Presentation on Map Reviews Nearby

Robot Shark in Gilroy

4.5 (80) 7454 Monterey Hwy, Gilroy, CA 95020, United States

Categories

Computer service
Cell phone store
Computer security service
Computer support and services
Mobile phone repair shop

Location on the map

Gilroy, Santa Clara County, California, US

Phone: +1 408-337-8970
Site: http://robotshark.us/

Opening hours

Monday:1–7 PM
Tuesday:1–7 PM
Wednesday:1–7 PM
Thursday:1–7 PM
Friday:1–7 PM
Saturday:1–6 PM
Sunday:Closed

Edit info

Total reviews rating 4.5

80 Reviews for Robot Shark 2024:

Review №1

2023-02-25 06:12:58

They did a wonderful job fixing my phone. It was ready in one day. In other places they said 3 days and even 6 days. So if want your phone to be fixed faster then any other place in gilroy Robot shark would be the place.

Review №2

2022-10-11 09:14:05

Way better Quality repairs Than shop on 1st street. I use to go to jb fix but now robot shark is my go to shop. Exceptional service and honest. Cant believe I did know about this place before. Fixed my iPhone and cleaned my earpiece at no extra charge. Very happy.

Review №3

2023-08-17 00:26:15

Had a broken hinge on my laptop; not only were they extremely accommodating to my schedule, but my laptop looks good as new. Price was also reasonable. Definitely recommend!

Review №4

2022-05-13 07:31:32

Fixed my IPhone many many times. Never lost True Tone and screen is same as original. Very affordable prices. If you looking for quality work and honest technicians look no further. Also I fixed my laptop and Marco helped me promptly. A++ service.

Review №5

2022-12-08 01:42:13

Best repair shop in Gilroy. Super friendly. The person you helps you is the same technician so he listen to the problem and understand whats you need. Fixed my gaming computer and tested for me and gave me support remotely. A hidden gen. Very recommended

Review №6

2022-08-20 23:17:55

Wanted a screen protector installation on an Asus Phone. One of the guys there took on the request and did an awesome job. Other competitors in Gilroy, did it quickor took time but still ended with my phones screen having bubbles on the sides and dust in between. He took a few minutes but patience was key. The results are near perfect. Am happy and will be back whenever I need something like that again. Make sure you bring your own bought screen protector.

Review №7

2022-03-22 23:33:20

Excellent service. Fixed my iPhone 11 pro max the correct way. The other repair shop nearby keep lying to me that my phone had a virus. Robot shark replaced the battery on my phone and my phones doesnt turn off suddenly any more. Very happy with the service.

Review №8

2022-09-14 00:11:05

Best repair shop in gilroy I am a customer of 10 years. Very reliable and trustworthy. You cant trust just anybody with your data. Fixed my iPhone and MacBook pro here twice. 5 star service.

Review №9

2022-05-12 21:05:22

Very professional, polite and they are friendly. I been a customer for 10 years they helped me with my iPhones and laptops all the time. Only place I trust my personal files and documents. It’s hard to find a place where you can trust people with your electronics. Very recommended and they have the nicest cat in town!.

Review №10

2023-03-06 23:08:37

I am a 10+ year customer and I am super happy. Very honest people. Fixed my laptop and home computer. All my family comes here. A real gem in downtown Gilroy. A true people person. Thank you Marco

Review №11

2023-02-09 22:31:34

Marco been doing this for 10 years. He repaired my s10 lite phone. He seems very honest and upfront. He also helped me about the Laptop app issue and head phone gear on how to use it right.

Review №12

2023-04-29 23:46:49

Profesionals and courteous. A repair shop with a hearth you the you can feel they know what they are doing and they able to explain the job well. fixed my devices here and looking to hire them to do work at my small bussiness realty office. very recomended.

Review №13

2021-09-02 13:40:28

I just had my Xbox One X repaired here. Marcos is definitely on it. Communication was great. Repair time was within 72 hours. Prices are reasonable. This is a tech repair location that is local and privately owned that I would choose over any of the larger cooperate businesses. My expected repair times during COVID-19 with Best Buy or Microsoft was in the weeks... Not days.

Review №14

2022-06-06 21:55:43

Fixed my MacBook pro after I dropped in water. Took it to the people on 1st Street JB FIX something and they say it was going to cost over $700 to fix and it looks shady that place I didnt feel comfortable leaving my personal computer at JB FIX. I took it to Marco at ROBOT SHARK and was fix for half price. Very recommend. You can tell he knows what he honest. I felt comfortable leaving it there with him until job was completed. Super recommend.

Review №15

2022-03-29 17:14:09

A one stop cell phone AND computer servicing center. Repair of cell phone issue was efficient . Recommend this service! Computer troubleshooting and assistance regarding securing and maintaining a new laptop has been exemplary. . Wish there were more locations !!! Most appreciative of remote appointment service.

Review №16

2022-03-23 04:09:20

I am 83 year old Woman and Marco has help so much with my computer ever since my husband past away. very recommended. he has come almost 100 times to my house to teach me how to use and setup my internet wireless at home. very Happy

Review №17

2022-12-08 23:15:02

Marco is a saint. No one ln town could have helped me with my CNC machine and mastercam. Other shops had no idea how that works. i was sent bt bestbuy geeksquad to ask for marco at robot shark. When bestbuy cant figure out somethint they send to him. Oh boy he knew right away what i was talking about and helped me lnstall the software i needed for my work.. recomended

Review №18

2017-05-05 01:27:41

Just moved to CA last year and during the move my computer became damaged and would not start. Took my custom built computer in and they fixed it within a week! Computer works great and he even offered to install Windows 10 for when he noticed that my computer still ran Windows 8 because I did not know about the free update. Best service ever! They go the extra mile!

Review №19

2022-10-26 22:50:51

Top notch service. Recommeded by ar&t store. Fixed My iPhone and Mac computer. Will be coming back so they can help My built My new gaming desktop. Very good place.

Review №20

2022-08-20 02:27:34

Super happy with service and primero. 10+ YEARS Customer. Fixed my iPhone and Samsung Phone same day. Fair prices and very honest. :)

Review №21

2021-09-03 08:35:56

I took my iPhone to get fix at JB fix on 1st and had horrible experience. They straight lied to me about the repair I had done on my phone. I got told come to robot shark by Verizon store. Tulio helped me and explained to me everything that was wrong with my iPhone 11 pro. Got screen fixed and back glass fixed . Great service and profesional Don’t go to JB fix they will just lie. Very thankful for robot shark ❤️

Review №22

2020-07-16 00:26:32

This place is great i been coming to robot shark for years. Best computer repair in town, I recently had a MacBook Pro that could not turn on. I took it to the guy on 1st street to give them a try and boy oh boy they are terrible. So I decided to go back to my regular computer guy. Robot shark was able to fix my mac at a reasonable price it was a problem with battery.Very recommend. Just txt ahead since they are in high demand.

Review №23

2021-08-19 00:01:02

Great service with friendly guys who are so helpful! And they are cheap! I recommend taking any electronic device thats not working properly to them! I got a nice HP mouse for my Chrome tablet!

Review №24

2021-08-26 00:40:05

I took my newer Macbook Pro Touchbar here because I had spilled a water bottle on it. Everyone I called offered me a crazy price to replace my logic board and said I would loose my data. Robot Shark said they could attempt to repair my logic board and keep my data. If they werent successful it would be a small diagnostic fee. After a little over a week they got my logic board up and running and all my data was still there. I relieved and happy with my experience.

Review №25

2022-10-11 00:58:19

Super happy with service. Honest people. Repaired My phone and computer very fast. Hidden gem 💎 in downtown gilroy.

Review №26

2022-09-17 22:32:38

Fixed My iPhone same day. And cheaper than other shops. Very happy with service. Will be bringing my electronics to fix here from now on.

Review №27

2017-06-07 20:35:16

Quick, quality service in a convenient location in beautiful downtown Gilroy! They accommodated my schedule and delivered as-promised and on-time. They even sent a follow-up email a few days later to ensure my satisfaction! Recommended.

Review №28

2022-10-14 00:22:01

Once you find this shop you will never go to another place to repair your phones and computers. Marco was so patiente and very honest. Extremly recomended.

Review №29

2022-06-01 00:15:38

Very satisfied With the service. Friendly and honest. Fixed my iPhone under 1 hour. Will bring my computer next.

Review №30

2023-03-11 01:36:30

Excelent service. They comunícate very well when they repaired my computer. Very very happy. I love when People are Honest.

Review №31

2021-09-06 05:44:01

Cheapest and nicest place to go. My screen was ordered and fixed within 3 days and cost half of what Geek Squad or Apple would have.

Review №32

2018-03-25 20:09:23

Really honest guys. I had a Nexus phone with some screws completely worn out. Carlos took a dig into and not only removed them but also fixed the battery for me. I highly recommend this place.

Review №33

2021-12-05 00:01:31

Fixed My iPhone 11 Pro max there. Great service. Very happy with this place. Hidden Gem in Downtown Gilroy.

Review №34

2022-08-09 00:08:45

Very happy. Fixed my samsung s21 ultra screen same Day. Best buy recomended robot shark.

Review №35

2020-06-04 19:44:58

Been going here for years to fix my iphones and they have always come through and they always fix the phone like new. They give you fair prices on their quotes depending on the model of the phone.

Review №36

2023-03-14 01:05:25

Love them. Super professionals. Knowledgeable and honest. Fixed my iPhone and iPad. Will be coming back. A+ in my book.

Review №37

2016-10-14 18:20:07

I own a travel agency in san jose and this guys do all my bussiness IT work. great service, marco helps me at his shop or remotely logs in to give me support. I highly recomend it for any bussiness IT related issues. -MariaA

Review №38

2018-04-09 07:05:40

Left my sons samsung tablet for repair. called multiple times and kept being told i was going to get a call when ready. 3 months later and no phone call. no communication despite multiple attempts by me is a red flag.

Review №39

2022-04-26 10:14:23

Best repair Shop in gilroy. Been coming here to repair my electrónics for 10 years. Honest work. Hard to find in this days.

Review №40

2016-04-27 17:09:20

Ive been to Robot Shark several time because they do an excellent job. They know their business and are highly trained professionals. I would not hesitate to recommend them.

Review №41

2017-03-24 22:32:03

Robot Shark is awesome! They fixed my non-working iPhone screen real quick. Very friendly staff too. Definitely recommend it.

Review №42

2022-06-07 00:07:54

Excellent service. Honest repair shop. I am a customer here since 2013. 10/10 recommended

Review №43

2022-01-16 01:04:13

Good service. Fixed my iphone and computers many times. Honest and very friendly.

Review №44

2022-07-20 01:42:57

Excellent service. Fixed my phone same day. Hidden Gem in downtown gilroy

Review №45

2022-02-05 02:39:56

Best place to fix your electronics in gilroy. Very happy . Hace been a customer for 10 years.

Review №46

2018-01-10 03:43:30

Took my laptop to this shop and it was gone only took them a couple of weeks to fix it and was cheap. Laptop Still works till this day awesome customer service would give it 10 stars if I could.

Review №47

2023-01-15 01:41:21

I forgot my laptop charger at work and had a dead computer. Robot Shark saved the weekend with a replacement charger! Thank you!!

Review №48

2016-05-05 00:46:06

I called this place several times and left a couple of massages and never received a call back and finally kept trying and I got some one one the line to help me by the time I did the person that was on the line was rude and very unprofessional and gave me a very high price to change a simple battery from a iPhone 5 $59 dollars but the way he spoke to me feel like I was not appreciate it like a costumer so honestly I dont recommend this place to no body period

Review №49

2017-06-19 18:53:59

Came here on a Monday at 11am. Watched a person walk in but never opened the store. Called several times and left two messages.. an hour later still not open. Very poor customer service.

Review №50

2020-08-18 23:59:23

Ok so idk if they fix chromebooks screens becuase my computer chromebook screen broke so idk if i should buy one or fix it

Review №51

2018-12-19 01:06:38

Really good service, immediately replaced the screen for my Samsung and my Chromebook!

Review №52

2022-04-14 01:42:22

Great service. Fixed my Mac laptop broken screen

Review №53

2020-02-29 02:43:36

Excellent customer service, great job on fixing my computer, and great follow up.

Review №54

2021-02-25 17:16:56

The guys are helpful and they know what theyre doing they fix my computer Im more than one occasion

Review №55

2023-03-23 02:50:31

A++++ Service. Will come back again. Fixed my iPhone screen same day.

Review №56

2021-10-17 12:02:56

I went because my phone was broken. By the way its downtown in gilroy so close so yeah.

Review №57

2020-02-13 10:58:20

Great place with great people... very knowledgable with electronics and very friendly. Awesome place to go.

Review №58

2020-01-14 11:33:55

Great friendly place ! Very affordable and awesome service . Definitely recommend

Review №59

2020-11-21 20:10:10

These guys are the best in the region that I know of. Everything they touch turns to Gold...

Review №60

2019-11-20 03:49:50

They provide for all my computer and cell phone needs, or lead me in the right direction.

Review №61

2022-03-22 08:13:07

Marco is the giant of experience, he always has the solution.

Review №62

2020-04-01 16:27:47

They still remember you great team work

Review №63

2017-07-11 17:28:45

Awesome service, great work and genuine people

Review №64

2020-02-13 13:36:17

The service is fast and the guys is very friendly

Review №65

2018-08-02 19:25:15

Bad customer service some old guy very bad for Gilroy

Review №66

2023-11-14 01:34:22

Computer repair done right.

Review №67

2023-05-20 22:18:44

Never got back to me

Review №68

2021-12-15 21:12:02

Great repair of small items

Review №69

2023-11-28 02:07:01

Best in town

Review №70

2017-12-16 05:01:40

Phones fixed fast

Review №71

2019-08-03 15:58:31

Good service

Review №72

2019-07-02 19:47:43

Answer your phone

Review №73

2013-05-15 05:18:39

Good Service

Review №74

2021-10-27 08:58:17

They treated me very well. Excellent service. They speak Spanish. They repaired my computer and put a faster hard drive in it. Highly recommended. Good service. Best repair shop in town!

Review №75

2021-02-22 08:13:50

Good service. They speak Spanish! I repaired my iPhone 11 with them. Everything super good.

Review №76

2021-11-03 00:51:03

Good service. They speak Spanish. Very friendly. They helped me with my Samsung

Review №77

2020-02-14 03:25:39

Very friendly, does everything possible to help and explains very well.

Review №78

2023-06-13 09:26:33

Review №79

2022-06-27 18:14:24

Review №80

2021-01-06 05:26:26

Good service and attention