Rose Motorcars in Hayward

Review №1

2024-05-22 04:57:46

I had a great experience selling my Chevy Volt to Rose Motorcars.The entire transaction was really easy and straight-forward.They offered me a fair price, which was substantially more than what the Chevy dealer was willing to pay.David was a pleasure to work with.I am happy to recommend buying or selling a used car with Rose Motorcars.

Review №2

2024-03-31 18:03:41

I would highly recommend the staff at Rose Motor Cars for purchase of an EV. We were fortunate to purchase our care through the ValleyCan program.Rose Motor Cars not only had the 2020 Chevy Bolt we reviewed but at a much lower cost than the biggest dealerships.Our saleslady, Jackie was on top of the application process and always available for any questions. She also supplied a lender, which did the online application process, which was another plus.The best part was the delivery of our vehicle and the pickup of our trade in.This car is everything that we have reviewed online and the ease of operation, recharge while driving and recharge on 110 volt household is phenomenal.

Review №3

2024-04-25 19:32:18

If this were a review about Jackie it would be 5 stars. She was very kind and helpful. Unfortunately, it’s about the car they sold me and the poor response I received.I needed a car quickly after a motorcycle accident and Rose Motorcars had a good reputation. I overpaid by about 3k, but that was okay because it’s going to local families and not a major corporation. I’ll never have this mindset again. Less than 1,000 miles and the vehicles transmission and brakes have to be replaced.I attempted to reach out and was politely directed to their “friend” mechanic that could do the work. On my dime of course.Extremely disappointed in this experience and while some have had positive experiences I recommend being able to afford an attorney before doing business with this company.I intend to follow up with every channel available to hopefully prevent this company from using these practices in the future.Update: within 100 miles of those repairs, the spark plugs, engine coils and clutch are all needing replaced. These people shouldn’t be allowed to operate.

Review №4

2024-03-03 00:29:29

Easiest car buying experience Ive ever had. Asked for an out-the-door price quote via email. Jackie responded within minutes. My wife and I drove to the dealership, pulled into the parking lot, called Jackie on my cell phone. Jackie brought the keys out, took a picture of my drivers license, and told us shed be inside if we needed anything. We looked the car over, took it for a drive, looked it over some more. Went inside, told Jackie we noticed a couple of small issues -- front tires were worn and tire inflator was missing from the trunk. Jackie told me right away that they would replace the items at no cost. We agreed to buy the car and Jackie took 15 minutes to put the paperwork together electronically. It took my wife and I another 15 minutes to review and sign the papers on our cell phones. I wrote a check. Jackie called the next day to tell me the front tires had been replaced and the car was charging and would be full at 5:45. I stopped by at 6 to pick up the car and was in and out in 10 minutes. Jackie called the following week to tell me they had received the tire inflator and ask if I wanted to pick it up or have them mail it to me. I would definitely buy from Rose again. Jackie was helpful and friendly. Everything was quick and easy. No hassle. No upselling. No credit checks. Car is in great shape. Fair deal. Just the way buying a car should be.

Review №5

2023-04-22 22:52:41

Experience for me was fantastic, 5 stars hands down. I would recommend to fill out the online application first because it does speed up the process also ask for Jackie she helped me every step of the way with being hands on through the whole process, definitely giving her a 10/10. They even filled my gas tank!! So happy with my Lexus!

Review №6

2024-01-13 18:15:15

Heard about these guys from a friend who has purchased two cars from them. Based on his recommendation, I purchased a very clean low miles 2020 Chevy Bolt Premier (with a brand new battery) from them in December of 2023. Price was good and Jackie made the paperwork easy. Didnt realize until I got the car home that there was no key for the locking wheel lugs so I called Jackie who found a place to replace them near me and sent overnighted me a check to pay for it. Rose Motorcars give used car dealers a good name!!

Review №7

2024-03-09 19:40:15

A+++ experience at Rose! We were car shopping all day and finally found what we needed with the help from David. Super friendly and knowledgeable. The process was simple and thorough.

Review №8

2024-03-05 19:31:30

Fantastic experience. I cant imagine the usually stressful job of buying a car going any smoother. I really, really like this place. And its 2 hours from where I live!

Review №9

2022-03-05 23:05:59

My husband and I have been looking for a mini van for our tribe for a while now and saw the listing online for a Dodge Caravan at Rose Motorcars. Stopped in just to take a look and Jackie was able to hook us up with an amazing deal with warranty! We are walking off the lot today with a new van. Thank you Jackie for all your help, you were amazing. We Highly recommend Rose Motorcars for your next vehicle purchase!!

Review №10

2023-09-20 16:57:35

Purchased a clean used, low mileage 2020 Chevrolet Bolt from Rose Motorcars in Sept. 2023. The price was attractive and the transaction was easy. Jackie was great. Friendly, knowledgeable and efficient. She prepped everything ahead of our arrival and had us on our way in our new car in short order. Thank you!