Presentation on Map Reviews Nearby

Pet Food Express in Roseville

4.6 (199) 1009 Galleria Blvd, Roseville, CA 95678, United States

Categories

Pet supply store

Location on the map

Roseville, Placer County, California, US

Phone: +1 916-780-5555
Site: https://petfoodexpress.com/

Opening hours

Monday:9 AM–8:30 PM
Tuesday:9 AM–8:30 PM
Wednesday:9 AM–8:30 PM
Thursday:9 AM–8:30 PM
Friday:9 AM–8:30 PM
Saturday:9 AM–8:30 PM
Sunday:9 AM–7 PM

Edit info

Total reviews rating 4.6

199 Reviews for Pet Food Express 2024:

Review №1

2024-06-04 20:29:15

We went to the self-service dog wash stations and it was quite fun with three dogs! The staff is very nice and it was an enjoyable experience

Review №2

2024-02-13 14:09:42

Where get all our Doggy treats and food. Some food we use is not stocked regularly but I think that is brand specific. They always give honor the discounts even if they are low in stock. Staff always helpful.

Review №3

2021-07-18 21:00:36

Pet Food Express has great ideas and layout. With a few changes they could be a destination for Roseville pet owners. The prices are high on the canned food, pet washing station and other items. I would offer cheaper items in each department. I bought two $4 cans of wet cat food and my cat doesnt even like them. If you lower your grooming station to $10, instead of $18, youll have more customers and theyll purchase pet items while theyre at your store. Also, have your employees approach customers to ask if they need any help. I passed 4 different employees and none of them acknowledge me. IG: SACRAMENTOHONEY

Review №4

2024-01-12 22:37:40

Great selectionGot a couple products i had to return and had lost my receipt... they gave me a customer service number to call and mins later had the receipt emailed to the store and i was on my way. Great friendly service and Ill be back for the specialty dog food selection that nobody else even comes close to having such a great selection.

Review №5

2024-02-11 15:51:39

Always have great employees willing to help! Dog wash is a relief keeps your house or room from smelling like wet dog 😆 smell stays here dog comes home without it!

Review №6

2023-11-07 19:28:49

Very clean store with friendly staff. Very spacious there. I expected more products to be available but there wasnt as much.. However, what is available is great and all is quality. I will also share that they allow returns with receipt within 30 days and stood by their products. I had a hard time finding a harness for my pup that he couldnt get out of. The employee listened and recommended a perfect harness. He cant get out of it and is safe, comfy, and happy. We are very happy!!! Also, love that the kitties are up for adoption and we can get involved in volunteering!

Review №7

2020-01-07 23:38:05

I love their self wash stations and the staff. Great spot and the self wash is worth the price. Keeps me from clogging up my own tub with loads of dog hair. Was able to wash both our dogs on one wash cycle.

Review №8

2024-07-01 13:51:57

Only ace that carries Open Farm puppy kibble. Service is good as well!

Review №9

2016-08-27 20:59:14

Great selection of high quality pet food and products. Staff was helpful in making suggestions. They have self-service dog washing stations, which looked pretty cool. More expensive then the standard pet food chains, but the quality is higher, so I think the prices are fair.

Review №10

2019-01-30 01:11:25

Coming from Omaha I havent seen such an excellent selection of dog food in a pet store. I loved the variety of healthier alternatives. I make my own dog food so I dont need to buy it, but I appreciate that they are offering this to people who cant afford the time to do so.Service was hit and miss.When I asked someone about the difference between two products, she pretty much just tag the labels. I could have done that too, I was hoping for more knowledge of the actual product.

Review №11

2024-05-28 14:50:23

Amazing place. Very clean, good prices and helpful associates

Review №12

2022-12-01 22:15:22

Staff is amazing. We adopted a kitten from the in-house Placer SPCA center there. They carry the highest quality pet foods as well.

Review №13

2019-01-01 19:21:39

The VIP pet center is a perfect place to get your pets shots and check up. The staff for the store always give my pup lots of love and treats and we got her the cutest sweater on out last visit.

Review №14

2019-12-27 05:09:27

Very clean store, friendly helpful employees, many cleaning stations available... Great first time experience, will be my new go-to place for self service dog wash.

Review №15

2023-06-07 13:28:25

Absolutely LOVE this place and their workers! JEN was so kind and nice to my daughter… She went above and beyond to help my daughter choose a leash and collar for her new business of walking dogs, minor detail my daughter is 6 and did not have enough money. Jen helped her and even gave her a discount so she could pay with what she had!It is not just about a service, it is about the impact Jen’s actions had on my little one’s believes in people and kindness!Thank you Jen, the world needs more people like you!

Review №16

2023-10-06 03:53:52

This review is LONG overdue. The staff at this location are ALWAYS so incredibly kind & helpful. And with my busy schedule, I absolutely appreciate their delivery option. They always get my orders correct and they often include very sweet notes for my kitties!! Thank you Petfood Express Roseville team.

Review №17

2023-07-26 23:51:19

I recently adopted a dog. Went in to buy supplies. The staff that was working in the evening on July 1st they were the best. I’ve worked in hospitality my entire career and I was wowed at the service they provided to me and my fiancé, and the live they showed to my new family member. To Curtis at the front and the rest to the crew you guys were awesome (I don’t remember the names of the rest of the employees).

Review №18

2024-02-18 23:27:25

Took my Husky for a self service bath. Nice set up. Hes clean... for now.

Review №19

2023-06-15 09:51:28

10/10 best pet food store!Wonderful employees. Manager (I think his name was Pat) was very nice to me and my dog. Very friendly! Elliot at the cash register was very nice. This place made my day!

Review №20

2023-08-19 18:42:24

Great selection of better quality pet food. Customer service was excellent. Dog washing station looked amazing! We have to remember this nice perk.

Review №21

2023-09-15 03:05:48

Friendly staff, very attentive and personable. I had a very sweet gentleman help me pick out toys for our little frenchie . The store was clean and organized, and I/we will be back.

Review №22

2023-04-01 06:15:34

I like a lot of the employees here, but unfortunately I’ve had one too many issues with Lauren and another store associate here that I will no longer be returning. My dog is having some pretty serious food allergies and I’ve been working pretty closely with my vet to fix, Lauren who doesn’t bother asking questions about the issues will automatically give you her “unsolicited” opinions on food after telling her several times I did not need her assistance. This manager will shame you for not buying the food she suggested, even though you’ve told them you’ve tried several options from the company. Several times I’ve asked her to not help me, and then gets upset because she wants you to respect her opinion and buy what she’s forcing down your throat while she’s calling herself an expert when all she’s getting is weekly training from the company only on the products they are selling in their stores and has experience with her “own animals” not any true certifications or degree in animal nutrition. You have store attendants who carry around treats with them and give your animals treats without asking for permission and then contradict the trainers you are personally working with that have the proper certifications and years of experience and are working with your animals and understand their needs since they’re around them more than the 5 minute interactions with the store associate. I really like the company and the treats, food and supplies they offer. But they need to make their employees understand they should ONLY giving suggestions, and not forcing their knowledge and recommendations and making their customers feeling bad because that’s not the route they’re willing to take especially when they’re not asking for your help in the first place.

Review №23

2022-01-21 05:22:35

My girlfriend and I took a rescue puppy here that we are fostering,for his shots and general check up. The entire staff is very friendly and accommodating,the Vet on duty was extremely knowledgeable and handled our charge with deft hands and was very thorough with everything she did. I wandered around the store and realized that their prices are comparable and mostly lower than the big box pet stores we shop at from time to time. If you are in need of exceptional and personalized care for your puppy or old guy,this is the place to be. Thank you and kudos to yall at Pet Food Express 😎

Review №24

2023-08-30 22:15:50

I wasnt sure what l needed. My dog has a special diet and the brand suggested isnt carried. The. Staff took the time to check ingredients and found several I could substitute. It was so kind.

Review №25

2016-08-02 04:23:26

I attended a pet CPR class here. The store is spacious, very clean and the service seemed outstanding. The CPR class was great as well and Id recommend every pet owner attend one.

Review №26

2022-09-02 06:03:01

The facility itself- 5 stars.... I have been to PFEs at several other locations and this one hands down is the nicest and cleanest and maybe biggest!But the staff? Some very entitled employees at the register. Specifically a heavy set chubby white male, who had tattoos and a beard, maybe in his mid to late 20s, needs some customer service skills and training.

Review №27

2023-12-04 20:57:41

I like this place but the sales staff was recommending these huge toys and chew toys for a puppy that is a miniature dachshund that weighs 2.4 lb right now seems so ridiculous to me

Review №28

2022-04-27 23:38:32

Pet Food Express in Roseville is a fun and friendly pet food and supply store with wholesome, healthy brands you can trust. Its knowledgeable staff and generous return policy provides confidence for all purchases. This place reminds me of Whole Foods, next door, except that its for pets. A super-star among their crew is ADAM who gently provided me a plethora of scientific, evidence-based nutrition information facts without trying to dupe me with BS like another pet food store. Adams knowledge of ingredient content and ability to compare & contrast different formulations that fit my budget is especially helpful. His passion for his job and respect for the stores high reputation is laudable. Since bringing my puppy home two weeks ago I have felt confused with conflicting guidance about grain inclusive vs grain exclusive and raw vs cooked. I finally had a feeling of self-assurance that I was making a healthy meal choice for my beloved pup after Adams guidance. Ill be shopping here long term knowing brands are safe, high quality, and the staff makes trustworthy recommendations.

Review №29

2023-07-20 23:15:19

Very friendly helpful staff. I always like it here. I like that the chew bones for dogs is buy three get one free also. I always buy at least the four.

Review №30

2022-08-08 02:49:07

Very friendly and helpful staff. Great place to buy anything pet related. I especially like bringing my dog here for a bath. So much easier to bathe him here vs at home. Highly recommend!

Review №31

2021-09-22 12:13:41

I took my pup to get a wash there. The wash area was huge and really nice. It was like a car wash but for dogs because of the way you have to use a token and the way you select the shampoos and rinse options. I bought the three tokens get one free and it came out to $54. Each token is 25 minutes. They also dont provide any silicone scrub thingy so bring your own or be prepared to use your hands. The blow dryer was on a super low setting with no option to increase (that I could see) so blowing took forever. However my pup left there so fresh and so clean. 😜

Review №32

2021-08-24 14:31:14

Very friendly staff; helpful and knowledgeable. Someones always there to assist, you dont have to go hunting for people (like certain places Ive already ranted on). Can wash you dogs there too pretty nice. Only reason they dont get 5 stars is they are quite pricey.

Review №33

2022-04-19 00:30:39

Beautiful pet supply store. Tons of toys, high end in pet foods and friendly associatesLarge self service pet wash, clean and well sanitized, the only down size is the dryers are weak and are cold air. Store associate restarted the dryer as the self wash is timed. We finished drying him at home

Review №34

2024-04-15 02:01:29

Great customer service. Very helpful.

Review №35

2019-03-07 23:20:54

The staff is incredibly knowledgeable about every product. At least that’s how it seems whenever I have a question. The staff speaks from experience with animals. Great variety of quality products for my dog. My dog loves the place because she always gets a treat. The pet bathing is worth giving a shot. The height of the wash tubs is much better than being on your knees at home in the bathtub.

Review №36

2022-10-10 05:06:01

Its for many types of pets though. I really feel there isnt a better option for dogs in Roseville and even the surrounding areas to find treats, healthy food options, training boards, services and the mobile pet clinic shows up at least 2x/month. Very knowledgeable staff as well. .

Review №37

2020-07-10 00:49:04

The employees in this store are absolutely amazing. They are all so friendly and welcoming, and quick to help with anything you might need. My wife and I have been buying our pet food and supplies here for 3 years now and we have never had a bad experience. We recently ordered online for delivery and they wrote a little note thanking us for our order and included a little treat for our dog, it was so kind and thoughtful

Review №38

2021-10-18 18:41:29

Great! Cashiers were kind, helpful, friendly, informative. I was glad to know if the pumpkin product to harden my dog Baby stools didnt work that I could get store credit.It was clean! It didnt smell bad like some do. And pleanty of parking.

Review №39

2022-08-11 18:45:52

We stopped in to pick up some cat treats, and to say Hi to the cats from the Placer SPCA that need a home. The cats seem to be well cared for, which is great to see. Lots of selection on the cat treats, and they had a Buy 3 Get 1 Free deal.

Review №40

2019-12-23 20:11:44

Pets are welcome, and our fur baby loves to shop. The friendly and helpful staff always seem to remember our pets. A clean and well stocked store with a wide selection of healthy food and treat supplies. They also have a nicely equipped self- serve dog wash area, as well as training services and events. One of the best pet centers in the area.

Review №41

2019-09-23 19:16:46

We wash our dogs here, and I gotta say, its brilliant. Theyre always incredibly helpful and nice. Plus we let the dogs pick out a new toy or treat to make it a really positive experience for them.

Review №42

2022-02-27 04:52:17

Great selection and great service. Love the B3G1 option for all if theyre products. Really helps them compete with Walmart and Amazon on pricing, for higher quality foods and toys. Vet onesie could be beneficial for some. We dont particularly care for her at the Roseville location. Little rude and standoffish, in our opinions. Sure there are many that like her though. The onsite adoption is great, and takes on some responsibility to the community. Overall, really pleased with them.

Review №43

2018-08-03 12:01:13

I love love this place. I feel like Im family there and sometimes I feel that my dog is there dog. When I first started going there the manager was Raven who was exceptional. When I walked into was truly a friend. Obviously her exceptional Talent at her job was noticed and shes gone on to bigger and better things within the company. Lindsay is now are Pet Food Express Personal shopper and friend. She always has a kind word for me and for my little dog Gia. All the employees are knowledgeable and kind. Although its evident when someone is new that they sort of pushed to sell and sometimes I feel like Im on a used car lot. But please dont let that deter you from going they truly care about their customers and are exceptional at guiding you to what you need and what your pet needs.

Review №44

2021-04-18 03:34:21

Today I went in to get my dogs nails trimmed and a rabies shot. It is a wonderful place with exceptional employees that seem to care a lot about the animals. The mgr himself went above and beyond to help us. Definitely going to be a Pet Express customer from now on!! Thanks Again! Rileys MomTake your pet here, theylle be waiting to welcome u too!!

Review №45

2021-03-24 19:20:36

I was surprised to see self serve dog bath! Great idea but not if you have a disabled dog that cant climb and you cant pick them up.So much space!Veterinarian on site.Most important the food!I need to have my dog loose weight, hes unable to walk far so no exercise.He loves that he gets to eat even more and can still loose weight. He loves the food and treats!

Review №46

2018-06-02 22:52:27

We got great service. They had so many dog toys to choose from and the staff was very helpful. They offer classes for dog training. They have a lot of quality dog food to choose from. There is a big section you can use to give your pet a bath. We are going to be going back soon.

Review №47

2021-10-26 17:18:41

Love the location in fountain. They are super friendly and nice. It was our first visit with our puppy. They gave her shower and helped us find lots of goodies for her. Thank u team.

Review №48

2021-11-16 11:41:22

Dr. Hart and her staff were friendly and efficient. They were able to treat my very uncomfortable pup quickly, sending us home with the meds we needed to treat his ears and a wagging tail.

Review №49

2019-12-11 14:57:15

Very friendly staff and I really enjoy going and visiting their pet adoption corner which always has cute kitties that I can look and interact with. I also adopted all of my cats from here. They offer a wide variety of pet foods. I like the fact that most foods they offer are healthy and wholesome and thats what I like to buy for my cats to keep them around longer. If you are in the area, come see what they have and enjoy the clean store environment.

Review №50

2021-08-09 03:58:20

Petwash is very convenient. Staff is great, they want to help you. Store is organized and clean. The indoor dog park is a wonderful place to work with your dog or introduce them to others.

Review №51

2018-07-26 04:09:29

This is the place to go if you love your pet! Highly qualified sales associates will help you with anything you are looking for. They LOVE pets and always ask me how my little guy is doing even when he doesnt come. They have the best selection of raw food, an on site Vet that you can drop by to see and areas where you can have a play date with your dog and their friends. Also, a low cost dog wash station. Its like Bev Mo wow but for dogs/cats.

Review №52

2017-12-29 03:00:16

Staff is awesome, services are great, selection is great and pet friendly store....my dog loves going in there with me. So many services, dog wash, grooming, nail clip, training classes, adoptions, micro chipping and great prices....love this store. My salesperson Blake was awesome too.

Review №53

2023-12-05 23:50:49

Poor customer service and abrasive staff. Will go back to purchasing from chewy. As I did not appreciate how I was spoken to or treated.

Review №54

2022-08-19 04:44:40

Well, as fate would have it, I visited 2 Pet Food Express Stores on the same day and I just posted a long positive review on the loehmanns PFE site that should have been for Roseville! In short, grab a cart before you enter the store, and if you arent sure where anything particular is located...like you cant find the food you are looking for...just ask an Associate. My favorite from my visit with my new 8 MO old GSD was Lauren.

Review №55

2022-08-29 07:12:33

Large space but, surprisingly, with limited choices of dry dog foods (Petco and PetSmart cary a wider selections). The fun part is watching puppy training classes in progress. Dont miss the cat adoption corner for cuteness.

Review №56

2018-08-13 08:22:56

I have never had less than a great experience, clean and organized, love the self serve pet bathing area. I love the fact there is always someone to help you and they are proactive, you dont have to look all over for somebody to help you. No pressure to buy just helpful people who love your pets!

Review №57

2023-05-13 00:48:35

Best place for good quality dog food that petco doesn’t compare. I also like it when they have treat samples!

Review №58

2018-10-18 14:49:33

The staff is so helpful. My cat recently had some health issues and has gotten pickier than usual about her food. A staff member helped me pick out new foods, which I needed because I was a bit overwhelmed. The store is always clean.

Review №59

2021-02-13 15:39:41

Rude and unaccommodating to people with disabilities. I felt uncomfortable with employee and will never bring my service dog in or purchase from this place. Spoke with corporate and they wore less then helpful and cared less about those with disabilties. They not only lost me but a whole community of us who are shocked at this company.

Review №60

2018-06-09 22:47:31

This is my go to pet supply store. More than just pet food, they have all of what you expect from a pet superstore these days, including cat hotels for adoptions and free dogwash areas.Staff is friendly and know us by name after visiting a few times. And they are all pet people so they know not only the products but also how different personality pets might react.The best part is that they carry micro brands and imports that are hard to find in other places. Lotus, kiwi, etc.

Review №61

2023-10-04 22:34:26

Excellent selections great knowledgeable staff..prices are fair and buy 3 get one free is a winner.

Review №62

2013-10-17 21:51:54

I use the self-service dog wash, its the best! I make a big mess with my big dog, and they keep the bath area sparkling clean. Someone always helps me coax my dog up and into the bath- the workers are very friendly. And the price is great- use the buy 3 get one deal! Thanks Petfood Express!

Review №63

2018-10-19 04:44:19

I actually have never bought anything from here, but when I go to the fountains I always go in to have a peek at the kitty adoptions and see the dog training. It always looks very clean the staff is always super friendly. If I had a pet to buy stuff for I would definitely shop here.

Review №64

2017-04-24 20:07:27

I had an exceptionally horrible experience with this store. My husband and I walked in for cat food and made two stops along the route to look at products for our dog. We had six different store associates approach us, all asking the same questions, within four minutes of being in the store. It felt worse than any car sales lot I have ever been on. And, there was one particular associate who awkwardly stood behind us after we told her we didnt need any assistance and tried to join in our conversation.

Review №65

2016-04-28 00:17:17

My experience at this location was not similar to the post on this page, and the is not my first negative experience at this store. This is my first and last post as I will not be shopping at his store/location moving forward. All I ask is that you encourage your staff to be courteous to all paying customers and to render the same service treatment to everyone. I will be encouraging my friends, family and colleagues to take their business elsewhere. Cheers.

Review №66

2020-10-24 02:04:02

Decided to switch my dog to raw food. Miss Elena helped me get all set. Even got a sample to see if my dog might like some kibble with it. She also got treats! And some cat litter to try for the cats. She knew A LOT about all of their products. I had no idea there was so much to dog food and treats. Glad I ran into her tho. Helped a lot.

Review №67

2018-08-15 12:42:05

The staff here are always excellent, greeting customers and making sure that they find exactly what they need. I used thier dog wash station for my [small] dog, which was very convenient and easy. Selections of food and treats for dogs and cats is very good.

Review №68

2019-03-12 11:14:08

The customer service is always great plus I really appreciate how much research the workers seem to do about the food. All are knowledgable and PFX inspects the factories of the food manufacturers .Theyve ordered special food when we were wanting to try it, they help us out when I come in because I cannot carry things much (disability).Oh and you get to look at the adorable kitties from the SPCA. I wish I could take them all but at least they seem happy and people come in a lot to take care of them unlike other places Ive seen.

Review №69

2019-09-19 01:13:39

Nice clean well organized store. Plenty of room and staff is truly customer service friendly. The one salesperson that helped me in the Justfoodfordogs was very knowledgeable helpful polite and great customer service. Thanks for calm relaxing experience.

Review №70

2019-02-24 16:04:24

This place is great! Taking back my little one to get all of his vaccines. Vet staff was knowledgeable and kind and the rest of the store itself is clean and very well put together. So glad I found this place.

Review №71

2023-11-06 03:39:20

Excellent customer service and great selection for our pets.

Review №72

2018-08-18 17:48:02

Big raised tile tubs with steps for fifteen dollar self-wash with timer/switch based shampoo dispenser (with oatmeal option) that is often too dilute to suds up your dog. Employees keep bottles of shampoo at hand for complaining customers, so speak up for service! 3 towels with more upon request. Water temperature is good, but wait a minute after starting flow to avoid a chill. Service counter is nearby so you can be heard if you need help.

Review №73

2018-05-17 02:22:45

Love this store, had an issue where an employee would not give a key to my eldest and toddler daughter for the restroom. This happened as I was checking out with a pretty hefty purchase, she directed my daughters to the main Fountains bathroom on the other side of the playground area. Needless to say the potty training toddler did not make it to the farther restroom and well be looking for.another spot to purchase our dog and cat supplies and food. It only makes sense to have access to at least a sink when in areas where pets sometimes have accidents, etc.

Review №74

2023-10-31 18:45:40

High prices but good selection. Its definitely the mall store of dogs.

Review №75

2018-07-28 17:26:29

Amazing staff. Super friendly. Competitive prices. Wonderful pet wash area thats well maintained and cleaned constantly. So much better than Petco or petsmart. They have awesome classes and events regularly and the staff is knowledgeable. I highly recommend this place.

Review №76

2019-03-18 00:51:53

Small pet store, but great pet stop! Quality items, beds, training, enclosures; FUN, FUN dog toys, Vivian picked out several to take home. They had dog, and cat adoptions going. They also had a special second chance for Shepards adoption event. Lots of high quality, but expensive dog food. And fresh/frozen dog food options. There was a self serve dog wash area that looked great!

Review №77

2019-05-12 01:25:38

Great place to wash your dogs. Got both our dogs up to date with their shots. Really expensive for blood work. We got everything. Over $400.00! Damn. But we really love them. Thanks for everything

Review №78

2020-10-28 23:27:23

Went into the store to purchase several products, was prepared to spend a couple hundred dollars on supplies for a new pet. Store employee followed me around repeatedly telling me I needed to wear my mask over my nose. Seriously? I have respiratory issues and can’t get enough oxygen with a mask fully on my face for more than a couple of minutes. I’ll wear a mask into a store but I won’t be told how to wear it. Sorry pet food express you lost my business permanently.

Review №79

2017-07-04 01:07:15

Our border collie mix is getting over a bug. She looked very bedraggled when we came into the Pet Food Express at Fountains. The associate, Brandy, was very helpful and kind in showing us how to use the self-service dog wash. The bath did wonders for our dogs moral--and mine too. Many thanks. 😊 (The Misses)

Review №80

2023-11-04 06:28:39

Great place! Staff was friendly and the rescue that was there was awesome!

Review №81

2023-01-31 19:25:11

Very clean and great selection. I love the indoor play park, the vet office, and the dog wash

Review №82

2022-04-29 19:17:11

I love the the store.its very clean and they have good stuff there.The staff is great help.I like it when they come and ask if u need any help.Very nice people, Very happy with them.

Review №83

2021-07-07 20:20:39

I drive for Uber and Lyft and gave a ride to one of the employees there his name I believe was maybe Steve or John anyways he was a really nice passenger and he told me alot about pet food express like how they sale raw food premade meals which I was looking into for my dog. I will definitely be shopping in pet food express soon because of that employees review of pet food express.

Review №84

2022-06-24 19:09:35

This is a great store for everything pets! Dog wash, training, a wide variety of wet, raw, fresh and dry pet foods. Love the pick up in store option.

Review №85

2018-05-26 00:03:31

This pet store is the best place to come to. The employees are always so approachable, and theres more than enough help all throughout the store. They have the highest quality essentials for your pets. I highly recommend this pet store and will be coming here as often as I can!

Review №86

2018-08-04 21:32:01

Always fun to bring our girls thereThey offer treats and have food samples. Can be on the high price side if you are not familiar with food costs. However, they do have a good variety of treats and food.

Review №87

2017-12-31 02:21:04

Very nice store. it is in a very nice shopping center. plenty of parking and beautiful scenery. the staff is always friendly and greats you and of course, your pet. They have a self serve wash station that is cool and easy to use.

Review №88

2022-08-02 07:28:59

This is a great place to take my dog. They have a vet clinic inside, self served wash station to bathe you pet, and great staff with lots of food, and every thing you need pet wise.

Review №89

2021-08-20 08:26:12

Clean facility, a one stop shop for all your furry pet needs. Great customer service and reasonable prices. Good parking options and lots of great products offered.

Review №90

2019-10-18 19:21:41

This place is really expensive... My kids like to go in to see the animals. I suppose that if you have pets with prescription food needs this would be a good place. The people are friendly and the store is very attractive, but I dont know that Ill ever buy anything here.

Review №91

2016-09-22 19:30:27

We are getting a new puppy and decided to stop in to pick up some essentals. We had the pleasure of meeting Brooklyn a wonderful and knowledgeable associate who absolutely made our experience memorable, informative and fun. Thanks for the great service!

Review №92

2020-12-10 07:37:18

Love their selection and quality. Some of the staff could be more educated on dogs but overall if you know what your looking for and know your pet its a great place.

Review №93

2016-11-18 18:42:36

A high-end version of Pet Food Express! Theres a small gated area inside the store if you want to let your dog be social. The staff is very helpful and professional. They listened to my unique situation and suggested a few options. As always, if your dog does not like the food, you can return the open bag. And they have a great deal (if you know your dog likes a certain food) where you can buy 3 bags and get the 4th free (I think thats the deal, may be 4, get the 5th?).

Review №94

2019-09-17 19:16:30

I was at my wits end with a stinky litterbox. I went in here and the girl (I dont remember her name, but she had short red hair) that helped me out was very knowledgeable & helped me stay within my budget. They gained a lifetime customer today!

Review №95

2023-03-25 02:19:41

Nice place for the many needs of pet owners. They have wash stations, dog and cat adoption days, and training classes.

Review №96

2024-05-24 16:12:23

Great place for my pup

Review №97

2021-10-11 01:43:03

Amazing place and all of their canned pet food is buy three get one free and if your dog doesnt like it take back the unused portion with your receipt and Ill give you a full refund how amazing is that?

Review №98

2013-11-15 19:05:05

Two thumbs (paws) up from me and my furry kids, we love PFE roseville. The team members are so nice and really knowledgable. They carry quality and safe products at pretty comparable prices to regular dog food. Even the freeze-dried and raw foods are a pretty good deal because I guess the animals dont need to eat as much if the nutritional content in the food is higher. Its a nice place to hang out unlike other pet food stores and my girlfriend and I love their community events.

Review №99

2018-10-08 04:01:09

The in house vet is nice and reasonably priced but they are like used car salesmen when it comes to food and dog care. They make you feel like scum if you dont buy the most expensive stuff for your dog.

Review №100

2017-02-19 06:13:46

Love this store, wonderful location and the employees are awesome! Dog washing area and the employees clean up afterwards. I dont think I came across one rude employee here. Unfortunately, my only negative are the prices are bit high.

Review №101

2014-01-04 04:03:10

Whats not to like about PFE? Compared to any other pet store, this company has it all - a focus on customer service, knowledgable and capable staff, warm and welcoming inside, tons of community events, and price matching. This location has pet baths, cat adoptions (PFE provides this space complimentary to the Placer SPCA), and an indoor pet park! A perfect fit for the Fountains atmosphere of community. I feel great feeding my pets only the best foods and providing them safe products tested to be free of harmful chemicals and lead.

Review №102

2023-07-10 03:22:02

Best place to wash your dog. Super customer service and always a clean wash stall.

Review №103

2018-05-24 02:34:32

I have dogs with skin allergies and food allergies. Best price for their food. Staff is always willing to help and talk to you. Self-serve pet wash stations are great.

Review №104

2022-12-03 21:49:56

Absolutely amazing staff super helpful and will definitely be going back for all my dog/pet needs.

Review №105

2016-07-01 13:58:54

Very helpful and knowledgeable staff. I love the dog washing area. I bring my dog here every couple of weeks so I can wash her and not make a mess at my house.

Review №106

2022-06-05 00:59:54

Went to their vet for puppy shots and they were quick, informative and very helpful. My pup loved Dr. Hart.

Review №107

2022-03-06 00:09:28

Great place for self serve dog wash! Friendly staff and clean store. They even provide towels and treats for the dogs for their wash.

Review №108

2018-06-08 23:31:09

Friendly and knowledgeable staff helped us find the perfect food for our dog! The doggy wash is also fantastic for a no mess shower for our dog.

Review №109

2020-06-30 17:24:27

This pet store is always a good place to get fun toys, high quality food, and good accessories for all pets. It can be pretty expensive overall, but the products are good. The staff is friendly and is pretty knowledgeable.

Review №110

2020-11-11 00:52:41

Took my dog there to be washed. A bit disappointed no soap in the dispensers. I am really like Pet Food Express especially they handle our our German Shepherd..

Review №111

2016-05-31 15:40:18

Staff here is very helpful and friendly. We bring our Great Pyrenees here for his bath. You get 15 minutes to bath and dry your pet for $15.

Review №112

2022-08-26 03:35:34

Awesome place to wash your dog. But good luck with their dog food selection. If you are looking for boujee dog/cat food then this is your place!

Review №113

2018-12-02 04:11:38

The only place around to find Orijen dry cat food...my Kittys favorite! They have such an amazing selection of high quality products, especially when you have a pet with food intolerances. They have the coolest fully equipped self-serve pet bathing stations in the store. I would love to be able to bathe my Persian cat there... But it would probably work better if she was a dog...Lol!

Review №114

2017-06-28 15:29:41

This is the only place I go for food for my dog and cat. The vet clinic is amazing as I can get their basic care done there. Everyone in this store is so friendly, helpful and knowledgeable.

Review №115

2022-07-20 01:49:11

So this place advertised 7:30 pm openings - no where on web site does it show - QR code before you come in !!! Wasn’t free for pets at 6:30 pm - very disappointed you can’t add simple instructions on your web site

Review №116

2021-12-13 06:21:17

Extremely friendly staff. Very clean and well stocked! Great dog wash, adoption event.

Review №117

2019-11-25 19:51:27

I love washing my dog here. The employees didnt even flinch when we walked in to wash the dog 15 minutes before close. Very friendly and helpful.

Review №118

2019-03-04 00:50:21

Great place for getting all your pets needs, staff is very friendly & helpful. They bring animal rescues in as well so you can pet & socialize them. A great place to go to

Review №119

2021-05-25 13:10:27

Excellent Service & Selection.I was able to buy a special leash here at a less expensive price than I could online. And they were so friendly.

Review №120

2020-06-09 04:59:05

Went to buy a muzzle for an aggressive dog and was greeted and treated as if I was the most important person in the room. At the time I think I was but never the less excellent shopping experience.

Review №121

2021-02-10 00:52:39

Staff is awesome and knowledgeable. Recommend several products to try and they all worked better than the boxed pet store. Highly recommend the store and staff

Review №122

2019-10-30 00:44:13

Came in logging for omega supplement for my cat to help with his dry skin. Staff was very helpful and found me a supplement and new cat and dog food to try to help my animals feel their best :)

Review №123

2016-12-01 02:10:32

I really like how all of the food pet food express sells is high quality. I wish they sold merrick though which is the food my young girl Savannah eats. Also love they have a adoption center for some of the cats and kittens from the spca =)

Review №124

2019-05-17 20:56:42

Do it yourself dog wash was amazing!! Saved my back for sure! (120lb Shepard) All I needed was a brush!! Thank you Soo much! We will be back for sure!!

Review №125

2021-03-26 23:58:28

Food Express was excellent. The vet was very professional..😀😀😀

Review №126

2018-07-10 15:33:43

Best service ever. Everyone always helpful and friendly. Love their hosting of rescue programs. We rescued our Pug Lola at the Benicia PROS event

Review №127

2018-07-09 16:00:17

Great place for pet needs. Friendly staff that treats our dog like one of their own. Food, toys, training, grooming, adoption opportunities and pet specialists. Our go-to!

Review №128

2021-10-22 15:09:30

I love this store. Friendly and helpful staff. Great corporation and policies (i.e., return/donate policies). Good selection.

Review №129

2018-08-05 02:23:05

I like the dog wash tubs here. Buy three wash tokens and get one free. In fact all purchases here are buy three, get one free. Every product here seems a cut above the usual.

Review №130

2019-07-04 03:26:58

This is not the first Pet Food Express Ive been to and this one is no different. Very clean and very knowledgeable staff. I love their fresh baked dog cookies.

Review №131

2017-06-10 03:07:45

I took my 8 week old kitten in to VIP pet center because he has been lythargic with no appetite for the last 4 days. Dr. Heart was very helpful. She gave me great advice about keeping him hydrated and force feeding him by syringe. She also gave me a sample of flea medicine and dewormer. Dr. Heart directed me over to clint at pet food express who recommended canned food and probiotics for my kitten. I was worried going in that I would end of spending alot of money, but I got out without spending a fortune. I will definitely return to see Dr. Heart for all my future animal care. And I will start shopping at pet food express for my future pet supplies. They all went above and beyond to take care of my sick kitten.

Review №132

2022-07-26 20:36:39

Horrible experience. The manager was unapologetic and refused to take responsibility for their error. Their sarcastic attitudes only added insult to injury.

Review №133

2018-05-24 05:56:25

Pet food express offers a wide variety of food and treats for pets. They offer a unique set of toys and you can also bathe your pet. The workers are always friendly and ready to help.

Review №134

2021-12-30 03:12:00

Great layout with great selection. Very helpful cashier that informed me of a great deal for the dog food I was going to buy.

Review №135

2018-10-07 14:25:35

I love that you buy 3 and get 4th free. When youre buying good food, its a nice perk. My pup also likes their self service bath.

Review №136

2018-07-06 20:43:52

Great store. I usually shop from Amazon but the store prices are better. I like the buy 3 get the 4th bag for free deal. great customer service.

Review №137

2018-07-22 13:54:07

Amazing company. Great staff.

Review №138

2022-04-23 02:49:29

Friendly staff and wide selection. The dog washing stations are fantastic being raised up and roomy.

Review №139

2020-12-13 00:35:19

The customer service was outstanding! The manager was super nice and went into the back to grab the correct prong collar I was looking for!

Review №140

2022-09-14 02:49:46

Need more registers open on Weekend with people 6 deep, dont want to spend all day there for a dog treat.

Review №141

2018-08-21 19:15:10

This place is awesome. Carrying blue buffalo, Alaskan and many other top brands. The employees are very knowledgeable and friendly.

Review №142

2022-05-20 02:41:31

Went for the pet adoptions that were scheduled but they never happened. It would have been nice to post that on the website. Big waste of my time

Review №143

2019-06-15 17:05:59

Mia and another woman were kind and helpful... others didnt seem to know answers.Lots of food brands to choose from. Has a vet onsite..

Review №144

2021-10-06 17:11:20

Best vet ever. Great customer service. Love this place. They have a lot to choose from.

Review №145

2023-01-26 21:49:39

I brought a kitten I was/am fostering to an adoptive they had there.....it was such a beautiful, big store

Review №146

2020-10-28 05:57:26

I entered with a mask on, but the enforcer followed me around from isle to isle to make sure I kept it on. I think that was a bit overkill. There was only 2 other people in the store and I do not look like a shop lifter.

Review №147

2021-10-12 17:37:58

Amazing staff. Clean. Knowledgeable and fill of varying supplies. Pet washing station located here as well

Review №148

2019-12-22 23:54:35

Mia was so helpful and spent so much time with me gathering everything I would need for a new kitten. She was very knowledgeable and so friendly!! Thank you!

Review №149

2019-10-26 20:16:18

Great place with even better people working here. You can tell that the staff really care about animals and making customers happy.

Review №150

2024-01-04 22:25:25

Very convenient with great staff

Review №151

2018-06-10 16:03:20

Awesome store and the staff are amazing !!Great selection of natural holistic food,treats and supplies for your fur kids.

Review №152

2018-09-24 01:29:04

I got some great cbd edibles for my dogs they are so much more calm and less aggressive dont vark at the mail man anymore these are great

Review №153

2022-11-03 04:46:24

Great self dog wash area. Clean and the staff was helpful

Review №154

2022-09-30 23:09:51

I love VIP staff as well as regular staff. Great customer service 👏

Review №155

2021-10-30 23:52:42

Adam, Eric and Elliott were so helpful with items I needed to help our foster dog get through some anxiety issues.

Review №156

2023-08-07 16:52:58

Very good service. Friendly and knowledgeable employees.

Review №157

2019-01-30 23:45:53

Theyre all really nice there. They let my dog try out sample treats, which made him very happy.

Review №158

2020-01-20 17:39:06

Friendly dog loving owners and employees. Very helpful. Good selection of dog supplies.

Review №159

2018-09-15 22:39:18

Friendly animal loving staff. My dogs love it here. Buy 3, get the 4th free on most items. 2 thumbs up.

Review №160

2020-12-09 20:25:52

People were very friendly and helpful. The store was clean and easy to navigate to find what we were looking for.

Review №161

2024-03-12 03:21:43

Good stuff at a good price

Review №162

2019-10-05 02:45:59

Great looking store. Absolutely tremendous supply of food and supplies for pets. Very nice sales people.

Review №163

2018-06-07 13:26:22

Always happy coming here. Super friendly and knowledgeable staff. And the buy 3 get 1 free helps.

Review №164

2023-02-26 00:32:04

Great service and not a long wait. Friendly staff and clean.

Review №165

2022-06-17 20:41:53

We got our cat here 4 years ago. Hes the best family member we can ask for.

Review №166

2022-07-24 01:03:46

Great go to for pet supplies. They also often have cats and kittens for adoption!

Review №167

2022-04-02 04:44:32

Medium size pet store with a wash area and classes. Reasonable prices and extremely helpful staff.

Review №168

2018-05-01 21:24:26

Best and knowledgeable pet store I know of . They actually tell you what food is healthy for your animal unlike petsmart or petco they actually sell healthy stuff.

Review №169

2017-06-03 22:10:25

Big store with the small store feel. Very pleasant staff. I love the dog washing stations.

Review №170

2021-04-10 20:53:56

Pet Express is always helpful.They go out of their way to make sure you get what you need.Everyone is friendly.

Review №171

2018-07-06 14:58:08

Love this place for the prices, quality and friendly staff. Some employees try to upsell a little too persistently, but most dont.

Review №172

2016-06-27 22:05:52

The crew here are so incredibly helpful. They have awesome deals on pet food if you buy in bulk.

Review №173

2018-12-04 17:45:21

We love bringing our dog here for a bath... someone else cleans up the aftermath! Friendly staff too!

Review №174

2016-09-12 19:01:17

Love their self-service wash area! Always clean and the staff are very friendly and helpful.

Review №175

2021-11-12 21:41:18

The dog washing station is amazing!!

Review №176

2019-08-17 21:37:06

Really friendly and helpful staff, they are very willing to work with you and your dog

Review №177

2019-05-17 01:59:27

The employees are always so helpful and they know what they are talking about. Very friendly to you and your fur babies.

Review №178

2019-08-10 08:31:57

I call this the Mall for my dogs! Always nice staff, and have what i need. Also have a dog washing station as well as a scale.

Review №179

2017-07-26 16:02:52

Love this place. The staff is helpful, the vets are good and my pup loves to come here.

Review №180

2021-09-02 20:09:08

Great company and great customer service! Donated to fire victims and it was so awesome of the company.

Review №181

2018-04-27 17:53:13

Staff is always friendly and we love their pet wash setup!

Review №182

2022-12-07 05:50:57

They have a lot of toys, food, grooming nail triming, and shots for your dog or cats.

Review №183

2023-09-18 20:36:10

Always helpful and good customer service.

Review №184

2020-03-09 01:29:55

Very helpful and knowledgeable staff. Everyone there is always so attentive to shoppers needs.

Review №185

2022-06-26 21:53:30

Great customer service, answer all my questions...staff is very knowledgeable.

Review №186

2019-07-06 18:22:02

Friendly fun staff. Great puppy wash station. Will definitely be back.

Review №187

2021-08-18 00:37:21

Good selection, friendly staff, pet clinic is top notch.

Review №188

2018-10-16 02:36:58

Good staff, good prices, great selection. Get your pet food here!

Review №189

2021-04-10 17:44:50

Great staff! Always greeted be every employee and they always engage with customers!

Review №190

2021-08-21 01:57:25

Always helpful staff and great selection of treats for our dogs

Review №191

2018-08-21 17:11:39

Great customer service, always friendly environment. Good choice of foods for dogs.

Review №192

2018-06-27 03:24:36

Open in evening on a weeknight which was a necessity for me. In and out for vaccines and microchips for kitties. Thank you Pet Food Express and VIP pets.🐾😺😺

Review №193

2021-06-20 04:52:35

Great place to get my bird stuff. Very personable employees.

Review №194

2023-12-26 17:27:23

They carry everything for animals.

Review №195

2016-06-17 01:13:43

Great customer service. Brandy in particular was very friendly and helpful. Definitely returning 😊👍

Review №196

2019-03-30 22:55:04

Great place to shop for my Pet. Everyone is always helpful and prices arent bad either.

Review №197

2019-08-31 17:01:41

Good place to go for higher end pet supplies. They also host cat adoptions.

Review №198

2019-11-08 04:41:45

Its a nice place and I always find the food for my dogs that I really need

Review №199

2021-05-01 07:42:42

They are awesome and helpful. AND NOT POLITICAL they stick to helping animals and their pets. :)