Platinum Orthopaedics in Anaheim
Categories
-
Orthopedic clinic
Location on the map
Anaheim, Orange County, California, US
Phone: +1 714-241-7000
Site: https://platinumortho.com/
Edit info
Site: https://platinumortho.com/
Opening hours
- Monday:8 AM–5 PM
- Tuesday:8 AM–5 PM
- Wednesday:8 AM–5 PM
- Thursday:8 AM–5 PM
- Friday:8 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 4.8
199 Reviews for Platinum Orthopaedics 2024:
Review №1
2024-05-15 02:55:22Dont bother. Ive called multiple times on various days trying to make an appointment for the past week. Ive left voicemail with all my info, filled out their form for appointments and have heard nothing from them. Ignore the good reviews here. Their current 2.2 star Yelp rating seems more accurate. If I could, Id give them 0 stars.
Review №2
2024-04-22 21:48:36I second the comments of others who are unable to get a hold of anyone to even schedule an appointment. I called on 4/12 once my referral was approved by insurance and the recording said to use the online appointment feature, which I promptly did. A message came up after I submitted the form and said theyd be in touch with me within 48 hours (of 4/12). Today is 4/22 and I still havent heard back. I also called again after about 4 days of waiting and left a voicemail in case maybe the online feature was not working. I left all my info and call back number and still nothing. I will be filing a grievance with insurance regarding this. So if you also have trouble making an appointment, probably just dont waste your time and ask your insurance for a different place if a few days go by and no one contacts you.
Review №3
2024-06-13 20:31:59Today I went in to see Dr Pyrko and I was shocked on how well I was treated by his entire staff he is a very caring and professional Dr he listened to my concerns and gave me the treatment that I needed I want to thank him and his entire staff for all they done for me I guess we’ll be friends for awhile. I will like to also thank Dr Bradley Najac who has been monitoring my knee and doing a great job he is a special person and a great Dr .JuanP
Review №4
2021-03-11 17:09:13My two appointments at this location for double calcaneus fractures, have been extremely great. Dr Lee knows what she is doing and is willing to help you if you are willing to help yourself. The two nurses who did my cast made my cast as comfortable as possible. Thanks Linda and Zoey.
Review №5
2023-12-19 09:00:47PA Bradley is why I trust Platinum Orthopedics. He is a very nice guy and good at what he does. I have had several knee injections from him. They are always painless and quick. His bedside manner is wonderful. He always has kind words of encouragement and genuinely cares about his patients.
Review №6
2024-01-23 18:38:01At first I was pleased until no one picks up my phone calls and its been over 2 weeks and left over 2 voicemails... as a medical office I would appreciate a call back regarding my needs...
Review №7
2024-01-17 00:34:23Im giving 1 star because the person who is supposed to do the scheduling, literally never calls you back. Thats an issue. Was supposed to call January 8th to schedule and we had to call. Was told shed call back. Never did. Called again January 11th and was told shed call back with more information. Well today is the 16th and he called again to get more information and was told again shed call him back. And yet no call back? I called to complain because thats very unprofessional, we both work and this surgey is a big deal and we need information sooner than later. Learn to respect patients time, we have to take time out of our work day to call, the least you can do is call back. It is your job!
Review №8
2023-09-28 16:53:39Called in to request a fax for my MRI and the usual extension was busy/away so i called into the medical records extension instead. The lady seemed bothered and annoyed that I called the wrong line and made it known to me at the end of the call. Im not sure why she couldnt have just remained professional and transferred me to the correct line. This was a bit disappointing because I think Dr. Blanks is a great care provider.
Review №9
2022-11-12 21:14:35I have only been to this office twice now and both times I have to say I was impressed with how polite the front office staff is. Once I was called to the back (time waiting was not long at all) I was taken to X-rays right away. Again the staff was polite and friendly. After my X-ray I I was back in the exam room. My first office visit I waited to see the doctor a little longer than I waited to see the physician assistant on my second office visit. Overall I have no complaints about anything.
Review №10
2023-12-27 19:54:08I’ve been a patient of Dr. blanks for over two years. He performed three surgeries on me. He completely botched one, and I complained to him for an entire year, saying that I needed another MRI and another surgery on my left pectoral. Dr. blanks ignored me until almost a year later from my initial surgery. When I continued to complain after he told me to just keep lifting, and do push-ups on it, the MRI revealed that the left Pec major wasn’t even attached. blanks asked me if I wanted surgery like he didn’t want to give me another surgery like it was too hard for him. We scheduled the surgery and we did it and my pectoral still doesn’t feel right. my physical therapist said that Dr. blanks did not attach it in the right place and could have stretched across my chest more. I’ve asked blanks for another MRI and he just automatically assumed that I knew which MRI office he sent my referral to. Causing more delays in me trying to get rehabilitated. Not to mention I have lost my place to stay in my job due to this injury, and Dr. blanks has not helped me recover fast. He keeps messing up which causes me more downtime, and more time of me being disabled, without use of my arm. I often go to Dr. blanks’s office and he seems out of it lackadaisical maybe like he’s high or like he has not slept. His office,also has no idea and they’re very unorganized. They told me to call downey to get an mri but i’m homeless in huntington beach. They simply do not care about you. after calling around for over an hour this morning. I was able to finally make an appointment for an MRI which Dr. blanks never told me to do. He never even told me who to call. I have an appointment with him today. I’ve been complaining about his services for the entire time I’ve been there and I really would like a new surgeon who can do an effective surgery and listen to me and get me an MRI like I ask but instead I feel like I’m being practiced on. I’m being strung along by a surgeon who I feel graduated last in his class. Which is why he doesn’t do the surgeries correctly and he doesn’t listen to me, when i tell him something is wrong he just dismisses me.His office is impossible to call they only text me. I hate this surgeon and I hate this practice, I tried calling to complain to cal-optima and to get a new surgeon but all I get is the run around.