Rock Fitness Climbing Gym in Wildomar

Review №1

2023-05-27 18:27:57

Rock Fitness is an amazing gym! Not crowded and has a super friendly staff. TJ especially was so helpful answering all my questions about memberships and the kids summer climbing camps. The gym is huge and very clean. Weve had an exceptional, positive experience every time and we highly recommend. 10/10

Review №2

2024-06-08 01:19:19

UPDATE: after sending a follow up email this evening based on not receiving a prior reply, I received a lengthy response that began with owner stating they were busy, saying that I had spoken to persons on the court when I only spoke to the employee at the front, and telling me that I had got my money worth, my membership was terminated, and I was no longer welcome at Rock Fitness. That email reply is below. I will be filing a report with the Better Business Bureau and other consumer protection agencies regarding this conduct.I joined this gym in January to primarily use the indoor basketball court, of which they have one, and just one. Based on what I learned about the use of indoor courts at other area gyms involving multiple hours where the gyms were open, but the court not allowed to be used, I specifically asked at sign up if that would be an issue here. I was assured it would not. The sign up process was difficult as the tablets given to sign in on were not working properly. I was told that the employees had alerted the owner to issues prospective members were having with that, but he had yet to fix it. I signed up with a deal of 100$ down and then 10$ monthly payments. However, the receipt I received said that my deal was 50$ down and 30$ monthly payments. When I showed this to an employee, I was again told this was a glitch the owner had been made aware of, but failed to thus far fix and I could ignore that. I did so and was charged my regular rate. I went in yesterday to use the basketball courts and the entire court was being used by some group. I asked the employee at the front how long the group would be using the entire court and if this was now a regular occurrence. The employee informed me that this group, somehow affiliated with Division 1 athletics, would be using the court from opening, 8am, until noon every day. I have no availability to come back to use the court I joined for on weekday afternoons and complained about this situation and complete lack of notice. The employee was understanding, said I was not the only person to complain about this issue, and said I should contact the owner, an Adam Evans, in the afternoon. I left the gym and later emailed the email I had previously been in contact with Rock Fitness to discuss charges so I could get the owners email contact. I received no reply, so after 530pm, I sent another email to the attention of the owner to that same email detailing my concern. Rock Fitness supposedly closes at 9pm. I did not receive replies to either of my emails. I believe the owner is ignoring me in service of what can only be deemed deceptive business practices. I am dismayed at this service, or lack thereof, and would recommend those seeking an area gym look for better facilities and more responsive ownership elsewhere.

Review №3

2024-04-21 20:31:48

Love coming here since became a member with my kids 4 to 5 times a week. Kids can play long enough while i get some rest watching them or not 😁

Review №4

2023-03-11 01:02:19

I’ve been here 3 or 4 times and it’s always a great experience. The staff are friendly and helped us with any questions or issues we had. The waiver process is easy and I feel like there’s always space to climb even on busy days.The rocks here are smoother than other gyms I’ve been to so it can be quite challenging, but it helps you get more of a feel for real climbing. It seems like they change up the wall as frequently do it’s always a fresh experience. Plus you have a whole bunch of gym equipment, slack line, trampoline, and a basketball court. Great for events.Thanks Rock Fitness team!

Review №5

2023-06-16 19:31:34

Rock Fitness is such a fun facility. All the staff are friendly, I love being greeted by front desk attendees no matter who they are, Nate the great & Brannon the cannon always put a smile on my face. Honestly, they’re gentlemen yet laid back & make you feel comfortable while teaching you the ropes. The fitness classes from yoga to strength training are also wonderful, relaxing and invigorating. I highly recommend this facility!

Review №6

2023-06-15 01:32:12

Brannon, and Nate are the best sweetest Employees. They play the best music, and make for the best conversation. They really make the vibe of Rock Fitness! I love coming in and seeing their friendly faces. They are also super on it with running this place. I always know when Brannon is working the place is spotless, and when Nate is there, there is never anyone ghosting the desk even if it’s just him he has his eyes everywhere. (Not in a creepy way though) 😂

Review №7

2024-06-02 19:07:36

Have been going on and off these past few months and it’s been an amazing experience! Friendly staff, mix of activities like basketball, top rope, bouldering, and a strength training gym.Would highly recommend!

Review №8

2024-06-05 00:40:20

I climb everytime I’m in town and enjoy the many auto belay routes. Wish tho there was an adult open gym for volleyball or basketball. Nonetheless love this place

Review №9

2018-05-07 04:00:55

I came mostly to boulder but I wound up using a lot of the gym equipment as well.As far as bouldering goes, theres a pretty small area for it. However, I will say their problems (routes) are fairly difficult. It was much closer to international standards in terms of ratings.They definitely have their share of top rope, which looked equally difficult, and gym equipment. They have most of what a traditional gym has. There is also more equipment to use in that area. I took advantage of most of their offers and was not disappointedThey do not have air conditioning so it can get fairly hot for those not used to it. but aside from that the facility has good maintenance, is clean, and has a great staff.TLDR: good climbing gym, lots of weights and other gym equipment. Clean well maintained facility. Stay hydrated.

Review №10

2023-05-31 21:24:34

Walked in without knowing anything, TJ the manager was kind enough to introduce me to the gym and show me around. Nathan the instructor had the opportunity to show me an intro course to rock climbing 10/10 recommend checking it out.