Presentation on Map Reviews Nearby

Public Storage in Goleta

4.8 (199) 7246 Hollister Ave, Goleta, CA 93117, United States

Categories

Self-storage facility
Automobile storage facility
Moving supply store
Storage facility

Location on the map

Goleta, Santa Barbara County, California, US

Phone: +1 805-335-2568
Site: https://publicstorage.com/se...

Opening hours

Monday:9:30 AM–6 PM
Tuesday:9:30 AM–6 PM
Wednesday:9:30 AM–6 PM
Thursday:9:30 AM–6 PM
Friday:9:30 AM–6 PM
Saturday:9:30 AM–5 PM
Sunday:9:30 AM–5 PM

Edit info

Total reviews rating 4.8

199 Reviews for Public Storage 2024:

Review №1

2024-03-22 20:49:35

Great location, I prefer this one over the others in the areas because of the great service and efficient way things are ran here. no hassles, questions are always answered quick if I have any as well. Liliana, I believe her name was, was tremendous help when we needed a question answered recently. definitely recommend this location! 10/10

Review №2

2024-02-16 00:16:14

Ive been using their services for years and everyone has been very nice to me. Eddy helped me re-enroll this year and I got a wonderful rate! 😁 Everything was very straightforward and we had everything wrapped up in less than 15 mins.

Review №3

2024-06-22 17:23:21

Kristine was wonderful in showing me the unit, super accommodating and kind. Definitely recommend!

Review №4

2024-01-18 22:28:06

I was traveling with a U-Haul and needed to stop for several days as I got sick and the guys working at the storage place were so sweet each time I had to go in and use the restroom...... Also when I called to check on pricing there was a special and I got a great price so I could also afford to pay a worker to unload my U-Haul and leave the stuff in storage while I was there at a hotel getting better. I appreciated the price for my budget while traveling and I also got free Sirius radio on my phone for joining public storage..... Thank you for helping me when I needed it...... They also have dollies and carts which helped ALOT.. The only thing I found challenging is putting the gate code in when leaving... You have to get out of your car and then get back in quickly and Im an older lady with arthritis and dont move that fast....but the room was a perfect size and easy access with the elevator.

Review №5

2024-06-01 17:03:58

Kristine and Johnathan were so helpful in setting us up with storage. They knew what size we would need. Friendly, no pressure.

Review №6

2024-03-15 17:01:17

Affordable price and my stuff was all safe and sound. Staff here are nice and helpful! Next time I need storage space I will definitely come back here.

Review №7

2024-01-11 19:55:27

I called them trying to get a space for moving season during school and they were super nice! Their units were all full but they transferred me to their other location and I was able to get one of the last units.

Review №8

2023-12-11 18:23:21

So let me say this, best customer service and best fast and easy process 🤞🏼, Im so glad I chose this location for my storage needs its very nice taking care of and very safe. The manager is very nice and sweet she took me to review the storage location and it was amazing I couldnt ask for any more of the best customer, I currently went to a different storage but they ran out of space and I was hoping to find a nice area as well as that one and I dont regret this decision so go ahead and get the storage 5 out of 5 !!!! Thank you 👍🏼

Review №9

2023-09-28 23:13:58

Today I received amazing news!!! A wonderful associate from Public Storage named Kristine helped me substantially lower my rate of my storage unit because she followed up with me about a new unit reservation! She took the time to listened with compassion and with the wisdom to find a solution to meet my needs before moving from Santa Barbara with a reduced amount of possessions in tow.Public storage has impressed me this year by hiring such a great employee!!! I appreciate her level of professionalism and encourage .everyone to contact her directly to get the best service in Santa Barbara -- or to make you feel like you are talking to an old friend. I would hope that Public Storage continues to invest in employees like her !!!She is a gem and with her enthusiastic positive energy -- I highly recommend Public Storage. Thank You!!!!!

Review №10

2023-02-11 19:27:10

Kristine was very nice and professional! She was able to help us find the right unit for our needs and gave us a lovely tour to our unit. Did not take any time at all to complete necessary paperwork (online). The space was clean and very easy to navigate. No complaints!

Review №11

2024-01-21 00:08:37

Jonathon was great! Very helpful getting us a discount on our rental!

Review №12

2024-03-04 20:16:14

I needed to downsize my unit and the staff was very helpful and made the process very easy!

Review №13

2023-10-20 18:48:27

After a ton of research I found that this place has the best rates in town. Kristine was very welcoming and helpful. She answered all my questions and gave me some great suggestions. I highly recommend Public Storage in Goleta

Review №14

2024-06-12 19:46:46

Edy is help me a lot. Thank u so much

Review №15

2023-04-29 21:02:18

This location offers Good Customer Service. The Staff here is professional and friendly. They do a great job of maintaining the restroom clean for customers at all times, unlike other storage facilities Ive been to in the past. They also have a candy bowl for customers, which is a nice little gesture and they dont get upset by the fact that I go into their office every day and take most of it.. LOL! Overall I rate them 5 stars because of everything I just mentioned and because they have great business hours from 6a.m. to 9p.m. daily!

Review №16

2023-08-02 22:44:14

Excellent service! I was relocating from Northern California to the Santa Barbara are. Kristine was incredibly helpful securing a promo price and keeping me up to date on the unit availability.

Review №17

2023-11-13 23:34:07

I was very impressed with the cleanliness, safety, reasonable rates, and excellent customer service. Kristine was amazing and very helpful!

Review №18

2024-05-06 19:57:29

Quiet, not people blocking or bothering, good prices.

Review №19

2023-09-08 18:59:38

Very friendly staff. Liliana was very helpful, although maybe a booster seat could help because she could barely see over her desk

Review №20

2023-10-14 20:09:17

Friendly staff and clean property, would highly recommend this storage facility. Came in to do a rental and jonathan helped me it was a quick and easy process!

Review №21

2022-06-30 23:36:07

Wanted to write this review to give a shoutout to Jonathan and Eddie. They have been incredible in helping us switch out unit. I came in 10 minutest before closing and Jonathan took time to answer all my questions, while Eddie checked on our unit. They switched over the unit - made sure i was happy and provided all the follow up. I am happy with the facility and the way they have things automated but the customer service that Jonathan and Eddie provided was outstanding.

Review №22

2021-03-26 21:41:15

Always accessible and well lit, making entering my storage unit feel safe and secure. The staff is always willing to offer support and is friendly at all times. Great storage facility, clean, secure, easy to access. Sam and Kristine were very helpful when I moved in...they made a stressful moving time very painless. Thanks for that!

Review №23

2023-02-25 19:27:06

Lilliana was very helpful and explained everything to us with detail. She showed us the units we needed to see and their sizes. Definitely recommend this location.

Review №24

2022-10-15 17:58:07

Kristine was very helpful. She went above and beyond to help us find a great unit and give us the necessary information in such a clear and concise way.

Review №25

2024-04-06 00:23:45

Great, service and very helpful!!

Review №26

2020-01-21 19:26:26

Brian, This gentleman employee provided exceptional, professional assistance from introducing units, all associated information with comprehensive interface to secure my rental contract. Many thanks also extended to Katherine who is the manager. The whole process was a comfortable experience. Love the facility too. Sincerely Michael C. Young

Review №27

2021-04-28 18:26:03

Just finished renting a unit with them. Arian was very helpful and informative. Nice that they offer insurance and the unit was cleaned before arrival. No after hours so dont have to worry too much about people living in their units which Ive seen at other places.

Review №28

2023-06-04 21:20:05

Kristine was super helpful in giving me a tour of the place and setting my storage unit up! Highly recommend this place, also super affordable price for what you get.

Review №29

2024-05-01 23:37:50

I HAVE A GREAT HELP FROM Christy

Review №30

2022-07-25 18:24:48

Rick was so helpful and it was easy renting a unit. Especially when holding my 6month old. He was quick but explained everything I needed to know. Thank you Rick your awesome!!

Review №31

2018-11-11 02:22:11

Kristine is fantastic. She has such a great level of customer service and also delivers a very sophisticated and knowledgeable level of support.Juan is doing a great job for only being on the job for a couple of weeks.Thank you both for your help!

Review №32

2023-12-11 19:26:03

Kristine was great and very helpful, good service

Review №33

2020-02-17 01:17:21

Came in here 5 minutes before closing as a walk-in with a friend, and Sam and Amara helped us get the right unit and set it up within less than 15 minutes! A great experience and half off our first month!! Couldn’t be happier with our service today :)

Review №34

2019-12-18 04:55:04

Great Customer service and quick and easy check in. Elizabeth called me seconds after I made my online reservation and provided me with helpful information to help expedite my check in. She showed me the storage space, answered my questions and was a wealth of helpful information. Her and Jay were super friendly, professional and fun. The rates were fair and I feel safe having my belonging here. Thank you Elizabeth and Jay!

Review №35

2019-01-25 19:30:16

Kristine helped us out perfectly with finding a unit that will accommodate our belongings while we are temporarily displaced from our house! She walked us through everything and even offered us some tips and advices when it came to packing up our house. Great service thank you Kristine!

Review №36

2022-01-02 19:37:34

Wonderful consumer service! I was able to transfer to a bigger unit completely hassle free. The gentleman Rick that works at the front desk was extremely helpful. Very glad to have a unit with this company.

Review №37

2022-05-22 19:21:37

Kristine was so helpful and made the application process so easy and smooth for my roommates and I. Showed us our unit and answered all of our questions! Definite recommend coming here if you are looking for a storage space!

Review №38

2019-09-14 20:44:58

Great experience so far, thanks to Brian! It was his first day when I leased my unit and he was very professional and personable. He’s since stepped up to help me with various requests when needed. Thanks, Christine and Brian!

Review №39

2022-05-01 23:37:16

Jonathan at overpass public storage was very kind and very helpful not only to treated me with the best customer service for the second time again but also he helped me saved money and time. Thanks so much Jonathan. I highly recommend public storage at overpass in Santa Barbara. As well as for Jonathan. Thanks

Review №40

2020-01-09 01:59:54

The customer service at Public Storage was excellent. Sam gave me all his attention and took care of my rental request with a lot of the knowledge required to complete the transaction quickly. Very friendly individual and polite.

Review №41

2019-04-25 14:08:32

The customer service at Public Storage was great. They were kind and friendly with me each step of the way. I felt attended to and like a valued customer. I also appreciated their ability to answer my questions and explain things further if needed. Very appreciated!

Review №42

2019-10-11 02:23:24

Great Service, great price! Jay, Brian K and Brian G were friendly, professional and very helpful. They helped me secure a 10x10 unit that I was very happy with. Answered all my questions, no delay, quick service. Thank you Gentleman for all your help.

Review №43

2022-05-09 20:04:23

Rick and Kristine are a great team. They helped me through the step by step process with a patient fun manner. Painless

Review №44

2019-10-28 23:48:08

Love this storage unit. Tiffany was awesome and so helpful with our quick checkin. It is clean and very secure. Never had any problems with renting here. Great price for a 10x10. Thanks for keeping short term storage reasonable.

Review №45

2014-10-24 17:56:21

I came in here today to transfer units. I have been a customer of this public storage for a long time and Ive never been disappointed. The ladies in the office are always so helpful. Stacy, Taylor, and Sherri were in the office today and there is never a dull moment with them. Overall a great place to store your things if ever needed. Its safe, the workers here make things straightforward and simple. I would definitely recommend.

Review №46

2020-02-03 21:23:17

I received a follow up phone call from Sam after booking on the internet. Sam made check in, viewing the unit and finalizing the rental super easy. He was knowledgeable and patient about all required details. Best experience Ive had lately. Plus I received an awesome first month price due to internet reservation.

Review №47

2018-02-15 21:49:57

Henry was absolutely wonderful. He took plenty of time to explain everything to me. He is so kind, patient and trustworthy. He is by far the best employee i’ve ever worked with. I basically decided to rent a storage unit here because of Henry. He answered all my questions and I never felt rushed . . . and I ask a lot of questions!!

Review №48

2018-02-11 22:10:30

Henry and Kristine are awesome. They make you feel very secure renting storage from them. Friendly, professional, helpful, knowledgeable, top notch! This is not the usual corporate storage which tries to rip you off, genuinely great service!

Review №49

2023-07-28 19:17:23

Super friendly and helpful staff, clean and well kept up. I would highly recommend to anyone who needs storage in SB or Goleta.

Review №50

2020-09-29 17:55:25

Amara was amazing and handled herself amazingly when technology does cooperate. Helped me find the perfect size unit for what i need it for and found available discounts well. Very professional! Great customer service!

Review №51

2023-04-29 22:10:30

Service provide is easy and affordable. Property managers are available when needed and provide great tips for storage and moving. Nathalie Santa Barbara

Review №52

2018-09-05 17:46:23

Christina was helpful and positive.The required insurance was not mentioned during the arrangements and I resented finding about it later. $11 a month is outrageous! $132 a year, and that was the cheapest! We should be able to buy our own insurance.I was pressured to buy a lock but I own a substantial one.Also wasnt told that the rates go up every 6 months or so. That, too, is outrageous!Havent moved in yet but the but seems satisfactory.

Review №53

2021-11-30 00:49:49

Rick was awesome and super helpful! Getting my unit set up was quick and easy. Excellent service and would definitely recommend! Thanks, Rick!!

Review №54

2017-08-12 19:27:46

Got a unit today and had a great experience with Henry. Even though the unit I got is up in the 3rd floor, really hot, and I HAVE to get insurance for it (which I know I will NEVER use), for the price and location I suppose I dont really mind it. Thanks Henry for showing me all my options, and resources like the flatbed available to me. I do wanna say I had trouble signing in online but Henry gave me the customer service number and had no wait time so it wasnt a big deal. Thanks!

Review №55

2023-03-11 21:01:31

I came into looking for a storage space for June, Kristine was really helpful and answered all my questions. Staff is friendly I would recommend this location!

Review №56

2013-12-13 04:39:07

Ive just moved into a storage unit, and so far everything has gone well. The staff were very friendly and helpful, especially Stacy. I reserved the unit online and then confirmed the reservation and filled out paperwork in person. Paperwork and contract were very brief in person and now I have individual access in decent availability of units. Once I remove my possessions, I will further review the overall quality of the property, but so far, so good.

Review №57

2019-08-28 18:14:49

I had been looking for a storage facility for my car since April 2019. In SB they are far and few between. Kristine, the property manager, told me that they had the facilities I was looking for but that there was a waiting list. She said that she would call if something opened up. I was pleasantly surprised when Kristine called me yesterday with the good news that something had opened up. I immediately went over to sign up and secure the unit. Originally, she had showed me an exterior parking space, but as we talked she also mentioned the availability of a enclosed garage type unit. I took a look at that unit and took it on the spot! Kristine was very informative and answered all of my questions. She knew everything. I know from searching from Lompoc to Oxnard that those units are RARE! And to make it even better PS is currently running their Labor Day Special - Half Off selected units. So if you are searching, check them out FIRST!Thank You Kristine!

Review №58

2014-01-28 19:54:16

Kevin is amazing. He was very helpful, cool, and had great customer service. Sometimes other workers and staff arent as helpful. I would definitely seek him out if you want to use their facilities.

Review №59

2023-02-05 19:17:30

Huge location, very friendly staff. Kristine help me through the process from transition from one unit to another in the same location and she was very helpful.

Review №60

2019-09-04 21:03:21

Seemless experience renting an unit at this location. Rates were fair and Christine was super sweet and helpful and got me set up very quickly while making sure she explained everything I needed to know. Definitely recommend this place!

Review №61

2017-09-07 21:37:11

The staff were more than happy to help me and my roommate when we came in to rent a unit for storage. Very friendly and also gave us a special deal because we were only renting for 2 weeks. Definitely would recommend to anyone who is interested!

Review №62

2015-03-27 23:21:08

I rented a 10x10 unit and was helped by Anthony. He was very professional and helpful. He was able to show me the unit and get the all paperwork done very quickly. The experience overall was very pleasant and I highly recommend it if you need to store anything.

Review №63

2023-07-13 22:07:38

Kristine and the crew were simply amazing! Professional, helpful, and efficient!

Review №64

2017-12-24 20:35:55

This is regarding the Goleta, California Public Storage site, location #75078.My experience, from start to finish, was five-star!The customer service gentleman, who answered my first call to inquire about renting a storage unit, was super patient with all of my questions. He was knowledgeable about every aspect of renting the unit.Kristina, the manager of the site, was very thorough explaining the process of renting the unit, accessing the unit, and the future process to exit (close out) the unit. Kristina escorted me to my storage unit, showed me how to use the lock I purchased, and was super patient as I practiced using the circular lock, with which I was unfamiliar. I felt confident that my beginnings would be safe there.Kristine, the assistant at the site, was friendly, spoke clearly, and confidently guided me when I called on the phone.Thank you staff!I highly recommend storing your belongings here.

Review №65

2015-09-14 00:55:33

We came into the Hollister location to pay a bill and get information on what we need to do in order to check out as my daughter and her husband have found a new apartment and will be moving the end of the month. The gentleman we spoke to was very helpful and friendly. He noticed my accent and he asked where I was from in my native language which is Russian. I was very impressed he knew Russian and we talked a bit about Russia and Santa Barbara . Very nice experience.

Review №66

2020-07-23 16:12:16

Amara, the manager, was helpful and efficient in renting to storage units to us. She got us two first-month discounts, which helped a lot with the expense of renting. I also like the security that requires a unique code for each rented unit both to enter the facility and to leave.

Review №67

2023-04-30 17:12:11

Unit turned out better than I expected, fast and easy service with Christine!

Review №68

2023-05-30 00:38:25

Extremely helpful staff willing to go above and beyond for all those that are looking for storage.Five years down the road same words can still be applied to this branch. Great staff lovely personalities and extremely helpful.

Review №69

2021-09-28 18:42:27

This site was having to cope with their main office being closed for renovations, working in a temporary office thats a small portable container, terrific noise from the renovation work, and suddenly the fire department showed up because a fire alarm was accidentally tripped by the construction work. In the midst of all of this, the staff managed to handle the alarm incident and courteously and efficiently rent me a storage unit. I call that grace under adverse circumstances!

Review №70

2017-10-02 19:06:14

Just started renting here, everything seems great so far. Henry was a huge help and made the process a breeze. He gave me a quick tour of the property and was able to find me the unit I needed.

Review №71

2012-09-17 17:29:04

I needed a place to store my stuff when I moved and was able to take advantage of the reduced first months rent.When I moved out there was a bit of a mix up on my part and I didnt close the account immediately. I called and closed the account a few weeks later.They were very understanding and didnt charge me rent for the time between moving out and closing the account.Also, everyone I encountered there was also very nice, which is always a plus.

Review №72

2014-12-28 18:56:49

Just moved into a 5x10 unit here. Got the whole leasing process taken care of as quickly and smoothly as possible and I was moving my stuff into my unit 20 minutes later. Keith was efficient, helpful, affable, and knowledgeable, answering all my questions happily and fully.

Review №73

2018-11-12 20:32:00

All good... Kristine was a great help. My first experience renting storage. Measure for exact size if thats important to you, my 5x10 wa 4.5x9.5. Check how water will flow in a rain. Is there light/electricity you may need a flashlight. Insurance is required, can add to your home/renters insurance. Filling out forms a lot like buying/selling real estate!

Review №74

2017-03-02 02:28:12

I had an awesome experience here! The customer service was exceptional, and all of my questions were answered. Jay was knowledgeable about the property and very helpful in suggesting alternative storage units. Thank you Jay and everyone else who helped make my decision easier to rent from public storage!

Review №75

2016-02-08 20:45:55

My daughter just rented unit here at Public Storage for tge first time. The people in office made it very easy for her. She got a good rate and move in special. We are very pleased with the outcome. Thank you

Review №76

2017-08-05 00:42:27

Henry was very helpful, nice, and easy to talk to. Made the rental process actually wnjoyable. Christine and the rest of the staff all greeted us with smiles and were very assistive with any problem that arose.

Review №77

2016-04-12 20:33:43

I came in & wasnt sure what size unit I needed. Stacy was very polite and helpful and went out of her way to help him find the right unit. She was very patient with my many questions & made sure I Had everything I needed to pack up my apartment and store it securely. I would definitely recommend public storage to anyone I know!

Review №78

2023-02-11 22:47:32

Staff was helpful. Sign Up is quick. Jonathan got me in and out in 10 minutes

Review №79

2024-01-15 19:28:57

Exceptional personal service! Thank you!

Review №80

2020-07-24 22:53:02

Just finished setting up my storage unit here with Amara. She was professional, helpful, and made the process as easy as possible. The unit I rented looks secure and just what I need. Definitely recommend this place.

Review №81

2019-02-08 17:56:00

Kristine was helpful and friendly. The rate seems reasonable. Im relieved the salesperson only made two attempts to sell their boxes and packing supplies.

Review №82

2017-11-14 20:28:40

This is my third time at Public Storage in various cities and this staff is the best! Kristine was especially knowledgeable and helpful but the entire staff is friendly and capable. Its a very relaxed, clean place to store your goods.

Review №83

2022-08-20 16:53:42

Kristine is super helpfull and signed me up on just a quick Moment I highly recommend. Top Notch Sotrage

Review №84

2022-06-29 22:17:49

Jonathan was awesome. He was very professional. Thank you for a great first time experience renting a storage unit!

Review №85

2021-10-30 02:30:03

I have rented units here at this location many times. Kristine and the entire staff are super friendly and efficient. It is a clean and well-managed facility. I highly recommend this Public Storage location.

Review №86

2015-10-07 16:22:02

The best staff out of any public storage, bar none. The cleanest units in SB County. Friends have rented in SB and they are riddled with rats. Get an inside unit here, and you can rest easy. Clean, affordable, and a staff that puts a smile on your face every time.

Review №87

2018-04-23 05:18:18

Kristine was great in helping me set up a storage unit to hold my dorm belongings over summer! She even told me about the packing supplies sales that really helped me in making my storage decisions. Great job!

Review №88

2017-08-22 23:24:48

Came into location today was received by Henry.He is very informative, friendly and patient. Showed me various containers. Helped me pick out the best one for my items.Manny is joyful and both Gentlemen made this visit to storage facility very pleasant!

Review №89

2014-06-14 01:48:41

I came in to rent a unit and Suzy was so freaking helpful. I called to get a reservation and she booked me the only availible unit that was much to big and expensive for what I needed. Then realizing a new unit opened up, she called me and ask if id like the newer unit which fit my needs perfectly. It also saved me 350 dollars. She is a godsend.

Review №90

2023-05-13 00:25:05

Super happy with my time there. The customer service was phenomenal!

Review №91

2018-01-01 00:52:13

Had a great experience with Henry at the Goleta location. Super helpful and very kind. I was in a rush and he helped me get everything done fast and efficiently. Unit was clean and exactly what I needed. Cheers!

Review №92

2020-04-01 19:40:55

Just rented a locker from this Public Storage facility and the counter person was very professional and friendly. Walked through the entire process thoroughly and with good knowledge. Ive rented here before and the service has improved 100%. Great job!

Review №93

2020-01-08 00:12:23

Kristine was extremely helpful and friendly. The place was clean and climate controlled as well as cheep. Honestly surprised at how easy it was and cheep to sign up. Love this place man

Review №94

2021-08-28 20:22:18

Jonathan was extremely helpful and nice. At this location we found everything we were looking for. We had an emergency and were stressed out, and he was able to give us what we hoped for. Great experience !

Review №95

2017-02-03 23:58:33

They have ZERO customer service skills here! We had some water damage in our home & were in need of a storage unit for some of our belongings while the repairs are going on. When I walked in there were 2 employees at the desk. Both submerged in their cell phones. I stood there for a minute & finally the female employee acknowledged me. I had questions about sizes & prices and it was obvious she wanted to be any place but there as her attitude made it very clear that I was a bother. She had a jacket on so I didnt see a badge but I think she said her name was Melissa or Monie? Something like that. I ended up leaving and going to another facility. I wouldnt recommend this place to anyone who doesnt know exactly what you want as they are not friendly if you have questions!

Review №96

2019-08-03 16:50:25

Kristine was amazing! Got everything set up and got the unit we needed for our things! Very friendly and professional service.

Review №97

2018-03-18 21:27:29

Was very easy to rent the space. Kristine was awesome. She showed serval available spaces and I picked the best one for me. Property is secure and convenient to get in and out of.

Review №98

2023-12-30 17:50:00

Very easy sign up and sign out!

Review №99

2021-05-02 22:06:16

1$ first month is normal.They are the cheapest in the area.Thier staff is actually probably the best in the area (local Extra Space rejected returns of bran new unused equivalent)Access hours: 6am - 9pm through gate.Rates were increased $5 after moving in. Insurance is high, get AAA instead (a few dollars a month) cancel later if you like. Locks are expensive (get your own of 50% or less at HD across the street)

Review №100

2021-06-11 19:30:51

Arian is amazing he got the door unstuck when we couldn’t and was very kind and helpful. He is the reason for this 5 star review. Thank you!

Review №101

2013-07-29 23:47:42

This location is fantastic because the location is maintained and regularly cleaned. Inside the gates the roads are spotless and the units do look new. If you move, confirm payment, or price it is then sent and delivered to your e-mail or home mailbox.Excellent Help and Service!

Review №102

2022-02-26 20:10:34

I had a great interaction with the employees especially one name Jon, they were all super helpful while I was at the storage unit.

Review №103

2013-11-03 00:23:50

This is the fifth time I have used Public Storage in Goleta. I made the reservation online and received a confirmation call shortly after. I got a drive up unit for the convenience and was happy with the facility. The staff was nice and tried selling me packing supplies which I declined. The website and its features, like online bill pay, make the experience easier than I had with a different local storage site which is a huge plus.

Review №104

2021-08-30 03:43:47

I had a great experience at Public Storage thanks to Jonathan who helped me rent out a unit. Jonathan was so kind and patient I really couldnt have had a better experience.

Review №105

2017-10-26 17:14:37

I want to give A big thanks to pedro! he was amazing! Such great customer service went above and beyond to make sure we got te right size for what we needed to store. He was knowledgeable and very kind. If you are in look of a good experience in a crunch of a time pedro! is the guy . Thanks again for all your help we will definitely be a long time public storage customer!

Review №106

2019-07-22 19:22:20

Amazing job Kristine does, she knows everything and really wants for you to get the best deal and space for your needs definitely my go to to in Santa Barbara now !!!

Review №107

2014-03-20 18:56:18

Alyssa, Stacy and gus were a huge help in my storage troubles. They were quick to help me in deciding which unit was best for my needs and thanks to them I feel my possessions are safe and secure. I love the customer service I was offered! Thanks you guys!

Review №108

2019-09-14 19:42:03

Kristine helped us out. Took a fun little drive in the golf cart. Very nice very knowledgeable and transparent. Highly recommend.

Review №109

2018-08-14 23:10:34

I would not recommend renting a storage unit from public storage. The employees at this location are hit and miss, some of them were helpful others did as little as possible. Beware that company policy is that they will keep the entire last months rent no matter when you move out! I moved out 2 days into the month and they refused to prorate the rent despite turning around and renting the unit to someone else. This means they are collecting rent twice for the same unit! Seems fraudulent to me.

Review №110

2020-11-06 23:54:40

Public Storage in Goleta, was a great place to store my possessions! The storage unit was clean. I felt like my stuff was safe.:) The customer service was excellent! Kristine and Arian helped me out, and were very understanding and friendly! I have rented a storage unit at this location twice. I recommend storing your belongings at Public Storage in Goleta!

Review №111

2019-06-11 23:11:25

Great service both at the facility and over the phone! Made finding a unit straightforward and easy. Super helpful. I totally recommend

Review №112

2020-03-30 23:54:31

I rly appreciate the help from passionate Amara! Due to the virus she is busy cleaning and sanitizing to keep the environment clean while also helping me find the most suitable type of storage! Rly helped me save a lot of money and time! Will trust and renew!

Review №113

2024-04-05 22:42:58

Good service by kristine

Review №114

2020-12-12 23:14:34

So far Ive only taken one (heavy) car load of stuff but other than having to find my new unit (the numbering is a little surprising at first) and realizing I parked about as far from it as possible. My mistake, their were plenty of trolleys right by the elevator that is closest to my 3d floor space so great. Its December now but after trucking a load of speakers, small appliances, and some other random things that would fit in my car downstairs from my apartment I absolutely appreciated the A/C . The only thing I would want the buildings labeled better because I didnt see any on the exterior. I also apparently tried tried the wrong entry gate at first. These are tiny things that would only happen the first time. My unit is a 5 x 10 and I am regretting not getting a 10 x 10 a little but I had too much stuff so a purge is not unwelcome, and that is on me anyway. Hindsight and all and I have never used a storage unit before. In my case its *maybe* a mile from home so that makes it convenient for me.

Review №115

2020-02-06 19:58:51

Kristine is very kind and helpful on the first day I moved in. The staff here is very nice. So I would like to give them 5 stars.

Review №116

2018-12-15 01:35:23

Very helpful first time getting a storage unit. Kristine K. Helped me, gave me great information and prices are really low. Great cheerful staff I would recommend you to come check out this place if your looking for a storage unit.

Review №117

2022-03-05 15:19:52

Your stuff is not secure here.Go to home depot and get amaster lock [$16.00 - same kind ofcircle lock but much much stronger].Someone at this facility (or someonethey had working there), used their key,to go in and steal my valuables.___[ps - When I moved in, they insisted Iwrite a google review.Thus, all the positive reviews.]

Review №118

2014-10-03 21:03:45

I was looking for a storage space on a short notice and nothing was available or was on the second floor. Was I lucky to check this Goleta storage location!! I stopped by and got the most amazing service!! Not only the agent Sherri was the absolute best, but I ended up renting. Completely different and better unit than i originally thought, but it was on the first floor and perfect location. ABSOLUTELY BEST personnel AND SERVICE. HIGHKY RECOMMEND.

Review №119

2015-06-25 19:12:48

I want to say I had a great experience. My girlfriend rented a unit from here she was a little frantic at first but the staff was very helpful and made our move in as easy as possible. I recomend this place

Review №120

2020-01-05 19:17:11

Amara and Sam were extremely helpful. They were able to find me the storage unit i needed at a great deal! These two individuals makes Public Storage a cut above the rest! Thank you guys so much for your help!

Review №121

2022-08-12 17:10:33

Kristine did an excelent job and i was able to get my storage unit without any problem or delay

Review №122

2022-10-02 18:18:13

Kristine is wonderful! She has made my moving very smooth!

Review №123

2017-07-21 23:22:08

Henry did a great job of showing the property and guiding me through the process of reserving a storage unit. He was friendly and courteous and made renting very easy.

Review №124

2017-04-29 22:28:15

If I could give no stars I would! The employees in the office were just rude, they ignored me then they asked me way to many person questions, like what I was storing but they wanted details of my items ! Very suspicious, then they showed me a outdoor unit that the door was rotting and looked like it was going to break and the inside was filthy, spider webs at lest a inch of dirt looked like nobody had ever cleaned it, I could see through the roof to the sky ! What a joke this place is! I left and rented at discovery storage great new facility and clean units and friendly people ! DO NOT RENT AT PUBLIC STORAGE in GOLETA!!!

Review №125

2015-08-14 01:39:32

More than anything when using a service I look for it to be smooth and painless, and this place is as smooth as it gets. Chill friendly staff on the way in, no hassle on the way out. Definitely give these guys a go!

Review №126

2015-08-20 20:07:37

Staff was very helpful. The office manager let me see 7 different units. She explained all of the rules. I feel my stuff is really safe at public storage. Thank You.

Review №127

2020-07-11 01:19:12

I was robbed from this property and there are no cameras to follow up with an investigation. The owner of the place lives on the back and its not allowing any security for the renters. I wouldnt recommend this place as a storage. Even if the insurance gives you your money back there are things that are invaluable. (I was stolen a TV, PS4 and all my girl jewelry)

Review №128

2020-06-27 22:27:14

Kristine showed me the property today and was very professional and thorough in explaining all the rental options and conditions - property was very clean and well-maintained … I rented the unit

Review №129

2021-11-02 20:57:21

Ricky clearly and politely communicated the request for my patience so that he may go about helping me in a way that would suit his comfortability and my assurance.

Review №130

2014-01-13 00:26:48

I reserved a storage unit and was quoted a $68 unit on the 3rd. They failed to give me a cancellation call, which is the policy at Public Storage. One of the managers informed me that they did call, a day after they had already canceled my reservation. The most alarming part is that the same unit shot up over 25% to $97 only TWO days later... The corporate office played hardball telling me I should have read through the fine print, and this is month to month anyway- and that unit prices can go up even after someone moves in... Horrible experience!!

Review №131

2017-11-21 02:35:27

Great price, great space, great people. Christina is learning the ropes and Kirstina was a great teacher for Christina. they have all the packing supplies that you need for your moving and storage. NO, i dont know anyone or work there.

Review №132

2022-01-07 18:05:34

Had a first great impression of the place, looks great and very clean! I’ve been helped by Kristine who had been super nice and helpful!

Review №133

2021-09-17 20:31:37

Excellent service. Very friendly and helpful. Moving is never easy and they made it very fast and easy. Thank you public storage Hollister ave

Review №134

2017-04-13 23:14:56

After our house burned down, these guys were super helpful with storing our things until we could sort it out. Manny was especially helpful & super genuine. Many thanks!

Review №135

2019-08-31 03:19:06

Ive been a customer for a few years and lately there have been more attemptes break ins. They do not notify customers of these attempts. I understand they dont want to cause alarm but we deserve the right to know.

Review №136

2022-05-27 23:19:18

Reserving a spot was a bit stressful at first. Eventually, Johnathan was super helpful and walked me through everything!

Review №137

2014-09-20 18:53:52

I was out on the property trying to lock up my unit when Nicole and Stacy drove pass on the gold cart and stopped and helped me out. There was a trick on sliding the hasp. Everyone at this location has been very helpful.

Review №138

2022-05-22 19:21:15

Kristine was of great help👍🏼 Would definitely recommend this public storage to any UCSB student looking to keep their belongings somewhere over summer

Review №139

2022-09-02 17:00:27

I have not had a storage spot at this Public Storage but dealing with their onsite staff is by far the most pleasant experience Ive had working with any storage. If you call them directly they will go out of their way to help you.

Review №140

2022-01-08 21:43:44

Rick and Kristine went above and beyond to make my experience safe ! I thank you for employing them both …

Review №141

2020-09-01 19:25:33

Kristine helped me out with getting a great affordable storage unit. Every was clear and explained and the process was fast and easy.

Review №142

2020-01-19 23:01:34

I had a very smooth move in experience with Amara and Sam at the front desk. Everything went according to plan and there were no hiccups or unexpected costs.

Review №143

2023-04-10 21:26:04

As a first time renter, Public Storage did an amazing job to help me get a unit!

Review №144

2019-07-22 19:24:53

Talk to Kristine she has a great positive attitude!! Felt better about my moving process didn’t have any questions because she covers it all!

Review №145

2018-10-05 23:45:18

The young man Julio did a great job helping me out. I found all the storage space I needed. Great service. I would definetly come back.

Review №146

2019-05-28 04:53:41

Public Storage is very well managed. Employees are curteous and helpful if needed.Less expensive than other storage facilities in the Santa Barbara area.Clean and well maintained.

Review №147

2021-03-06 20:29:39

Staff is very helpful and responsive whenever I need things. Have been very happy with our unit and service.

Review №148

2018-05-15 21:51:11

I love this location, i had a appointment with christina and she was so helpfull. she showed me the unit exact size, that i was looking for.It really saved me alot of time of shopping around for other units i really appreciated her help.

Review №149

2018-05-07 04:12:21

Switch and bait tactics between national website and facility in Goleta. Deal made on their website counts as nothing when you get to facility. Signed up for one unit online but was told it was unavailable when I got to facility. Prices at facility higher than shown on web—switch and bait tactics at its worst—and employees seem very aware of it. The fault though is not with employees but with company—very, very bad business practices they are undoubtably aware of ....

Review №150

2017-03-25 22:12:14

The service was really excellent and fast. Manny helped me out a lot and made sure I understood everything. Would recommend

Review №151

2023-08-16 20:33:19

Great location, no issues. Very friendly staff

Review №152

2017-09-07 23:01:37

Great service and awesome Labor Day deals! Manny was extremely helpful, knowledgeable, and personable. I would most definitley recommend this place to a friend.

Review №153

2020-07-19 00:56:00

Storing my belongings at Public Storage on Hollister was a quick and easy process! The staff was always helpful with all questions during my stay. Leaving my unit was just as hassle free!

Review №154

2020-09-08 21:41:04

Brian helped me through a very quick and convenient check in process and offered a competitive price. Would definitely recommend.

Review №155

2017-11-23 19:05:42

The guy that helped me was great and very nice! Nice location and best price that I could find for the area. I would recommend this for sure!

Review №156

2019-12-20 21:33:22

Everyone here at PS in Goleta are extremely helpful and knowledgeable! Brian, Manny and Amara where all helpful and got me what I needed quickly and efficiently. I would highly recommend using PS for your storage needs.Thank you,Jessica

Review №157

2022-04-30 21:03:00

Had a great experience here everyone was very helpful and polite! Got all the information I was looking for within seconds.

Review №158

2018-12-05 05:56:52

I am a disabled veteran and nobody offered to help. Staff stayed late to accommodate me. No garbage containers offered at this facility. Bring your own packing supplies and lock. Everythings expensive. Did not list me as a veteran cuz Im not active duty.. did not have any carts available to transport belongings. Just at the main facility.Thank you

Review №159

2019-11-14 18:00:01

Kristine and Brian were super friendly helping us out. Good service.

Review №160

2021-05-24 17:37:01

Kristine was super professional and did an excellent job of walking me through all the protocols.

Review №161

2020-03-20 18:14:56

The staff was so nice and friendly the time seemed to fly by. By far, it was the easiest of the “moving your home” tasks when we walked in.

Review №162

2022-06-07 00:24:35

Customer service was great. Easy and quick! Very clean and easy to navigate.

Review №163

2020-05-29 21:57:07

Amara was so helpful and thorough! I went in not really knowing what I was doing but I feel I definitely got the information I needed!

Review №164

2019-05-25 00:26:27

Kristine was awesome and extremely helpful! We really appreciated how quickly everything was taken care of.

Review №165

2016-08-06 16:36:20

Monica and the Team are fantastic to work with. They took the time to find us the unit that would work best for us in a friendly helpful manner.

Review №166

2023-03-02 05:55:35

Careful, they will make you pay for a whole month if you try and check out on the first day of the next month.

Review №167

2017-08-31 19:22:16

Manny is a super nice and funny guy. He made the process more enjoyable and less stressful. Give this guy a raise and promotion asap!

Review №168

2023-07-12 03:00:11

Great service. Clean facilities. Would store here again.

Review №169

2016-08-24 07:47:32

Worst storage space ever...the employees are rude. The manager is a first class ass. Worst experience ever..i would not recommend this place at all..dont be a victim. Dont fall for their gimmicks..false advertising. Its not a dollar like they say. Too many hidden fees. Read the fine print people. If you must pay for storage there are much better places you can go. If its up 2 me..1 star is generous..in my book. This place is a big fat zero.

Review №170

2016-01-15 19:41:20

I have had a unit at this location for awhile, and I came into the office to make a payment the employees in the office where super helpful, I dont come into the office that often because I pay online. But anytime I do go in the office I always have a great experience.

Review №171

2014-01-24 23:29:33

I was amazed at the excellent service provided for me by the employees. They were very helpful and knowledgeable when it came to the job at hand.

Review №172

2020-11-09 21:15:43

Kristine is a wonderful person who is very professional. A great asset for your company.

Review №173

2019-11-14 22:28:44

I check in monthly for auctions so have recurring contact. Staff have always been helpful and friendly. Same today with Kristine and Brian.

Review №174

2020-10-30 00:08:27

I had a good experience using Public Storage as a storage option. Eddie helped me get a storage unit and was kind and helpful in the process. Any questions I had, Eddie was able to answer them.

Review №175

2019-11-26 18:54:29

Given how great Kristin’s is, I’m very upset that there isn’t a higher rating a available to more accurately rate her incredible service!!!

Review №176

2023-01-23 17:30:31

Friendly staff. Very helpful during my move out from my apartment.

Review №177

2023-03-24 20:19:03

Friendly staff and very clean. Thank you for showing me units

Review №178

2020-06-02 20:52:18

Kristine was super helpful in getting us a unit and answered all of our questions very thoroughly!

Review №179

2021-01-10 00:47:57

Arian was an awesome customer service rep. He was knowledgeable and patient. Highly recommended..

Review №180

2023-12-08 01:02:36

Great serviceThank you

Review №181

2019-12-08 23:01:28

Great accurate service and check out is super quick! Sam and Kristine were great and super friendly !

Review №182

2022-08-08 17:59:24

Kristine and Rick did a great job! Highly recomend.

Review №183

2020-01-18 18:42:44

Very nice and helpful staff. Location is easy to access, secure and clean. Also dog friendly! Easy sign up and rental.

Review №184

2020-10-29 19:42:02

Really great service, with a shout -our for Kristine who went above and beyond the call of duty. I would rent there again.

Review №185

2017-07-07 21:24:54

The staff at this site was exceptionally helpful in getting me exactly the unit I needed, and facilitating the transfer from a moving pod with great ease!

Review №186

2023-11-30 17:57:00

Reasonable price and kind staff.

Review №187

2017-09-15 22:52:37

I stopped in to rent a unit Wednesday and was helped by Henry. He was fantastic- friendly, helpful, and very knowledgeable about any of our questions and requests.

Review №188

2020-01-25 23:05:25

They were very helpful and gave us a great rate because we reserved online!

Review №189

2020-09-22 00:50:52

Kristine was super helpful and friendly. She helped us upgrade our storage unit.

Review №190

2020-12-04 00:18:32

Great customer service! Kristine was really sweet and helpful. Recommend!

Review №191

2017-11-30 19:09:17

Clean, safe area, long open hours & nice & helpful staff. 3rd floor gets a bit too hot in late hot afternoons. Overall very good.

Review №192

2022-12-31 18:04:34

They were friendly and very professional, will always choose public storage above all!!

Review №193

2021-06-25 00:02:34

Kristine has been the most helpful person at this facility..... she helped me through a difficult situation with my rent!!

Review №194

2020-10-28 00:00:53

People are very friendly and they are very attentive they do a great job I like their service

Review №195

2014-12-03 22:26:46

Great service! Sherri and Stacy were awesome! Definitely will be recommending public storage to my friends.

Review №196

2018-02-08 19:22:44

Had a wonder experience at this location very generous one the most helpful person there is christiana she answer all my questions ill recommend this place to all my friends and family

Review №197

2022-04-11 14:32:44

Great customer service.Recommend . Kristine help us yesterday.

Review №198

2019-09-13 22:29:21

It was cool and very informative for it being my first experience buying a storage unit. They were also very friendly towards my family and friends and pets

Review №199

2018-06-02 07:22:47

Kristine found me just the space and access I needed. Friendly staff who know their business. Good prices.