Renova Energy in Palm Desert

Review №1

2024-05-19 16:08:12

Big Job, slight delays, quality work, very happy customer! This project came in substantially less $$ than two competitive quotes. We had 38 panels and 3 powerwalls installed. One day delay with roofing and one day delay with electrical. They managed to get final inspection completed day of completion. System looks great and is running as expected.. solar power to spare :) Very communicative during entire process. Was a pleasure doing business with them.

Review №2

2024-06-05 19:45:43

Beware of Renova Energy. They sell a good game and fail to deliver at every turn. It was October of 2023 when we asked for a job quote. Got it very quickly along with two invoices for deposit which I promptly paid. Radio silence until I call in February and they admit they dropped the ball on obtaining permits. Was told the job would take 3-4 days. A couple of different crews, numerous inconveniences and they wrap up the job after almost a month. I get the final invoice before I even get a call to tell me they are done. The system is still not operating properly. Today I get a mechanics lean from Renova. They may be a large company but they operate like amateurs. Would not recommend this company unless it was someone I didnt like and wanted to truly annoy.

Review №3

2024-05-11 02:08:24

My husband and I have been considering solar for our home in the desert for some time now. Our electric bill in the summer months is astronomical. I interviewed 3 companies and hands down, Renova energy came in as #1. One of their sales rep, Johnny Coladonato came to our home to educate us on solar. He was incredibly knowledgeable, friendly, personable and professional. He explained everything in a way that we could understand. It did not feel like the kind of sales pitch that left you uncomfortable and not trusting. The process has been flawless. Renova has had our back the whole time even when some complications arose with the HOA. They actually answer the phone when you call and more importantly return a call when a message is left. My neighbors commented on how professional and responsible the installers have been. They did not miss a day. I’m looking forward to the savings . Thank you Renova Energy!

Review №4

2024-05-07 20:29:46

Renova is the best!after interviewing six solar companies, and talking to friends, i decided Renova had the best quality product, service, history, and reputation, and they have not disappointed!the installation and follow up, and continued service have been exemplary!cory hartman, my sales rep, was informative, patient, friendly, and professional, and has since always been available when i have questions, or need anything! he is a credit to the company!i have been 100% satisfied, and still say, as i said before,Renova is the best!!!

Review №5

2024-06-20 21:22:26

Feedback for upper management: create systems so that your reps can communicate with each other effectively. although my experience with the solar installation was great, i had several issues with the roofing side of the business. i want renova to succeed so i’m leaving 5 stars but i hope management sees this and reaches out for more thorough feedback. i was thoroughly disappointed with the sloppy, disjointed roofing work and will not be recommending the roofing side of the business like i have with the solar side. all i want is for y’all to do better so more people can get solar and stick with it. sincerely, kate ryan

Review №6

2024-05-05 22:00:51

I chose renova for our solar company because my original rep, Hayden, took the time to explain the system and our options clearly. After Hayden left our new rep, Shane, went above and beyond, answering all my calls and questions and making sure the installation and finalization of our purchase went smoothly. I am very happy with the service and follow up.

Review №7

2024-01-27 14:54:06

Sadly, Renova, after the whole project was completed was a one star. We had high hopes, but after contracting with Renova for a roofing and solar installation both have been rather miserable. All details were mismanaged, we constantly had to project manage Both projects on our own due to the Renova team missing details constantly.Project started out being four months delayed the roofing project after doing quality checks on my own when they said they were completed. Had to come back and do five redo visits on various spots. On the solar front, it was constantly a challenge from delays, to management of arrivals, duties, tasks for me at time, begging them to come back and finish the project. Lastly, their sales representative, who is our main interface was terrible. The way he talked to customers with his tone, demeanor and approach was so insulting. It was hard to really fathom that he was our main interface. at the end we had an interconnection problem so our solar system I realized was not even connected to the power company so we were not getting the so-called credits for the solar installation that we paid $30,000 for. I ended up calling them and of course they blamed the whole problem on me.I’d look elsewhere for your solar if you’re looking to go this route

Review №8

2023-10-05 06:40:43

Got our solar panels from Renova recently. Enrique was our rep and he really stood out. Super good with communication, always kept us in the loop, and made sure everything was clear. The crew was efficient and tidy and wrapped things up quicker than we expected. Shoutout to Enrique for going the extra mile post-install. Looking forward to seeing the difference in our bill. All things considered, Renovas got it down, and with folks like Enrique, youre in good hands. If youre thinking solar, i highly recommend Renova.

Review №9

2024-04-09 16:08:31

Recently had an issue with the sun power app Renova uses. Down for a few days and could not see any solar activity. App said it could not provide the data. Not knowing if my system was down, I called customer service April 6 to be told by technician app had been down since March 25 which was confirmed by customer service 2 days later. I asked both reps of the company why an e mail had not been sent out to their customers informing us of the problem. Both seem confused by the question, but thought that was a good idea. This is not customer service. It showed Renova prefers to use our data information to promote their needs for specials and revenue vs address the customers already providing them revenue. Simple courtesy they could have extended and avoid useless calls to the customer service line.Enrique was terrific but is gone now...keep your expectations low for Renova and you wont be disappointed for customer service

Review №10

2024-06-27 22:05:43

Great service, Arnold was very helpful and knowledgeable. With the costs of SCE this is going to save me a lot of headaches. Renova Energy is the best local company.