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Reliable Roofing & Retro-Fit in Valley Village

3.9 (126) 12441 Chandler Blvd, Valley Village, CA 91607, United States

Categories

Roofing contractor

Location on the map

Valley Village, Los Angeles County, California, US

Phone: +1 844-331-8313
Site: http://reliableroofingcompany.com/

Opening hours

Monday:8 AM–6 PM
Tuesday:8 AM–6 PM
Wednesday:8 AM–6 PM
Thursday:8 AM–6 PM
Friday:8 AM–6 PM
Saturday:8 AM–2 PM
Sunday:8 AM–2 PM

Edit info

Total reviews rating 3.9

126 Reviews for Reliable Roofing & Retro-Fit 2024:

Review №1

2024-04-16 19:02:51

I recently had a section of my roof underlayment replaced and my bathroom door ceiling repaired due to water leak with this company. The drywall crew did an excellent job in covering things before work and cleaning things up afterward, but the roof crew did something that I thought only a mom & pop shop would do which is to throw trashes down directly from the roof instead of bagging them up on the roof. On top, a portion of the trash landed on my lawn, covering one of the sprinkler heads (see picture attached) and was left there until I call the PM to have them picked up. Believe or not, the trash pick-up crew came out without a broom and had to borrow one from me and they even left small debris on the floor after cleaning. The reason for the 3-star is the total disrespect of the customers time on top of what is mentioned.1. Didnt show up on the 1st day for the roof work and didnt notify the customer either - Had to call to find out that they were not going to show up.2. Gave almost a last minute notice before showing up.3. Had to keep asking when the drywall crew will show up and finally was given a one-day notice that they will show up the next day.

Review №2

2023-07-29 19:56:55

I went with Reliable Roofing on my roofing project and I am very satisfied. Starting from the project manager Eddie and his crews they were very respectful, clean, and super hard working. It was a smooth process and very easy. Eddie did great with inspecting and solving prior issues i had with my roof. I have already referred Eddie to 2 friends of mine.

Review №3

2022-06-21 04:51:51

My experience with Reliable Roofing was very well. Eddie and his team did an amazing job prepping and making sure I was aware of all the stages of the project. During the estimate process I definitely did my homework and found that Reliable was the only company that was going to do exactly what I needed. Eddie even went ahead and sent me before during and after pictures of the roof which was perfect. Whoever is reading this review please don’t fall for some of the FAKE low star reviews because that is definitely NOT who they are or what I went through. I am very happy I chose Eddie and Reliable Roofing.

Review №4

2023-01-25 19:00:05

I do not recommend using this company. The Salesman that comes out is dressed to impress. That is where it ends! They 3rd party everything out. I still have leaks in my roof after paying over 45k to fix the leaks and to re-due the roof. Right after we signed the contract I received a text message saying that I will be receiving a discount on my quote with the company! I called and said that is great! They said it was a marketing error and I will not be getting the discount. If you have made it this far I will make it short. DO NOT HIRE THIS COMPANY. My roof still leaks.

Review №5

2024-05-10 14:56:15

First of all I thought I was dealing with Reliable Roofing an Restoration (4.9 stars). INSTEAD I called the wrong number and got Reliable Roofing and Retrofit. Last year had a small hail storm and requested Reliable/Retrofit to come out and check the roof for damage, they advised they do not offer that service. Have a vent loose on the roof, which they installed, probably damaged in the hail storm. Its been 8 days since I requested someone come and fix and still no response. Have contacted Mayra repeatedly but no response. Having both bathrooms redone due to mold. Found out they boxed in the exhaust vents. Requested roofing company to come out and fix. No response. I have a warranty on this roof (installed in 2022) but it doesnt seem to be any good.Use this company at your own risk. Once they are done with your roof, you cease to exist.

Review №6

2024-06-11 02:48:53

Following up on my previous review and response from the business.If the notes say that I was to call, then how do you explain the call history that I have for Micheals number. See the attached photo.I called you customer care 5 times last week. The same customer carer who hounded me for the inspection appt. I reported this matter and they said they will escalate and someone will call me in 24 hrs. No one has even cared to call back since a week now.Your company is a waste of time and no wonder you have such poor reviews and ratings.Please stop hounding customers for appointments when your staff is not capable of following up with qoutesIf you want the business, why would you wait for me to get pricing for other companies? Makes no sense what his notes say.Other People: PLEASE STAY AWAY FROM THIS COMPANY.

Review №7

2022-09-01 17:03:25

So i finally decided to rate this company. CAUTION!!- the staff I negotiated with were very high pressure! Didnt want me to compare with other roofers. Wanted me to sign contract on spot. I was ready to show them the door and price dropped a few thousand after making a phone call. Weird. Then they accidently cut a gas line. Got a call at work about them needing to shut my gas line! They cut a water line too and didnt even tell me and manager wasnt even aware apparently. I found out when i tried to use water and then it was flooding my roof. AND now I noticed sub par workmanship and i try to get them to take care of it, they refuse because I noticed it too late. You be the judge and look at my photos. First 2 photos shows corner that needs fixing. Third photo shows how it should be Sub par workmanship. Expensive and high pressure. Go elsewhere

Review №8

2021-09-08 13:29:50

They tried to never install water and ice part of system. They were told what happen and did not care only made excuses. They tried to pull up underlayment to add at last minute but this is not platinum instulation thats worth 20k which is what I paid...project manager said he would sent pics of proof of full system I was paying for never did. Nails were left on roof on shingles that were pressed in and caused small holes...this is not the quality worth the money....they left Gass can on side of my house in the middle of summer in the desert and it could have exploded. Told project manager and he seemed annoyed every time....I want to help people not go through this as I still paid full amount. Be careful they have alot of fake reviews not real. This is why I took pics

Review №9

2023-12-04 23:39:11

After evaluating five bids for a roof replacement, we decided to go with Reliable Roofing. They delivered exceptional quality, service, professionalism, and punctuality, all backed by a 100% satisfaction guarantee. We are extremely content with their work and endorse their services. We extend our gratitude to Reliable Roofing for their outstanding craftsmanship, and we couldnt be happier with the results. We are truly 100% satisfied!

Review №10

2024-04-08 17:09:41

Worst experience ever! Since 2019, we have been dealing with problems if leaks due to the mediocre work done. Last year, (April) we called them to check the roof. I had to pay AGAIN. Finally, it seemed that the had found the problem.Last week Reliable sent a crew to repair the kitchen ceiling. Not done correctly. Came back Friday (4/5/23) to fix the imperfections still very visible. Today, the came at 7 :35 A.M. to continue. It was better but still some minor imperfections. When I tried to show the guy in charge, he list it and started screaming at us, saying that it was perfect. He refused to see where there were some bubbles. He walked out of the house slamming the door and leaving dust and foot print dust all over the house. He walked across the street, screaming that we were crazyVery rude and disrespectful.

Review №11

2023-12-04 06:35:46

Having Reliable Roofing handle the installation of my roof proved to be one of the smoothest experiences Ive had in a long time. David and his team executed their work exceptionally well, with speed and efficiency. They also ensured that my property was left in a tidy and organized state. Im extremely satisfied with their service and would enthusiastically endorse Reliable Roofing to anyone in need.

Review №12

2023-11-29 23:41:23

During our emergency situation, Reliable Roofing provided invaluable support. They were consistently punctual, working diligently every day, including weekends. They ensured that we were well-informed about their plans before taking any action. When their work was completed, it was as if they had never been there – the area was left impeccably clean. The crew displayed a high level of respect throughout the process. I endorse Reliable Roofing.

Review №13

2023-09-27 19:39:37

I appreciate the time spent with Leo explaining the process. He walked me through the necessary steps to complete the reroof of my flat roof. Im happy I got a lower interest rate at the end of the job!

Review №14

2022-10-06 18:39:56

DO NOT USE THIS COMPANY!!!! Absolutely horrible experience. Sales people will promising you a world . Pictures are worth a thousand words. Unprofessional and definitely not knowledgeable…… will have to finish all repairs myself or hire a new company.

Review №15

2023-11-27 10:00:24

In my role as a home inspector based in Las Vegas, I offered assistance to a friend who was undertaking a roofing project in their Los Angeles home. After conducting thorough research and obtaining multiple price quotes, I found that Reliable Roofing not only met our budget constraints but also tailored their services to our specific roofing requirements. I was particularly impressed with the exceptional quality of their workmanship, which extended to the meticulous installation of components such as the drip-edge, roofing, flashing, and ridge vents. Their pricing was reasonable, and they exceeded our expected completion timeline. Their attention to detail was evident in their preparation and cleanup process, especially in their thorough nail collection using a magnet. I recommend Reliable Roofing to anyone in need of roofing services in the Los Angeles area.

Review №16

2023-11-02 04:20:44

I recently hired Reliable Roofing to repair and replace my roof, and I couldnt be happier with the results. From the initial consultation to the final inspection, their team displayed professionalism, expertise, and a strong commitment to quality. The work was completed on time and within the estimated budget. My new roof looks fantastic, and I have peace of mind knowing it was done by a company I can trust.

Review №17

2023-11-22 03:30:44

The work crew and other representatives displayed exceptional professionalism throughout the project, ensuring its timely completion. They were responsive to my inquiries, offering valuable information and guidance on maintenance. Im incredibly pleased with the outstanding job done by the Reliable Roofing team for the fantastic roof installation. Thank you!

Review №18

2023-12-04 06:21:48

David from Reliable Roofing provided an exceptional experience. He maintained consistent communication throughout the entire project and collaborated with me to ensure I received precisely what I desired. The installation team was fantastic, completing the job quickly and delivering outstanding results. Their pricing was also the most competitive in town.

Review №19

2023-11-07 16:56:38

The crew at Reliable Roofing are amazing. My roof looks so good. They always cleaned up after the day was done. Which I always appreciate. The workmanship is wonderful. Giving a shout out too Mel who helped me get a loan for the roofing and my garage. And also a shout out to Steve being there when needed. The biggest shout out I have to give is to Andy P. He has helped me through the whole process and stood by me to explain everything and help me call different places that were needed to be called about the loans. And hes one of the nicest guys and very helpful. Thank you so much for my beautiful roof. Im excited when it rains now and not worried. hahaha I definitely would recommend this company.

Review №20

2024-01-02 17:32:44

Sergio was the project manager and he did everything he could to get my project pushed forward. Despite delays they were in constant communication and made sure things were done right. Sergio, Eric and Mel were very personable and professional.

Review №21

2023-10-11 13:20:36

Two guys showed up for the estimate. They spent a lot of time showing me certificates and talking about how great the company was. I told them I was getting multiple estimates and I wouldnt be making a decision that day. The whole visit seemed like a tag team pressure bit. They hand wrote a quote on a legal pad. I asked them to email me a formal copy and never heard back from them. Its been over a month and nothing. I wouldnt recommend based on my gut feel and lack of communication.

Review №22

2023-08-31 15:49:22

We read the reviews and we thought the negative message were not true. WRONG. Please be careful. This company should be rename unreliable. Their so called QUOTES are way to high. Their initial quote to replace the roof $56,000. They dropped the price to $42,000. That according to Arthur our insulation was included. Once the contract was signed, they stated it was not and asked for another $35.000 then when they removed the roof, they asked for another$35,000.00 They did not show when they supposed to. They damaged our ceilings inside our units. If you are looking for a roofing company you will better off with someone else.

Review №23

2023-10-26 20:40:21

We had a young man come to our property last month with out of state New Jersey plates trying to sell us a very expensive roof. His first price was $43,000, reminding us that it had been 20 years since we changed out our roof. We told him that was going to be too much money. He then proceeds to get on his phone and peace around or living room for almost 30 minutes supposedly talking his boss to lower the price. He came with absolutely no business cards, and no way to give us a bid other than a yellow pad of paper. He then writes down the price of $36,000 in waves it in our face, and tells us if we don’t sign by the end of the week, that price will go away. Very sketchy company, they are doing business all over California, apparently even though they are licensed in Southern California, and we live in the bay area. They have many in fractions, according to the California state licensing board. Their yelp reviews are absolutely horrid.

Review №24

2023-03-16 19:28:09

Reliable Roofing performed an amazing job on our shingle roof damaged by our most recent storms in the bay area this past February. The team completed sistering the rafters and re-decking the roof in two days. The process was as smooth as one would expect and some bumps did occur along the way. Remediation and customer service is where this company shined. The ceiling under the work area and separately on the deck was damage during the demo and roof repair. Edgar came by personally to inspect and work on the damaged ceiling and deck repairs himself - not one of his staff but personally in the morning or later in the evening outside of normal working hours. He made this effort three times to perform the repairs to my satisfaction (repair and paint). This level of service and commitment to the customer is hard to come by. I would definitely recommend.

Review №25

2024-05-29 04:27:08

Your company is a waste of time... Unreliable roofing... Some Micheal dude came on 11th May for an inspection and has never reverted back with the pricing... To schedule the visit your call center called me 100 times... This surely deserves a horrible review on Google reviews

Review №26

2022-11-08 05:33:06

NEVER use this company for any project!! We hired this company for installing new roof. And it has massive leakage after rain. And the company is not working on prioritizing compensation plan while delaying our whole moving process for ever. This company is house owner’s nightmare!

Review №27

2022-09-06 20:21:34

If I could give no stars I would. This all started a year ago after I purchased my home. I was informed by my insurance company that the roof needs some attention but not a complete re roof. I got a few estimates and went with Reliable Roofing because they are a family owned company with many years of experience, albeit 4x the cost of all other estimates. After the completion insurance inspection was not enthusiastic about the work but was willing to accept it with Reliable Roofing assurance of appropriate work done in writing. They were informed multiple times and here I am a year later still waiting for it. I had to pay another roofer to fix the issues that included some work done by Reliable Roofing to get my homeowners insurance approval. Spoke to Myra to ask what happened she stated the team is no longer employed there so they are not responsible for what happened. Word of caution to all homeowners do not pay them until inspection completed and compliance met.

Review №28

2023-09-13 00:25:40

Worst company. They were cool at first. Yet when they dropped the insane price on me and I told them I was going to get more estimates. The Evil came out. I let these people use my restroom gave them waters. One guy stayed chilled, the other dude snap. Very unprofessional. Plus they charge three times as much as other roofers. Price Gouging is a crime.

Review №29

2022-06-11 19:13:38

I had found them over google and called them for a inspection on my roof after seeing stains on my walls.Eddie and Sam were the project managers who came out and they did an amazing, very thorough inspection. They were super nice and gave us a lot of information and went out of there way to help us out on getting my project done earlier rather than later. The whole process was very easy and smooth. The team starting from the workers to the management were amazing and quick. Before Reliable Roofing I had 2 other estimates from different companies and Reliable roofing definitely was not the cheapest but they did an amazing job and it was all worth the amount that I payed for the whole process. I will refer Eddie, Sam and the whole Reliable Roofing team to friends family and everyone who will ever need any of their services. Thank you Reliable!

Review №30

2023-11-06 20:40:24

Thank you Reliable Roofing for getting the job done. Michael and Nick were very helpful throughout the process.

Review №31

2023-10-19 03:47:31

They did a good job on my roof. It was done in a week with out a problem. Nick was very attending with great customer service. I recommend Reliable Roofing & Retro - Fit.

Review №32

2023-01-13 23:53:11

We called this company the day of our roof leak which they said they could come same day to give us a quote. Two young men came who were very nice. They said there were 3 leaks and will have to repair 30% of our roof. They made it sound like it was going to be a project taking 5 days time. They have a person who will manage different crews to get it done. They quoted us $30,000 for rubber vs paper which was $18,000. We were of course shocked! We never had our roof repaired. Our house is only 10 yrs old! They said they would call about a different project going on in a nearby area who were getting rubber done to come here with whats leftover so they can quote us paper price vs rubber, but wed have to let them know right then. We had only 2 days before another heavy rain and no other contractors who can make it in time. We needed it tarped. We felt like we had no choice. We had a $1000 down-payment with 3 day cancelation fee. We had 2 other contractors to come out the following week just to see what others were charging. One said $3500 and the other said $5200 and could be done in a day with 10% deposit!!!! We felt SO incredibly cheated! We cancelled and took the $1000 hit. Were so angry with this company!! Swindlers!! Do not use them!!

Review №33

2022-10-11 10:05:55

The crew who installed my tile roofing was top-notch. They were professional, worked quickly, and cleaned up after themselves. Im really happy with the finished product and recommend this company to anyone looking for similar services. Reliable Roofing and its crew hold to its name.

Review №34

2022-10-23 08:12:12

The team from Reliable Roofing was so helpful when I needed them. They arrived on time, and their artistry left me speechless. The clean-up after installation really impressed me, too, as they took care not only of my roof but also all those tiny details around it like windowsills or corners.

Review №35

2022-06-30 12:09:19

I am so glad I chose Reliable Roofing company to do the job. The crew did an amazing job, especially with the painters! The quality of work for this price is excellent and my kids get along well with them. I would definitely recommend this company to anyone looking for high-quality service at an affordable price!

Review №36

2022-06-28 21:25:56

Its not difficult to see why reliable roofing is such a popular company among its customers. They did a nice job re-roofing my house. Its beautifully done. From the last valuation, its worth a lot more too. Aside from that, they also helped me renovate and update all of our windows and gutters while we were at it so everything matches and looks good together for when we put the house up on the market in a few years’ time.

Review №37

2023-08-10 15:24:02

The guys that came out to give me an estimate, were all talk, and no reliability. I showed the man the things I needed repairing, and by the end of our conversation I had been told, that the areas where there was holes and wood rot, was just peeling paint. I was also told in a very evasive way that they would not be repairing what I needed fixing. At the end of all of their fast talk, they showed me a video of a single old woman who was so happy with their work. Whats that about?

Review №38

2022-10-09 04:47:18

Window replacement can be a difficult and stressful process, but the team at Reliable Roofing made it easy and enjoyable. They were very understanding when I mixed up the date for my service, and their work was top-notch. Their team worked efficiently, and I was pleased with the results.

Review №39

2022-06-25 17:39:24

I called Reliable Roofing company and they were in my area the very next day. The entire crew was courteous and professional, I didn’t know I could get such a great experience from them without any reservations. With their hard work and diligence, they fixed my leaky roof in no time. If anyone needs help with their roofs or gutters any time of the year, these guys are your go-to team!

Review №40

2022-05-21 21:38:56

We had a lot of problems with leaks, and it was giving us headaches every time we needed to fix them. But after working with the Reliable roofing team, our fears are behind us! The results were better than expected- they did an excellent job on our roof and saved us so much money in the process. It has been two years since they pitched it up, but Im confident that their work will stand for years to come.

Review №41

2022-10-09 18:23:59

If you are looking for a quality company to do some paintwork in your home, then Reliable Roofing is your company. They have great budget-friendly plans, offer free estimates of costs, charge reasonable fees, and their services are amazing. You wont be disappointed with their work.

Review №42

2023-11-07 21:56:43

Mark and his team did everything they could to give us the best deal they can offer. What a difference! Not disappointed with the results. Happy with the work they did. Thank You

Review №43

2022-03-29 19:09:52

DO NOT use this company! They re-booked my walk-through appointment four times and then when I called to see if they were on their way (1 hour late) they blamed me for wasting their time! Incredibly poor business manners. So glad I dont have to deal with this company for the next 30 years. They are based in California, and are not to be confused with a MUCH better roofer local to Texas named Reliable Roofing & Restoration.

Review №44

2022-05-16 21:04:22

The service I received from Reliable roofing company was outstanding. They managed to get the job done quickly and efficiently. The quality of their work was impeccable, and they even came up with a solution for my drab walls with their great wall paint colors.

Review №45

2021-12-10 21:23:58

We hired this company to install new gutters with an approximate completion date of December 5th, a month after we were given a quote. A deposit was taken out of our account, and we were never contacted to schedule an appointment. I have had to call the company on multiple occasions with no resolve. They keep telling me its a busy time of year, someone will call next week, etc. I never get a call to make an actual appointment to replace the gutters even though money has already been taken out of my account. My husband called to try and cancel the service and get a refund of our money, they tell us that we have to fill out paperwork that we conveniently never received. Save yourself the headache and find a different company.

Review №46

2022-10-01 06:26:03

Mahoney and the rest of his roofing crew are top-notch professionals. I had a challenging roofing project, but they still didnt waver from the end goal. Despite setbacks, like bad weather, they completed the roofing project. I was impressed by their work ethic and would not hesitate to recommend them.

Review №47

2021-08-15 02:26:33

I would not recommend this company to anyone. Turns out I was told so many lies from the beginning. Was told the project manager would be on site throughout job. He as never here. Asked that there always be someone here I could speak with. That was a joke. No one could speak English. Felt and sounded like bombs were going off throughout the job. I knew something wasnt right. Then after all shingles removed, a manager came in to inspect the decking. Suddenly I am being told that ALL the plywood had to be replaced to be up to code. Made to feel like I had no choice. $$ was definitely not made clear with this addition of decking. What I thought was all included at a little over 20,000 was suddenly over 35,000..... As if I would have approved that.Someone came through the ceiling of my garage twice. And the ceiling of the garage was destroyed. The siding covering the fascia boards was destroyed all the way around the house.Tires had to be replaced on my car because of all the nails left around.I am finding cracks in my ceiling all through the house.So very unprofessional!!!!!!

Review №48

2022-06-29 12:30:02

Ive been a homeowner for a few years now and I think the best decision I made was going with this company. They did all of my homes repairs, from fixing holes in my roof to installing gutters for me. The communication has always been strong because theyre friendly and effective.

Review №49

2023-06-17 17:41:59

I was told that they could not do a roof inspection because I was using FEMA even after I told the operator on 6/15 that I needed quotes to send to FEMA for payment. If they had told me that from the beginning I would not have an issue. They should know how FEMA operates.

Review №50

2022-06-30 12:07:59

Since installing our new roof, I want to say a big THANK YOU to Mahony and David. They have been incredible from the beginning. Not only did they do an outstanding job with the installation but also their customer service is excellent - which still impresses me time and again over months of working together.

Review №51

2022-07-23 09:15:24

I had them over for an estimate. They kept trying to sell me on remodeling I didnt need. Hm. Ok, I tried to give them the benefit of the doubt. I was unable to reach them off and on for a year via a employee business card. I managed to reach the office when I was interested in some repairs recently. I was told Id receive a call back in 10 minutes. Hour went by. Called back. When asking if they did a certain installation, a guy was trying to sell me on more things I didnt need. I dont get a good or honest vibe from this company. I went with a different business.

Review №52

2022-08-02 12:56:10

They are the best of all home improvement contractors! We couldnt be more pleased with their workmanship and customer service. If you need something done, these guys will take care of it for you in no time - plus they always make sure everything is cleaned up once they are done too so there isn’t any mess left behind.

Review №53

2022-07-13 01:10:22

Took a month to get the roof installed.it was torn off on the 4th of june.covered in plastic, only leaked a little on the family room ceiling There was a delay for the most rain in June all time They did a teardown of the old flat roof and told me I needed to completely replace the old decking. I didnt want to spend the extra 17,000 so we got a job permit and waited for an inspector.The inspector came and signed off on the old decking.I waited for another day, no one called.So I called and was told the inspector had been there, no one was there, no ladder and he couldnt do the inspection.Sent them a v copy of the signed copy of the permit I got when I got a ladder and helped him set it up so he could inspect the roof.Was told finally that they would be out the next day to start putting the roof back on. No one showed and I had to call to find out where my crew was.The same scenario continued through the rest of the job. No one would show, Id wait till about 11, then call to find out if the crew was coming. The job was finally finished around the 4th of july.The roofing crew did an excellent job. When they got to the house they knew what they were doing and left the property as clean as when they arrived.No complaints there. The only thing that the project managers were prompt about was to collect payments

Review №54

2022-06-29 12:23:59

If youre looking for a professional company that you can rely on, Reliable roofing is the place to call. He was great at his job and took care of everything quickly. The price is what really sold me-- because I could see how much work went into it.

Review №55

2022-10-11 10:03:54

This company has been in the roofing business for a long time, and they have a great team of professionals that can handle many jobs. They are also very reliable, and you can count on them to be there when they say they will. I highly recommend Reliable Roofing.

Review №56

2022-11-12 03:09:58

I had single loss due to high winda and a tree falling. The Ownes Corning shingles on our roof are no longer available in California. Their team was extremely nice. They had solutions to repair the shingles with something similar in color and they did a good job although theuy showed up at 7:00 AM and an hour early.That said, $6500 for an hour and a half of work without a “guarantee” plus a quote of $52000 for future work to replace the shingles on the entire house, albeit a steep pitch roof, is highway robbery. I will be looking for someone else to reshingle the house. Fool me once, shame on you. Fool me twice, shame on me.

Review №57

2023-02-02 22:13:11

These guys (Aleksey & Eric) were Awesome! Showed up at 8:30 AM, and got it done. New skylights, New roof, kind & professional throughout.And, although Im hoping to never need a new roof again - if I did, they would be my call.

Review №58

2022-06-20 12:17:10

They handled my renovation really well and gave my home an extra dash of style, comfort, or functionality with their expertise. They did such an amazing job with the paint and window design and installation it totally looks like a new house.

Review №59

2021-08-10 20:56:26

I really wonder how this company got 5 stars from anyone, I made an appointment for an inspection and gave them every little detail they asked for making it clear i am paying for any repairs with no insurance involved, made the appointment they didnt show up then called me saying they need to speak to the landlord in order to inspect the roof, this is a commercial property free standing and Im responsible for the maintenance, either way I understand if that the policy but i could have been informed when they asked for every detail and clearly knew Im not the land lord. Very unprofessional, they kept me on the phone talking to each other to see if they like to come and inspect it any way or no they dont feel like doing their job ! At list put me on mute !

Review №60

2022-06-30 12:06:51

Gary and his team were just what I needed. After a bad experience with another roofing company, they came in and did an amazing job on my shingles. His crew was so professional and courteous too - always tidying up after themselves as they worked. I got exactly what I paid for.

Review №61

2022-10-02 00:43:57

I would recommend them to anyone looking for high-quality window replacement services. Their services are affordable, efficient, and low-maintenance - what more could you want? Im satisfied with their service, and the windows are efficient and functional.

Review №62

2022-06-26 14:32:36

I needed a roof replacement and after I made my appointment, they contacted me to confirm my home address and phone number. Once the day of the service came around they showed up on time even though it was raining. They were polite and professional as well.

Review №63

2022-08-22 21:25:17

There are no words to express how awful and rude and disrespectful, and unprofessional this company is, in the beginning they were nice until they got my 30,000 dollars and finished the roofing, first they disconnected the security camera and did not rehook it back up, damaged my garage door which was less than 2 years old did not remove the damaged wood that they were suppose to and they did not replace the security camera that was installed on the roof, but wasnt capable of reinstalling it, they sent out Eddie the project manager and another young immature male person that was so flirtatious and disrespectful, he kept calling me by my first name and I reminded him more than once what my last name was, he said my grandmother, and my girlfriend like it, i said I am neither so keep it professional, the minute he walked through my front door he said how nice I looked in my jump suit. I decided it was time to video tape his actions, he thought it was a joke he kept saying how do I look is this a good shot. This is a company that I would never ever recommend to anyone, I had my 2 story home painted and the contractor found termite wood in all the fica boards and other places that they were suppose to remove, the painter replaced some of the wood, some he could not, that was so kind of him to do that he could have left the termite damaged wood and painted over it, but he has integrity and morals I am having trouble rescheduling them to come out and look at the roof, I scheduled August 4, and 18, 9am and ask that they confirm the date and time, they did not respond to me via text or email, they emailed my attorney, which he has nothing to do with the appointment that is my request. I have ask for them to text or email, they want respond only via phone call, ( Iwonder why) I want proof that they responded to me and they did not do so. I dont want to go to court, but they are making it difficult for me not to on those terms. I would give them a o if it was available to do so. I would please like this problem corrected ASAP, before the termites eat up the new wood.

Review №64

2022-11-01 15:27:27

The teams attitude is always welcoming, and they go out of their way to help. Once my dog accidentally touched some wet paint, but the staff understood it. I love their color choices too.

Review №65

2021-08-20 22:00:34

Run is all I can say. I wish this company would have been on Google review sooner but people were reviewing the wrong company. They are using a name that is almost identical to the real company reliable roofing. The real company is a small business and he is being ruined by the mistake in companys. Because they put retro fit on the end of the name. They are scammers and should be stopped. They use kids to install and work on roof but claim top quality that I promise you is not there. And will leave nails everywhere afterwards causing damage to cars tires. They skip all the products they say they will add to make up roof last. ..trash job and project manager is a lier that does not realize he will never gain loyal customers this ways and they will NEVER come back for more services

Review №66

2022-09-13 17:54:43

They took over a month to finish the roofing job. On top of that, they didnt pick up their trash and left over debris from the job. Ive had a stinking porta-potty sitting in front of my house for over a month! When I called them to ask what was the problem, I never recieved a response. IM STILL WAITING FOR THEM TO CALL ME BACK! VERY UNPROFESSIONAL! Whatever you do, DO NOT CHOOSE THEM FOR YOUR HOME IMPROVEMENT PROJECT OR YOULL BE SORRY!!

Review №67

2022-06-30 11:55:23

I want to commend reliable roofing for their outstanding work repairing my roof and installing new windows. The customer service is second-to-none, and they always make sure after a project is finished that it’s clean and tidy!

Review №68

2021-12-28 19:32:52

Have a leak on the condo roof. Call for estimate to come and confirm appointment by email and phone call. The day of appointment. No early heads-up like they promise and they are 20 min late. Finally called them. Got lazy excuse that they don’t condo roofs. What kind of poor business excuse is that. Guess dodge a bullet. Don’t want do business that kind of lazy company.

Review №69

2022-02-01 13:05:51

Do. Not. Use. This. Company. Very unprofessional, the work is mediocre, the workers were caught by me drinking on the job at lunch time and sitting in their car downing a 40oz. Theyll come by and tell you they have a project finishing up near by and they can cut some cost if you sign right away so they can start the next day. Its a scam they are extremely overpriced, they use the cheapest materials possible. Never never never use this company!! If I could I would give them negative stars!

Review №70

2022-04-22 19:04:48

These guys came and gave me a $43k estimate for a roof that later after them got estimated and done for 21K. Do not trust them, and do not let them be your first inspectors. I rip a lot of people off, and i was told that they charged someone 70K for a roof that cost 30K. Their trike is that they make phone calls to their office pretending like they are trying to give you a discount then push on you to sign the contract on their first visit and do not want to allow you sometime to think about it.

Review №71

2022-10-16 00:03:52

The team at Reliable Roofing is the best in their field and will not let you down. Ive worked with them twice now, so its no surprise that this is my go-to agency for all things roofing!

Review №72

2021-10-27 19:48:12

Requested a quote for a tiny house (180 square feet). Two individuals came out, quotes $21,000. Were very instant that a contract be signed that day, would not take no for an answer. While refusing to leave they got on the phone with another individual who was trying to convince us to sign the contract. They called again that night demanding a contract be signed. We got quote from a different company quoting $1,500. Would not recommend this company.

Review №73

2022-08-27 12:10:15

The roof repairs were a success. Im so glad they were able to fix the leaks and make it sturdy again. It sure has impressed me. Thank you for all your hard work on this project.

Review №74

2022-09-13 03:56:17

I found the company online and reached out to them to repair my roof. They showed up on time, were thorough with the inspection, and fixed the problem permanently. Id rate them a solid 10 out of 10.

Review №75

2022-06-27 15:54:54

Based on my experience, I highly recommend Reliable Roofing to anyone who needs work done on their roof. They did an impeccable job replacing the shingles that had been destroyed by a storm and have taken good care of it since.

Review №76

2022-01-25 01:23:49

Promised to be there when I told them I had to drive 2 hours to get there promised would be at the house between 10 & 11 got a confirming email they would be there at 10am. Got a call at 10:19am that they couldnt make it. So no thank you. If a company cant even make it to the 1st visit to quote how can they be trusted to do the job. I will not use them. Unprofessional!

Review №77

2021-10-27 16:26:38

They scheduled estimate. They called day of to say they had double-bookings and had to cancel. Everyone is having emergencies. Just like us! Then I get a call back and I said we will cancel we found someone else and Iris hung up on me. Unbelievable. Glad this happened before we wouldve considered them.

Review №78

2022-10-26 14:43:10

Top Quality products and service define them. Theyre the company I always go to for my home improvement projects because they have a great track record of delivering high-quality goods on time with little fuss or bother.

Review №79

2022-06-28 21:24:42

Reliable roofing is a great company overall. Their customer service is phenomenal, the products they provide are of high quality and their prices cant be beat!

Review №80

2022-08-27 04:10:00

I had the chance to work with Reliable Roofing on three different construction projects, and they were always a pleasure. Their hardworking nature made things a lot easy for me since I was the project manager.

Review №81

2022-06-28 21:27:04

If youre looking for a good roofing company, dont settle on just anyone, contact reliable roofing. Not only did their customer service respond quickly to my inquiry, but they also helped me with booking the services I needed without delay.

Review №82

2022-10-16 00:03:01

They are the best at what they do. You can always count on these guys to come through with quality service, no matter how difficult or simple your task may seem! They have executed numerous tasks for me and I love it.

Review №83

2022-10-13 02:09:00

The AC in my home has been running smoothly for years, thanks to Reliable Roofing. They installed and maintain it regularly, making sure everything is running perfectly.

Review №84

2023-08-20 15:38:40

Did a pretty bad job on my roof woke up this morning hole in my roof for the rain is leaking through after this company did my roofing job back of March 2023 its only been a few months I tried to get hold of someone in the office and gentleman named Jared answered the phone yelled at me cussed me out refused to let me speak to anybody repeatedly hung up on me repeat repeatedly cussed me out I have everything recorded so you cant deny the conversation conversation Ive text the managers no ones returning my phone calls stay away from this company they refused to honor their warranty

Review №85

2024-03-23 16:20:17

These guys will not stop calling me early in the morning despite being asked to be removed from their system.

Review №86

2022-09-23 00:19:00

I used their online tool to get a quote, which required I enter my number. They have since been harassing me with multiple daily calls.i asked them to stop, but they just stepped up the harassment. I wouldnt use this very unprofessional company because of their petty childishness. Beware...they dont take a firm no for an answer.

Review №87

2021-09-23 18:12:44

Their services are very affordable, and their payment plans go as low as $75 per month. Thanks to this payment plan and the free estimates they gave me, I’ve managed to fix my roof and windows.

Review №88

2022-10-30 14:26:19

I was really pleased to find this company because they were so affordable! Most other companies charged way more for the same type of work, and its hard when youre on a tight budget. They executed perfectly.

Review №89

2022-09-12 11:55:45

The Reliable Roofing team was reliable and efficient. They installed my roof within schedule and did a great job.

Review №90

2023-10-26 22:33:27

Nick and his team were the best. Very efficient with their work. Very happy with the result.

Review №91

2022-09-30 02:34:03

We all know how expensive repairs can be, but with Reliable Roofing, you get quality work for an affordable price. You wont regret giving them a try.

Review №92

2022-10-26 14:48:16

The roofers at this company are the real deal. They fixed my leaky shingle and made sure I was good as new before leaving for home, which is really more than what I could hope for.

Review №93

2022-09-30 02:36:55

I have a few friends that I have recommended Reliable Roofing to, and theyve all been very happy with their services. Not one single negative review from any of them.

Review №94

2021-10-17 05:54:35

They designed the perfect picture window for my home which, aside from bringing in great light and great views, significantly increased the value of my property. It looks so modern now you wouldn’t tell it was built in the late 90s.

Review №95

2022-09-22 23:57:35

My roof replacement process has been a breeze, thanks to you. I cant thank everyone involved enough for their hard work and dedication. Youll be seeing me again soon guys.

Review №96

2022-05-28 21:25:38

I love the unique,efficient windows they installed in my house. The lighting and air flow in my house has improved immensely even my indoor plants are having a great time.

Review №97

2022-10-12 09:55:28

Their staff is quick to respond, and their work was equally impressive. From the way they handled my flat roof installation, I could tell that these guys know what they were doing.

Review №98

2022-09-22 23:55:09

Theyre the best around. I dont know what youll find that can compare with them. Their customer service and prices are unmatched by any company my family has worked with before.

Review №99

2022-10-22 07:35:57

This company is committed to quality, which you can see with their high-quality products and services. You won’t go wrong with Reliable Roofing.

Review №100

2022-10-12 09:56:16

I cant say enough great things about Reliable Roofing. Scott was fantastic, and I really appreciate how quickly he got my job done.

Review №101

2022-10-25 11:16:38

The Reliable Roofing crew fixed my roof and even cleaned up after themselves. They were such a joy to have around the house, too.

Review №102

2021-09-23 13:09:08

I had no idea changing my windows would make such a remarkable difference in my house. Reliable Roofing designed very nice windows for my home and transformed it into something right off a magazine.

Review №103

2022-10-18 20:22:15

I never have to worry about the Reliable Roofing team because theyre so reliable! I love that my house is in good hands with these guys.

Review №104

2022-10-23 08:11:24

The furnace in my home has been reliable and 0% hiccup-free since Reliable Roofing started maintaining it years ago.

Review №105

2021-08-21 20:26:01

Dont waste your time. Spent a week + trying to coordinate with them to give me a quote, I arrange for my wife to be home because they insist on both owners being there and then cancel my appointment. Unprofessional.

Review №106

2023-09-21 04:51:00

Expensive!! Would not recommend them or their finance companys, who make it difficult to pay your loan.

Review №107

2022-03-29 16:52:56

Tried calling for an 8000sq job that were under contract to do and need a roofer to demo and remove, the operator on the phone refuses to take my info because we cant get the owner to show up for a job walk, like yeah lets call the multi millionaire owner and have him come for a 1 hour job walk, when we are the representatives, oh well, dont waste your time if you cant have the owner there.

Review №108

2023-11-02 21:01:12

Work was done on time. Customer service was great. Workers were very professional

Review №109

2022-11-01 15:28:25

Im so glad I found this company. They gave me a great deal on my roof repairs, and the workmanship is awesome.

Review №110

2022-09-24 19:06:42

Theyre the fastest at fixing my roofing problems! I would recommend them unreservedly.

Review №111

2022-07-27 12:06:38

The workers were skilled, organized and super nice. They did their job well together with no mistakes and their skills really impressed me.

Review №112

2022-10-18 20:21:37

One of the most reliable companies for roof replacement. You wont regret working with them.

Review №113

2022-10-14 20:16:54

My picture window was done just how I wanted. They were so easy to work with, and their prices are unbeatable.

Review №114

2023-01-22 18:41:32

AVOID!! Showed products then used other products. Take pictures!!! Had problems from the beginning to end. If you used them and had problems PLEASE REPORT!!

Review №115

2023-01-02 17:16:47

Used and worked for this company. Treats us very well. Makes work much better

Review №116

2022-09-30 02:35:51

Ive never met a more reliable crew. They are the best!

Review №117

2022-07-15 05:18:45

Excellent service, no hidden fees or surprises. Fantastic crew and project managers.

Review №118

2024-06-07 01:06:17

Its very poor quality.

Review №119

2024-03-11 20:33:33

Service was out-of my area.

Review №120

2022-10-24 18:01:24

The service was worth my time and resources. Im pleased with the outcome!

Review №121

2022-10-25 11:15:55

Nick is the best! I value his work and expertise in this area.

Review №122

2022-06-02 16:05:41

DonMik is so push and a jerk tried to demand that I tell him what the price I got from competitors was.

Review №123

2022-03-30 03:24:56

They did a great job on my roof

Review №124

2024-05-26 15:46:24

Unsolicited calls

Review №125

2022-07-06 20:01:11

Attevtive to my needs.

Review №126

2023-04-07 21:32:53

Buyer beware!