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Renaissance ClubSport Aliso Viejo Laguna Beach Hotel in Aliso Viejo

4.5 (199) 50 Enterprise, Aliso Viejo, CA 92656, United States

Renaissance ClubSport Aliso Viejo Laguna Beach Hotel image

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Hotel
Meeting planning service
Wedding venue

Location on the map

Aliso Viejo, Orange County, California, US

Phone: +1 949-643-6700
Site: https://marriott.com/en-us/h...

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Total reviews rating 4.5

199 Reviews for Renaissance ClubSport Aliso Viejo Laguna Beach Hotel 2024:

Review №1

2024-06-29 16:02:19

My wife and I took our 1½ year old baby girl for 1 night here because we were going to the beach the following day. This place for only being here 1 night was absolutely incredible! The service was beyond flawless, the room smelled brand spanking new, the food and drinks were exquisite! We will definitely be coming back here the next chance we get! Keep up the good work Renaissance ClubSport!

Review №2

2024-06-15 22:49:32

Outstanding experience. The facilities are top-notch, exceptionally clean, and meticulously maintained.The gym offers a massive range of equipment, covering everything you could possibly need or want without loosing interest.There are daily group classes ranging from yoga to boxing. If you prefer to relax, you can soak up the sun by the pool, or sip on a cocktail from the poolside bar, or enjoy a day at the spa.This place has everything you need for some quality me time.Kudos to Marriott for an incredible job.

Review №3

2024-07-01 20:00:35

Renaissance ClubSport Aliso Viejo Laguna Beach Hotel offers a unique blend of luxury accommodations and a full-service massive sports club, providing an exceptional experience for guests.Visitors can enjoy upscale rooms, a wide array of fitness classes, a full-service spa, and delicious dining options.The hotel is conveniently located near beautiful Laguna Beach, offering easy access to stunning coastal views and vibrant local attractions.Not so much business crowd, but we loved it.Parking is in the structure!

Review №4

2024-06-13 17:28:36

What sets Renaissance ClubSport apart is its friendly and professional staff who are always attentive to your needs. Whether youre attending a fitness class, using the facilities, or enjoying a meal at their restaurant, the service is consistently excellent.

Review №5

2024-06-01 14:56:14

I have gym membership. The facility is superb. Clean shower area, love the pool and a good variety of gym classes. Theres an array of monthly activities as well.

Review №6

2024-05-10 06:21:59

Old and outdated rooms. I hear they are are being renovated but it’s far overdue. Front desk employees were not very friendly. When walking by them to reach the elevator, they’d never look up or greet you. It’s mixed with a sports club and smells like a typical gym.

Review №7

2024-04-06 17:55:00

Jovanni and Eva are the best 👌. They took care of my crew with the highest professionalism and standards. If you want stuff done, request these two at the front desk. Awesome stay, especially the pool - the largest with swimming lanes...choose this place for work or vacation

Review №8

2024-04-02 18:57:00

Had a review 5/5 but deleted it because I was charged 140.00 for parking after I was told by TWO different associates working the front desk that we wouldnt get charged for parking because we stayed for a week. Im highly upset that I got lied to twice and the manager wouldnt help as I didnt have their names. Make sure you have names of the associates that tell you things as they will charge you after the fact. If I could I wouldve given a 0 star.

Review №9

2023-08-08 05:49:12

I was thoroughly impressed by the hotels amazing amenities, especially the gym space. The state-of-the-art fitness facilities truly catered to my workout needs. However, I couldnt help but notice that the rooms and decor seemed a bit dated. Despite this, the comfortable beds and attentive staff made my stay enjoyable. If the hotel updates its rooms and lobby space, it could easily become a top-notch destination.

Review №10

2024-01-16 15:59:41

The gym is very nice and the food is delicious, but the hotel rooms are very dated and musty. The location is excellent. Price was steep in comparison to the Homewood Suites across the street.

Review №11

2024-04-17 19:52:46

I and my wife are/were members of the sports club. Due to medical reasons, we had to cancel our membership. We were informed that we have to pay one more fee ($350!) for the month during which, we are not going to use the club. We thought since it is a private family owned club, their polices to rob members were going to be different than the rest of the pack, but not, the damage is even bigger due to their high membership prices...Very disappointed!

Review №12

2023-07-10 20:26:47

Loved this hotel! I love that the windows open. The rooms with pool view are very festive-looking. The free gym is fun. You can go to beautiful restaurants and hikes nearby. This is a nice town. The hotel area is beautiful with palms and fountains. Its wonderful theres no pets allowed in the hotel because none of us got allergies. I will always stay in a no pets hotel from now on. The only bad part was that the shower water was really harsh on my skin- I think that is to do with the town though, not the hotel. I left two days early because of the water.

Review №13

2023-07-09 08:03:59

The rooms are pretty basic. Slightly dingy but clean I guess...The beds were very hard and one of them was sunk in the middle and was harder then the otherMany come for the gym so it has a pretty steady flow of people.Bar closes pretty early but stay if you must, Im sure they have better beds somewhere

Review №14

2023-10-30 15:02:51

We loved everything! The other reason why we rated it 4 is in 2023 if you’re a hotel with this reputation you should have mini fridges in every room. This is the first hotel of this reputation that we arrived with no mini fridge. Also, the TVs are outdated with apps and not connected to WiFi to even access the apps on them. Lastly, the sink clogged up continuously within 30-60 seconds. Either someone needs to fix those drains or replace the sink. Overall beautiful property.

Review №15

2023-07-05 21:51:30

If you’re in the market for a new gym home, I encourage you to consider Renaissance ClubSport! My sense is the vibe and culture is focused on appreciation of members and staff, and the facility is beautiful. After 7 years at another local gym (Life Time), I can personally tell you that the power of “appreciation” is Magical and not every gym truly understands that, like Life Time. When you’re ready to visit Renaissance, ask for Louise Williamson, Member Director. She’s super sweet, friendly and has good energy and will take great care of you. :) Stay Amazing!J. Spell

Review №16

2023-06-25 16:21:12

Lovely hotel with plenty of amenities, specially the fitness and recreation centers. The only negative aspect is poor housekeeping services. None if you stay for 3 days, 2 nights. What makes up for that is the excellent customer service provided by the front desk staff Olivia. She is not only lovely but has all the excellent characteristics of somebody working in the front desk: warm & friendly, good interpersonal skills, can empathize (has great emotional intelligence), helpful and a problem-solver. Thanks Renaissance Hotel for having somebody like her.

Review №17

2023-08-04 19:12:34

I hate to write this review because the front desk of the gym was amazing! I would highly recommend the gym and if your not from the area then the hotel. It was a fun vacation.The reason for the one star is because the service at the restaurant was unbelievably bad. We were there with a large group for a family reunion and we had to pay quite a bit of money for the restaurant, not that we minded because all of us could be together.Of the 4 days that we were there, we had a bad experience every day. I will just tell you about our last experience. It was our final day and we had cards for either brunch or lunch. The waiter, Brian, told us that it was only for breakfast, so we showed him the card that mentioned lunch. A bunch of us chose the breakfast bar, at 10:30am but didnt realize the breakfast ended at 11am. They didnt give us last call or any sort of notice. Again, not that big of a deal. Then for those of us that didnt have breakfast we waited to order lunch. Brian didnt come back by for a half an hour. Someone finally went and got him. Everybody got their lunch and we were busy talking, saying goodbyes, etc. Brian came by about every 5 minutes asking us to sign a copy of the receipt with our room numbers on it. He also said each time, if you want to leave a tip you can.I asked to see the manager because it all felt off to me. I think the manager they brought out was the busboy because he didnt seem to speak English. He didnt answer any of our questions, it was bizarre. We ended up not giving our room numbers, but we did sign the bill.The next day I found out that there was a gratuity added onto the check, Brian was trying to get a double tip.So the service was horrible, they lied to us about the gratuity and their attitude was unbelievable.I would not recommend the restaurant at all. The food was subpar, expensive and service was horrible.There are plenty of places to eat nearby, dont waste your time or money.

Review №18

2022-09-23 05:49:42

We always enjoy our stay at this property so much that we always make this our first search. The staff is always friendly & helpful, plus the amenities are perfect for my family. The gym is comparable to a lifetime fitness with their selection of equipment, machines, classes, sauna, hot tubs, pools, etc. My child loves their kids areas too (splash pad, multiple pools, and a kids center). The rooms are decent with my only complaint being the AC in our rooms arent the best at keeping the room as cool as we normally like.

Review №19

2023-08-01 16:51:32

Hotel is a little run down. Could use an upgrade. Pool area was pretty cool for the kids. Service Im giving a 1 star because at check in, front desk told me parking was no charge due to my titanium status. I find out next day they charged me for parking fee. I chatted in the chat room with front desk telling them about the situation and they were not helpful at all or didnt care about the situation. So I told them they should let there employees know not to tell false information like that to guest at check in. I think they were pretty upset because they also didnt give me my elite bonus extra 1k points for being a titanium. I had to physically call them to add my points because I did not choose the breakfast vouchers, I chose points at check in. I wont be back at this property again.

Review №20

2023-09-23 15:10:54

Great place to workout. Love my trainer Jamie. The property is very clean. The restaurant bar has good energy. And they always have great events.

Review №21

2022-09-04 03:51:46

Rented a junior suite. The grounds were nice, great space for the kids to enjoy. Two areas definitely needing improvement. Number One: The Bar. The bartender has a good local following which is awesome. However, when you go to the bar and wait for five minutes with no greeting, Ill let you decide. To add salt to the wound, a local/regular walked up after I had been there for five minutes and got served. I left. Number Two. MOD follow up and bait and switch We had no hot water in our room. Our family took cold showers our first day at the resort. On the afternoon of the second day, I notified the Manager on Duty. He sent up an engineer who replaced the shower head, which did nothing. After walking back down to the front desk to review with the MOD he admitted their resort has a hot water pressure issue, at least in our room. Rather than sending up an engineer to replace the shower head just be honest upfront when the issue is presented. Dont Bait and Switch.

Review №22

2023-03-25 19:07:44

A well-maintained hotel near a business park. It is quiet and the rooms are comfortably large and clean. The highlights of this hotel are the gym, which is featured prominently and the poolside restaurant. While the food is certainly nothing close to world class, it is competently prepared and, with the outdoor environment, it makes for some delightful al fresco dining.

Review №23

2022-04-26 07:47:39

This was a lovely hotel with amazing amenities. The fitness center is free to use if youre staying at the hotel, and its not your standard hotel gym. The fitness center is essentially its own full blown gym, with a great pool to boot. Rooms are clean with a lot of space. The only thing that was off was the cleaning staff kept asking when we were leaving so they can clean the room despite us having late checkout.

Review №24

2022-03-04 14:49:29

Stayed 3 nights here while in town for some meetings. Everyone in the area knows about this hotel because of the gym which is attached to the hotel. The hotel is in a good area with a parking garage next door which is $27 a day.Rooms were a good size with very comfortable beds. However there a few things that could use improvement. First, the bathroom was very dimly lit. Would help if there was a light in the actual shower. Also there was no safe in the room. There may be one in the room but I didnt see one.If youre a gym person, the gym is legit. Has most types of equipment along with nice locker room with steam, sauna, and jacuzzi. They also have a nice lap pool outside.The bar and restaurant are good and there is happy hour starting around 4 which is fun to take advantage of. The food at the restaurant was actually quite good. If Im in the area Ill be back here.

Review №25

2024-04-18 23:40:41

Clean hotel with friendly staff, spacious rooms, and activities for the whole family

Review №26

2023-03-15 00:39:40

I stayed here for two nights and it was really nice overall. Service was great, check in was smooth and the rooms were clean and spacious. The lobby was very modern and nicer compared to the other Renaissance hotels I’ve stayed at. Parking was close by in a garage for a daily fee.

Review №27

2022-10-19 19:15:53

This is by far my favorite hotel of all time. We have been coming here since 2015 and its the only place well stay in California. Weve done Legoland, Disney, Knotts Berry Farm and Universal and stayed here every time. The rooms are super clean and very nice! The pool and fitness center are just as good if not better than any 24 Hour Fitness. The guest services people really take care of you too. Great for kids!!

Review №28

2023-06-21 06:41:15

Your EV Charger pricing for overnight guests is absolutely insane. $100 to charge a car 50% for someone that is staying at your hotel is absolutely crazy. EVs are gaining a large portion of the market and is a big factor in deciding where to stay on a road trip. You are completely gouging.

Review №29

2022-05-11 03:05:33

I have no patience with being charged full price and then getting the “no service” speech upon check in! They claim staffing issues…Additionally, I noticed that the two complimentary waters that come with every Marriott property on planet earth were not in my room. I called the front desk and they said I had to come down to get them. Irritating, but fine. But then it was like trying to convince a toddler to share their Tonka truck when I asked for more water since there was no daily service to replenish them. He told me I could come back to the lobby and refill them at the water station.Look… I hate giving bad reviews. Most of mine are positive. However, my recent streak with Marriott brands is making me question my loyalty!Anyway… this is a great gym with a waterless hotel with no service attached… the tacos were pretty good too…

Review №30

2022-11-21 03:34:32

I was disappointed by the $27 up-charge for parking. I feel that amount was excessive and should have been disclosed at booking. Additionally, check in took longer than expected. I tried using mobile check in but was still required to show an ID and my credit card at the front desk. I had about a 15 min wait at the front desk due to only one person working the counter. Overall it could have been a better stay.

Review №31

2019-04-07 08:14:46

Nice clean room, super comfortable king bed. My wife and our toddler stayed the weekend. Great place for families. The hotel has baby sitting in a day care type environment. The gym is great and the pools fun. The food from the restaurant was decent at best, my wife says my expectations for food are a little high, but realistic is more appropriate. I expected much better for the price. The service was excellent. We had no complaints.

Review №32

2021-04-07 14:32:28

2 day staycation here was fantastic.Michael checked me in. Disappointed that he didn’t mention $27 parking per day - seems excessive yet still a five star experience. Requested a room with a bathtub and it was provided at no additional cost or wait time.Room was missing coffee maker and water bottles yet didn’t take away from a memorable experience.Starbucks downstairs took care of coffee needs.Louise gave me a tour after breakfast as I was interested in becoming a local fitness club member. I didn’t see a lot about social events for locals which would have sealed the deal for me. Still, the cost for membership for a month was cheaper than a month of Resort Pass anywhere else for 2 weeks. Health and wellness are everywhere and the energy is infectious!I think I counted 5 different areas to workout on a treadmill- 3 inside, 2 poolside! The pandemic opened up a lot of opportunities for outside workouts here and they accommodated really well with use of space and canopy’s/tents.Arturo at the Citrus Grill was great at helping to watch the Dodger game during dinner.Forgot a few toiletries at home and Michael at the front desk was able to provide complimentary.Chris - the hotel operator was polite and accommodating.Housekeeping staff is wonderful here - everything is clean and tidy!Very family friendly yet also great for business professionals.Would definitely consider staying here again.

Review №33

2021-08-11 03:17:20

This review is based off of my stay. Cool hotel and love the location. The pool area is very nice. Didnt get a chance to use the gym for this quick trip but it looks amazing. Lots of locals come here to work out. Parking is steep for the type of hotel and how far away from the beach it is.Pros- great pool, clean hotel, nice bathroomsCons- parking fee is high, ac at night kept shutting off, uncomfortable beds. The main reason for this low star is the beds! They are so awful I ended up pulling my back the next day. I hope all renaissance are not this way, so disappointing.

Review №34

2015-07-22 06:38:37

Great place to go when its hot. We love the pool. They added an outdoor bar last year and it really makes the pool a much better experience. I only wish there were a few less kids at the pool. They need to have an adult only area in my opinion.The gym has to be one of the best around. They have great classes, my favorite being the spin classes. The gym equipment is first class. Its a little expensive but worth it in the end for us since we dont have a pool at home and its right down the street.

Review №35

2023-01-07 06:02:20

We have been coming to this particular location since 3+ years and it’s always been outstanding. However, tonight we had a little bump on the road with our waitress/bartender Irma. We got to the bar at 9 and asked if we can still order food and her reply was “last call is 9:30” we placed an order and got served. Around 9:15 our food got served and 5 min after she asked of we need it anything else, which I proceed to order one more beee for my husband and I. At this point I felt so rushed as she was wrapping it up, turning off all TV’s and asked if we can pay or the front desk will be open late. My husband paid immediately and she proceed with payment and left. This was bad customer service for the first time since we been coming here for a gate away weekend.

Review №36

2022-11-22 01:53:43

This hotel is attached to an incredible gym will basically every amenity you could imagine, free weights, classes, sauna, steam room, lockers, showers, pool and more!I LOVED staying here

Review №37

2021-03-27 21:26:48

First let me say that the service and the people working at the hotel were all amazing! The reason for 3 stars is that the room itself was not great.-1 star for the toilet. Dont poop in them because they wont flush.-1 star for the shower. They do the half closed shower so if the bathroom door is open enjoy your cold shower. They also have awful shower heads that barely rain water on your head.The people that work at this hotel are fantastic. The room itself is not worth it in my opinion.

Review №38

2019-09-16 01:50:19

Great place. Clean, lots of classes and workouts. Though we never subscribed to any. Lots of workout equipment and choices. Good choice of qualified instructors. Clean showers and locker rooms. Open late, until 10 pm, was useful for us. Expensive compared to most other options, but then, this is not a gym but a club sport location. They do offer corporate partner discounts. I recommend this place.

Review №39

2022-08-04 14:43:57

You are paying for a gym, not a hotel. Looks like a Howard Johnson inside. Tiny rooms, weird small bathroom. Construction mess with plastic on the floors in the hallway. The bistro is decent but if you do want to use the gym you have to check in and share it with the public.

Review №40

2020-01-04 19:28:11

First the positives. Great experience with the hotel/gym vibe. We enjoyed using the facilities and the staff was very nice.The negatives I only have 2. If you have allergies the room may make you feel dry and we really could have used a humidifier. The last is the beds are so hard it makes a over night stay unbearable especially after a good workout. Very unfortunate.

Review №41

2023-04-25 18:20:29

Lack of flexibility in pricing for single families. Trying to extract every penny out of people should not be a sustainable business model. It’s ugly, lacks the human touch as now it’s just “corporate policy” that governs our day to day lives.Forcing a single dad with young twins to pay a full family membership is utterly ridiculous. There has to be some concessions, I would not be using the same services as a couple with kids. But then I forget it’s corporate America where the CEO/Owner needs to make 30x more than everyone else. That’s the only goal of business nowadays, keep the owners wealthy and costs high for the regular person.It’s an average gym, although it’s not busy and that’s the attraction.

Review №42

2017-04-27 16:42:02

Probably one of the best gyms I have ever been to. You can find a class for any fitness level here and their weight rooms are well organized, clean, and have a wide variety of exercise tools. I especially like the fruit flavored waters available in the gym. The locker rooms are also very clean and spacious.The daycare is also exceptional and the kids always seem to have so much fun playing there.After working out I recommend getting a smoothie at the cafe in the center of the hotel lobby.My only complaint would have to be the sound system in the main gym class room (Gym 1 I think). The amp is turned up too high which causes distortion in the speakers (or the speakers are damaged). They could fix this problem by turning down the volume just a notch or two to make the sound better.

Review №43

2023-07-25 23:24:43

Great hotel! amazing workout facility. Rooms are clean and very well designed. Starbucks is also in the hotel!!

Review №44

2021-08-30 18:21:40

This is one Resort that has everything you need in one place when it comes to Wellness and Fitness. The food is always great and the service is impeccable. I like Sam that works at the front desk but everyone does a great job. All the guys that work behind the counter to get to the pool area are very inviting, cool dudes.

Review №45

2022-05-21 21:52:52

AVOID THE SPA!We looked at this hotel online and saw it had very good start rating. We decided to book specifically to use their spa services. Mind you, their online page says “no reservations needed for these amenity”. I decided to call the spa and they say give us your card number, we will call you back to confirm and reserved your appointment in 15min. 30 min later we never got the called back so we decided to go check it out downstairs. The girl dared to tell us, “oh, we had you down for 1pm and you didn’t show up” we explained we were waiting for the call back confirmation, she then said oh, we called but the number said it was busy. I insisted to make her see how incompetent she was being, did you check our room? Can you confirm the phone number? She was oh oh, yea yea we did that I don’t have the paper were the number was and we couldn’t find you. These people didn’t even apologize for the inconvenience, we had to point out. Their attitude was like “ next time pal, thank you bye”. Very bad vibe. Not the place you want to go and relax.

Review №46

2018-02-20 01:40:14

Location is great if youre staying in Aliso Viejo. The access to the full gym and pool are amazing. They have great water play area for kids although we did get kicked out of the kid pool because they were doing some exercise training. We had a view of the roof but you cant win every time. Overall it was a great place to stay

Review №47

2018-06-04 19:23:12

First off the area is super nice! Then the staff at check in and out was super nice and explained everything well. Secondly I got what I asked for and the room smells good plus is up to date and very clean the bathroom is amazing also! Just no balcony! We got a city view room and we can see the outside where the pools are and the city! 🌃 then we went to the pools it was so nice that they had a kid area it was perfect for my 18 month old since they have their own kid pool 1 1/2 feet down and jacuzzi plus the water park then the regular pools were amazing all pools heated and jacuzzi was super so comfy to top it off they had live music playing at the citrus grill they’re restaurant so it was more relaxing we ate dinner there and the food was super good ! We got a package that includes breakfast and it was a buffet which was good but the servers were good!

Review №48

2020-07-06 19:53:14

The staff here is amazing. They always go above and beyond. They were trained and raised right! I remember I was walking to the hotel to go up to my room when my hot chocolate spilled. It spilled all over the lobby. Two individuals immediately came and were so kind about it. They didnt even ask my name or room number, they remembered who I was. A few minutes after being in my room, I hear a knock on the door, they brought me a new hot chocolate at no extra charge. They are truly amazing. Ive stayed here several times and will continue to. Great hotel!

Review №49

2021-03-31 17:57:51

Amazing place to stay. You couldnt ask for more amenities and is very well kept property! Would have gave it 5 stars but the check in and check out were not fun! Room wasnt ready at check in and checking out was a hassle because the have a spin class in the loading area.

Review №50

2020-02-25 02:32:31

Really nice hotel in a fantastic area. The lobby restaurant has a decent happy hour, the freakin nachos are amazing and 10$ which is cheap for LA. My room was odd, it had no furniture other than a desk chair, and sometimes you just want to sit in a nice chair and watch TV. Otherwise it was clean, bright and comfortable. The toiletries were good quality. Overall one of the best hotels Ive stay at in the area.

Review №51

2017-04-17 02:29:56

We really liked this hotel. It is really good if you like to work out. It has an amazing gym for a hotel, a great lap pool, very nice jacuzzi and steam rooms and saunas in the locker rooms. It is hotel connected to a fitness facility. It is in a very nice area but if you do not have a car it is not too convenient to things. We run a lot so we ran several places while we were there but if you dont have a bike and dont want to run everywhere you will either need an Uber or a rental car as it is not too close to things. We really loved it. The staff was really nice, the setting was great and the food was great. We will stay there again.

Review №52

2017-10-26 12:59:27

Nice hotel and spa. The sports club have racquetball and basketball court. We stayed as hotel guest, staff is great, rooms are clean, the pool and the water playground instructor is nice. Love that they have life guards in all pools are playground. If we would live close by will consider being a club member.

Review №53

2019-10-12 17:22:00

It’s a gym, restaurant, bar, coffee shop and a hotel! Great way to spend the day. Sometimes service is a little off but the management team will make it right. I have been going to the gym for several years and it’s more like a community. I have met so many great friends here. Check our Wine Wednesday and live events on the patio. If you have younger kids use the daycare to treat yourself to a date night.

Review №54

2019-03-02 15:25:23

The group classes, fitness facilities/equipment, restaurant and hotel rooms are all great! Our family likes to workout together as well as dine afterwards. The bar area has a fun vibe too - Bartender Will is the best! We have been Members for a few years and love the community feel. Shout out to Coach Ely who motivates us to train hard!

Review №55

2019-12-29 21:04:19

Enjoyed a quick stay to see a relative sho lives nearby. Great gym facilities in the hotel and the room was clean and comfortable. The only detraction... the in-room coffee machines are archaic and the coffee is a really poor grade. I like to wake up very early and have a cup of coffee so it made the stay not much fun.

Review №56

2022-05-10 23:26:16

Place was clean and obvious of upkeep since they were painting the floors to the front entrance. We didnt like the bar service and they say that they wear masks to protect their clientele, but we did not see one service representative who actually wore a mask. Dont advertise it if youre not going to honor it for your customers.

Review №57

2022-01-26 21:16:11

Nice atmosphere. Friendly staff. Did not get the chance to eat on-site as there were so many options in the surrounding area that I wanted to try. Hotel stay comes with access to the mega gym which is attached.

Review №58

2019-12-26 17:20:29

This hotel is top notch! Amazing gym with pool. Water play area for the kids! Staff is friendly and professional. Room is modern and clean. Laguna Beach is just 10min away. Perfection

Review №59

2017-05-25 05:04:06

Im a member at Renaissance and I come to work out and enjoy the pool/sauna area. I love the gym area and that they provide awesome group fitness classes. The restaurant has great food. And the staff is always so friendly. Love this place!

Review №60

2018-01-08 06:33:45

Beautiful hotel for a great price thru Marriott. Staff was attentive, friendly, and efficient. The valets were great, Thu at check in was very helpful and we had a great time in the bar for drinks and snacks. Even the room service attendant was very professional. Overall, a really great hotel experience for a very good price.

Review №61

2019-05-18 05:30:50

My favorite hotel hands down. The workout facilities and classes are incredible. The breakfast was splendid, and the rooms were clean and well maintained. Id suggest going to as many workout classes as you can! The boxing and release classes were great.

Review №62

2018-11-05 18:31:09

Probably the best hotel I have stayed in. Service was great. My room and key was ready before arrival so check in took like 30 seconds. All amenities I asked for were already in the room. Two pools and a jacuzzi. Not too far from the beaches either. Starbucks on property with great smoothies. Will definitely stay here again.

Review №63

2012-01-27 00:38:17

I have stayed here about 20+ nights in the past year. Rooms are clean, the restaurant (Citrus) is exceptional and truly under-rated. Atmosphere of the adjunct sports club makes for a very up-beat environment and amenities...happy hour at the bar is always busy with club and business travelers...GREAT HOTEL! Free full breakfast for Marriott Rewards members is a great plus.

Review №64

2022-12-24 18:50:33

Staff is really nice. The hot tubs were pretty dirty but overall the stay was cool. Cleaning ladies were suuuper awesome.

Review №65

2016-02-14 20:40:18

Come here every year for a gymnastics meet. Really look forward to staying at the Renaissance Club Sport. The hotel is very bright and modern in styling. It has a full health club right in the same facility which is the easiest to use of any club Ive ever been too. Nice pool as well. Beds are really comfortable. The bar and restaurant are surprisingly good. Always marvel at the $$$ cars waiting at the entrance for valet parking.

Review №66

2018-04-18 16:25:41

Such a beautiful hotel and sports club. Whether youre there to relax in one of their nicely decorated rooms or enjoy the gym, spa amenities they offer. Youll have a great time here. The kid friendly environment is a plus if youre doing a family vacation. They offer a kids pool, slide, and hot tub (warm tub) haha. The bar area is nice and cozy. They have a juice/smoothie bar also for more healthy option. The restaurant offers a nice variety of tastey food. Didnt try the spa which is something well do on our next visit.

Review №67

2019-07-27 16:48:18

I was in Aliso Viejo visiting my aunt who is a member of the club. We went for the afternoon with my teen daughter and 5 year old cousin. We used the cardio and weight room then the pool. The staff is so courteous. Kerri Doucette in Membership was very hospitable. The gym is very clean, beautifully laid out, and has all the best equipment. The pool is beautiful. Felt like I was at a resort. I highly recommend this club and hotel to anyone visiting Orange County.

Review №68

2013-01-03 20:37:01

I stay 60+ night a year at Marriott and thought during the holiday break my wife could use a quick getaway so I booked the Romance Package. No Chocolate covered strawberries or sparkling cider/champagne ever came and we didnt even get upgraded in an empty hotel. Our room was 54 degrees when we walked in and it took 3 hours to get to 73 degrees. Ya it was a bust for the romance. The gym is great and the people at the restaurant were nice. Just keep it for work or workout on your list.

Review №69

2016-09-12 04:57:45

My wife, 5 year old son and I enjoyed the outdoor swimming pools and splash park. We were there attending my sons friends birthday party. We considered getting membership for the club, but havent had a chance to look into prices. If the prices are competitive with YMCA, we definitely would switch.

Review №70

2018-05-24 00:05:33

Our suite had a beautiful view of the pool and hut tub below, as well as the city beyond. Room service was very accommodating and the fitness center was huge! I highly recommend this hotel to anyone looking to stay overnight near laguna

Review №71

2018-12-20 01:05:27

Great hotel. Great staff. Really stylish interior and decor. Cant say enough about this place. If you need to stay in the area, this is one of your best options. Just has a nice clean cool and hip vibe. The lobby bar and restaurant is an awesome place to eat have drinks meet people and have fun. Highly recommended!

Review №72

2019-05-26 17:13:19

Great spot. Great bartenders and wait staff. Ive been coming here for about 6 years. Michelle at the gyms front desk is fairly new, but she provides excellent customer service. I was very pleased with her help.

Review №73

2023-04-29 02:50:23

The rooms could do with a little bit of modernisation but overall this is a wonderful hotel, with friendly staff, good food options and the pools etc are superb.

Review №74

2020-02-29 21:23:28

A beautiful property themed around health, fitness and luxury pampering in their onsite spa. Two pools, great outdoor seating area with fire tables. Rooms are spacious and the amenities are very nice. Only 15-20 minutes from Laguna Beach.

Review №75

2019-08-06 18:18:50

Overall great hotel property with beautiful grounds, swimming pool and a state of the art, fully equipped pro gym. Only downside during our stay was the below par responsiveness of the front desk and the fact that room service did not show up for one day during our 4-day stay.

Review №76

2019-03-03 18:42:52

Hotel was just ok. If you are really into working out this is the place for you. Really needs a remodel to the rooms. Lobby is super nice the rooms out badly out of date. Service was not so great. Tried to get my room upgraded when I checked in, which another employee told me that should be no problem, but it was a huge problem. This hotel did not seem as customer centric as the other Marriotts I’ve stayed at.

Review №77

2018-12-01 02:35:32

The gym staff are all super nice! Equipment and locker rooms are clean and well maintained (and stocked with shampoo, conditioner, body wash, hairspray and deodorant! Very convenient). Parking is free in the structure, though they have valet available as well. The group fitness classes are very encouraging and have great energy and variety (work out/cardio, cycle, yoga, dance). Juliet is my favorite, I like her cardio classes :).

Review №78

2011-05-29 02:44:02

Love this place, has awesome gym & nice modern rooms. Always available on short notice. Only complaint is they charge for parking $10/ day. Friends live close by so we hang mostly with them anyway. The pools are very plain since its part of gym. The restaurant is pretty nice for breakfast, have full breakfast buffet that is high end. Room also has alarm clock iPhone docking station if your an apple fan. Also bar gets a cool crowd & tonight it was a great place to watch UFC fight.

Review №79

2018-07-04 21:36:13

Weve been to this place before, and nothing like this has ever happened.. We had to move to a different room every day for 3 days! (We were staying for a week) and they were all odd reasons.The first reason was because all the rooms were booked so we had to sleep in a 1 bed room for the first day (there was 4 of us)The second room, had a broken toilet which smelt like eggs. And when we asked someone to come and fix it, we came back for it to be not fixed, but worse.The third and final room was actually good! Nothing wrong and we got a good view of Laguna.. also they brought cookies.. which was kind.Also, rooms 1 and 2 had views of the vents, which is why i made to two stars.

Review №80

2017-04-19 05:00:49

Club Sport was awesome! We absolutely love the kids world and so do our 3 young kids! They were fully entertained and excited to return! Mika was awesome and set us up well to reach our health and fitness goals. Great place for young families!!

Review №81

2021-03-11 21:23:31

Nice place and service; they set up an outdoor gym for fitness fans; and have a lap pool; unfortunately it also has a $42 charge for overnight parking. About 30% of the nightly rate. Really!? when did Southern California SUBURBS start charging for parking?

Review №82

2018-10-03 14:19:16

I love staying here for for work. Great bar with a legit selection, especially bourbon. The gym is on point. It has just about every type of equipment, full basketball court and classes. I highly recommend this hotel.

Review №83

2021-05-09 01:44:37

Overall hotel is well decorated and clean but staff needs more training and the rooms are missing coffee maker, refrigerator. Almost like they skimp out on the little things. Not sure I would return but not a bad hotel.

Review №84

2018-03-18 14:23:50

I struggle with rating this hotel for multiple reasons. This lobby is very loud and very busy and after a busy, hard, long day at work it is very hard to sit downstairs and unwind at the bar/restaurant because it is SO loud! To me, this place is so overpriced. I get it that is probably in a prime location. Less than a 15 minute drive to Laguna Beach and very close to A LOT of restaurants and shopping. I did not use the gym so can NOT comment. I think a curtain in place of the closet door is not acceptable for the price you pay. Very boring room nothing extra special about it for the price. And my NUMBER 1 complaint is the shower!! I hate that all you have is a rain shower head. It is very hard to take a shower and not get your hair wet. Being a woman I do not wash my hair everyday and it is impossible to point the shower at a different angle other than pointing straight right at you. I also hate the fact it does not have a door on the shower. While trying not to get your hair wet all of the cold air is coming in from the rest of the bathroom. UGH! So frustrating! My other co workers agree however I doubt if they will write a review. With all this being said the ENTIRE staff were phenomenal! Kudos to them all housekeepers, maintenance, valet, bell boys, servers, cooks, bartenders, check-in, check-out. Thank you! My huevos rancheros were one of the best I have ever tried! Great job! Also the Fish Tacos were delish! Nice week. Take some of your criticism to heart and I might be back if I see changes.

Review №85

2018-02-26 21:15:39

We’ve been here a few times and have always enjoyed our stay. Quiet location next to an office complex. Rooms are clean and modern. Service has always been great. Save yourself some time and utilize the mobile check-in and check-out.

Review №86

2017-03-26 23:02:40

It was a nice hotel, but the in room coffee machine was kind of gross on the inside, so I went out of my way to clean the gunk in it because I wanted coffee. I liked the size of the shower, and the Aveda bath products. I was very happy about the amount of wonderfully soft pillows.

Review №87

2018-03-05 02:04:17

Pleasant stay, very nice even if it seemed slightly old. Got awesome massages and used the sauna. Comfy bed and decent size room but thin walls and small TV. Would stay again if in the area.

Review №88

2017-09-11 06:29:38

I didnt actually stay at the Renaissance. I visited a couple of friends here and enjoyed the hospitality they provided at their outside patio. Atmosphere was excellent with the fire, the waitress was very attentive to our groups needs, and the fish tacos tasted great!

Review №89

2012-07-22 18:02:55

I joined this gym two months ago and I really like it. Its expensive but like all things you get what you pay for. $117 a month is the most I have paid for s gym membership but when you think about the alternatives its not. LA Fitness and 24 Hr Fitness are dumps. The equipment is not that great and the service is terrible. So I figured I can pay $30 for a gym that I dont like or $117 for one that I do. The equipment here is updated and great.

Review №90

2016-07-24 15:01:29

Used to go here when I worked across the street from it. It is pretty pricey, but I had a company discount so I could not pass it up. The place has all the things you would expect from a premium gym, but what I loved was the people I met there that Ill probably keep in touch with forever. The staff are extremely courteous and the instructors are awesome.

Review №91

2020-01-10 16:28:23

Work trip was postponed, so cancelled reservation with one day notice. Hotel has a three day policy, so they charged my personal credit card $200.00 bucks. 72 hours - are you kidding me? When did Marriott place short- term profits above customer loyalty? GM never even returned my call.

Review №92

2020-10-19 05:06:38

Modern, clean & very friendly staff. Solid COVID-19 protocols. SUPER comfy bed & awesome pillows. The 3 stars is bc when I went to check into the hotel, the loading area was chock full of a spin class. All for making accommodations for people to work out, but as a first time guest, it was super weird & inconvenient. Otherwise highly recommend.

Review №93

2018-04-25 23:04:31

A great place to stay and is nearby the Irvine Spectrum. It has a full sized lap pool, kids pool, toddler pool and small water park area. It also had a state of the art gym and spa. They also offer kidsworld for $5 pet hour for onsite firsts The room was very clean with soft linens and towels.

Review №94

2016-03-20 16:51:14

Amazing Place with Amazing food. If your at the Citrus Fresh Grill be sure to pick up their sausage and Apple Wood bacon because those two foods go amazingly together.The design of the hotel is amazing with its large gym its basketball courts and their classes like spinning yoga and boot camp they also have Racket and Squash Ball courts. They have a pool with 5 lap lanes and one family zone and they have a kids water zone. Be sure to walk around Aliso as well because the town center is amazing at night with all the company signs lit up like Edwards Cinema. Buffalo Wild Rings. Cold stone. Chillies and more.The Hotel has a health bar as well. As a family said The kids zone is amazing and so is the food.The rooms are just amazing . If you are reading this you should visit this place no matter where you are in the world come here and you will want to come back Again and again and Again. the staff is friendly and you dont have to worry about your kids if you go work out because there is a kids zone for infants and toddlers and 3-5 and 6-12 year olds and the care takers are so nice at night if you want a drink and outside after 6 pm the patio of the citrus grill is adults only. theres summer camps theres hallowen events for the kids and lots more. If your in the area hop on over to the Renaissance ClubSport.

Review №95

2022-04-23 04:19:30

I am a member of the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel, it’s so clean, I don’t have staying experience at hotel but I’m sure it has to be great experience! They have professional staff and nice lobby, bar.

Review №96

2016-07-27 17:25:19

Visited the restaurant with friends. 2 of my friends had their kids at the childcare facility. They were very satisfied with the childcare! It was a Tuesday night, they have tacos at the pool and a taco deal that comes with a beer at the restaurant. It was a good night out. I will definately be back.

Review №97

2017-07-30 18:33:34

The hotel looks great and has a very modern look. Nice rooms but didnt get to explore the amenities. The only thing I didnt like is that they charge $19 for parking and then some $30 room tax after the fact.

Review №98

2018-10-09 05:29:52

We joined this gym 10 years ago when they first opened and couldn’t imagine going anyplace else. Great group fitness classes, family friendly, full service restaurant and amazing staff. It’s like our second home. Highly recommend.

Review №99

2022-08-24 21:12:28

Close to most beaches and great food choices around. Kind staff, huge fitness center which was fun to visit. Rooms are super clean and tidy too

Review №100

2013-01-05 21:01:48

Our trip to the ClubSport Kids World as visitors, was very impressive. The kid-friendly atmosphere and colorful environment kept my kids engaged, active and happy- in fact, it was difficult to drag them out. More than just baby sitting, the aesthetically pleasing area offered my littles some physical activities that made them feel like they were at their own gym! Making fitness a family experience would be a great trend to see expanded. Highly recommend.

Review №101

2018-07-30 15:59:51

Large well appointed rooms. Clean and modern. Impressive sports options and a huge pool area with kids area. Good service and location not too far from Laguna Beach and south Orange County cities.

Review №102

2017-12-29 05:39:28

Love this quiet and spacious place to work out and relax. Everything is at your convenience from fresh clean towels to fruit waters. Not your average gym! Totally recommend it for people who are serious about working out or just to relieve stress after a long day.

Review №103

2016-05-31 09:46:22

I booked the room thinking it would be family friendly because they had a kids splash pad. The bathroom only had a stand up shower with only a glass wall on part of it. There is no door to close the shower and no bath tub. This was extremely frustrating to get a 1 and 3 year old bathed, especially the 1 year old.There was a sign on the door near one of the side entrances (not very easy to notice and there is not one by the main door) that states the building contains materials that are known to cause cancer as well as birth defects. Im pregnant and had I known I wouldnt have booked the hotel. When my husband asked the front desk

Review №104

2016-10-28 16:23:16

My company has our annual retreat here, and each time I go I have a fantastic experience.Eileen at the R Spa was absolutely amazing. Wonderful massage, great conversation, and was truly vested in my well being (even went out of her way to check on me the following days).Cant wait for next year, will definitely be making a visit to see Eileen!

Review №105

2018-06-15 07:31:50

The Renaissance ClubSport is a hidden gem tucked away in a corner you wouldnt expect to find it. Its a beautifully decorated modern hotel with great views and weather. The hotel is very clean and well maintained with excellent food selection.

Review №106

2017-05-13 06:02:04

We joined Renaissance after researching multiple places in the area that offer childcare as one of their options. Renaissance had the best mix of amenities and value. With the executive membership, our family of four has access to the (huge) gym, valet is included, both kids can be in Kids World for 4 hours each day, were part of the wine and beer club (with each entree over $15 we get a free glass of either), discounts at the shop and cafe/restaurant, group fitness classes.. Im sure Im forgetting a ton but trust me were very happy here! I end up bringing the kids and working on my laptop in the cafe while they have a blast and Im able to focus undistracted, or I can take a class or whatever I want as long as Im on site. Theres a spa here too but I havent tried it yet. The staff has been incredible, from the valet to the cafe, to the corporate members, Ive been very impressed with their friendliness and customer service. I highly recommend Renaissance!

Review №107

2019-08-01 22:57:07

Would give them 6 stars if I could. Aquatics with 3 pools and a splash pad. Full fitness club attached with racquet ball and full sized basketball court. The staff was too notch the not only meet our needs but anticipated them.

Review №108

2016-07-20 21:54:18

Have had lunch here on a few occasions. The food is absolutely delicious and the hotel is gorgeous. Parking is a little difficult but its also within walking distance of my office. They have the best fried chicken plate here. All of the food is delicious.

Review №109

2021-07-25 00:04:13

Nice hotel with friendly helpful staff. The attached gym is huge. As a hotel guest, you get full gym access including the indoor and outdoor classes. Close to SNA airport too.

Review №110

2017-11-06 04:04:06

Room size was good, however I really wish the size of the double bed was bigger. The only other thing that bothered me a little was how dusty the room was. I wished they swiffered the furniture and appliances before we got there. The staff was very accommodating and friendly.

Review №111

2018-06-30 06:29:43

Awesome gym and swimming pools, family friendly! Kids pools and very clean gym. Feels like a luxury resort! Love it!Delicious food at the pool area! Good restaurant at hotel. Plenty of free parking.

Review №112

2019-09-13 22:09:58

Highly recommend this gym! The staff is wonderful. The daycare is awesome. I really appreciate Kurt Vestil for making me feel welcomed. The classes and instructors are fantastic as well!

Review №113

2016-07-12 07:14:31

A great place to visit and enjoy a great workout. The fitness club was spectacular and the beach was within minutes. I enjoyed the made to order omelettes. My son and I enjoyed the hot tub and the basketball courts.

Review №114

2018-10-24 20:58:16

Not only are you greeted with the utmost professional hello its good to see you. Whether it is someone that I have seen there before or I have never met when I hear them pick up the phone they announce who they are and then they say let me get you to that department that can help you. That is the most professional way in my experience to be greeted. From the front desk all the way to the executive locker room the staff members even the managers of the fitness side will jump in fold towels move towels that need to be washed to speed up the process of getting them clean for the next member. What that does is that makes it much more enjoyable for the next member or even a guess who comes in with a member to see how easy everything is to work out at the Renaissance Club because if things are easy you will do them more often, and you will see the results more rapidly. I pay money to a organization that provides a service for physical fitness and other things and I still feel that I owe them a thank you and hold them to the highest level because they have helped me continue to push through a serious injury. By far the Renaissance Club is one of the most efficient professional and contemporary clubs in the land life is always changing and so is life at the Renaissance Club sport thank you Rod Garcia

Review №115

2020-08-05 23:09:06

This this the worst hotel I ever stayed at. Michael the manager was so rude and dismissive towarda my concerns. I believe with me being black player apart considering he didnt question anyone else credit card but mines. I asked for corporate number and Eva put me on hold for 38 minutes just to say she dont know the number . Please save your money. Fyi they charge 27 dollars for parking per day which they told me that parking was free

Review №116

2016-11-03 18:28:21

Friendly, never a wait at any equipment. ...great young vibe....so much better than Equinox. Showers and locker room are spacious and clean. Beautiful pool and incredible café.

Review №117

2019-05-09 22:29:48

Weve been members here for years. If you have a family with small kids its really worth the price. My husband and I often go for a date night, the kids can play and eat in the kids world while we enjoy a night meal alone. I would love to see them add more seasonal menu options because in the past 5 years the menu has not changed much.

Review №118

2017-07-09 21:39:30

Nicer hotel, gym membership leave cars out front causing a traffic jam. Requested room with 2 beds, checked at front desk, received room with 1 bed. Second room had 2 beds and broken AC. 3rd room had 2 twin beds for 4 people. Front desk did not seem concerned with experience, I love Marriott but will not stay here again.

Review №119

2018-10-24 21:43:20

Very friendly staff. Excellent location with an amazing gym and outdoor pool. The restaurant/bar has outdoor seating by the pool with TVs. The menu is delicious. The fish tacos are a must try.

Review №120

2017-09-10 18:53:07

Hotel itself is very good, good rooms with beautiful views, perfect gym, good breakfast although it could be better, also could be even better if they had sleepers and people on reception were a little more friendly. Overall I recommend this hotel to everyone, especially to gym people.

Review №121

2019-02-06 06:22:07

Moved from NYC and joined this gym. Very nice, clean facilities. Great variety of classes, from yoga to boxing - all included in membership. Friendly, smart trainers.

Review №122

2017-06-19 13:29:09

EPIC FAILURE! I asked front desk to unlock thermostat to lower room temp at 2 pm before leaving hotel for meetings. Came back at 10:30 to find room still hot and thermostat still locked. Was told engineering gone for the day and nothing could be done until next morning. Literally laid there awake and sweating all night. Asked for engineering to come to room immediately upon arrival at 8 a.m. next morning. Had to call again at 9:30 to get them to come to room. When lead engineer arrived, he unlocked thermostat using his cell phone. This could have been done during the night so I could have slept. Pathetic!!!

Review №123

2020-02-29 20:42:52

Beautiful hotel. With an amazing sunrise view overlooking the pool. It has a nice bar and great breakfast. Also a juice bar and a huge huge fitness center especially for a hotel with 3 pools.

Review №124

2020-03-03 01:53:57

This a very nice, clean and well-maintained gym. Everyone is friendly, and they offer a lot of great classes. My favorite part of this gym is the indoor basketball courts.

Review №125

2018-09-11 02:34:50

What a great hotel concept. The fitness center attached to this place is top notch, the kind of place I wish I could have closer to home. The coffee shop serves up smoothies, appropriately enough. Tragically, servers in the restaurant all forgot I existed and wasted a lot of my time.

Review №126

2018-07-04 13:42:04

Ten years ago, I became a member of the sports club at the Renaissance. I love their classes (especially the yoga classes), the friendliness of the staff and the beautiful club, hotel and the Citrus Grill. In 2010, I moved out of the OC area but recently moved back. Of course, I rejoined the club. It is still amazing, it was like coming back home. I love this place and if I could give them a 10 stars rating I would. Attaching to this review are some photos that I took as the Renaissance lobby was being built and some other images from their first year. Happy 10th year Anniversary Renaissance!

Review №127

2019-05-12 17:32:40

Its alright, just average. Outlets dont hold plugs tried all the outlets in room only 2 worked, rest were loose. bed was nice.pool is ok jacuzzi was nice. Gym was nice.

Review №128

2017-02-17 05:41:04

Great hotel. Excellent rooms. Very clean and modem. Best of all, the most amazing staff! I travel for a living and this staff here is by far the best I have stayed in a long time!

Review №129

2019-07-09 02:37:20

Pool was amazing. Room was clean and HK Sebastian was helpful and kind. He doesnt have good English but it doesnt matter he gave fantastic service.Sunday bfast was very busy although buffet was clean and full stocked. Kudos to FB team and culinary. Pool staff was doing great job as well.

Review №130

2018-12-07 00:54:55

The best gym in the area! Sure its kind of pricey, but I enjoy the spa like experience and the clean facilities. If you want cheap, go to the 24 hour fitness down the road.

Review №131

2018-07-30 18:36:40

I recently stayed here with my girlfriend and we enjoyed the ambience a lot. I just wish that the pool/bar area had music or a band on Saturdays. We found ourselves having to go out to enjoy a drink and music.

Review №132

2017-08-30 03:45:20

Strange hotel. Desk help said it is one of two Renissance hotels that are sports centers. Location is in business district, no restaurants within walking distance. There is a big fitness center and spa included. The pool had ropes to divide pool for laps and a large time clock nearby. I think lots of locals have memberships at the health club. Covered parking. One small cafe, one bar. Lobby was lovely, but surprised how boring the rooms were. No large choice of tv channels, WiFi slow, there was a coffee maker. Beds ok. Front desk staff helpful.

Review №133

2019-11-27 07:31:22

In short... It was okay but I wont stay there in the future. I have traveled all over the world (for work and on vacation) and I have had some great and not so great experiences at various hotels in the U.S. and in Europe. My visit to this hotel fell into the latter category. Because I travel extensively, I ALWAYS check the beds (and other areas) upon check in. On this visit, it was VERY evident that the bedding on one of the beds had not been changed between guests. I was cool about it though because the rest of the room appeared okay. So, I called down to have the bedding changed. Several hours later, after several calls from the front desk to find out whether housekeeping corrected the issue, the housekeeping supervisor and another worker come to the room with sheets. They changed the sheets on both beds. Cool right? Well heres where it went wrong. The sheets that were put on one of the beds was ripped. I dont mean a slight tear. The entire corner of the fitted sheet was split in half. Therefore, the mattress was exposed because it couldnt be put on the bed properly. Now, to give them room to work, I went into the restroom while the changes were made. So, I didnt see anything but I remember the laughter quite clearly. I didnt know why they were laughing but after they left and I checked the bedding it became clear. I immediately went downstairs and communicated the issue to the front desk. To the credit of the representative, she offered compensation (points or a meal card) for the inconvenience. I declined because I didnt need compensation. What I would have settled for was the bedding changed correctly the first time. Barring that, it wouldve been helpful if the bedding was changed after I informed them of the ripped sheet. You would assume thats what happened next right? Well, you would be wrong. A week stay and it NEVER happened. I didnt sleep in the bed so it appeared made up so I can understand why the regular maid service didnt change it. But the supervisor?? Maybe a follow up from the front desk to make sure the issue was addressed? Nope. Nothing. Nada. Maybe I shouldve waited to informed them that I would write this review after I checked out? Lol

Review №134

2017-04-02 17:02:10

We love this place. The gym and the kids progans are our main reason. It is also a good place to use as a second office. Wish the had more spots with power and fixed the broken outlets, but always easy to get a place to sit.

Review №135

2015-11-12 18:17:46

Stayed two nights and was impressed by the friendly staff and full amenities. Full access to gym and pools and spas and even basketball court for guests. Nice enough to be worth a membership for the gym alone.

Review №136

2017-03-09 21:00:30

This gym is pretty expensive, but its worth it if you like the entire fitness club experience. all the standards plus, a cross-fit/cross-functional room, spin classes, yoga studio, reformer pilates studio, boxing studio, basketball courts, raquetball courts and the best flavored water youve ever had at a gym. Indoor and outdoor pools, a family play area and a stacked snack bar. This place is the epitome of an OC gym for better or worse.

Review №137

2018-06-11 19:56:04

Great gym, great pool area. Hotel rooms are reasonably comfortable, clean and appointed. Food is okay needs a bit more flavor

Review №138

2018-08-20 04:06:16

Parking was fun to try & get to. A lot of the spaces in the parking garage are reserved for other nearby businesses. Valet driveway was full of cars so no chance to unload anything large or heavy. Rooms were nice & clean.

Review №139

2018-08-02 03:33:02

Came out here for a kids bday.Venue - This place is very modern, fancy, and high end equipment in the gym. They have a few pools, kids splash area with slides and a POOL BAR too.Location - Hidden thats for sure and would have never known of this place if it wasnt for the invite or waze.Parking - They offer Valet parking here and they also have a large parking structure right in front.Staff - Employees here are very nice, helpful and have positive attitudes.Overall place is legit and really nice. Would come back and highly recommend it.

Review №140

2016-03-23 16:35:55

Welcome to the Good Life! I go for mine. I got to shine now throw your hands up in the sky! Thank you Kayne for my intro. I have heard this place makes you feel like a million bucks. I couldnt agree more. The Renaissance ClubSport is the cure for the common gym.I was bless with a free ONE MONTH VIP PASS! Thank you Renaissance for being such great hosts.METABOLIC MELTDOWN! Hands down my favorite class! Thank you Dawn! This classes is perfect for my workout ideals and has just the right amount of challenge to reasonable amount of pain. Keeping your heart rate up with cardio, lifting weights, and performing plyometrics in a circuit. Bravo! Perfect!YOGA MIX! A very close second place for me. Thank you Jill! At the beginning of every class we access our energy level usually Im at a one after work and traffic, but by the end of the class I am completely relaxed and feeling great. I like that this class isnt more focused on mind and body. It is not too advanced but thats perfect for what I am looking for in a yoga, to stretch and relax.SCULPT! Ouch! I didnt realize this class is basically Step Class Army Camp. Have you ever wonder how do celebrates women look so great after having multiple kids? Sculpt is the keyword. I worked my butt off in this class and I almost got a butt to the face! Smack! Im not complaining. This class is ideal for women, not that men cant hang, but a lot of focus on butt, legs, and midsection. On the rare chance we did use weights or do push ups. I was so thankful. Ouch.BOXING. This is not a class. Its true boxing training. I was dying after this class. We punch bags for an hour with fancy foot work. I spent the next day laying out on the couch. I was spent.There are a few things I never got to try but I wanted to: Express Abs, T.G.I.F., Club Swim, Fit Fusion, and the basketball courts, weight rooms, racquet ball courts. There is a unrealistic amount of things you can do here. There is something for everyone.Here are a few reasons why I freaking love this ClubSport experience:1. Cleanliness! Wow. Yes, 5 freaking stars. You know the nightmares about 24 Hour Fitness or LA Fitness locker rooms? Wake up! That doesnt happen here. Its smells nice everywhere from the locker rooms to the fitness areas. You will not smell mold and dust and death anywhere here. The temperature is just perfect in every room and the atmosphere is a true Renaissance Resort experience.2. Towels! I love towel service they arent itch and starchy like my gym :(. Soft and fully stocked. You will not see overflowing used towel bids or empty towel stations here. Having towels is not overrated. I use them when working out, hitting the pool or spa, sauna, and showers. Not having to wash your own towel is awesome!3. Plenty of Space: There was no overcrowding of machines or too many members here. Get your workout on Girl without any creepers.4. Classes! Just follow along, bring water and a towel, and work out butt of literally!I could not find anything negative about this gym. There really is nothing but positive things about this gym; however, here are few reason why I didnt join the gym after my VIP experience. In a galaxy FAR FAR AWAY! Do you live in Aliso Viejo? I dont. It might as well be on the moon, because it took me a nice 20-60 minute drive ONE WAY here depending on traffic. If you arent planning on using the toll road every visit. I hope you have zen like patience for your hour round trip to the gym. I could never attend 5:30PM classes after work because of traffic and the fact I didnt take the toll road. If you live in Aliso Viejo, you have zero reasons to not go here. I understand the month rate is more than I pay for multiple years of my current membership at 24 Hour Fitness, but it is so worth it. Taking classes here is far better than getting a personal trainer somewhere else. I love the personal attention and over commitment of the instructors and other members that always give great advice.

Review №141

2017-07-09 22:10:54

Rude customer service at desk. Premiere members and asked for a suite. Non available. Asked for room with two queen beds. Beds are not Queens, they are doubles. No couch. No refrigerator. No roll away. First room they gave us only had one King bed, even though we asked for two beds. Got to the next room, and no air conditioning room was 82°>. We asked for another new room. Estrella at customer service said shes have an engineer come up! At 1 am check in??? I dont think so! Asked to pay for a suite the next night- noon available. Overbooked. Bed was hard and uncomfortable. Shower had no power. Very disappointed! Only thing this hotel has going for it is the fitness area and pool. Thats only reason I give 2 stars.

Review №142

2018-03-15 19:48:44

This is a great hotel for maintaining fitness while traveling. Centrally located for access to both LA or San Diego. Great hiking and beaches close by. I use this hotel for times when I need to unwind and reset with excercise and sunshine.

Review №143

2017-08-27 14:30:46

I have to say this first, the guys who put the weights back on the racks for everyone are saints. I know everyone thinks its the weight faries cleaning up behind them, but its not. Shout out to you dudes and dudettes who keep this place amazing. Staff are lovely, facilities are constantly held at an impeccable standard. Very happy to be a member of this club.

Review №144

2016-06-27 07:58:10

When you stay here as a guest, youre not simply renting a room, you are also renting a top-rate swim complex, extensive gym, and a no-detail-overlooked spa. I had a great time at Renaissance ClubSport Aliso Viejo Laguna Beach.

Review №145

2015-03-28 03:58:44

Just got kicked out of the hotel lobby for trying to eat dinner (takeout) at 9pm in a half empty lobby. Apparently they are a full service hotel so after a 14 hour work day you must be shunned to your room to eat dinner or be subjected to the overpriced restaurant on premises. We offered to get a few drinks so we werent non paying customers and then offered to move elsewhere before being told we could only eat in our rooms. In addition thermostats go no lower the 68 which must become 75 in the middle of the night because I wake up sweating. As someone who travels over 100 days a year I wont be back.

Review №146

2016-02-13 05:13:36

A) I didnt know this place even existed, we visited friends that were staying there from out of town, wasnt impressed.B) Dont you dare bring in outside food, even if you drop a lot of cash on drinks. The restaurant clearly wasnt anything to rave about because I didnt even know it was there- looked like a deli counter or something in the lobby. Wait, there is no lobby to speak of because we were asked me to eat our outside food in the lobby or as another person mentioned, go be shunned to your room. There is literally a small square of couches that consists of the lobby... Ooooookay. The manager (Im gathering, as he was the 2nd person to move us) went on about us not eating outside food. We had 2 fast food cups sitting next to our drinks from their bar- no food. I tossed the cups & he stood there awkwardly small talking at us, I still dont know why- we wanted to visit with our friends, not listen to this guy. We got it, no outside food, even as a paying guest. No outside cups, even when you are drinking from their bar... For the love of God, we got it, now kindly kick rocks.C) After that welcoming experience, please dont try to sell me a membership. Please- we go to Lifetime with the rest of the community & now I know why.D) stay at the Montage. 👍🏻

Review №147

2019-08-31 18:31:47

Beautiful place. We enjoyed our stay so much. Food great room beautiful staff so friendly. Was visiting daughter living close by.We were from midwest. Would recommend you highly.

Review №148

2023-03-03 15:07:22

A beautiful hotel with more to keep you busy than youll have time for! Great for the active ones!

Review №149

2016-07-21 03:11:08

We loved it here. The breakfast was a 7/10, the service was 10/10, the bar was a 10/10, the rooms were clean and the beds were comfortable. The shower was really nice too.

Review №150

2021-11-04 03:54:02

Lights are too bright and affect my workout. Make me feel like Im going to pass out or go blind. Not cool. I debate wearing my sunglasses in here every single time because of how the lights brightness makes me feel uneasy

Review №151

2017-04-16 08:31:33

Great hotel, always love staying here. I like to stay in shape and they have all the amenities an athlete needs. I also attended a professional event in the hotel. the hotel accommodations for the event were great as well

Review №152

2013-02-18 14:12:22

One of the nicest gyms Ive been to. Very clean and great employees. The GM, Mr Tomlin was very helpful durring my stay. Would highly recommend!!

Review №153

2016-10-15 04:50:22

The service was great and fantastic. I love the gym their is a huge variety of gym equipment. I love everything about this hotel. The staff is kind and helpful.

Review №154

2013-03-08 17:31:24

I met a friend here for lunch as she is a member. I went last week and again today. I had the quinoa burger, the salad that comes with it is excellent. Our server was excellent, she helped us with menu choices, substitutions and even wi-fi.

Review №155

2018-08-06 03:04:19

Went as a guest to visit my sister and brother-in-law. We used the pool and hot tub. The Sweet room was large and decent, with a great view.

Review №156

2021-07-09 18:07:22

Nice Hotel, In case you are wondering all the outdoor pools are open, including the kids splash park. Downside, you have to pay for parking and there is no breakfast.

Review №157

2018-05-23 03:07:01

This place is the best for a active professional. The gym is the best one that I have across in my travels and the hotel in general is great. I plan to stay here every time I come up to Aliso Viejo

Review №158

2020-10-27 23:37:41

Renaissance ClubSport is a sporting club that includes amenities for all their members; including accommodations for children. In the summer; it is the entertaining center of the town, offering music and is a great place to gather socially with friends.

Review №159

2019-12-24 13:31:09

I have been staying in this hotel for my business travels for the past couple of years since my company headquarters is in Aliso Viejo. Recently I was calling them for adding the nights to my Marriot Bonvoy account for my recent stay in the hotel;but no favorable response. I keep getting the answer from the front desk that since your company is making the payment for room and tax you are not eligible for the nights. This is absurd and can never be true. If thats the case nobody will earn nights who are doing business travels with Marriott. I am not asking them for the points, just the nights and in this specific instance, they gave me 1 night out of the total three nights I stayed in the hotel. I dont know how that happened. Still hoping to get the issue resolved

Review №160

2023-01-20 13:06:53

The gym is amazing. Lobby great too. Rooms are a little dated

Review №161

2019-08-17 03:08:19

Good! Solid hotel. Rooms are a little dated. Food is WAY overpriced. Gym is a HUGE plus and honestly what takes it from a 3 to a 4.

Review №162

2018-03-05 20:40:41

Great hotel! The staff and very friendly and eager to help. Great food! Pool, hot tubs, kids area, gym and so much more. Love it!

Review №163

2022-06-29 05:29:52

If you need to stay in Oramge county, this is quite central. Great gym and poolside experience with a great bar/poolside eating experience.

Review №164

2018-02-22 04:04:46

One of my favorite hotels. Its located near plenty of food options. The rooms are clean and gym is really great.

Review №165

2022-10-23 18:20:05

Great place to work out stay if you’re traveling eat breakfast, lunch or dinner or sit back and enjoy a cocktail.

Review №166

2016-08-06 21:58:55

Let me state that my stay here was awesome.Was here for a kind of babymoon. Enjoyed every bit of it. Love love the environment. Only thing is no cellular network in the hotel so you cant receive calls but then I dont care. As long as I had my wifi

Review №167

2021-09-25 17:23:11

Very nice accomodations. Could have used a fridge in our room but overall, very enjoyable! The breakfast was phenomenal.

Review №168

2017-11-12 00:53:09

Very friendly staff, especially the bartender, Amber. She was professional, kind, very personable, and gave me great restaurant recommendations for dinner. She is an exemplary person, and I cannot thank her enough. Thank you Amber! -Dr. Akshar Patel

Review №169

2017-04-25 03:33:45

Very nice hotel. Buffet breakfast was great. Kids splash/play area was fun. Did not use the gym facilities.

Review №170

2022-05-25 07:27:09

First of all, staff is great and attentive. I enjoy coming to the fitness center and find the facility open, very clean and spacious.

Review №171

2017-11-13 16:15:00

Jr King suit was nice...loved the fire out side.made for alot of peaceful evenings....biggest downfall is hwy 73 toll road! And 20 dollars a night parking! Best casinos on the vegas strip dont charge that much!

Review №172

2018-09-26 22:59:28

Gorgeous and very modern hotel with beautiful views! Very friendly staff. Parking in the garage is a little inconvenient if you don’t do valet, but overall great experience!

Review №173

2019-08-10 15:13:15

Great place to stay. Comfortable rooms. Lots of amenities for everyone. Additionally, everything was clean! I would definitely stay here again!

Review №174

2017-05-22 02:38:23

Excellent rooms, excellent beds, amazing gym. The breakfast is very expensive but the coffee bar serves yoghurt and oatmeal so go for that instead.

Review №175

2016-07-21 16:50:22

I love the hospitality of the staff. I frequently walk over there during my breaks at work and I love the smiles from all the staff and their friendliness. It makes the drinks I buy at their little cafe taste that much better!

Review №176

2022-12-28 17:34:43

Amazing people and service. I go to the gym all the time and there just so nice. I highly recommend

Review №177

2023-06-23 19:23:40

Amazing service! Everyone we encountered was always so friendly. We will definitely be back soon!

Review №178

2017-07-01 21:08:46

The room was really nice, and we spent time in the spa which made the trip relaxing. We were planning on going to Disneyland but the alone time we got at the hotel was too nice.

Review №179

2023-02-19 02:40:06

Everything is very clean, pleasant service. Very cool sports area, swimming pool and SPA

Review №180

2019-04-03 00:45:44

The room was nice and the bed was comfy but there was no microwave/free breakfast and their TV/internet was a bit of a bother to work with.

Review №181

2020-10-18 01:45:29

Super clean gym outside no mask needed, starbucks here good food restaurant, swimming pool from 3.5 ft to 5ft, inside gym, professional & friendly staff and wifi.

Review №182

2017-08-18 16:53:38

Hotel is lovely, dinner staff was on the light side... not enough servers, poor service. However, Ashkey, our breakfast server was a delight and very efficient.

Review №183

2017-09-09 02:34:58

Stayed overnight to attend a wedding the next day. Rooms were dated and oddly designed. Reception was hesitant to give us late check out.

Review №184

2016-05-31 09:51:23

The beds slope to the side and make you roll off. The pillows dont give any support. The shower has no pressure. There is a sign that says the building contains chemicals that cause birth defects. Not a kids friendly hotel.

Review №185

2023-09-05 16:46:54

Spent my 49th birthday here... it very nice and relaxing!

Review №186

2016-02-23 06:53:48

Wonderful hotel in Aliso Viejo. Very nice setting, expensive but not outrageous, great pool and gym, very reasonable food and drink choices in the lobby bar/restaurant... A treat to stay there.

Review №187

2018-09-01 23:08:38

Very nice place and unsuspecting as it is saddled in between a business park, but its a hidden gem. Very nice hotel with LOTS of amenities. Pictures will follow to show what I am talking about.

Review №188

2017-11-25 03:34:07

The hotel itself was beautiful, however the room was a bit too warm at night. The complimentary breakfast buffet definitely made up for it though.

Review №189

2019-07-14 01:13:36

Super convenient, easy parking, clean rooms, great showers, high-end fitness center, great pool, easy to find, comfortable beds, good food at the restaurant. Easy to like.

Review №190

2015-10-10 20:56:21

This is the worst hotel ever, staff is not very competent, staff needs additional training, well be seeking an Attorney and legal advice on how to sue the hotel for Credit Card Fraud. Do not stay at this hotel, or you will be cheated and lied to.

Review №191

2018-11-06 01:06:36

Beautiful hotel and friendly staff. The chat feature on the app was very convenient and they responded very quickly. I would definitely love to stay there again.

Review №192

2017-12-01 06:44:44

Wow! What a great spot hidden away in the brush to get you spa and fitness on for a staycation or a vacation! Fun for families or couples alike! Can’t wait to try their massages.

Review №193

2018-07-14 15:46:54

Great hotel for business or leisure. Food was great, bar had good selection and specialty drinks. Would love to stay here again.

Review №194

2021-05-22 16:20:14

Enjoyed my stay and love the kids pool area. Definitely highly recommended 👌Friendly staff and very clean

Review №195

2017-03-27 20:45:42

High end sports club and hotel. Great outdoor salt water lap pool. The machines are new and well maintained and it super crowded. Price reflects the quality.

Review №196

2017-06-13 00:11:46

The pool area was nice and the gym equipment was great. They have a wonderful basketball court with racquetball ball off to the sides.

Review №197

2022-02-20 21:20:12

Stayed a week, would give 4 stars for staff and food. Furniture and surfaces in the room were showing their age, this is the only reason for not being 4 stars.

Review №198

2022-05-24 14:46:14

Wow! The most amazing gym I’ve ever seen at a hotel. Just a wonderful experience.

Review №199

2024-02-16 08:29:25

Fooking great Club, m8, Cheers from bloody Ireland!!!