Ronnie Jones AC & Heating in Wildomar
Categories
-
HVAC contractor
Location on the map
Wildomar, Riverside County, California, US
Phone: +1 909-322-9264
Site: http://ronniejoneshvac.com/
Edit info
Site: http://ronniejoneshvac.com/
Opening hours
- Monday:8 AM–5 PM
- Tuesday:8 AM–5 PM
- Wednesday:8 AM–5 PM
- Thursday:8 AM–5 PM
- Friday:8 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 4.9
199 Reviews for Ronnie Jones AC & Heating 2024:
Review №1
2024-06-20 22:37:41I am so happy with the new HVAC replacement installations! We desperately needed replacement since our AC died on us last summer and they were also original units. We had a few bids but felt Ronnie Jones had the most competitive pricing and no upselling of any kind. Austin did all of the install and did a great job! He also was very respectful of the home to ensure cleanliness after the day’s work. I’ve never felt so happy to shiver and have goosebumps when these hot summer days are here. 100% recommend this company!
Review №2
2024-01-24 02:05:39Great customer service would definitely recommend. The staff was incredibly friendly and attentive to my needs. They went above and beyond to make sure I had a positive experience. From the moment they walked in, I felt welcomed and valued as a customer. They were knowledgeable about their products and services, and took the time to answer all of my questions. Their attention to detail and willingness to go the extra mile truly impressed me. I left feeling satisfied and confident that I had made the right choice. I would not hesitate to recommend their exceptional customer service to anyone in need.Thank you Ronnie Jones for the great service.
Review №3
2024-04-05 16:53:28I am extremely happy with the service from Ronnie Jones Air Conditioning & Heating. I really appreciate the updates and feedback provided by Dana, and the very thorough AC check done by Steve. Steve made sure my AC is ready to run for summer. He is very experienced and does a detailed job. Overall they are very professional and friendly. I highly recommend this company for alll air conditioners and heating needs.
Review №4
2024-06-27 20:47:001000% recommend. Came out within 24 hours of online request. Pricing extremely fair. He took the time to show me how to clean my HVAC and when to clean it. Took photos of each step and explained each step in the process. Very honest with the work that needed to be done, didnt try to upsell unnecessary work. Overall a very positive experience. Fixed my HVAC leak and recharge within 30 mins of call. Highly recommend! My house is super cool now, thank you so much :).
Review №5
2024-02-19 20:59:31Customer Service at its finest Professional and courteous!! Worked with my hectic schedule to accommodate me ASAP to resolve my issue. They took the time to troubleshoot my system thoroughly, even sent the senior tech out to reassess before they called it good. Would highly recommend their services for all of your A/C & Heating needs
Review №6
2024-06-11 21:47:07STEVE was professional and arrived within the window I was given. He identified the issue right away and was honest with what the problem was. My system is very old and he didn’t try to upsell me but let me know that what he did was only a Band-Aid and he would be happy to come out, if the problem happens again. I would definitely recommend this company and I will call them if I have further issues.
Review №7
2024-03-07 15:12:56We had a very good experience with Ronnie Jones AC & Heating. Also, the front desk provided excellent customer service. The technician was on time, thorough and trustworthy. We will definitely use them again.
Review №8
2024-05-22 03:09:22AC Jones saved us thousand of $ last year, contradicting another company wanting to “repair” what was working fine. AC Jones just did our pre-summer maintenance and all is fine. Great inspection all around.
Review №9
2023-09-28 22:46:09I was fortunate enough to connect with this business through my home warranty, since theyre one of the reliable contractors for my insurance. My first claim started in the beginning of July, and as soon as my insurance approved the dispatch, Ronnie J.s office contacted me to schedule the first inspection for my AC repairs.My point of contact has always been Jana, who has handled all appointment scheduling, back and forth with my insurance, and billing in a very patient and efficient manner. Their AC expert Steve, came out to service both my AC units 4 times, filling them with the refrigerant, running diagnostics, and compiling the proper reports with pictures and videos for my insurance. He was very knowledgeable, professional, efficient, and explained in detail what the situation was and what repairs were needed. I was quite impressed with Steve and Jana feom the start, and made sure to submit positive feedback every time the insurance contacted me to get updates on the services by this business. It is thanks to the way this business handled my insurance claims, that my insurance finally was convinced that both my AC units were not salvageable, and needed replacements.It gets better from there...even when the insurance started to give me the runaround about a second claim for the upstairs AC unit, Jana made sure to help me. She advised on how I could finalize my claim, and rush to order the parts we needed for the new installations. It is thanks to Jana and this business knowing what theyre doing, that I was able to receive approval for the new AC parts. In addition, I got detailed invoices for the modifications needed, so I could get an idea what I was expected to pay out of pocket for components not covered by the insurance.Ronnie Js office stayed on top of the process every step, making sure the new AC units arrived within a week of me approving the claim estimates, and they scheduled the jobs within a week after that. I was so pleasantly surprised that they accommodated my urgent need for the new AC units, because its been extremely hot, and I have disabled seniors at home who need cool air at all costs.Both units got installed within a week of each other, and both times it was the dynamic Austin & Austin duo who came out to do the job. They are extremely professional and efficient, thorough in their work, and attentive to details. They are hard workers, never complaining each time they had to go up and down my stairs and the tiny, sauna-hot attic they had to work in for hours on end.They just finished the second installation, and my house feels like heaven, with the cool air blowing through proper working ACs for the first time in years. I appreciate every step of my experience with this business, Im grateful for their efficiency, and their honest work, as well as transparency in billing, its amazing to find contractors like them who are honest and do not charge unnecessary costs.Im attaching pictures of my large, beautiful, shiny new AC units, because Im just over the moon with the product and service I received from Ronnie Jones AC.Thanks Jana, Steve, Austin, and other Austin!
Review №10
2024-06-14 19:12:40Dont use them. They did a horrible job at my home and didnt complete the repair job as promised. Staff was not knowledgable and poor work. When I called to let their staff know I was treated like a second class citizen. Very rude lady on the phone. I had to go elsewhere to get treated better and work done right. I DO NOT recommend not using this company for any repairs.