Real Auto Body in Santa Ana
Categories
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Auto body shop
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Auto painting
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Auto repair shop
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Towing service
Location on the map
Santa Ana, Orange County, California, US
Phone: +1 800-705-6495
Site: https://realautobody.com/
Edit info
Site: https://realautobody.com/
Opening hours
- Monday:8 AM–5 PM
- Tuesday:8 AM–5 PM
- Wednesday:8 AM–5 PM
- Thursday:8 AM–5 PM
- Friday:8 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 5
141 Reviews for Real Auto Body 2024:
Review №1
2024-05-30 19:34:22Superb job, Excellent service, Response time, Great Communication, Speedy turnarounds with updates on the stage of repairs.Ruby was my point of contact, very friendly and displayed stellar customer service. She explained step by step the process to me which made me feel very comfortable leaving my car with the repair shop to handle both my gieco insurance and repairs on the cars. I also had other had other damages to the car unrelated to the insurance claim and they were very transparent about the cost of repairs, I decided not to purchase a new replacement part however they insisted on finding me an alternative option free of charge. Im super satisfied with this repair shop and the team.Upon pick up, they did a stunning job cleaning interior and exterior of my car. Love how it turned out. Feels like a brand new car.Thank you Real Auto Body.I will be recommending my friends and families here.
Review №2
2024-06-10 21:36:17From start to finish, the process was made seamless. Professionalism above reproach. Had a hit and run incident in a store parking lot. Real Auto Body worked with my insurance directly and picked up the car on a flat bed, taking it from my home in south central LA to their facility. When the work was completed, they brought the vehicle back in pristine condition. They made sure not to rush through quality checks, taking their time to do it right. Very impressed with the entire process. Will highly recommend.
Review №3
2024-03-08 15:20:46As a regular customer of Real Auto Body, I can confidently say they consistently deliver excellent service. Their attention to detail and commitment to quality repairs have kept me coming back time and time again. Nick, Ruby, Joanna and all other team members are always courteous and go above and beyond to ensure my satisfaction. Whether its a small scratch or a major collision repair, they handle it with precision and care. Trustworthy, reliable, and highly recommended!As a rental car company, Real Auto Body is my go to body shop for all vehicles. Especially, for EVs Real Auto Body is the expert and always deliver phenomenal job. They recently repaired our Lucid Air Pure and BMWs. After the repair job done, the vehicles look newer than before. Let’s go Real Auto Body!
Review №4
2024-04-12 22:50:52I recently had my Tesla Model 3 repaired by Real Auto Body, and I couldnt be happier with the service. Ruby provided timely updates on the repair process, keeping me informed every step of the way. Nick handled the pick-up and delivery of my car with professionalism, making the process incredibly convenient for me. The repair job was done excellently, and my car looks as good as new.I highly recommend Real Auto Body for their top-notch service and excellent team!
Review №5
2024-05-10 16:49:46I had an amazing experience with Real Auto Body. Ruby was phenomenal with her customer service and communication, Nick was clear with his goals in the work that was being done, it was efficient, and I am very pleased with the final outcome. Thank you to the team at Real Auto Body!
Review №6
2024-06-26 16:53:57The service was exceptional from the beginning to the end! They kept me informed about the service and customer service was outstanding! Joanna is the Best in customer service 😊! I never had to call about anything because they kept me informed. The best part of it all they brought me a Rent-A-Car and picked my car up and did the same to return my car. My car look like is fresh off the lot.
Review №7
2023-12-30 01:41:06I recently had an incredible experience at Real Auto Body, and I feel compelled to share it. My Mercedes E 320 was in need of some serious TLC – it had its fair share of scratches, bumps, and a malfunctioning headlight. This is where the talented duo of James and Johnny stepped in.When I saw James and Johnny, I was greeted with professionalism and a genuine sense of care for my vehicle. James and Johnny assessed my car with great attention to detail and provided a clear, straightforward plan for the repairs. Their expertise was evident in every interaction. The transformation of my car was nothing short of amazing. The scratches and bumps were meticulously removed, restoring the body of my Mercedes to its original, flawless condition. Its as if those imperfections were never there! But what really blew me away was how they fixed the headlight. It now looks brand new, enhancing not just the cars appearance but also improving my night-time driving visibility. What impressed me the most was their commitment to quality and their efficient turnaround time. Its rare to find such a dedicated team who not only meets but exceeds expectations.If youre looking for top-notch auto body work, Real Auto Body is the place to go. Thanks to James and Johnny, my Mercedes E 320 looks as good as new. Their exceptional service and unparalleled craftsmanship have earned them a customer for life.
Review №8
2024-04-04 06:41:16Best experience I’ve ever had with a body shop. Joanna was the absolute best! She scheduled for my car to be picked up for service and then sent me regular updates on the process and timeline of my repairs. They were able to get my car done and then delivered to my driveway once the work was complete and my car looked brand new. Even brought my Tesla back fully charged and clean with a little gift in the passenger seat. I have already been raving about them to everyone I know and plan on referring my family and friends that are ever in need of bodywork on their vehicle. True white glove service and amazing work to go with it!
Review №9
2024-01-25 14:12:00Best body shop I ever dealt with. Nick and Ruby were just amazing and responsive as always. 2nd time using their services and I must say that they are top notch. Best of the best. I fully recommend them for Tesla repairs
Review №10
2024-04-16 14:18:44I cant say enough good things about Ruby and everyone at Real Auto Body. From the moment I submitted my request for help, everyone there jumped at the opportunity to help me.Communication and service is obviously a priority at Real Auto Body. They took care of all the communication with my insurance company, and made sure that I never had an unanswered question or concern. All along the process I told my wife that if the quality of the work was equal to the quality of the service my car would come back looking better than new... and I was not disappointed. The car came back looking amazing.Do not hesitate for one second to call Real Auto Body. They will take care of your vehicle and keep your mind at ease during the entire process.