Quality First Home Improvement, Inc. in Citrus Heights

Review №1

2024-04-21 00:17:37

Really enjoyed working with this team. The Quality First folks made it very smooth and easy to finance major fixes, and we got a beautiful new roof for our house and a fabulous paint job. My favorite part was how fast and seamlessly Oleg and his crew got our house painted. Our house looks so sharp! Highly recommend.

Review №2

2023-12-08 21:09:42

After Quality First completed my paint/dry rot repair last month, I found out I needed a roof (sooner than expected) and my skylight was cracked, and gutters rusted through. I loved the quality of the Painting job they did and the professionalism of the workers - there was no doubt Id have them do the rest of the exterior work!!So....Quality First also did my roof, gutters, and skylights this past week!!! The roof crew arrived punctually at 7am on Monday morning and had everything torn off and ready to start install in under 3 hours!!! It was so fast! With rain arriving Wednesday, I was hoping it would all be completed by the end of Tuesday - and to my amazement - they were done by the end of day Tuesday - with everything! They cleaned up the yard of any debris from the roof and it looked like theyd never been there - with the exception of my fabulous new cool roof, skylights, and gutters!!!They are even having a painter come back out to touch-up the spots where old walls/trim are exposed with the updates!Now I really do have a brand new house, and I didnt even have to move!!! Thank you Quality First - I look forward to my Patio cover early next year to complete the current work efforts!! :)

Review №3

2024-05-29 21:12:58

EDIT: Re: Owner response below to original review Ive tried calling and email several times with no response, big surprise. They even had the gall to have someone call me and offer to sell me more services. Just empty words to give the illusion that they were trying to fix my situation when they had ample time to do so in my complain to the California State Licensing Board about them.Worst possible service, even for a contractor. Under no circumstances should you use them. Heres a list of issues I had:1. We purchased our house and they had done solar and roof work for previous homeowners. We found the solar panel cables to be not conduited (not to code) and exposed wires in the garage. Even a sales rep pointed that out and requested someone to come fix. They never did.2. Said sales rep came by one year and inquired if we were interested in a backup home battery to connect to our solar panel system. We said we were. We did not hear back from him at all that year. One year later he came back again asking as if he had never been to visit. We foolishly again said we were interested and signed a contract with a deposit.3. Nine months go by and we dont hear ANYTHING from them on start of project. Their estimated start date was April, and its a violation of their license to not start within 20 days of that. They showed up unannounced in September, after we tried to cancel our contract with them. The only saving grace was that they had hired skilled SUBCONTRACTORS to do the battery installation work.4. And the biggest doozy, they had installed the incorrect type of roofing for the previous owners (simple shingles on a grade less than 7 degrees, not to code). Moss had built up and this allowed water to pool and leak through our roof and damage our roof. After months of emails saying someone would come out to inspect and fix, of course no one did. This roof was supposedly GAF warranted which was useless since GAF simply pointed me back to QF to get them to do the work. We were expecting our first child and the winter rains were imminent so I could not wait on them, which I doubt they ever would have addressed my concern.I ended up having to use separate contractor (extreme professionals) and it cost me ~$10k. I attempted to net out the cost with the battery contract, and they told me they could do a check swap for compensation to close out the books, to which I agreed. Then they gave me a story how they could pay me half and once my battery contract was closed they could pay me the other half. I took them at their word, which was of course a mistake, since once I paid the net amount on the battery contract they just went radio silent and Im stuck paying for their shoddy roof work that was supposedly warranted! Please dont ever use them.

Review №4

2024-06-19 18:15:22

Window installed in February 24. We noticed a big improvement right away, also had a large dust storm the week following installation. The new windows were almost totally dust proof, a real plus for living in Northern Nevada. Waited until summer to give review, very noticeable difference in maintaining a cool house. Install team was great, very happy overall.

Review №5

2024-01-19 06:04:37

The final chapter of my exterior makeover is complete! I had my old patio cover removed and replaced by a new one! In a few hours they tore out my one with dry rot and put up a beautiful new one-fixing the last of the dry rot on my house!When they found the dry rot behind a board, it was a matter of hours and I had a change order approved and ready! The very next morning they were back to complete the work with the same amazing workmanship!!Once again, the crew were on-time, professional, thorough, and took pride in their work! I now get to relax and enjoy my home without worry!Thank you Quality 1st for improving my home for life!!

Review №6

2024-05-23 19:01:00

We could not be happier with Quality First and am so happy that I responded to their reaching out to our neighborhood. I received very competitive bids for major jobs we are considering in the future, but not yet ready for. However, they were able to install leaf guards in the new gutters, ensuring downspouts were all working and fixing a plugged one, at an excellent rate. What pleased us even more, if that is possible, is that they were able to fix a dry rot issue, due to downspout landing on the roof and not into a gutter. The repair unbelievably was quoted at no extra cost!!! Augusto spent 4 hours and did such a beautiful job that you could not even notice that there had been a major repair. We would not consider using anyone else in the future. THANK YOU Quality Improvement for your excellent team, professional, high quality work and customer service, and great communication and financing options!!!

Review №7

2024-05-01 01:19:39

I am not one to write reviews, but I felt it prudent to do so after having a second positive experience with this company. Quality First did my roof and patio cover and now they’re replacing my front door. I had a positive experience with Colin Bardin. He was thoughtful and meticulous. He wasn’t pushy with upgrades and helped me get what I wanted. As with all companies, you should do your research to know what prices you should be paying, but these guys are worth giving your money too. I would recommend them for anybody who wants quality work at a fair price.

Review №8

2023-11-30 00:50:10

I had a kitchen remodel that included a quartz countertop, backsplash, and LED lighting. Very pleased with the quality of materials and work. Kitchen downtime was kept to a week, reasonable for a kitchen remodel. I had a low counter section that I was worried about, but they made it look really clean.

Review №9

2024-05-04 05:26:29

He was very thorough, knowledgeable, and professional about his line of work. Answered all questions that we had. He was patient and relatable. We are very genuinely happy about our next investment overall and look forward to our next remodeling. He is the best representation of Quality First Home Improvement.

Review №10

2024-01-26 22:58:28

Quality First was great and easy to work with. Andre is the BEST! He made the process seamless and went over all financing options. Mike came to take measurements for the windows and I could tell he was an expert at windows. The install guys were great too; efficient and cleaned everything up. Highly recommend everyone I worked with!