Postal Plus in Stockton

Review №1

2023-06-04 20:00:59

Be aware of missing social security mail that runs through there. Had some family members mail sent there three times by the Social Security office and all pieces of mail never arrived. Opened a claimed with SS and they are looking into it with their fraud dept. They did say that the mail sent to the postal service did move on from there, but family member never received it from Postal Plus, who knows. Just be aware. Could be something or nothing.

Review №2

2022-05-02 02:40:12

Weve been customers ever since 2010 when our mail (and our mail BOX!) were stolen at home. We are very happy and find the security well worth the money. The service is excellent and they have accepted several odd random deliveries for us without batting an eye. When the medical supply people needed to pick up a wheelchair and I couldnt be home I was able to just take it to Postal Plus and they dealt with it with no fuss or additional fee.The staff are friendly and helpful. Were solid customers!***Unfortunately this is no longer true. The store was sold to new owners with a staff who range from apathetic to downright rude. Were no longer customers and cannot recommend them. That excellent customer service left the building with Curtis, never to be seen again.

Review №3

2019-09-05 04:11:06

The staff are very courteous and offered excellent and friendly service. My mother was mailing a package that ended up being returned due to unidentified address. We consulted with the staff at Postal Plus and thought initially it was determined to be the services fault, my mother and I came to realize it was ours as well for making a mistake in the address. The staff was incredibly understanding and and offered to resend the package free of charge. They are incredibly friendly and had great customer service. Thank you so much for being so kind to my mother and I, your generosity shows a lot and goes a long way! :)

Review №4

2020-11-08 23:14:45

Horrible experience with customer service at this location. I don’t know if the lady was just having a bad day, but she spoke to me so rudely. I simply wanted to get fingerprinting done, and did not know that this location requires an appointment ahead of time. Instead of gently informing me of this, she snapped at me and walked off, leaving me feeling stupid and unwelcome. Then I went over to the other postal center in town and was treated with kindness and respect. I hope others don’t have an experience here like I did.

Review №5

2024-03-16 16:07:12

Easy fingerprinting experience. Nice guy :-)

Review №6

2019-01-23 23:02:24

This place is my go-to for all postal service needs. A couple of weeks ago, I had a return where I put in all that was needed in the box- neglecting the main item- I called the shop when realizing what I did- while leaving a voicemail, they picked up the phone (after hours) and told me theyd set it aside so I could come back in the morning and complete the return properly. The staff is friendly and I would highly recommend this place above all other postal shops in Stockton.

Review №7

2023-01-14 20:59:25

$1.00 fee for 2 pieces of 3” strips of packing tape. 😂If my Amazon return ends up missing, I’ll know why too.Go to a real UPS store.This place is a joke. lol

Review №8

2021-10-05 18:40:09

Ended our service after 10 years. Staff has become rude and unhelpful, and frequently we get other peoples mail in our box. This used to be a great business, but after the ownership change I would advise people to look elsewhere.

Review №9

2016-08-17 17:14:18

This is a great friendly neighborhood place, they will assist you with all your shipping and mailing needs, they can box and ship all you have to do is bring your stuff in . They will help find the most economical way to ship things .I have shopped stiff I sold on eBay from here with nothing but great experiences, they do offer sell your eBay stuff there at the location although I never tried it .They are friendly and always willing to help, I can not praise them enough

Review №10

2021-08-01 04:26:56

Was really sorry to see the old crew gone and a new owner operator there whitch turned out to be not so helpfull. I am old and not so computer and cellphone savvy. My old buds were always able to get things done for me. Oh well guess Ill stick to Amazon instead of ebay.