Prodigy Plumbing in Long Beach
Categories
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Plumber
Location on the map
Long Beach, Los Angeles County, California, US
Phone: +1 562-250-5844
Site: http://prodigyplumbers.com/
Edit info
Site: http://prodigyplumbers.com/
Opening hours
- Monday:8 AM–5 PM
- Tuesday:8 AM–5 PM
- Wednesday:8 AM–5 PM
- Thursday:8 AM–5 PM
- Friday:8 AM–5 PM
- Saturday:8 AM–5 PM
- Sunday:8 AM–5 PM
Total reviews rating 4.8
199 Reviews for Prodigy Plumbing 2024:
Review №1
2024-06-20 22:02:09This is by far the best plumbing experience I have had in the 27 years of owning income property in Redondo Beach. They live up to their reviews and then some. I called them to go to my property in RB. They were so easy to deal with understanding that I have tenants they would need to contact. They kept me the owner informed of everything they were doing. They went out the same day that I called got the sink drain unplugged. They did a thorough job and told me why the sink continually plugs up, they were able to take care of the major work a day later. They are super friendly. They know their job and get it done quickly and they charge a fair price. I’m impressed and I will be using them from now on unless management changes.
Review №2
2024-06-29 04:39:50We had a great plumber (small, local company) who we used for years, and when he retired he sold his company (which seems to mostly mean his customer list and phone number) to Prodigy. We used them a few times.They’re fine and do fine work.However, the first time we used them they followed up after we had paid, trying to get us to pay for something that the service tech had told us we did not need to pay. Just one of the things that happens with a larger company - they don’t always have communication lined up.The last (and final time) we had them come recently to install two new faucets in our kitchen, which we had already purchased. They quoted us more than $800 to install. Not to purchase the faucets, just for the labor for faucets we already purchased. The tech said there was nothing that he could do about the price - someone who is not on site to see the reality of how much work it actually is sets the price and he can’t change it (according to him).They then sent me text messages and called, asking for a review of their work (and when I spoke to them on the phone, they apparently had no idea that the work wasn’t actually done and they weren’t interested in our experience with another plumber).We ended up calling a small local company referred to by neighbors, who came and did the installation in an hour for $200. He was great. They’re our new plumbersAsk for a review and you shall receive. I wish you had been more responsive to your actual customer, both in the moment when we questioned the ridiculous quote and on the phone when you called asking for a review of services.———Kudos to them…they called and followed up after this review. Apologized and offered us a way to make it right. Appreciate them doing that
Review №3
2024-06-20 20:39:23Our experience with Prodigy was absolutely phenomenal! They were here within 2 hours from our initial call to fix the issue. Our technician was very knowledgeable, friendly and EXTREMELY efficient! He went out of his way to not only complete the job in a timely manor but also answer any questions AND offer to take a look at any other potential plumbing issues around the home before he left. As someone who works in property maintenance, I often deal with less than enthusiastic contractors who often do the bare minimum - Prodigy was a breath of fresh air! From now on, ALL of our plumbing issues on our property contracts will be going through Prodigy! I cannot recommend their service and workmanship enough! Thank goodness we had an emergent issue this morning and found their contact details rather than calling who we generally would - the BEST silver lining to come from a leaking pipe! THANK YOU THANK YOU THANK YOU!!
Review №4
2024-07-01 18:46:55I needed to find an experienced HVAC technician to diagnose a problem I was having with my Mini split system. I called Prodigy plumbing and they got me an appointment that very same day. Michael showed up and he was punctual, well mannered, professional and highly qualified. On top of that, he was a just a great and friendly guy. He worked on my system and let me know what was needed to have it repaired. If youre in the Long Beach area, this is the company to call for all of your HVAC and plumbing needs.
Review №5
2024-06-26 02:51:06I’ve used Prodigy for plumbing but never HVAC until my AC went out. Michael came out to look at the unit. He was very professional and although the unit had some weird things going on making it difficult to find the root issue, he figured it out, and explained step by step what needed to be done.He was very helpful and informational and I will definitely request him again for future visits. Highly recommended!!!
Review №6
2024-06-22 14:47:49Prodigy Plumbing & HVAC is a great company to work with. Everyone has been friendly, knowledgeable, generous with their time, efficient and quick. They are willing to work with you, answer questions and give detailed quotes. I appreciate their high standards in customer service and workmanship.
Review №7
2024-06-20 06:07:02Great company with incredible service and staff. Between the friendly and helpful office staff to the employees who have been at our home - everyone is incredibly helpful, informative and friendly. Every problem has been resolved quickly and efficiently. They are very informative about the issue, their methods to resolve it as well as following up with details. The service 5 years ago and this week is consistently great. I have and will continue to call them for any issues at our home
Review №8
2024-06-08 19:33:37We called prodigy, because we know they usually can come out quickly and do a professional job. We were getting a washer and dryer hooked up, but the faucets that were to be used to hookup the appliances were frozen plus some other issues. Jerry was sent out within 1-2 hours of our call and we are so lucky he was sent to our rescue. He accessed all our needs quickly and gave us an estimate. Jerry had to go purchase all the parts needed and returned soon after and fixed everything needed. Its so nice to: get a professional, get an accurate assessment and quote, for people to go above and beyond with the smallest of details AND to get such a pleasant and wonderful professional. We will be asking for Jerry from here on out! Thank you Jerry and Prodigy!
Review №9
2024-06-12 19:36:31The folks are Prodigy Plumbing did an excellent job again. They show up on time and do quality work. Our plumber Kevin was very courteous and professional. I feel good knowing I can get any of my plumbing problems fixed promptly, professionally and at a fair price.
Review №10
2024-05-28 07:17:12If you are looking for a decent plumbing company, Prodigy will be your right answer.Especially in my case, I needed to get a check and estimate immediately, Prodigy made an appointment the next day even though it was the Memorial long weekend.Russell was my charge to check, he has worked really well. Based on his professional knowledge we could check what the problem is.I was in a little panic about what had happened to my bathroom but I could calm down when I saw his work. His experience could give me several options in cases, one of them was exactly right so it could be fixed.Also his Supervisor Donny was in my home, they double checked for me spending their own time more than enough. Their work is very reliable and fair.Whole service during their stay was fantastic, I could not be happier.