Pro Active Physical Therapy Inc. Sunnyvale (SV Proactive) in Sunnyvale

Review №1

2024-06-20 02:08:12

I would recommend Dr. Oza to any of my loved ones without a second thought. I have been seeing her for hip pain for the last two months, and am so impressed by her skill as a diagnostician, practitioner, educator, and care provider. I came in with pain that was significantly impacting my day-to-day life, but without any idea of why it had started. In our first appointment, she quickly identified a connection between tightness in my back, pain in my hip, and weakness of a nerve stretching along that whole path, all the way to my big toe. My PCP and an online PT had both failed to correctly diagnose the source of the problem.She deduced the source of my issue and my progress along the course of treatment experimentally -- checking my mobility, adjusting something, and then checking again. It is through this process that I came to appreciate her work so deeply and that I felt assured our course of treatment was helping me heal. She calibrated her treatment to match my personal mobility and strength goals, and created a course of treatment that has allowed me to resume my regular activities without pain.Her team is efficient and organized, and the office is neat and clean. I have always received ample time with Dr. Oza during my appointments and the rest of the care team as well. Im grateful to have stumbled upon this office, and although I hope I dont get injured again any time soon, Ill rest easier knowing I have such a wonderful team to return to if need be.

Review №2

2024-05-11 05:17:14

Nupur and her apprentice demonstrated exceptional care and professionalism. I had wrist issues due to tennis. They pinpointed the root cause through assessment and devised a comprehensive treatment plan. Their therapeutic massages and electrical therapies alleviated my pain, while the tailored exercises they prescribed helped me to regain strength. I wholeheartedly recommend their services.

Review №3

2024-04-04 17:48:04

Effective and simple. I had lower back pain knee issues and they helped me managed it and get rid of pains. They taught me about back health, gave me stretches to do at home, and held me accountable for the goals I told them I wanted to achieve.It’s not an easy journey, but we can all learn to take care of ourselves better. They’re a great starting point for long-term health. It works. Just take it serious, be patient, and trust the process. Take it from someone who wasted their time going to the chiropractor first for short-term relief.

Review №4

2024-04-30 18:13:07

My experience with Pro Active Physical Therapy is one of the best physiotherapy experiences that I have had. Right from getting quick appointments (including the first one), to the evaluation, paper work, weekly physiotherapy sessions (very much on time) to very courteous staff, the bar was high on every aspect.Nupur is a very passionate, motivated, knowledgable and experienced physiotherapist who always has her thinkers hat on. She evaluated the bad case of frozen shoulder for me quite well, set the right expectations and still managed to be optimistic, thoughtful and compassionate, yet pushing me slowly and surely towards a full recoveryOn a personal level, it is inspiring to see such PT’s and such practices

Review №5

2024-01-31 01:03:24

Mixed review:Pro:- I went to Nupur with a shoulder mobility issue, she was able to diagnose it immediately, described why it was happening, and put me on a stretching regimen that resolved the problem. The rest of my review is more negative, but ultimately my problem was resolved, and Im grateful to them for this.Cons:- If insurance is covering your visits, this facility requires you to put down a credit card to cover any cancellation fee, but any copay will bill directly to your credit card, without first sending you a bill, or even sending a receipt.- Pro active physical therapy overcharged me (no chance to dispute, since they charged my credit card directly without sending me a bill first). I had to examine my credit card bills to discover I was being overcharged, it took two months to get a refund, and I had to threaten a chargeback the refund.- After an initial consultation with Nupur, I was in the care of her assistants. A typical visit would be a 15-minute electro massage, an evaluation of stretching mobility by the assistant, and then being given one more stretch to practice at home. However, when I flagged that I was having pain, the assistant didnt adjust: lets get through the stretches that Nupur originally recommended, and then well see if its still a problemOverall, I was impressed by Nupurs ability to diagnose the problem, and I understand that given insurances low reimbursement rates they have to fit in as many clients as possible, but it was extremely annoying to have to discover for myself that I was being overbilled, and my experience with the rest of the team made it feel like I was being strung out to get more visits from me.So, 3/5 - solved my underlying problem, but their office has multiple issues that make me not recommend them.

Review №6

2024-01-09 19:28:36

Nibha Kumbhani did a fantastic job of fixing an issue with my knee that my GP didnt even bother to examine or diagnose. It took a few weeks of regular visits to Proactive PT, but I havent felt any pain or experienced the issue at all since completing my treatments.The office is well appointed, the staff is professional, and Id have no issues coming back if I was in need of physical therapy.

Review №7

2024-03-13 05:33:48

I have been having treatment in Proactive Physical Therpy for my shoulder and ACL for half year with Ritu. Ritu is very professional, careful and patient. She made progressive plan for my knee after ACL reconstruction, and I am able to run and get back to my favorite sports now. Also I suffered from shoulder rotator cuff pain for more than a year and since I had the therapy with Ritu half year ago, every time I can feel my shoulder was getting better, and it is healed completely now. Thank you Ritu!!

Review №8

2024-03-29 19:42:45

Nupur is the GOLD STANDARD when it comes to Physical Therapy. I have had the pleasure of going to Nupur for almost 17 years and she never fails to amaze me. I have had all kinds of issues from back issues (L4/L5 disk) to bad posture to tendinitis to shoulder pain. Nupur is excellent in diagnosing issues but she also takes the time to explain the issue and gives you guidance on how to change your lifestyle so you can address them in the long run. I will forever be grateful to Nupur and her staff for fixing my issues and I can tell you she is one of the best (having been to a dozen of them) in the bay area. All the best!

Review №9

2024-02-05 04:01:03

Ritu has been my PT for the last three months. She is very caring, professional, and a wonderful person. I started seeing Ritu in the fall initially. When I had to re start physiotherapy in January for a different problem, I told my doctor I wanted to see Ritu over anyone else he would refer me to.Ame, who works at the front desk, is also very friendly, professional, and helpful

Review №10

2024-02-21 04:44:25

Ritu was very helpful in providing exercises to help with my knee pain. She is very knowledgeable and friendly. If I have any other types of physical pain, I plan on returning to this physical therapy center.