Presentation on Map Reviews Nearby

Porterville Chrysler Jeep Dodge Ram in Porterville

4.2 (199) 777 Olive Ave, Porterville, CA 93257, United States

Porterville Chrysler Jeep Dodge Ram image

Categories

Car dealer
Auto repair shop
Chrysler dealer
Dodge dealer
Jeep dealer
Ram dealer
Used car dealer

Location on the map

Porterville, Tulare County, California, US

Phone: +1 559-784-9512
Site: https://portervillecjd.com/

Opening hours

Monday:8 AM–8 PM
Tuesday:8 AM–8 PM
Wednesday:8 AM–8 PM
Thursday:8 AM–8 PM
Friday:8 AM–8 PM
Saturday:9 AM–7 PM
Sunday:11 AM–6 PM

Edit info

Total reviews rating 4.2

199 Reviews for Porterville Chrysler Jeep Dodge Ram 2024:

Review №1

2024-06-22 09:33:32

My experience here was great as always. Paloma is a great sales person . She did everything she could for me to get me to leave with my car. Even with damaged credit I got approved. I give this place a 5 stars no doubt but 10 stars to Paloma the sales agent. Great service.

Review №2

2024-04-03 04:37:51

Bought a 2023 Jeep Renegade and one week later got intro a car accident and car was a total loss. We went back to the dealer to see if we could get into another car. We knew it was a long shot. However, they made it happen! I can say that they genuinely care about their customers and do whatever they can to get them the best deal possible. Very happy with Hector our salesmen and the managers.

Review №3

2024-03-22 14:20:00

Porterville Jeep took GREAT care of me!Other local dealerships were too busy to offer the personal care of ensuring I got the right part in a timely manner. Which was really important, considering I would be driving 90 minutes.The double-checking their stock, allowing me to order over the phone, follow-up communication prior to my appt., and moving up my appt. one week due to locating my part sooner, all made visiting the dealership… wait for it…A PLEASANT EXPERIENCE!Thanks so much!

Review №4

2023-12-27 16:14:30

Had my appointment at a good hour, they were very accommodating to my schedule. Dropped car off, requested I be told immediately when service was done. Got my phone call and off I went to pick it up. It was fast and easy ! No wait time in dropping off or picking up! Very friendly and helpful staff!

Review №5

2024-05-05 00:22:32

Always a pleasure doing business at Porterville Chrysler Jeep Dodge Ram. They push through for the best deal, and we always leave happy with what we want. This was our 6th vehicle. Very satisfied.

Review №6

2024-01-31 03:22:52

Arrived at Chrysler jeep dealership in porterville on Monday morning, 1-29-24, for service to my 2021 Chrysler. I didnt have an appointment, however, service rep Vikrant stated he would make space to service my vehicle. He was very cordial and helpful, offering refreshments and transportation if I didnt have a ride. My vehicle was serviced and specific repairs I requested were completed. I am very satisfied with the prompt and professional services.

Review №7

2024-04-24 19:15:57

Great place to bring your car for recalls. I called other places and they said I would have to be on a long wait list. But I called this place and they got me an appointment really soon ! I appreciate you guys a lot !! I will recommend you guys to everyone.Thankyou so much !

Review №8

2024-02-16 20:34:25

Jeep Chrysler in Porterville is definitely the place to go for all your vehicle needs. I bought my car back in 2022 and have been going to Jeep Chrysler in Porterville ever since. They always give the best customer service while making sure my car is always ready for the road.

Review №9

2024-02-14 04:05:03

Thank you Porterville Chrysler for always making our car buying experience a great one!

Review №10

2023-09-16 18:01:31

Dustin gave us a great experience, he told us exactly what we could get and he was right never expected it but he absolutely got us what we wanted and we are extremely happy with the outcome great customer service in and out in within 2 hours

Review №11

2023-09-27 19:47:53

My purpose experience was great. TJ was patience with me and was willing to work out with my requests. Highly recommended TJ and Porterville Chrysler if you are looking for a Jeep or the similar brands.

Review №12

2022-06-08 04:11:28

Hector was our sales person and he was great. We made the trip out to Porterville from Hanford and we happily drove back our new jeep. They went above and beyond to get us to a number we were comfortable with and the sales manager (don’t want to butcher his name) was amazing. He made sure the vehicle was to our liking and a minor defect would be taken care of when we were able to make it back to the dealer. Mark ups are crazy all over California and these guys really worked with us, I can’t say that for the other 15 dealerships that keep sending me emails and texts trying to get us at 10k over msrp. Thank you once again guys!

Review №13

2023-12-24 22:40:14

Not only was Fernando very knowledgeable in his position, but the entire staff are great and very knowledgeable as well. The management team have been highly trained and have a vast amount of experience in the industry.I highly recommend, that anyone who is ready to purchase a new vehicle, go to Porterville Dodge Chrysler Jeep and allow the staff to work their magic as they have done for me and so many others, even when we didn’t think we would qualify for anything!

Review №14

2024-06-13 23:00:56

The staff was very helpful and respectful. Never have a problem with their service department.

Review №15

2020-05-06 01:58:39

Horrible Service/Warranty Department - purchased a brand new vehicle and about a month later noticed some defects on the defect on the paint such as cracks near the antenna chips covered with non matching touch up paint and defective cracking. Took the truck in and spoke with Jeff. Jeff got the service manager involved and told me it would be taken care of. Jeff said he would get back to me which he didnt. I followed up multiple time weeks apart only to be told he is still waiting from the paint shop and would get back to me. Months later I finally spoke with service director only to be told the issues were submitted to dodge and were denied. Im extremely upset as the cracked paint can lead to rust before truck is even paid in full. What a mistake of purchasing here. These guys run their own show. I cant believe this is okay with Dodge corporate! Dont make the same mistake I did, go somewhere else!

Review №16

2024-05-30 17:19:42

Dustin was helpful in the whole car buying process. He was awesome to work with.

Review №17

2023-11-29 22:14:39

Closest to home dealership. The service advisor Jose Zepeda is awesome, he will meet and surpass your expectations when it comes to your vehicle’s needs. The dealership has been remodeled and is amazing. They have some delicious amenities such as coffee and snacks. In addition if you need a ride home they will offer a shuttle. We also purchased our vehicle from there and it was an enjoyable process compared to the neighboring dealerships. Thanks to Adam Avalos for assisting us and still to this day follows up with our vehicle purchase. Over all amazing and helpful staff.

Review №18

2023-10-02 13:10:28

Always an awesome experience! Went in for an oil change saturday morning around 8:30-no appt. I was planning on leaving my truck there all day, since it was a walk in. Fernando told me they could possibly have it ready around noon/lunch time. Got a call at 9:27 that it was done!Was assuming they’d take their time, since i left the vehicle there, but it was quick and painless

Review №19

2024-01-14 15:49:54

They are outstanding. But they are not paying attention to the finer details, on the oil change and filter change they forgot to reset the oil life sensor.

Review №20

2024-04-04 00:27:33

Even though I have a Honda, I get my oiled changes done here. Convenient, fast and friendly are a winning combination.

Review №21

2023-07-02 14:49:29

Jeff was a great help to me. He made sure I was taken care of with a loaner vehicle while mine was in his shop for repair.

Review №22

2024-06-06 21:25:39

I had a recall on me vehicle and they fixed it in a timely manner.

Review №23

2023-11-30 20:05:15

Brought a truck in that had been at lampe visalia on 2 separate occasions for the same issues. Truck still had problems and brought it here. They were able to diagnose and fix the actual problem in half the time of lampe and half the price. I will be doing all of my dodge buisness here from now on.

Review №24

2021-04-22 15:33:35

A very welcoming place. Salesman Abel Covain is the best! He met me outside. I told him what I was interested in. And he introduced me to my new 4X4 Jeep Compass. He goes above and beyond to make it happen. I highly recommend Porterville Chrysler Jeep Dodge for your next vehicle. Find Abel, if anybody can make it happen, he can..._____ Jack

Review №25

2023-10-27 21:35:14

Miguel was very helpful! Explained what my car needed, went over the estimate, and got my car back on the road in a timely matter and keep me up to date with my vehicle! I will definitely be returning. Thank you Miguel!

Review №26

2023-12-23 15:01:17

Very grateful for the staff here they got my jeep in and fixed the issues with it! I can not express how much they help me out took so much stress off my shoulders. Thank you!

Review №27

2021-04-25 06:00:08

I literally had the BEST experience! Everyone was so nice to myself, my husband, AND my crazy kids! They worked with everything I needed. I highly HIGHLY recommend this place! Couldnt be more happy. Thanks again Adan

Review №28

2024-03-02 23:40:16

Customer service was great, communication was excellent. Solved the problem! Thank you!

Review №29

2024-03-10 20:07:49

Eric was very helpful. Our whole process went very smooth. Thank you Eric!

Review №30

2023-05-18 18:20:02

Great experience with purchasing my new SUV. Staff were so nice, helpful, and willing to make the deal happen. Adan, was such a great sales associate and made the process enjoyable. Jared the sales also was very nice and helpful.

Review №31

2023-07-11 00:16:44

The service department especially Jose was the best I ever experienced. Everyone at the dealership treated me like royalty. I would definitely recommend these folks if you are looking for a quality place to do business, and even if youre not. Thank you folks, David G

Review №32

2023-01-18 20:39:40

My prior experiences at the Porterville dealership were down right awful. But this last visit was redeeming. Fernando and the service team got me in same day and fixed the issue with my car same day. Everyone was professional and friendly. The complimentary shuttle service took away the stress of finding a ride and the associate added to the experience being a great conversationalist! That is what great customer services looks like. Thank you all!

Review №33

2023-07-16 01:29:43

The salesman was knowledgeable, helpful and kind. I did not feel pressured, the overall experience was superb. The finance department was great as well. I recommend the Dodge dealer in Porterville Ca, excellent service .

Review №34

2024-04-26 22:20:13

Service was great. My only complaint was that I received two different links, one via email and the other via text, for early check in and neither link worked.

Review №35

2024-02-28 06:11:42

Porterville Jeep has been amazing and very helpful, if i ever need anything Hector or Joel are just a phone call away .

Review №36

2023-06-05 21:18:31

If you are looking to repair your vehicle or get it diagnosed, do NOT take it here. It coast us a lot of money and nothing was fixed.Spoke to two different managers and the blame game started. They are not wrong and you as the customer is wrong. They treat you like you should be the professional mechanic and maintain your own vich. God forbid you take it to the dealership and have them do a job and do it correctly.If I could give it less than a 1 star I would. Save yourself and go somewhere else!

Review №37

2024-01-31 04:16:14

Loved how they had everything worked out all I had to do was sign the paperwork.

Review №38

2023-05-21 21:43:34

Didn’t expect to have had such a great salesman and team at Porterville Jeep! They are willing to work with you and put the time in to make the customer happy.Thanks for everything. Adan is the guy to see!

Review №39

2023-11-11 03:38:10

I recently had my 2022 Jeep Cherokee serviced. I have owned Chevrolets, Fords, and now my Jeep that I love. This service department is by far the best. Thank you William for your professionalism at check-in. Thank you to all of the staff who repeatedly asked if there was anything they could get for me while I waited. Thank you to Kaylee for contacting me a few days later to be sure I was satisfied with the service I received. This is truly the best dealership with the best staff in the valley. Great customer service!

Review №40

2023-01-06 17:49:41

I have purchased two Jeep 4xe’s at this dealership. Both times our experience was top notch. They went above and beyond in ensuring we got the best value for our money. I had to take my newer Jeep in recently to have some airport damage repaired and they also did all they could to ensure my experience was as comfortable as possible.

Review №41

2022-10-29 17:32:09

I am very happy with the way we were treated by sales repHector. He was very friendly and he answered all of our questions. And most importantly he was not pushy. I would definitely recommend you go see him at Chrysler in Porterville. In fact every one we spoke to there were very helpful and friendly. Over all Im very very happy 🙂

Review №42

2024-03-15 20:35:14

Awesome service department. All ways ready to help. 1st class service. Jose in service knows his stuff and always gets me in ASAP.

Review №43

2023-11-23 03:19:04

The first car 2020 Ford escape Ive had nothing but problems since May 23rd for my birthday has to go back in the shop a third time or more it needs to be gone or have a lemon law so I dont have to deal with it anymore its terrible I wish I had never got it I didnt know it was in. My second car I just got is a Jeep Im not sure it looks like an SUV its a 2021 the payments and stuff are much lower I was very pleased with the people that help me I cant remember the Spanish gentlemans name and Dustin which was the other person that helped me so Im very pleased for now well see what the days go along is being used as a doordash

Review №44

2023-04-15 17:24:33

We have purchased our last 4 vehicles from Porterville Chrysler Jeep Dodge. The staff always welcome us with smiling faces. Our purchasing process is always a smooth one. Dustin is a great salesman and as a repeat customer, it feels like connecting with an old friend.

Review №45

2022-01-28 18:20:17

I came here from Bakersfield, 1 hour away for the because the local dealership couldnt help me out.I got an appointment the same week and my recall done in one hour. That great service might not be achievable every time, I understand, but they treated me with dignity and respect even though they were just doing a recall and werent making money from me. Everyone is busy in this day and age, but they took the time to be decent. Im not in the market to buy a vehicle right now, but I will strongly consider coming here in the future, even though I live an hour away.

Review №46

2023-08-01 23:37:51

Dustin really came through and helped us get back into a 2023 dodge charger because of a misfortunate accident that totalled my 2019 charger. He is an awesome salesman that cares about his customers and will do all he can to help them get into a car they want. Thank you so much Dustin and Porterville chrysler dodge.

Review №47

2023-08-17 22:50:50

First time car buyers come here!It was a quick and easy process.I felt like they had my best interest at heart.Stop by and ask for “Adam”He will take care of you!Adam was with me every step of the way!Thank you Adam!

Review №48

2023-10-18 23:21:44

Great experience with Adan, the staff was friendly, and he worked with us to get the car we wanted. Left there very happy.

Review №49

2023-08-25 16:12:40

If I could give a zero I would you guys suck worse customer service ever look people down and up like they can’t afford anything my sister took her truck in for a lot of repairs and recalls everything was fine until we made a complaint about our touch screen suddenly not working after you guys fixed you didn’t wanna be liable saying we messed it up ?! Just stealing money is what your good at this is the worse location I myself have dodge and won’t be coming to service here and to the manager Fernando get some training and mental help with that attitude of yours rude manager get some training while your at it cause you sure need it .

Review №50

2020-12-11 23:18:09

They did an awesome job finding me what I was looking for. The sales rep was very nice and helpful. Knocked off a star because the car had some issues 2 weeks after buying... but they did fix it and car works great now! Just wish they had a rental since it took a few days to sort the issue out. Otherwise, and overall, great service!

Review №51

2023-07-21 19:22:07

Great customer service when dropping and picking up our vehicle. Our repair was way quicker than we expected!

Review №52

2023-09-13 22:52:47

Jose was so helpful went above and beyond . Class act he deserves a raise along with Anthony the mechanic! Thank you guys so much ! If I could give 6 stars I would!

Review №53

2016-03-24 05:36:30

I cant speak for any of the other reviews except my personal experience, which was exceptional. I recently purchased a challenger from this dealership and the entire staff were amazing. The salesman, Irvin, although young had the vehicle knowledge and professionalism well beyond his years. He was approachable, courteous, and receptive to my vehicle needs and price point. I never felt patronized for being a female which is a breath of fresh air when car shopping. He was willing to work around my work schedule and had all my paperwork ready to sign. I was in and out without a hassle for which i am grateful. My experience was both positive and pleasant. They have made a returning customer of me and i highly recommend them to anyone looking to be treated with respect and professionalism.

Review №54

2021-09-29 22:08:55

The marketing on Instagram really pulled me in and got me on the lot, I was so excited to see the company on Instagram with detailed posts and was easy to navigate. From there I had excellent service, everyone was knowledgeable, answering all my questions. They got me the best deal, filled my tank, gave my new car a nice wash and detail and even checked in on me days and weeks after.

Review №55

2021-05-03 13:26:34

I would have given a single star! After thinking about what happened and how many other employees of Porterville dodge were involved, I give 2 stars! I made an appointment 3 days prior to dropping off my jeep. I called 3 times to confirm the price I was quoted and the work to be done. The day after I dropped off my vehicle, the service writer called me to advise me of the $300.00 + price jump! Not only did the price go up, they didn’t have the parts! the parts that I told him they would need! This all took place after my vehicle was dismantled! No one called to let me know that my vehicle was done. I had to call and find out what’s going on. After picking up my vehicle, I got home and the differential cover was leaking! I called the dealership to find that they couldn’t get to it for about 4 days. After asking for the general manager, I was redirected to the service manager who said he found time to fix it, if I came right that moment. I don’t feel that you should leave a repair establishment with a mechanic made issue after paying for repair! I also don’t think I would have had to argue my point had the final inspection actually been done!JPF

Review №56

2023-09-12 23:00:52

Hector was great! Help me get paperwork done before I got there as to expedite my buying experience!

Review №57

2017-07-12 22:27:10

Great Dealership. I have purchased two cars from them and both times I had great salesmen who seemed to work for me, finding the car that fit my needs and my financial situation. The general manager even came out to congratulate and thank me for my purchase. I will always shop there first. I highly recommend them, ask for James he was such a sweetheart and so personable.

Review №58

2023-08-23 16:12:26

Great people working their fixed my truck in a timely manner and other minor stuff I didnt ask for thanks Fernando

Review №59

2023-08-20 01:44:34

Very happy with my car repairs yesterday! Done in a timely manner and by very friendly courteous staff

Review №60

2023-09-01 01:59:27

All the workers are so helpful. Miguel helped us resolving our issues in a fast and kind manner.

Review №61

2023-02-27 07:02:45

The lady at the parts department was very nice and knowledgeable witch makes it so much easier to get what I needed. Even though there doing construction right there at the dealership there still open, and got me in and out very quick.

Review №62

2021-10-21 22:27:22

Horrible service!! After calling just to see how much spark plugs were for my Jeep they told me I had two recalls on my car. No problem, took it in to get those fixed plus went ahead and had them change the oil. They broke the cable to the hood latch, left coolant all over the front of the grill. Also after confronting them about the broken latch they denied breaking it and wanted to charge overpriced to fix it! Again horrible service and price gouging!!

Review №63

2023-09-07 01:21:08

Great service I was late to my appointment. But I was still seen and my vehicle taken care of

Review №64

2020-09-04 02:54:33

I purchase a Jeep Renegade and there was a defect on it but they really took care of me with a rental and fixed the issue in a timely manner and therefore they also gave me a oil change package for the inconvenience. I have been purchasing dodge vehicles for a long time from this dealership and have always gotten a great experience with the sales personnel along with Jarred in finance. Please remember when purchasing any vehicle do your own inspection prior to making a deal. It will always work in your behalf Because as new vehicles the salesman only knows that it is a new vehicle and that is what they are there to do is sell you a new car that came from the manufacturer. Hope this helps I have seen negative comments on here but to each there own I had a great experience and ended up with another renegade so it makes 2 in my driveway!

Review №65

2022-03-31 22:40:55

THE BEST EXPERIENCE BUYING/SELLING A VEHICLE EVERSold my Challenger to Porterville Dodge and I have to say- after buying and selling dozens of cars and trucks in my life this was the absolute best transaction that I have ever had with a car dealership. Fast, friendly, honest, and overall just perfect. I had the pleasure of working with Jared and he was direct, to the point, and from my perspective honest. Most dealerships say they want you to leave happy and satisfied with their service but always leave you feeling like you got ripped off or taken advantage of. Not here. From the moment I spoke to Jared on the phone he was professional, courteous, and actually listened to my needs. Meeting him in person was no different. I appreciated that there wasnt a bunch of fluff and used car salesman talk. He literally addressed my needs, my motivators, and facilitated a transaction that left both parties satisfied. Excellent communicator and knowledgeable. Sales representatives like Jared is why you buy and sell your vehicle with a reputable dealer and not some online robot service like Carvana or Carmax. The worst part of buying or selling a car is getting worn down over long talks, negotiations, and wasted time on fake quotes (like an episode of pawn stars). Not here. My appointment was at 10am and I was shaking hands, signing paperwork, and driving off the lot by 11. Although Jared was willing to accepted my minimum offer he knew I wasnt satisfied with it and negotiated further to make sure that we were both happy with the deal. This is the the reason he gained a customer for life. I will definitely refer my friends and family to Porterville Dodge! Thank you and I look forward to doing all future automotive business with you.PS: If anyone is looking for a super hot rod challenger with everything on it- there is one that just arrived on the lot at Porterville Dodge today ;) Mopar or No Car!

Review №66

2017-03-18 15:47:01

Great customer service so friendly, honest and humble! We bought two cars and have been happy with our purchase. Jared and Stephanie were so nice, helpful and amazing! They went above and beyond to get us a vehicle fast! Highly recommend coming here! Thanks you guys we will be back!

Review №67

2022-09-30 18:59:46

I need to edit my review after have a lot of experience with Porterville Chryslers service department. We have experienced multiple issues with recall repairs not being done properly, causing Ram 2500s to be returned multiple times for the same issue. Now, after Fernando Lopez, service manager, admitting that the fuel filters need to be changed when replacing the fuel pump, Portervilles service manager, Fernando Lopez, insisted that we pay for the fuel filters AND LABOR TO CHANGE the filters that were clogged because the recall of changing the pump, clogged the filters., at a cost to me of $466.61. This is a warranty & recall issue. Beware of this dealer and the service department.Now even though we have a business in Porterville, we are forced to use another Ram dealer in another town where we will be treated fairly.Sad

Review №68

2019-06-19 04:17:07

I went to trade in my Jeep Renegade in for a Wrangler. We switched to a Charger instead and are happy with the decision. Abel provide us, my wife and myself with excellent service. He was very knowledgeable and great with us and wild kids. Jared the Sales Manager worked hard to get us the best rate possible. Because of his work he got us a very APR of 3.9%. Were very happy! Louie helped us understand the terms of the contract and encouraged us to get the GAP insurance. We have peace of mind now and we love our new Dodge Charger!!!

Review №69

2023-07-07 16:48:09

Adam was our sales person and he was very helpful. A couple of days later he called to be sure all our questions were answered. Thank you Adam for making our car buying experience pleasant.

Review №70

2022-08-10 15:39:40

Made an appointment earlier this summer for someone to look at my transmission on my 2013 jeep patriot, it was overheating and I couldnt figure out why. Was informed when I got there that they didnt have a transmission person and the it would be 3 weeks before someone could get to it. Then while doing the check in, the mechanic came in and said that based solely on my milage that my transmission needed replaced. I took it to the jeep dealership in Hanford, turns out there was too much transmission fluid in it. Had I listened to these dumbas$es o would be out thousands of dollars.

Review №71

2022-10-26 19:42:35

I had an amazing customer service that was provided by Abel he made sure all my questions were answered and was there throughout the process of my purchase. Very happy customer.

Review №72

2023-03-28 23:50:04

I took my vehicle in for an oil change today. Professional and friendly service. The wait time was between 45 minutes to an hour.

Review №73

2017-05-17 21:09:32

I love this dealership and their service department is top notch!! They get my vehicles in and out in a timely manner. After having multiple issues with my hometown dealership, Haddad Dodge, they have gone above and beyond to fix all the problems my vehicles have had. They are always so kind and helpful. Its a great experience at every visit and I always look forward to the next one.

Review №74

2022-10-19 23:24:26

Service department will not look at your vehicle on given appointment! Was given a promised contact time and never was contacted... Currently on a waiting list. Definitely wont do any future services with them.

Review №75

2018-05-29 13:18:42

Went to this dealership gave us a fantastic deal! Very friendly staff! Highly recommended! Very professional and satisfying work! Irvin got us a great deal on Memorial Day sale! 5 Star rating overall!!

Review №76

2023-06-10 18:20:06

How do they expect you to recommend ppl to go to this dealership if they can’t even answer a pimple question… Called in to see if they had received any paperwork of our Jeep cuz we haven’t and they just hung up…

Review №77

2023-07-04 19:45:54

Amazing Service. Got me right in and fixed my issue at minimal cost. Just awesome all around from the Service Manager to the advisors and the mechanics.

Review №78

2024-04-18 22:04:36

Everything went well. Called me right away when my Jeep was done. Was very polite and helpful.

Review №79

2023-12-20 15:10:20

Buying our new car was a great experience at Porterville dodge dealership

Review №80

2016-11-12 13:58:18

Had some new OEM equipment installed on my new Jeep here. They ran into a few issues (not their fault) and it took a few days to do it. My original dealer bombed out totally so I chose Porterville Chrysler Jeep Dodge for the job. They kept me updated each day, gave me a loaner car so I could go home versus having to stay in the valley with family. I live over an hour away in the mountains. A one day install turned into 3, but they held to their original estimate for labor. Again it wasnt their fault it took so long and they easily spent 10+ hours on the job yet did not charge me more. Very courteous staff and kept me up to date. Ive not had a good experience at my original dealer in Visalia and feel Ive found an honest, dependable and friendly place for my future service needs. I might add that Richard in the Parts Dept went all out for me and was a great help. I also might add the job was actually cheaper here versus my original dealer who has done nothing but drop the ball with me. No complaints...

Review №81

2023-07-21 23:59:00

Best service team I have ever dealt with. So kind and charming. Very respectful team.

Review №82

2019-12-28 20:56:23

I went there specifically to look at a used car that was in the ad and was mainly interested in. The salesman then decided to talk me out of that one and look into newer models. My credit wasnt decent and he instructed me that I should help him out and try getting the newer vehicle cause I guess for him to make his sales quota. I wasnt happy with his nagging so I decided to leave and told this mad story to my friends about shopping there. Any rating below a 1 star would be perfect for this review.

Review №83

2022-04-24 15:41:57

Nothing about this place is good. Very poor customer service for their service department manager, parts department manager needs extra customer service training, and sales department is something I wouldnt mess with at all if the primary two departments are already lacking. An overhaul is highly recommended.

Review №84

2022-02-26 18:51:31

Awsome service dept. Had my key fob and tire light needed to be serviced. Great price for both and they worked with my crazy schedule. My Jeep is 100% again. Thank you porterville service dept. 🥰

Review №85

2020-10-12 00:20:21

We will return in the very near future to purchase our next truck. It was a great experience. Loved the Manager, Jared and also dealt with Billy in his absence. Justin was our sales associate.

Review №86

2021-01-01 23:18:53

Very welcoming from the start! Adan was very personable and awesome from the start! If I’m in the market for another car in the future, Adan will definitely get my business! I’ll also be referring all friends and family to him as well! Thank you!

Review №87

2021-08-01 21:49:20

We went specifically to see a charger that was advertised in that location, they did not have it, so since we were there we looked around I saw another Charger that caught my eye, it has a recall and the salesperson explained he could not sell us that car. Okay but he kept insisting to try for another car, that they had. Omg needless to say I dint recommend anyone going to that location for a car !

Review №88

2024-03-31 22:05:22

Fast, friendly and courteous service.

Review №89

2014-05-12 23:21:57

Hello,My name is Tim Silva and I am currently a sales consultant with Porterville Chrysler. I just received a phone call from a potential customer, who stated Your dealerships Google reviews are horrendous and I will never purchase a vehicle from you guys, based on the reviews. It is one thing to have a bad experience with car salesman, it is another to base ones opinion on a review on a few customers, out of the hundreds we sell a year. I am a hardworking and dedicated member of the sales team and I have never heard or seen any racial derogatory comments from anyone. We are dedicating to serving the public to the best of our abilities. If any of the reviewers who wrote the reviews would like to discuss their concerns, they are more then welcome to give the dealership a call to find a solution.

Review №90

2021-06-08 19:56:27

When in at lunch time and left my car for them to complete service on it and it was done by 5pm. I recommend always use your dealer for all work that way they have a record of everything done on your car/truck. Very happen with them.

Review №91

2021-10-21 20:32:18

I took my vehicle in for a oil change, and the workers were in good spirits. Makes me look forward to returning when ever I need future service on my Jeep. The respect and smiles I got there is what the world needs more of. Thank you Porterville Chrysler.

Review №92

2022-12-07 19:31:59

This place is awesome !!!!! Even under construction they accommodated me and got me in and out quick - can’t wait for new building - staff is awesome !!! New service manager Fernando extra helpful

Review №93

2021-07-08 01:19:15

Jeff and his team were fantastic we had a DEF Situation due to the heat and got trapped. Jeff and his team were able to hop in and solve the problem and get my family and I back on the road amazing team amazing staff amazing dealership would recommend highly thank you Jeff and your entire staff greatly greatly appreciate it.

Review №94

2021-06-17 06:41:03

My radio/navigation screen was out so they checked connections, reset trouble codes and I was back on the road in 2 hrs, service advisor Jeff was awesome to work with.I will definitely go back for services.

Review №95

2020-08-25 22:24:10

This dealership has the worst service dept ever. It took them 4 hours to do a oil change.Jeff is the worst service rep Ive ever dealt with any where. Plus most of the employees wear their mask on their chin and dont social distance in lobby. Your better of driving anywhere but porterville dodge.Worst experience ever.

Review №96

2019-01-05 01:42:44

We bought a 2018 Challenger here and during the purchase we commented on the tires being worn. We were assured by Jerrod the sales manager the tires were fine and not to worry. Took the car into this same dealership today after 3000 miles for its first oil changed that we were also told we would get 2 changes free. Nope that was a lie also we had to pay for the oil change and were also told by the tech the car needs new tires. I spoke with the sales manager again and he no the tires are fine and nothing they would do about it. Place is a complete joke NEVER EVER by any type of vehicle here unless you like being lied to and for a dealership to not stand behind anything they say or do. NEVER AGAIN Porterville Dodge ... NEVER AGAIN!

Review №97

2013-07-23 21:12:01

Lousy! Had my truck taken there to repair a check engine light. Said I needed a sensor. Replaced sensor, still has light. Said I need another sensor. Replaced another sensor, still has light. Said the computer needed re flashed. Had computer re flashed, still has light. Said need to drive it for one hour and light will go out. Drove for hour and a half, still has light. Said needs another sensor. Replaced other sensor. Oh my, its fixed. Guess what though. Every other item that did NOT NEED TO BE REPLACED still cost me over $750.00. They still charged full pop for the last sensor and labor. I wouldnt take these morons my lawn mower to work on.

Review №98

2021-10-04 20:02:46

My fiance had a bad experience all cant believe this service department definitely not returning, all it need was an oil change didnt think it would take the entire day. I was in the area thought I would give you guys a try but this is why I go to Lampe in Visalia lesson learned.

Review №99

2023-07-06 20:12:09

Dustin was very easy to work with no pressure whatsoever. It was a pleasure doing business with Porterville Chrysler.

Review №100

2022-06-07 00:38:09

Don’t take your car here for service it sucks and all they want is your money, they always saying the same thing that we can’t find the problem just to keep you’re car there to keep taking money from you. Don’t recommend this place!

Review №101

2023-04-27 17:34:13

They got right on the issue I had and salved it quickly they were varying nice and keep me informed on what they were doing

Review №102

2023-05-13 19:34:59

Always very helpful superior customer service that’s why I keep returning all these years as a repeat customer always going above and beyond

Review №103

2023-11-17 19:01:49

Got me in and out. Recommend this place for any service you might need.

Review №104

2024-01-19 20:04:28

Excellent service fast and well done

Review №105

2020-07-03 20:57:34

The service department is horrible! I took my car for an oil change at 9am 5 hrs later and it’s still not ready. They do not have any respect for their costumers time. I don’t care if they take 5hrs as long as I’m told ahead of time. But saying that it’s only gonna take 45 min and 5hrs later it’s not really. Mind you that I’ve called 3 times and every time they say only 45 min more. Horrible job.

Review №106

2021-06-18 03:20:31

I had a very good experience at Porterville Chrysler. Abel help me immensely and made sure I got the best deal possible. I would recommend Porterville Chrysler to my friends & family. I will be buying my next vehicle from Abel & Louie.

Review №107

2024-05-18 21:08:40

Very helpful 👌 and friendly.

Review №108

2019-08-16 21:04:32

The salesman were awesome. Not alot of knowledge of the vehicles but found answers to the questions I asked. Service department on the other hand needs some help to say the least. Take your vehicle somewhere else for services.

Review №109

2017-03-18 15:48:24

My job had cut backs and took away my company vehicle, on a friday! I was scambling to buy a used car that would make my commute, researching via internet and calling dealerships was no help. I called Porterville Chrysler told Jarred the sales manger my situation, this was at 730PM, he said come on down. Stephania our salesperson was very helpful, we found a car that fit my budget and my needs. The entire staff had to stay late for us to finish all the paperwork, sorry guys. Super good customer service will buy a car here again!

Review №110

2020-12-29 21:20:28

Excellent customer service, got my car in the next day. Kept me updated the entire time, and was kind enough to wait for me 20 minutes after they closed because I drove from Bakersfield

Review №111

2023-09-07 01:42:14

Amazing service department. Friendly personnel and very knowledgeable staff.

Review №112

2018-06-01 14:01:21

BEWARE!!!!!!I took my car for a recall part. My mechanic had already inspected my car and told me the dealer would be the only ones that could fix it because the problem was the recall part. Before taking it he inspected everything to make sure that part was the problem. I took it to the dealer they replaced the part but told me that was supposedly not the problem the charge me to inspect it $250 all of a sudden they fix the problem.Stupid me i was already told by few people not to take my car to that dealer because similar things had happen so others, they take it for something and they are over charge for other things.Please!!!!!!! dont do the same mistake i did. Dont say you were not WARNED because i was and didnt listen now im $250 short.

Review №113

2020-02-06 04:58:47

Great customer servic.! Everybody was very friendly and attentive to me.i love my doge Durango. I will definitely go back and I will recommend friends and family to go there i was well taken care of thank you for the great customer service.!

Review №114

2022-02-18 17:52:28

Went in for a recall and they were quick and also provided a multipoint inspection and checked my tire pressure to keep me safe on the road

Review №115

2017-04-10 22:08:09

Was young and didnt know about interest rate etc bought a 2014 Dodge Avenger on 1/17/14 and was given a 20.99 percent interest rate at 595.82 a month for 72months. Sales person Brandon really did a number on me and screwed me over badly I now still owe 21k when Ive already paid just about 20k into the car...car will not be paid off until 12/2020 and I cannot refinance because the low is so horrible and upside down... I recommend no one to EVER EVER go here now less you are experience and know how it works. I was taking advantage of..... very very upset. Horrible business

Review №116

2022-03-15 16:55:11

The Porterville Chrysler/Dodge/ Jeep department was absolutely amazing. They were straight forward and very informative. They made you feel like family and treated you with the upmost respect.

Review №117

2021-02-06 04:21:53

Work done was quality, from start to completion !!! Service Advisor Johnny, kept me informed, by phone, as to the progress, and made me glad to do business, with Porterville Chrysler, and will do future services !!! Thankyou !!!

Review №118

2023-09-05 14:09:11

TJ was great, very helpful! Highly recommend going to him!

Review №119

2021-06-25 17:34:24

My Dodge Journey was at their shop for over a month. No updates and couldnt get ahold of anyone. Called 5-6 times before I could get an answer. Waited on hold for 10+ minutes every time I called. Ended up costing 500 more than what was expected.

Review №120

2020-12-24 22:31:45

They did a great job on my truck and didnt take a long as I thought. Very satisfied with the service they did on my truck. Im very happy and satisfied

Review №121

2019-08-14 03:23:24

They kinda tricked me to go in but what do you expect from a car dealership.... But Hector and Javier were helpful thanks guy to bad we couldnt make a deal .... it wouldve been my 3rd car their .... but thanks to the management I dont think Ill be back

Review №122

2023-05-01 00:10:08

Joel, Mia, Fernando and Jacob were AWESOME! Professional and they laughed at my jokes.

Review №123

2016-02-19 13:56:03

Took our 2002 Town & Country to get AC Fixed payed over $300 dollars for AC repair plus a transmission service we payed over $500 together and now AC is not working 5 months later the AC is blowing HOT AIR we Have 1 year warranty and after calling they want us to pay a $95 diagnostic Fee Again and customer service guy told my husband that maybe a Rat crawled up and chewed an AC line ... We also Had a transmission issue and they suggested for us to not fix the car that it would Last a while Im Glad we found MID-CAL TRANSMISSION in Visalia to fix our transmission at a affordable price and with a 2 year warranty and No diagnostic fee ..after talking to the service manager he wasnt much help much maybe everyone gets trained the same about the Rat crewing story .. I took the car in and to my suprise the part wasnt in warranty now it was a hole in an AC line And they wanted $492 to fixed it which I said NO!! i wasnt going to waste any money for anymore repairs here I told them to write down on the paper work what was found with the car and what repairs had to be done since I was paying a $95 diagnostic fee. What I got in writing was A joke so if you think because u pay $95 for a diagnostic fee its only for them ..dont waste your money here not because its a dealer it means you will get quality service .......

Review №124

2018-10-06 06:43:19

Absolutely the worst service experience I’ve ever had. Had a mechanical issue, took it to Porterville Chrysler, and they charged us $1500 just to leave our car worst then how we started, they have no shame in stealing from you, your hard earned money, the supervisors are a joke of humanity, 0 stars for you monkeys,

Review №125

2019-09-11 20:03:40

I had a recall appointment at 9:30 and didnt leave until 12:30 at one point majority of the mechanics were in the lobby laughing and talking with two cars being worked on, but since I wasnt paying Im not a priority its not my fault for the recall 👎 should have purchased a Chevy

Review №126

2018-02-23 16:21:51

Took my car in to get serviced over a broken serpentine belt, turns out my water pump seized up and thats what caused my serpentine belt to break. Then I get a call saying my car is ready, as Im driving my car and home my car is overheating now I called the dealership and they tell me that my radiator has a hole so thats why my car is overheating so I asked how much is a service going to cost me and they tell me its going to run me about $500 to replace the radiator. So I go home and do some research and my temperature gauge was fluctuating so it turns out its just the thermostat, but prior to replacing the thermostat I inspected my car myself to see if there was any visible leaks I found the leak coming from the thermostat housing, then I clean up the mess of antifreeze that was left in the bottom of my vehicle and replace the thermostat top the fluid off of coolant and turn my car on and my temperature gauge is not fluctuating anymore or overheating, so my radiator doesnt have a leak and they try to screw me over on $500 and to top it off they didnt even put my engine cover back on this place has very horrible service do not bring your cars here if you want to take your car to a Dodge dealership take it to Visalia where they have real mechanics!!!!

Review №127

2018-11-15 03:44:23

Never ever will buy a car from this place my family as well Ripped off took my car in for a simple oil change and next day car was leaking fluid took it back and they say I need a 500$ hose! I will never again recommend this place to anyone !

Review №128

2022-04-26 00:20:24

Do not recommend at all for servicing your vehicle. You’re better off going to another dealership. Horrible customer service.

Review №129

2024-01-26 22:05:03

I was In and out!!! Very good service!!!

Review №130

2021-10-05 22:06:46

It was a great first time car buyer experience Omar worked with us and was awesome. I would 1000% recommend this dealership.

Review №131

2020-10-10 18:17:52

Worst service ever!I took my car in for repair and the repair supervisor had 0 communication with workers it took them a while to get my car supposedly fixed when I went to pick it up it had the same problems plus more will not recommend for anyone to get their car fixed there

Review №132

2024-01-18 19:17:21

Great dealership. With great employees!!!!

Review №133

2018-08-16 20:20:17

I do not recommend this dealer. The staff are disrespectful and threaten there customers with court and impounding our vehicle and accusing us of lying. I will never set foot in this establishment nor recommend to anyone.

Review №134

2017-02-04 01:11:31

Horrible experience there, upper management is very rude and lies. Only reason I bought my car there was because the financial guy Louie was the only one in that place that had people skills and was honest and down to earth. I dont recommend this place to my worst enemys thats how bad it was.

Review №135

2019-06-12 16:44:20

1 star only because their wasnt a 0 choice. Service dept cant fix anything. Took ram in for 4 months and still doesnt work. Everytime I took it back I had to reexplain the problem, dont they have records? Dont buy from them!!

Review №136

2013-10-31 05:23:39

Just got back all the way from Fresno. What a disaster. Things went well. Spoke w/ Brandon regarding a used 2012 Dodge Charger SXT that was bought from an Auction via Enterprise rent a car w/ 25 k miles on it. Found electrical wiring had some trouble and prior to obtaining vehicle, it was repaired by an unknown company. Dealer didnt know what exactly happened to it. I tried to make a deal, play ball w/ Brandon. Brandon goes up to GM. Some broke Skip Bayless looking fella.Anyway, this guy just kept talking and talking non stop about stupid crap. He would not look me in the eye, was very condescending. Wouldnt even budge w/ the price. Basically kicked me out. I left shaking Brandons hand, the douchebag GM hand his hand out and I reluctantly shook his hand, even couldnt make eye contact w/ me while shaking my hand. Definition of a crooked salesman. Tells me hes been doing this for over 20 years. Oh really? 20 years and only a GM at used car lot in Porterville. What a milestone. One day, youll make it in Sanger. Soon.Long story short, he tried to con me by making $15,000 dollar profit with down payment and interest. Figured it all out while he was blabbering about himself. He was acting as if he was selling a top of the line Dodge Charger. I recently bought a 2013 Dodge Challenger RT w/ full options paying $430 a month and he wanted me to pay that much plus down payment for a possible lemon SXT. LOLSTAY AWAY. Trust me on this. There are far better car lots than this hell hole.

Review №137

2022-12-02 01:12:56

Wonderful and prompt service. Service advisor Jose was very helpful and courteous!!!

Review №138

2019-08-23 04:50:29

Too pushy when I only wanted to look. Not ready to buy until next year. Gave me info for vehicle I was not interested in rather than the one in which I was interested.

Review №139

2016-11-05 15:11:06

Horrible experience, they kept telling us one thing and then make us come in and wait for am hour and then bring us different information. It was back and forth constantly. Definitely would NOT recommend to anyone!!

Review №140

2020-06-04 19:51:07

Was told by services that id get my truck back in 10 days... (10 days past) then said within the next two days... still havent got it.. now they said another week or so. Very disappointed with them.

Review №141

2023-09-01 22:57:19

The Dodge dealership was professional and courteous. I recommend it to anybody.

Review №142

2021-08-26 19:43:10

HIGHLEY RECC THIS DEALERSHIP FOR SERVICE AND FOR PURCHASING - DUSTIN SOLD ME A 2020 NEW CHRYSLER 300 LAST YEAR - CAME BACK LAST WEEK AND BOUGHT A 2021 NEW DODGE CHALLENGER R/T - EVERYTHING WENT FLAWLESS - AS ALWAYS - ILL BUY ANOTHER ONE NEXT YEAR !!! THANKS TO ALL THE EMPLOYEES THERE ...LIKE aRNOLD SAYS ....ILL BE BACK !!!! SERVICE IS TOP NOTCH AS WELL !!!!

Review №143

2024-06-23 20:49:28

Fast and friendly!

Review №144

2023-05-06 19:33:20

Very professional answered all the questions we had kept us in the loop every step of the way

Review №145

2023-10-13 20:15:05

Great customer service. Extremely helpful.

Review №146

2021-02-12 20:39:32

Rodney has been awesome with the issues I’ve had with my truck. He Works really hard to resolve issues and great customer service.

Review №147

2021-05-15 19:07:13

This dealership is small but homely. All their staff are friendly, welcoming and easy to speak to.

Review №148

2024-02-17 20:28:38

Very nice

Review №149

2019-10-01 09:32:57

Employees are very friendly. The sales manager was EXTREMELY helpful and polite. Thank u

Review №150

2020-12-12 06:34:12

Everyone I worked with through the whole process was friendly, professional, and helpful. I received an awesome deal.

Review №151

2016-04-13 02:42:51

Drove from Madera, argued for about two hrs trying to get a better deal ended up leaving and finding a better deal at the Visalia dodge. Saved myself 3k on the exact same truck.

Review №152

2022-07-20 16:05:53

The staff is very nice!!! The service was above and beyond. I appreciate the nice and friendly staff.

Review №153

2022-05-17 21:15:36

They are great If I buy another vehicle its gonna be a portable Chrysler Jeep Dodge thank you

Review №154

2023-01-03 20:57:24

Even with their construction project they still got me in in a timely manner

Review №155

2023-12-21 19:09:36

Attentive and quick service department,Rebel’21

Review №156

2021-03-17 00:49:04

They treat you like family. I would recommend them to everyone. Thank you Dustin for all your help.

Review №157

2022-04-12 05:27:56

Did my Factory Recall and sent me on my way, Excellent customer service...

Review №158

2023-08-31 03:30:22

Made the experience easy, everyone was very receptive

Review №159

2021-12-27 16:47:16

I dont know what happened here @ this dealership---but, the service department fallen apart! I will drive any where now to get service! sad to see this happen ls

Review №160

2018-07-19 16:43:00

I have not bought a car from them, but the times weve gone to browse cars they have been really nice to us...idk Why people give negative reviews about this place...

Review №161

2020-10-29 08:12:42

These people are great just bought our fourth car from them thanks again Mark Sidley

Review №162

2016-11-01 15:56:43

The service is excellent. I got the car I wanted and have amazing financing!

Review №163

2023-05-07 03:47:36

Very friendly staff and they will work with you as much they can .

Review №164

2018-11-03 03:59:41

The employees that took care of us was very nice and helpful. They were great!

Review №165

2019-01-06 18:37:41

Great service check to see if our extended warranty cover the repairs Eduardo is awesome.

Review №166

2021-06-25 19:34:13

Service department was great to work with…… so great that I will drive from Bakersfield for service and sales…..

Review №167

2023-05-13 21:28:58

Very friendly. Appt took too long.

Review №168

2022-09-02 21:10:03

Service department was polite and they got the job done right the first time.

Review №169

2020-10-10 19:33:20

Bad service I wasted money for my car not to be working It’s worse as when I had it before smh not even worth a rate

Review №170

2024-05-22 01:48:08

All ok took care of my jeep as needed

Review №171

2022-12-19 19:31:20

Sales person was great, polite and very helpful

Review №172

2023-10-13 23:33:24

Love the service quick with the repairs

Review №173

2020-12-25 00:11:51

Awesome staff I was in and out! Love my new charger HEMI!

Review №174

2018-02-11 03:01:26

Very helpful. When I purchase another vehicle I will most certainly come here again.

Review №175

2022-02-11 22:05:24

All went well..Larry is definitely a man of integrity!!

Review №176

2023-03-22 19:48:57

Great fast and friendly customer service.

Review №177

2019-04-15 03:33:52

They gave my very good service an the price was great

Review №178

2017-02-06 11:02:19

Spent over $600 & the air conditioning still doesnt work. No parts available for Recall Notices from Chrysler.

Review №179

2021-04-21 20:43:36

Had a great experience with the staff and the customer service shown.

Review №180

2022-06-23 23:00:27

Great experience top notch service department

Review №181

2021-11-16 14:38:20

Went in just to get info and to look around, good customer service

Review №182

2024-01-10 21:32:34

Great dealership friendly people

Review №183

2022-01-29 07:51:49

Salesman listened, wasn’t pushy, and let us shop.

Review №184

2021-05-24 16:19:26

Purchased quickly.. best friendly service.

Review №185

2017-03-08 14:52:07

Nice place to buy a car, with friendly, helpful Customer service salesmen

Review №186

2021-04-29 21:12:22

Sales people were great, very knowledgeable an very accommodating

Review №187

2018-06-10 23:36:12

Excellent experience! Love my new Charger.

Review №188

2019-03-11 21:45:55

Porterville chrysler always goes above and beyond to make sure any of my Jeeps needs met.Thank you for all you do.

Review №189

2021-03-04 21:39:42

A great place and the service was done right and on time!

Review №190

2023-07-19 17:48:36

Still waiting for second set of keys .

Review №191

2021-05-14 22:43:12

Great place to buy a car friendly bought me lobster lunch

Review №192

2016-09-14 14:00:44

Drove from Bakersfield because Haddad Dodge wouldnt seal with me. Got an awesome deal.

Review №193

2022-12-02 00:44:06

Friendly service who seemed to actually want to help.

Review №194

2017-06-13 23:31:58

A little pricey but the get the job done real quick 😂😂😂😂

Review №195

2020-07-02 23:06:23

Sold wht I wanted try to sell me other n no dice

Review №196

2023-03-28 17:40:49

Friendly and quick. Good guys!

Review №197

2021-04-15 14:37:44

Great selection of cars come give them a look

Review №198

2023-11-03 00:35:39

Great people and great service!

Review №199

2018-04-02 19:41:43

They go the extra mile here. Would defiently buy my next car here