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Red Robin Gourmet Burgers and Brews in Redondo Beach

4.2 (199) 1815 Hawthorne Blvd, Redondo Beach, CA 90278, United States

Red Robin Gourmet Burgers and Brews image

Location on the map

Redondo Beach, Los Angeles County, California, US

Phone: +1 310-542-2488
Site: https://locations.redrobin.com/c...

Opening hours

Monday:11 AM–10 PM
Tuesday:11 AM–10 PM
Wednesday:11 AM–10 PM
Thursday:11 AM–10 PM
Friday:11 AM–10 PM
Saturday:11 AM–10 PM
Sunday:11 AM–9 PM

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Total reviews rating 4.2

199 Reviews for Red Robin Gourmet Burgers and Brews 2024:

Review №1

2024-05-26 01:27:50

We haven’t been to a Red Robin for a while, and decided to come by for a Royal (Egg) burger for brunch. We were reminded of the delicious bottomless Freckled (strawberry) Lemonade.It wasn’t too crowded around Saturday noon, they were flexible to let us sit anywhere. We sat outdoors with our puppy, it was comfortable and clean. Server came quickly and fairly frequently even though we were the only table outside.The Royal Red Robin was excellent, beautifully served with sunny side up. My wife had the Founder’s Favorite Pizza, and it was pretty good, too.

Review №2

2024-07-02 03:41:37

Biggest cockroach I have ever seen! I have been here several times and it’s been good. Went here recently and after ordering the food we had the largest cockroach come visit at our booth. I informed our waitress who then consulted the manager. The manager said he’d bag our food to go and would not be charged. Then he brought the food in a bad and said he’d give 20% discount instead of no charge. I said I’d rather not pay and left without the food. I was pretty unhappy with the whole experience. Where’s there’s one cockroach there’s gotta be more.

Review №3

2024-04-24 03:43:12

Great place to enjoy your friends and family celebrations. I had my Bday here, service was good, food was delicious recommend the burgers and strawberry frackeled lemonade.

Review №4

2024-04-01 07:39:02

Hungry for a good Burger and fries we ended up here because another favorite location was closed (too bad for them) and Red Robin usually satisfies that craving.You just cannot go wrong with their variety in burgers and of course the bottomless fry options are awesome.Most locations have the same quality in service and great tasting burgers on the menu and this location didnt disappoint.I got their Blue cheese burger and bottomless sweet potato fries, wifey got their Impossible burger, bottomless fries, and last but not least our daughter got their bacon cheeseburger with bottomless fries as well.All of our burgers were delicious and satisfied our hamburger cravings.The restaurant was clean, organized, and our server (young latina queen with light makeup and nails did quite nicely) was accommodating with her excellent services.I have to add that their service was quite pleasing, very polite, professional, and even the manager checked on us and accommodated us with a simple request and that means everything to me.Great job with the service here Red Robin!You guys get a 5 stars up, down, and all around!Sorry guys I took only one photo of my burger because we were too hungry and went straight to eating after our meal arrived.

Review №5

2024-01-11 22:00:58

We went to the restaurant and ordered for take out for a school fundraiser. The wait staff went above and beyond to help us- even giving my hangry child the side of kettle chips from the kids meal early while the rest of the food was being prepped. The food was ready quickly also.I had the Avo-Cobb-O salad which had a perfect ratio of ingredients- will definitely come back for this. Kiddo enjoyed the cluck-a-doodles with a poppin purple lemonade. I did find the freckled lemonade too sweet for my taste but I just watered it down with some sparking water and it was perfect. I wished theyd had more diet soda offerings than just diet coke but thats just me. Of special mention is the cheesy mozzarella twists with marinara- super delicious. The teriyaki chicken was a solid choice. We would have liked the time to eat in - it looked like a lot of families from our school were fans of this fundraiser but unfortunately had to run errands- well definitely be back though.

Review №6

2024-06-28 03:34:50

Food was AMAZING 🤩 We ordered 4 different items, each one better than the other. Their Impossible Burger was the best! Our server was exceptional. She made our experience such a good one. Basically, great food and great service.

Review №7

2024-01-27 02:20:23

RR the Banzai & Red Royal burgers always the best. Had the pizza as well and you cant go wrong with that. Love the burgers and service every-time we go.

Review №8

2023-08-13 02:25:26

Came here for lunch and the service was really outstanding excellent excellent customer service everyone was attentive without being overbearing. The burgers were really good they have one that you can dip in cheese fondue right now and its really good unlimited fries and lemonade is also a great touch. We never had Red Robin on our list but it was so great that we are looking forward to returning

Review №9

2024-04-06 12:44:23

Im not sure if this is the last Red Robins 🤔 in Southbay, but it has to do better. The people werent rude but just not happy to be working there. I used to take my mom there for lunch many years ago and found I to be a wonderful dining experience. I know its not a 5-star restaurant 🙄 but the host and service were always very attentive. To be honest, it was almost like a grab and go fast food spot. Do better. You once knew better.

Review №10

2021-06-19 01:10:11

Great place for a quick bite!! We arrived like at 9pm the staff was super great! We had appetizers the onion ring tower was delicious. The black n bleu burger was good but was too messy to pick up and eat with your hands, so I used a knife and fork. Great desserts. Michael was our waiter ..great service all the way through! Recommend this Red Robin!!

Review №11

2023-11-28 17:29:57

We really loved it here! There was a lot of gluten free options and the staff were so kind and helpful. I liked the gadgets on the table for ordering and but they do charge extra for the kids games and they add it to your bill but there is no information until after the kids play with it. It’s called an entertainment fee and it was not a lot of money. I had the burnt end burger on gluten free bun and it was probably the best one I have ever had. The fries were endless and the kids Mac and cheese was also endless and of course the drinks were endless. The prices were reasonable and we felt like royalty. Thank you for a wonderful experience ❤️

Review №12

2017-12-22 17:07:09

With a lot of burger options in the South Bay this place stands out as one of the juicy best!I always get incredibly good service and if theres ever a problem, the management has had huge common sense and always willing to go the extra mile.I go there for my birthday every year and my burger is free! You cant beat bottomless french fries!Get involved in the rewards program! Totally worth it

Review №13

2024-05-07 05:36:07

The staff at red Robin took amazing care of our large party on Saturday night. We wanted to sit outside and even though the patio wasnt currently in use, they turned on the heater and made it happen. Thanks for a great experience!

Review №14

2018-11-06 17:23:47

Been here many times and have never been disappointed! Went on Saturday with a party of 3, they were super busy and our wait time to be seated was about 25 minutes. Once seated our server came to our table very quick, she was friendly and helpful and with a big smile on her face (loved it) I started with their wedge salad and loved every bit of it!! Cheese Burger was made perfectly full of so much flavor n you cant beat the bottomless fries!! You must have a freckled lemonade! Everything was Delicious and service was great!!

Review №15

2024-03-10 02:05:26

Nice clean. ambience is chill. food took a little too long, and portions are questionable. I ate there when it was pouring outside. there was maybe 3 people. food too long. I had to asked for my mineral water 3 times. I keep getting ice on my drink even though I didnt asked for Ice three times.

Review №16

2024-06-22 23:12:28

Clucks are now half the size they use to be.Makes me sad /: and it’s still 14.99

Review №17

2024-01-15 21:07:08

I used to love coming here as a kid, but my adult experience was different. They were out of sweet potato fries and broccoli before 6:30 p.m. The house salad and the avocado burger were a mushy, tasteless mess. On the other hand, the scorpion burger was good. Our service was great, but the food was just alright. The bottomless sides are the best thing theyve got going for them. Also, the chairs were uncomfortable. Im tall, but my feet were dangling. The tables should at least have a railing for the feet like bars do, or they should be standard sized tables and standard height chairs. Lastly, the womens restroom was tiny and gross. The biggest stall was leaking and out of order, while the other two caused claustrophobia with or without my jacket. And there were no hooks in the stall to hang my purse, a big no-no for me. A restaurant that serves bottomless drinks and food should have a clean, tidy, more spacious bathroom for guests to use.

Review №18

2024-04-29 05:13:49

The manager brought our fries out and asked us how our food was. The server was super nice and attentive. It was a really nice birthday dinner! 🎂

Review №19

2024-04-06 23:44:57

We ordered online and food was ready when we got there. Google says there is curbside pickup, but you have to go into restaurants to get food. Impossible burger and pig burger were good, sort of alot of sauce. The fries seemed sort of off. I think next time we would eat in.

Review №20

2024-04-30 21:39:09

The staff was on it kind polite just overall amazing however the food was subpar at best the chicken strips tasted frozen the fries were mildly seasoned but the cooking temperature was all over the place

Review №21

2024-03-24 02:06:22

Honestly just a horrible experience and its at the fault of management and corporate. The entire restaurant is designed poorly and WAY too crowded. My coworker and Is feet kept touching the whole time and there was barely enough table room for 2 plates. The crowding made the place very raucous too so my coworkers order specifications were ALL incorrect. Every item he recieved wad wrong. I enjoyed my meal in an uncomfortable sear but his meal was ruined for sure.

Review №22

2022-10-17 03:32:47

The Buzzin chicken sandwich was good not great( not crispy enough) but hit the spot. I had the 💜 prickly drink and it was delicious, the steak fries was fresh/hot. The staff was very accommodating and friendly

Review №23

2024-02-18 04:36:36

Our server Michael was awesome!!! Very attentive, bright and fun!The food was not that great😔. The bottomless french fries were subpar and the cod on my fish sandwich was bland.

Review №24

2024-02-24 11:57:55

Went here on two separate occasions, and the service and food was superb. Servers were very attentive and polite, giving service with a smile and efficiency. Food was just as satisfying.

Review №25

2024-06-18 20:20:46

Food did not meet expectations, kind of bland. Ribs were actually good; however burgers didnt make the cut, surprisingly??

Review №26

2024-04-14 19:36:41

Came in for the bottomless root beer floats and fries and left decently surprised! I haven’t been to a Red Robin in forever so I didn’t have any set expectations. I ordered the Bleu Ribbon burger with extra bleu cheese crumbles and steak fries and a root beer float, but also had a chance to try their bacon cheese fondue and freckled lemonade from a friend. The burger was well cooked to my preference, and had a decent presentation. They gave a good first portion of fries and the root beer float came in the large cups for an enhanced presentation. Great service from our server and staff, and was able to split the payment with ease. A really cute spot, especially with the mini fair the SouthBay Galleria is hosting so we were seated with a view of a Ferris Wheel. I also learned they have painted baseballs in every location that mimic the American flag which is cute. Loved it!

Review №27

2019-10-20 04:38:07

The atmosphere was cool but I went for the food not the atmosphere. My burger was decent but the bottom bun was extremely soggy, unfortunately I dont know if it was because the meat was that juicy of something else. I asked for my burger to be well done but it was pink through out. I felt like I received a Happy meal portion of fries with my burger. Yeah I know theyre bottomless but give me enough to compliment my burger on the first go round. The server was also polite. 🔥🔥🔥

Review №28

2021-08-22 20:43:09

The food was great burgers onion ring tower, etc but the service needs uplifting. Also the restroom and restaurant furniture are horribly raggedy including the outside patio. Doesn’t seem like the pics on google show the true condition of this location. The lemon they brought to me seemed spoiled and unappetizing. Our table was unbalanced and wouldn’t stop rocking and the top of it was broken and falling apart such a shame for a place with great food. The bathroom was unacceptable and disgusting this location needs upgrading asap

Review №29

2018-06-29 23:33:19

Loved the crispy fries. The hamburger had a great flavor for the price of under $7. The staff was helpful and attentive.

Review №30

2024-02-01 19:18:07

I ate here Jan 25th (last Thursday) and found human feces in my fries…I have 2 seperate couples who were dinning next to me as witnesses on camera..it was a devastating experience..I’m 7 months pregnant and this is a huge concern. When I told the manager Louis, he didn’t take the matter serious and walked off after not completing the mandatory incident report. I then asked for the General Manager Claudia and she didn’t make a complete report of the feces found in my fries..proceeded to rush me out by saying “don’t pay for the food, we will take care of it” (which was far from the point). They told me I would be contacted by corporate which hasn’t been done yet. So I’m taking legal action! I kept the fries which is being tested by a lab for human feces! I called the health department and made an emergency report and also contacted the police and made an incident report ! RED ROBIN STILL HAS NOT CONTACTED ME ABOUT THIS INCIDENT OF HUMAN FECES (Booboo) BEING FOUND IN MY FOUND IN MY FOOD. The managers on duty didn’t take the matter serious and I believe this act was done purposely which is a devilish act ! THIS LOCATION NEEDS TO BE CLOSED AND INVESTIGATED IMMEDIATELY!

Review №31

2024-03-20 13:37:23

The service is good, burgers and always just ok. Fries are good. The pizzas looked good, we did not have one though.

Review №32

2024-04-14 00:01:22

The food was great and affordable. Maria, our server was attentive and the atmosphere was comfortable and casual.

Review №33

2021-07-02 22:08:13

RedRobin used to be a place… I would go and feel very happy; I would know I would find the best of the best on gourmet burgers; where I would find some creative options which I really felt tempted to try. Now it’s just, just, maybe one step up to a McDonalds? A place to take your family and friends with families for a happy meal fused into a forced happy hour with people you know you have to tolerate!? So, where do I start?In the burger menu, you find what has turned to be the wildly known veggie option named “impossible burger” as the third option. In a menu with more than 10 burger options you find the veggie option not in 8th or 6th, but in 3rd place!? Ok vegetarians, apparently RedRobin is now concerned with you guys as a main customer persona…Now, I have to point out what I consider to be the main issue: RR reduced the size of their burger patties after the pandemic begun. Why? WHY!!?? The burger patty is thin. THIN!! And if that is not enough, they only serve medium and well done. Yes, you read this right. A Gourmet burger restaurant won’t serve rare, and won’t serve medium rare options. They only have two options. And worst: they are only capable of delivering well done. I ordered the rarest possible alternative begging for more rare than medium and they brought me a very well done burger patty. Why are they so afraid of serving undercooked meat here in the 🇺🇸!? I am from Brazil, where logistics sucks for delivering meat from the farms, and supermarket chains save on cost by turning off their freezers and refrigerators at night. We don’t trust our meats, but WE STILL GET HIGH AS F… BURGER PATTIES THAT ARE TOTALLY RARE IF THAT IS WHAT WE WANT!!!And I noticed there is some “health concern” by posting next to the menu items the amount of calories. At the same time, the policy is to serve bottomless fries to everyone that orders a burger. Congrats, total sense 👏… 🙄I am still giving at least 3 stars because the mad love burger was tasty, even though the meat wasn’t that juicy, as expected when served a well done burger patty. Why is it called well done? Should be called poorly done, which is what meat becomes when they are overcooked.Anyway, I am on a mission to find the last hard core American Burger; one that consists on a tall, thick, juicy, medium rare, high quality angus burger patty. You can pretty much screw up on everything else, but one day I’ll have my perfect burger patty in America.. Or maybe they don’t exist anymore in the land of the free???

Review №34

2018-07-26 06:24:04

We dont come here often but when we do they are always crowded. The prices are decent and the service is top notch. They offer a wide variety of burgers and the seasoning on their bottomless fries is really good. Only problem, the burgers are a little small. Even their double burgers can be held with one hand. Other than that, its all good.

Review №35

2023-10-26 00:47:48

Excellent tasting burgers. Best quality available. The gold standard by which I judge all other burger restaurants. Service a little poor. I had to get up and find my waitress to get a fries refill. Informed on corporate web site and got no reply about this.Very limited charging outlets for your phone.

Review №36

2023-10-13 10:20:49

We ate here for a earlier afternoon lunch Thursday October 13th. We sat at the bar and had by far the best customer service . We interacted with the manager who turned the TV to sports for us And our bartender Angie was very friendly, and on top of it. She checked on us after we received our food, and asked us if we needed refills on fries and simply took great care of us.Every employee within reach said hello as we walked in the door. It was great customer service. Thank you!

Review №37

2022-04-15 02:43:15

Haven’t been here, for a while. Very happy to have come. Food was delicious! I was greeted by a very friendly host, a hard working waitress ( Sabrina ), very nice and professional. She keeps her work area really clean. Overall experience was enjoyable and refreshing. Thank you.

Review №38

2019-04-27 07:35:18

5 stars! While this place wouldnt be considered to have the most gourmet burgers for many people, for being a quick, casual service burger restaurant, it is always on point with my appetite for a really satisfying burger. I have not been disappointed.I love and recommend the Prime Chophouse and the A.1. Peppercorn Burger, the Cobb salad was delicious and if you love steak fries they got them. Side not, I love their barbeque sauce. It is perfectly sweet and tangy and adds to both burgers beautifully. I recommend getting the sauces on the side though because the burgers taste great without it, they have a nice charboiled flavor and are a great size. Quality and consistency are always here.

Review №39

2024-05-06 04:35:57

Food is always good. If something is wrong I know the waiter or supervisor will fix it immediately.

Review №40

2024-03-17 23:35:42

The only problem I had was the fries brought put with my burger were luke warm. Thankfully the fries are unlimited so I request another batch.

Review №41

2024-04-09 06:59:47

Great customer service. Reasonable prices. Decent food. Keep it up.

Review №42

2017-10-10 17:57:51

First time @ Red Robin. I must say I wasnt really impressed by the look. Tables are a cramped together. The greeter seats us @ a table that wasnt cleaned. Minus 2 stars. But I must admit the burgers were excellent 👌👍very fresh. Fries werent to bad either. Cant remember what the name of the drink I had was called, but it to was 🔥🔥🔥overall 3 out of 5. If not for the tight quarters...

Review №43

2024-02-19 19:05:19

Food quality has slipped over the years. Smaller portions, higher prices. Restaurant was busy but noisy.

Review №44

2023-12-13 05:29:02

The food here is absolutely delicious and well worth the price. The Crispy Parmesan Brussel Sprouts were surprisingly one of the best things I have eaten here, but their burgers are always good.

Review №45

2024-03-19 13:16:52

Can never go wrong with their burgers especially avocado and bacon burger. Made it protein style and it was so delicious!

Review №46

2023-09-01 02:50:04

So the look inside seemed ghetto. What I mean the bartender the server all tatted. Our server seemed like he was in cloud 9. We didnt even get offered endless fries to start got our drinks wrong. But compare to the Red Robin in Downey the service and atmosphere was off. Next time I go I am just going to have to drive out to Downey unfortunately. The plus side, the food was good though 😋 👌

Review №47

2020-01-27 08:20:17

Ive missed this place, but man its their food good. Their service is excellent.

Review №48

2022-02-26 00:24:03

Like it says home of the GOURMET BURGER.However,Something interesting though.When I hovered over the Electronic Red Robin email containing the Electronic Receipt on my desktop, it said Olive Garden...Great Lunch then a movie: UNCHARTED

Review №49

2024-06-30 15:23:45

Food at Red Robin is Delicious no one can compare with their bottomless fries and different sides. The atmosphere is very friendly and polite! Staff is great

Review №50

2024-05-29 19:05:42

Burgers and chicken wrap were good also pretzels good. Bottomless fries.

Review №51

2023-06-04 07:43:13

Went here for graduation dinner. Fortunately at the time we went, at 8:30pm on Saturday, there was room for about 20 people in our party and sitting together. I had the chicken wrap with broccoli on the side. The chicken wrap was delicious. The broccoli was good too to me, but do know its almost raw. And I had the Freckled Lemonade which was Strawberry Lemonade and it was very flavorful with lots of Strawberry pieces. The atmosphere was great and we all enjoyed ourselves.

Review №52

2024-03-02 04:03:42

The staff was great, but the quality of food has gone down.

Review №53

2023-03-02 05:41:13

I thought the food was really good. I really liked the choices of sides that went with the burger. I didnt really like the rushed feeling and how unattended our food server was. We needed extra napkins and ketchup. After waiting for her to come by, my husband got up and got what we needed from the bar tender. We never were asked or got any extra French fries. It wasnt bottomless as advertised. I would still go back to eat here.

Review №54

2019-05-15 22:13:42

Drove hella far to get them fries. So you know we got it in! Server seemed scared or something (might have been new) either way we tore it up! Aaaaaye!!!!

Review №55

2022-09-25 05:05:32

We had excellent service and the food was very good. I think its a decent value as well. Bottomless sides means my kid can get fries refill! She loves their hamburger on the kids menu. I had the CA Chicken and it was delicious. They have good onion rings too. I recommend it!

Review №56

2023-06-01 02:25:28

I have been here several times. And all of my interactions with the waitresses have been excellent. If you like beer, get the 22 ounce cup. I definitely enjoy having a burger with fries and a beer. It is definitely a good combination for sure.And I also like the fact that the burgers have tons of flavor.

Review №57

2023-02-28 16:24:03

Red Robin burgers are definitely the best. I always put a little bit of a couple burgers on my plate. The endless steak fries are definitely great as was my pear margarita and fried pickles. I have loved Red Robin since the first time I walked into my first one. It seems as if all of the restaurants have the same quality so you cant miss!😋

Review №58

2022-09-03 08:02:54

Mannnnn...enjoyed myself the food is good drinks gives a nice buzz perfect for the whole family

Review №59

2023-08-11 23:39:49

The service was at best… deplorable. I went to the manager, which was Useless, and a waste of time it’s unfortunate that there was no help whatsoever from three managers being present one name, Dylan, and one name Charles I didn’t get the other managers name. I would NEVER come back or refer someoneto this Red Robin restaurant. Absolutely unequivocally not.🎤

Review №60

2024-02-20 20:53:49

Not busy, food quality horrible and 1 server for the entire place, so needless to say, SLOW

Review №61

2022-12-12 00:20:11

I love dining in Red Robins. I have been going there for a few years now. Friendly relaxing atmosphere. The food is amazing and the service is excellent. My favorite server is a young lady named Angie. She is awesome.

Review №62

2023-03-02 14:34:42

Best thing about this place are its commercials. Restaurant felt like a old skool chuck e cheese without the arcade games. Ordered a pizza,a burger, and bottomless fries.... over priced food. I was especially disappointed with the pizza....really not good. The thin crust was disappointing and flavorless I understand it was a thin crust but it still has to taste like something. The whole pizza was a waste of $$...similar to a microwaveable pizza. The fries were bland....and resembled grocery store freezer aisle fries . We asked for garlic fries and they just top some un-melted cheese with some barley warmed-up garlic on them...(not great) Burger was average...but the bun was not soft.Needless to say we wont be returning. Workers did their best serving us. They seemed to be understaffed.

Review №63

2022-07-12 07:09:44

Went with my son and grandson. The service was good and they were very friendly. My hamburger was very good we ordered onion rings for an appetizer. They were nice and crispy. It was a nice dinner. We will go back. Also there was no waiting we got seated right away.

Review №64

2022-01-13 16:49:51

I definitely have my favorite server here (Claudia), but shes usually only serving during the daytime. Shout out to Claudia for being awesome!!!Anyway, we stopped in for dinner and had such a fun time! Our server, Jose, happened to be very friendly and we appreciated his energy. My son and I both ordered the fondue bacon cheeseburger and it did not disappoint! I love it when I love a new menu item!Lets see...other items ordered were a chicken sandwich, standard bacon cheeseburger, clucks and fries and mac and cheese. Seemed like everyone enjoyed the food, but I think mostly we enjoyed the experience.Thanks Jose for the good vibes!!!

Review №65

2024-02-11 07:54:37

Monster Burger Protein Style. Period.It was messy (Lettuce wrapped instead of a bun), but oh so good!!

Review №66

2023-04-27 00:59:13

Scorpion burger was OK... Wish it was spicier... Bottomless steak fries are always good with ranch though! Raspberry limeade was watered down. Otherwise, great service and not busy when we ate lunch around 330p!

Review №67

2022-05-10 19:07:40

The girl with red hair is absolutely stunning. She is an amazing worker and deserves a raise. I could easily tell she was the most concerned and hardworking worker during that shift. Her customer service was outstanding. The other workers did not seem as dedicated or professional at all. If I could steal her for my business, I totally would. I’m disappointed she was not my waitress!

Review №68

2023-12-23 08:58:34

Danielle was a real sweetheart and was very tentative and service was fast. Food was decent.

Review №69

2023-10-29 13:09:31

I love this location. Service is always great and the food always fresh and tasty. I hope this location stays around forever.

Review №70

2023-02-12 03:22:58

Red Robin food is good, but the service here is awful. 3 snotty hostesses standing around while dirty dishes pile high on empty tables and and customers are told theres an hour wait. This location is grubby and to be avoided.

Review №71

2022-03-18 21:55:30

Its a chain restaurant, what can I say. Runs like it should and the food is as good as any other RR location. But the servers are really sweet. Bailey was attentive and checked in with us every so often. Next time I think Ill wait for happy hour, though!

Review №72

2022-09-10 10:27:20

Horrible and worst. Im speechless...Red Robin didnt have burgers ( the grill wasnt able to be used). The restaurant was empty and they still got our orders wrong, missing items, slow service, the requests to refill the bottomless fries and side salad (didnt happen). Had a blast with my family though, I love us...

Review №73

2019-04-05 03:27:05

Fast and friendly service. Food always hot and bottomless steak fries.

Review №74

2017-12-09 22:15:23

Ordering to go I love their location I wasnt expecting a cup of fries while a waited but it was great they have great service I always come to this location when in town

Review №75

2023-10-03 03:42:47

The food was under cook when I asked for well done, our fries were half cooked, manager brought more fries that was burned, hard, staff workers were talking to each other, we were not served forks, knives, etc... this happen appox 8pm, this was the worst service ever & we come here every so often & I was disappointed with my friends party of 5,Hopefully things will be better next time.

Review №76

2023-04-17 23:50:22

Went on Easter. It was one of the few places open for a casual meal. We had a delightful time. Nice and quiet with tasty food. Not as noisy as usual.

Review №77

2022-12-01 09:01:53

Scannell was the most amazing waitress I have ever had! She made sure we had everything we needed without being a bother. Our order was correct and food tastes amazing I will be back to this location for sure as long as the service is as great as it was tonight! Thanks girly you rock👍🏾👍🏾👍🏾👍🏾Update:The service is trash! Im not sure if its because I dined in the evening or if our waitress worked a 20 hour shift alone but it was not the best visit. Im really big on energy and from the very first time she came to the table she had an attitude which made me not even want to order anything. The food was great per usual but, I could have really done without the attitude. She wasnt attentive AT ALL, she stood at the bar on her phone, our drinks never got refilled, she had a spill that she just put a sign over but never cleaned it up. I see now companies just need bodies in place. Whatever happened to offering decent customer service and taking pride in your work??? Wake up people you do realize you will be replaced with a machine sooner than later right!?!?

Review №78

2022-06-20 23:55:29

I visit this location to celebrate my sons birthday for our first time. All we keep hearing was negative complaints from the server. How she had to go was dishes how short staff they were. Could even honor to help sing happy birthday. Never visiting these restaurants again the worst!!

Review №79

2024-01-01 13:38:05

When I come home we have to eat here. Living in Texas, our Red Robin doesnt have pizza.

Review №80

2023-07-02 18:57:06

I ordered the BLTA and got food poisoning. Im not sure if it was the turkey or the mayo, but Im so disappointed that it has always been my favorite spot to go, but I dont think I will be going back but the service is awesome

Review №81

2023-02-23 22:40:38

Ive come to this location on several occasions and have never been disappointed.When ordering the broccoli as your side, be sure to get the melted garlic butter. Drench and dip!Its delish!

Review №82

2017-03-11 01:48:33

Great tasting burgers with bottomless steak fries, outstanding customer service.

Review №83

2023-10-22 23:06:56

I always order from Red Robin, my food is always on time and freshly made. I rate them 10+ excellent service and food is delicious.

Review №84

2024-05-14 13:11:16

Good service, infinite steak fries!

Review №85

2024-04-06 23:35:10

Food and service were both great!

Review №86

2021-05-24 03:18:02

Michael was an amazing waiter! Very attentive and polite, had our refills ready before we needed them. It was so refreshing to have service with a smile again, seems like thats been lacking many places lately. I was very impressed by his customer service! The food was perfect... zero complaints from myself, hubby, or 3 kids with different picky habits lol.I would call to reserve a table in advance if possible because we waited 70 minutes for a table due to the limit capacity during Covid. We had wandered from another activity in the mall which we were planning on resuming after lunch... so we were willing to wait, it was worth the wait!

Review №87

2022-09-15 01:52:28

Food was good; although I was a little disappointed they no longer have their Blue Ribbon Bourbon Burger, their Black & Bleu was close enough and super delish. However, it was the customer service I was really impressed with: The staff at this location are ON IT and should be the model for restaurants everywhere -- Communicative, courteous and efficient -- going above and beyond to make sure we were satisfied.

Review №88

2023-08-27 02:54:45

Good food like usual but didnt like the unclean areas clearly within view and so close to food. Also sorry to the people I snapped a photo of. I fix, I fix.

Review №89

2022-04-22 19:01:25

Service started off good food came out fast then waiter stopped coming back to check on us. Its bottomless fries so we asked for more fries & never received them. Had to wave some other worker down to ask for the check & to go box. Waiter never brought a to go box even tho I asked her twice. Waiter need to be retrained. Wish I got her name but she had pink hair. Dont go to this Red Robin. I wont be coming back ill go to the Lakewook location instead.

Review №90

2023-08-28 18:00:43

Good food good burgers. Fries are on point no big complaints have gone multiple times dine in delivery take out it all works

Review №91

2024-07-02 11:12:19

OmGIt’s was deliciousI enjoyed it

Review №92

2022-03-03 07:02:23

Service was the best Ive ever had. Didnt know what to do with my overflowing fry basket. Plenty of drink refills and food came very quickly. Excellent wait staff. Hubby had a good birthday.

Review №93

2018-06-13 17:38:32

We had a group if 10 men for a 6pm dinner. They made up a long table and seated us in 5 minutes. Server took great care of us with drinks and food in a timely fashion. Very pleasant young woman. We get together like this twice a year and the service is top notch. Oh, the food is great as well especially the burgers, fries and onion rings. Well be back.

Review №94

2018-07-06 01:15:54

I like their menu although I wish they had a larger variety of burgers to choose from.This place has never been empty or quiet every time Ive gone in, So thats a good sigh I suppose.The waitress assigned to our table was fine although scarce since she was serving a number of tables at the same time, so our drinks were not refilled promptly, and we never got our unlimited fries refilled even once. Oh well, probably for the best.

Review №95

2018-07-27 19:44:13

Great service, food came fast, waiter was very attentive! This South Galleria location is amazing

Review №96

2018-02-04 17:40:08

The service was good but the burgers were very plain the burger tasted like it wasnt even seasoned and everything else thats supposed to make a burger taste great just wasnt there. The only good thing we had were the Dijon wings. Then on top of that the manager came over and asked us how the food was and we both told her it wasnt that good so we got the check and she gave us 50% off but I dont know who she gave 50% off to but it wasnt me. The check came back and it was only 5$ off of what the original bill was. Which was 35$. So Ill never be going back. Anyways there my review from a couple days ago.

Review №97

2022-01-17 16:49:35

The food here is pretty good, I love the bottomless fries especially. They have really good service from my experience dining there and I forget the young lady that has served me but I wish that I can give her a shout out on here but yeah Red Robin is a good place to go down if you want to go grab a gourmet burger.

Review №98

2019-05-10 17:03:06

The food is okay for the price. The pig out burger was nothing special, a little pricey for $10. Unlimited offering of some sides and drinks is nice. Service was good for being what I thought was under-staffed. Rewards program makes everything a better deal. Its in a mall that Ive never had problems finding parking for. Although only 3 stars, I wouldnt mind returning.

Review №99

2022-07-30 09:58:38

I had the Whiskey River Barbeque Burger with Garlic Fries. Burger was cooked perfectly, tender and very juicy and the fries were hot and delicious. Service was excellent. I would definitely come back.

Review №100

2019-03-08 05:39:27

Warm melted shakes that came far later than I would consider acceptable, without the metal-cup excess shake on the side that the menu promised.Both of our meals were incorrect, one to the point where we had to ask for them to make the correct one again (Buffalo wings vs the desired BBQ wings).To say that service was slow would be an understatement. We waited 25 minutes for a box before getting up and leaving without our leftover food.On the bright side, staff were friendly. Most likely were understaffed/managed

Review №101

2021-08-05 05:46:10

Great meal. Wednesday was kids eats for $2.99. I took my 7 year old niece. She loved it. Great kid menu with lots of options. She chose carrots over French fries. Chocolate milk instead of soda. Great service.

Review №102

2023-03-22 13:24:48

I love the Red Robin. I have been going there for 40 years, not so sure about the pizza, though we tried it and it was OK, but their Burgers are the best!!!

Review №103

2022-05-02 22:58:10

I ate here for free with a gift card and can honestly say even though it was basically free it’s very disappointing. The tables and booths were filthy which was a red flag right off the bat, I mean it’s a restaurant, clean the tables at least… but the worst part is I ordered a burger well done and cut in half before it arrived to my table. Well done is apparently raw (not exaggerating)at this place, even cutting it in half it honestly amazed me that it reached my table. Gordon Ramsey would’ve shut the place down lol. No seriously don’t go here wasn’t even worth it for FREE!!! RIP RED ROBIN

Review №104

2021-08-19 02:32:44

The Scorpion Gourmet Burger, a limited time offering, is an adequate dish. The menu claims that they use a scorpion pepper sauce, but I was only able to faintly taste the heat from said peppers. Otherwise, the dish is fine and serviceable for the price point of $14.49.The customer service was also acceptable, with no real complaints aside from our waitress appearing to be overworked.

Review №105

2018-10-15 01:46:51

Love this place, Ive been coming for years! Great food and awesome service. The manager always makes attempts to approach your table and make sure your being helped and served. Absolutely love there mozzarella sticks and bottomless strawberry lemonade and steak fries! Delicious burgers too.

Review №106

2021-10-07 20:39:14

This was my first time here at Red Robin I really enjoyed it especially the onion ring tower.

Review №107

2020-03-08 05:04:08

One of our favorite restaurants 💜 Our server tonight was Matt and he was delightful! A party of 16 was seated right before us and Matt kept apologizing for the wait but everything came out super fast and was incredibly delicious! I got the Southern Comfort Burger for the first time and it was mind-blowingly good!!

Review №108

2022-01-28 18:28:02

I go here all the time and every year for my free birthday burger and I had a bacon cheeseburger and fries and as usual it was absolutely delicious. My server was Emely and she was so nice and efficient. Everything was perfect! Thank you Red Robbin❤️

Review №109

2022-07-25 03:40:27

Absolute worst service ever experienced! My waitress walked around with her EarPods on never checked on us one time. To make matters worse it was my daughter’s birthday and they never came back to the table. I will never done here again!

Review №110

2020-10-07 04:01:40

Good food, nice menu variety. Had fish and chips monster burger and another burger, all was very tasty cooked presented great. Great service. Outside seating may have to wait. We didnt. Safe practice for covid aware. P.S. battered cod was really good.

Review №111

2018-07-19 04:37:18

The food is bomb! One thing I especially like, is that fact that they have some less expensive items on the menu that are still great quality and great tasting! Costumer service is amazing every time I go there, and theres almost no wait. The most Ive ever wanted was probably 15-20 minutes. Definitely recommend!

Review №112

2023-08-27 14:43:29

The food is always great! Service is o. Point. My personal favorites are the hot wings.

Review №113

2024-05-17 22:07:51

Always a great burger and milkshakes!

Review №114

2018-02-12 08:19:45

The food is descent and the atmosphere is pleasant. The service is extremely slow. The other problem was the restroom. I didnt use it because the only open stall had no toilet seat covers and the hook was broken so I couldnt hang my bag or coat. The restaurant decor is nice though.

Review №115

2023-09-11 00:56:34

I really enjoyed my food selection. Fresh food and great service.

Review №116

2018-10-03 18:52:30

This is a regular place for family gatherings. The customer service is good, and the food is delicious 😋.My favorite birthday restaurant. Its a little busy on weekends which is normal, but the staff is great at making your dining experience a pleasant one, and the food is delicious. Sign up for their royalty club and get a free birthday burger as well as a point for every burger you buy to get a free one.

Review №117

2019-12-24 14:21:05

Our waitress Ari was wonderful. My Turkey burger was good except I didnt know I had to pay a dollar more for onions. I dont like paying on those tankr kiosks because they are full of germs and bacteria. Plus a device could be placed inside the machine to gather your card information. I will not do it again. Two weeks prior My server was not very good. Plus when I finally received my burger it was beef and not Turkey. The server proceeded to tell me that the tavern burgers only had beef meat. That should information should have been given to me before the order was put in. I told her I didnt want it and she actually expected me to keep it anyway and to pay for something I didnt want. She sent the manager over. I dont know what part of Im not waiting for another order they did not understand

Review №118

2019-08-21 05:54:51

I bought a Wedgie burger with the Impossible Patty (my first Impossible burger) and I thought maybe I was eating beef. It is too good. I got the brightest smile from one of the staff who handed my food, she asked if my poppy dressing was enough (even they gave me 2 containers for a side of salads). The smile was the best part. She gave me a cup of wedge fries which were on the house. They were super hot, I couldnt even eat them in my car. Still hot they were in my place. The fries are not oily like other restaurants, no old oil smell. Sure worth the $$. Thank you !Poppy dressing is a killer if you like a bit sweet dressing.

Review №119

2024-02-06 19:08:41

Red Robbins has always been good, and still is!!

Review №120

2018-04-14 03:38:32

Best burgers in town & the largest selection, great never ending Steak Fries! Good all around menu, lots of options. Good kids menu. Has a bar if you want or their own speciality drinks that are worth trying out. We eat there regularly, have a the best rewards system.

Review №121

2023-07-25 19:19:29

The waitress did not bring utensils or napkins. She ghosted us and we constantly had to ask the rest of the staff for everything.

Review №122

2021-06-21 14:26:59

Went yesterday for a burger for Fathers Day. Wait was an hour. I really like their fries. Burgers too. Plenty of tables. It was about 5:30pm. I was too hungry to wait an hour. Settled for Islands. No wait time. Good atmosphere. Still had my burger. I prefer Red Robin French fries. Next time.

Review №123

2019-05-16 03:26:42

Love Red Robin burgers they have so many choices. I had the chicken salad it was fresh and very good. The waiters was nice and attentive but he forgot me and my sisters garlic bread. A first for me at Red Robin I love their burgers especially the blue cheese! Its yummy:)

Review №124

2022-04-17 04:39:49

It was pretty busy but still, food came fast, restrooms were super clean, they sanitize tables great, customer service from greeting to walking to table to getting order was just absolutely perfect! So friendly, nice, cool and everything was great!

Review №125

2018-05-08 16:31:59

Love the burgers!! We never eat anything else. Service is great or horrible.. flip of the coin. Wait to be seated is usually long. Our most recent visit the burgers were smaller and beef patty was half the thickness and they were stingy with the bottomless fries.

Review №126

2022-03-07 19:34:57

I really enjoyed going to Red Robin. I had the Teriyaki Chicken sandwich & fries & they were great! We were seated immediately & had great service. We both had a wonderful experience there & will be going back soon.

Review №127

2018-07-10 15:48:16

Located in the South Bay Galleria this restaurant is known for their burgers but recently added other items to their menu to really attract a wide range of guest. It can get crowded and the wait time can be a bit long but overall really great. The bar area is great to grab a drink and some food watch a game if you have no children with you. Also they have unlimited steak fries.

Review №128

2018-05-05 19:32:09

I always enjoy this restaurant. The food has a consistently good quality and management always takes care of issues. They have the best extra crispy fries than anywhere else if you all for it. They also can have Paleo friendly adjustments such as burgers without buns and bottomless broccoli instead of bottomless fries.I recommend the A1 Peppercorn burger which is my favorite.This location is at a mall, but its easily accessible from outside the mall.

Review №129

2021-12-12 01:46:27

They have lots of great burgers but you just got to find the one you love. Mine is the burning love with fries. We also usually get the onion ring tower which is so yummy. Always come out stuffed but happy.

Review №130

2023-09-05 10:52:15

They got my order wrong. They corrected it. Great service. Great food 😋

Review №131

2019-04-16 15:36:08

I have to say everytime time we go the staff is awesome! The food is fresh and amazing. Also I love is that the staff works as a team and they are all working with a great smile. It makes a huge difference, it makes us feel comfortable.

Review №132

2018-06-12 19:27:35

Took the kiddos for a late lunch/early dinner. They all enjoyed their burgers and you cant beat bottomless fries! My daughter is Vegan and they took great care to ensure her meal was correct. Good food, fast service, and smiling faces 👍

Review №133

2023-02-23 16:58:31

So if u come to Red Robin & like onion rings then theirs are a must! Havent had a burger yet that isnt gd & their lemonades are bombChicken cobb salad is also great

Review №134

2023-06-09 03:22:01

Very nice place!

Review №135

2018-07-22 03:13:29

Ive always loved Red Robin for their delicious burgers, bottomless fries AND root beer floats! The service is always on point, (for me anyway) and I will always be a returning customer! If you love great food in a pretty chill atmosphere, then this is the place for you!

Review №136

2017-06-08 14:12:39

Over a long period of time Ive experienced the worse customer service ever from this Red Robin at South Bay Galleria. Multiple times Ive called to place a food order - Ive been put on hold for over 5 minutes. Ive called 10 + times with no answer. Its like as soon as you say I want to go (or press to go on the phone pad) you get ignored! This hasnt happened just once or twice. Its been multiple times. Once I was trying to place a phone order and I was 20 minutes away. I arrived there before I could get someone on the phone to take my order. Im done with them. Food is good, but otherwise they suck

Review №137

2019-08-04 00:30:05

Service is terrible. Had to get up and look for a waiter so we could order. Food was good but the service was too slow. The bottomless fries gimmick is a scam they never refill your basket. Unlimited refill would be great if we would be offered the refills.

Review №138

2021-09-22 01:00:09

Awesome food ! good prices, good beer, very nice quiet atmosphere eating at the bar. Lately Ive been going there once a week and the loving it every time with the impossible scorpion Burger and the endless steak fries ❤️👍

Review №139

2023-01-24 02:40:46

Me and my family went to eat at Red Robin 😋 I was so happy with the service that had great 👍 customer service, looking if we needed anything every 10 minutes

Review №140

2023-08-20 16:45:55

I had a great birthday meal

Review №141

2021-11-09 21:18:58

Manager on 11/9 at 1230 was extremely rude. I came in for my free veterans meal and he turned me away. I had all my paperwork and he turned me away because of a glitch in their app. They made the burger and then just threw it away because he’s so stubborn. Completely disrespectful

Review №142

2020-02-01 04:27:15

The last 3 times Ive come here with my friend the food was great, but the service was terrible. They barely stopped by to check on us and we had to wait forever for our food and refills. They can definitely improve on their customer service.

Review №143

2021-07-21 05:46:10

Service great and attentive first off...food was good...and fries were great...my only gripe was that peach iced tea....there were some crumbs in it.....but I just ordered a sprite and all was well.....my hubby and I love coming here...its just good to us...and the staff is always kind and helpful...thank you!

Review №144

2018-11-28 06:24:23

I will be honest and blunt the servers had attitude and gave dirty looks.however the person who was our waitress she was awesome and attentive. A smile goes a long way and good service with a smile on your face says hey Im ready to do my job and nobody wants to see a grumpy face.

Review №145

2016-02-14 00:37:32

Not sure what happened to this place but me and my cousin loved to go here. The food service has become really slow (45-50 minutes, come on really, the bottom bun was soggy), we got our drinks a couple of minutes before the food arrived, and we were practically ignored asking for service from a random server. Our server was nice but never passed by.

Review №146

2023-10-29 05:01:39

The blue Ribbon burger was amazing. The fries crispy everything was soooooooo good. 😋

Review №147

2023-10-28 03:02:21

I love their fries and burgers! Ive been coming here since i was a teenager. They went down hill but they improved the food so its delish again 🩷

Review №148

2018-02-07 21:09:48

Not busy, but we stood at entry counter and watched employees walk by at least six times. Do they not want customers because there are many other choices... So my tortilla was so tough I couldnt bite it, then couldnt chew it. There was a mushroom in my garlic fries. Would not recommend.

Review №149

2023-07-10 02:11:22

Server toom order did not get it right and never checked on us until she gave us the bill and area were we were seated was not clean and i had to get up and get my own silverware

Review №150

2024-04-11 15:21:10

It is a nice place to eat at.

Review №151

2018-06-11 20:11:46

Yummy burgers!!! Good service too.

Review №152

2018-07-17 01:45:06

Oh my, I was so disappointed. Now I like Red Robin, but this particular restaurant failed me. The salad was wilted the bread was hard. I mean the bread was as if it was frozen and the put it into the microwave to defrost it and it just turned to stone. The manager took the burger back and brought me out another wilted salad. Customer service was just as bad as the food. Lakewood Red Robin much better .

Review №153

2017-10-29 06:19:57

Was here earlier of all times that I been here must say was the worst service of all times. 1st wrong drink, 2nd wrong order. I was so upset we were out for family dinner felt bad for my husband his plate was wrong so I had to share my plate w him. Then he had nothing to drink by the time he got his meal, we order a beer well he was done eating by the time the server came w his drink. Really unsatisfied customer. And the service that was given.

Review №154

2019-04-18 11:56:03

Food took forever...and when i got my banzai burger (teriyaki, pineapple, cheese, lettuce and tomato) and tasted it, i found myself wanting to throw it away and go get Carls junior teriyaki pineapple burger instead.It had no flavor and i was extremely disappointed. The server was great tho. Sweet and attentive.

Review №155

2022-04-19 09:26:10

I gave them only 4 stars because of the customer service. The food is good and prepared quickly but they dont check on you after they bring you your food.

Review №156

2018-06-09 03:08:00

Best tasting burger we have had in our travels around California.Endless fries were also very nice.Salad was a good size but average quality.

Review №157

2021-06-10 12:42:37

Ive yet to have a bad experience. Customer service is great. Staff is friendly and always asking is there anything else we can get you. This is a great gourmet burger chain.

Review №158

2017-06-15 03:59:29

Great burgers and food. I suggest going for Tavern Burgers for those who get full quick. Theyre 6.99 each and 8.99 for an upgraded burger. All burgers come with endless fries so order as much as you want. Server kept checking up on us, positive attitude. Recommend.

Review №159

2023-03-21 21:27:20

Amazing scorpion burger!!! Yes - bite after bite I couldn’t resist - my mouth was slightly burning but I kept at it - gourmet love!

Review №160

2019-02-16 16:20:26

It has been a year since we visited last. Thank portions on the sides are laughable, the food was cold. My Turkey burger was ok, my husband hated the sauce on his salmon burgers. It will be another year before we go back. Oh, and the floor under my seat was so sticky, my shoes were sticky walking through the mall, movie theater and home.

Review №161

2023-06-20 04:42:33

It was very nice to go to Red Robin and get a good meal. I live in Ventura County and the Red Robin in Ventura and Oxnard are terrible.

Review №162

2023-04-28 05:37:10

Friendly staff, fair prices, clean, and endless fries 🍟 are always reasons I love this location.

Review №163

2019-07-07 07:58:15

Love this place full of joy and good vibes. All the staff is always so friendly and ready to serve you. My favorite burger is the pigout doublevtavern with fries and a side order of onion straws. They offer desserts too aswell as a variety of adult drinks.

Review №164

2023-02-28 14:18:56

My food wasnt very good at, and my waiter had my order wrong when I asked her response was do you still want the egg on your burger after I had already bitten in it.😢😔😢😔😢

Review №165

2021-06-28 01:26:31

Service was great! The food was a let down though. Not as flavorful as expected. Will try a different location and see if it is better next time.

Review №166

2018-07-23 06:30:00

I see where this place can get its bad reviews. It was a hit or miss with us. Our first waiter was not pleasent. But apparently he was on the way out. Got a replacement lady. Super helpful and very caring.Got two burgers and kids chicken tenders.Fire Burger thing was good. I got it with chicken and it had the Chipotle flavor. Not spicy at all. so dont be afraid of it. Was good. Not memorable to say. But satisfies the hunger.Salmon Burger was GREAT. Deff something Id get again if I ever came back. Not dry Salmon. Perfectly cooked and very flavorful. Makes you feel like you dont want it to end.Endless fries are nice. Not a big fan of them but the kids liked them.Chicken tenders were dry. Kids had a hard time chewing them. So that didnt get finished.Besides that we were offered more fries. But we cant because we were so full.Never ending Rootbeer Float is a must if you like it. I do! Hard time transfering root beer into the ice cream mug. But it got easier with a less full cup.Bathrooms were ok and unbussed tables. Meh.Enoy and Stay Wild!

Review №167

2020-01-09 17:23:52

The place has some age to it I been going to this place since i was a kid . The insides have had its time maybe a update the bathroom is horrible. Food was good however the milkshake was lacking in flavor like there wad no cream.

Review №168

2020-09-26 06:57:39

I grew up going to this joint since early 2000s and I believe I was 8. I love the 🍔 and theyre very good as always. My favorite is Whiskey River Bbq 🍔. Now I have a joined their rewards program for free and to earn points.

Review №169

2021-03-26 20:03:02

Omg!!!! The best burger Ive had in California way better than In a d Out. Ong the burgers are delicious I never ate here. Wow!! The monster burger dounle wow triple good. I do not play I will drag you until your skin is completely off. Robin Burgers 😳 its sad Im 47 and just now trying their burgers. Hold on I want another bite 😝 ok!! now!! omg!! Im so disappointed in myself. I wanted half for lunch and half for dinner its almost gone. I put it up sat here and started back eating the burgers are sooooo good I like them better than five guys to. I will be going to this place a whole lot I have been missing out smh. Im so full and the staff are all so amazing I absolutely love this Red Robin

Review №170

2020-08-29 03:13:32

If I could give zero stars I would. HORRIBLE customer service tonight!! Got there at the south bay location at 7:20pm. The lady said its and hour to and hour 30 wait and asked if I wanted to wait. I said yes. The guy comes and signs me up on the iPad. The email I received at 7:20pm said 60 mins so 8:20pm. We sit in the car. At 8:01pm they sent a text saying the closed at 8!?!? Didnt they know that when they told me it 60 mins? Went to talk with the manager. Lame apologies agent good enough and NO I dont want it to go I could have done that the 40 mins o was waiting. You KNEW you were closing at 8 so you shouldnt take reservations past that time smh..... sad poor poor planning manager.

Review №171

2019-01-10 00:39:23

Never disappointedYear update 2019: ummmm it went down hill very quick. Im at the less busiest time which is 4 and they are still running slow. At each table we heard a complaint about there food. Even my food. The burger cost $14 but came out the same size as a McDonald dollar menu burger. The sprite is flat, so is the margarita, the waiter kept running around and it was so hard to catch him. Once I asked for one thing, the waiter would leave right away before I said the other thing I needed. And he took his time coming to give the thing that I asked for! Idk man I’ve always came here when I was little. But now it’s just going downhill.

Review №172

2022-04-08 23:05:20

Great flavor, I Loved the cheeseburguer and the wedgie burguer 😂 definitely the fries are the very best in Town. Prices are reasonable for the good qualitity and quantity of the food. The staff was very nice to us✌️

Review №173

2022-03-17 07:21:47

The service here was very good the server was very attentive and respectful,the food here is very delicious,the only problem bis that its a bit pricey...but still worth it

Review №174

2022-09-07 23:47:37

This place was SO good! The food was amazing! and the staff was super kind!! Must go here when you get the chance!

Review №175

2018-06-17 05:02:22

Excellent service!!! Delicious food!!! Everyone is extremely nice!!!!

Review №176

2018-11-02 14:46:18

Usually i would say the food is great, but they have gone down hill. The service was ok but i was annoyed by the staff gossiping about each other i wasnt planning on having dinner to drama. And you can hear the cook in back yelling as he dropped stuff... My last choice if i ever go back.

Review №177

2012-07-16 04:01:03

We went there for a fund raiser. it was busy. but, once our order was taken it took over 55 min. for the food to get to the table. the burgers were cold. my daughters mac and cheese was more like cheese and soup. no napkins on table, no silver set up. at that point we walked out to never go back again.busy it was. we were told the cooks were backed up. lame excuse. when you build a restaurant should you not have enough cooks to cook for as many seats you have???

Review №178

2023-11-19 23:03:45

This was my first time eating at Red Robins. Incredibly delicious!!!

Review №179

2023-04-19 18:42:05

Had a great time with my love one and will return again. Food was outstanding.

Review №180

2019-08-10 13:08:15

Usually a good interaction however this time I immediately got sick and my lunch date also got sick later in the evening and continued to the following day. Her son also got sick after eating some of the left overs. Not a good feeling or experience.

Review №181

2023-08-29 08:49:02

Place was dirty the sinks in the bathroom were covered in calcium dust coded the platform between the tables.

Review №182

2019-11-16 20:04:20

Love the burger and the onion rings! The staff is so friendly. The only weird thing for me is that they gave us knives for our burger but our food was placed in a plastic basket plate and our burger was wrapped.

Review №183

2019-08-25 23:28:01

OMG! I got the chiki cado grilled chicken sandwich and it was so good to the last bite! And refills on my drinks and fries I cant go wrong with that, and my server was very very cool, left him a tip, because he went above and beyond when he about to get off work. Please keep doing what you guys do! I cant wait to come back!!😋😋

Review №184

2023-04-24 02:49:35

Oily cold, experience and maybe the Order takers, cooks too were trying to do there best.

Review №185

2021-03-12 15:57:51

— MAR 2021I ordered delivery from their website and it did not disappoint.

Review №186

2017-08-25 00:19:39

The Southern Charm Burger, the best burger Ive ever tasted!!!!!

Review №187

2021-11-30 22:04:09

Sat at the bar wat hed the.end of Lakers and bucks... Had two beers on tap. Black and Bleu burger with steak fries.. everything was delicious and portions were generous..I will be back.. thank you for the amazing service as well.

Review №188

2023-01-09 00:45:51

Bad service got seated server never came back to ask if we needed anything or refills she did make sure to check for her tip before we left

Review №189

2020-10-15 05:10:10

Our servers were absolutely wonderful, Mike and Dion I think was their names. I couldnt have asked for better service.. we well be back. Thank you both for being so assertive.

Review №190

2017-03-21 21:15:46

I took my mother here for lunch on a Tuesday, the food was good, and the service was good, but we only ordered a chicken wrap and a salad...it took a good 25-30 minutes before we received our meals. That just seems like a long time to me.

Review №191

2022-03-07 17:49:41

The service and staff excellent. The food was horrible. My burger was dry and my daughters pizza was burnt. Their kitchen staff sucks.

Review №192

2020-07-22 03:05:52

Employees and manager very nice, ordered shroom burger but did not know that burger described as medium well done still had pink and tasted to much like burger ling whopper, returned it. was told pink or all well done, forget terminology, so then seemed too well done which seemed dried and overdone, oh well. ordered ßweet potatoe fries, and chicken tortilla with sour cream. all of these very good, friend got other things like pig sonething which she very much enjoed.and steak fries, plus friend has award club she apparently shares with her grown kids.

Review №193

2015-09-27 02:59:20

Always had gpod time but recently service has not been up to pair. We had a time where we werent served our appetizer at all and explained to waiter that we didnt want anymore since it was not brought on time. Another incident was when my fiancees drink (Sprite) was served twice without syrup only carbonated water. Since then we may have gone 1 other timw without problems. But tonight with my Family of 6 waiting( 4 children 2 adults) for over 15 minutes and were told we were next. Once they said that 2 other parties were called to be seated but only were 2 and 3 peaople in party. Which I was ok with but when a family of 5 walked up to host all that came out of thw restaurants managers mouth was oh you have children? come along this way. At that point I looked around restaurant and wondered where 5 other people were gonna fit. But by that point it wasnt the point. My family could have been accomated for a meal with a high chair in that same sating for 5 that the manager corgially walked in. Never thought we would receive such rude and disrespectful experience. So i walked out with my family, and called to complain and the female who i spoke to told me that it was her manager who made that move. I told her that I will not be supporting the Red Robin franchise no longer.

Review №194

2021-11-28 07:22:48

Had a salad from this location today and it was the worst mistake ever… the food poisoning is horrible.. non stop runs and vomiting almost instantly after I ate it.. safe to say I’ll never go back here.

Review №195

2018-02-25 03:51:41

The Hostess was extremely rude, they had an hour wait time because they didn’t want to use the full restaurant’s capacity with outdoor seating, the food was overdone and the overall experience was awful. It was a complete waste of time and I will not be returning.

Review №196

2019-01-26 00:22:34

I will not be back at this restaurant. Trouble service always. Got my food, ask the server to bring me some more fries. Because everytime I come here it takes while for more fries. He did not refill my drink. When I reminded him about the fries and drink refill. He act as if it was the 1st time I asked him for it. You say bottomless fries. While that is a lie. When the server do not return to your table. I left out some upset. I work hard for my money I made the chioce to spend it her. BIG MISTAKE.

Review №197

2022-02-27 05:17:52

Good night in the South Bay Great and attentive service people Added some good items to the menu but burgers dont make me want to come back the way they used to

Review №198

2018-06-14 00:10:34

Ive been going to Red Robin at this location nd Lakewood, theyre both very clean nd fast service, nd very good food...prices could b better, they dont accept any discounts, at all!!! I think that is bad at this time of economoy, Im a senior nd I need help when I go out, u work all ur life nd when u get up n age, u expect discounts nd some kinda savings, so unless someone is treating me to my meal, I wont b back to any Red Robin!!! 🍽🍔🍔🍟🍟🌮🌭🍝🍛🍔🍞🍉🍇🍋🍇🍎🍎🍏🍎🍎🍔🍔🍟🍕🍝🍿🍟🍨🍦🍽🎓🎓📿💎💝

Review №199

2018-08-02 14:10:40

April was our waitress, she was great. We arrived 45 minutes before closing so it was extremely noisy more than normal. The food was hot and it tasted okay.