Presentation on Map Reviews Nearby

PC Solutions in Auburn

4.7 (73) 1249 Grass Valley Hwy, Auburn, CA 95603, United States

Categories

Computer repair service
Computer security service
Computer store
Computer support and services

Location on the map

Auburn, Placer County, California, US

Phone: +1 530-885-6260
Site: http://pcsauburn.com/

Opening hours

Monday:9 AM–6 PM
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:10 AM–3 PM
Sunday:Closed

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Total reviews rating 4.7

73 Reviews for PC Solutions 2024:

Review №1

2024-01-10 02:03:35

My family has been coming to this shop for years, but this was the first time I needed them for my laptop.I had a broken hinge that made it so I could have shattered my screen if it had not been closed properly, and though there was a mishap on parts not arriving, as soon as they were in, I was able to get in and get same day fixes done.As someone who values her computer more than her phone, I cannot recommend this place enough.Ethical, open and clear communication, and no attempts to belittle or make you feel foolish, this is the perfect place if you need repairsIll certainly go to them for future needs if any should arise.

Review №2

2023-12-05 20:00:43

Chandler is incredibly knowledgeable and helpful!!! 7 stars! PC Solutions is one of the best companies in Placer County. I will continue to refers others to you. I am taking a few business cards to put on local coffee shops. Thanks again!

Review №3

2023-11-06 22:45:33

Chandler brought my computer back to life - absolutely unbelievable! I took my laptop into the store and he quickly figured out what was going wrong with it and had it fixed in less than an hour. I cannot believe the great service. Wish I could give him 10 stars!!

Review №4

2023-09-05 19:11:38

I love this pc shop, good prices and great service. I always come here with any computer problems I have and Jeff takes good care of me. Today I came in with some questions and Chandler provided quick, friendly service and got me back up and running in no time. Best in auburn 10/10

Review №5

2024-01-23 19:59:28

Took my computer in thinking it was dead as it was not working properly. They took the time to walk me through & were able to trouble shoot & found the problem all within 10 minutes. I have brought in a different computer here in the past and had the same helpful, polite serve.

Review №6

2024-01-30 20:23:47

Fixed two computers for me. Repairs were completed quickly and at a very reasonable price. Highly recommended.

Review №7

2024-06-27 19:49:00

Repairs are great and affordable. And a fantastic recycle.

Review №8

2023-08-30 00:06:36

Someone contacted me running an Amazon Scam. After downloading ANYDESK and giving access to my phone, I smelled a rat! The guys at PC SOLUTIONS had the software removed and my phone back in action in 5 minutes. No Charge. This is an honorable and honest PC shop. You have earned all of my future business!Bill C.

Review №9

2023-02-19 17:15:42

Jeff & Chandler are awesome!Jeff has helped me with my laptop for many years and has recently built me the classic PC, which I actually prefer over the laptop!Im very much appreciate PC Solutions & highly recommend their expertise & TLC!!

Review №10

2023-06-23 17:31:55

Incredibly helpful and polite staff. They did what they could to fix my machine as soon as I walked in. Couldn’t find a solution and they just waived the normal little service fee. Not that they’ll do that every time I’m sure, but I could tell he really wanted to help me with my problem and wasn’t just there to make a buck on me. Go here before the Best Buy across the street!

Review №11

2023-07-13 01:16:56

I HIGHLY recommend PC Solution for all of your pc needs, Jeff and Chandler are awesome, very professional, the moment I walked in the store it felt like home, Jeff is amazing. They helped me with my professional gaming pc, they took my hard drive out and put a ssd HVME drive in for me, and the prices are amazing, I will always go to PC Solution for now on, Thank you Jeff and Chandler

Review №12

2023-03-28 19:21:04

This is by far the best customer service & computer repair shop I have ever been to. My cat sat on top of my laptop keyboard & turned the screen off. Everytime I powered it up it went down to a black screen immediately....as soon as I got there, Jeff said I wonder if he turned the screen off & he instantly fixed it at no charge by pushing the button to turn it back on....so kind & nice of him to do that & check it for me. I will forever trade with this business ❤️🙏LEGIT!!!

Review №13

2023-05-12 01:24:16

My cat knocked my MacBook laptop on the ground and the screen was broken. I called around Auburn and PC solutions told me they could fix it and gave me an estimate. I brought it in and they had it fixed in less than a week for exactly the price I was quoted. They were prompt, quick, willing to work on a complicated MacBook, and cheaper than I expected! I highly recommend!

Review №14

2023-03-24 04:17:47

My pc wouldnt turn on at all, I tried to go to Best Buy and they wanted to charge $150 just to diagnose. I brought it to Pc Solutions and they took it in for $40 and I had my computer back before the end of the day with a brand new power supply. Ended up barely paying over what it would cost just to get it diagnosed at Best Buy. Great guys! Definitely using them for any more problems I have.

Review №15

2023-04-03 20:57:36

Chandler was wonderful explaining what I didnt know about my tablet and why I had a virus. He helped me de-bug it and my beloved tablet and I will have many more years together! Thanks Chandler!! You rock!

Review №16

2023-07-10 22:36:42

This guys are awesome, the screen on my expensive Chromebook stopped functioning and I thought I would have to get rid of it. Luckily I brought it here first, they fixed the issue but they in a short amount of time and the cost was more than fair. Thank you guys so much, I will definitely be bringing my stuff to you in the future.

Review №17

2023-03-30 22:31:08

They saved my computer. Way better customer service than Best Buy and way more affordable. I felt relief when they days they could help me. Money was not the topic of discussion like other placesI highly recommend them

Review №18

2023-03-01 20:25:38

I had an amazing experience with PC Solutions! They are so professional and knowledgeable!! My issues were resolved in a timely manner. Thank you Chandler Conway!

Review №19

2023-07-18 23:29:34

I have been here quite a few times to have them upgrade or fix issues with my PC. Always friendly and knowledgeable. No over pricing or excuses. I wont be taking my pc anywhere else

Review №20

2023-09-19 19:05:36

Had a laptop battery ready to burst. Chandler and the team took a look and removed it no charge. Great shop!

Review №21

2023-05-31 22:20:37

Wow, Chandler goes above and beyond to help customers with any solutions needed. I have never been to a computer store, so willing to help customers so well to get to the solutions and fix a problem!!

Review №22

2023-08-24 19:55:36

Chandler was very helpful when I brought my Chromebook in! Absolutely will be here anytime I have a computer problem :)

Review №23

2023-09-05 18:33:21

Jeff and Chandler are great! So knowledgeable, yet they speak in language even an old person can understand.

Review №24

2023-02-10 23:10:19

Chandler helped out tremendously and got the job done quick. He knew exactly what he was doing and made the process simple and easy for us.

Review №25

2019-11-12 07:45:39

I only trust Jeff with my PC. He built my current computer and included data transfer and a 3 year warranty, a very good deal. Very fair on price and turnaround whenever I need repairs. They even know their way around a MacBook. Best repair shop in Auburn, highly recommended!

Review №26

2023-11-09 23:24:31

Chandler helped with my Windows updates and got my printer to work. No charge. Assume service!

Review №27

2019-11-11 20:22:07

I have been a long-time customer of PC Solutions in Auburn, CA. They are my go-to for all computer advice and assistance. I bought two laptops from PC Solutions and their personalized customer service is hands-down the best--always talk to a real, live person when you call their store. They are awesome at fixing issues with laptops and saved me many times when I had a computer virus and issues with a damaged hard drive (and were able to save my data). Jeff Dion, the owner, is highly knowledgeable about computer/tech repairs and PC Solutions is the only store I trust in Auburn to take care of my repair needs and answer my computer questions.

Review №28

2023-07-03 19:57:10

Chandler is always a BIG help when I bring in my computer! Highly recommend coming to see him for any PC repairs!

Review №29

2023-03-29 20:32:47

Excellent service, Chandler was very helpful, even though our hard drive was completely fried. If I could leave a 10/5 I totally would

Review №30

2023-02-24 21:29:52

Chandler was great and understood exactly what I needed and was able to efficiently get the job done and meet my needs!

Review №31

2023-09-14 21:24:38

Absolutely fantastic customer service, very knowledgeable and helpful. Will be returning 100% for future pc problems/questions.

Review №32

2023-01-26 00:16:23

Chandler is FANTASTIC!!! did an outstanding job repairing my laptop. 10/10 would go again.

Review №33

2023-08-23 20:01:59

Best service. Always bring my computer needs to PC Solutions. They are the best!

Review №34

2024-01-06 01:08:10

Fixed my hopeless Mack Book Pro. Thank You very much for the great service!

Review №35

2023-08-23 20:12:02

Chandler and Jeff are extremely helpful and awesome. I highly recommend anyone with any tech problem!

Review №36

2020-03-14 23:27:08

Dennis is a gentleman ! I highly recommend PC Solutions of Auburn ! They fixed my issue the same day ! Very honest people ! Jeff also has excellent customer service answer his phone Friday night at about 7 and explained what he needed to do ! Anyways go here if you have issues

Review №37

2020-01-13 17:48:38

Great service! Jeff has been servicing our IT needs for years and always offers the best in customer service and goes above and beyond the call. We would highly recommend him for any IT needs.

Review №38

2023-03-22 22:03:11

PC Solutions is the very best place for repairs and services for your PC in Auburn or any where. Been coming for all my p.c. problems.Diane

Review №39

2024-01-11 23:59:38

Chandler outstanding service. Thank you!

Review №40

2022-06-13 17:51:30

Prompt, honest, affordable.Living in another country, there are just some things I choose to return to the US for. I trust Jeff and Tim to fix my laptop properly. Thanks guys.

Review №41

2023-05-31 22:08:57

Chandler was a huge help in getting my emails to work! Thank you so much!

Review №42

2023-10-04 20:29:44

Satisfied. Im a PC Solutions Believer! Thanks Chandler and Jeff

Review №43

2023-03-15 18:38:45

Chandler is fantastic! got it all done no problem!! thank you!!

Review №44

2023-02-23 22:26:38

I had some serious concerns on my computers. I went to PC solutions and all my concerns were fixed. Jeff and Chandler are the bomb! Thank you

Review №45

2023-03-23 17:35:27

Needed to change my PC battery. Chandler was able to get it done quickly and effectivly.

Review №46

2022-10-01 22:01:53

Drove down on a Saturday with the hours written as 10:00am-3:00pm.Arrived at 1:00pm only to find a notice that they closed at 12:00.Who only opens a store for two hours....on a Saturday?Please at least update hours so you dont give false hope to POTENTIAL paying customers.

Review №47

2022-09-14 21:11:01

Competent, friendly, accommodating and super helpful. This will be our new go-to computer repair and parts store, hands down!

Review №48

2018-11-06 04:20:06

We’ve had our PC and my iPad fixed here . Very satisfied with their service, manners and professionalism .Stay local and patronize PC Solutions of Auburn !

Review №49

2023-03-08 20:00:18

Great service. We’ll be back soon ! Chandler was a huge help!

Review №50

2020-10-19 23:26:26

First time I have been here. I needed a Smog, called them . No wait I was only there 20 minutes. Great serviceGreg Auburn

Review №51

2019-12-30 06:06:43

Jeff is a whiz!! Honest. Sharp. Great service prices. If you have a computer problem, Jeff of PC Solutions has your answer!

Review №52

2020-11-28 20:21:05

Great work, fast,and reasonable cost.The tech was very knowledgeable and I would definitely bring my computer back if the need arises.

Review №53

2023-03-10 01:35:16

I love this place, they have always solved my computer problems & today I came in and Chandler solved my phone issues !

Review №54

2023-05-14 18:32:01

Service here was top notch! Our food was so good, greT Friendly atmosphere

Review №55

2023-01-12 17:21:50

Great customer service! Got rid of a scary virus for me quickly! Thank you!!!

Review №56

2021-03-23 19:05:39

The man was extremely knowledgable, he didnt ask for advance payment before looking at the computer, his costs were low, and he definitely knew his target audience. Will use for all future repairs!

Review №57

2021-07-22 07:50:49

He is very friendly and good at his job. Caring, too, he even puts a bowl of water out for those with dogs!

Review №58

2023-09-20 21:28:01

Awesome experience, fast help was amazing!

Review №59

2022-03-06 01:59:10

Great place, once I realized it was there, its the new primary place I take my computer for repairs

Review №60

2023-09-20 21:37:19

Excellent customer service, very knowledgeable.

Review №61

2017-06-28 13:21:14

The best place in the world to buy or get a computer repair the owner is an extremely nice very intelligent person as well as his employees

Review №62

2021-02-09 05:22:31

Not great customer service, doesnt answer phone (or rarely) and doesnt return calls. Repeatedly had to take computers to him to get resolution. Doesnt take responsibility for his work is not right.

Review №63

2023-02-13 23:16:42

Fixed my laptop..works much better now. Opens quickly

Review №64

2017-05-14 00:32:50

They broke my motherboard by bending pins in it and did a bad job on other things in my PC I suggest you find somewhere else. Absolute scam smh.

Review №65

2023-04-29 10:02:55

Jeff was very patient and helpful.

Review №66

2023-09-12 17:35:53

Chandler was very helpful.

Review №67

2019-05-09 16:22:26

My go to computer repair place and they build computers too. Jeff can figure out anything.

Review №68

2021-02-27 01:50:25

Excellent computer skills and service. I buy new and get repairs done here

Review №69

2023-02-14 01:09:45

I work here and I love it!

Review №70

2023-10-04 22:02:33

Good people

Review №71

2019-08-15 06:21:33

Did a great job

Review №72

2019-01-18 22:26:28

Aweful

Review №73

2024-07-03 00:20:02

I took my computer in to replace the fans, after they were replaced my computers screen would not turn on. I had turned on the screen the day I brought it in to be repaired, and it worked then and had never had problems with its screen before. They tried to fix it for about a month and werent able to figure out what was wrong. In the end the parts to repair it would have been too expensive (I would have been responsible for the cost despite not being the one who broke it) so I ended up just picking it back up with the nonfunctional screen. I never thought Id be getting back my computer more broken than when I had brought it in. I wish I had never brought it in in the first place. If I hadnt it might still be functional today and I wouldnt have wasted the money.