Presentation on Map Reviews Nearby

Public Consulting Group in El Cajon

3.3 (64) 151 Van Houten Ave, El Cajon, CA 92020, United States

Categories

Business management consultant

Location on the map

El Cajon, San Diego County, California, US

Phone: +1 619-270-4000
Site: http://publicconsultinggroup...

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 3.3

64 Reviews for Public Consulting Group 2024:

Review №1

2023-06-12 21:51:03

I had spoken with a case manager by the name of Chun Chee Free and she was super helpful and amazing with the way she accommodated any questio s or concerns I had. She was very understanding and straight to the point and very welcoming bubbly energy. If only I could encounter that with others in the same office. She made sure to call me back to best guide me in the right direction after reviewing my chart. I am very much pleased with the outcome of our phone interview.

Review №2

2023-02-23 21:37:57

They offers incredible resources and services. They will assist you with rent, utilities, books and more. ALL the staff areamazing especially the front desk ( Hiba) she is one of the best big help every time I go. Thanks PCG

Review №3

2023-05-01 12:22:10

Everyone must be on a covid beak because No one answers the phone, supervisor dont call back . one lady Brenda barron shes rude and never intended on calling back or processing benefits and her supervisor never called when left messages the federals who give them funds should really oversee it and shut it down its not like there doing anything for anyone no how

Review №4

2023-02-23 20:30:06

PCG offers incredible resources and services. The staff are wonderful, and if you want to stop being dependent on the county, PCG is a great resource to help you become independent. They will assist you with rent, utilities, books, and diapers as long as you participate in the Tile Works program, so at last, our tax dollars are being used to benefit the programs participants.

Review №5

2023-05-18 04:47:06

Ms. Hiba is an INCREDIBLE ASSET to PCG. She friendly, compassionate, quick and to the point make it makes it easier for us to process our paperwork. Im writing this review to thanks her for the assistant in every time we go there.

Review №6

2022-10-02 19:20:25

Well, I guess anyone can work there with no experience 99% of them are volunteer and for sure they doesn’t care if someone call, left a message or email, they never respond back. where is the county of San Diego? I’m sure they are aware about it.

Review №7

2022-08-18 22:59:43

They have failed at helping anyone. They take federal money to supposedly help people on welfare with resources and jobs. They’ve had adequate time, yet have only told me to search for jobs at home by myself. They use Covid as an excuse for not being able to help people. I don’t know what their actual jobs consist of bc they do nothing at all. I can’t believe the federal government actually pays a “case worker” to help me. All she said was look for a job. Oh really? If that’s how it works, then all my friends & family deserve a pay check from pcg bc they’ve told me that too.

Review №8

2023-10-03 13:22:33

Sooooo satisfy with the service I received. The young lady Hiba at the front desk was super nice and helpful she answered every single question I got saved me so much headache and time. Big thanks to her and the PCG.

Review №9

2018-12-19 19:46:12

This place is terrible to work with. Communication is non-existent and they give you the run around for getting paid or just to get a response. I’m not sure if they are a privately funded agency by the state that pay for people’s child care services, but if you are a child care provider I’d recommend you not work with this agency if you like to get paid regularly. Very unprofessional and will treat you as your not worth their time or effort. I feel for the people who have to get their child care services administered through this agency. I’d recommend switching or sticking to CDA or YMCA.

Review №10

2019-10-23 19:07:25

This is a place for people to get help through CA welfare. So their clients are people down on luck and going through a rough time and to help them back on their feet.This is not what they do. They like to give you the run around. I called almost everyday trying to get someone to call me back for 3 weeks. No one calls me back and many numbers voice mail is full.Majority of the people speak Arabic and even when they are talk about you, they will speak to other about you in Arabic. This is sooooo rude!!!!It’s sad that is Comapny gets money from the state of California the help people and they don’t seem to know how to do their job.No one had one reason why I wasn’t called back. I was just told sorry. Had an appointment today and the person wasn’t even there. I waited for over 30 mins before they even realized that.This company needs to get it together and help people. And stop being so rude to people.

Review №11

2022-08-26 22:57:55

PCG has amazing services and resources the staff are amazing if you want to get out of being County dependent PCG is definitely the resource to help you become self-sufficient they help you with rent utilities books diapers as long as youre a tile Works participant finally our tax dollars going to something thats beneficial to the constituents participating in the program.

Review №12

2017-06-16 21:15:27

I always wonder Do people even look at Googles Helpful tips such as this? Is there a zero rating? Because I dont believe this people diserve a one. Warning: If you are Childcare Provider never come here. They will treat you like sh***. They have good customers agents (who by the way are the only people you will see working everyday) but the case workers are the real problem. They hate coming to this place, hate providing service for those who deal anything with childcare providing, and worst of all careless. Even though, some of them are really nice. To avoid getting such case workers, post your case worker and rate him/her regardless of where the location is. Finally, this is place where racism plays a role.

Review №13

2022-09-12 16:41:17

Horrible workers. They never answer the phone or return voice-mail. Let alone even when you email them they dont answer back to them either. From the workers to Supervisors. They all suck and have horrible work ethics. They need to fix this problem!!!

Review №14

2022-05-09 17:45:08

If I could give o starts i would. Cant get ahold my worker for over a week. Or her supervisor jumana or abeer I cant get ahold of anyone to take my case apparently my worker is out to june and no one has picked my case cant submit my mileage logs. Super sad over a week with no one getting back to me

Review №15

2021-10-16 16:50:49

Not good at all!!! They do not respond in an appropriate amount of time at all. The workers are lazy and no capable of helping their clients. As well parents are forced out because workers savatage clients. Very bad people if you want to know the truth.

Review №16

2015-06-17 18:02:04

The staff is knowledgeable and professional. This program is great and they have resources that are so helpful,they pay for childcare, transportation, and they helped me get caught up on my sdge bill. I am so grateful. I have had two ETA workers, Samantha and Alica both of them were great, they explain everything clearly and answer any questions you might have. I am hoping to get the most out of the program that I can. I think the whole concept and expected outcome of this program is ingunis!! I dont usually leave reviws but for this particular establishment I feel its nessary for one to give a shout of to the incredible staff,and for two because when I went to orientation some of the people attending were going into it with a negative attitude, like it was a waste of their time, and the program is not going to benefit them. ATTITUDE is everything so with that being said this program can really benefit people, if you go in willing to work the program take advantage of all the help and keep a positive attitude and open mind and believe in yourself.. With the help of this program and working with your ETA you can change change your life for the better by finding a career or furthering your education for a better job (: thanks for reading!

Review №17

2019-07-17 10:30:45

If you receive a case worker, they will leave before you even meet them. Nobody will notify you so you wont receive any important information, any moneys owed, etc. I have had nothing but problems with them since the beginning, on their end. I comply with everything they say yet Im still waiting 16+ days for a bus pass. What a joke.

Review №18

2016-01-27 00:11:33

Avoid: Karen JacksonIf you know what is best for you. She is very UNknowledgeable, has no clue how to provide important information relating to your case and if you happen to bring her everything she asked you for there is something she forgot to ask for and that will happen a couple of times... It will pretty much up to you to figure how to manage your own case. It doesnt end there. Even when she obviously knows she is being unreliable and tries to make it up with meaningless banter she continues to say that she will do something unless she forgets and she seems to forget quite often.PCG get new HR or hire someone with a proven track record of the skill set you and your clients need ASAP.

Review №19

2016-08-24 23:24:08

I have a lot of problems but my case worker is just a person who dont care me at all I dont know why this organisation doesnt have a person who can review all the refugees issues and ask the case worker to push and solve the problems, its like more then a month which I am asking calling emailing my case worker but the result is ZERO.ThanksSayed ajmal amiree

Review №20

2021-03-03 21:53:16

This place is terrible especially when you need to get something done. Customer service is useless and nobody ever gets back to you. I hate that I have to go through them because its really stressful and they dont care about your situation. Most frustrating place Ive ever had to deal with. No one ever knows anything there.

Review №21

2016-12-21 01:11:38

I am a PCG client. I strongly satisfy with the services have been offered to me by my case worker (Salman, Wael). He is very vigilant to respond to clients emails, text messages, and phone calls. He is very accurate to meet clients on times. Moreover, He usually explains all the issues related to my case. He treat clients with courtesy and respect. Eventually, I fully satisfy with PCG to chose the right and successful staff to offer excellent services.

Review №22

2018-11-10 03:20:45

I feel that wrong for anyone of ur people to ack .try want to etc. Ok for what it worth thanks because my baby luv me like ive been telling u romans kwasnt build in a day an i have. Been doing better. At times when the BS ive been. Going thru. Some people just say yea l

Review №23

2018-01-10 16:19:57

Great resources for families and children. Staff very focused on providing right tools to assist the participants reach self- sufficiency through employment and education.

Review №24

2019-08-03 18:48:57

Worst customer service I’ve ever had to deal with. They don’t work, they just lie about being busy but no work is done perfectly. Poor communication at the front desk.

Review №25

2022-05-20 18:47:48

Me and my family need help... for houseing....but Im wondering if you company still exist.... I have called 2 different numbers for pcg 5 days in a row.. no answer and no return calls

Review №26

2019-11-26 20:07:46

Its most beautiful source of legal frustration and walk on the line less than 1 millimeter because of the law of the state and the country... It is a wonderful source to get job.

Review №27

2022-01-27 17:39:15

It was definitely a work in progress, but completely satisfied with the help received from. This agency as my family and I have relocated!

Review №28

2020-12-03 06:39:52

I have a very very bad experience from this group. When I remember those days, I feel the darkest times in my life.This group only works for their own families and own people.

Review №29

2017-02-19 07:17:17

These people never answer the phone or return calls!!!! There is no point in leaving messages on the voicemail. You literally have to go to the office to talk to anyone.

Review №30

2015-08-03 21:26:30

Very bad stuff and bad communication with people keep them in waiting for no reason and when i ask to get an appointment with my case worker the front disk guy (yousif) said :why you want to meet her and ask her nicely that to meet her ...what the hell what kind Department is this

Review №31

2023-04-18 20:35:55

They never answer phone call and neither return voicemail.

Review №32

2019-04-17 07:35:38

The people that work here are incompetent...especially Mariam K. If you have her dont expect her to ever return your calls or emails and never show up to her appointments with you!

Review №33

2023-02-22 21:19:20

Poor cooperation,They never answer the phone, email they wont help people👎👎👎👎👎👎

Review №34

2019-11-03 10:54:58

They very slow to get back with you on important things but quick to tell you what to do... My only complaint is how slow they are ..

Review №35

2018-11-25 01:37:36

Very bad experience very bad customer service they give out checks to people with no money in account and we trying to call them and they never answer the phone there is a lady her name is Gina Lee I contacted her five times and left a voice mail and she never answer or call back I don’t recommend those people at all very unprofessional

Review №36

2017-09-28 05:36:02

Because the customer service are very good and they have so create behavior.Thanks for being one of you .Shorish.

Review №37

2016-01-06 17:45:18

All the employees in PCG are wild animals, I dont know from which forest they come. They dont know humananity and they dont know how to behave with human and people.

Review №38

2019-02-25 04:36:59

I love this place they get you back on your feet they help you out they try to make something big out of you and they make you

Review №39

2018-12-03 18:58:37

Cant stand this place the state needs to find someone other then them to work with you can never get and one on the phone or a call back

Review №40

2020-05-11 02:33:23

Not honest people, they utilize the very vulnerable people who dont speak English.

Review №41

2021-10-15 19:26:01

They were very mean disrespectful Ill never go there again

Review №42

2020-01-26 17:36:54

Worst place to be worst communication.And racism they team up on you. Once they had issues with you thats it you are screwed

Review №43

2017-12-13 23:04:10

Nice people. Thanks for nepton, Suzan, all the good staff there.

Review №44

2023-02-03 00:07:05

Great customer serviceProfessionalFast

Review №45

2019-05-31 17:59:17

This is my ❤❤❤. They definitely take care of you.

Review №46

2020-02-18 02:50:18

They try to help out needy families like me.

Review №47

2019-04-30 20:14:59

Ive called this place 6 times last even left voice mails and no one will answer !

Review №48

2022-09-22 19:37:50

Very inconsiderate and seems to be biased against men

Review №49

2019-06-13 22:34:48

They do their best to help needy families.

Review №50

2019-09-04 22:50:04

Worst customer service. They don’t do anything. They just wast Clint’s time.

Review №51

2021-10-27 00:53:46

Very helpful employees easy to find

Review №52

2019-01-06 22:59:44

Awesome people who are working here.

Review №53

2017-09-08 07:10:07

They helped me get a job

Review №54

2017-09-12 17:34:36

Awesome people. Helpful

Review №55

2018-01-14 07:00:35

You will need this place for welfare.

Review №56

2017-05-18 17:36:07

Sometimes long wait times.

Review №57

2019-09-04 20:14:51

They are very nice

Review №58

2017-06-01 20:41:19

Love Michelle!

Review №59

2017-04-24 14:18:47

Awesome people

Review №60

2017-09-18 21:16:03

Awful

Review №61

2020-02-07 19:55:12

Great setvices

Review №62

2017-07-13 17:14:39

Great incentives

Review №63

2018-02-06 23:22:16

Amazing staff

Review №64

2024-07-03 18:25:09

Starting July 1st, 2024, the Housing Support Program was supposed to resume after being unavailable due to lack of funding. However, as of July 1st, no one is answering the phone and no one is returning phone calls. Its frustrating that they exist but appear to be helping no one.Called yesterday and was told by the front desk that a housing worker would be available in the morning. Arrived in the morning. No one available. After waiting three hours, was told my caseworker was on vacation and someone would contact me later. Ive left several messages over the past few days, NO ONE has returned my call. Absolutely unacceptable!