scenario from a recent trailer purchase. Water everywhere. Handy man couldn’t handle it with the standard fix methods so I called Roto Rooter Plumbing. While you pay a lot for there services you can count on a job well done. Julio the plumber technician was very prepared for the job. Polite and professional.

Review №66

2024-01-02 18:18:22

Aaron and his crew did a FANTASTIC job at my house! Very professional and the work was top notch. I would recommend using roto rooter to anyone needing plumbing or water restoration done at their house.

Review №67

2024-04-13 03:17:11

A very rapid response. Adrian was professional, polite and fixed our issue. Highly recommend.

Review №68

2023-12-09 19:21:28

Could not be happier. After enduring a week (3 separate visits) of trying to get the septic tank problem fixed using another local company, we called Roto-Rooter for help. They had a crew here in less than two hours. The crew quickly identified the problem, and got to work fixing things. Mark and Liam both were great! While the job ended up being far more complicated than initially thought, issues were quickly resolved and the problem fixed. I would highly recommend them for any major plumbing issue.

Review №69

2024-01-19 04:59:17

Raphael came out and quickly resolved the issue for my mom’s toilet. Respectful and courteous and on time. Great combination for a service technician.

Review №70

2024-02-01 21:59:44

Albert was awesome! Knowledgeable and kind. It was a pleasure to have him in my home today. Excellent work!

Review №71

2024-03-03 18:40:19

Julio was wonderful......May on the phone was so great!!I appreciate that the service was completed so quickly with a six month guarantee and a senior discount.

Review №72

2024-04-01 17:22:52

Roto-Rooter came out on Easter Sunday for emergency service to un-clog our underground sewage line. Work was completed professionally and in a timely manner..

Review №73

2024-05-22 01:28:29

Jerry and Joseph were attentive, courteous, and knowledgeable in their field. I would certainly recommend them.

Review №74

2023-12-24 19:16:42

Hugo was friendly, well informed, a professional, and a lifesaver for coming out on Christmas Eve to fix my plumbing issue. He was able to quickly fix my toilet issue and even teach me some things along the way.

Review №75

2023-12-26 21:04:02

Technicians were efficient and very personable. The job was completed on time and as agreed. We had two different jobs completed by this company with three different technicians and all of them were exceptional young men.

Review №76

2024-01-22 01:32:29

I called and they were able to come out within the hour to clean out a drain so I could use my bathroom. Rafael was wonderful and Went beyond to make sure my drain was unclogged

Review №77

2024-06-16 21:10:58

They did a great job knew what they were doing. Cleaned up after themselves will have them back if they ever needed.

Review №78

2024-04-12 21:02:30

Thank you Johnathan and mark you did an exceptional job. They were fast, knowledgeable:). Best service ever!!!

Review №79

2024-04-14 17:19:18

Very satisfying service, Kevin was a really cool dude. Thank you man for your service to our beautiful country.

Review №80

2023-12-23 19:50:56

This is the 4th time that I have used Roto-Rooter in the past few years. Yes, they are expensive. Im willing to pay a premium to have the plumber meet me at my house at the scheduled time and perform the service and repairs on the same day. They warranty their work as many plumbers do, but a warranty is worthwhile when it is backed by a major company. I appreciate the team that installed the new 75ft sewer line insert when the original 1959 clay pipes backed up during covid. I especially appreciate Daniel, David & Ivan who took on the task of clearing the 64yo galvanized sewer line under my house yesterday. Again, it is expensive, but infrastructure work requires that it be done right the first time and I get my moneys worth with this company and their team of professionals!

Review №81

2024-03-12 03:00:02

Highly recommended! Rafael was amazing completed the job in a timely manner friendly and very professional

Review №82

2024-06-09 00:30:43

I posted on all social media about what a fabulous and professional job was done at my home. Thank you so much.

Review №83

2024-01-10 22:34:44

Our technician was friendly, knowledgeable and helpful. He accessed our situation and gave us very helpful information and advice. We have used this company often and will continue to do so in the future.

Review №84

2024-02-06 20:07:19

Outstanding service, and crew, very hard working and knowledgeable guys.Would highly recommend them to anyone who needs a new septic system installed.

Review №85

2024-06-12 22:24:48

Fast, affordable, and efficient. Helped us with our insurance company too. Thanks!

Review №86

2024-03-03 23:34:47

Joseph, as technicians in the past, was courteous, thoughtful, listened and explained procedures. I appreciate his work and recommendations.

Review №87

2024-05-09 17:15:27

The 2 gentlemen that came to our home were incredibly heloful. I plan to use you guys for all our plumbing needs

Review №88

2024-01-16 19:35:33

4 out of 4 promises not kept although price.trsased during phonediscission a discussion in which I wasnt listened to. To be fair have had good dealingz wkth roto rootsr in the past, not this time.

Review №89

2024-02-27 21:45:52

Juan Marquez was very professional and fast. I would recommend him. Very personable.

Review №90

2024-05-25 23:27:08

Julio Dircio was very nice and professional. Thank you for the quick response, and professional help.

Review №91

2024-03-21 17:15:06

David, Juan, Marco, Lonnie, and Jesus were all incredible at working the problem and figuring out what needed to be done! Highly recommend!

Review №92

2023-11-20 21:31:14

Just want to say thank you to (Ramon Valdivia) who is the tech from Roto-Rooter who came out today for a service call. He provided quick, friendly, and professional service! Would Definitely recommend Roto-Rooter!👍🏻Thanks again!

Review №93

2023-10-30 15:28:35

Victor was awesome. We had a semi-emergency where we had to shut off water to the house on a Sunday night. I was skeptical of calling a rooter company, but he showed up within an hour and had our issue knocked out quickly, competently, and with a smile. 5 Thumbs up.

Review №94

2024-02-19 03:43:17

Roto Rooter saved the day again, Hugo arrived on time, was very professional and indulged my curiosity to understand what was causing the backup

Review №95

2024-01-13 01:43:10

Grateful came out on an emergencyResolved the issue … water once again flowing out not in…. Thank you for sending Julio very professional .

Review №96

2023-10-27 05:54:44

Thank you for the fast response to our plumbing issue and taking care of the issue. I want to give Marcus a great kudos for his determination in fixing our issue and Elsie for coordinating the appointment in a timely fashion. Great work and a job well done!

Review №97

2024-01-11 18:06:25

The guys came out within the hour and, although the job was not a simple one, it was completed and the issues we were having were resolved and we’re very happy with the results.

Review №98

2023-12-07 21:46:51

Service was prompt. Had a major plumbing issue. Staff was professional, pleasant, explained the problem thoroughly with images and explanation. Were very respectful of time and property. Solved the problem and cleaned up as if they were never here. Excellent service

Review №99

2024-02-08 14:25:32

Root-Rooter came out and gave us an honest assessment of our situation and took care of our drain issue. Great work!

Review №100

2024-06-02 00:11:10

Thankful for Adrian V!Very efficient service! Highly recommend.

Review №101

2024-03-19 22:29:38

They were absolutely wonderful from beginning to end. I cannot recommend this company more!!!!

Review №102

2023-12-24 10:11:39

Marcus was great. He came, he saw, he conquered! He was able to address and fix the problem in no time. I’m very appreciative of that.

Review №103

2024-04-06 02:06:45

Explained exactly what they were doing every step and I learned more about septic tanks then I thought possible

Review №104

2024-05-18 00:45:16

The plumber was professional. Even after telling him what the problem was, the plumber did his own diagnosis so he could accurately describe the problem and price it.

Review №105

2023-08-30 17:06:15

Such a pleasant experience during such a stressful time. Travis and workers were amazing! So professional and knowledgeable. I highly recommend and will definitely be using Roto-Rooter again in the future.

Review №106

2023-11-21 22:18:01

Juan Carlos Cortes Chavez was amazing! Arrived promptly and was very professional and friendly. Handled the job quickly and efficiently.

Review №107

2024-05-31 03:40:44

$$$$$They do what they say theyll do but their quotes they give you and what they actually charge you are very very different much higher.

Review №108

2023-09-22 18:14:59

Rep was tenacious in resolving the waste plugging issue. Scheduling personnel were very helpful in getting their service representative to the site and the representative was knowledgeable and thorough in addressing the problem. Would highly recommend Roto-Rooter based on my experience.

Review №109

2024-01-20 05:07:18

Marcus was amazing. He fix my problem very quickly very satisfied. Thank you Marcus!

Review №110

2023-09-11 19:20:58

The plumbing team sent out to me was super helpful and nice. Vincent did a great job giving us the information we needed as we needed photo/video evidence of the problem occurring at my business. I would highly recommend

Review №111

2024-02-15 02:26:00

The technician Jose was very professional friendly and got the job done any timely manner five stars to Jose

Review №112

2024-02-03 19:08:13

Julio was on time, very knowledgeable and took care of my problem. Excellent service overall .

Review №113

2024-01-25 01:13:57

Adrian V is great, fixed my hose tap quickly without issue. Thanks again Adrian!

Review №114

2023-11-26 16:25:26

My mom lives in a mobile home and the original owners did some weird plumbing job with the pipes... he had to redo a portion of it so my mom could do dishes(kitchen sink pipes were so old and the build up so bad it had to be replaced) came out right and both Alex and Eric were professional and cleaned up after themselves.... that dosent mean they are going to put back the pots or pans they had to pull out to do the job.... its not there job to organize dishes.... lol anyway mobile home needs alot of work and this job is the first step to making it right... I appreciate the job and the honesty both plumbers brought to the jobsite. Oh and I had them add a garbage disposal as well.... works great.

Review №115

2024-04-16 23:37:38

Hugo is always super kind and nice!! We appreciate his expertise!

Review №116

2023-08-15 21:29:09

This is the second time Ive had to have Roto-Rooter come out and service our house. The first visit Karl was the technician we received. He was polite, informative, took care of the problem without any issues. On our second visit we requested Karl and they made it happen. Again Karl was professional and able to resolve our plumbing issues with no problems. Aside from our awesome technician, the customer service we received when calling Roto-Rooter was amazing as well. Thank you Roto-Rooter team for your excellent service.

Review №117

2024-04-15 21:25:27

The Tech knew what he was talking about. Company responded quickly and showed up earlier than I thought, which was good because it was an emergency.

Review №118

2023-10-20 02:11:09

Stephen and Lonnie arrived on time to do some re-work on a prior leak from my main water line. They were very professional, kept me in the loop on the status of the project and went above in beyond in cutting away roots and putting everything back to normal. They did an excellent job!

Review №119

2023-12-27 19:06:10

Daniel did an incredible job, was efficient, clean, courteous, and best of all did the job right. We will ask for him every time.

Review №120

2023-10-30 18:21:09

Came to visit us on short notice when our atrium drained backed up. He did a great job of trying to trouble shoot and fix our issue. Great guy! very professional!

Review №121

2023-11-27 03:11:12

They came out on a holiday weekend and had to do a lot of digging and a lot of repair work..and worked late.. They were very courteous. I and Kind. And the price was right and I appreciate them.

Review №122

2023-08-22 18:05:07

Was very professional and responsive time was great. Within the hour of calling for service got a response and feedback from the company with an ETA. Technician was very professional and efficient at his job, completing the job in a few minutes and gave me a reason and explanation as to why the issue keeps reoccurring.

Review №123

2023-11-03 14:59:50

Trenton came to check out our shower for mold and did a great job with identifying the issue. I truly appreciate Trentons professionalism and honesty. I will be using Roto Rooter for my future repairs!

Review №124

2024-07-01 23:03:24

Expensive but they did what they promised with a warranty and very nice.

Review №125

2023-10-05 13:44:53

Do not call these people they will rip you off. They came out and said that my bathroom sink faucet needed a new cartridge and that it was a rare one that is hard to find and recommended replacing the double vanity sink faucets. Quoted me $1200 -$1500 to replace. Turns out home depot had the correct cartridge. Furthermore it didnt even need a new cartridge but simply the screen was clogged with calcium and just needed to be cleaned off to get water flow again. My handyman did the job for $125. THANKS ROTO ROOTER!! 👎👎👎🤬

Review №126

2024-01-21 18:55:09

Rafael arrived when he said he would, figured out the problem and quickly fixed it.Great service!

Review №127

2023-12-06 19:45:30

Very professional. Easy to book appointment and Daniel was a total professional explaining everything before he started. I’d use him again for sure!!

Review №128

2023-11-25 03:34:39

The employees at this company was very helpful and professional in getting the situation resolved. The tech was very helpful and professional at attention to detail and providing information. I would recommend this company for future reference.

Review №129

2023-11-08 15:45:29

It was late Saturday evening. I was afraid it was too late. But they came within 2 hours and he stayed until he could find the problem and fixed it. He was very polite and a hard worker.

Review №130

2024-04-18 02:48:18

Came within the hour and the techs couldn’t be any nicer. Appreciate the great work.

Review №131

2024-01-15 08:33:00

Rafael was great! He knows his stuff and offered great advice. Thank you Rafael!!

Review №132

2024-03-17 06:12:47

Great experience getting us back on track. Polite and informity to my problems.

Review №133

2024-03-22 21:19:29

Called for a front bath sink clog. $405 to handle the issue that took 15 minutes.

Review №134

2023-09-13 22:24:32

Daniel Lopez was very professional and spent time explaining the situation as well as options to fix. He stayed to check his work and even checked in on us later to guarantee the quality of his work. Thanks Daniel!

Review №135

2023-12-22 22:42:49

Christian is not only a knowledgeable and competent plumbing technician, he is professionally friendly and extremely respectful and polite. Well done, Christian!

Review №136

2023-09-15 14:20:07

Rafael was knowledgeable and professional. He worked hard to remove roots and dirt from our clogged landscape drain. (The clogged drain caused flooding on our patio during the most recent rainstorms.) I would hire Rafael and Roto-Rooter again in a heartbeat!

Review №137

2023-09-07 19:41:43

Not to happy the charge of $640 for rice clogged up kitchen sink was only mins jobCalled Sunday before Monday holiday .and was canceled! when already scheduled appointment .so I gohead for Monday labor dayI know was extra charge because holiday .But didnt know was alot amount.I will never call Roto Rooter.if for thier business again!

Review №138

2023-12-23 20:47:03

They were amazing, considering its was a day before Christmas and they came through. Great teamwork

Review №139

2024-01-08 02:20:45

Hugo was great took care of my septic issue an restored flow he saved the day

Review №140

2023-12-27 04:04:50

Amazing service!Rafael was very professional and friendly.Would highly recommend.

Review №141

2024-02-15 13:43:12

They did a great job.worked continously until satisfied with the job.

Review №142

2023-11-14 05:37:35

My technician was very nice and explained the problem concisely and fix it very easily and simply. I will always call Roto Router for all my Water 💧 problems for my house!

Review №143

2023-07-26 21:32:59

Jalen did the work. He was on time, professional, answered my questions. He did his job well at a fair price. Cant ask for more. Very happy.

Review №144

2024-04-21 07:47:28

The technicians left an expensive tool at our residence. I wonder how we can return it.

Review №145

2024-01-24 06:11:25

Excellent staff and service very accomodating. Maybe a little pricey but was worth it.

Review №146

2023-12-24 23:55:38

Great service and kevin was an awesome technician. Would recommend to others for a great job.

Review №147

2024-03-24 18:19:51

Came through in a pinch. The corporate pricing ain’t cheap but the technician and support was phenomenal

Review №148

2023-12-21 21:23:43

A pumping company that cannot find a septic tank in over 2 months is not deserving of any stars. I was forced to put one star to warn you.

Review №149

2024-04-05 00:32:46

Sent a Yelp message on Google for Gerry, Saul & Daniel...all three were professional 👌 👏 😀 👍 !!!

Review №150

2024-01-19 20:56:48

Extra professional and prompt, knowledgable and customer service oriented. 5/5 would use again.

Review №151

2023-10-25 15:38:45

Had all bathrooms backup over the weekend, and call first thing! They were here within a couple of minutes and had it fixed within hours. We love you, Man!

Review №152

2023-12-13 01:04:06

They fix the problem of my shower drain. Professional and easy to talk to. Highly recommended.

Review №153

2024-04-04 04:55:25

Juan was great went above and beyondThe whole crew was great!!!

Review №154

2024-02-17 01:04:28

Thank you so much 🙏You’re service was quick and professional ⭐️

Review №155

2024-06-05 13:13:19

Prompt, friendly, professional. Fixed the problem (sewer backing up).

Review №156

2024-01-08 16:15:06

Kevin, the roto rooter tech, did a great job replacing my main water line!

Review №157

2023-12-23 21:25:02

Excellent, professional, and quick service. Fernando took the time to explain well.Thank you.

Review №158

2023-08-18 14:12:07

Abraham was a experienced technician. He got our issue resolved within 1 hr. Kind, Professional, and fast.

Review №159

2023-12-07 03:48:56

Very polite, on time, good work ethics. Enjoyed talking and would recommended this company.

Review №160

2023-08-16 00:31:01

This technician was really honest and did his job well. He explained everything that he was doing and gave me recommendations on how to do deal with future problems going forward.

Review №161

2023-04-18 05:51:49

From the operators to dispatch to Jason Broadhurst our plumber - service was exceptional! Sewage backed up into our showers after our toilets stopped working and of course after hours -Jason explained the problem, solved it and had us up and running. Turns out it was a mainline clog. Thank you so very much Jason for ensuring everything was fixed and working as it should!

Review №162

2023-11-08 16:48:41

You never know what youll get when a serviceman shows up but ours was on time with his texts, was personable, knowledgeable and professional. Thank you for your service!

Review №163

2023-07-27 16:52:19

Eric was great. He provided good customer service. Yes I will call Eric at Roto-Rooter for my plumbing from now on.

Review №164

2024-03-31 03:03:18

The technician, michael, was great, very knowledgeable, nice and skillful.

Review №165

2023-08-04 20:15:12

You guys are always professional and courteous. My problem was fixed in no time. Thanks to Charlie for fixing the problem. He was great!

Review №166

2023-12-29 07:38:02

Great and fast service. Cleaned up an after hours mess quickly and thoroughly

Review №167

2023-10-05 13:12:26

Very professional and good people. They took care of a problem quickly and did a good job.

Review №168

2024-04-17 01:57:34

Great customer service ! That is hard to find these days!

Review №169

2023-08-09 01:02:16

We had a great experience! Everything from the initial customer service rep taking our call to the amazing plumbers performing the work.

Review №170

2023-09-22 16:16:03

Came at the promised time. Prompt, efficient and friendly service. The $350 charge was a bit much for just a snake of the toilet.

Review №171

2024-03-21 19:02:28

Very profesional the whole team. Thank you...

Review №172

2023-08-24 21:47:54

The came late at night to help stop a leak, then came back the next morning to finish the job. They were professional and helped us in an emergency.

Review №173

2024-06-26 16:45:44

Had these guys out and they were super

Review №174

2023-11-29 19:26:28

Very quick turnaround fixing a plumbing issue at our short term rental in Palm Springs, CA! TYSM!

Review №175

2024-03-05 21:30:49

They were timely, and addressed all questions thoroughly

Review №176

2023-08-12 10:58:39

Luis went above and beyond my expectations I highly recommend him, he is a great asset to this company.

Review №177

2022-09-14 19:14:14

Daniel Lopez.was our tech he was very knowledgeable about the issues that we had. He did the job in a professional way. When he was working he kept me informed an up to date.

Review №178

2024-03-03 20:04:28

Amazing work they were fast and proficient

Review №179

2024-01-12 02:48:04

Amazing service. Everything was above our expectations!

Review №180

2023-10-20 14:52:42

These guys that come to 29Palms are great, I used to use local but now I only call on them to come and help me when needed.

Review №181

2023-11-10 15:29:02

A great team! They were able to solve past issues as well.

Review №182

2023-09-12 13:47:15

Very professional and knowledgeable. I received a quote very quickly for the job that needed to be done.

Review №183

2024-03-10 20:58:02

Efficient and professional service. Couldnt ask for anything more.

Review №184

2024-05-10 02:04:24

Very professional, friendly and considerate.

Review №185

2024-02-14 03:42:47

Great service. Would recommend

Review №186

2023-10-19 20:53:23

Richard gave us quality work very professional and very informative about his work. glog drain was unplugged

Review №187

2024-03-05 06:41:16

Nice that they come and give free quotes.

Review №188

2023-10-20 18:42:44

He did a great job would definitely use them again thank you

Review №189

2023-08-23 19:24:40

This is the second time I’ve used Roto Rooter and they’re always on time, polite, professional, and knowledgeable!

Review №190

2023-08-13 05:00:18

Christian was extremely helpful, polite and did a great job. Would recommend.

Review №191

2024-02-05 03:32:30

Very helpful staff, very glad I called

Review №192

2023-07-18 19:43:38

The guys that came to my house were awesome. On top of it and I felt like they were very considerate.

Review №193

2023-08-09 20:55:43

Billy is very professional at his work and I even learned a few things about how to get a very tight nut loose! What to use and what not to use to get that done!

Review №194

2023-11-08 22:26:02

Great guys. Got the job done. Price is high, but the job was done.

Review №195

2024-02-02 04:36:43

Very professional. Quick and easy!

Review №196

2023-09-21 02:27:31

I felt overwhelmed in the beginning, I received explanation as the project was happening, I felt relieved and knew I was in good hands!!

Review №197

2023-12-16 00:49:01

He did get the job done and it looks good

Review №198

2024-01-07 01:53:33

They fix my problem fast I highly recommend this company

Review №199

2024-01-13 19:51:13

Very good service and technician was helpful.