Presentation on Map Reviews Nearby

Public Storage in Moorpark

4.8 (199) 875 W Los Angeles Ave, Moorpark, CA 93021, United States

Categories

Self-storage facility
Automobile storage facility
Boat storage facility
Moving supply store
RV storage facility
Storage facility

Location on the map

Moorpark, Ventura County, California, US

Phone: +1 805-222-0415
Site: https://publicstorage.com/se...

Opening hours

Monday:9:30 AM–6 PM
Tuesday:9:30 AM–6 PM
Wednesday:9:30 AM–6 PM
Thursday:9:30 AM–6 PM
Friday:9:30 AM–6 PM
Saturday:9:30 AM–5 PM
Sunday:9:30 AM–5 PM

Edit info

Total reviews rating 4.8

199 Reviews for Public Storage 2024:

Review №1

2024-06-25 23:00:35

I decided to visit this property as I am looking for somewhere to place my belongings while I’m home from school. Tanner gave me a tour of the property and showed me a couple of units. The property was so clean! Tanner was awesome when assisting me in finding a unit size that I needed!

Review №2

2024-06-04 17:08:10

This storage property is great and always clean. Tanner has been a great help in providing info for a unit. I very much appreciate the level of customer service and services offered at this storage facility.

Review №3

2024-02-08 01:42:11

Tanner was an amazingly great help, and was super patient with me when I came in to see a unit! The property was pretty clean and I really appreciated the level of customer service he gave me.

Review №4

2023-11-17 14:20:03

I would give them a higher score HOWEVER their communication is terrible. I transferred units, I was told you have 3 days, I did it in two. Then I got slapped with 2 days of additional rent. Now it’s not a lot but it’s the principle that they went against the agreement because their employees can’t figure out what their own policy is. I tried to call and was threatened with being sent to Collections by a person that doesn’t even work at the site I rent at. I’ve asked multiple times for a manager to contact me since they can’t seem to figure out how to help. I have never been contacted and it’s been about 5 months at this point. I’m leaving messages in person and over the phone, and never been called back. Maybe they contact me here and will know their staff lacks customer service and competence.Secondly I’ll add that once you’re in, they will eventually start hiking up your rate cause they can. My mom’s unit went from just over $200 to almost $500 and it was only a 10x15! Sure they’ll give you an extra 6 months at the older rate if you ask but the percentage increase is absurd.

Review №5

2024-06-04 18:44:46

Tanner was an amazing help! He was so patient and kind when I was moving in. You don’t get customer service like that these days anymore. Thank you so much!

Review №6

2024-01-10 17:54:15

I cannot say enough good things about this location! As someone who had never rented storage before, the process was painless. Tanner is so professional and answered all of my questions wonderfully. I would definitely rent from this location again!Updating here to say that Tanner again SAVED MY DAY this weekend when I went into make make a large purchase of moving supplies.This location ROCKS!

Review №7

2024-03-29 17:14:28

I have many spaces all over simi. This moorpark facility is great also, Tanner and team are helpful and ready to help, property is clean and well kept.

Review №8

2024-05-14 19:05:02

I’m moving in the area from out of state and had the pleasure of speaking with Tanner. He made it so easy and gave me all the information needed! The property is super clean and is a pleasure having a unit at this property.

Review №9

2024-05-21 20:58:19

Tanner and Lori were amazing! Great service.

Review №10

2023-10-30 17:00:30

As a customer of Extra Storage Space for that last year, I can honestly say I’ve never had a more professional and personable experience with customer service as I did here with Tanner! Tanner is quite literally the reason I will be moving my business here! If you need a storage spot, they will take good care of you here!

Review №11

2023-09-29 00:56:42

I rented a space with Public Storage today for the first time. Katie, the manager at the Moorpark, Ca location, was a pleasure to work with. She was knowledgeable, friendly and made me feel comfortable and at ease with my rental. She personally walked me to my new storage space. I would recommend anyone interested in renting a space to go see Katie first, hands down.

Review №12

2023-02-12 03:10:08

I’ve never had to rent extra storage, Sean was able to answer all my questions and recommend the unit that would best fit my needs. Me and all my junk are going to be happy at PS Moorpark

Review №13

2023-08-01 17:18:03

Be very careful about renting here. Read the fine print. I started off paying in the 200’s for rent, they raised it by 20 percent every 6 months. I am up to $400 a month. That’s a big jump every six months. The light in my storage unit does not even work. I have told them plenty of times. You can rent someone Garage cheaper than here. I never had a storage raise my rent like this ever. Just heads up.

Review №14

2024-04-20 01:28:02

The staff, in particular Ryan, Tanner, & Katie, are amazing! Always friendly, professional and willing to help if you have an issue. The Moorpark facility is the best around and the spacious freight elevators are a major plus!

Review №15

2024-04-09 19:33:03

I was looking at getting a storage unit and Tanner was an immense help within the office. He needs a raise!

Review №16

2022-11-14 02:06:26

I went in to look at units because I’m thinking of moving in January. Tanner was there in the office and was really nice! I was skeptic walking in with how high the prices were on the website but after seeing the property in person it was really clean, and I loved how much security was there throughout the place to make sure my stuff is secured safely. Tanner was really helpful whenever I had any questions that came up. If I do move in January, I will for sure be looking to store here. Definitely recommend!

Review №17

2022-06-13 00:27:05

Just wanted to give a shout-out for the awesome and professional customer service from Bryan at the front desk. He made my experience with checking in and finding my unit incredibly easy. Even though he didn’t have to, he went the extra mile to find a flatbed to load my stuff on to. 10/10 experience. Bryan is an awesome dude, he deserves a raise/promotion. 🤝

Review №18

2023-05-22 17:17:32

After storing at this facility, I can say that it’s usually kept really clean. Tanner made the move out process for me really smooth. I wish I didn’t have to leave! Highly recommend this facility.

Review №19

2023-01-19 22:09:20

I needed a storage unit and everywhere else in town didn’t have anything available. I found one online with Public Storage and booked it. Within minutes of registering, an employee named Sean called me to set up an appointment to look at the unit. I arrived and was greeted by Sean, who gave me the rundown on how everything works and he was able to get me one of the last units available. Talk about perfect timing. He was very helpful, attentive and I couldn’t have asked for a better welcome to the world of storage than from Sean in Moorpark, CA. It was my first time renting and he made it so easy! I look forward to doing business with Public Storage for years to come. I’d give this place more stars if I could.

Review №20

2023-05-26 23:42:45

Emily was super friendly and helpful! She took the time to show me the storage unit and was able to answer all my questions. Very professional and made renting a storage unit a breeze.

Review №21

2023-10-31 17:52:42

Wonderful customer service. My concerns and needs were met with kindness and patience. Thank you Tanner for helping me out!!

Review №22

2022-06-17 20:57:33

Madison was amazing! I went in today to rent another storage unit but I was concerned there wasn’t much available near my current unit. Madison took the time to find one close in range and even walked me to the space to assure me it was near my current unit. Madison was very informative and had a personality that lit up the room! Thank you Madison for your excellent customer service!

Review №23

2023-05-22 19:37:55

Tanner was a good help on the phone and helped me with the sizing for the storage I wanted. He helped me understand the value of each and made it made sense! Thank you Tanner!

Review №24

2022-11-11 18:54:19

Ive had my unit for over a year now and have never experienced any issues. I called today as I needed to vacate my unit and spoke with Sean who was incredibly helpful, knowledgeable, and friendly. If I need to get a unit again in the future Ill definitely be back to this location.

Review №25

2023-11-22 19:07:45

Tanner made our rental process run smoothly! Feel safe keeping my belongings here.

Review №26

2022-12-29 22:34:44

Today I went into Public Storage in Moorpark. I needed to access my unit. There was an amazing guy named Sean that helped me access my unit as I had a broken hand. He was one of the most kind and caring people I have ever met. He made my day and I am very thankful for Sean.

Review №27

2024-06-04 16:57:50

Thank you Tanner for the great customer service!!

Review №28

2021-09-12 19:31:24

I recently went to one of my storage units after not having visited the unit for several years. I had issues getting the lock to open. The property manager on duty, Devon was very nice and helpful. He came with me to my unit to help with the issue and was able to get my lock to open. He was very courteous and professional. He definitely deserves a 5 ⭐️ rating!

Review №29

2023-05-23 20:31:31

I went to the property today to see the unit I was interested in, and it was really clean! Tanner helped me and showed me around. He’s awesome!!! I am so glad I went in today!

Review №30

2019-07-31 19:32:46

Julio is such a sweetheart! He went over the entire contract with me before I signed anything, and told me exactly what was going to be coming out of my account so I knew what to expect on the 1st of every month. The units are really nice, and the customer service is great! It also helps that they are all good looking too :PDefinitely a place you can trust that your valuable things will be in good hands! Plus, it’s cheap

Review №31

2023-01-23 03:25:29

I was able to move out today! However public storage has always done right by me and Sean helped me check out. He had a great attitude and great service.

Review №32

2023-07-01 14:05:54

Be wary of this place. They hit me with a 25% increase which made the rent almost 50% higher than similar sized units. Nice way to treat a long term customer.

Review №33

2016-04-03 05:47:12

Justin was a tremendous help to us today! Kevin is a great addition to the PS staff, too. We are continuing customers, and we needed to consolidate our stored items into a larger drive-up unit. Justin made the transaction easy and then stood ready to assist us getting everything done in a day. Wonderful customer service! You have earned our respect and our continuing business. We highly recommend (this) Public Storage!!People make the difference!

Review №34

2022-11-17 02:38:00

I called and I spoke to Tanner about renting a unit and he was super helpful and extremely nice. I explained how much stuff I needed to put in it and he helped me fiqure out the size I needed and it aligned with my budget I will definitely be renting here!

Review №35

2021-09-15 23:50:30

Very well maintained and clean facility, and very secure. John, the manager, gave us a grand tour, and was very helpful in assessing our need. He was genuinely anxious to meet our needs, and laid out the options very clearly. He also gave us some great ideas for home rentals in the area. The prices are very reasonable, especially for the quality. After looking at several storage facilities, I would recommend this Moorpark location over any others.

Review №36

2023-09-19 17:27:39

I recently inquired on storage options and Tanner helped me. He was courteous, answered all of my questions, and I took note of how well kept this location is.

Review №37

2023-05-23 20:43:49

Very welcoming place, one person did stand out his name was (Tanner) he helped a lot explaining the rental process and how everything would go. Reasonable prices highly recommend this place.

Review №38

2014-09-29 14:38:38

This is such a great facility with the BEST people working for them. I just got a new unit and had the friendliest person help me: DALLAS. She was very informative and helpful. She took me for a tour of the property and gave me some great moving tips along the way. Thanks Dallas for such a great experience. I would definitely recommend coming to this storage facility!

Review №39

2022-09-08 17:47:45

We were looking at a couple different properties to store our stuff, but ultimately decided on the Public Storage location in Moorpark due to continued amazing customer service experiences with one of the property managers, Madison, as we felt our requirements would be handled.The property is clean and safe, we are happy with our choice.

Review №40

2021-07-08 09:49:38

This review is for Tuesday, 7/7/21. I believe the gentleman that I spoke with was named John. VERY helpful, everything that you’d expect customer service should be. I only spoke with him because I went inside to purchase some boxes. But the setup was super convenient for me. I didn’t have to talk to or see a staff member AT ALL. I purchased a storage unit online, downloaded the app, waited about 1 hour (not told to, just so not to rush anyone) and my unit was all setup with a gate code and an “open now” option so that I don’t have to drive up to the keypad. My unit was fairly easy to find and I LOVE the flat dolly and elevator for your belongings. Only 1 thing that I would change so far, is more cameras. I don’t see any at the top of the steps or the whole elevator waiting area. The place is fairly scary to those of us who watch too much Criminal Minds. :) And maybe the motion sensors range could expand. Or have a higher sensitivity? I don’t know but there are times that I literally have to wave my arm around in the air to get the light that’s right in front of me, to react. It is a little unsettling for any woman who goes alone. Especially if the sun is going down. BUT other than that, I’m loving this place so far!

Review №41

2020-06-06 19:00:16

From the moment I walked into PS I was greeted with genuine friendliness. Ivan guided me through everything flawlessly. He was so patient and very knowledgeable, which enabled him to answer my questions thoroughly and clearly. This PS location became my second home over the summer and into the fall. I had to change the size of my storage unit more than once. Again, Ivan guided me through smoothly. I have watched Ivan train a couple of people over the months. He has great leadership qualities and is always professional. Dallas was another employee who was very quick to help me. She too was very friendly and a pleasure to interact with. Moving is very stressful so it was nice to see the friendly employees whenever I had to go to the Moorpark PS. Thank you Ivan & Dallas for a great experience!I have used PS off and on for several years now. I was greeted by Devon who helped me with a transfer as well as sizing. He was very knowledgeable and made some great suggestions, which I found helpful. Devon is a great asset to PS and they are fortunate to have such a professional gentleman to represent them. I love this location as it is always clean and organized it always has plenty of supplies.

Review №42

2022-12-23 16:56:41

Let me recommend Public Storage - Moorpark, CA. Good access, very clean!, not too tight between units, good location, perfect management. Special thank you for Tanner, who was super helpful and nice in customer service process.Alex

Review №43

2022-01-12 20:19:33

A few months back, I arrived at the place I had some things to sort out with my code, Kelly helped me out and made the process stress free! I believe it was her first or second day there and already making the place feel welcoming and safe!

Review №44

2018-11-05 19:31:06

Justin is amazing! He made the transition from my apt to booking a storage unit fast and easy! He is knowledgeable and very helpful. The facility is clean and Justin is always available

Review №45

2021-03-06 21:35:29

Absolutely awful all around!! The location is perfect but the actual storage facility is disgusting. There’s no security cameras anywhere besides the entrance of the property, which was a huge red flag for me. My fiancé and I drove 60+ hours with a 18 month old with a trailer carrying all of our belongings, and they knew this. We were supposed to have a “drive up” storage unit. We paid for a drive up storage unit and we wouldn’t be arriving until after the location would be closed and they also knew this. When we arrived there was no map anywhere to show you how to actually get to your unit. We drove around for 30 minutes looking for our unit and there were no unit numbers close to what our unit number was. Turns out they LIED and did not give us a drive up unit, instead, we had to walk through 3 doors with no windows. Just an all around horrible situation because at 9 at night and no security cameras it honestly feels like someone could easily attack you and rob, kidnap you VERY easily. We never found the storage unit because the email they sent to show us our unit never included any kind of directions or map for the unit numbers. You literally cannot figure out how they decided to number the units because it’s a mess. It makes no sense. So we ended up not even being able to remove our belongings into our unit until the next day which was not our original plan.We spoke with the management and they didn’t even care that we didn’t get what we purchased when it came to the drive up part, they also didn’t care that we didn’t feel safe. We were very busy and ONE week went by before we got a new storage unit from a different AMAZING facility 20 minutes away. They refused to refund us or give us a month credit or any kind of accommodation for all the mistakes that were made on THEIR part. Absolutely terrible place. They’re rude and inconsiderate. They take hours long lunch breaks while you’re sitting in their unlocked office just waiting. There is no such thing as customer service with Public Storage!!! Do not go here unless you just don’t care about your belongings. They’re not liable if anything is stolen or if something happens to you on their property. Someone has been shot there before and they don’t even disclose this information with you or care about your safety while using their facility.

Review №46

2023-06-29 19:56:26

Katie and Ms Alverez helped through some tech difficulties of my online reservation. They got me taken care of my rental quickly.

Review №47

2022-07-24 00:59:40

OMG!! Public Storage has found a responsible, well-spoken adult that does his job! Kudos to Sean at Moorpark, CA. We have rented at this facility for a long time. We were not thrilled when they posted a 50% increase in fees after the pandemic. We sincerely hope hiring people like Sean and paying them well are the reason for the increase. For 30 years Public Storage in various areas has been our go to. We have never ever received such wonderful service. Sean went above and beyond without hesitation and made what could have been a painful experience a positive. This young man is a gem. Dont let him get away.

Review №48

2020-07-20 00:37:01

Devon was extremely helpful. I was late to the office to make a payment and he was getting into his car to leave; however when he saw me he reopened the office and processed my payment. Excellent customer service.

Review №49

2015-06-08 18:01:30

I would definitely recommend using Public Storage to anyone! Prices were definitely reasonable, and the customer service topped any other storage company that I have spoke with. Ryan helped me, and he was absolutely amazing. Easily a 5 star rating, and two thumbs up!

Review №50

2017-11-11 01:55:35

I absolutely adore this storage facility!!! Justin has been an incredible help in the two years I have used a space here. Keenan and Stephanie are always friendly and helpful! A truly satisfying experience!! I recommend Moorpark Public Storage to anyone and everyone!

Review №51

2018-10-23 22:53:58

Tracy and Justin are the absolute best! Both have gone out of their way to be accomodating and help me select the best storage unit for my specific needs... and then alerted me to a short time frame where I could save 50% on my monthly fees! (Labor Day Promotion) Highly recommend!!!

Review №52

2019-09-10 01:12:38

Had a last-minute need for a storage unit. Instead of gouging me, these guys gave me a fantastic rate for a short term rental. Devon is a great guy. So friendly and efficient. Patiently explained everything. I recommend this place to anyone needing storage.

Review №53

2022-10-03 21:50:44

Awesome Customer Service, and great help. All the credit to Sean who went beyond his duties to help me out at Public Storage. Highly recommended!

Review №54

2018-11-20 21:18:45

Met Justin who was extremely helpful in setting up my unit. And every time I came around he ensured everything was ok.Excellent facility. Very clean, well lit and accommodating place. Highly recommended!

Review №55

2018-08-17 21:55:44

Justin & Devon are great! Quick customer service with friendly staff. The facility is clean and Ive used them on & off for over 5 years. Justin answers your questions correctly and is very helpful.

Review №56

2019-09-19 17:54:45

It has been an exceptional experience for me. I needed a space, like right now and Devon helped me with his expertise to what I really needed. Devon did a great job and will refer anyone to this public storage facility.

Review №57

2016-06-28 22:34:32

Visited this Moorpark location today and had a wonderful experience. Not only was Justin kind but he was extremely helpful! He knew every answer to every question I had and I ask a lot of questions! ;). I was over all very pleased with this location. Justin gives this whole company a good reputation!

Review №58

2021-09-02 20:51:16

John was very helpful and gave me a courtesy call today. Im very grateful for his empathy and kindness in a rough situation. John deserves ten out of ten stars, five is too few!

Review №59

2020-01-04 18:05:11

Greg was so incredibly helpful and made the process of renting painless. He was knowledgeable of all things and even advised me of a safe way to enter the property without getting out of my car! Kudos to GREG!!!

Review №60

2022-04-13 22:41:23

Kelli has time and time again given informative knowledge of any question I have and not only cares for one customer at a time, but is in there looking like a rockstar taking care of multiple customers, whether that’d be a payment, rental, a random question, or all three at once. She’s fun and energetic and makes going to my storage facility a joy. Sometimes I’ll stop by just for a friendly hello! This woman deserves a raise!

Review №61

2016-09-28 00:51:37

Justin, Kaylee, and Stephen were all so great! I ended up moving my stuff one day ahead of schedule and on the same day i was running late and with the chaos of moving they were just so nice and friendly and so accommodating! Definitely recommend this place!

Review №62

2022-12-31 19:00:52

Just rented a space. Looks clean and secure. Both Tanner & Emily were very helpful and nice. The app is a convenient feature!

Review №63

2020-10-14 20:51:02

Awesome customer service! Devon really helped me out in locating a larger storage unit and setting up the transfer in under 15. I have been at this location for the last three years and have been very happy with it and the service! Highly recommend this location!

Review №64

2023-03-03 15:57:35

I just want to update this review . It has been a few years now and PS upped their rates . SIGNIFICANTLY . I talked with one of the sales associates at the moorpark office . SEAN (SHAWN) Major cudos tohim. He helped me review my storage needs and REDUCE the monthly fee by switching the unit size . We got this all moved and set up in a flash .. This is the kind of service that is sorely lacking in so many customer focused businesses these days .. Thank you SEAN (SHAWN).Dave the property manager was great. When we first arrived we had doubts about the travel time to the facility. Dave went immediately to the computer to find another available space. While he was doing that we asked him some questions about the facility. One of our concerns and the main reason we were seeking a storage unit was the recent wildfires in our area. Dave informed us that the Moorpark structure was a concrete and steel design.That tid bit of info and his helpful demeanor sealed the deal. It may be a few more minutes drive time but we feel this facility is a secure choice...

Review №65

2015-09-29 03:04:12

Justin is awesome, very professional and makes sure his tenants are well protected. I wasnt sure about the insurance coverage but justin took the time and energy to ensure I signed up for the proper coverage to protect my belongings.

Review №66

2022-08-02 21:35:45

Always clean, always friendly and Bryan in particular is awesome!!! Appreciate the service and kindness……ALSO, the facilities and storage units are awesome for the low costs they offer!! Totally recommended for sure!!

Review №67

2023-03-01 21:56:10

Moorpark Public Storage is great! Tanner, the manager there, is super helpful and accommodating. I am lucky to have found this place!

Review №68

2023-01-09 00:04:32

Sean in front desk made it a very pleasant The unit was clean. Good experience. Would definitely recommend to my friends.

Review №69

2018-05-07 19:22:47

Justin and Keenan are the best! First time renting a unit and they helped me through the process and made it simple. They are also very funny! Thank you guys! Keep up the good work!

Review №70

2024-04-09 20:24:04

Great property and friendly staff!

Review №71

2017-02-10 01:45:43

Went to Public Storage today and dealt with Ryan. He was very helpful, along with being able to answer all of our questions. Even appreciated that on his lunch, he opened the door for us to get some boxes we purchased but werent able to fit in the car earlier. Thanks again!

Review №72

2014-11-18 06:20:31

Excellent customer service. Dallas was cheerful, informative, and extremely helpful through the entire process. Explained all the paperwork clearly and completely.Dealt with more then a few storage By far most positive and helpful experience Ive had. Thank you Dallas

Review №73

2019-09-27 17:14:12

Hadnt been in to check my stuff in a long time - the young man who helped me was awesome. He walked me to my unit, as I had forgotten where it was. I am glad he did, as the lock was almost impossible to open. (I wish I could remember his name!) So he went and got another while I waited at the unit. Such a helpful and great guy with such good manners. A rare bird in day to day interactions, that is for sure!

Review №74

2019-05-11 21:56:27

Greg helped my mom and I with finding our storage unit and sold us some boxes. We have never visited a Public Storage with such a nice and kind employee willing to help as best as he can. Public Storage is lucky to have him as an employee. Will be only coming back here for my storage and moving needs in the future!!

Review №75

2021-11-06 03:53:28

We came into Public Storage looking for a large unit and the manager Kelli helps us find what we needed. She was very friendly and made the experience lovely. We are fearful she was there to help us.

Review №76

2014-12-22 00:59:52

Dallas was a great help we were in and out in 20 minutes and we were able to bring our furniture in the same day.Awesome service and wonderful people. Five stars for sure.

Review №77

2017-04-04 01:27:42

Justin the manager was very curtious, and informative. I had a few issues and he took care of it right away. I would recommend this Public Storage in Moorpark to everyone, but get there soon the units are selling fast.

Review №78

2015-11-16 00:32:42

I love the service at this company! I walked in and didnt really greet which sounds bad but was under a lot of stress and just going after my need which was pricing storage places in an hour at different locations and I asked the guy Justin when I walked in whats it cost for your biggest storage? He told me 3 storage sizes with 3 prices and immediately took me to see them. I had shopped online also couple days prior so I knew prices were fair. The guy was just so kind and told me about the discount on boxes for a bundle and any I dont use I could bring back and get credit, I liked that .This was my second storage facility I checked within the hour, and the guy told me about the hours here of operation and I decided to go for it! Way cool guy, very honest man, so I got my storage based on conveniance, storage hours and Justins customer service!

Review №79

2016-12-17 00:32:40

Justin was a BIG help with understanding the process that goes through with renting a unit. He was very clear and made it an easy process. All around a great worker and guy.

Review №80

2019-09-09 19:10:30

Devon and Jenni were extremely friendly and supportive duringthe entire process of moving in. It made everything easy Their personal service made it feel like doing business the old fashion way! Thank you!

Review №81

2015-05-01 05:18:41

Christopher and Ivan were very helpful! They answered all of my questions. The facility is kept so nice and clean, it really made me feel comfortable storing my goods there. They also provided me with everything I needed to move into my unit! It was overall a great experience!

Review №82

2021-06-18 20:29:03

It was an exceptional experience working with Devon today 6/18/21. He is an amazing human being. Great reception and service.

Review №83

2021-11-01 18:25:50

Knocked it out of the park yet again!! Kelly went above and beyond helping me sort out vacating my space from current out of state location! Accommodating, professional and easy to do business with Public Storage in Moorpark is a highly recommend this facility. Thank you very much for the help!!

Review №84

2019-07-23 06:23:30

What a wonderful place, i pulled up and was already impressed with how clean the property was. I went inside and i was just inquiring about a space for me and my families stuff, Robert was the first person to greet me and i felt welcomed. Both Julio and Robert were very very knowledgeable Robert explained everything and even went thru the process of even showing me a space or two!!! Robert you rock.I definately will be back to rent my space here at this location.Friendly staffKnowledgeableGo out of thier way.Great job Robert and Julio....

Review №85

2015-09-24 20:47:33

Excellent service. far above expectations and made the entire process a breeze. Justin is a great guy; very dedicated. Tracy was wonderful too.

Review №86

2020-03-03 02:04:30

I signed up for a unit at the Moorpark Public Storage facility and I highly recommend this place if you are looking for a place to store your valuables. The customer service I received from D’Von and Devon was excellent, fun, wonderful, fast and efficient. They had me laughing and feeling like I was in good hands. I hope that Public Storage recognizes what a winning team these two are together!!

Review №87

2022-07-24 00:26:28

Sean was especially helpful with our storage access issues. He went out of his way to provide assistance turning our issues into a stress-free experience. Thank you Sean and Public Storage.

Review №88

2016-05-03 00:32:21

Justin is excellent at his job. I had great service and got in right away. Very friendly. I would recommend him to anyone needing storage

Review №89

2015-05-18 22:11:26

Ive only used a few storage facilities, but PS has been the best so far. Clean and simple units, with great customer service. Ryan was very helpful, and I was able to store my things with ease.

Review №90

2019-05-06 19:15:34

This place is great, clean, well taken care of. Julio is the best so helpful and personable. Would highly recommend this place. Boxes and supplies right there and not over priced like some place. Outstanding customer service - hard to find that now a days.

Review №91

2020-10-08 16:40:18

DEVON WAS THE MOST HELPFUL AND PROFESSIONAL SERVICE PERSONNEL AT MY STORAGE UNIT. HE IS SO KIND, AND CARING ABOUT ANY HELP I MAY NEED.Thank you for the BEST STORAGE PERSONNEL AND UNIT!!!!Kim MestasCompleted our stay....vacated! Fabulous storage facility, and once again got to work with Devon on the “close out.” Thank you so much!!!Kim Moore-Mestas

Review №92

2023-01-08 18:16:38

Quick sign up process, Sean made the whole process very easy and had me signed up and ready to go in 10 minutes.

Review №93

2017-06-15 22:06:02

The manager justin was extremely helpful. Stood up and greeted us the second we walked in and was there to answer all of our questions. Will defiantly be recommending my family and friends for all our storage needs!

Review №94

2016-04-01 20:11:05

Just moved from Texas. Was greeted this morning by Justin, Brandon and Kevin. They helped me select the right storage unit I needed. Customer service was phenomenal. They showed me several different units until I found the one that worked for me.

Review №95

2019-11-06 22:28:36

In all my years of renting storage (that would be like 100 years)... my experience with Greg, Devon, Julio and Justin at the Moorpark location has been the best storage experience in all of my history! Not only are they all professional and maintain the property top notch, they care about their customers and make personal/professional phone calls if anything is awry! I love, love my temperature controlled storage at Moorpark Storage. Thanks to all of you!

Review №96

2016-12-04 20:01:05

Justin was extremely prompt and clear with us as we needed a clean space quickly after days of travel. Thanks for the professional timely service.

Review №97

2016-01-29 00:30:26

Christy was super friendly and provided us with excellent service. I have been shopping around and had just general info given to me in other storage places. Christy on the other hand blew me away, she walked us to our unit, opened and showed us our space. Amazing service I left extremely happy with what I was looking for.

Review №98

2017-07-09 01:05:37

Came into Public storage to look for a place to store my items. I was greeted by Justin he was a tremendous help on deciding the best size for my items. He helped a stressful situation go smoothly. I will highly be recommending this place.

Review №99

2020-08-17 01:43:07

I must commend Devon for his prompt and professional service in addressing my rental payments. He is a fine representative of Public Storage.Again, thank you.

Review №100

2019-12-18 01:54:14

Devon was wonderful I’m an elderly person or lady and he was kind very helpful very understanding because of my age very clear on what I was to expect what was expected of me but what a wonderful young man I was very impressed and I noticed he treated other people that came in the same way you’ve got a jet a real jewel here I hope he’s there forever he probably doesn’t but still he was wonderful you better hang onto this young man👍🎄🎄🎄

Review №101

2019-09-17 06:54:27

I’d like to thank Devon for giving me a call about my storage unit. Apparently I did not shut it correctly and he happened to notice it and called me. Thank you so much for looking out! This location is clean, and staff is has been really helpfulThanks!

Review №102

2019-02-10 01:37:26

Terrible experience! Public Storage uses cost shifting to account for seasonal fluxes. This means that if you been a loyal customer, your rate will continually increase each year for no reason. If you rent the smallest unit and have been renting for years, you can end up paying the same amount for a unit that is quadruple the size. I started renting a unit a couple of years ago for 135 dollars per month, and have now realized I am paying 210 dollars for the same unit. My same unit is advertised online for 120 dollars per month for new members. Public Storage will use whatever scheme they can to continue overcharging members. When you inquire about your account, you will be given a blanket answer about how corporate sets the rates and they have little authority to assist the customer. The management at the Moorpark unit is absolutely awful, unhelpful and straight rude. Justin should get a new job because he does not belong in customer service. Public Storage has unethical business practices.

Review №103

2015-03-21 01:21:02

Great security at PS in Moorpark! Ivan called me and informed me that my unit was improperly locked. He was very helpful in showing me how to secure my unit correctly. I highly recommend this PS! Awesome customer service!!!

Review №104

2023-08-02 00:20:01

Good and wondering like it, someone help me so appreciate with tanner so amazing!

Review №105

2017-04-16 18:29:13

I loved Justin. Hes very professional, knowledgeable, and helped me out with all my needs. I would highly recommend Public Storage in Moorpark.

Review №106

2015-05-19 22:27:25

Outstanding service by both Ivan and Ryan who assisted me. They were very patient and explained everything to me. Both displayed professionalism and courtesy. They should be role models

Review №107

2019-11-04 17:16:44

Storage was clean service was exceptional. i cant give 5 because i was told i needed to bring or buy a lock from them. i asked how much locks were. they didnt tell me i had to have a specific type of lock. it must be a cylindrical lock. also it worked out for me but when you lock in and reserve a price for a specific unit.. if you wait too long that unit might be sold. i would definetly reccomend public storage

Review №108

2022-08-21 00:31:40

Sean helped us out with some moving supplies and had a lot of helpful tips for making the move a little bit easier.

Review №109

2018-03-11 17:31:44

Great customer service and prices! They were so helpful and kind. Navigating around the place is easy too! I would definitely recommend this to everyone I know.

Review №110

2019-12-08 19:54:25

This unit rental experience was by far one of the fastest and easiest experiences I have ever had. The staff is super friendly and very helpful. Thanks again.

Review №111

2018-03-24 05:39:25

Very professional and caring people work here. In particular leia she was very infformative and made sure when we left we that we all our questions. Very geniune and honest young woman. Thank you leia dor making our experience amazing

Review №112

2021-08-26 21:42:35

I had some issue opening the gate since I reserved my storage online, but John was super helpful with me to deal the problem. Great service :)

Review №113

2015-09-11 18:16:09

The manager was amazingly personable. his atitude is infectious and it really brightened my day and added to the expirience. Justin was a joy to work with

Review №114

2022-11-29 18:52:37

Tanner was so helpful and nice in the process of getting the storage unit. The place is very clean and nice.

Review №115

2015-09-24 00:33:59

Came in tonight to see about prices, sizes, and some other things for a unit. Justin answered all my questions and even informed me about things I didnt know. Great customer service. Definitely coming back here to open a unit. Thanks for all the information Justin.

Review №116

2016-08-12 17:34:19

Justin and Carmen were very helpful, they explained very thing properly and the whole renting storage process was extremely smooth and quick! Keep up the good work.

Review №117

2018-02-13 00:02:11

Ashley the customer service Rep made my first time experience so wonderful. She is the example of what customer service is all about. Thank u so much Ashley. I will refer this business👍

Review №118

2020-10-06 22:36:29

Was only here for a a short time but was happy with my unit, safe spot, super easy to come and go and helpful office manager, Devon. Recommended if you need easy storage!

Review №119

2020-02-04 05:01:19

Awesomeness! Devon was there for me every step of the way. Answered all of my questions on vacate policies. Would recommend Public Storage to family and friends. 02/02/2020

Review №120

2022-02-25 18:20:23

The employee working there, I think her name was Kelly? Helped me figure out the best option for my storage needs. Very helpful!

Review №121

2021-01-29 00:12:54

Devon was the best he took great care of me and showed me all the super convenient tools they have, I’m super happy and would recommend this location to everyone.

Review №122

2018-04-15 04:51:14

Colin was very responsive and made the whole rental process a breeze. He answered any questions and explained everything so there was no sticker shock or hidden fees. I would recommend Public Storage in Moorpark to anyone needing quick storage for a move or other circumstance.

Review №123

2017-01-05 23:17:18

Justin and Leia took great care of us. Got us set up fast and on our way. 5star service. Thank you!

Review №124

2020-03-02 22:13:18

Had to find a correct size lock, but Devon helped tremendously. Place was clean and ready for usage and we will be in tomorrow. Very cooperative and helpful.

Review №125

2018-10-07 17:44:01

Every time I have been to this location it has been an awesome experience most especially because of the staff and a call out to Justin who is amazing on all points. I highly recommend this location for your public storage needs

Review №126

2019-11-08 02:14:28

Greg was extremely helpful and courteous. He got me set up in my storage unit quickly and without issue.

Review №127

2019-12-09 20:50:56

Great experience! My reservation went very smoothly and there were absolutely no issues. Devin in the front office was extremely helpful!

Review №128

2019-04-10 15:32:52

Greg was extremely helpful providing me with different options to choose from. Facility was very clean and appears to be well maintained. Thanks again Greg for your assistance.

Review №129

2017-10-04 23:42:25

Leía was such a great help and friendly. got me a good unit great price. Very sweet and had my best interest at heart

Review №130

2015-03-20 22:36:05

Helped my brother move into his storage unit. The staff was very friendly and helpful. This is why I recommend Public Storage for anyones storage needs. Every Public Storage I have been to has clean facilities and friendly staff.

Review №131

2021-08-25 17:10:18

The manager gave me an informative call a day ahead of the move in and gave great advice on making the process simple and easy. Very happy so far.

Review №132

2018-04-26 23:24:14

Justin was really great !! He got us a great deal on a 10x10 unit. Great customer service.

Review №133

2023-10-30 21:08:13

Tanner was great! Really knew his stuff !

Review №134

2022-08-19 14:58:47

Excellent customer service. Kind, personable and thoughtful. Easy process. Nice location and perfect for my needs.

Review №135

2015-11-14 23:28:21

What a great and easy experience Public Storage Moorpark is!Justin was so attentive to my needs, and found me a perfect storage space tofit my stuff on a small budget! I would recommend Public Storage to all!

Review №136

2020-03-07 20:22:10

Devon is an outstanding property manager and very accommodating every time we are here. The property is clean and secured. Thanks for having a place to store my extras.

Review №137

2016-01-13 19:59:28

Awesome location. Prompt service. Very easy to get setup. Justin is a true professional and very thorough and friendly. Highly recommended.

Review №138

2018-12-17 23:01:49

Justin was awesome and the facility is clean and bright! Glad I found this unit on line. Great price too!!

Review №139

2018-04-21 17:14:15

Colin and leia were such a great help. Colin got me in the unit that fit my needs. leia offered me a water as Colin did my paperwork. I would highly recommend this location

Review №140

2016-08-25 19:58:46

Justin was excellent. He answered my 100 questions. He was extremely knowledgable, professional, and enjoyable to work with.

Review №141

2020-08-01 19:11:02

Moving form TO to Moorpark. Devon got us all squared away. Very helpful. Answered all my questions before I asked them and got me setup with a unit in no time. 🙏🏼

Review №142

2016-09-24 20:38:09

Kaylee and Justin were great! Very helpful and insightful! Kaylee should me around the facility and found me the perfect unit! Great place!

Review №143

2020-08-23 22:45:26

The Moorpark location and staff have been amazing, they are very friendly and attentive. The facility is clean and very safe. We would recommend this facility to anyone moving to Moorpark.

Review №144

2016-11-20 21:59:06

Justin and Arlene were extremely helpful and knowledgeable staff that greeted us upon arrival. I would highly recommend using this location for your storage needs!

Review №145

2019-09-24 19:30:35

The property is clean and well maintained. The manager, Devon, was professional, thoroughly explained the details and made me very comfortable with what my full costs would be.

Review №146

2015-07-06 17:33:27

Ryan was awesome! This Public Storage is a hidden gem for moving supplies. Good sale prices, helpful staff! Highly recommended!

Review №147

2020-10-15 01:26:42

Ive used the cold storage for a few years now. Never had an issue and always great customer service. Great location and highly recommended.

Review №148

2017-03-30 23:36:05

Justin and Chris are wonderful! They are extremely helpful, knowledge, and friendly! Property is clean, well maintained, and well lit.

Review №149

2015-08-29 00:17:04

Had great service! Got me in and out in no time flat! Thanks to Justin, Matt, and Ryan! If you need help, these are the guys to see!

Review №150

2016-06-09 18:53:32

Justin and Justice made our move in easy! Great service, fast efficient and respectful. I highly recommend Public Storage!

Review №151

2022-07-30 22:14:00

Public Storage representative Sean was totally awesome, helpful, and had a positive demeanor!

Review №152

2016-03-16 19:32:42

Went in to find a new storage unit for my parents found a great one thanks to Stephanie. She was very nice and helpful and the storage complex is well maintained I will definitely recommend this place .

Review №153

2022-02-14 21:42:39

The location was clean and the staff was really friendly and helpful. They answered all the questions I had and made the process really easy.

Review №154

2016-03-13 21:03:19

The reason why I came to Public Storage was to get a unit and we had an awesome help by Stephanie who helped us very much and was extremely helpful in the department of rules and regulations and even a simple thing like a lock which helped us considering we didnt have one

Review №155

2022-07-31 07:33:36

We were assisted by Sean at the Moorpark location and helped us most graciously. Very friendly and helpful, thank you.

Review №156

2022-06-27 18:20:11

Ive been renting a space here for awhile and have never had an issue ... also Brian is a big help if you need any questions answered

Review №157

2017-09-27 19:16:40

Great clean facility. Terrific staff helped me feel find the right unit and then transfer to a smaller one when thats what I needed. They make it easy

Review №158

2020-09-17 21:37:52

Justin was amazing and made us feel safe for what we were getting and paying for, during this pandemic.

Review №159

2015-01-31 23:55:00

I have rented from other Public Storages in the past, and this place is representative of their safe and clean environment model. The staff are really friendly and take care of you.

Review №160

2018-05-14 00:09:04

Justin was great he stayed after hours for me because I was running late answered all my questions and was very helpful.

Review №161

2014-08-29 20:59:48

Very nice people. Sonia, Matt, Lisa, and Ivan each helped me get a nice spot to safely store my items as if they were at my house

Review №162

2014-09-26 21:32:47

Employees are so friendly & helpful! Im moving back into the dorms and I needed packing supplies & boxes... lots of boxes. Great prices. Great Service!

Review №163

2019-07-07 23:22:27

I would never suggest storing at this facility. Poorly managed, no one is ever in office, no one returns calls, massive rat issues, gate was broken for many days, really hot storage and zero lighting inside, restroom always out of soap, always filthy! Please save yourself the headaches, go elsewhere.

Review №164

2020-07-08 20:09:20

Devon provided an outstanding service. It feels great to have such a service. Thank you to this company that hired this employee and thank you to this company service, VS

Review №165

2022-09-06 17:32:43

Madison was very helpful and she answered all my questions I would definitely recommend this property.

Review №166

2017-11-05 23:16:26

BIG THANK YOU to Leia (Justin and Kaitlyn too!) for your professionalism and courtesy while helping me to sort my account. I appreciate your time and attention.

Review №167

2018-07-10 00:14:52

You are responsible for idiot pressure washing roof over my daughter’s unit which sprayed dirt all over her belongings. Now the manager refuses to repair the roof over it, where the sky is visible. Worst!

Review №168

2021-03-31 20:28:44

I used the services here for over 3 years and everyone was always very helpful. Devon in particular was very helpful.

Review №169

2018-06-07 18:03:17

Rented unit with Justin very friendly and knowledgeable. With customer service being so difficult. Would definitely recommend this place.

Review №170

2015-09-03 17:42:53

This facility is wonderful and 4 months ager having my stuff stored there was virtually no dust in the unit. Justin and Ryan at the front desk were excellent.

Review №171

2019-11-07 21:30:17

Greg was very helpful getting our unit set up! Public storage has all the boxes and packing materials one could possibly think of.

Review №172

2019-10-30 19:53:13

A very nice facility, Devon the property manage was great he went out of his way several times to help us.

Review №173

2016-07-08 21:44:05

Justin and Gil were awesome with setup of the storage unit and filling out the paperwork. Great customer service.

Review №174

2019-09-07 00:04:13

Great prices great service. Devon at the front desk was extremely helpful. Will definitely be coming back

Review №175

2022-02-25 18:11:57

Great place! Really friendly employees—Kelli was super helpful. Nice and clean too.

Review №176

2019-09-14 20:31:08

Great Service, La Edith M is very efficient, she has great customer service, public storage is a good place to have her extra things .

Review №177

2020-03-07 20:32:22

Very easy transaction, Devon was helpful and super friendly and he got me the best space for my needs!!

Review №178

2021-06-03 20:51:09

Great customer service. Very helpful and professional. Units are clean, safe and spacious.

Review №179

2018-04-07 21:47:39

Leia and colin were a great help and and all questions. Very professional. They are great assets to the company

Review №180

2015-10-14 16:56:01

Came in to pay my storage was greeted by Justin who was very personable and friendly would highly recommend anyone needing a storage unit to contact Justin.

Review №181

2016-07-13 00:45:27

Best experience I have had at a storage facility. Justin was very knowledgable, professional and friendly. Great experience

Review №182

2017-08-06 17:42:29

The move in process was quick and easy! Justin was a great help. Location is easy to get to and convenient.

Review №183

2015-06-21 22:59:03

Fantastic prices and Ryan provided me with great customer service. Definitely the best storage location Ive used.

Review №184

2020-01-20 19:24:50

Walked in and was immediately helped and set up with what i was looking for by Devon. He answered all my queries and was in and out very quickly

Review №185

2016-07-29 14:06:52

Very clean and well kept. Appreciate the helpful staff. Has turned out to be a good experience. I would highly recommend them .

Review №186

2016-01-23 20:15:41

Came in to rent a unit was helped by Colin and Justin they were very informative and made the process simple and easy would highly recommend

Review №187

2016-09-16 18:38:40

Justin is a cool guy hes taking very good care of me hes very considerate and very helpful great guy give him a raise

Review №188

2020-12-08 21:56:19

Great service. Stephanie was very helpful. Would highly recommend them for your business

Review №189

2015-04-19 22:17:24

Loved it! The prices were affordable, customer service was amazing, very friendly. I wont go anywhere else!!

Review №190

2018-01-24 23:45:55

Leis was very friendly and helpful. She answered my questions clearly and provided excellent customer service.

Review №191

2016-05-14 16:57:49

Justin and Collin were really great and took me to see the unit. They helped answer all my questions.

Review №192

2021-01-04 05:27:21

Great Location and Great Customer Service! I recommend talking to Devon. Very helpful and accommodating!

Review №193

2015-06-12 23:49:58

Customer service was great and very friendly, ryan helped me out with everything. prices are very affordable

Review №194

2022-07-30 23:12:09

Big shout out to Public Storage, espically Sean. Very helpfull in the front. Excellant experience

Review №195

2019-10-30 00:19:02

The staff has always been very helpful & friendly!! Would definitely return if I ever need storage space again!!!

Review №196

2019-08-29 16:48:36

This place is great! Very clean and Dave helped me with all of my questions. Great customer service

Review №197

2015-06-22 23:20:17

Ryan was very kind and helpful. He took the time to help me figure out the amount of storage I really needed. Thank you

Review №198

2017-06-18 20:14:49

Very attentive personnel, especially Bianca! Facility was a very clean, safe place to store my belongings. Very organized and professional personnel.

Review №199

2018-08-04 19:17:12

Justin was very professional and courteous. Would recommend to all my friends.