Presentation on Map Reviews Nearby

Pet Food Express in Tarzana

4.8 (108) 18419 Ventura Blvd, Tarzana, CA 91356, United States

Categories

Pet supply store

Location on the map

Tarzana, Los Angeles County, California, US

Phone: +1 818-342-5566
Site: https://petfoodexpress.com/

Opening hours

Monday:10 AM–8 PM
Tuesday:10 AM–8 PM
Wednesday:10 AM–8 PM
Thursday:10 AM–8 PM
Friday:10 AM–8 PM
Saturday:10 AM–8 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.8

108 Reviews for Pet Food Express 2024:

Review №1

2024-05-16 23:05:51

Small business feel. Almost like a mom and pop. They price match. Thats cool. However, they dont carry the Petco owned brands that my dogs are used to. Oh well I guess Id rather support this business than those vicious ripoff sharks at Petco. Vote for the underdogs!!

Review №2

2024-01-16 00:46:42

The staff here is very knowledgeable and extremely nice. I also love their buy three get one free policy. Its a great deal and my dog and I love this place!

Review №3

2024-03-12 01:39:54

Zero stars -C. The manager was rude at Pet Food Express to me when i was returning dog food that made my dog sick. He could care less about me or my dog i went in happy and left angry! Horrible customer service.I don’t recommend this place to anyone lots good pet food around this area you can go to. Please avoid this place. -C

Review №4

2020-02-19 01:40:13

Was just in to wash my dog Joanie! Poor girl has to use a medicated shampoo this week and needed a good deep clean, and my vet recommended coming here. Everyone was so nice. They even brought a bowl of treats over for Joanie to snack on while I bathed her! Facilities were clean and easy to use. Will definitely recommend to anyone!

Review №5

2022-12-31 04:28:51

I absolutely love this location!! I have 2 dogs- pepper who is scared to death of new people and Ludo who is a serial cryer husky mix. I’ve taken them for baths here and the staff made my reactive dog feel comfortable within the boundaries I have due to training! No petting but they got her to catch treats and it helped her training so so much. I appreciated that so much that day. I also was able to find a really inexpensive raincoat for my friendly husky mix! He’s ginormous so I expect everything to be pricey but was so excited to see a great deal. This is my fav store by far- beyond the other chains and offers high quality items I can’t find at those chains. Staff is always excellent! Here’s a picture of Ludo is his little space suit raincoat lol

Review №6

2023-11-07 22:27:24

Great pet store! Love love love the self wash tubs. Provides apron, water proof collars, towels, 3 different options for wash, rinse and velocity blow dryer. Staff is friendly and courteous. Sometimes asks to give pets treats.

Review №7

2019-05-07 02:10:25

As always, Pet Food Express did not disappoint! I brought my newly adopted Pitbull in literally before I brought him home for the first time and the staff was absolutely amazing!! I told one of the girls to basically start a tab for me since I literally had a 60lb. Pit on a $2 shelter leash and she was totally understanding!I got him washed by using their self service area- $15 for 25 minutes with shampoo and conditioner included and the option of air/ towel drying at the end. Theres hooks that attach to the provided collar, but if you have a slippery one, there are loose dog buttons that will close the automatic doors.After the wash, we walked down EVERY aisle. The staff was so thoughtful and so kind to Max- he was treated like a king with treats and pets!! Great selection of quality food, treat, toy, and equipment brands.Max pretty much picked his own toys, so thank the doggy lords for their buy 3 get one free!! They had a dog adoption in front which they sounded like they would schedule again, and they offer social gatherings which I think is awesome.Thank you again to the Cinco De Mayo staff!!-Max, the most spoiled pup in the world, and Korin, his walking bank🐾

Review №8

2021-04-19 16:01:31

Super friendly store, I called in advance to check a product. Not only was the associate super friendly and checked for the item to be in stock he went back to tell me the lengths. When I arrived to pick up the animal recovery suit all three associates greeted me and one of them walked me to the item I was looking for. From walking in to checking out I was attended to. Its really above and beyond then what you usually get shopping nowadays. They also gave my cat treats to try

Review №9

2020-10-20 15:25:03

Friendly helpful staff, I clean my grand dog Duke twice a week using Pet Food express’s self-service grooming stations. Duke has become accustomed to his shower; it’s fun for both of us. I only call him my grand dog because I enjoy spoiling him like grandparents love spoiling their grandchildren. If you are looking for an affordable place to clean your pet and reasonable prices on all your pet-friendly toys and food, Pet Food Express is an excellent place to go.

Review №10

2023-09-04 18:42:45

Just discovered this store - Patty the Mgr of the Tarzana store is amazing! (rest of staff is nice too) - she spent so much time with me and taught me so much - I canceled my online order with another big pet company & will buy locally here - thank u!

Review №11

2021-07-06 21:49:42

I came into this shop recently after reading tons of positive reviews. My dog had surgery 2 weeks ago and I came in here to find the best possible food/accessories that could aid in her speedy recovery. I just felt so helpless!Upon entering, I was immediately greeted and offered assistance by multiple employees. After explaining my situation to an employee, she quickly offered some of her experience with certain food brands and presented my with a couple of items she thought I would be interested in. I ended up trying out, Just For Dogs and am very thankful that I did. My pup has made a speedy recovery and has never looked better.Since this visit, Ive already come back in 2 more times. I found some stray kittens in my backyard and once again, I popped in, was greeted, and employees offered personal advice/guidance as to what items I could purchase to tend for these kittens. Moreover, they were very helpful with strategies to tend to them.I must say, this is a stellar team! Additionally, I love that all the products here are quality and in my opinion, very affordable. This will definitely be my new usual Pet Store.

Review №12

2023-09-20 22:36:57

Love this place. You can shop for your little one and shower them too. Only place I know that has the food my baby needs due to her rare condition

Review №13

2021-12-14 18:27:49

Im so lucky to have this Pet Food Express so close to home. Not only do they have a wide range of affordable products, but the staff is always so warm and welcoming. Every time I bring my dog in, they greet her by name and give her treats. Shows that they really care about their customers. Plus they’re always so helpful if you have any questions or need help.

Review №14

2022-07-07 04:55:22

This is where you feel like youre going to get dog food, treats, some new gear for them or just a bubble bath 🛀 and youre also getting greeted by your friends, amazing staff!! Friendly and helpful with a smile or a treat!!Clean and sanitary bathing facility.** Ask for Moira, she has so much knowledge for our best friends..💙💙💙

Review №15

2022-05-03 19:07:47

Great location with fantastic options for pet parents. Very quality products for a happy healthy dog. Their groom stations are super handy, clean and great for a self wash.

Review №16

2021-01-30 19:18:16

This establishment has wonderful, helpful staff who have helped us find products that work for our challenging Geriatric rescue dog.They observe all the Covid 19 precautions so we feel safe shopping there.Special thanks to patient and knowledgeable salesperson, Bobby, who fitted our dog with a harness and winter coat that she enjoys and makes walking her in winter a more pleasant experience. She had rejected many past attempts to get her to wear a harness.

Review №17

2021-02-09 01:37:18

Fantastic location, wide selection of products, knowledgeable staff and valiantly observing Covid protocols. Special shoutout to the team: KEVIN - I called in asking for a certain product for my dog and he knew exactly what I was speaking about and walked me through the options. Sure enough, when I arrived later to the store, he had kindly set them aside and had the products waiting for me. But I had more questions and he very patiently had all the answers as he once again walked me through the options. BROOKE - Led me seamlessly through checkout, she briefed me on how to administer the product correctly and advised me she used the product for her own dog and fully trusted the company - which put me at ease. Overall beyond excellent customer service from both team members. I sincerely value their helpfulness, honesty and integrity. And with that I want to thank both Kevin & Brooke for their assistance. I will surely be returning to this location and would highly recommend this store to anyone in need of pet supplies.

Review №18

2018-08-12 21:32:21

WOW !!! Is all I can say, bravo to all the knowledgeable people that work there. I have three dogs and all required a special need. The young girl that helped us explained all the needs of our pets with never losing focus or getting distracted. The food is great quality if you buy three bags you get the Fourth free!!! Compared to other places its reasonable.

Review №19

2019-05-06 03:50:33

Every Pet Food Express Ive ever been to has extremely friendly and helpful staff, this location is no exception. This is a great place to take your dog for a bath. Their set up makes it easy to shampoo, rinse, and dry your dog. They offer aprons and towels to keep you dry and clean too.

Review №20

2018-07-22 19:28:49

I cannot believe I have never been in here before. The staff is very knowledgeable, super friendly, and helpful. They let me drone on about the problems I am experiencing with my cat and made suggestions that I had never considered. The selection on food is amazing, they were able to hand pick some items for my picky cat to try. I will definitely be coming back!

Review №21

2019-07-21 20:34:10

I had the pleasure to interact with Brooke few times and she consistently displays amazing professionalism, extensive knowledge, kindness, compassion, and excellent customer service. Whether one speaks with Brooke over the phone, or in person, she will make sure the customer is taking care of. Thank you for a great shopping experience

Review №22

2019-09-06 18:04:58

Ive driven by this location numerous times but never went in. I needed to pick up some Just Food For Dogs recently and went to their site to get their hours. Thats when I happened to notice I can also pick up my food at Pet Food Express! They have a large section of their back wall dedicated to Just Food For Dogs and have done training at the sherman oaks store. Super awesome as this is a more convenient location for me. They have everything else you need there too such as toys, poop bags, treats, training stuff, etc.

Review №23

2022-06-28 21:45:24

They made this Dr. Goldsteins bag food that was originally 79.95 to 99.95 and the reason I got it. Was because it is good dog food and if you bought 3 you got the 4th free but now its the same as buying 4 with their $20 markup.Like 5 bucks a bag. Okay but 20! A bag lol

Review №24

2022-10-12 03:48:54

Im very lucky to have this Pet Food Express so close to home.A great establishment with a terrific staff, always helpful and upbeat. They offer quality products, and really care about you and your pets! Thanks PFE!!

Review №25

2019-07-24 22:14:56

Great Dog Wash Facility inside this pet store. $15 to use the baths which include 4 different shampoos, blow dryer, towels, waterproof collars and aprons to help keep you dry. Even a scale to weigh your pooch.

Review №26

2018-11-06 15:04:00

Very helpful staff and great selection of dog food. Prices are comparable to major chains. My only dislike would be they dont offer a rewards program or frequent buyer card.

Review №27

2018-08-09 04:02:44

Everyone who works here is so helpful, respectful & so kind! I depend on them to carry the very best quality of foods for our dogs! They also stand behind the products they sell. Good character!

Review №28

2023-10-28 00:46:51

Big fan of this place. Love that they often have good sales.

Review №29

2016-02-08 22:00:47

Great selection of natural food and treats for your pets. They have a great deal where if you buy 3 of anything (food, treats, toys), the fourth one is free. I get all my dog food from here.

Review №30

2019-06-19 03:03:11

The customer service here and also at the Calabasis/Woodland HIlls location is amazing. Everyone is so knowledgeable and willing to take time to listen of issues and help. Its worth the extra cost of buying from them.

Review №31

2019-04-08 02:54:17

Everyone is always so nice here. Love this place. They really care about my pets and always take the time to make sure I am buying the right products.

Review №32

2023-10-14 16:15:46

Is a good pet store my pets. Love Thier food from Thier!

Review №33

2019-04-30 16:00:42

The ladies were so helpful and kind that I roamed around and bought more items. One gave me ideas for my dogs and cats, along with 2 samples that the dogs all liked so I will purchase a bag of each kind.

Review №34

2021-08-28 01:04:34

I love this store. Clean, organized, great products, and you can bathe your dog there with self-wash.

Review №35

2017-12-07 12:41:04

The employees are awesome. I can’t believe some of the entitled customers they have to deal with, and they are pros with them. Great selection. A tad pricey.

Review №36

2020-08-09 19:55:34

Great place to get supplies for your pet and get them cleaned up with the self serve wash stations.Staff is extremely friendly and helpful.

Review №37

2023-05-06 02:04:50

Tyrone is the best. He is always helpful and loves our pup.

Review №38

2019-07-04 23:10:54

Friendly.. knowledgeable and attentive. Maaaybe a little too attentive as they like to follow you around and ask 100 questions about every purchase decision but it comes from good intentions

Review №39

2022-12-17 05:56:33

My favorite self-wash for my dogs.. This place is always clean and the staff are very helpful, professional.

Review №40

2018-06-01 21:38:01

We went to take our dog a bath. All the employees were friendly and grey helpful. For SURE Ill be goi g there again. Thank You

Review №41

2022-05-15 17:40:30

Friendly staff and a place to bathe the fur baby! Very happy with my experiences here.

Review №42

2019-10-17 21:07:06

Great selection of dog treats for my beloved puppies! Treats were healthy and good pricing!

Review №43

2018-06-29 02:35:39

What an awesome selection of healthy pet foods. The store has a very welcoming vibe and staff is very knowledgeable and helpful.

Review №44

2019-04-29 05:32:25

Great store love the helpful staffThe pet adoption event was so much fun Saturday morning.

Review №45

2023-08-27 14:26:31

Wonderful customer service and the organization of the store

Review №46

2019-12-03 13:39:43

Friendly staff, small store, with a 15$dog wash station. Great place to find a variety of treats

Review №47

2019-12-17 20:07:25

Plenty of free parking...nice.. Clean...new..big inside...plenty of helpful employees..u can wash ur dog there

Review №48

2022-09-10 16:09:58

Everyone that works here was super friendly and they helped me find what I was looking for!

Review №49

2022-05-11 17:45:10

Bit expensive but has a self pet wash area where you can wash your pet yourself dont know about supplies call and ask

Review №50

2019-06-19 05:47:24

Love this place!!! They had food here for my picky eater cat and he loves it.. Definitely returning..

Review №51

2023-11-28 20:11:50

Always a great atmosphere and service.

Review №52

2018-08-10 05:10:02

Got to meet Jackson Galaxy here! Well organized and clean store! The staff was all very friendly as well

Review №53

2019-07-21 18:10:27

This place has really good dog wash stations! Super friendly people too 😁

Review №54

2019-08-25 03:31:49

Always a friendly face around to help out. Never disappointed with my visits there.

Review №55

2016-06-05 20:03:24

Friendly staff good selection of healthier pet foods and four for the price of three sale all the time

Review №56

2021-09-26 21:32:08

Great selection and the staff were helpful. Prices were decent

Review №57

2023-08-14 20:20:56

Great variety of pet food and supplies

Review №58

2023-05-02 00:51:23

Always quality selections and helpful staff

Review №59

2018-08-01 12:43:13

Great store. We really enjoyed there selection.

Review №60

2021-11-16 00:16:59

I get my catfood there, very helpful and caring staff

Review №61

2019-01-18 22:39:14

Staff here are always helpful, and this store has a great selection of everything that you need.

Review №62

2019-08-08 21:03:31

Good service and had the CBD dog treats I was looking for.

Review №63

2020-12-15 23:27:06

Good healthy food and treats for your fur babies! My babies go wild for the wild weenies ! 🐾

Review №64

2023-09-22 22:22:18

Favorite pet supply store!

Review №65

2022-08-25 15:50:11

Best local store.. self wash also available.

Review №66

2019-06-25 23:46:01

Staff is very informed on the benefits of the right food for your kind of dog.

Review №67

2019-09-16 03:57:01

I love this place, employees very knowledgeable very friendly excellent service!

Review №68

2020-08-01 02:09:37

Friendly & knowledgeable staff! Great prices and products!

Review №69

2022-06-08 04:49:12

Knowledgeable and friendly staff. Always our go to.

Review №70

2022-05-13 06:11:04

I was hoping they had pets but sadly no just food. As advertised.

Review №71

2019-04-23 19:37:49

Best place for my pet I can find everything I need for him.

Review №72

2022-05-28 06:08:15

Great customer service and friendly staff

Review №73

2019-02-19 03:00:35

They have everything you need for your pet. They are very helpful and well informef.

Review №74

2023-07-10 23:22:10

Great selection and prices.

Review №75

2019-10-11 14:01:19

The staff is extremely knowledgeable and super sweet!

Review №76

2016-04-01 21:11:32

Employees are helpful and kind. AFFCO approved food sold here.

Review №77

2019-04-29 18:52:22

Great staff and always quality products

Review №78

2023-03-30 19:02:07

Great products and great people

Review №79

2023-07-06 16:42:14

Friendly and fast service.

Review №80

2019-12-29 22:12:46

Great,we were there for the clinic!

Review №81

2020-12-26 21:37:45

Nice people working thereAlways helpful.

Review №82

2018-12-17 06:29:15

Doggie superstore. Huge selection is great stuff

Review №83

2020-05-29 01:51:42

Great spot to go wash your doggie :)

Review №84

2019-12-31 06:35:33

Very good service and all very friendly.

Review №85

2019-10-08 20:47:57

Clean, friendly, easy access parking.

Review №86

2019-02-17 23:53:47

Excellent service and knowledgeable, friendly, staff

Review №87

2019-02-27 17:55:10

Great staff. Very helpful.

Review №88

2021-02-20 02:13:09

Great customer service and store

Review №89

2018-07-16 03:42:51

Friendly place, with knowledgeable employees.

Review №90

2018-02-03 15:45:34

Friendly, helpful young staff.

Review №91

2019-03-11 22:59:03

Nice building. Friendly neighborhood.

Review №92

2020-08-09 18:01:04

Only place to get ur pet needs 10/10

Review №93

2018-07-14 22:44:05

Friendly service always clean.

Review №94

2022-05-02 23:11:45

We were told about offers, specifically

Review №95

2022-06-10 03:55:35

Very nice but expensive

Review №96

2018-11-13 02:46:34

Friendly staff, very helpful

Review №97

2019-05-20 20:23:01

I find your staff of high intelligence

Review №98

2020-05-22 17:21:53

It was gteat great service

Review №99

2019-01-06 23:03:18

Good place high prices

Review №100

2017-02-11 03:32:29

Friendly sales associates.

Review №101

2018-08-16 05:31:48

Very good service

Review №102

2019-08-16 05:10:17

Great service

Review №103

2019-06-06 18:47:58

Awesome

Review №104

2019-11-13 06:40:48

Friendly staff!!

Review №105

2018-08-05 15:45:01

Friendly service

Review №106

2022-07-12 23:22:22

Good

Review №107

2020-06-03 14:25:45

Very helpful

Review №108

2019-03-24 04:57:39

Does the job