Presentation on Map Reviews Nearby

Premier Chevrolet of Seaside in Seaside

4.2 (199) 4 Heitzinger Plaza, Seaside, CA 93955, United States

Location on the map

Seaside, Monterey County, California, US

Phone: +1 831-920-3196
Site: https://premierchevyofseasid...

Opening hours

Monday:9 AM–8 PM
Tuesday:9 AM–8 PM
Wednesday:9 AM–8 PM
Thursday:9 AM–8 PM
Friday:9 AM–8 PM
Saturday:9 AM–8 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.2

199 Reviews for Premier Chevrolet of Seaside 2024:

Review №1

2024-05-31 05:42:46

From the get-go Julian was great to talk to, clear and informative about the car I wanted to buy. He made it easy by suggesting Premier drive it to me. Robbie in finance is also easy and fun to work with. They both worked late so my paperwork could be done. The whole experience down to the sweet driver was excellent! I love my new Bolt EV and highly recommend this dealership.

Review №2

2024-02-05 22:40:00

I purchased a 22 used Bolt EV. Its a great little car, and the buying process was easy: Christian helped with getting the car cleaned and charged (it had just come off the GM lot a couple of days ahead). Due to a minor issue on the trunk which couldnt be fixed the same day, they delivered the car to me (60 miles away) free of charge (this was after I had already agreed on the price for the car). The buying process was quick and easy, and the price was easily the best in the Bay Area. I only wish I could have purchased another car for my wife, but I will definitely contact these guys first when I look for my next car.

Review №3

2024-06-06 15:45:34

I wanted to buy a second hand car from Premiere Chevrolet of Seaside. Made an appointment three days ahead. The night before my appointment the online price of the car increased significantly, but I still got an email that day morning with the price that would work for me. I rented car and drove 2 hours from the Bay Area to learn that the price has increased indeed and not negotiable. Maybe that is how business is done, but not a premier service IMHO.

Review №4

2024-06-29 05:57:00

I have been trying for 3 weeks to have someone from service call me back. I had a very simple question about the past time my car was serviced and nobody could bother to answer the phone or return my calls. You don’t want my business and it shows. Will never go back

Review №5

2024-04-14 04:15:29

Had a great experience working with John to purchase a pre-owned Chevy Bolt. This was one of the best car buying experiences I have ever had. John was very helpful and eager to answer all of my questions before I took the drive out to Seaside. Once there, we agreed on the price and I took my family to grab a quick bite while the papers were being drawn up. John texted when the papers were ready and the car was washed and detailed. After signing the docs we were on our way in just a few minutes. Super easy process. Thanks John and team!

Review №6

2024-06-14 23:31:33

I bought a buy-back Chevy Bolt in January. A month ago, I got a check engine error and brought it back to the dealership to be looked at. After three messages with no response, I had to go back to the dealership to find out what was going on. I was told, Chevy was going to replace the battery, which was coming from Oklahoma, and it would take two weeks to replace. After almost three weeks without hearing anything, I started calling every day. Since no one answered, seven messages were left. Still no call. Today I returned to the dealership and was told my car was nearly ready, but needed to be charged for a few more hours. Someone, I was told, would call me this afternoon. Really??? I asked. Yes, definitely. Its 4:30 now and after leaving an 8th message, I resorted to a customer review. Im sure yall are very busy, but this is ridiculous.

Review №7

2024-06-06 20:29:55

After I was sold a 5 year old car that I had no idea when I bought it that it had been in a wreck before, for the price of it when it was new, I returned it because I knew I was overcharged to say the least, because I was set-up with 6 years of payments (+20k down) and they didnt match the color very good after it was fixed. Then I brought it back as a return but they treated it as a trade-in where I lost around 5k of my down payment. Then I was sold and again I was overcharged for a brand new car, when my credit was bad and had just lost my job. The 20k that was stolen from me was my lifes savings. So warning to all you single widows out there, dont trust this dealership, because they will take advantage of you.

Review №8

2024-03-05 20:42:51

When I first took my Chevy Bolt to Premier for some recall item repairs, I was happy with the promptness of my appointment and service while I was there. But, I also brought up an issue with my backup/parking camera sporadically showing nothing but a camera icon and was told they would need to order a video processing module to replace the one on my car; however, Ive been calling and leaving messages for about a month now with no reply from anyone in the service department.

Review №9

2024-02-27 16:45:43

Ive been a customer of Chevrolet for 6 years and it has been complete perfection, an ideal experience... Until I visited this location and spoke with Joe Homen, the GM. Never in my life have I been spoken to in the poor manner in which he conducted himself. I myself have been in customer service for 25+ years, have been a business owner for many years and am a manager, as well. I could never fathom speaking to a customer in the degrading, disrespectful and belittling manner he did with me.As our conversation continued, I sat there in disbelief that a person with his responsibility would actually treat a customer with so little respect and use the offensive words he did with me. Funny how when my husband came in, his tone and demeanor completely turned.I am not one to write negative reviews on businesses, as I want to promote companies and share positive experiences in hopes others will visit those businesses. This situation has left me feeling so disturbed and uncomfortable, I am sharing this experience because I pray another person will never experience what I did or feel what I was left to feel.On a positive note, the Chevrolet dealerships in San Jose on Capitol Expressway and the one in Watsonville are DREAMS to work with. From start to finish, the gentleman working there are as kind, welcoming, friendly and helpful as can be. Theres the difference.

Review №10

2023-10-05 16:15:28

Awesome place to trade in your vehicle. I talked to both Joe Homen and Joe Enea about upgrading my Ridgeline to something bigger for my window cleaning business and they took awesome care of me. I received the best trade in offer out of all dealerships I went to and got the best price on a 22 Silverado after checking multiple dealerships. Paper work was quick and easy and I couldn’t be happier. Thanks guys!!!

Review №11

2024-01-10 23:55:05

My wife and I were looking to buy a new electric and had contacted Christian Madrigal. He was great with everything. Eventually we ended up buying two used high end Bolts for about the price of one new one. Everyone was friend, helpful, and made it the best car buying experience Ive ever had.

Review №12

2023-03-19 03:39:09

Today we went in to purchase a traverse. John helped us out yesterday as we’re 1 hour away, we did everything by phone and text. We agreed, and went in today to sign. The finance lady was very nice and didn’t push you to a breaking point for additional add ons. Robert at the end of the sale was nice and taught us all the ins and outs. Thanks everyone

Review №13

2023-12-30 18:55:52

I wasnt going to buy a truck this year but noticed some amazing discounts at Premier. I contacted Gentil Sena and he sent me pictures and went over all the number before I arrived and everything was exactly as he had explained to me. The deal was amazing and the service was even better. He made the process so smooth. I have bought a lot of cars and it usually isnt this easy. I will be back to see Gentil again.

Review №14

2023-10-26 21:12:26

A PREMIER car buying experience!Robert the vehicle delivery specialist did our first test drive no hassle. Hes extremely knowledgeable, and put us at ease answering ALL of our questions. He set the tone for our first experience with Chevrolet. On a very busy day, Robert took his time and helped us out seamlessly!Robert introduced us to Christian the sales representative on our return visit. Christian took us for another low pressure no hassle test drive, addressed our concerns, showed us all the golden nuggets to owning and charging an EV. Premier offered by far our best test drive experience of all dealerships we went to.Joe the manager went above and beyond as well. He reassured all of our concerns and took the time to personally answer questions through our purchasing process.If you are a first time EV buyer like us, it was a pleasure to learn from the knowledgeable and experienced professionals at Premier. We felt respected and well treated the entire time and we could not be happier with our decision.

Review №15

2023-09-30 15:47:39

This review will be divided by positives and negatives along with a timeline.Positives:1. The managers were kind and professional.2. They managed to fix the car issue and it was qualified under a recall warranty, so I did not have to pay for the service.Negatives:1. I dropped my vehicle off by appointment on August 11 and was given a 2-3 business day ETA on diagnosis + pricing. They never called me, nor did they answer any of my phone calls. I had to schedule a ride with a friend after about 2.5 weeks of no contact. It turns out that my car was simply sitting in their lot, and hadnt been touched the entire time.2. After I came in person on September 1, and restarted the entire process of having them repair my car, they gave me the same 2-3 business day estimate. No contact. Not a single answered phone call. I left multiple voicemails and texts. This went on for another 2 weeks.3. I stopped by again in person, as it became apparent that is the only way to speak with anyone here, and spoke with a different manager, who stated that the car was being worked on and the replacement part was about to arrive and the vehicle would be ready in, you guessed it, 2-3 business days. I explicitly asked how and if hed contact me when the car was ready and he said hed personally call. As youd expect at this point - fast forward another 2 weeks of no contact.4. I arrive on September 25, and it turns out my car was actually finished by the estimated time he gave me, but it was simply sitting in their lot for some reason for the last 2 weeks.In conclusion, they finished the work and did a fine job, but what was originally sold as a few business days of work turned into a nearly 2 month goose chase, just to find out the status of the vehicle. For anyone on a tight timeline or values communication, I would not recommend this place.

Review №16

2023-11-28 21:00:20

The worse customer service ever. We purchased a work van from them in 2020 and have been trying to get a problem with the front end fixed for 5 months. They refuse to schedule an appointment to look at. They are rude and unhelpful. We need to purchase another work van and will not ever buy another vehicle from them again. If i could give them a zero star I would

Review №17

2023-09-22 04:11:21

Very impressed with the excellent customer service we received from every employee we came in contact with. We dealt with two salesmen, one on the phone prior to visiting the showroom. Francisco gave us lots of information and answered our questions by phone and by text. Our in-person salesman, Christian, was respectful,knowledgeable, and straightforward. No hard sell. Christian was kind and patient while explaining the OnStar program and showing us how to operate all the new electronics in the car. We met the dealership GM, Joe Homen, who was very personable and down to earth. The finance manager, Connor, made the paperwork pleasant, quick, and easy. We even received a nice follow-up text from Francisco, congratulating us on our new car and saying they would be there for us if we had any questions or concerns down the road. Everyone at this dealership seemed to work together to give us a pleasant experience, before and after the sale was closed!

Review №18

2023-08-08 13:30:33

Francisco Jimenez was really helpful in our overall buying experience. He was not pushy and he even look for discounts we qualify for. Premier chevrolet seaside help us to get approved and worked with us in terms of the payment plan we were looking for. It was a smooth purchase experience. Thank you!

Review №19

2023-04-25 17:46:49

I recently scheduled a recall appointment to update software and install a fix due to a recall on my 2020 Chevy bolt. The person I spoke with on the phone to schedule was very helpful and got me in the next week. They offered a free Lyft service but I declined since I live close by. The service was faster than they originally stated. Everyone I interacted with was super friendly.

Review №20

2021-07-30 00:21:51

Chevrolet of Seaside was wonderful! The great people there handling our brand new Corvette was Amber and Joe, both did amazing job and made the experience so enjoyable. I recommend anybody to go there! A great place with great values and they stand behind your word!

Review №21

2023-10-16 15:27:14

I went in for an oil change and battery check. It took two days to get this done as the dealer did not have any batteries in inventory. They finally got it done. They didnt bother to check air pressure in the tires. The net in the trunk was not hooked up again and the car was dirtier than when I brought it in. An oil change and new battery was $677!

Review №22

2023-11-10 13:46:30

Gentile is the man. He is the manger for commercial fleet but still helped me out with a truck. I have went through the buying process a handful of times. By far this was the best, painless experience of them all. Gman made it easy and quick. Didn’t need to stand around the lot for hours. If you need anything hit up Gman he’s the man with a plan. Yessirskis!!

Review №23

2024-02-19 05:36:26

The dealer comprehends the customers needs and is willing to go to any lengths necessary to assist them in making the optimal decision.

Review №24

2023-01-31 01:38:12

Very wonderful Staff! My Husband David and I came in today to look/purchase a van. Miguel was very helpful, professional, friendly and polite. We spoke with them both over the phone and at the lot. The manager Nick was also very easy to talk with. Overall great experience.

Review №25

2023-06-13 19:07:09

Horrible service department. Took vehicle in for replacement of the infotainment unit nearly a year before the warranty was up. Dealer ordered the unit but never contacted me. After months of waiting and failed attempts to get a hold of the service rep by phone i went to the dealer and the rep informed me that they sent the unit back and would need to re-order it. I was never contacted and the new rep blamed it on an employee that left. The part was re-ordered which took several moths again. Now my vehicle warranty had run out. The unit was installed but now my USB ports required for apple car play do not work. Informed dealer. They claim they ordered the part. Its been 6 months and im still waiting. Went by dealer because they never answer their phones or return messages and the service advisor told me there is not eta on the part. Called GM to inquire on the status an no help there either. At this point i suspect he dealer is just leading me on until i forget about the issue and just pay to have it repaired myself. My advice would be to avoid GM products all together. Ive had nothing but troubles with this vehicle since purchase. GM is the biggest exporter of vehicles built in china so it makes sense. If you still want to take a chance on a GM product do business with a better dealer. This dealership doesnt seem to care about its relationship with its customers. If I could give them a ZERO star review I would.

Review №26

2023-07-19 00:29:34

This is for the service center: If I could give it 0 stars, I would. They have had our car since this past Saturday (it is now Tuesday evening) and have not called us to give us any updates and have not returned our phone calls. We have no way of knowing if they have even started working on our car or when we might possibly get it back. This is unacceptable!

Review №27

2024-01-02 16:38:05

The service advisor is someone I would like to deal with again. She is a great person to have on your team.

Review №28

2023-09-07 22:34:55

We had a great sales experience at Premier Chevrolet of Seaside purchasing our 2023 Bolt EUV! First, they had a great inventory of Bolt EVs and EUVs to choose from, a few different price points and features. We were looking for the least expensive trim and never felt pressured to spend more. Our sales associate, Christian, was very helpful and patient with us as we sat in and test drove multiple cars. He was also knowledgeable about EVs, charging, range, and more which is not always the case at other dealerships. Finally, Amber kept us moving quickly through the financial process. They were very helpful and kind all around. And we love our new Bolt EUV. Feels great to go electric!

Review №29

2022-09-01 18:22:34

What a great experience I had with Premier Chevrolet of Seaside! Mike was great in finding me exactly what I was looking for. As a new business owner I was looking for a used work truck with a ladder rack and boxes. I let Mike know what I was looking for and my budget a few days later he contacted me and let me know what he found and let me tell you it was more than what I was looking for but at the right price right within my budget! Took it for a test drive and I knew this was going to be my first service truck for my business!!! Mike was great to work with! Honest, straight to the point and so nice to work with! When its time for me to purchase another vehicle I already know Im going to contact Mike first! Thanks Mike and the Premier Chevrolet Team!

Review №30

2022-08-06 02:03:04

I just bought a brand new utility truck and was amazed at the speed and quality of the service. It was great to do business with Gentil. He is very knowledgeable and was able to answer all my questions quickly and with assurance. Negotiation was painless, with no games played. Everything was very straightforward. Thanks to Amber as well helping us finish the process with ease. Thanks again guys.

Review №31

2023-02-10 22:35:13

Poor communication, terrible service. We dont trust the work that was done needed to be done. It took a month of trying to figure out what the heck they were doing. We took the 2018 chevy pick up in because it was running rough like lag then shift then go. We werent sure what it was? Chevrolet started with new transmission, then a short in a light, then they couldnt program the transmission, to needing new light, new modules to replacing electrical to they still couldnt fix the problem, to socket behind the light has a short, to corroded connection in the electrical harness. Every step of the way we had to call, they wouldnt return our call, so wed call again. The elephant in the room did the truck even need a transmission almost $10,000.00 dollars latter? The worst customer service weve ever experienced. It felt as they dont know what theyre doing.....

Review №32

2022-05-10 18:12:00

I didn’t have any brake lights. They said it was the sensor in the brake pedal. Ordered me a new part and put it in, which was great. Now I have brakes but the lights would only turn off some of the time. I took it back and they said nothing was wrong. After my battery died 3 times from the lights not shutting off, I took it somewhere else. As soon as I told them what was wrong, he said did they adjust the pedal with the new part? I don’t know?? He adjusted the pedal, I haven’t had a problem since. The pedal should have been checked when they were finished with the sensor.I had also ordered a part for my window when I went in for the brakes. Pre paid. The part has not come in so I asked for a refund. They said the check is in the mail. It’s been 2 weeks and I have not received my refund.Unfortunately I will not go back.

Review №33

2021-05-30 17:40:37

Christian our sale contact was amazing. Super nice, not pushy, and had great communication. As we were driving from about 2 1/2 hours away the communication was really important!Steven (finance guy) was great, super smart and areally nice guy. Obviously tried to sell extended warranty and all that, as is his job, but took no for an answer and didnt keep pressing the issue which was very much appreciated! Very thorough explanation of paperwork and answered all our questions. It was our first dealer car buying experience and went pretty well! We love the car!!!!

Review №34

2022-12-03 20:17:35

I was visiting Monterey last week when my car broke down. I needed to be back in Reno by Monday and it was Saturday afternoon. Eric and his team assisted me and got me on my way in a great rental. I just retuned and I am very satisfied with the work and their communication. The prices were fair and work performed quickly. Most of all though, I liked the way their employees treated me when I was stranded and super stressed out. Five-star service crew there. Thanks Premiere Chevy of Seaside!

Review №35

2022-12-06 03:11:22

Overall I like the team at Seaside - the process was easy, and I was happy to get the time to test drive, a good overview of the cars and my questions answered, and that I got an actual orientation of the vehicle with the delivery specialist. Afterwards, I was disappointed that I wasnt made aware of a rebate for educators that I found online on Chevys website that I believe I would have qualified for - that seems unfair that some people are probably made aware at different dealerships (I see it promoted on different dealership websites), and some people lose out on the opportunity. Also, there was not a clear process where I could provide all information about my income to pay debts on my credit, and Im concerned that my accurate information was not provided when the manager applied for loans for me, which may have led to higher loan costs for me. There should be a form that we fill out to officially provide information for our loan application - I was just asked a few questions verbally, which did not allow me to provide all details needed to accurately assess my credit, debts and income. The GM offer and rate was presented as my only choice, and I realize now that probably wasnt true and I think with more accurate information and a little more shopping around I may have gotten a better rate. Now I feel stuck, and that left me with a bitter taste in my mouth that soiled an otherwise positive and exciting experience to buy an electric car. It sucks feeling like you have to, especially as a woman, be more assertive and pushy to advocate for yourself when buying a car to get the best deal. It would be really nice if you could feel like the staff are helping you get the best situation possible.

Review №36

2022-08-02 02:36:02

My truck was quickly diagnosed as what the problem was. Parts were ordered. My service advisor Nate was of great help. Also my truck was washed which was an added bonus. Premier Chevrolet of seaside is really the go-to dealership if you want great service. Thank you to the staff.

Review №37

2022-10-25 06:25:14

What a great place to buy a car! I had been looking for a very specific car and it finally popped up at Premier Chevrolet of Seaside!! John and Conor made it so simple to buy online, it was seamless! The best part of it all they shipped my car to me, I just wasnt expecting that, love these guys, I cant wait to make a trip to Seaside to thank them in person. Thank you guys again for making this buying experience exceptional to say the least.

Review №38

2023-09-04 14:50:02

They worked hard to get us in our vehicle at a price we could afford! They were amazing. We will definitely be backIn the future.

Review №39

2022-10-02 19:55:14

Dari was a fantastic salesman. Not pushy at all, took me awhile to decide on the car and he didn’t pressure me at all. Everyone there worked with my requests and we made a deal. Love my new Bolt.

Review №40

2022-12-26 15:32:33

Originally they quoted me $1500 to swap out the old transmission for a replacement GM reman. ( labor only / I had already purchased the new one for $4501 plus taxes ).and said it would take one full day.I sent the GMC DENALI up with a driver from Las Vegas. Well, it took the better part of two days and they said they needed some additional parts ( I had already bought the complete reman ) and they didn’t have them on hand, even though we had the job scheduled with you.Anyways, the job labor was over $2,000 .So, the job took twice as long as promised and cost $500 more, and I have not received a single phone call from Nate or anybody else about what type / if any warranty comes with this$7000 transmission swap.Does this sound like stellar service to you?

Review №41

2023-03-06 19:27:18

Not a good experience at all with my 2016 chevy volt. Issue is both with GM themselves for non-wear & tear equipment that stops working having to be expensively replaced (radio/screen). And to the service org here for a complete lack of empathy about how they charge you to diagnose their cars problems.Lesson learned, google the error message first before taking your car in here. Read what you sign when you check your car in here. My fault, buyer beware.

Review №42

2023-05-15 23:32:28

Very nice and friendly sales person Christian and Miguel, Help through the whole purchase process with our 2023 Bolt EUV Premier. Also very nice finance lady, explained everything to us.

Review №43

2022-01-18 23:13:27

Had my 2017 Bolt battery replaced. They were accommodating in setting up my appointment and subsequent pick up. Only problem was that I had to return to have them reset the car’s automatic door lock. The receptionist graciously did it, herself, and showed me how i could do it, myself.

Review №44

2022-03-12 07:09:05

Bought a car here and I was promised new tires, which took two months to arrive. The previous tires were completely worn out, leaking air, and unsafe to drive on. They told me to leave the car after I purchased it and that tires would arrive the next day, which actually arrived two months later? Would the car still be there? Who knows….I also mentioned that the car smelled like cigarettes and an employees response was that to him, it smelled like “aged leather due to the leather seats”….No….Finally, I was only given one key and I went back a few days later due to the key having issues. The sales manager reached into his desk drawer and pulled out a second key. Was he planning on stealing the car? Lol.All in all, I’m happy with my purchase, but I’m not sure I would buy from this dealer again.

Review №45

2021-11-22 03:36:11

I came in a couple of days ago to upgrade our vehicle. Miguel at Premier Chevrolet was the best and the dealership was top-notch! Miguel went above and beyond to make sure my family would purchase the vehicle that was best to suit my familys needs. He gave me suggestions and his advice but was in no way pushy whatsoever. After my husband and I chose to go forward on a vehicle the process was smooth. Quick and professional. I would recommend Premier to anyone who is looking for a used or new vehicle (and ask for Miguel, of course)!

Review №46

2022-03-21 15:45:13

Great sales team - no pressure, took their time to explain things, stayed late - friendly, professional and knowledgeable - so glad I picked up my phone when Miguel called! So much better in person rather than online! Thanks team! Love my new Chevy trailblazer!

Review №47

2022-08-24 16:57:51

Poor service, it took 2 hour as and a half to do an oil change and I had an appointment. After 2.5 hrs I left and my car started smoking and making a weird noise, and it wouldn’t run more then 40mph I pull over and the car was leaking oil heavily, I call the Chevrolet service desk. They asked me to go back but by then my car was out of oil there was a big poodle of oil under my car. A towing truck took my car to the dealer and it took them over a week to get my car back. According to the assistant manager my car had nothing other then a small oil leak and all it needed was 3quarts of oil. But if that’s all it needed why take more then 7 days to add 3qts of oil???? I mean if they cannot do an oil change right, what can they do right?? I would never go back to them. Worst experience ever

Review №48

2023-03-20 18:43:00

Working with Francisco was efficient and comfortable for both of us.From Linda, Waynes wife:This new car will be mine primarily, yet all of the paperwork was prioritized for Wayne. His name first on all the paperwork, etc. It may seem like a small thing, but after a lifetime of second place, it rankles.

Review №49

2021-08-29 15:11:28

Awesome team at Premier Chevrolet in Seaside! Great customer service, great offers. I purchased a 2011 Honda Pilot on 8/20. The vehicle was clean and very good condition. Christian was amazing and the rest of the staff was too I just forgot to get their names, from the manager, financing guy and associates are very welcoming and worked with me for the best offers and even their associates that just saw me in there remembered me when I went back to get it detailed since it was late when I went they took care of me again when I went back the next day thank you!Gaby G.

Review №50

2019-05-06 19:49:54

I have been meaning to write this review sooner. I have come here twice now and oh my what a difference versus Salinas. The customer service is outstanding on top of the work that gets done and the amount of time and effort they put into not only resolving the issue with your vehicle but cleaning it after. This last time the work done was not covered by my warranty, the gentleman I spoke to ended up giving me a small deal. Everyone that day was so kind and made my experience awesome. Definitely will be back when the time comes!

Review №51

2020-06-17 18:15:37

We arrived at the dealership to have our car serviced and were greeted by very friendly staff. While we waited for our car we spent the time talking to one of your salesmen Jay. He was extremely polite, friendly, courteous & knowledgeable. It made our wait fly by. Our car was done in about an hour and everything was great! Our experience was a great!Mike & Cathy Venuti

Review №52

2019-04-18 22:43:24

I bought my new car last year in March and it was very easy! It was a trade-in and I figured it would be a headache, but they helped me transition quickly. Thank you Andres and team for your great communication and hard work to get me such a good deal! Cant wait to come back and get our truck, one very happy customer :)

Review №53

2023-02-07 16:29:15

Jordan did great. I needed an oil change and thankfully there was a spot available.Jordan got me taken care of. He communicated well and kept to the time frame provided

Review №54

2022-09-14 22:40:50

DO NOT take your car to this dealership for service, EVER. This is the worst customer service I have ever seen in my life. Our car broke down while we were on vacation, its been SIX WEEKS and not only its not fixed yet, but they are not giving me an ETA. Im pretty sure they started screening for my calls because no one answers me anymore. I tried calling from another phone number and they promise me theyll call me with an update and then they never do. They LIED and told me they have been leaving voicemails on my husbands phone. Im moving out of states in 2 weeks and I have no idea when my car will be fixed and when Ill be able to fly to Seaside to go get it. How is this place still in business?! I will be filing official reports to BBB, DMV and Chevys HQ. Please save yourself from a massive headache and ulcer, and go elsewhere.

Review №55

2020-10-02 14:42:54

Great interaction with entire team. Very satisfied with my lease price, this was the primary reason I stayed with Premier. David was great to work with through the internet sales portion. Jay was fantastic to work with for the in house sales portion. I did have to wait over an hour and half to secure the finance portion, but all in all, it was a great experience. Absolutely love the Chevy Bolt LT! Handles really well and all the features inside are exactly what I need. Excited to help support the environment!

Review №56

2018-09-20 21:30:04

The most disreputable dealership with which Ive ever dealt. Reached agreement on the price of a new vehicle only to find out that when I was completing the transaction paperwork with the finance guy there was an additional $4500 buried as a down payment. This is despite the fact that I confirmed no less than three times with the sales manager that the bottom line figure on which we agreed was the total, out the door price, inclusive of everything. Additionally, I made it clear the entire time that I would be paying cash, not financing. Who would look for a down payment in a cash deal? When I uncovered the discrepancy I stopped the transaction. A day or more later I receive an email from the dealership. I respond, indicating (stupidly on my part) that will still move forward with the purchase. 5 days later, still no response to my email (and a subsequent follow up email). So, I decide to call. They ultimately and remarkably tell me that they no longer want to honor the price at which they originally intended to sell me the vehicle. Amazing. Run as fast as you can from this dealership.

Review №57

2022-03-18 15:31:06

Mike is personable and professional anr took the time to learn my circumstances and helped get me what i wanted with the terms that were a best fit. Steven helped us navigate the paperwork process quickly and efficiently - even working through his lunch break, solely focused on making sure I had a positive experience. I definitely recommend Premier Chevrolet

Review №58

2022-09-29 23:42:44

Thank you so much.From making an appointment to the delivery of my detailed interior and fixed EV car problem. I am very satisfied with the service. I particularly appreciated the ease of communication during the whole process. Thank you Chevrolet of Seaside!

Review №59

2022-02-09 17:19:12

Service was what you should expect from any dealership. The waiting time was good. The only thing that needs to improve is the renovation of the waiting area, and the furniture as well as the cable TV. Thank God I had my tablet.Update 9/24/21 - I took my Volt for an oil change and tire rotation. I was handed a receipt for $102 total, but behind the cashier a TV screen kept showing the specials, listing the same service provided to my vehicle for $79.99. ???? Thank God I had a coupon for $69.95.Please visit the website before booking any service to check the specials. I do find it strange that they list an special but apparently if you dont point it out to the cashier you dont get it!Customers beware!

Review №60

2021-05-06 03:21:19

Christian,George and Steve made my car buying experience pain free. I was treated with respect and they worked diligently to make sure I had a great shopping experience. I highly recommend this sales team. No high pressure and they worked hard to get me the right finance. I highly recommend Premier Chevrolet,Hyundai of Seaside

Review №61

2023-04-28 15:10:49

Received a simple oil change and tire rotation, and when I came back to pick up my car, they had given my car a car wash as well! Great people and very professional

Review №62

2022-09-17 23:20:21

The dealership at Premier Chevrolet did a great job on my Vehicle’s service, keeping me update, and sending photo on what and why it needed repaired. I was also able to pay online through a texting app, which was super helpful.

Review №63

2022-04-15 00:34:01

Dropped off Colorado for an oil change, tire rotation and diagnose a transmission shudder. Oil change and rotation done at a reasonable price and transmission fluid exchange was under warranty. I’m pleased with work done and friendly staff.

Review №64

2021-08-29 01:43:49

Made an appointment for a check engine and an oil change, and waited for the vehicle. When my vehicle was returned they didnt update the Oil change sticker in the window and as I drive away the check engine light and same code came back. I flipped a U and returned the vehicle to dealership. They re-checked it, gave me a quote but as it was near closing time we made an arrangement to bring back the vehicle when they called with a rental arranged for me to leave the vehicle. I called back 2 days later to check on the status and was told a service rep would call me back within an hour and never from them again. This is unprofessional and unacceptable. I have now been driving with a check engine code on my vehicle for almost 2 weeks now.

Review №65

2022-12-17 17:00:35

Always a pleasant experience with Nate and Eric in service. The receptionist Sofia is pleasant and helpful. Thank you for making my service experience great. Always a smooth experience. Keep up the great work.

Review №66

2021-08-09 13:49:46

I brought my vehicle in for service on may 30th. It was under warranty. The problem ended up major needing a new transmission. The dealer ship service department was non commutative. I called and called leaving messageslooking for an update No retuned calls I was very frustrated. I could not get through to anyone. I finally went on the website and clicked on a car I wanted to purchase just to see if I would get a call back. I had 4 calls within the hour. Spoke to 4 people asking for help to get through to the service department. All 4 said they would get me a call back 2 said they would have the gm call me back. No call. My husband had to go to the dealership to get answers which they still had none. In the end 7 weeks later they offered to buy the car back. I ended up going to the dealership and completing the paperwork to sell my car back. They said there was no one there to sign the check and would call me in the morning to pick it up. No call radio silence. I went in that day late afternoon and still check was not ready I had to wait while they scrambled to find the check signer. I would never go back to this dealership nor recommend them. I have had 3 Chevy vehicles serviced through this dealership and 2 Cadilac vehicles serviced through this dealer ship over the past decade. Once the dealership was sold from butts Pontiac Cadilac the service went down hill from there. Disappointed in my experience is an understatement

Review №67

2020-09-03 11:44:33

Celia greeted me with a smile as soon as I drove up to the window for my servicing of car appointment. And she took care of everything immediately. I waited for the car to be serviced for a short time in the wonderful lounge. The technician checked and serviced everything in the car and even washed it. Wonderful service and beautiful dealership!

Review №68

2021-03-29 16:16:37

I want to start by acknowledging Nate for his service but the work on my car has been very suspect.I have a 18 ZL1 1LE and I almost exclusively track it. After each track day I change the oil and have the car serviced. Recently I brought the car in for service and I was told I had scored the discs by not changing the pad soon enough. I had been expecting the brakes to need service for some time so I was not surprised that they were in need of maintenance, I was however surprised that your service department had let me leave the previous time with less than a track days worth of brake pads. The idea that Premier Chevrolet has so little regard for its clients that it would allow them to take a car with limited BREAKS to the track is worrisome as is the fact that the car was in Premier care previous to the break damage but took no responsibility.So the breaks needed to be ground and I paid to fix your oversite but it did not end there. As I mentioned I almost exclusively track this car, the next time I was on the track my breaks vibrated. They vibrated so violently that I left after 2 sessions because I was afraid I would crash (I had paid $750 for the day plus loss of work).I was so upset I considered never going back to Premier Chevrolet.Some time later my wife informed me my warranty was ending and I had a free service so I brought it back and explained what had happened to Nate. I was informed the breaks had hot spots and it would be another $2200.00 to repair. I have since received the car and I am currently under the belief the breaks problems have been resolved but the discs do are now unattractive and the wheels appearance has been compromised.In addition the damage originated due to Premier Chevrolet having not change the pads nor mentioning the condition as they should have, so I now have been led to believe my car was ready to track 2 time when in fact it was not. That Premier Chevrolet would allow its clients to endanger themselves and others around them is in itself unconscionable but that they would then charge me to fix their mistakes is beyond reproach!I was brought up having been taught it is not whether or not you make a mistake its what you do after that is important.Premier Chevrolet held its client responsible and denied culpability.I give you an F.I dont trust Premier Chevrolet or its service department (this is not the first instance, I had a rear tire that corded 200 miles after they put it on and they took no responsibility then either) now I am compelled to check there work before tracking my car. The problem is I am a driver not a mechanic and if I cant trust my local dealership who can I trust? Maybe I should just sell it.

Review №69

2021-01-29 16:16:11

I am very disappointed with my latest experience at Premier Chevrolet Service Department.Here are the reasons:1. Upon my arrival to retrieve my vehicle from the Service Department, I had to wait for assistance out front of the office even though I was standing in plain sight of the 4 individuals working inside. It was only until I walked right up to the window (within less than 6 feet) when one of the staff bothered to open the window and offer to assist.2. Upon receiving the invoice for the services performed on my vehicle, which was supposed to be a simple front driver-side tire replacement and rotation of all 4 tires, to my dismay the cost of the service was astonishingly astronomical $280!! It took massive restraint on my part not to say anything right then and there about this charge. And I can see it on the face of the person assisting me that even he was skeptical about this high charge. But to make matters worse, the service technician did not at all offer to review or explain any of the work indicated on the invoice. Why was I charged $40 for the inspection and another $29.90 for the tire rotation on top of the charge of the new tire plus mounting and balancing?? I purchased my vehicle from this dealership in 2019 (perhaps it was under different management or ownership at the time?) so one would think that a simple tire rotation within the term of warranty would not be an added charge. Unacceptable!3. And this simply adds insult to injury: When my vehicle was brought up to the front to me, the person who drove it up was not wearing a mask, was not wearing any official dealership or service department uniform/attire (instead he was wearing what looked to be a worn-out sweatshirt hoodie from one of the local high schools - North County), and was not even wearing any safety equipment - not even disposable gloves, and didnt bother to leave open the doors of the vehicle when he got out. I thought to myself, Who is this guy? Some day laborer, they just picked up from down the street? Again, totally unacceptable!4. Finally, the vehicle was not cleaned in the slightest. No offer was made to wash it or even make sure that the floormats were at least dry from the wet shoes that were obviously in it from the service personnel.So, I hope this explains to you and staff why it is I will never again bring this or any other vehicle back to Premier Chevrolet.And, yes the dealership can make this at least somewhat right by offering to reimburse me for the cost of the tire inspection and the rotation.Thank you!

Review №70

2021-03-02 19:16:38

Great overall service. Quick and painless. Nate was an excellent device advisor and answered any questions I had. Chris helped get my truck running wick and explained everything in detail. Will recommend them again!

Review №71

2021-03-30 02:32:13

Check in was easy. After 4 hours I had to call and check if car was ready for pick up (oil change/tire rotation/small recall). Disappointed that car was not sanitized, oil change window reminder was missing (had to request). Oh, thanks Premier Chevrolet for the long screwdriver left sitting in my windshield wipers.Doubt I will be returning to this dealership.

Review №72

2021-02-09 01:12:07

Nate was great. Although I would have like better feedback during the time my truck was serviced.I texted and called various times with no return. I’m sure it’s busy down there but people need to know the status as it evolves.

Review №73

2021-10-22 20:38:00

Every time I take my car in to be serviced, it’s always been a great experience. Nate has always taken the time to explain what was done and I always feel confident in knowing what my car was well serviced. I always leave in a just washed car. If I could give more stars I would

Review №74

2022-06-23 23:53:40

Alma has very good customer service but doesn’t seem to be trained very well in terms of fully serving the customer. Nate has a very poor customer service skills and seems completely unmotivated to serve the customer; this has been going on for many years with Nate. Probably just a training issue. Good luck

Review №75

2021-03-23 19:38:35

I had an appointment scheduled and was told i would get my car by the end of the day. If i would have not called no one would have let me know that they needed an extra day. And then the extra day turned in to an extra week where i was never informed of what was goin onAgain until i called to see when it would be readyAnd when i called they told me the car had just started to get worked on after sitting for two days.I also had to struggle a lot just to be able to get a loaner. They told me they did not have one yet pulled one out of the back parking a few moments later .On top of that they damaged my front passenger side wheel and did not even bother to let me know.The least they could have done was wash the car before they gave it back but i guess that might have taken a whole other day.

Review №76

2021-07-18 02:11:15

Receptionist was nice, however, the repair service was terrible. If you have an option, going there is not recommended.Inefficient and unprofessional diagnosis. Car a/c problem. Paid for around 500, problem still hasn’t been fixed.1. they said there was a leakage2. Later they said the A/C module part was broken so they needed to order one3. Another time said they ordered the wrong parts.4. After installing the correct parts, they said there’s another problem which will cost us 1200 to fix.

Review №77

2018-03-20 16:55:32

Wow! What an exceptional experience buying a car here! The owner Peter Sercia made me feel like part of the family! DJ, the GM, did a great job getting my car deal set up for Mike in Finance who also did a great job preparing all the documents. Damian the salesman did a great job during the test drive and getting the car ready for delivery! It was the easiest car buying experience ever for me! I highly recommend this dealership!

Review №78

2022-10-03 14:05:31

The Premier staff was delightful to work with. The process was seamless. Nate got me in and out with no problems or concerns. I will only be using his services from now on.

Review №79

2022-07-19 17:06:58

Great customer service, but need to add Service managers to reduce wait time. Also suggest expanding customer waiting room area. Dutch door to customer office is not customer friendly. Lexus Monterey could be used as a model.

Review №80

2020-09-29 13:56:55

This review is specifically for the Collision Center. A deer jumped in front of our work truck and we brought it to the Collision Center. David, Omar and the rest of the team went above and beyond to ensure we had a smooth, simple, transparent and professional experience. The communication was excellent from start to finish and the truck looks brand new!

Review №81

2022-03-30 23:55:38

If there was only a way to give them zero starts I would have surely done that .Bought an equinox in Oct 2021 - the car was delivered to my home (these were at the peak of covid) but only one key worked . It’s been now 6 months, and I still have only one key working . Called probably 15-20 times spoke with at least 6 different individuals across the dealership (with Jorge alone I must have spoken 3 or 4 times ), left many voicemails ( they almost never pick up the phone or come back to you ), left the dealership manager at least 3 voicemails (He never returned my calls ). Bottom line - stay away - a dealership is evaluated when you need them to help you not only when they give you a deal on a car . There are many other Chevy dealerships - my previous Chevy was a lease from the Steven’s creek dealership in San Jose and I was very happy with their service.If any of you out there have a way on how to effectively complain so I can get a 2nd working key(sounds trivial huh?) do let me know !

Review №82

2018-02-26 21:11:00

Was charged over $250 per hour for a job that booked at 4 hrs. Was Initially told that it was covered by warranty by two different people. Was blatantly lied to by 2 people. Was told they had to remove the bumper to do the repair which is not correct. Finally was told I would get a refund as Chevy was covering part but not all of the repair. I should file a BAR complaint. Still waiting for my refund. I will never use this dealer again.

Review №83

2022-09-12 20:22:40

Service department was very friendly, listened to what I had to say and took care of my issue quick and easy. As much as I don’t look forward to taking my car in for a service I look forward to taking it to premier Chevrolet in seaside.

Review №84

2021-05-20 17:07:48

Simple and straight forward. Oil change and look at the breaks. I didnt give a 10 because there was an issue with a sensor stating the brakes were worn. They stated they didnt know why it was going off. A false alert and being told it was fine can and will lead to people ignoring it when it is legitimate. A better answer was needed. It isn’t a dealership problem. It also is happening on two other owned Corvettes.

Review №85

2023-08-28 23:40:57

John was great and easy to work with. Financing was a breeze. Everyone that worked there was really nice and helpful.

Review №86

2019-05-02 02:49:25

Absolutely wonderful people at the dealership. Cant say enough great things about Heather McElhatton and Chris Conley. Both know their business inside out, and a such a pleasure to work with.Easiest purchase of a new vehicle Ive had, usually buy a new Corvette every two years.I looked all over California, Nevada, and Arizona to find the right car. Found the car at this dealership, sent an email and Heather responded right away. We exchanged some numbers, she had a car to sell and I wanted to buy. She knows her stuff and we reached a deal that, I believe, satisfied both of us.I drove 2.5 hours to Seaside and Heather met me at the prescribed time. Chris, finance manager, had everything done and waiting for me. The transaction literally took minutes.Next time I need a car, Im finding Heather.

Review №87

2024-02-22 17:02:58

They violated my privacy and went to my employer!Beware of dealing with these people.

Review №88

2023-04-27 23:48:42

Nate was quite helpful in dealing with me and my car which had broken down. The price charged to repair was inline with what I had expected. No surprises.Thanks!!

Review №89

2017-09-14 12:50:02

Took my vehicle here this week. I have kids that are hard to control when we have to wait a long time so I made sure to call ahead to make an appointment. They told me the price of a diagnostic test over the phone so I was expecting to pay that much also they said they would be there to greet me when I got there. When I did arrive I was confused on where I needed to park and the staff just watched me from the window drive around confused and never came out seeing to see if they could help. Then after I walked up to them, I told them I had made an appointment and it was like they didnt care. They were not busy and I waited 20-30 minutes just to talk to someone. After I needed a ride which I had told them ahead of time I would need and I was still waiting another 30 or more minutes for that. When my car was done I also made another appointment with the driver to pick me up at a certain time because again I have kids. They had me waiting for 30 plus minutes and they didnt even call to say they were running late. I had to call them several times before they answered to make sure they were coming. When I finally got there I had to ask them to help me because they were just going to sitting there watching me struggle with kids and car seats. When I finally paid they charged me a lot more then they told me what a basic diagnostic test was over the phone. I was very upset. Those prices are set. Why change it for a struggling mom. I drive a 2006 car that is falling apart. Do I look like I have money to spend. I feel like the staff over all is lazy and do not care about their customers. I will never go back here.

Review №90

2022-12-16 15:01:14

I unknowingly bought the car with a cracked windshield in which I found when I got home, took the car in to have the battery replaced and was told it would get fixed in which it didnt and also the bottom plastic fell off while I was driving the car home from the dealership. I was told its against the law to knowingly sell a car with a cracked windshield l!!!!

Review №91

2018-10-04 16:44:23

Dropped off my vehicle 10 minutes ahead of my scheduled appointment time for a basic oil change, tire rotation and check over. I was told it would be a couple hours, which I thought was excessive, but was ok with. After over two and a half hours with no information from dealership, I stopped back by and the service advisor not only didnt know where my truck was, but she didnt know its status at all. The tech happened to walk into the office with some other repair orders at that time and said he had the paperwork, but that the truck wasnt done and asked her if she wanted it finished, stating that it didnt list a time on the repair order. I left with a promise that Id get a call when it was done. After 3+ more hours, I finally got the call that it was finished. This was six hours after drop off for a very basic service on a SCHEDULED appointment. At that point, I had to rearrange my schedule for the next day to get the vehicle.When I picked up the vehicle, I was told that they were only working with one tech and would be hiring more. My problem is with the lack of communication and that no one seemed to have any idea what was happening around the department. Ive worked in dealerships for over 15 yrs, and as a parts manager, I generally had a sense of what each vehicle was there for and its status. As a parts person! To have a service advisor not have any clue where or what was going on with a vehicle is really amazing to me. Thats a huge part of their job. The lack of communication is horrible. If the job is going to take longer fine, but tell the customer, dont leave them in the dark. Most people can be fairly understanding, delays happen. I would have been fine with it if I knew ahead of time.I did see that $20 was taken off the initially quoted price, which I appreciate. The quality of the work seems good and my truck was very clean. The only other problem was that I was told my struts are leaking, but there was no notation as to the severity or how quickly they should be changed.

Review №92

2022-04-30 00:24:48

Very attentive and prompt service for a battery recall/swap on my Chevy Bolt. Everything went smooth and easy, and Nate at Premier was very accommodating with regards to my schedule.

Review №93

2023-05-08 21:29:18

Im on a road trip and leaking diesel fuel. Pulled in the Nate was able to get me in fast and back on the road after some breakfast. They did a great job.

Review №94

2021-02-26 18:57:07

Such a nightmare i experienced with Premier Chevrolet. I purchased a $60k vehicle from them late December. The truck was not completely assembled because of a backorder on parts, however i decided to take it anyway as they assured me the coming weekend the parts would be in and i would have a complete vehicle. Fast forward a month of waiting and a million lies from salesmen, managers, and service, my parts finally are in, im scheduled to drop my truck for half a day for install. Well it took 3 weeks, im privy to tech work and i know this shouldnt take more than 6 hours.Long story short i have a free oil change with them, but i will not take in my truck unless i have too. There is a reason dealership service departments are rated the worst place to take your vehicle, if i could change where i purchased my vehicle believe me i would.

Review №95

2020-08-18 20:32:48

Our vehicle was in the shop for 20 days! Should have only been in there for three days at the most. They never did call us. We would call them and leave messages but they did not return our phone calls. We had to stop by several times to see what was going on. And then when we finally pick it up they had not washed the car like they had promised. They did give us a discount.

Review №96

2016-10-21 06:31:07

I will never go to this dealership again. Service department is awful. I had a vehicle recall which they could not fix after going there 3 separate times! They could not seem to get it together on ordering the correct parts and had to order and reorder and reorder. Each time they promised to call me once the parts came in but then never did. I had to call them! I would go down there, wait each time for hours and then find out they ordered the wrong part! On the third time I spoke directly to the parts manager who assured me he was on top of the issue and he would personally handle the situation and call me himself within 2 days to set up an appointment. Two weeks later and he never called. I decided to call GM to complain. They set me up at Gold Star Motors in Salinas. Gold Star did a great job and got it right the first time. I would never take a vehicle to Peninsula Chevrolet again, as I do not have confidence that they would do any job correctly.I have never been treated so badly by a dealership. Horrible!

Review №97

2023-01-30 01:24:53

Great deal on a 2022 Hyundai Tucson. I dont like purchasing new cars; however, Premier made the process painless. Special thanx to salesman Richard Beeder and Manager Russ Ashabraner!

Review №98

2019-05-16 13:33:12

I recieved the service I requested. I was able to interact with some very friendly people like, Barron in sales, and the shuttle driver at the time of pick up whos name Ive unfortunately forgotten. Lee, from service, was patient with me.Together the staff was able to help me but this came at an unnecessary pace. After they diagnosed my car troubles the first time and I was unable to handle the issue that day, I left without a notice that my car was unsafe to travel in or any recommendation to have another person pick me up. Clearly its my fault I wasnt able to handle the situation immediately; the team was aware of how far I traveled to get there and failed to warn me.Then, I essentially had to negotiate for things that were already included in my warranty. I was threatened to pay for a rental car, and lied to about their methods in communicating to me that my car was ready for pick up.Though I appreciate the work and care that went into this service transaction and all persons involved, I feel more disappointed at the corporate level for mistreating their employees, (from an outside perspective of course).I feel like thered be fewer issues if corporate would pay more attention to this site and their needs as a dealer. It shows when a team has to jump through hoops to get a job done and I place this review soley on corporate management. I didnt wish to leave such a review, but there are some things that cannot be bought with money. I encourage corporate to show more love to this team in Seaside.

Review №99

2023-03-29 01:46:32

Because of the Supply Chain problems my repair took 2 months. No one called me or answered or returned my calls requesting updates during that time.

Review №100

2021-01-18 20:35:59

We took our Chevy Volt in to have the engine looked at for revving, that must have been ok. They suggested an oil change and the front brakes needed pads and the rotors turned. We got the $80 oil change and took it locally for the brakes, turns out the pads still had 90% left on them. I don’t recommend them. We used J and D Auto repair to have the brakes checked. We highly recommend them!!!

Review №101

2022-05-12 21:25:49

I was leaving Weathertech Raceway Laguna Seca after watching the IMSA races Sunday evening heading to our hotel when my wife and I heard a strange squealing noise coming from the front of our car. We were about a mile away from the hotel, so we decided to continue on our way. The gate guard at the entrance to the Navy base where we were staying, put him hands over his ears as we approached because the noise was so loud. We called the local Chevy dealer to find out if they could diagnose the problem on our 2021 Corvette. The receptionist said we can come in at 8:00 am and see if they can fit us into their schedule. At 7:55 the next morning we show up and two people (Nate and another gentleman) had their hands over their ears because of the noise. Nate said it sounded like we had a problem. Thank goodness he was able to get it in the shop and found a rock stuck in the left front brake rotor and had us on the road in a little over an hour. Thanks Nate, and all the rest of you guys at Premier Chevrolet is Seaside. We got to an important meeting that morning an hour north near Santa Cruz.

Review №102

2020-12-11 02:02:34

Nothing but Great service fromThe folks at Premier Chevrolet at the Seaside Auto Center. Allen and Gary W, in financeJust to name a few.Thank you from for helping me with my Vehicle purchase and thank you from my community with the food donations. Its Its a great to know that during the Challenging timesTime great service is still around.

Review №103

2022-03-24 15:10:30

If your looking for a Corvette or any Chevrolet contact Matthew Vanlear, he will go above and beyond for you. kept me posted on my C8 arrival and departure. will message you after hours and on his days off if there was any information needed. good salesman all around

Review №104

2019-03-01 14:40:13

Krystal Laiblin, the Internet Sales Manager gave me the best customer service ever! She updated about a car that I really really wanted to buy throughout the day per my request. She even updated me even when she was already off!! Wow! Talk about decidication! I was really impressed by her personalized service. Unfortunately, I wasn’t able to buy the car because somebody beat me to it! Ugh! But anyways it was a great experience! She’s a true gem to this dealership!

Review №105

2016-10-03 19:48:00

Wont be back. Skipped part of the service I was paying for and specifically asked about beforehand. They did take the car back in to finish but that meant my appointment took twice as long as planned. Didnt tell me when my car was ready even though they knew I was waiting for it in their waiting room. Tried to sell me a remanufactured part for $800, but I (easily, same oem, from many sources) found the same part online for under $200. If I need service on my Cadillac I take it to Natales.

Review №106

2021-03-29 22:32:19

Everyone was extremely helpful, friendly, and professional at Premier Chevrolet/Hyundai. The sale staff, including Karl and Richard, as well as Chris, their Finance Director, were able to answer all my questions expeditiously and with clarity. Top notch crew. I would highly recommend this dealership.

Review №107

2019-05-15 13:36:55

These guys were able to diagnose and fix the issue I came in with. It seems the $160 diagnosis fee to drive the car around the block and then make a quick adjustment is excessive. Given that it couldnt have taken more than 20 minutes or so, that amounts to almost a $500 an hour labor fee. Incredibly not worth it.

Review №108

2021-02-04 14:54:20

I would purchase another vehicle from this place and I can also let people know that if theyre in the market for trying to buy a used or new vehicle in the Chevrolet or GMC brand to try and go and check this this place out. The sales reps and sales managers were very patient, professional and courtesy when it comes to the customers wants and questions. They were not pushy or rude which is anyone knows how some car salesmans or even salesmans can be.

Review №109

2017-03-24 22:19:52

Charged full hour rate for a diagnosis that their tool could not communicate with the body control module. The job should not have been more than 10 minutes for that brilliant finding. Service rep said the tech spent an hour on it. But I know jobs get charged according to how long it should take. Only reason this is not 1 star is because he knocked off 10% from the hour. Dissatisfied and wont be back.

Review №110

2019-04-20 20:06:18

Just got my third car from Peninsula Chevrolet! Past Wednesday my 2nd cars engine light was on so I made an appointment for Friday service. On my way to work I stopped by and go visit my friend Andres, yes! We have become friends (When you meet a person first time you knew right away he/she is a good person to be friend with). Anyway, I was looking for a used pickup and learnt that Roberto got to it first, lucky Rob! After Andres took me to look around in the lot and tested drive one. Then I decided to purchase a new one instead. Took a little longer to process than last time even though I pay cash. (They did offer a 0% for 72 months! but I dont get the discount.) Nate at Service Department allow me to leave the 2nd car there early, thats nice! Overall Peninsula Chevrolets sales, service personnel are probably the most friendly and knowledgeable. A lot better than Cypress Coast Ford and MY BMW IMO. Thanks again Andres, Roberto, Chris, Leigh, Chad and the man Stan (First time I met him today! And yes, I always there, it is like a man cave! Got all those toys, check out the new cars and have a coffee all free! Ask any questions, they are there to help! Definitely a good place to hangout. Make sure to stop by Chris office to ask him about the penetration of the All seeing eye!

Review №111

2022-06-09 02:54:44

I schedule my truck service, they gave me an appointment the very next day. Once my truck was ready they let me know by text. I am very satisfied with the service I received from Nate.

Review №112

2021-04-28 21:49:50

Everyone that works here has made my experience far better than anywhere else. Polite, friendly, helpful, and always willing to go the extra mile. From the sales to the service. Absolutely nothing to complain about. Highly recommended.

Review №113

2021-05-11 04:29:45

It’s my second time being served by Nate. He’s very helpful and made the maintenance of my car as quick as it can be. Had a very comfortable time sipping coffee while waiting for my car. And a complimentary car wash!

Review №114

2022-04-13 04:04:34

Clerk handling my paperwork gave me any and all discounts, using the coupons I had left in my car, so there was no need to question what was done or not done. Service was timely and excellent.

Review №115

2020-04-30 03:11:23

Jorge-ManagerChris-FinanceAngie & David-SalesBeing a car salesman as well, I often catch myself being extra critical of the purchase process. I called about at least 20 cars at other dealers, which were all subpar( the sales people and the cars). I had begun to give up hope before coming across the preowned vehicle I was looking for at Premier Chevrolet. Everyone was great and went above and beyond to make sure my purchase went as smooth as possible. They were more than fair right from the get-go so there was no haggling necessary.(haggling sucks!). I drove over 3 1/2 hours to get this car and would do it again. Thanks guys! 👌🏼

Review №116

2015-03-25 12:42:59

Peninsula Chevrolet has purchased the ole Butts Chevrolet and thank god... I had stopped getting my truck serviced here with less than stellar experiences on multiple visits however, I started back with the change in ownership less than a year ago.. The staff was very friendly and courteous. I ended up taking an interest in a new 2500 Silverado which they were so willing to let me own... The sales staff were all friendly and easy to do business with.. I also got numbers right away and there wasnt the infamous back and forth for 6 hours like in San Jose... Keep up the good work

Review №117

2018-12-12 13:49:14

Went in looking for a truck for the dad. He knew what he wanted and after hours of asking for a 2wd single cab truck in a conservative color such as black or white we were still being pushed into buying a truck with 4x4 that they had on the lot for the same price that they’d give us a truck that was 2wd but did not have on the lot. We did not want 4x4 even if the price was lower and we tried our best to make that clear maybe they were just trying to clear up space on their lot but after hours of working with the salesperson we were promised a truck that they had in stock but would just have to have transferred a price was agreed on and we left a cash deposit. A couple of days later we receive a phone call to inform us that they were not able to get the truck they had promised but instead had found a “similar” truck in a different color but the catch was that it would cost us $3,000 more than the price we had agreed upon. Clearly upset we said that if they were not able to find us the truck they had promised us for the price they had promised us we would be returning for our deposit the next afternoon. The next afternoon came and we called to inform them that we would be going for our deposit to which we were informed that that would not be possible as their financial person had already left for the day. Overall extremely dissatisfied and are glad we did not end up making a purchase with them if buying a car is this difficult something is clearly wrong somewhere. Also don’t leave a deposit for a vehicle they can’t show you as it may just lead to a headache that lasts days.

Review №118

2024-01-18 03:33:32

First Class Team. Thoroughly enjoyed the experience!

Review №119

2020-10-06 01:51:36

It was my first oil change in California and I used the BG oil Engines of Life Program in Tulsa Oklahoma. It was not available and no one there has ever heard of it. Also negative is the waiting area was horrible. Two chairs were falling apart. Only positive is that it did not took less than an hour to complete.

Review №120

2016-10-10 13:44:41

Great service, friendly staff! Roberto was fantastic to work with. His main concern is getting you into the right car at the right price as smoothly as possible. No pressure to buy and lots of product knowledge. Thank you Roberto and team!!

Review №121

2018-11-26 20:52:37

Leigh Fiske assisted us in service today. We were greeted immediately, our issue was diagnosed quickly, communication was excellent. I wouldn’t hesitate to bring our Chevy back into their service department.

Review №122

2023-02-10 19:13:29

The phrase under new ownership has never sparked so much joy. If youve had a bad experience here in the past, give them another shot- you, like myself, might be pleasantly surprised

Review №123

2022-05-28 23:03:56

Great customer service! I was able to get my oil changed and tires rotated for a very reasonable price. I will definitely be back!

Review №124

2016-02-18 01:47:25

Had a horrible experience!!! Especially with DAVE first they didnt want to take my coupon, then he was rude when he had to take the coupon because the manager told him to take it. Later I returned for oil leaks and he told me it would be ready at 5 and I get there and DAVE tells me I have to leave it there until tommorow morning! I know he couldve have mentioned this earlier or leave a voicemail but he chose not to! Very disappointed at the service this place provides! Would recommend to go to the salinas location.

Review №125

2021-03-19 14:34:37

Car broke down 10 miles south of Salinas while on vacation. Had it towed to Premier. They got it in right away and took care of the problem. Service manager Nate was outstanding in getting it done for me. Thanks guys!

Review №126

2017-06-18 13:28:07

Peter Serca Does do things DIFFERENT...LY!!! Great deal, AWESOME Service! Took my first born to buy his first new Vehicle! Its our second purchase and we are happy to be part of your FAMILY! Thanks Guys! ❤

Review №127

2017-03-22 13:24:43

Dan Bowen is a true professional and we highly recommend him for your next automotive purchase. Peter Sercia operates an excellent dealership and demands great customer service from his staff... it is a great team at Peninsula Cadillac Chevrolet Hyundai!

Review №128

2022-04-23 20:02:48

My service advisor, Alma treats me like gold. She is my only connection with Premier Chevrolet and does a terrific job representing the dealership and taking care of my needs when it comes to my Silverado . Thank you Miss Alma.

Review №129

2021-02-10 20:23:06

The service was thorough and reasonably priced .the staff was very friendly and accommodating they explained all of the details for the repairs before starting the work on my car. I will go back for any future help with my Chevy.

Review №130

2022-11-17 15:35:26

Service went very well car was in and out in timely manner everyone was pleasant to talk with car was nice and clean after service which was a nice surprise. Thank you all for the great service.CV

Review №131

2023-10-26 14:55:04

Very thorough job dealing with my suspension creak. Service report was detailed, which I appreciate very much.

Review №132

2020-07-10 18:17:34

Wonderful service department! My car had broken down, they fit me right in, exchanged the battery and took care of a few other things. The whole service team was so friendly and helpful!

Review №133

2018-10-23 14:04:58

Took my car in on a friday to get a diagnostic run on it. Was told it would take an hour. After not hearing anything for 2 days called in and was told the car was in the shop and had been since friday. Called for 3 days straight trying to figure out what was going wrong olny to get choppy answers or nothing at all. Ended up taking a full week just to finish the diagnostic then nearly got overcharged on parts to fix it. Finally got it back only to have the check engine light turn on the next day. Never going back.

Review №134

2020-12-02 14:00:43

Nate Volland was my contact and he was courteous, professional and helpful. I assume that the actual work was correctly done—new software and a fuse recall. But I have no way of knowing for sure about that.

Review №135

2021-09-30 14:20:39

Nate was so good in helping diagnose the problems I was having with my truck. It got tuff but he didn’t give up in helping get my truck smogged. So impressed with his tenacity and help !!! Thanks Nate !!

Review №136

2022-06-02 21:26:52

Ive been here many times to have my Toyota serviced. I have not had any issues. The staff is helpful, service is good, and prices are fair.

Review №137

2021-05-18 04:11:15

I bought a used truck from them. No b.s. games or tricks, honored their prices and everything they said they would. (Replaced a couple tires) The truck wasnt ready as quick as they thought it would so they dropped it off at my house for me!

Review №138

2020-02-06 17:14:58

Premier Chevrolet of Seaside has an amazing team! From the time we walked in the dealership doors, until the time we left driving our brand new Chevy Silverado, we were touched by many individuals. They truly care & listen to your wants & needs. Thank you to the entire team at Premier Chevy of Seaside for the seamless process & best car/truck buying experience ever!

Review №139

2019-04-18 19:53:16

Recently took my truck in for service, they did a nice quick oil change and gave it a wash too! Test drove a new truck that I might buy soon with a salesguy who I forgot his name, Ian I think it was. Great guy thanks again Peninsula

Review №140

2022-08-07 00:15:37

Everything was great. Thank you Alma and the technician that worked on my car. It gives me the confidence to continue to work, as my job keeps me in my car most of the day. Thank you, again!

Review №141

2019-02-23 04:31:55

This is the most disgraceful dealership I have ever encountered. Literally did a bait and switch on us- Barron who we were dealing with, gave the excuse that he was new and had no idea what he was doing. I really dont think thats an excuse for the waste of our time. My boyfriend spent his 1 day off in weeks coming all the way to Monterey in an Uber for this. Its a shame because I have been a proud Chevy lease owner for the last 4 years but now will need to go to a different brand. If I could give 0 stars I would. So bummed out and we feel like we were taken advantage of.

Review №142

2020-10-15 15:27:06

Everyone involved with our purchase was the consummate professional. They were knowledgeable about the vehicle we chose and went far beyond on demonstrating how to use the many technological advancements on out new Traverse.

Review №143

2021-06-04 03:56:17

Poor communication while vehicle was in for service. Multiple phone call attempts to try to find out status of vehicle. Employees do not answer phone nor do they call with updates when promised. I did receive a call from the dealer asking if I would like to schedule my vehicle for maintenance-while my vehicle was already there.

Review №144

2024-02-15 19:43:47

Service horrible. Worst people. Will regret it. Never go back again.

Review №145

2019-04-20 18:04:41

I walked in to Peninsula Chevrolet looking to test drive a Chevy Volt and was delighted to leave with a car perfectly fit for my needs, a Hyundai Ioniq. Barron Gilford did a fantastic job, listening to my needs in a vehicle, providing me access to test drive vehicles and included manager, Said Perez to help me determine what would work for my lifestyle without a forced, hard sell for a car. What resulted is they found me a perfect Ioniq Hybrid and the transaction was not an all-day event. Every member of the team was respectful and Barron was consistently attentive during my wait. Even Stanley, from Hyundai kindly dropped by to share his personal experience as an Ioniq owner and answer the many questions I had specifically about the car. The final joy was meeting Chris who puts the “fun” in finance. Together, this team are unlike any other car experience I had and are more consultants than salespersons to allow a more comfortable experience in buying a car - even if you’re not ready to buy.I must add the Peninsula dealership family: “Hyundai and Chevrolet/Cadillac/GMC” are consistently superior in quality service and I had planned to purchase my next vehicle from Peninsula because of the excellent, responsive customer service I’d received from Marvin, Service Manager and his team at Peninsula Hyundai - so it’s comforting to know my little Ioniq will continue to be in good hands for upkeep service.Many thanks to Barron, Said, Marvin and team Peninsula for being supportive professionals in my car needs!

Review №146

2018-03-17 16:32:25

VERY SHADY DEALERSHIP! Talked to manager DJ and online manager SAIED PEREZ. They will agree to anything over phone but when you get there, they will not honor price and try to sell you a used car with 700 miles as “new” I don’t know if there is such a thing as winding back the mileage on the odometer but there is NOWAY a car with 700 miles looked that’s used up. The seats were clearly old and the mats were beaten up. DROVE 2 hours there to be tricked! VERY VERY DISHONEST PEOPLE!!!!!BEWARE. I normally do not write on yelp and this is my first time to warn everyone about this dealership!

Review №147

2020-09-20 19:28:33

Everyone at the dealership was so friendly and professional they made me feel welcome, and were very knowledgeable about the vehicle. I love that I describe what I needed and they suggested the perfect vehicle for me.

Review №148

2019-04-19 04:15:18

Me and my husband were looking to buy our first car, the salesman was very outgoing and friendly and really helped us choose the right car for us. We were very pleased with the whole team that helped make this purchase happen! Thank you

Review №149

2021-12-22 21:39:26

They were very friendly, the seller answered all our questions, and helped us make the best decision. I am very happy with my purchase. Thanks.

Review №150

2022-07-18 19:59:50

The staff is friendly and courteous! In addition to getting the oil change and tires rotated, it gets a wash too! Way better than the Gilroy Chevy!

Review №151

2022-12-06 00:01:46

The service writer, Nate, is very congenial and great to work with. Overall the service was very good and the work seems to have been done well.

Review №152

2015-03-30 05:45:38

I had a horrible experience with these guys and will never recommend them to anyone I come across.I wanted to lease a hybrid in an effort to reduce my monthly commuting expenses. I stopped by Peninsula to look at the Chevrolet Volt. Chris Rogers at Peninsula told me that when signing a 36 month lease agreement with Ally Bank they let you keep the $7,500 federal rebate for hybrids. I quickly looked at the numbers and determined that that would put the monthly lease cost (down payment included) at just a little bit less than $130 per month after you back out the rebates. It sounded like an incredible deal to me that you could rent a car like the Volt for a little bit less than $130 per month. I questioned the numbers several times as they almost sounded too good to be true (and I have an MBA). Chris and a couple of other people at Peninsula assured me that the information they provided me with was accurate. They also added that the government wants to put cars like that on the road. At that point I signed the contract for a 36 month lease on a Volt.I told my friends about the amazing deal you could get on a Volt lease (after I had confirmed with Peninsula that they could get the same deal). One of my friends who was interested in leasing a hybrid reached out to Peninsula and was provided exactly the same information as I was, but ended up not leasing a vehicle.A couple of weeks later a friend of mine in a different city told me that she reached out to her local dealer and they told her that the information Peninsula had provided me with, could under no circumstances be accurate.At that point I contacted Ally Bank about the $7,500 rebate. They deferred me back to Peninsula as they were not aware of any special consesions. I then reached out to Paul Goraya, the Finance Director at Peninsula to have him provide me with the exact details of how I could get the $7,500 federal rebate I had been told that I could get when signing a 36 month lease with Ally Bank.After more than half a dozen contacts with Paul Goraya (phone, email, in person), he finally confirmed that the information they had provided me with was completely wrong. i.e. You dont get a $7,500 federal rebate when you sign a 36 month lease and there are absolutely no exceptions when you sign a 36 month lease with Ally Bank.Despite the fact that I had asked them several times to confirm the information they provided, which they did, both over the phone and in writing, they refused to honor the information they provided. They refused to compensate me in any way shape or form, not even a portion of the $7,500 they had assured me I would get. They only left me with the option to return the vehicle. This was after I had returned another leased vehicle I had to another dealer.After my experience, and with other nearby Chevrolet dealers like My Chevrolet in Salinas or Community Chevrolet in San Jose, who are higher volume dealers, I dont understand why anyone would want to do business with these guys. I know for a fact that Ill never do business with them again nor will I recommend them to anyone I know. If I could give them MINUS 5 stars I would.

Review №153

2021-02-26 16:43:12

Matt and the sales guys were very welcoming they will work with you as much as possible.I wouldn’t be able to get the camaro zl1 if it weren’t for the sales team. If you ever need a vehicle it has to be a Chevy especially get it at premier Chevrolet of seaside!!!!

Review №154

2022-09-16 20:56:54

The people were friendly. But the service appointment took 2.5 hours rather than the 1.5 hours promised. This is too long for an oil change and rotation.

Review №155

2022-09-07 15:18:30

Beware! The worst customer service I have ever encountered in my life. Service department is a joke. They won’t return phone calls. You will be lied to and ignored by staff including the Service Manager!I have no idea how this place stays in business.

Review №156

2022-09-30 01:29:22

Dealership paid for my lyft back to work and my Lyft from work to pick up the vehicle after a great detailing job. On the same day.

Review №157

2019-11-15 16:14:21

If I could leave 0 stars I would. Why you would make appointments for 0730 and then not open until 0900 is beyond me. I will never bring my vehicle here again. How incredibly disappointing that you’re a member of the Chevrolet community. Thank you for wasting my limited time.

Review №158

2019-04-19 15:57:44

Everyone was friendly and welcoming. I dont go there very often but they remember me which is nice. They explain the status or needs of my car clearly and patiently.

Review №159

2021-02-11 18:30:59

I can only comment on the waiting room; given the fact that it was my complaint last time I was there. Great improvement on the waiting room; now the TV works! Thanks!The service was fast and efficient.

Review №160

2021-09-12 14:05:54

After emailing me to set up an appointment, you failed to reply to my response via e-mail. What I instead received was a voicemail message. When I emailed again, letting you know that I have no cellular access where I reside, there was no reply. Additionally, I provided information about an OBD code related to a check engine light, which was completely ignored. When I finally tried another methodology, setting up an appointment via the website interface, and showed up: I was originally quoted $666.98 for an oil change, a non-requested tire rotation, and evaluating the check engine light, but not actually performing the service related to the code I had stated. Upset at this, Alma reduced the price to 312.18.However, only an oil change was performed. The only conclusion regarding the check engine light, was again, presenting me the information which I already knew and had provided to the dealership prior to booking the appointment. The service also took in excess of four hours.You did not even provide the complementary car wash.In other words, I spent more than $300 for an oil change which took more than four hours, and no additional issues were resolved, and based upon the original quote, I would have paid $666.98 presumably for nothing different. I was even told that before I scheduled my next service, to let them know in advance about the OBD code so they could order the necessary part in advance. Isnt that what I had already attempted to do, for weeks without an email response?That is outrageous. Terrible service. Its 2021, there is 0 excuse to not reply to me via email, unless you are attempting to avoid being on the written record, because you have an excess of manipulative tactics which are more easily avoided via the spoken word such as used by telephones.Addendum: this was only in response to a requested review email, repeatedly sent to me. However, when I clicked post review to Google it seemed to fail, so I am doing it via another methodology.

Review №161

2019-04-24 19:48:12

What a joke and waste of time. Agreed on price, started procedure and raised price, ..agreed on new price, continued with paperwork and they raised price again, agreed, continued and they raised price again, I was about to pay and then they raised price once again ...I walked out.Went to the other Chevy dealer in Salinas, agreed on price, paid, drove out.Seaside dealer is horrible, but great experience at Salinas

Review №162

2022-09-09 02:42:39

Took my 3500 Dually in for an oil change. It was done within the expected time and they even washed the truck for me! Great service!!!

Review №163

2022-02-06 16:19:49

Our experience was amazing. Richard took excellent care of us, and he found the perfect car for our family.

Review №164

2020-07-23 19:54:04

Andrea and Gary were great to work with, they helped me get a good apr and have my truck delivered. They gave me good info and get a good warranty as well. Thanks!

Review №165

2020-12-18 18:17:58

Everyone was great. From sales to finance I was treated excellent. Will be back next year to purchase another vehicle form Premier Chevy Of Seaside.

Review №166

2021-10-21 21:42:47

The boss was very rude there was a scrape on the suv and were being stubborn and telling me i waisted their timw when truly they were clearly thinking about the miney rather than good customer service and to top it off the boss yelled at my grandfather whom was my cosigner trying to help me out !!!!

Review №167

2022-01-23 16:41:20

Amber was a superstar with explaining financial termsAnd Mather was a fun but professional sales personThey made a stressful situation less stressful and actually pleasantThank you

Review №168

2020-06-23 19:44:36

Easy straightforward annual service for my Chevy Bolt. Arrived at 8:40 and left at 9:30. Clean and glad this dealership is open on the Peninsula.

Review №169

2022-01-08 15:05:51

I have been buying and having them serviced for 30 years starting when chevy was in monterey, this is by far the best service department of any of the dealerships as it has changed hands over the years, well done Premier

Review №170

2021-01-22 00:35:59

SERVICE CENTER IS A COMPLETE JOKE! YOU HAVE MY CAR FOR OVER 2 WEEKS AND $1700+ LATER ONLY TO GET THE CAR BACK TO FIND NOISE COMING FROM MY CAR AND THE ENGINE LIGHT BACK ON ALONG WITH THE STABILITY CONTROL LIGHT.....I WILL BE DOING MY BUSINESS ELSEWHERE FROM NOW ON.

Review №171

2021-06-01 16:22:02

Had a good, quick battery recall fix by Service Department. Car was done on time for service. Ready when I came to pick it up.

Review №172

2015-04-22 19:21:15

I purchased a 2015 Chevy Silverado 4x4. Kenneth assisted me and did a great job of informing me about the truck and getting me a great deal. I have super happy with my purchase.

Review №173

2024-02-08 16:41:27

Great team, better experience.

Review №174

2021-08-02 19:44:00

All was smooth and fair. Great experience from a team that cared and got us in our new company vehicle quickly and smoothly.

Review №175

2021-07-27 23:10:16

We had the best experience with your dealership through Cartelligent. Thank you for making so easy and pleasant to buy a car!

Review №176

2021-03-30 22:12:58

No manuals included with the car we had to wait for them to be sent. Back seat seatbelts were buried under the seats, never prepped to be used. Had to dig them out and with no manual how to release the seat bottoms it took some time to get it figured out.

Review №177

2020-09-21 20:39:00

Outstanding staff in the dealership.Very welcoming and amazing sales approach.Highly recommend to come out if in need for a car.

Review №178

2020-10-26 21:42:37

The rebates they tell you about are not true. I was told I could do two with my purchase of an electric vehicle, this was untrue and I could not use either. Don’t believe them.

Review №179

2021-03-08 22:51:51

Excellent Customer Service! When it was time to service my CAMARO Nate in Service was always and continued to have excellent customer service and also does the Service department and Premier Chevrolet.

Review №180

2023-06-19 14:30:55

Gentil was great. Wasn’t the car I ordered but I love it.

Review №181

2021-02-19 23:21:54

Upfront, no hassle! Quick and timely as well. I hate spending time in the dealership and they did their job quickly. Came to an agreement on terms quickly.

Review №182

2022-01-04 18:47:55

Eric and team were absolutely amazing! Great buying experience! Cannot thank everyone enough for their hospitality 🙂

Review №183

2022-04-15 00:41:36

From the initial contact with Efrain in the lot, to dealing with Joe and Steve, it was a very good experience! Great place to shop for a vehicle.

Review №184

2022-03-14 18:03:34

Took my C8 in for oil change. Service was great Nate is a top notch Service manager. Thanks Nate.

Review №185

2022-08-10 22:20:50

Smooth process without pressure or glitches. Miguel was great. so was the lady in financing.

Review №186

2022-06-28 18:47:56

I was looking for a car that used electric fuel and found one at Premier Chevrolet & Hyundai Seaside. I ordered a Chevy Bolt that should be in next week.

Review №187

2020-12-02 01:31:52

My car was repaired through the body shop very quickly and looks great. Also, everyone was helpful and friendly.

Review №188

2021-09-05 18:16:34

The service was great. They take the time out to hear you and listen to what you want and are looking for. And even if the inventory isn’t in, they help you to find what you are looking for!!

Review №189

2015-09-02 23:44:58

Cant even get through to the service dept on a call. they transferred me to a voicemail or the call hung up. I called 4 times. I tried MY CHEVROLET in Salinas. website has a direct line to the service dept. guy that answered the phone answered all my questions.

Review №190

2021-09-06 17:52:08

So9 nice being able to make an appointment online. Electric cars dont need much maintenance but Premier makes it easy and fast.

Review №191

2023-03-30 15:09:42

I had a very good experience at Premiere. Everyone was so kind, helpful.

Review №192

2021-04-29 16:55:45

They got me in and out quickly and were very friendly and helpful. Great service department!

Review №193

2021-12-31 15:55:20

First time at a Chevrolet dealer with a poor experience. Four trips to get tire pressure sensors fixed and an oil change that was not performed correctly the first time

Review №194

2020-12-29 20:25:09

The sales team there were very helpful, answered all our questions, and the transaction was pretty smooth.

Review №195

2022-09-26 18:37:48

My wife loves her new Tahoe. Service was quick and painless

Review №196

2016-08-24 21:15:23

Im very impressed as soon as I walked in the manager welcomed me. They where able to help me get the vehicle I was looking for with out hesitation.

Review №197

2022-07-27 23:03:09

Great service, easy fast and friendly. They also wash your car 😀

Review №198

2017-12-01 18:47:44

Julian in service was very nice, knowledgable and professional. They found the issue, replaced the part and I was done in less then 2 hours.

Review №199

2021-10-17 19:40:42

Personnel was amazing! Very helpful definitely will record you guys with family and friends.