QES Computers in Pleasanton

Review №1

2024-02-16 16:59:40

My daughter and I still laugh about our visit and lesson learned. I dont recommend women or children shop here. We got a big sales pitch with fear tactics and an estimate for $159. Our request for something simple was denied. He didnt listen to what we said. He bragged about his expertise and insisted that a virus had corrupted my kids laptop. (Um, she dropped it, the case broke and lost 2 screws.) He became frustrated when I didnt bite on any of his changing sales pitches. He insisted that I didnt need 2 screws to secure the back of the case as the rivets were supposedly stripped. Guess what? Me, a woman, fixed everything. I bought screws from Amazon and used electrical tape until the screws arrived. Case now fits correctly w/o problems. I checked for viruses. No problems. I also freed up 25% space when I removed a bunch of free trial games that got stuffed on her computer. I also changed her power settings so that she didnt run her laptop so hot anymore. I also updated her various apps as well. This older man runs his repair shop like a bad auto repair place that preys on naivete of its clients and condescends to women.

Review №2

2016-01-12 00:02:41

These guys are honest, smart, and fast, good prices on repairs and upgrades. I have taken 3 laptops here, and they do great work.