Presentation on Map Reviews Nearby

Rochas Auto Service in Redding

4.8 (199) 2506 Hartnell Ave, Redding, CA 96002, United States

Location on the map

Redding, Shasta County, California, US

Phone: +1 530-222-4390
Site: https://rochasauto.com/

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.8

199 Reviews for Rochas Auto Service 2024:

Review №1

2024-06-27 22:33:31

Cannot say enough great things about Rochas! Took my jeep in, they figured out what the issue was and took care of me. Very transparent, ask and they explain and they even texted me a link to the estimate so I can look it over myself. The staff is very friendly and helpful and the service was spectacular! Will be taking all my vehicles here and recommending them to anyone who needs to take a vehicle in somewhere!

Review №2

2024-05-23 19:28:02

Love Rochas AutomotiveI take all of my cars there for Smogs.....And A/C work. They have a large waiting room with comfortable seating. They offer free drinks and snacks including Soda, juice, coffee, etc., as well as granola bars and protein bars, etc. You can watch whatever Movie they are showing on the large TV while you wait.....Also you DO NOT have to have an appointment! Which is great....Plus they are FAST! Definitely with NO hesitation I fully recommend Rochas.....I tell my friends and family as well. Great Business!!

Review №3

2023-02-07 19:47:33

Bigger and better than I expected. Large waiting room, coffee, TV, big shop, and friendly staff. I was in and out quickly for a smog. They accepted walk-ins for that, and I was overall pleasantly surprised at that. Knocked off a star for the cleanliness of the bathroom. It needed attention, wasnt the worst Ive seen, but needed a little help.Ill be back in the future and will update my review if needed.

Review №4

2024-05-08 16:56:06

Ive been a loyal customer of Rocha’s for years, and for good reason – they consistently deliver exceptional service. Every visit, whether for routine maintenance or unexpected repairs, is met with professionalism and expertise. The mechanics at Rocha’s are truly skilled craftsmen, diagnosing issues accurately and efficiently, and providing reliable solutions that keep my car running smoothly. What sets them apart is their honesty and integrity – they never try to upsell unnecessary services and always prioritize safety and cost-effectiveness. Plus, the friendly staff and welcoming atmosphere make every interaction a pleasure. If youre looking for a mechanic shop you can trust, look no further than Rocha’s– theyve earned my highest recommendation.

Review №5

2024-05-10 18:17:36

Great service at Rochas! If I could give more than 5 stars I would!! They took the time and had the patience to find a problem my truck was having. Came over hw 299 the night before with my truck making a terrible noise no one else was able to find. Called in the morning and got right in! Both Jay and Jose were so great along with the front office staff. Everyone was so friendly! Thank you!!

Review №6

2024-06-05 17:06:39

I love this establishment. They are kind, inclusive, FAST, and affordable. Cannot emphasize how quickly a walk-in smog is completed. Thanks!Edit to add: Jose took care of my 20+ year old Chevy and referred me to another professional for a more cost-effective rear differential rebuild option.You cant beat customer service that is rooted in hard work, expertise, and honesty. Go to Rochas!

Review №7

2024-04-30 21:57:52

We always go to Rocha’s for smog checks. Service is fast and courteous. We also had a diagnostic test there for a major issue with the engine on our Prius and they referred us to Toyota where it was unexpectedly covered by an extended warranty because it had become a known issue by Toyota. It saved us a very BIG bill. Rocha’s is honest and thorough in everything they do.

Review №8

2024-05-03 21:37:22

These guys really know what they are doing. My hybrid of 135k blew up and they got it up and running in less than a week. Jose is the man! He made sure I was happy with what I was getting for the amount of money I was investing for repairs. They did it right the first time and everyone I spoke with or interacted with was friendly and professional. I seriously recommend Rocas Auto Service for all of your repairs or automotive needs.

Review №9

2024-05-25 04:00:36

The front desk staff were friendly, helpful and professional. The RAS quotes app is amazing and uniquely helpful in understanding automobile problems including solutions to a healthy remedy. Ronnie and Jose communicated with me throughout which allowed me to make educated choices in fixing my truck.

Review №10

2024-06-11 20:46:18

Quick service, I was in and out in one day when I was expecting at least two! They kept me informed, and actually didnt try to upsell me any extra stuff. They mentioned a couple extra optional services that were relevant but didnt pressure me at all on them. The prices were fair too, for a professional shop like that. Didnt seem to upcharge at all! They even asked me if I needed a ride anywhere while I waited for my car. I would definitely be back! (Hopefully wont need to any time soon!)

Review №11

2024-05-19 19:26:22

Absolutely loved it... Kind courteous and fast... They told me things they thought they needed fixed werent broken.. And fixed the actual problem.. I would definitely go back and I already have suggested them to friends

Review №12

2024-05-06 17:57:39

I can always trust Ronnie and all the Rocha’s crew to take good care of my vehicles. I always drive away from the lot with complete confidence that my car or truck has gotten the best service. Thanks!

Review №13

2024-05-06 18:14:05

I came in to get my car smogged. The staff is so friendly and they have the sweetest dog that greets you 💕 They are fast and efficient and have a great waiting room. I highly recommend Rocha’s

Review №14

2024-05-14 17:31:58

I love this shop. Several years ago, I was scammed by a car insurance company. Ronnie dealt with this company, CarShield, for days trying to get my car bill paid. Ronnie called with the news. They wouldnt pay a dime.. I was not only devastated. I didnt have enough money to pay the bill. . Ronnie forgave a 900.00 debt. I recommend them highly. Why? They have both compassion and integrity. That equals a Good Shop with Great Staff. This is 4 years later. I have a Jeep thier today. My daughter smog the MiniCooper yesterday. 45.00 for a smog. How great is that. No matter how busy they are they make you feel welcome. The Best Ever...

Review №15

2024-02-07 23:27:06

Highly recommend Rochas. Great customer service from both their mechanics and service agents. Jose conducted a thorough inspection and was great at explaining the issue w/ our Camry. Moreso, he took the time to explain what items needed immediate repair and items that could be addressed at later date to work w/ our budget. 👍👍👍

Review №16

2024-03-28 05:27:26

Had a smog check done and was attended to quickly and efficiently. Have been there in the past to get car fixed and have always been treated kindly by everyone and have always been pleased with their work! Would highly recommend this place.

Review №17

2024-04-09 19:39:23

Rocha’s Auto Service was quick & professional from Amanda who scheduled my service & I paid to the mechanics & technicians who worked on my car. Good communication, fairly priced and friendly. Will definitely go back for further services.

Review №18

2024-03-11 17:37:52

This may sound like a bit of a fanboy review, but I take all of my vehicles, (as well as any new ones I’m proposing to purchase), to Rocha’s For diagnosis android. They do good work, and they stand by it. They honor warranties, and they make sure that any issues that arise are dealt with. immediately.They also give you a ride home after the vehicle drop off. This is huge, as my wife works a grown-up job and can’t always come with me.

Review №19

2024-04-06 13:52:56

Had issues getting my truck ready for smog . I dealt with Natalia on 4 different occasions. She was really cool they tested my monitors for free to make sure it would pass they also smogged my vehicle in like 10 min without a appointment. They were the best priced smog check I found from Redding to Corning.will definitely be coming back.

Review №20

2024-05-19 16:36:48

Very impressed by the quality, to the service very professional, up to date with current technology for a through inspection that they share with you, to allow you an educated decision, I asked lots of questions, I was not dismissed they provided honest assistance to understand!With some parts no longer provided for my ABS from Toyota, I was informed of the ways they are able to find reliable replacements to decide if I had interest in that possibility. My ABS light was on and off on my dash, Costco found a small leak, tires were in need of replacing, I bought my new tires at Costco, it did not fix my ABS, they do not work on brakes, referral to Les Shwabb. This service was amazing how they worked me in! The codes they determined, were such I needed a Full Service Auto Mechanic. I was provided many, of which I would not give a second experience! RAS was my go to with the phone call! The bids were as expected, a cost I hoped not needing, yet I did not want to have brakes be a cause of preventable issues! The service, came in under bid and a day early than expected! RAS has grown to expand to higher more mechanical technicians! All by word of mouth referrals!I hope you won’t need a mechanic but when you do, RAS is my go to!Gus

Review №21

2024-02-09 18:49:51

Take your vehicle here if you want it done right. I’ve taken my Jeep here a few times over the past couple years and the whole team at Rocha’s has always done right by me. They’re knowledgeable, honest, and will make sure you understand everything that is going on with your vehicle and they will not price gouge you.For instance, I took my Jeep into Rocha’s after it would only start if it was on the battery charger. I put a new battery in and was still having the same issue. I was sure that the problem was going to be the alternator or starter. The technician at Rocha’s found that it was actually due to the aftermarket radio fuse that was drawing power from my battery even when off. A lesser shop could have lied to me and told me I needed a new alternator but the people at Rocha’s are honest and take pride in their work and it shows.Special thanks to Jose and Natalia for the incredible customer service and ensuring that all my concerns were addressed and communicating what was going on every step of the way.

Review №22

2024-04-16 03:19:36

Love this shop! I manage a small local fleet and take those plus my personal vehicles there for quick and easy service. Love the report that shows me the items to be repaired with pictures. They are fast and fair, I highly recommend you take your vehicles here.

Review №23

2024-01-22 22:08:59

Very nice customer service. Clean and fast. I enjoyed the snacks while waiting for smog. 25 minutes and I was out. Best price in Redding and family owned. Fabulous experience. I highly recommend them.

Review №24

2024-02-20 19:50:18

Finding a reliable auto shop is a struggle, but my family and I have been incredibly impressed with Rochas for several years now. We really feel like we can trust the staff at Rochas. Their communication is excellent. They explain car issues in detail, even for people like me who dont understand car lingo. They patiently answer questions and walk you through options. They provide fair and honest service. Theyve never recommended unnecessary repairs, and their prices are always reasonable. I would definitely recommend Rochas to anyone looking for an honest and reliable auto shop. They take the worry out of car repairs, knowing your vehicle is in good hands.

Review №25

2024-02-29 20:11:16

Went in for a smog check, no appointment, I was barely able to make a complimentary coffee and they were already done! Best price I could find in town. Friendly staff in the front office. Thank you!

Review №26

2024-06-14 00:02:54

Terrific experience at Rochas. I needed a smog check pronto and they had me out of there i minutes. Very professional, freindly help when u need it today. Thank you Rochas.

Review №27

2024-02-07 19:30:25

Woman consumer, always expecting to get ripped off/ taken advantage of when it comes to auto repair... I highly recommend their inspection, they attach photos and tell you what is wrong. I asked for a list of things they recommended inferiority and they provided a list and we are going to approach a new to-do once a month. Everyone is friendly and they use technology and call to tell me status and cost for repairs. Will definitely recommend their service. Best yet, I feel the prices are fair.

Review №28

2023-12-22 23:28:39

Everything was fabulous from start to finish! Had an inspection done which revealed that I came in with no fluid in the radiator. I already was aware that I needed new brakes on the front. I especially appreciated that I could call and get an exact quote ahead of time for the brake repair. Also, they came and talked to me before proceeding with the radiator work. The work was done promptly and professionally. This shop is honest and friendly. I wouldn’t go anywhere else! Thanks everyone! Sincerely, Olivia

Review №29

2024-05-28 21:11:27

Everyone there was super helpful, informative and super kind. You can tell that they are all very family oriented and treat you with much respect. I definitely recommend.

Review №30

2024-04-29 16:45:56

Always a good experience. I take all my vehicles in for there smog inspections, always get in and out, never any issues. Highly recommend.

Review №31

2024-02-18 21:26:03

I really love the shop everyone there is very nice.They dont treat you like youre just someone. They treat you like family. I have had nothing but good experience with Roches automotive services

Review №32

2023-12-20 04:11:18

Everyone here is so welcoming and friendly! Went in for a smog check, no appointment needed, and I was in and out super quick. Excellent prices as well. I recommend Rocha’s, I will definitely be returning. Thank you guys for being so awesome!

Review №33

2024-02-05 20:19:57

Great Service! Will definitely continue my business with Rocha’s. Everyone was very friendly I was in and out and the price was affordable.

Review №34

2024-01-30 20:27:30

Awesome.Took my truck in .No appointment.They got it in right away and it passed no problem.It is a 1999 GMC with almost 400k miles on it.This is an awesome location.Great employees.

Review №35

2024-05-07 17:16:47

Very friendly people and suoer helpful. They are very knowledgeable and efficient. I recommend every one to make use of their service.

Review №36

2024-05-10 22:50:24

They fixed my alternator and my car starts up and drives amazing and they fixed my headlights and they look beautiful at night thank you so much Rocha’s Auto Service!!!

Review №37

2024-05-24 18:57:03

Great service from beginning at the front desk to the diagnostic information! Tech was very helpful, no questions unanswered! Highly recommend Rocha’s!!

Review №38

2024-02-11 20:59:49

These guys, well at least Jose is overcharging for everything they do...that was confirmed by another shop in Redding that I showed the bill to and my own research...replaced a MAF sensor...and some other plug and play part hooked me up to the code reader 2 times at 165.00 each.and marked up their parts way over 100% I guess thats to pay for their nice waiting room for and 45 .oo ea.to supposedly change out the 2 parts, however I dont even know that they did that .700+ for that workHad to come back for the smog another 45.00 and the check engine light is back again.. This is ridiculous. I wont ever go back to them for this is highway robbery

Review №39

2024-03-18 19:40:49

The best customer service Ive ever experienced at a shop fast an top notch experience for smog checks I dont why I havent been goin to this place all these years now for sure Im taking my baby to these guys they are pros on top of pros.

Review №40

2024-06-06 00:34:03

This place is awesome. They are fast, friendly and the only mechanic Ive 100 trusted in a long time.

Review №41

2024-05-02 17:47:41

It was faster then 10 or 15 minutes. I would go back and recommend Rocha auto services to anyone.

Review №42

2024-06-25 02:30:48

I always go to rochas they do a Great job and are friendly wouldnt go anywhere else thanks for the great service

Review №43

2024-02-08 18:58:26

The best experience. I trust them. Me - new to the area. Eonomical. Fair. Explained everything. Professional. Friendly . 🪻 A comfortable place to wait. Coffee and snacks.

Review №44

2024-05-08 17:10:16

Always detailed, personable, and excellent attention. Their are now like family. And I love the puppy.

Review №45

2023-09-21 17:13:17

Excellent service to get my car smog tested. I arrived without an appointment. They said it would take 20 minutes and they kept to it, with just a couple minutes to do paperwork. Very friendly and helpful staff. Highly recommended!

Review №46

2024-05-04 12:43:16

Doesn’t get any better service….. quick, excellence, fair price. They even had free drinks and snacks while I waited…….

Review №47

2024-02-22 19:42:18

I called Rocha’s because I had my car jumped and needed a new battery. They didn’t have it instock but they were having one dropped off in1/2hr so come ahead we’ll get it in. I was so thankful.

Review №48

2024-04-09 18:54:01

I have used Rochas for many years. The staff is amazing and always very helpful. The are prompt and honest for whatever I might go in to have done. They are respectful and always smiling. They always acknowledge you the minutes you walk through the door. Customer service the way customer service should be done.

Review №49

2024-03-28 12:59:49

Very honest family business. A little expensive but I rather pay more and get someone who is honest about mechanical work then someone cheap and just wants to get your money. 100% worth it

Review №50

2024-03-27 18:38:19

Rochas Auto is the best!! They are honest, treat you like family, and go above and beyond to help you! I have several auto shops closer to me, but none of them compare to the great service I receive from the entire staff at Rochas! They deserve more than 5 stars!

Review №51

2024-02-09 03:15:37

I needed my car smogged, they were friendly, professional, and efficient. I will definitely use them in the future.

Review №52

2023-07-21 05:00:38

It’s a little bit expensive compared to other places for a simple oil change, but the employees take a lot of time explaining everything and are willing to answer any questions.Jeff helped me today and was great. I also love how they will do an inspection and send the document with photos explaining what might need attention. Personally, I love that they include photos so you can see what work is done

Review №53

2023-10-18 02:07:15

Showed up late in the day no appointment and not expecting to get a smog done. They got me in right away and was on my way home in about 25 minutes. Awesome family running this business. Would highly recomend.

Review №54

2024-06-03 23:31:52

Jose, Ronnie & the crew immediately took care of my F-150 with new suspension control arm & ball joint assemblies all around. Completely Hassle-free and with a cup of coffee!

Review №55

2024-05-14 18:55:30

Great service, not pushy about upselling. Friendly staff, will definitely be a returning customer.

Review №56

2024-05-04 03:03:01

I love how polite and professional all the employees are! Theyre all understanding and they have a way to talk to people!

Review №57

2022-12-17 21:08:56

Dad went there for a oil change and Smog. Long story short a noise was coming from the engine. The noise came after they did an oil change. We confronted the mechanic, he acted liked they did nothing wrong such a horrible experience. They told my dad they could not do nothing for him.

Review №58

2023-06-14 20:47:50

Amazing customer service every time you come in! Esther at the front desk is always very professional and welcoming! And when it comes to the information about your car, Ronni and Jose do a great job at explaining everything clearly and setting up a game plan! Pricing is amazing considering the quality of parts they use, how fast they get the job done and the customer service! Very trustworthy shop will always recommend!

Review №59

2023-09-21 17:56:29

Exceptional quick service getting my car smogged. They even checked out before doing the smog check to make sure there were no issues. This was done for free. Like the friendly people there. I encourage you to check them out first. You won’t need to go anywhere else.

Review №60

2023-08-03 19:26:26

Rocha’s is awesome. They were highly recommended to me by a coworker and the recommendation was backed up by Rocha’s friendly and kind customer service as well as their excellent work. They are honest and don’t try to charge you for more than what’s actually needed which was both refreshing and made me feel that I can trust that they wouldn’t try to take advantage. Definitely recommend.

Review №61

2024-03-20 01:45:35

I was very happy with the clarity and care that I received from this auto service facility. I felt they were fair and very kind.

Review №62

2023-08-31 18:49:18

BEST SMOG SHOP EVER! I have been here a couple of times and they were fast and super friendly. Unlike every single other smog or repair shop i have been at they have a beauitful, comfortable waiting room....felt like I was at home...... including the gorgeous well mannered dog they have hanging out you feel lucky if he comes to say hi to you lol ☺️I wouldnt bring my car anywhere else.

Review №63

2023-06-27 17:14:15

I always feel welcomed and comfortable at Rocha’s. They do what they say they will do. They let us know when there is something to report. And they talk to us with kindness. We will continue to bring our cars here. I can’t say enough good things about them. Such a great family owned/run business.

Review №64

2024-06-03 23:47:18

If you wantREALhuman interactions, and real customer service without ripping you off, or if your a man or a women, they still treat you with diginity, respect and not to ripp you off. Their honesty is in my eye aBRAVO ZULU above and beyond the call of duty. I will always send anyone and everyone to them for vehicle work. Thank you ROCHAS!!!!!!If you need Great service this is the perfect place

Review №65

2023-11-30 18:05:34

Its a good place to go, family-owned and ran and they give you the information that you need. They show proof of the things that they tell you through a text. Never had a shot. Do that before. Its great service. I wouldnt go anywhere else

Review №66

2024-03-23 17:03:32

Have trusted Rochas with all of our vehicle maintenance and repair needs for years. Family owned business that we trust.

Review №67

2023-09-01 18:21:31

I had a ball joint fail and had my vehicle towed into Rochas in the middle of the night. At 8:10 the following morning when I called they were already looking at it and by 9 that morning they were working on it. They checked the front end and found some other issues that needed fixed. They were able to fix everything, getvit aligned, and back to me by 4:30 that afternoon. All at a cost lower then what we were thinking it would be.I can not say a about the service and care that we received. The biggest thank you is to Jeff, you really went above and beyond taking care of us.Will I bring my vehicles back to Rochas in the future, absolutely!

Review №68

2023-07-27 17:20:14

I love going to Rocha’s for all my auto repair and upkeep needs. As a busy nightshift worker with a long commute I rarely keep my auto care ahead of the curve. Rocha’s always has availability with reliable, professional and friendly service and customer care. They are honest, communicative and work quickly with a customers needs in mind. I highly recommend them to everyone.

Review №69

2023-12-07 19:49:30

I am an old guy that has been to many shops throughout my life to do work on vehicles that I could not repair myself. I stumbled into Rochas’ once because they are close to my home, and the rest is history. They are the most competent, professional, knowledgeable, well equipped and responsive group of folks that I have ever had the pleasure of working with.

Review №70

2023-06-06 17:57:46

Went in for the first time to get a smog check. Parking lot was packed and they still managed to get my car done in 30 minutes. Very fast and professional service. Definitely going back every time I need service.

Review №71

2023-07-31 18:12:55

Went in for a smog check. I was out 8n less the 30 minutes. Passed no problem.They have a huge waiting room. With a kids room that has toys. And TV and coffee.What more can you ask for...5 Stars

Review №72

2024-05-24 19:03:27

Easy online appointment system, great customer service and lounge, quick simple service!

Review №73

2024-05-07 18:05:35

Best service and folks to work with regarding anything auto related. I highly recommend!!

Review №74

2022-11-02 21:56:53

This shop and its employees are amazing! I unexpectedly had a problem with my cooling and heating in my car and I had an odd noise. They were able to inspect my car quickly and fix it the next day! Every interaction I had was amazing and they were so nice! Ronnie is great and Kellean at the front desk is so nice and made the whole experience better! Having any issues with your car can put anyone in a bad mood but I couldn’t be in a bad mood with how amazing they were! My car was done quickly and fixed before I knew it! I will definitely come here again and recommend this shop to all my friends and family! Thank you Rocha’s Auto Service!!!

Review №75

2023-07-11 20:36:39

Rochas Auto service is number 1 in my book. My pick up truck brakes got vandalized and my brake Caliberpers came off my rotor. I had it towed there and I was worried because I am working 5 hours out of my home town. I am picky about who works on my vehicles. They were extremely honest and understanding with my worries and I needed my truck back asap because I was working that night and they were busy and they had my truck done by the time they closed. They even saved me over 300 dollars in repairs. I would highly recommend them especially out of town people. Honesty won my business and they completely accommodating.

Review №76

2023-04-27 20:57:40

Very polite! Always nice on the phone. Very helpful staff and mechanics! They were able to troubleshoot and figure out the issue my car was experiencing and I’ve taken it to a few shops in town that basically just made me spend money.

Review №77

2024-03-01 00:30:21

Excellent service the fastest and most respectful place to take your vehicle I would recommend this place to anyone

Review №78

2023-06-29 19:46:57

The fuel pump went out in my 06’ 1500 Ram. I called at 10:00 AM they said bring it in had the truck towed there around 12:00. With in 90 mins got the call that the diagnostic confirmed it was the fuel pump. By 4:00 my truck was ready to go. Google said I should expect to pay 700-1200 for fuel pump replacement and the price I paid was right in the middle. Great quick service and a fair price. They also recommended some other services that I was not able to get done right then but will bring it back when I can get them done. No pressure just what they noticed and recommended.

Review №79

2023-02-01 20:48:34

I couldn’t be happier with my experience at Roacha’s. Jose and his team were very friendly, helpful, and honest. They got my vehicle in and out in a very timely manner and were very communicative during the process. I will definitely be going back when needed and have already recommended friends to them.

Review №80

2023-09-07 19:24:50

I went to Rochas with a hybrid battery problem. They correctly diagnosed the problem and the repair cost was fair, the work was excellent and speedy (once all the required parts were obtained). My vehicle runs better now than it has in years. I am very pleased with this shop and their work. I would highly recommend Rochas to anyone especially hybrid owners.

Review №81

2023-05-05 18:02:45

Last June a employee working for Rochas rear ended my wifes car while at the stop light in front of the business. He looked awfully young and refused to give any ID or Insurance. The young man pleaded to go back to the shop and she could talk to his boss. His boss offered to fix the car. After hearing about this later that evening I called and stated that Id rather not have you fix the vehicle. I dont think our priorities would align. I asked for insurance and He didnt want to give it, saying that he would pay for it. My insurance fixes the car and fast forward a year he refuses to pay the $1500 for the damage. This lack of ethics and morals that we continually nurture has led us to this place. Ive been here for a few smog tests and theyre pretty quick but I cant do business with someone who doesnt own up to their mistakes.

Review №82

2024-03-15 16:06:52

Great service and experience as usual! Staff is always honest and so kind.

Review №83

2023-07-14 22:44:20

Fast and easy, period. I was in and out in 30 minutes, and everyone was very friendly. Price tag wasnt bad either, this is the best place to get your car smogged.

Review №84

2022-10-28 19:33:51

New to Redding and needed somewhere to get a smog. They were SUPER busy and was still able to take me as a walk-in I expected to wait and thought that was fine with me. It was no time at all and they were calling my name letting me know it was ready. They were respectful and kind and so wonderful to deal with.

Review №85

2024-02-27 21:16:22

Have dealt with these nice folks for years, always prompt, always reliable, very fast, very reasonable prices. 👍🏼

Review №86

2023-01-04 03:39:14

RAS gave me a prompt appointment. I showed up early and they took me in very quickly. I had over a three hour drive to reach their facility. They gave me their diagnostic assessment, we went over it, and prioritized corrective measures. Once agreed upon, the work was done quickly and correctly. Quality control was exercised, and we left once again a satisfied customer. Thank you to all of your great staff.

Review №87

2022-09-27 23:50:24

I am so happy I chose this business in the first place. Anyhow I was having a hard time preparing for smog and after getting a new radiator etc with my mechanic) Rochas personnel checked it for me to see if it would pass, recommended drive more for the computer reset. I then ended up needing to get the check engine light off they said when I returned, ( not yet😉 again they checked for free to see if would pass.I had to get my mechanic to do more work (and all the while to DMV for a day pass here n fro🙄) then bit longer story I was determined to use Rochas after all their kind knowledgeable people who totally extra mile for me... So across town from mechanic I went gladly!!!! I got there and I passed..HIGHLY RECOMMEND& PASS THE WORD

Review №88

2023-01-24 15:50:15

This is possibly one of the best, most personable shops in Redding. Every time I’ve used them for a smog check they’ve not only gotten me in same day without an appointment, but I’m in and out within less than an hour. The staff is always friendly at the desk with ZERO upsell when they’re working on my vehicles. Will definately continue to use Rocha’s Auto Service in the future.

Review №89

2022-07-12 22:45:25

Excellent Service!! I highly recommend Rochas Auto Service. Jose the service technician kept me informed about the repair status of my vehicle. Rochas kept my vehicle and extra day to ensure a proper test drive with the Rack and Pinion repairs.Rochas is family owned and Ronnie and Ashley really treated me like family. Planning on getting new rotors and pads replaced in the next few months with them. Have an automotive repair? Call Rochas!!

Review №90

2023-11-20 21:36:36

Have had a few experiences with Rochas.I would highly recommend customers to go thier too..I let Auto lube know for Transmission flushes an fixes to send to Rochas .Mechanics do excellent work in all areas including electrical ..Thank you Rochas Malinda an John Sneed ......NOV 19TH 2023.....Had our Serpintine belt put on...Was excellent service, from the front desk to the mechanic.... Again Auto lube an Rochas worked hand in hand. Letting us know we needed the part..Rochas Put the part on an again excellent service ....Thank you Rochas Happy Thanksgiving..Malinda an John Sneed .🙂⭐️⭐️⭐️⭐️⭐️

Review №91

2024-01-19 20:34:34

Great service with good communication and quality work done right the first time by their super friendly staff.

Review №92

2022-08-06 04:19:43

After seeing such good reviews I felt very good about taking my car here for a smog and oil change. I made an appointment for 9:15 am but was also made aware I could bring my car in earlier if I wanted since they do walk ins. I brought my car in at 8:45 am. I told them I was leaving to run a few errands (with my husband in his car) but would be back in an hour to pick up my car. I arrived back at 9:45 am, my car still untouched. I informed them I was back so they would hopefully speed the process up since I was now physically waiting there. I waited and watched as 4 smog walk-ins came in and were serviced completely and left with their smog certificates — all while I sat there still waiting despite having been the only one with an appointment. 11:15 am is when I finally paid for my smog and oil change…2 hours after my appointment time and 2.5 hours after car drop off. To make matters worse, they charged me for 6.20 courts of oil when my car only holds 5.10, and charged me a total of $101 for this oil change…never in my life have I paid over $50 for an oil change. I walked away paying $150 for a smog and oil change. This was the most disappointing experience I’ve had with a car place to date. My family, husband and I will not be using their services for any of our vehicles smogs, oil changes or mechanical issues moving forward.

Review №93

2024-03-07 22:00:43

Super great customer service. Only place I Smog my vehicles.

Review №94

2023-01-09 18:10:22

I’ve taken my 2nd generation Prius to Rocha’s several times over the last three years and have been impressed with how knowledgeable and efficient they are.I love their $150 diagnostic service… it saves me spending hours trying to figure out what the issue is while giving me the option of doing the repair myself.Once I took my car in for a recurring code and they not only diagnosed it but fixed it right then at no additional cost. I’ve always experienced quality work and good customer service at Rocha’s.

Review №95

2023-09-01 23:24:56

My brothers truck was taken in for a brake job due to low brake pressure. Got it back took it to another mechanic after being charged ~$448. The mechanic we took it to notified us that the brake lines to the rear driver wheel cylinder was loose aswell as the clutch slave cylinder was loose. Had high hopes for Rochas but seems like the professionalism of this shop is all a facade.

Review №96

2023-10-03 03:25:47

Been using them for years. Great experience every time, helpful and friendly people and very knowledgeable. Id give them 10 stars if I could!

Review №97

2024-01-08 19:41:35

I have brought several cars in for smog got it done faster than a smog shop. Nice size waiting room two. I would definitely recommend them.

Review №98

2022-01-05 19:01:47

This was my first time I had my car repaired at Rochas, and let me tell you, for now on I will always get my car repaired. My car wouldnt start and I ended up having to call AAA to tow my car, I didnt have a no idea who i should call so I can get my car towed to the shop for repairs. I Google auto repair, seen Rochas, seen the wonderful reviews and gave them a call. They were quick to answer the phone, extremely friendly, said I could have my car towed to them, and that they could get to it first thing in morning. That next morning, they called me to let me know what needed to be fixed, and how much it would cost me. I was so happy to hear their affordable price, cause i was super worried about that. A few hours later my car was finished and running great once again. I cant thank them enough for the wonderful experience, and to know that I have a wonderful repair shop that I can trust to take my car too. HIGHLY RECOMMENDED!!!!!!

Review №99

2024-05-07 16:44:00

I was able to walk in no appointment and get in and out thank you.

Review №100

2024-02-02 00:16:30

Rochas Auto Service has a very personable staff with highly skilled technicians. And they provide excellent service at a reasonable price.

Review №101

2024-02-06 19:56:48

Fast and efficient. These guys get me in and out in 20 minutes. Thanks Rochas

Review №102

2021-12-24 22:06:02

I had to get my car smogged and instead of going to my usual place with a tiny, crammed lobby, I went to Rochas. The experience was night and day! The lobby is spacious, clean, and very nice. My car was in and out quickly, and the price was lower than my usual place. The customer service was top notch (thanks Ronnie!). Well be bringing our personal and work vehicles here from now on.

Review №103

2024-02-09 00:23:10

Best service and repairs in town! They are honest and kind to their customers.

Review №104

2023-01-31 18:03:42

Rocha’s has serviced our vehicles for 2 or 3 years now and I would recommend them to anyone that has a car! The staff communicates extremely well, their expertise in all things cars is profound, their integrity is impeccable, and they TRULY go ABOVE and BEYOND. We’re blessed that they’re here in Redding.

Review №105

2023-10-06 14:51:14

Awesome friendly and courteous customer service the staff welcomes you as soon as you walk in clean and spacious clean customer waiting area and also a place for your children to play my brother referred Rochas Auto Service to me Im definitely giving them and the entire staff 5starsThank you againRochas Auto Service.

Review №106

2023-02-23 17:04:42

Probably the worst experience i ever had. Staff was nice. Trying to charge me $406 for a drain and fill in my transmission + inspection included. Hell no. I payed for my inspection but i called my dad and asked him if that was too expensive bc its like $800+ to take apart a transmission and it seemed really expensive to me. Im so thankful i listened to my dad. Told the workers to stop working on my vehicle and they did. They didnt start on my car luckily. They told me bc i had no fluid in my transmission ( even tho i did, it was just low) they wouldnt let me drive my car off the lot till they worked on it or till i got it towed out. Had my mom pick me up and take me to an auto store to buy fluid for my transmission. Went back to Rochas lot put some fluid in and drove back home. Took my car to a different mechanic and he gave me a way better price and did a phenomenal job. Never going to this place ever again.

Review №107

2023-08-30 19:46:39

This company is awesome…!They’ve always delivered as promised on all of our vehicles. Very nice people and welcoming and honest..!!I highly recommend Rocha’s Auto Service!!

Review №108

2024-02-21 00:34:28

Great customer service. Will be going back for all of my car needs.

Review №109

2023-01-13 18:48:42

Everyone is so nice and helpful at Rochas. I bought a used truck and they went through the diagnostics with me so I understood what was needed now, what could wait. The prices were reasonable and the waiting area clean and roomy.

Review №110

2023-02-18 00:55:14

I started with Rochas when I came in & had Smog Done. They were friendly, courteous, and very professional. Fast, & in a timely manner. Great Job! I recently came in & Ronny waited on us. Veey friendly & professional. I had basically an inspection check throughout, replaced my thermostat, & installed new Radiator Hoses. Top & Bottom, & alot more services done to my Kia Sportage. Oh yeah! New Hose Clamps too! 😃 I was very very pleased. I willd recommend Rochas Auto Service& there Team of Servicemen to all my Friends & will be using Rochas in the near future myself! Thankyou, Thankyou! PAMELA SULLIVAN

Review №111

2024-04-24 17:26:00

Rocha’s Auto is absolutely amazing and their service is top notch. Ronnie is a true professional and cares about you and your vehicle. Will recommend and only use them.

Review №112

2023-08-11 16:31:18

Everyone I dealt with at RAS was friendly, knowledgeable and professional. They get the job done at a fair price and their work is impeccable! Thanks. I will go to RAS every time and tell everyone I know to go to them with their auto needs. Thank you Jose, Ronny and the rest!

Review №113

2024-02-22 18:13:34

The nicest front desk girls and super fast service. Very impressed.

Review №114

2020-11-12 19:26:47

Rocha’s I highly recommend! Their super kind, and professional, they are so fast and so good at what they do! My car was having problems with the brakes, they knew exactly what I needed done, got it ordered that day and had my car done in just a couple days!!! So so fast! Normally I would wait a week for my car to be done, but they got it back to me faster than anyone! & they have reasonable pricing! Doesnt get better than that 😊Doesn’t over charge you like other businesses! 🤘🏽

Review №115

2023-06-06 00:17:43

Quick and professional. Staff is amazing. They were very busy, and still able to do my smog in under 20 minutes without an appointment.

Review №116

2023-07-26 22:51:33

1999 Camry was in need of some maintenance as it was cutting out or stalling when idling. It was ready for the service due at 85k miles. Ronnie gave the best service from the start and Jose always called and itemized parts and cost for Camry’s needs. Picked up and she runs like a NASCAR now. Thank you for such economical, fast, professional service. I will return to your shop for smog certification and any other needs. When Ronnie asked for cell number-I replied I’m from the 707 like “Mac Dre” would say-turns out he’s also a fan of Rompalation Cd same as me ❤️

Review №117

2023-04-18 19:59:06

Amazing and Friendly service the moment I walk in. Smiles on their faces. Questions or car problems they get it done no problems just happy result. Best place to take your vehicle

Review №118

2024-05-02 16:22:38

These guys are awesome. Was greeted pleasantly and was able to get smog certification done immediately without an appointment. Highly recommend them.

Review №119

2024-06-03 23:18:24

A very good place to go to for any of automobile services!!

Review №120

2022-12-08 17:15:05

Ive used this shop for several years and theyve done a fantastic job servicing several of my vehicles. Chevy Tahoe, suburban, Silverado, avalanche, mini cooper s, Honda Sedan, Ford expeditions, etc... From basic to major overhauls theyve done a fantastic job with excellent communication and a very personable approach.Theyre online links to car diagnostics and overviews are excellent for explaining whats needed as well as the progress of your repairs. Ill be doing buisness with them for many years to come.

Review №121

2023-09-06 18:36:31

Friendly, professional and timely. They spent time explaining the issues w/ my vehicle and didn’t pressure me with undue costs. They will have my business next time.

Review №122

2023-05-11 17:10:00

Rocha’s Auto Service was able to get our car in the next day. They kept in contact with us and went above and beyond to repair my son’s car. We couldn’t have been more happy with their shop.

Review №123

2022-01-25 17:57:27

The ease of doing business with Rocha was second to none, from initial diagnostic to the service and repairs. I loved how you were kept updated through the whole process with their texting software! They were very kind, knowledgeable, and did great work! I am very satisfied and would highly recommend their shop to anyone!

Review №124

2022-06-24 04:37:56

I’m an old guy and have bounced around a lot during my life but always tried to take pretty good care of my vehicles… So I have connected with quite a few auto shops throughout my life. When I moved back to Redding I took my 4x4 pickup to Rochas because they were close… Their level of technical competence and customer services is in an entirely different league than anything I have experienced. They have been providing me with friendly, efficient, and reasonably priced service for all of my vehicles for several years… It’s such a relief to have access to a reliable repair shop.

Review №125

2018-09-06 17:21:38

As soon as I walked in, I was greeted professionally. We were able to get thins done swiftly. I waited comfortably, feeling welcome. The staff was friendly, and wouldnt hesitate to acknowledge the customers, even though they were busy. I was frequently updated on my vehicles status.Excellent service.Smart workers.Overall pleasant experience.

Review №126

2024-05-11 02:15:58

Amazing service and nice staff. Quick and efficient.

Review №127

2024-04-22 19:58:38

I’ve been depending on Rocha’s for 10-years because I can count on the front desk to be dedicated to customer service and the back end to perform quality work and only what’s needed. Friendly, competent and honest every time.

Review №128

2023-10-31 00:14:59

Every time Ive gone to roaches Ive been comfortable watch TV theyre super fast and never a problem theyre the shop to go to.

Review №129

2022-08-18 19:32:45

Had my coolant boil over at the top of Crater Lake during my trip from Washington to SoCal, leading me to fill up with regular tap water to make it through the night. Once in Redding, I gave Rochas a call, and told them the situation and they got me in for an availability the same morning when almost nobody else could! Once in, I was greeted, handed everything off, and even got to observe the work to see and learn a bit. Once done, I got to talk to Jesus, the mechanic working on the car, and informed me on what he did, what the results were, and all the other helpful tips and tricks for my Mazda! Overall, Rochas was very helpful in a timely manner, courteous, attentive, friendly, and priced well!

Review №130

2019-06-07 03:24:50

Every time I need a repair or smog done, I come here. They clearly care a lot about the work they do, and are always very open and upfront about what everything is going to cost and what they plan on doing to your car.Their customer service is excellent. Ive never met a nicer group of people at a business like this. Even after Im done paying for repairs and whatnot, theyre always very eager to check up on me and make sure the car is working well.The best service Ive experienced at a mechanic, very reasonable prices, and quick turnaround - I would never go anywhere else.

Review №131

2023-07-25 22:43:55

Went in without an appointment for a smog, not only were they very welcoming but they also had my car in and out in 20 minutes.. Best car experience ever..

Review №132

2020-08-19 17:03:43

Super trustworthy place! The mechanics are nice, honest and well skilled! Not always the cheapest place in town, but the work they do is good, fair and reliable! They stand behind their work!!! They tell you what is urgent and what can wait until later if you are tight on funds. The waiting room is clean and nice and well air conditioned in the Summer! ☀️All around a great place to trust with your vehicle repairs and upkeep!

Review №133

2024-01-18 00:29:29

My goto shop. The service is always friendly and fast and they always get the job done right the first time.

Review №134

2022-05-02 17:49:52

They are really well versed with Toyota Prius and the person that helped me was Ronnie, amazing guy super knowledgeable. They did take longer time than what they told me but only because they were going through the diagnostics really thoroughly so I’m fine with them taking longer than mentioned.

Review №135

2022-11-11 19:45:10

Rochas was awesome from the get go. They dealt with my warranty, and got my car in and fixed within 48 hours. So, Im back on the road and happy. 👍

Review №136

2019-10-05 22:29:04

I have been going to Rocha’s for over two years and they have been extremely kind to me and my car. The staff is very friendly and their waiting area is comfortable, clean, and they have water and candy and a clean restroom available as well. They have taken care of all my car’s problems, even the crazy odd things that stumped them for a while, but they didn’t give up. They are fair in their prices and I believe go above and beyond. I would recommend this place to anyone who has any car needs, even a simple oil change.

Review №137

2022-07-20 22:00:35

This was some time ago but when I looked up auto shops and they popped up with 5 stars I had to say something. I used their service for years and truly trusted them and liked them until... My car window broke they quoted me something outrageous but said they could prop it up and still charged me several hundred dollars just for that. It failed in less than a year. I went to point S they charged me less to fix it correctly than Rochas had charged just to prop it up. But wait theres more my 74 year old mother thought there was something wrong with her headlights so she took her car to them. Of course they said they would fix it and her car need 2000.00 worth of other work. I was like NO NO NO SECOND OPINION. The dealership said there was nothing wrong with her care at all!!!

Review №138

2023-07-07 20:30:45

This place is the best. They are knowledgeable, fast and very friendly. The waiting area is clean and I have never had an issue with any of their repairs.

Review №139

2023-10-18 18:31:41

Excellent service. Very knowledgeable. Fair prices. The only place I go to for smogs. Highly Recommend.

Review №140

2022-12-28 17:17:46

I have been coming here for the last few years.. The customer service has always been above and beyond! Ive had a great experience every time! Ive lived in Redding for over 35 years and this is by far the best place to take your vehicle.. José is amazing and always figures out the problem and a solution! I will not take my vehicles anywhere else!!

Review №141

2022-05-20 02:11:51

Everyone was super nice. Everyone explained what was going on with my truck and they had it fixed within a day. I also like their service they have that takes pictures of your cars parts and they put it in a txt link for you for youre own my documentation.

Review №142

2023-08-09 18:59:13

My sister said Rochas Auto was the best, and she was right! Extremely nice, knowledgeable, and honest! I am here to stay for all my auto upkeep and repairs!

Review №143

2022-07-20 19:52:55

My fuel pump went out while away from home and after hours. Called several places the next morning looking for a same day repair so I could get home to my kids, and Jose at Rocha’s was the only one willing to accommodate me.He ran accurate estimates, called back after diagnostics had been completed to confirm the repair, and had me on the road by the time they closed.Thanks a million, Jose and Rocha’s!!If I ever need repair in Redding again, you’ll be my first call.

Review №144

2023-05-23 21:51:42

Went in for a smog with out appointment. Great and fast service! The guys at the desk were so polite and helpful!!! Also kid friendly!!

Review №145

2023-02-06 22:12:02

I’ve used Rochas to get my car smogged a couple times and they always get the job done quickly. I appreciate their speediness and I’d definitely recommend getting your car serviced there.

Review №146

2023-03-20 17:14:11

Always take my vehicles here for a smog and never had a problem. There like my good luck charm. Fast service and no appointment.

Review №147

2023-10-02 23:56:16

My family has been going to Rocha’s from day one we all know it’s the best smog shop in Redding ca.

Review №148

2023-10-06 17:51:37

Always great service and very quick excellent work I highly recommend for smog and any mechanical needs a place you can trust

Review №149

2023-10-06 23:30:24

Great place nice and clean wonderful customer service and I had my car smog within 20 minutes highly suggest going to this great business

Review №150

2022-11-21 04:21:08

Great service and family oriented bussiness. I felt comfortable waiting with my son in their waiting room. They put cartoons on for him and offered me a soda. Very nice and honest people!

Review №151

2022-06-01 23:28:08

Had a safety inspection and smog completed. They were able to book quickly and complete the work quickly. Very friendly staff and informative report texted to my phone with photos. Great experience!!!

Review №152

2022-08-16 19:17:44

My timing belt suddenly, and I mean suddenly went out. I called Rochas & spoke with the female [Ashley?] I think, and she said go ahead and bring it down. Long story short I had it towed on a Thursday, José had the diagnosis & price for me Friday morning, by Monday by 8:30-9:00 it was done & was cheaper then what Jose originally had quoted us. Iam so grateful, so thankful for this company. They have found forever customers with us!! They are honest & trustworthy 100%.

Review №153

2022-02-25 03:43:48

They seemed friendly at first, but I saw them carelessly run over the curb with my car scraping the tires against the curb and just laughed when I confronted them. After they smogged my car it reeked like an old machine shop and there was toxic black grease stains all over the doors, windows, seats and steering wheel. The toxic odor made me sick and gave me a migraine. Took me a while to clean and get bad fumes out of my car. I called asking for the manager but the staff wouldnt let me talk to that person. Very rude staff. I dont understand how they got all these positive reviews. They sure didnt treat me like they care.

Review №154

2021-05-15 03:44:17

Our camper van broke down outside of Redding and we had it towed to Rocha’s. They looked super busy but made time to look at our vehicle, gave us a realistic time frame (super fast- 45 min max) and were so delightful the whole time. The lobby had water/coffee/bathrooms/air conditioning and a tv they offered to turn on for us. But mostly they were the nicest staff I’ve literally ever encountered and had our van in great shape same day!

Review №155

2023-07-21 20:51:19

Had some kinda noise they identified like always and told me front was also my other noise they quoted me and made repair best decision I ever made steers like dream again and recommend place to get another issue that they usally send out of shop for and the whole exsperience was great even with the bummer car issues so great place .

Review №156

2023-10-27 13:16:18

Professional, friendly, and courteous. They do what they can to keep costs down. Highly recommend. Also local family owned!

Review №157

2021-04-17 22:40:29

I had never been to Rochas Auto Service. I called to get a smog check done. The check was the fastest check I have ever had and while I was waiting the service man at the front desk gave me a Dr pepper. I got a really great feeling from them. I will be going back!!!!

Review №158

2023-04-03 13:59:09

Friendly fast service. Nice people. Save your time looking around for a good smog place, use them! You will be happy you did.

Review №159

2024-06-12 17:24:58

Such kind employees and very fast service

Review №160

2023-06-23 21:31:12

They got me in for a smog and oil change and found a whole bunch of emergency things, including an old belt that needed replacement, my battery was at 25%, and missing engine mounts! It was an all day event but they got all that done that day and a few hundred under the estimate. Thanks Rocha!

Review №161

2022-10-10 18:12:37

The staff are super nice and very fast! Went in to get a smog certification and I was in and out within 20 minutes. Great pricing highly recommended.

Review №162

2021-07-12 22:29:40

This shop is amazing! The customer service cannot be compared. As I waited for my vehicle, over and over again I witnessed kindness, compassion and such professionalism. They worked me into their already packed schedule. I wasn’t the only one they worked in. This is now my go to automotive shop. I won’t go anywhere else ever again! Thank you Rochas! You are ALL amazing!

Review №163

2023-08-21 18:53:26

Rochas and their staff are always friendly and take care of my truck right away. Would definitely recommend.

Review №164

2021-03-18 15:35:31

Very nice place, clean and organized. The staff were polite and very professional. I was in and out fast for my car’s smog. Reasonable price. I love the smile of the young gentleman that check me out I highly recommend this place. Deserving of my 5 stars!!

Review №165

2023-08-18 19:52:53

Friendly people, wonderful service, quick fast and easy. I plan on taking my cars here every time they need service.

Review №166

2021-07-06 23:10:35

The folks at Rochas were great. My car was towed in on a holiday weekend when I was 150 miles from home. Preparing for the worst, I was planning on having to rent a car, get a hotel etc. but amazingly the mechanics at the shop were able to diagnose the problem, get a special order part and have it installed all within a holiday morning. A plus service!

Review №167

2017-10-21 16:43:19

Everyone at Rochas Auto Service is marvelous! I highly recommend them! They have been my mechanics for 2 yrs. I appreciate that as a 59 yr old single woman I can trust them with my car care and know that I will be treated fairly and with respect. They genuinely listen to my concerns.I really like the text they send when doing an overall inspection. It contains all the things theyve found and the urgency with which they need dealt with and includes photos if there is a leak.Rochas is associated with a network of service stations all across the US that will honor each others work, so if I have trouble with any repairs Rochas have done I know it will be fixed with no extra charge.The team helped me with recommendations in buying a used car. All the care and the preparations they did allowed me to drive from California to Kentucky in a 2001Ford Explorer with no worries.Thank you all so much!!!S. Hawk

Review №168

2023-03-02 18:18:01

This place is wonderful. They got me in same day & the work was done in half the time they originally gave me. We have been here several times throughout the years & have always had a great experience.

Review №169

2021-10-26 20:58:10

They were friendly and helped me to get some monitors to run, and allowed me to perform the required tasks myself with no charge! . So when complete they were able to run and pass my required smog test, which had become a frustrating seemingly endless ordeal ? Unfortunantly I had spent alot of time and money trying to accomplish at other shops without any success. They treated me like a friend or family member and got my smog and it was cheaper than I expected!! What a relief to have my out of state vehicle now plated here in California! Thank you you have earned my future business,great job. Bobby

Review №170

2023-09-14 16:42:38

I have been there many times and the service is always fast and they are so friendly. Great job

Review №171

2020-02-13 18:32:52

Rochas Auto Service was awesome, I have a very strange problem happening with my Ford Fusion hybrid that nobody can seem to figure out. Rochas spent a ton of extra time trying to figure it out, and when they couldnt, they didnt charge me a dime. They are super friendly and honest people. I highly recommend them.

Review №172

2024-02-21 03:45:51

Great service and really comfortable waiting room!

Review №173

2022-07-06 18:57:06

Called when we were 30 miles away bec our altinator started going out on our way back from a fam visit. We didn’t think we’d make it all the way home (another 3hrs) and asked if they could help out. Talked to Ronnie and got a quote and he said he could do it same day. Got there, thankfully they had a play area room for my 4 kids, but it only took 2hrs and we were done and it ended up being over $100 cheaper than quoted. HIGHLY RECOMMEND if you need fast reliable and friendly service. Everyone was super great!!

Review №174

2021-02-17 20:36:03

I was very please working with Jose to solve my electrical problem. He seemed very caring and took the time to make sure my questions and concerns were addressed. Once the problem was figured out, he explained everything in great detail with me including my options. I felt very comfortable dealing with Jose and I never felt any pressure from him. I would highly recommend Rochas Auto Service for all your automotive needs.

Review №175

2021-12-24 19:33:07

I’ve used Rochas for years and they are always great. I did have 1 problem taking my Jeep Cherokee to them to have the driver door hinge replaced but in the end I think the owner made it right. I will continue to give them my business.

Review №176

2021-11-24 23:26:58

The service I have gotten there is the best that I have seen at a repair shop in Redding. They keep you up to date on how your vehicle is doing via text and you follow a link to see progress completed i recently dropped my 4Runner off after 4 pm to get it smogged the following day. They squeezed it in that day before they closed at 5. I recommend them to everyone I know.

Review №177

2020-08-18 17:08:24

Excellent service. They were able to squeeze me in the middle of an already busy Monday. I very much appreciate that. Air Conditioning is fixed and blowing ice cold again. Myself and my kids couldn’t be happier in this heat. Lol. Very clean, courteous, friendly and professional shop. Recommended.

Review №178

2021-05-20 17:48:31

Super friendly. Didn’t make me wait to confirm they could do a smog from Santa Clara County. They checked right away for me. Offered everyone in the waiting area free sodas including the Mission Uniform delivery guy. Thanks!

Review №179

2022-12-15 04:57:45

Rocha cost me alott of time and money. I scheduled an appointment to get my front end alignment done for my classic car. After driving from Junction City 1 1/2 hours I was told they could not do the alignment. No shop in town could do the work on short notice. Im very 😡 u

Review №180

2021-02-18 17:49:49

I was nervous about going to a new automotive shop. When I arrived, I was greeted at my car and the front door of the lobby was opened for me. Everyone was friendly, professional and welcoming. That was just the beginning of how they put me at ease. They spent time explaining to me what needed to be done and answered all my questions without me feeling rushed. They stayed open after their closing time for me.

Review №181

2023-08-08 20:04:55

Went in for an emissions test without an appointment, they were fast friendly and professional. I will definitely be using their services again.

Review №182

2024-01-26 20:13:41

Great customer service, good prices and fair

Review №183

2019-11-15 17:11:17

I honestly only go here to smog my car and have the oil changed, but Im so impressed by their service that Ill go to them for anything my car needs. I really appreciate how they dont try to upsell me on parts or repairs that I dont need. If they notice a problem while working on your vehicle they let you know, otherwise they just do the service you brought your car in for and thats it.The staff is also very friendly and willing to help. Looking forward to giving them more business over the coming years.

Review №184

2021-07-02 17:04:42

We moved here from out of state 2 years ago and didnt know where to take our vehicles. Rochas is wonderful. Jose is amazing! He is so helpful and always remembers my name and all our vehicles and even where were from. They have GREAT, RELIABLE service

Review №185

2024-03-25 22:36:58

Good price, fast and friendly service!

Review №186

2021-11-19 20:54:27

Fast and friendly! I called one afternoon after a check engine light came on in my son’s 2008 Ford Escape Hybrid and Rochas got us in the next morning. I had already gone to a local auto parts store to run the code so I knew what was wrong, and even though Rochas ran the diagnostic again, they were able to fix the thermostat issue, as well as another small issue with the ignition that my son had learned to just deal with. Labor was a little pricey, but the fast friendly service was worth it! Will take our cars there again in the future.

Review №187

2020-02-26 00:48:56

Great communication, kept the promised schedule with no waiting what so ever. The representative (I believe his name is Shaun) was absolutely professional, smooth, educated, polite and fast. As far as I can tell at this point, the service went great. The digital multipoint inspection is a great business idea, make a strong point, but doesnt feel pushy or manipulative. The areas Ive seen was clean and nicely organized. The smog check was reasonably priced, but for the full synthetic oil change Ive paid about double for the ML500, and about 30% more for the Lincoln MKX in comparison what I paid in the SF Bay Area for the same service and oil quality at multiple service location. Overall, Rochas Auto service seems to me a professional choice in Redding.

Review №188

2022-04-27 15:41:51

I have been taking my vehicle to Rochas for almost two years now and I always get the best, timely service. All of the employees that I have interacted with very friendly and knowledgeable.

Review №189

2023-10-18 01:37:27

They got my car done in one day like I said they would. I brought it in the morning by afternoon. I sable to pick it up all the other places it was a week off. I can leave my car there for a week or two before they even got on it.

Review №190

2020-05-26 16:33:38

Rocha’s service is always very thorough. I had some major repairs done on my car almost 2 years ago and it’s been running perfect ever since. It also came with a 2 year warranty. I appreciate the honesty of this family run shop!

Review №191

2021-10-02 22:33:28

Very friendly family owned business that cares for there customers, great warranty on their work and very reasonable prices.Took care of driveline problems and brakes. Also Ronnie ran a diagnostic for brake warning lights for me just as I was leaving.

Review №192

2020-02-03 17:45:36

Very appreciative for the amazing and honest work they provided for me. Jose was awesome! I plan on going to them for everything car related, from here on out. Theyre honest and trustworthy, two very important traits most people lack especially in this field. Super happy, and very satisfied with the excellent service.

Review №193

2023-11-30 17:19:43

Service is always with a smile. Extremely friendly staff. Fast service. Would highly recommend. Good prices for quality work.

Review №194

2023-11-02 19:04:48

If you are looking for a reliable, honest, quality repair shop this is the place to go. Been in this area for years and finally found a repair shop that I will stay with. The team is amazing.

Review №195

2022-07-18 19:00:32

Rochas Automotive went above and beyond to address what needed to be done to fixing my fusion. Very friendly, fast, affordable and efficient. Thank you. Will definitely be back if needed.

Review №196

2022-04-27 18:14:03

They ran a diagnostic test to pinpoint the problem. Then they promptly did the repair. Their customer service is wonderful.My first experience with them was a smog test. Also wonderful customer service. I would recommend them to anyone.

Review №197

2020-06-08 19:34:47

Getting work done on a car always seems to be very time-consuming and not an enjoyable experience. This is the complete opposite at rochas. The inside is clean and spacious, the people there are honest and so friendly. My smog took 5 minutes and my oil change was fast too. I cant say enough good things about them.Ive referred friends and family to them after my experience.This will always be my go to for car issues from now.

Review №198

2020-07-10 16:47:15

Family owned business, great guys that do an excellent job. Ive been going through Rochas for years and never had any bad experiences. They have a kids playroom full of toys for the kiddos and a huge waiting room with a tv to watch. If you get Hungry theres Holiday market across the street that sells deli sandwiches. They do have free coffe for customers. Its a very comfortable setup if you have to wait. I honestly wouldnt go anywhere else!

Review №199

2019-09-25 20:00:03

Rocha’s is like having the mechanic of your dreams which usually does not exist. It’s the place you hope to find but usually don’t. I’m so lucky that I have. They are honest. They are personable. They are a family business and make you feel like you’re a part of the family too. Walked in to get my car smogged walked out within ten minutes. They’ve also replaced the starter on my car and a number of other things. I’d never in a million years go anywhere else. I literally can not give them enough stars. My entire family now goes here too. Give them a shot, you will not regret it. ♥️