Pure Luxe Medical - El Segundo in El Segundo

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Categories

  • Medical spa

Phone: +1 424-277-1642
Site: https://pureluxemedical.com/
Opening hours
  • Monday:Closed
  • Tuesday:10 AM–6 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–6 PM
  • Friday:10 AM–6 PM
  • Saturday:Closed
  • Sunday:Closed
Edit info

Total reviews rating 4.8

116 Reviews for Pure Luxe Medical - El Segundo 2024:

Review №1

2024-03-16 03:11:58

From the moment I walked in I was greeted by a sweet receptionist and I didn’t have to wait more than a couple of minutes before I was greeting by the beautiful Dinah. She explained the process made recommendations but didn’t try to shove products or services down my throat. Being the cheap person I am I used a Groupon but was never made to feel like I was less a valuable of a client. Their Botox units are competitively priced in comparison to others, the reception and treatment rooms are lovely and clean. I will be coming back for future treatments. Thank you

Review №2

2024-03-09 04:55:13

I will give 1 star because the staff was friendly. I tried here bc my previous injector moved and this was closer to my house. However I will not be going back. She did not even look at my facial movement to customize the treatment plan to ME. They just said “ok forehead is x amount, crows feet x amount” etc etc I have never gotten just a set amount of units in certain areas of my face. She did not assess how much movement I still had left from my last Botox and kept trying to upsell me. Then after telling them I already use medical grade skincare and was not interested in new products at this time they continued to try to convince me I needed to buy products they sell. The entire appointment felt like a scam to get me to spend as much money as I could. They also do not draw up the Botox in front of you so who knows if it is watered down or not. I would definitely advise going somewhere else where they care about you/your face and not just your money.

Review №3

2024-05-07 08:56:20

Bait and switch 100%! Do NOT come here. This is not an honest business. I paid for the service but didnt get it because I didnt need it, tried to sell me other stuff I didnt want, asked for a refund, and then switched up on you with all of a sudden two crazy consultation fees. Now I have to dispute this charge with my bank. Racheal at the front may have a friendly tone of voice, but dont let that fool you; she didnt care to help. She was okay with me not getting any work done and keeping my money. Selfish. They will reap what they sow, is all Im saying. Horrible experience I didnt expect to get scammed this way.Update: Never got my money back straight scam artist! Worst experience ever! This is a warning ⚠️ to everyone who wants to put their money into looking better, dont do it! Go to an honest business. Do not fall as a victim like I did. 0 out of 10. I will never forget this experience!

Review №4

2023-04-20 19:57:16

Dinah,Wow she was awesome to meet! Very professional kind and explained all of the treatment options available. She took her time and taylor-made a treatment goal plan that was specific to my inquiries and goals. The Front office patient coordinator, Candace was extremely helpful and friendly. I highly recommend Pure Luxe Medical for services! There were excellent!Patty R.

Review №5

2022-12-08 21:06:19

I just starting coming here and finally feel like I found a spot to be a returning client. I put a lot of trust into my nurses and I feel I can come in ask for suggestions and be guided and treated with what’s best for me.Location is clean and service is intimate welcoming vibes.I hope they will offer returning client specials regularly. That’s always appreciated since we do spend a ton of money on these services.Always a great experience though.Happy I found Dinah!

Review №6

2022-08-27 23:04:07

Jacklyn and Dinah were amazing. Dinah took time to explain things that others have not explained to me in the past and was very caring as she was giving me lip injections. I liked that she is very conscious about making sure the area is disinfected. She explained to me about how she could also give me injections into my chin and corners of my mouth since I was concerned about that. I appreciate how thorough she is and how welcoming Jacklyn was at the front desk. I had a great overall experience and definitely will go back!

Review №7

2023-12-13 23:26:36

DO NOT GO HERE. A ridiculous upsell the entire time from the moment I stepped in pushing me to get more and more procedures. Complete waste of my time. Taking close ups of my face and pointing out all the areas I should fix. Absolutely hated every moment in there. They wanted to do TRIPLE the amount of Botox I always get. Gross, I walked out

Review №8

2022-06-26 06:05:28

Went in for a consultation and ended up having some procedures done. The front girls are wonderful; made me feel welcomed. Dinah made me feel very comfortable. She was very thorough and explained every step. Im a bit sore but love the results and its only been 3 days. Will defenitely be back.

Review №9

2023-07-28 08:13:32

Treated poorly, and refused to refund me my money. The greedy owner took my money without doing anything. Way better places to get work done where they don’t scam you! As soon as they take your money they don’t care about anything. The girl at the front is fake as can be too. They pretend to care but once the transaction is done the vibe soon changes. 0 stars! HORRIBLE HORRIBLE HORRIBLE 😣 😢

Review №10

2022-07-14 16:10:25

Dinah was so great! She was extremely helpful and explained everything as it was my first time getting Botox. I wanted to start off with just one area of my face since I was a beginner but I will definitely be back to do more areas soon. Both Dinah and rachel (I think the woman at the front desk was Rachel) were very caring and Dinah was so gentle with the injections it was almost painless. I’m already starting to see the results and am excited to get more in the future!