Pine Smiles Orthodontics and Pediatric Dentistry in Chino Hills
Categories
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Pediatric dentist
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Orthodontist
Location on the map
Chino Hills, San Bernardino County, California, US
Phone: +1 909-393-4800
Site: http://pinesmiles.com/
Edit info
Site: http://pinesmiles.com/
Opening hours
- Monday:8:30 AM–5 PM
- Tuesday:8:30 AM–5 PM
- Wednesday:8:30 AM–5 PM
- Thursday:8:30 AM–5 PM
- Friday:8:30 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 4.9
199 Reviews for Pine Smiles Orthodontics and Pediatric Dentistry 2024:
Review №1
2024-06-08 02:30:15I love everyone at Pine Smiles!! My children are so well taken care of and the team is so patient with my Autistic son. The facility is clean and organized. Ive been a patron of Pine Smiles for the last 7 years and continue to go there though Ive moved super far away. I will continue to take my children there for as long as I can.
Review №2
2024-05-03 19:24:511st and foremost I liked to say that I know Dentist are people and can make mistakes. So my son has been going to Pine smiles for some time. Pine Smiles is very diligent on sending notices for check ups and required visits. Every visit was quick check up, maybe 15 minutes tops. Quick exam of the teeth, flossing, fluoride polishing etc…My son starting complaining about two days ago about mouth pain. So, last night my girlfriend checked his mouth and said one of his molars had a chip on it. I got home and it was actually a huge hole/ cavity. My line of work requires very detailed observations and looking at small mechanical precision instruments. So, 1st we called Pine Smiles and specifically told them we had an emergency. We had scheduled an appointment prior which they had made for Thursday. They could not accommodate my son Wednesday as they were short handed. That’s understandable, but then Pine Smiles stated that Thursday (tomorrow) the day of his appointment they could not guarantee that they would work on the tooth.My son is clearly a patient of several years. Pine smiles clearly wants you to make those easy visits, but when a patient clearly needs work the lack of accommodating a patients needs they fall short. This is not a reflection of most of the staff as they are great, but whoever does scheduling protocol management needs to look at their system with a fine tooth comb.Current status: My son has had the molar removed through another pediatric dentist who was able to see him today. BTW, my son was at Pine Smiles a month ago and Pine Smiles said nothing about any tooth decay or damage. X-Rays were never administered at any of his visits . I’m now out $850.00 out of pocket for something I believe was preventable or at least have been accommodated in some way . My son went to an unfamiliar place, person (dentist) had an extraction all very stressful and could have all been avoided had Pine Smiles been accommodating and accurate on findings during check ups.Feeling disappointed and let down.
Review №3
2024-04-19 02:33:18Great dentist and orthodontist! We came here for a second opinion on braces. We chose this ortho because he was transparent with treatment and didn’t try to add any additional unnecessary costs or treatment plans. The dentist is also great. The staff is by far the best. They text to set up appointments and make the process of appointments so easy. The facility is modern, clean and has new equipment. I would recommend both the dentist and the orthodontist! Nothing but great service!
Review №4
2024-06-11 02:39:27Best dentist in town if you have small kids. They will literally sing kid songs and even do dances that kids are familiar with (popular nursery rhymes) in order to make the kids feel comfortable. They provide stickers and a goodie bag (with small toys) at the end of each visit. My toddler always leaves with a huge smile; I love this place!
Review №5
2024-06-14 16:31:40My son was super scared of the dentist, and would panic as soon as I would mention he had an appointment. Yesterday, I took him to Pine and the staff (from the receptionist, to the dental assistants, to the Dr. Gandhi), were amazing. You can tell they really enjoy doing what they do. Thank you so much!!!
Review №6
2024-05-24 03:13:04We love going to Dr. Gandhi and we trust her with our child’s oral health. She has excellent bedside manners and professional in her specialty. Front desk staff is friendly and pleasure to talk to.
Review №7
2024-04-24 17:22:33I read the reviews before I came here and saw good ones & now I am leaving a good review. My youngest kicks and screams when coming to the dentist because he is little & scared, but the wonderful team here are always so patient and so positive with him! They never show any signs of negativity towards him. They also do not push any kind of treatments on us and only recommend and work what we are most comfortable with.
Review №8
2023-02-27 03:31:35From making my first appointment over the phone to walking out, the staff was so polite and accommodating. They answered all of my questions regarding both my children and our dental insurance. They did everything they could to get my one year old daughter comfortable. They were very informative. And I feel so confident that my 4 yo son will love it here!
Review №9
2024-05-14 04:00:49My daughter loves coming here! This place is amazing and the staff is incredible. Excellent service and they are so great with kiddos. My daughter loves the dentist, what 8 year old say that?!
Review №10
2024-03-21 02:43:17Wonderful place that’s super friendly for the kids! They know how to make the experience easy and pleasant as possible for the kiddos. Dr. Gandhi is very friendly and patient. My child also loves getting the prizes at the end!