ProFloors in West Sacramento

Review №1

2021-11-17 17:44:57

We were referred by my brother who did his floors for his Sacramento home in April. I’m so glad we went with ProFloors. We love the results. Catherine, the marketing manager, was so great to work with. She’s professional, responsive, and transparent. Same goes for the contractors, Marcos and Jesus. They got the job done beautifully and so fast, which was a huge convenience for my family because we have 2 toddlers who would not stay put for long. There were some areas in the house where I truly appreciated their honest feedback. I highly recommend ProFloors, although I hear they are no longer doing residential homes. I’m so grateful that they were able to fit us in.

Review №2

2021-03-16 23:42:16

Im a realtor who had a carpet emergency and needed a set of stairs done before we could get photos done. These guys are very professional and reasonably priced. I was surprised I was able to get them to come in to do the work so fast. They were also very professional. Paul was excellent at communicating and getting my client s account set up, then Sinthia had my time and date coordinated as soon as the deposit was in. Finally, the boys Rito and Alexis who did the work were professional, fast, and clean. The stairs look great. Thanks guys, Im looking forward to this new relationship.

Review №3

2021-02-06 03:05:32

We bought a new house with 7 different floors and they were all ugly. We need our floors installed before we moved in our new house. Pro floors got the job done and done well. They installed a 33,000 home with 3 stair cases in 4 days. They care about their customers and went above and beyond to make sure I was happy. Their lead installer Hector was awesome and so was his whole crew. I am so happy I picked Pro Floors US. They offer free financing for one year.I literally could not be happier with my new floors and the whole process was so easy.

Review №4

2021-06-23 20:34:05

This company is awesome. I found them on Yelp. I called for a quote, They got right back to me and schedule an appointment for a few days later. Paul came to give me the quote. He was very knowledgeable about the floors. He left and I received the quote the next day. I was then scheduled for the install. Jose was the installer and he really knows his stuff also. They were very efficient and cleaned up after the job. After using the same floor person for 40+ years, I was pleasantly surprised by the cost and customer service i found at Profloors.They will have all of my business going forward.

Review №5

2020-09-16 17:32:00

After looking at many places to get new Vinyl Plank flooring in..including the hard sell Empire route - which I hate!, we decided on ProFloors Home. They had a large variety of samples to choose from and once we chose the one we wanted, the demolition, installation and clean up was great Efficient, professional and highly skilled. I especially liked that the installers are actual employees of the company and not contractors. I will be using them again and would recommend them to anyone

Review №6

2020-06-03 18:48:31

I was very pleased with the quality of the produces installed - both vinyl and carpet. I was impressed by the quality of the workmanship of the installation itself. Very professional, courteous, and efficient staff and installers. The Account Executive. Lisa Alhadeff, was extremely helpful even after the installation was complete in helping with calculations for inventory depreciation costs. I would highly recommend ProFloors for any of your flooring needs.

Review №7

2022-04-26 17:16:58

I have used ProFloors three times now and they have been incredible. I had short time lines and they turned my units so fast. I really appreciate my customer service rep Randi. She is always willing to to help and takes my call at all times of the day. Great Service

Review №8

2020-06-03 16:11:36

Been using ProFloors for several years at many of our apartment complexes throughout the Bay Area. Grade A+ customer service and quality product with warranty included!My rep Ashley always takes care of any issues right away no questions asked.Can’t beat it. Highly recommend to all.

Review №9

2020-05-12 21:56:37

Amazing company! I was really in a bind when I moved in my new house and had old stinky carpets even after having them cleaned. Profloors was able to provide samples and install beautiful carpet fast enough for us to pause our move in to avoid hassle. Absolutely amazing! They installed fast and professional. Cant wait to use them for my kitchen floor.

Review №10

2020-05-26 16:36:06

We have had the pleasure of working with profloors for about 4yrs already. They are a very responsive company, they take care of what you need. Pricing is good, the dispatch crew needs a little work, however the account rep makes up on that. Specially miss Fargas, she goes above and beyond to address any issues you have, and Im very pleased to have her as my account rep.